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Hotel Camilla

Florence · Italy

Via De' Ginori 18View location

8.8/10Excellent269 Reviews
Cleanliness9.2/109.2
Service9.6/109.6
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Camilla

Enjoy a central Florence stay at Hotel Camilla, steps from the Historic Centre and a short walk from the Central Market. Start your day with a complimentary buffet breakfast (8:00 AM - 10:00 AM) before exploring nearby attractions like Palazzo Medici Riccardi and San Lorenzo Church.

The hotel offers 15 air-conditioned rooms with minibars, flat-screen TVs, and complimentary Wi-Fi. Bathrooms include shower/tub combinations with rainfall showerheads and complimentary toiletries. Additional amenities include a 24-hour front desk, concierge services, and a safe deposit box. Florence Airport, Peretola (FLR) is conveniently located 5 miles away.

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With a stay at Hotel Camilla, you'll be centrally located in Florence, steps from Central Market and within a 10-minute walk of Piazza del Duomo. This hotel is 0.4 mi (0.7 km) from Piazza di Santa Maria Novella and 1.8 mi (2.9 km) from Piazza della Signoria.

Make yourself at home in one of the 15 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Private host property Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT048017A1FRWZ537I
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: EUR 55.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

San Lorenzo Church 0.2 km / 0.1 mi
Florence Baptistery 0.3 km / 0.2 mi
Central Market 0.3 km / 0.2 mi
Medici Chapels 0.3 km / 0.2 mi
Via de' Calzaiuoli 0.3 km / 0.2 mi
Via Faenza 0.4 km / 0.2 mi
Gallery of the Academy of Florence 0.4 km / 0.2 mi
Statue of David 0.4 km / 0.2 mi
Piazza di San Giovanni 0.4 km / 0.2 mi
Piazza San Marco 0.4 km / 0.3 mi
Giotto's Campanile 0.4 km / 0.3 mi
San Marco Convent and Museum 0.5 km / 0.3 mi
Duomo Museum 0.5 km / 0.3 mi
Piazza del Duomo 0.5 km / 0.3 mi
Piazza della Repubblica 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 15
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Camilla

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Camilla

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Hotel Camilla

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Camilla

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Camilla

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Camilla

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Camilla

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Hotel Camilla

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Camilla

8.8
Excellent
269 Reviews
Cleanliness
9.2 /10
Service
9.6 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Danielle
We had a wonderful stay at Hotel Camilla! The location was perfect—right in the heart of Florence and within easy walking distance of all the major attractions, restaurants, and shops. My husband and I were on our honeymoon. The staff was incredibly welcoming, friendly, and always happy to help with recommendations and anything we needed. Their hospitality made our stay even more enjoyable. We would absolutely stay here again and highly recommend Hotel Camilla to anyone visiting Florence!
10/10
Exceptional
11 Jul 2026
Penny
So helpful and attentive to us!
Friends_and_family Friends
10/10
Exceptional
07 Jul 2026
William
Amazing stay! The front desk had a number of great food recommendations and good shopping spots. They also mapped out a good route to see all the sites in a nice way.

They allowed us to check in about 2 hours early when our room became available and helped tote luggage to our floor from the entry way. During our short wait for the room they were still serving breakfast and took us up to the dining area for service, which was much needed as we were hungry from our early morning train ride from Rome.


The property was very clean, beds and linen comfortable. Everything was quite updated and new including the bathroom.

Only real drawback was the WiFi was a bit slow, much to the complaint of a teenage boy. The aircon was working excellently and kept the room nice and cold which is important for me!

Staff always had big smiles on their faces and had great small talk conversations. They assisted in getting a taxi at checkout for transport with luggage.

We would absolutely stay here again. Excellent location and a good central walking distance to anything you would need.
Family_with_children
8/10
Excellent
22 Jun 2026
Jessica
Très bon déjeuner, chambre convenable pour une famille de 4 personnes et personnel très accueillant. À proximité de tout. Certains détails sont typiques des vieux bâtiments (air climatisé faible, prise électrique défectueuse, ...)
Family
10/10
Exceptional
20 Jun 2026
Ari
AC was great thanks
Self
10/10
Exceptional
19 Jun 2026
Nicholas
I had a great stay.
Self
10/10
Exceptional
01 Jun 2026
Judith
Nice and quaint. The location was great. We walked around and found an authentic Italian restaurant further away from the touristy area. Not too many Italian owned proprietary places in the center. Otherwise the location was great and the room.
8/10
Excellent
29 May 2026
Barbara
Remember this place is up three full sets of stairs. Easy access code for front door and very helpful pleasant staff. The bathroom and shower was great. Bed was great but I stayed in a single room and there was barely room to turn around. Definitely the smallest place I’ve ever stayed. Clean and comfortable but tiny.
Self
8/10
Excellent
25 May 2026
Sophie
Room was very clean but was tiny (room was so small that o had to slide sides to fit between bed and the dresser. Bathroom was really modern but rest of the room was not though very clean. Air conditioner worked really well and wasn't very noisy. Very quiet at night. Bed was pretty comfortable but was offered a double bed for two people. Staff were very friendly and helpful. Entrance to the building is old and could use a refresh. Had to lug my suitcase up 2 storeys (4 flights of stairs). Hotel is in great location and at less than 5 mins walk from the hotel. I would recommend but ask for one of the bigger rooms.
Family_with_children
10/10
Exceptional
09 May 2026
Melanie
Front desk staff was incredibly informative and friendly. The hotel was clean and quiet and located in a central area. Be prepared to climb three flights of narrow stairs to the hotel.
Friends_and_family Friends
8/10
Excellent
06 May 2026
Alison
Breakfast included-usual self service -coffee, pastries, cheese, meats.
Room quiet overlooking small courtyard. Room not very big but ok. Shower not brilliant. Have to climb stone steps inside to get to the hotel. No lift.
Partner
6/10
Pleasant
25 Apr 2026
Derek
The hotel is on the 2nd floor with no elevator. Visitors need to carry their suitcases up 4 sets of stairs.
While I have seen small bathrooms during my travels, the toilet specifically was almost unusable. It was crammed between the shower stall and a wall. What made the toilet hard to use was the placement of a water line and hose that kept my legs at an awkward angle.
For reference, I am 5'10\" and 219 lbs.
In addition, the room could do with a fresh coat of paint.
Lastly, as other guests have recorded, the hotel staff are kind and helpful.
Self
6/10
Pleasant
23 Apr 2026
Diane
There was no notification that breakfast was even available. Although I specifically booked there because it stated it was available
Self
10/10
Exceptional
02 Apr 2026
Dionne
Continental Breakfast was great. Central location close to everything; train, shops, museums and historical stops. Great value and stay.
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Xiaowei
Better than expected
Leisure Family
8/10
Excellent
23 Oct 2025
Paul
The property is very convenient for access to the central region of Florence. Restaurants, shopping and tourist attractant buildings are readily available and it's close to the main train station. The staff was very friendly and helpful. I left too early to have breakfast so I cannot comment on this aspect. Rooms are simple but clean and functional. The main drawback is you have to walk up 2 flights of stairs to access the hotel,
Leisure Self
6/10
Pleasant
15 Oct 2025
Jamie
Breakfast options were limited and the fruit was mushy, coffee tasted burnt. Hotel staff were nice. You have to walk up like 4 flights of stairs to get to the lobby, there’s no elevator.
Leisure Friends
8/10
Excellent
25 Sep 2025
Dennis
Pros: Very clean; friendly staff; options for luggage storage pre/post check in. Air conditioned!!

Cons: Didn’t love the 50 steps up to the check in, or the lack of assistance getting suitcases up or down! Because of the narrow streets, you also need to wheel your bags to and from the train station as it’s not cab friendly. The rooms, and especially the bathrooms, are very small. Breakfast underwhelming.
Leisure Partner
10/10
Exceptional
25 Sep 2025
Mark
The room was one of rhe nicer ones on the trip. Small but quite workable for a short stay. We stayed 3 days. Location worked out well as we could easily walk to all of the sites we wanted to see. There is no elevator and you will need to carry your luggage upstairs. Lots of restaurants nearby. Breakfast was included and the variety was good.
Leisure Partner
10/10
Exceptional
23 Aug 2025
Sanjuanita
This hotel is great 😃
Leisure Family
10/10
Exceptional
05 Aug 2025
Norma
Great location. Everything in walking distance. Super helpful and friendly staff. Loved every minute of it
Leisure Family
10/10
Exceptional
01 Aug 2025
Sara

Great location in Florence

Good place to stay close to everything in Florence. Area was safe. Instructions to get to hotel were clear. Staff was super nice and friendly. Breakfast was good. There is no elevator. Make sure you are ready to go up several flights of stairs.
Partner
10/10
Exceptional
02 Jul 2025
AMY
Clean. Nice staff. Adequate breakfast. Lots of stairs if that bothers you. Bathroom in room. Good, central location. No complaints
Leisure
10/10
Exceptional
27 May 2025
Gabriela
I had a great stay at this cute little bed and breakfast ! Great breakfast and great staff
Will definitely recommend
Leisure Family
10/10
Exceptional
25 Apr 2025
Rena
Excellent
Leisure Family
8/10
Excellent
09 Apr 2025
Stergios

Nice location but you need to climb...

The location was a key reason for the score. Easy to get to everything in Firenze, including my favorite Tratorria Sergios. The room was clean but very difficult to move around in. There is no lift so you need to climb the stairs to get to the reception. The breakfast was fine.
Partner
10/10
Exceptional
29 Mar 2025
Renata
The staff was friendly and welcoming. Luggage storage is available for free if you arrive before your room is ready or have to check out before you're ready to leave town. The room was spacious and comfortable with a fully modern bathroom.
Leisure Family
10/10
Exceptional
17 Mar 2025
Sergio
PROPERTY WAS IN VERY GOOD CONDITION,YOU GOING TO BE IN A BIG ROOM UP THE STAIRS WITH TWO BIG BEDS A BATHROOM AND A TABLE WITH 4 CHAIRS , EXCELENT WHEN THEY BRING THE BREAKFAST TO YOUR ROOM AWESOME.
Leisure Family
8/10
Excellent
20 Jan 2025
Pamela
This property is old and charming. Could use some updating - especially the bathroom. But it was clean and the staff very helpful. Their breakfast was amazing! Be warned there is no lift and they tell you the hotel is on the second floor BUT they start at floor zero there. That's TWO flights of stairs with luggage.
Leisure Family
10/10
Exceptional
15 Jan 2025
ON

Fantastic location in the center of everything!

My family and I enjoyed our stay a lot! The reception was very friendly and knowledgeable. Our room was very clean and spacious. We appreciated that there was a wonderful breakfast that was included in our stay. Although, there is no elevator and we did not like the unpleasant smell in the stairwell….of course that just minor issue, please don’t let this not booking here.
Friends_and_family Family
10/10
Exceptional
30 Dec 2024
Mike
The location is very centralized, so convenient to get to anywhere in Florence. The only draw back is no elevator so carrying large luggages up 2 stories is kind of hard. However, the staff, the location and the price of the hotel more than make up for it. You just need to be aware of this point before you book and you won't be disappointed. One bonus point, they have a large family room with one large and two small beds. Perfect for a family of four.
Leisure Family
8/10
Excellent
29 Dec 2024
Cheryl
Our room was so ridiculously small that we could only fit 1 suitcase in our room, my husbands suitcase had to stay outside and I had to turn sideways to walk from my side of the bed to the bathroom. I have been travelling since mid October and this is the only hotel I would not recommend nor return too. Your staff so far have been lovely
Leisure Partner
10/10
Exceptional
07 Dec 2024
Dean

Very good

I was very happy with my stay at the Hotel. The room was spotlessly clean and comfortable. The staff were friendly and helpful. I would definitely stay there again.
Self
10/10
Exceptional
06 Dec 2024
jean

Stay in a small cozy corner of Florence.

Very large room, it would sleep four comfortably. Bathroom needs done updating. The fan stays on after leaving the bathroom. No body lotion. Minimal but fine for a night. Staff great, breakfast fine, checkin very easy.
Friends_and_family Friends
8/10
Excellent
01 Dec 2024
Jim
Great location a few minutes from the Duomo. Breakfast included.Very nice staff.
Leisure Family
10/10
Exceptional
10 Nov 2024
Jennifer
Our stay was good, room spacious., staff helpful. Only con is no elevator but that is to be expected.
10/10
Exceptional
31 Oct 2024
Maureen
The staff were wonderful. We could walk to everything.
Leisure Family
4/10
Poor
28 Oct 2024
Erlinda
Service to bring the luggage up and down. It’s very hard going up after a walking tour every day the stairs are not comfortable to walk on either
Leisure Family
10/10
Exceptional
05 Oct 2024
Isabelle

Superbe!

J’ai adoré cet hôtel! Il est bien situé en plein centre de Florence! Le personnel est vraiment super gentil et agréable! Bon petit déjeuner! J’aimais beaucoup ma chambre solo! Grazie Mille ! Peut être à bientôt!
Self
10/10
Exceptional
03 Oct 2024
Donna
Fantastic location to sights and shopping. Good breakfast. Desk clerk very friendly and helped us with tickets and reservations.
Leisure Family
10/10
Exceptional
23 Sep 2024
Doug

Florence holiday

Room is very small. Good thing we are smaller sized people otherwise would have difficulty fitting into shower and onto toilet
Friends_and_family Family
10/10
Exceptional
21 Sep 2024
larry
Our stay was awesome! The hotel was in area with restaurants and bars..jewelry store. Leather shop..and best of all, a gelato shop almost at our front door!!!the staff was outstanding..very helpfull and kind. The owner was there when we checked in and he was very accommodating..he made us feel special!
Partner
8/10
Excellent
18 Sep 2024
Roger
I did not like was not elevator
Service was ok
Leisure Partner
8/10
Excellent
18 Sep 2024
Eusebius
Convenient and walkable to all important landmarks.
Leisure Partner
10/10
Exceptional
15 Sep 2024
Michelle
The room we had was large and clean. The breakfast was so nice and made a great start to the day. The location is awesome. Walking distance to everything and the staff are great. So nice and helpful. I will happily stay here again if I am am ever lucky to be in Florence again. Just with a lighter bag next time to handle the stairs.
Leisure Family
10/10
Exceptional
02 Sep 2024
Verified traveler

Great location !

Great location and friendly staff . Easy walk to restaurants and famous sites .No lift , which was advised, hard work with a large suitcase . Great breakfast and service , could do with proper cups in room for a cup tea or coffee (only small plastic cups supplied ).
Friends_and_family Family
2/10
Poor
30 Aug 2024
Armarit
Hotel starts from third floor there is no elevator it’s hard to go up because stairs very uncomfortable we had to change the hotel
2/10
Poor
28 Aug 2024
Katherine
The air conditioner needs to be replaced, the heat was unbearable in my room. The hotel seems to be falling apart.
I will say the staff were very friendly and accommodating.
Leisure Self
10/10
Exceptional
18 Aug 2024
Ricky
This was a great place to stay while in Firenze, the staff here are very friendly, understanding and good people. Special mention to Daphne who was so warm and welcoming, it really made us feel comfortable and safe. The hotel is walking distance to most of the main sites including the “Galleria dell’Accademia di Firenze” (Michelangelo’s David is here), and which is a 4 minute walk and “Cathedral of Santa Maria del Fiore“ which is also about a 5 minute walk - just two of many nearby sites. Would definitely stay here again!
Leisure Partner
6/10
Pleasant
16 Aug 2024
Verified traveler

Clean hotel but not ideal for summer

The hotel and staff are very polite. Before our trip they contacted us to remind us that there is no elevator and we need to climb 2 floors with our luggage. We were fine with this. Major complaint was the lack of AC. We went to Florence in the peak of summer but the room was no comfortable to be in and was just as warm as outside. We were instructed to put the AC no lower than 20 or else it will freeze. Did not help. Other than that, the hotel is nice, clean and good to have a free breakfast. I assume it would be a better stay if you’re coming when it’s not blazing hot
Partner
10/10
Exceptional
11 Aug 2024
Tatsuya
It was a clean and well-organized comfortable room. The staff were friendly and recommended a trattoria for dinner, which turned out to be the best place.
Leisure Family
6/10
Pleasant
08 Aug 2024
Joe

Location is good but AC isn’t very good

Location was decent but if you are going in summer when is 30+ and you look forward to get back to the hotel for the blast or the AC then you won’t get it. The AC was always turned off and when it was on even if it was on full blast it wasn’t very strong which made nights uncomfortable. Staff were very friendly but we also would have preferred breakfast earlier than 8 which is normal in England.
Partner
8/10
Excellent
06 Aug 2024
Mauro
The all staff was very nice especially Linda at breakfast, she was amazing and professional
Leisure Family
10/10
Exceptional
31 Jul 2024
Emily
This is a great place to stay. The only complaint is there is no lift or elevator and there are many steep stairs.
Leisure Family
8/10
Excellent
29 Jul 2024
Kristena
This hotel was good. The breakfast included was fantastic. The only issue was the air conditioner did not really work. It took most of the 3 days we were there for room to be somewhat comfortable.
Leisure Family
8/10
Excellent
28 Jul 2024
sarah
This was a lovely hotel, quaint, clean and friendly. The ac was having a bit of trouble keeping up, which was tough for Americans :)
Leisure Family
10/10
Exceptional
26 Jul 2024
Beatriz
Have to go up 4 flights of stairs to reach the hotel. Nonetheless, it is a nice hotel that offers breakfast. Both receptionsits (woman and older man) were kind and helpful. They helped my aunt and I with taking down luggage & getting a taxi. This location is walkable to a delicious restaurant \"Za-Za\" and the Academia museum. Lots of bakeries and stores around. 12-15 min walk from train station. Hotel has comfortable beds and is eco friendly!
Friends_and_family Family
8/10
Excellent
25 Jul 2024
Ramakrishna
Great location. Easy walk to most places. Very friendly staff. Nice breakfast.

Only negative is no elevator. So if you have lot of luggage, it will be an issue.
Leisure Family
10/10
Exceptional
23 Jul 2024
Toni
Stairs were a bit of a challenge, but well worth it
Leisure Family
8/10
Excellent
21 Jul 2024
Luis
Nice clean property, near all the main tourist attractions. No elevator and no parking although there is parking garages nearby.
Leisure Partner
10/10
Exceptional
18 Jul 2024
Gilad

Super

Super friendly and helpful team. Great convinience. You can't beat the location. And if you are worried about climbing 2 floors with your suitecase, rethink you Florence itineray. You are heading into a lot oftime on your feet.
Friends_and_family Family
8/10
Excellent
15 Jul 2024
Francisco
Great location close to the Mercato
It’s old building so no elevator. They are located in 2nd floor
Leisure Family
8/10
Excellent
11 Jul 2024
Abhishek
The location is very convenient, the staff are very nice.
10/10
Exceptional
09 Jul 2024
Jacqueline
Great customer service.
Leisure Family
10/10
Exceptional
05 Jul 2024
Gevork
The best hotel I stayed in Florence! The staff is very friendly, the breakfast is phenomenal, everything is close by, the room was amazing to stay in!
Leisure Family
10/10
Exceptional
28 Jun 2024
Rachel
The staff, upon checkin, were very helpful and accomodating. They even helped carry our bags up stairs. The room was comfortable and clean. The breakfast was delicious and had ample seating room. The hotel was convenient to EVERYTHING in Florence. The hotel does let you know that it is located on the 2nd floor (3rd for Americans) and there are no lifts. My only regret is that we didn't have more time in Florence.
Leisure Family
10/10
Exceptional
28 May 2024
Brian
location
Leisure Family_with_children
8/10
Excellent
25 May 2024
Jennifer

Centrally located

This hotel is very centrally located. The bathroom is extremely small and there are definitely a lot of stairs to climb.
Partner
10/10
Exceptional
24 May 2024
Maria
Excellent location
10/10
Exceptional
18 May 2024
Youngsook
Perfect location-walkable to all attractions. The room was very quiet despite being in the center of the historic sites. We knew there were no elevators so it did not bother us at all. The staff were very kind and they were available at the front desk 24 hours. We will stay here again.
Leisure Partner
10/10
Exceptional
15 May 2024
Verified traveler

Enjoyed the stay

Staff was very helpful. Love the size of the room and bathroom. Very spacious. Enjoyed two nights of very sound sleep. Great location. Only issue was lack of WiFi, not only in the hotel, but in the City of Florence overall.
Friends_and_family Family
10/10
Exceptional
07 May 2024
KENNETH
The young woman at the front desk who checked us in was very pleasant and professional.
10/10
Exceptional
03 May 2024
Evelia
Very nice !
Leisure Family
10/10
Exceptional
01 May 2024
Steve

Great stay!

Hotel Camilla is a classic accommodation, with spacious comfortable rooms, a nice breakfast and great location. Best of all were the staff who were friendly, welcoming and helpful with local recommendations and arrangements. We loved it!
Friends_and_family Family
10/10
Exceptional
23 Apr 2024
Lilliam
Definitely booking this place if I return to Florence, close to the train station and must see places in Florence. Loved the staff and attention received.
Leisure Self
10/10
Exceptional
21 Apr 2024
Linda
Excellent place to spend a few nights. Safe and secure, clean and a nice breakfast. Samantha was an excellent receptionist, very helpful and friendly. Was patient to answer all our questions and book us reservations for a couple museums. Right in the heart of the city close to train 10 minutes away. Lots of shops around and restaurants, everything you need.
Leisure Family
10/10
Exceptional
19 Apr 2024
MIKHAIL
Great location, walking distance to many of the attractions. Clean rooms, great breakfast, amazing staff.
Leisure Family
10/10
Exceptional
13 Apr 2024
Rance
Friendly staff. Clean rooms. Great location. Great breakfast that was included, this is hard to find these days! Would stay again!
Leisure
10/10
Exceptional
19 Mar 2024
KYOUNGHEE
Excellent customer service and great breakfast
Leisure Family
10/10
Exceptional
16 Mar 2024
Julianne
Location, location, location!!! Amazing location right near so many of the main attractions. Everywhere we need to go was a 5 - 10 minute walk. Super quiet street and once we were inside it was so quiet and peaceful. It rather spacious room for European standards. We had a queen bed and a twin for our son and there was room for all of us. One downside was that our shower was a little moldy but it was a private bath which was nice. I would defiantly stay here again. The 24 hour front desk staff was super helpful and the breakfast was delicious. You did have to walk up two stories of stairs (no elevator) but it was worth it.
Friends_and_family Family
8/10
Excellent
08 Mar 2024
Ryan

Well located hotel

The staff is attentive and will let you store luggage after checkout. The hotel is superbly located. The beds themselves were kind of hard/firm and the pillows meh but serviceable. Know it’s on the second floor with no elevator. Breakfast was continental (pastries, yogurt, fruit, coffee, juices) — basic but abundant.
Friends_and_family Family
8/10
Excellent
05 Mar 2024
jimmy
The hotel is on an excellent location. However, please note that it is situated on the third floor and lacks an elevator, which could be a concern for guests with mobility issues or those carrying heavy luggage. Additionally, the comfort of the beds may not meet everyone's standards. During breakfast, the presence of a supervising lady made us feel somewhat uneasy, as if our selections were being monitored too closely. This aspect could be improved for a more relaxed and welcoming dining experience.
10/10
Exceptional
27 Feb 2024
Ruxandra Mihaela

Stay in florence

Thé stay was very nice as thé Reception desk person haș helped me with the luggage and ordered thé taxi and stayed with me untul the taxi arrived at 7 am
Self
8/10
Excellent
24 Feb 2024
Lori
Excellent economy hotel in the heart of Florence, easy walking distance to the major tourist attractions and to the train station. As the hotel clearly advertises, it is located on the second floor and there is no elevator. The European definition of second floor is what we would call the third floor in North America. Be prepared for lots of stairs, four flights with 46 steps total! The room was adequate and equipped with a small bar fridge and kettle. However, the bathroom was very small and you could definitely hear people in the adjacent rooms. Staff were friendly and very helpful.
Leisure Self
8/10
Excellent
30 Jan 2024
Lee Richard
The staff were friendly and very helpful.
Leisure Partner
10/10
Exceptional
01 Dec 2023
Irina Nikolaevna
Very cozy hotel and great location.
Leisure
8/10
Excellent
12 Nov 2023
Joselle Gema
Nice, clean hotel but no elevators so if you have big heavy luggages it will be a challenge. The hotel is at the third floor of the building. Room is also not sound proofed, we can hear conversations coming from the outside. Otherwise, comfortable and walkable to Duomo and train/bus stations.
Leisure Friends
10/10
Exceptional
11 Nov 2023
laurence
Very small room, but clean, very well run, very competent staff, and within walking distance of pretty much everything in central Florence.
Leisure Family
10/10
Exceptional
09 Nov 2023
Andrew

Quiet and clean

Great hotel. Small, practical rooms with a nice included breakfast. It was quiet and clean for my stay. Will stay again
Friends_and_family Friends
10/10
Exceptional
15 Oct 2023
Verified traveler
We had an amazing experience at Hotel Camilla. The staff was very helpful and friendly. Our room was exceptionally clean and modern. Only issue was inability to sleep at night due to the loud people noise from the restaurant on the main floor that sometimes continued until 230am. If you are a sound sleeper this is definitely the place for you! Very close to walk to tourist spots and about 10 minute walk from the main train station.
Partner
10/10
Exceptional
14 Oct 2023
Jackie
Great hotel in a great location. Extremely helpful staff
Leisure Partner
10/10
Exceptional
09 Oct 2023
Natalie
Cute little hotel. Staff was very friendly and helpful. Location was perfect to walk to all the major sites!
Leisure Partner
10/10
Exceptional
03 Sep 2023
Susan Ann
It was absolutely wonderful. Darling little hotel centrally located Super easy to find the staff was amazing. Will rebook again !
Friends_and_family Family
10/10
Exceptional
28 Aug 2023
Lesley

Lovely central hotel

A lovely hotel which is so central. Lots of restaurants close by and only a 10 minute walk to the train station. The staff were all so friendly and lovely. Anything we needed help with, they couldn’t have done more. Breakfast was lovely. One day we were leaving very early to go on a trip and they let us go into the kitchen and take what we wanted so we wouldn’t be hungry. Only downside to this hotel is the flights of stairs but we knew that before we booked. Would definitely recommend. Thank you so much for a lovely stay.
Friends_and_family Friends
2/10
Poor
25 Jul 2023
Steve

Terrible service, dirty room

Due to a delayed bus we did not arrive until late in the evening. Although someone was there to let us in (we had to buzz in from the street), we had to climb a couple of floors before finding the right one. The man at the desk told us the room was only for 1 person and that we would need to pay an additional 55 Euros per night. We showed our confirmation of the booking on Hotels.com and it did not make a difference. The next morning we spoke to the manager who said the same thing. We were given one towel and there were ashes on the table and bugs in the shower. There was barely enough room to squeeze between the bed and the desk. We left after one night even though it was too late to get our money back for the second night.
Partner
10/10
Exceptional
19 Jul 2023
Michele
The staff was wonderful. They stored my luggage for the day for free. This made traveling so much easier for the day.
8/10
Excellent
15 Jul 2023
Kristina

Nice room but a bit warm

Overall we had a pretty good stay.

There is no elevator and it is up 2 stories with 4 rather long flights of stairs but we did ok with that.
On the downside the WiFi did not work in the room but was great in the lobby and the breakfast area

The air conditioner in our room (despite putting it on the lowest setting of cool with the highest fan) was not able to cool the room enough to get a comfortable nights sleep

Cool air was coming out slowly but the room was just very slow to cool and only got to about 25 degrees Celsius (77 F) after running the unit continuously all day which was better than outside but still a bit warm. Also the ac was very dirty and very much needed a cleaning.

On the positive side, the location was great and the room was very nicely renovated - would definitely consider staying again (just not in the hotter summer months due to the ac difficulties.
Partner
8/10
Excellent
27 Jun 2023
Verified traveler
The stay at the Camilla was good because the staff was very friendly and helpful. The breakfast had a good variety and was all we needed. The beds were very uncomfortable and the climb up the stairs to get to the hotel were tough after a long day of travelling.
Partner
10/10
Exceptional
26 Jun 2023
Bruce
Friendly staff
Room was ready when we arrived
Partner
10/10
Exceptional
25 Jun 2023
Bruce
Excellent location, friendly staff, good breakfast, comfortable room but on the smaller side
Partner

Location & surroundings

Hotel Camilla
Via De' Ginori 18, Florence, Italy

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Hotel Camilla

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