Name: Spadai
Address: Via De' Martelli, 10, Florence, 50129, IT

10/10

Exceptional

20 Jul 2026

Amel

Excellent

Family

10/10

Exceptional

19 Jul 2026

David

Rooms was beautiful. Staff were very nice and helpful. Breakfast selection was excellent. Location was central to everything.

Family_with_children

10/10

Exceptional

18 Jul 2026

Alysha

First of all, Spadai has strong air conditioning! This is a must. It was a welcome relief from the heat wave.

The staff were very helpful and kind. The breakfast was great. Michele was so kind and helpful and he provided some great recommendations at check in. We hope to return one day.

Partner

10/10

Exceptional

18 Jul 2026

Stauritsa

Great clean hotel in perfect location.

Partner

10/10

Exceptional

12 Jul 2026

Ronald

Francesco at the bar was the best!!!

10/10

Exceptional

09 Jul 2026

Amy

The best hotel I’ve been to- spotless, large rooms and fantastic location

10/10

Exceptional

08 Jul 2026

Yvonne

All the staff was amazing from the minute I checked in with front desk.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Chelsea

Five star

10/10

Exceptional

07 Jul 2026

nicolas

Best of the best!!

Partner

10/10

Exceptional

26 Jun 2026

Rajiv

Amazing stay at Hotel Spadai that is conveniently located close to the Duomo and the heart of the Florence city.
It was a last minute booking for us as we had trouble with blackout at another hotel down the street.
The stay at the hotel albeit turned out to be nice surprise with an upgrade from double to a Junior suite.
Stay were courteous and helpful who made our check in and check out seamless.

Partner

10/10

Exceptional

26 Jun 2026

Serena

The service was outstanding. Really appreciated the complimentary minibar in the room that was restocked daily. The staff was extremely helpful and kind and the breakfast was delicious with a huge variety of options. Overall an excellent stay!

Family

8/10

Excellent

19 Jun 2026

Laura

Property was conveniently located and we enjoyed the room. However, we seem to have paid much more through Expedia than we would booking through the hotel.

10/10

Exceptional

19 Jun 2026

Paul

The room was very comfortable, the breakfast was excellent, and the customer service
was great. It was a good location. We would stay here again!

Partner

10/10

Exceptional

16 Jun 2026

Laurie

Hotel Spadai staff greeted us with smiles and kindness. It was extremely hot upon our arrival in Florence and the property offered great air conditioning to escape the heat. The property itself is in a fantastic location; walkable to pretty much everything we wanted to see and do in Florence. The bed was comfortable, and the spa bath in our room was the perfect way to relax after weeks of walking around Europe for more than 7 miles a day. The hotel has a lovely spiral staircase on the 5th floor that leads up to a viewing space offering 360 degree views of the surrounding area. The included breakfast was phenomenal and the breakfast room staff were so helpful and courteous. Thank you Hotel Spadai for a beautiful stay and great memories.

Family

10/10

Exceptional

08 Jun 2026

Matthew

Clean, posh, polite. Wonderful hotel!

Family

10/10

Exceptional

31 May 2026

RONALD

Excelente servicio , buena localización y cerca de todo

Family

10/10

Exceptional

30 May 2026

Jennifer

Loved this hotel! Highly recommend!! The location is amazing!! Beautiful rooms and nice bar area. Bathroom was spacious enough. Rooms overall are not huge but very comfortable! We had a great time in Florence and could not believe how walkable the city was given the hotels location!!

Partner

10/10

Exceptional

29 May 2026

kim

We LOVED our stay - rooms were beautiful and so clean. The staff was exceptionally friendly. The location was convenient and the amenities - complimentary welcome drink, refreshed daily mini bar, robes, toiletries etc were thoughtful and a surprise and delight!

Family

10/10

Exceptional

26 May 2026

Sherry

Wonderful stay!

Family

10/10

Exceptional

22 May 2026

Linda

The breakfast was amazing, and with my gluten allergy, they had options for me. Take advantage of their amazing coffee options.

Partner

10/10

Exceptional

16 May 2026

francesco

All ok great location.

8/10

Excellent

15 May 2026

Lisa

We stayed at this hotel for 3 days as part of our Italian vacation. The location was excellent!! Literally 250 steps away from the duomo. Very walkable. We booked a basic room and it met our expectations- was clean and decent sized. The breakfast was varied and the baked goods were very tasty. The breakfast space was small and awkward, but they did the best with the space. They will make your eggs to order, but aren't clear about this. I wish I knew this earlier in the stay. Improvements could be made with the breakfast wait staff; it took a little long to clear plates and get refills. You can access the main elevator without interacting with the front desk staff which we actually kind of liked. We did find them helpful on the few occasions that we needed assistance. Book this hotel for the location! We felt like it was a good value.

Partner

10/10

Exceptional

15 May 2026

Sandra

Great stay with an extensive buffet breakfast and made to order options. The hotel staff were very friendly and helpful. There is a rooftop access point where you can see The Duomo. The hotel is a 1 minute walk to The Duomo and in the middle of everything so we walked everywhere. There is also a stocked mini fridge in the room with drinks (included). We took a cab from the train station to the hotel with our luggage and were dropped off at the front door. This is the sister hotel of Hotel Artemide in Rome with the same amenities.

Partner

10/10

Exceptional

14 May 2026

Barry

Service at breakfast and lounge was outstanding. Great location and close to great economical and delicious gelato and food.

10/10

Exceptional

11 May 2026

Nicholas

I thought this was a nice hotel and well worth the price I paid. I would recommend this hotel to any staying Florence. I thought the Bar area was a nice touch to this hotel as well. Definitely a 4 star hotel.

10/10

Exceptional

11 May 2026

Nathaniel

Excellent stay at Hotel Spadai. The location was perfect. It was walking distance to the Duomo, other attractions, restaurants, and shopping.

The staff was very professional, welcoming, and always greeting us when coming and going.

The rooms were modern, clean, quiet, and very comfortable. Small touches like complimentary snacks/drinks and the overall attention to detail really elevated the experience.

We also booked the spa and massage experience, which was absolutely excellent and one of the highlights of our stay. It was the perfect way to relax after long days exploring Florence.

Breakfast was just ok, but that may have been because we arrived near the end of service.

Overall, Hotel Spadai exceeded expectations. Would absolutely stay here again and highly recommend it to anyone visiting Florence.

Partner

10/10

Exceptional

03 May 2026

Svitlana

The hotel was excellent

Partner

10/10

Exceptional

30 Apr 2026

Giovanni

Very quiet despite Perfect location minute from Duomo. Great bathroom with nice shower. Comfortable bed. Room could be a little bigger. Breakfast had great selection. Welcome drink and appetizers nice touch.

Family

10/10

Exceptional

29 Apr 2026

Carol

Love this hotel. We always stay here when in Florence.
Great hotel base to discover and explore Florence. The hotel rooms and surrounding areas are spotless and the cleaning and reception staff are super friendly.

Partner

10/10

Exceptional

20 Apr 2026

gina

Was kinda skeptical about what everyone said about the breakfast in their reviews, but it’s true, best hotel breakfast we’ve had anywhere! Also loved how they stocked the mini fridge with complimentary drinks and snacks! Great location and clean and lovely!

Partner

10/10

Exceptional

16 Apr 2026

Leanne

The front desk staff was exceptional!

10/10

Exceptional

15 Apr 2026

Joseph

Hotel Spadai was easily one of the highlights of our trip to Florence and Italy overall. Staff was welcoming, friendly and kind. We stayed in a Comfort Double Room and it was plenty of space for the two of us. Amenities were first class all around - we enjoyed a delightful spread for breakfast each morning and amazing drinks and included appetizers during Happy Hour each night. Location was perfect - within walking distance of Duomo and so many restaurants and shops. Hotel was very close to train station. We would definitely stay at the Hotel Spadai again on any future trip to Florence and were very sad to leave.

Partner

10/10

Exceptional

15 Apr 2026

Carol

The room was amazing as always. The breakfast wasnt as good as previous visits - the fruit was a bit lacking and this time there was no peppermint tea(which is a small thing). Everything else was amazing.

Partner

4/10

Poor

12 Apr 2026

Christine

Positives: The hotel was clean. Breakfast suited 3 of the 4 members of our family.

Negatives: The experience was disappointing. The front desk staff was consistently brusque, and the property itself has some awkward layout quirks.

The major issue was a prolonged power outage. We returned to the hotel hours after it began and had not been notified in advance. At that point, we were told conditions were unsafe and that we needed to find alternative accommodations. The hotel did not assist with this process in any meaningful way.

We had to navigate completely dark hallways with our children, gather our belongings from rooms without power, and carry luggage down stairs multiple flights in the dark to exit the building. Throughout this, staff focused primarily on payment rather than guest safety or support. Communication was inconsistent, and other arriving guests appeared equally confused.

Despite the situation, staff pressed for city tax payment before we could leave and later contacted us at our new hotel to pursue immediate payment. The overall handling of the situation felt disorganized and lacking in basic guest care and courtesy.

Overall: If everything goes smoothly, this hotel may be fine. But when something goes wrong, the support and responsiveness fall short.

Family_with_children

10/10

Exceptional

08 Apr 2026

Celeste

I had a wonderful stay at Hotel Spadai! The location is unbeatable—just steps from the Duomo and within walking distance to everything Florence has to offer.
The staff was incredibly friendly and helpful, making the experience even more enjoyable. The highlight for me was the breakfast—it was truly unlike anything I’ve ever seen, with an endless selection of pastries. On our first night, they even provided a turndown service with mints on the pillows.
For our early return flight, the hotel arranged a taxi for us at 4 a.m. and even had a to-go breakfast bag ready at the front desk.
I highly recommend Hotel Spadai—if you’re visiting Florence, you will not be disappointed!

Family

10/10

Exceptional

05 Apr 2026

emilio

Excelente opcionm ubicacon y servicios.....

Family_with_children

10/10

Exceptional

01 Apr 2026

Vincent

Great hotel

10/10

Exceptional

22 Mar 2026

Josette

Danielle was amazing but theyvdid not honor breakfast

Partner

10/10

Exceptional

15 Mar 2026

Maria

Great hotel great staff can’t wait to come back

Rooms are clean and new modern design loved it

10/10

Exceptional

13 Mar 2026

Heema

We had an absolutely wonderful stay at Hotel Spadai in Florence. The location is perfect—just steps from the Duomo, making it incredibly easy to explore the city. The hotel itself is beautiful, modern, and spotlessly clean, with very comfortable rooms and thoughtful touches throughout.
The staff were exceptional warm, welcoming, and always happy to help with recommendations or anything we needed.

If you’re visiting Florence, I would highly recommend Hotel Spadai. We would definitely stay here again!

We booked the smallest room with no breakfast. The room size is very generous!!

Partner

10/10

Exceptional

12 Mar 2026

Shane

All the staff was incredible, especially the breakfast employees and bar staff. Everything was perfect and every detail was considered. I would highly recommend this to anybody, especially Americans visiting

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Courtney

The rooms were nice and clean. The staff was friendly. The location was great. They even realized that it was husband’s birthday and brought him a special fruit tart with a candle at breakfast. Loved this place!

10/10

Exceptional

07 Mar 2026

Mary Ann

Best location best service

Partner

8/10

Excellent

07 Mar 2026

Ka Ching

Excellent location, just a 5-min walk to the Santa Maria Duomo! Walkable to all key tourist spots like the Accademia Gallery and Ponte Vecchio. The room is clean and spacious, but the corridor and bathroom sometimes have a bit of smell, maybe due to air ventilation issue. Staff at the front desk were super friendly and gave us a warm welcome!

10/10

Exceptional

04 Mar 2026

Brian

Our room was very quiet and well appointed. The bathroom was all marble with a wonderful shower with high quality towels and soaps. Breakfast was amazing with many sweet and savory options to choose from. Central location and convenient to the sites tourists want to see. I would book at this hotel again.

Partner

10/10

Exceptional

04 Mar 2026

Eric

Location, staff, and breakfast were incredible. Great value due to it being the offseason. Very clean and safe. Only issue was the bed and pillows weren’t that comfortable but that could have been a personal preference. Highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Michael

Room was spotless and staff very professional and helpful.

Self

10/10

Exceptional

24 Feb 2026

Rebecca

super clean. Great Breakfast.

Family

10/10

Exceptional

23 Feb 2026

Annie M

I love Hotel Spadai's convenient location, which is also right next to the Duomo. The staff were very attentive and accommodating, and their service was exceptional. The lobby and room I stayed in were very clean. I would highly recommend this hotel to others!

Family

10/10

Exceptional

22 Feb 2026

Colin

Everyone was fantastic. Great location, good breakfast.

Partner

10/10

Exceptional

17 Feb 2026

Deborah

This hotel is great. The location is in the center of the historic district of Florence near the Duomo. The hotel is modern and clean, staff attentive. I would stay here on a return to Florence.

Family

10/10

Exceptional

16 Feb 2026

paul

Lovely location, friendly staff and nice rooms

Partner

10/10

Exceptional

06 Feb 2026

Seungyeon

Great location

Leisure Family

10/10

Exceptional

03 Feb 2026

Joseph

The staff was great. The hotel offered many amenities that you don’t see in a lot of other hotels. Rooms were very comfortable and were soundproofed. Very quiet

Leisure Partner

6/10

Pleasant

03 Feb 2026

jason

Rooms are small, but clean. The location is also very central. The issue is the staff. They have a lazy, unfriendly attitude. At no point do they greet you. They don’t even look up from squatting behind their computer screens. You’ll have to wait for 1-2 minutes just standing there and then loudly greet them. This happened to us our entire stay. Also forget about asking for a late checkout. They will swear they’re “fully booked for tomorrow” (even though you can book a room for tomorrow online). Classically unhelpful, and really only interested in your money. Everything is about money for them. For example: I stopped by the front desk, and after being ignored (yet again), I said I need to book a massage. The response from the guy was “yah but you have to pay ok?” In what world is a hotel massage free?! See what I mean? Minima wffort, no common sense or manners, and all about the money. Not a good feeling at all and to be honest, there’s better hotel game in town (we visit Europe several times a year and there’s at least 3-5 hotels I can think of near here with better experiences for guests). This would not be a repeat for us.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Daniel

Great

10/10

Exceptional

29 Jan 2026

Chris

Fantastic location. Fantastic service. Great amenities. Very impressed!

Leisure Family

10/10

Exceptional

13 Jan 2026

Grace

Very clean, great size and well maintained room with staff attending to it promptly.

10/10

Exceptional

12 Jan 2026

Yosof

We enjoyed the stay

Leisure Family

10/10

Exceptional

11 Jan 2026

Joanne

Super clean & comfortable room, excellent breakfast and lovely service. The location is perfect.

10/10

Exceptional

31 Dec 2025

Isabella

Many breakfast options; and the staff was very efficient in delivering requested beverages and any other requests to our table in the breakfast room.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Fatima

Clean and amazing staff and breakfast

Partner

10/10

Exceptional

18 Dec 2025

Frank

Staff was very accommodating will definitely recommend this hotel.

Leisure Family

10/10

Exceptional

14 Dec 2025

John

Clean and great location.

10/10

Exceptional

10 Dec 2025

Josette

Amazing

Friends_and_family Friends

8/10

Excellent

08 Dec 2025

christopher

Fantastic service and very comfortable room!

Partner

10/10

Exceptional

03 Dec 2025

sunkyung

Perfectnlocarion and stay and breakfast!!!

10/10

Exceptional

24 Nov 2025

Peter

The hotel is a gem in Florence. The staff are wonderful, the rooms are clean and very comfortable and the location is perfect for wandering. When we return, we will stay here again for sure.

Partner

10/10

Exceptional

23 Nov 2025

michelle

Clean room, friendly, kind, helpful staff, fabulous breakfast overall excellent

10/10

Exceptional

20 Nov 2025

Neal

Everything was great, especially the breakfast

10/10

Exceptional

18 Nov 2025

Catherine

The location of this hotel cannot be beat. The room was gorgeous with a bathroom not usually found in European hotels. Full size jacuzzi tub with separate rain shower. Dual climate control for room and bathroom which was so nice. Bed was comfortable and so were the pillows. If I’m ever back in Florence I will be returning. Also, the breakfast had everything you could possibly want.

Leisure Self

10/10

Exceptional

16 Nov 2025

Solibella

It was a great service! Thank you!

Friends_and_family Family

10/10

Exceptional

14 Nov 2025

Roxanne

The breakfast was great. A huge selection.
Staff were amazing and room was wonderful.

Leisure

10/10

Exceptional

13 Nov 2025

Sharon

Would definitely stay there again

Leisure

10/10

Exceptional

31 Oct 2025

Frank

The room was very clean staff were extremely helpful and always smiling

Leisure Partner

10/10

Exceptional

30 Oct 2025

ammar

The room was super clean and modern, the beds were comfortable and clean. We were upgraded to a beautiful suit. Over all it was a great experience. Best location as well.

Leisure Partner

10/10

Exceptional

27 Oct 2025

kip

Great

Partner

10/10

Exceptional

21 Oct 2025

sandra

The cleanest hotel I've ever stayed in. Comfortable and lovely.

Partner

10/10

Exceptional

14 Oct 2025

Erin

This is an outstanding hotel and location near Duomo and all things Florence. BRAVO!!!

Leisure Partner

10/10

Exceptional

14 Oct 2025

Mayra

We stayed in Naples, Florence (Spadai), and Rome. Florence was by far the best experience and a lot of it had to do with the hotel. It had everything we needed, checkin was fast and easy. The breakfast buffet was AMAZING!!!!! The best of all the Italy hotels we stayed at. The only thing that would have made the hotel perfect would be bigger showers. Other than that it was such a a wonderful stay! We still talk about it today

Leisure Partner

8/10

Excellent

05 Oct 2025

Lisa

Beautiful hotel! Breakfast was included in our stay and it was wonderful to start the day with a cappuccino. My sister and I went to the spa twice - nice private room but the dry sauna door wouldn’t shut and had a gap so there was cold air coming in. Other than that, everything was lovely. We love to stay at their sister hotel in Rome and have had great experiences there, too. We had more interactions with the staff in Rome, but because the front desk is set so far back in Florence, we didn’t talk with anyone but at check in and check out. Housekeeping was fantastic too. Love the before bed chocolates!

Leisure Family

10/10

Exceptional

04 Oct 2025

Jeff

Great location and very nice rooms.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Maribel

The staff was the best, very pleasant and attentive to your needs. Clean room, bathroom is big and nice comfortable bed. Breakfast was a feast.
The location is the best at the heart of the city center.

Leisure Friends

10/10

Exceptional

02 Oct 2025

Eric

Perfect spot that is centrally located to shopping, restaurant's and tours.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Tricia

The breakfast was awesome! The staff was very attentive. The location is perfect. We really enjoyed this hotel and plan to stay there again.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Traci

The hotel was beautiful and elegant. The room was spacious and modern and very clean and comfortable. The nightly happy hour was very nice and the daily breakfast buffet was really good. Would definitely stay there again.

Partner

10/10

Exceptional

12 Sep 2025

Annie

The staff were incredible. The room was better than I imagined. Would definitely stay here again

Leisure Family

8/10

Excellent

12 Sep 2025

Jose

Nice boutique hotel. They serve breakfast but not dinner. A/C works well. Room TV needs more English channels. Centrally located but beware of crowds, cars, bikes, and narrow sidewalks.

Leisure Partner

2/10

Poor

11 Sep 2025

BRADLEY

Staff is rude. They gave me a room right underneath. The construction offered no compensation for it. It was rude about that. Rooms are very very very small shower. You have to shower with 1 foot in 1 foot out cause the shower is so small. Restaurant menu is limited to say the least in the staff is ruder than the front desk.

Leisure Family

10/10

Exceptional

11 Sep 2025

Albert

Great location
Right in front of duomo

Leisure Partner

10/10

Exceptional

10 Sep 2025

Sarah

Right in the heart of old Firenze but quiet and lovely inside. Hotel is beautifully modernized with decor and baths that exceed expectations. Our room was on the smallish side but not surprising for its central location in the old city. It was very liveable for our 3 day stay. Included Breakfast was extravagant and delicious. Most importantly, staff were always smiling, gracious and helpful. We highly recommend a stay at Spadai when in Florence!!

Leisure Partner

10/10

Exceptional

09 Sep 2025

David

Wonderful all around.

Family

10/10

Exceptional

08 Sep 2025

Rosa

Absolutely love this place, extremely clean, staff is very polite and helpful. I'm highly recommended this place.

Leisure Partner

10/10

Exceptional

02 Sep 2025

kristine

This was our 3rd consecutive year staying at Spadai and we love the hotel, staff and their treatment of us and their breakfast is the best with so many options to choose from

Business_and_leisure Family

10/10

Exceptional

28 Aug 2025

Stephanie

Hotel Spadai was exceptional! The staff members were welcoming, professional and attentive. The room was lovely. They care about the details and it shows. The breakfast was amazing.

Leisure Self

10/10

Exceptional

23 Aug 2025

melvin

Staff was nice and accommodating. Hotel was excellent.. will stay here again for sure

Leisure Self

10/10

Exceptional

20 Aug 2025

Satish

Wonderful experience. Great, helpful and polite staff. Very convenient location to major attractions. Would strongly recommend to anyone looking for a small boutique style hotel.

Leisure Family

10/10

Exceptional

11 Aug 2025

Ximena

We had a great experience. Rooms well clean, staff very nice and helpful and breakfast was amazing!!!!

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Andrea

We loved our stay at Hotel Spadai, wished we could have stayed longer.
The hotel is very clean. Our room was beautiful. It had nice big windows in the room and the bathroom. The deep soaking tube in the bathroom was appreciated after a long day of walking and shopping. The complimentary mini bar was great. The breakfast buffet had a great selection and the coffee was delicious.
The location is perfect, very central, easy to walk to all the sites, shopping and restaurants.
The staff was very nice and helpful.
Thank you for a fantastic stay. We will definitely be back ❤️

Leisure Family

8/10

Excellent

06 Aug 2025

Joseph

Excellent staff. Close to everything. Room was nice.

Leisure Family