Name: Ricasoli Firenze Luxury Apartments UNA Esperienze
Address: Via Ricasoli 48, Florence, IT

6/10

Pleasant

29 May 2026

Laurie

The biggest problem was both of the showers. The shower that was in the main bedroom you needed a stepstool to get into it. Was this massive tile structure with mirrors everywhere. And the other shower was extremely small. You couldn’t even lift your arms up to shampoo your hair you had to open the door. The patio was nice but all the furniture out there was dirty and moldy so you couldn’t sit out any of it and there were no windows to look out into the city anywhere.

Friends_and_family Family

6/10

Pleasant

04 Mar 2026

Bobbie

Overall this is a great apartment - but the issue we encountered is related to the inaccuracy of the listing in regards to the beds. The listing states there are two double beds. It does not specify that the second bed is actually a pull out sofa bed. It's in a sitting room with sliding doors that does allow for privacy, but no bedside tables and the mattress is incredibly thin. It was not prepared when we arrived - I suppose because there were only two of us. We would not have booked if we knew it was only a sofa bed.

Otherwise it's a very nice apartment, the location is FANTASTIC. One washing machine and dryer was available for use; kitchen was generally well stocked though there is no microwave. The hot tub is very big, at least six feet by three feet. Shower is only in the second bathroom and is very tiny, but works well. Two sinks in each bathroom. If you don't mind the softa bed, then it's a great stay for two couples or a family with kids.

Friends_and_family Friends

8/10

Excellent

04 Dec 2025

Jaroslaw

Nice and spacious 1BR apartment in the heart of Florence. Close to practically everything. No reception in the building but the communication via WhatsApp was very good and the keys pick-up was smooth.
The deep bathtub/jacuzzi/shower was great to relax in but the bathroom needs a renovation: the ventilation is very poor and there's mold in a few places around the bathtub and the ceiling. The rain shower system was a bit run down and one of the toilet flushes was malfunctioning.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Christine

Amazing apartment with perhaps the largest in-room jacuzzi tub I've ever seen! Shower in 2nd bath was one of the best showers (rain shower) I've experienced. However, it was billed as a 2BR apartment & the 2nd BR was a den with a pull-out couch - which was not advertised as such. In the end, though, that didn't matter.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Roxanne

Amazing stay

Excellent location between the Domo and the David! Staff were helpful and easy to work with. 3rd floor Flat was quiet with amazing tall cowlings

Friends_and_family Family

10/10

Exceptional

26 Aug 2025

Richard

This Apartment was absolutely perfect. It is very nicely updated, luxurious and very clean. It is located only steps from the Duomo and 1/2 a block from the Tram that takes you to the Florence Airport. Lorenzo, our host, was wonderful at communication, and was very accommodating when we travelled into Florence and met us to give us the key. I would highly recommend this apartment to anyone traveling to see the wonders of Florence.

Business_and_leisure Family

10/10

Exceptional

10 Aug 2025

Karin

Great welcome by Lorenzo, everything very clean and spacious. Excellent location! Would happily stay here again

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Marjorie

My family & I had a lovely time in Florence. The apartment was modern, comfortable, & smartly designed. It was ideally situated within walking distance of Il Duomo & other city attractions. We would definitely return on a future trip.

Leisure Family

10/10

Exceptional

08 Jun 2025

Thayne

Lots of room, excellent location to all the center attractions and great communication from the managers. Would stay again.

Partner

4/10

Poor

06 May 2025

Verified traveler

Not a Hotel—Disorganized House Share Experience

This property operates like a house share platform, not a hotel, which is not made clear. Communication was poor—the hotel representative was pushy, texting excessively about city tax five days before check-in, even using rude messages like “Helloo???” He was inflexible about storing our bags, offering only an inconvenient off-site option. There’s no reception, and we were locked out at check-in with no response from the hotel representative —entry was only possible when another guest left. While centrally located and spacious, the unit is outdated, dark, and doesn’t match the photos. I do not recommend staying here.

Partner

8/10

Excellent

21 Oct 2024

Lyne

This is a good place to stay, spacious and modern right next door to museum Academia and a five minute walk to the Duoma. The only negative is the rooms were very hot, at night was 26c. They finally admitted they close air conditioning in September so we only had ventilation. It was not fun trying to sleep even with windows open. They also have a giant jacuzzi for the shower. If your older with mobility issues, it wouldn’t be great. They need to clean the black mold in calking! It is very modern with all conveniences in very good location. Probably wouldn’t stay there a second time. Ldd

Leisure Partner

10/10

Exceptional

28 Sep 2024

Donald

Very close to Dumo and other must see attractions - easy access to train for trips. Lively and safe at night.

Leisure Partner

10/10

Exceptional

17 Sep 2024

Mona

Beautiful and spacious property located very centrally in Florence. The property is well equipped and your needs as a traveller have been well thought through. We loved our stay here and would definitely come agaib

Leisure Friends

4/10

Poor

10 Aug 2024

Tracy

We just checkout out today with 3 nights stay! When you checked in, it impressed you it’s a fancy warm home ready for you. When you live in you will find ants in the kitchen, air condition got water leaking, , leaking water around the. floor, damages our bags and clothes, strong painting smells in the lobby, bad smells in some areas of the room, laundry machines is out of order, water tube made noice in the middle of night from upstairs, etc. very bad hardwares inside. Besides, poor communication from the management. I reported all of these issues but no words from them since day one. Still no response back so far…. Not worth the money paid and strongly suggest Expedia take them out of your list!

Leisure Family

10/10

Exceptional

08 Aug 2024

lori

Great location, luxurious space

Leisure Family

10/10

Exceptional

05 Aug 2024

Neeraj

Loved the suite style, 2 baths were a great help, only wish the laundry unit downstairs worked while we were there.

Leisure Family

10/10

Exceptional

04 Aug 2024

Nathan

Clean, modern, quiet, elegant.

Leisure Partner

10/10

Exceptional

12 Jul 2024

Lilian

Beautiful apartment. We were impressed by how beautiful it was - lobby etc. Perfect location and and close to most attractions. Cute little spots to eat all around. Communication was quick and anything we needed no hesitation. They even helped us catch a cab when I couldn’t get through. All in all fantastic stay and I would highly recommend. Travelled with my two adult children.

Leisure Family

6/10

Pleasant

07 Jul 2024

MELODI

Beautifully appointed and large apartment with many amenities! Loved the large living space, luxurious bathrooms and large kitchen. Close to the Duomo and many restaurants nearby. The only issue we had was the king size main bed was extremely hard and uncomfortable. As well as the pillows were flat and terrible! We also had some strobe light or sensor(didn’t know if it was a camera??) going off by large bedroom windows and huge jacuzzi tub. Kept us awake each night. I was told we could turn it off but I could not see where at all. Overall though a beautiful place.

Leisure

8/10

Excellent

02 Jul 2024

colleen

Would definitely stay again.

This truly is a luxury apartment. Walking distance to the train station and the Duomo. Excellent communication with Management.
Beautiful luxury apartment with everything we need for a week stay. Free washer and dryer on site and lovely lobby for guest to use. Only drawback was the shower. It leaked every use so the bathroom floor was always wet. Other than that everything was wonderful.

Friends_and_family Family

8/10

Excellent

30 Jun 2024

Amee

We loved our stay here! It was a great area and easy to get to places. At night it would quiet down and still feel safe. My only issue is the communication and response time with management if you need something like fresh towels or toilet paper. Other than that and knowing what to do now I would still stay here for future visits:

Leisure Family

10/10

Exceptional

29 May 2024

Verified traveler

Lovely stay in the heart of Florence

Amazing stay! Spotlessly clean, luxurious fittings. Comes with its own jacuzzi too! And the location was just great - surrounded by restaurants, gelato shops and even supermarkets. And within a stone's throw from the Duomo and Accademia. Strongly recommend!

Friends_and_family Family

10/10

Exceptional

12 May 2024

Karen

Great location - very nice apartment

10/10

Exceptional

05 May 2024

Sinthu

This was our favourite property from all the hotels we stayed at! It was really big and clean and the staff was very friendly and informative!! Definitely would stay here again if I go back to Florence!!

Leisure Family

10/10

Exceptional

02 May 2024

Daniel

Great location in the heart of everything. Apartment clean with all you need for a home away from home. Staff was great and communication was just right. Highly recommend this as “ the place to stay”!

Leisure Family

4/10

Poor

21 Apr 2024

Maura

Quiet convenient location. The building is all apartments and has a nice lobby.

But once we walked into the apt the place looked OK at first but smoke and mirrors for the bathroom. First the pocket door would not close in fact it was inside the wall and we couldn't even reach it to try to shut it. Second there was mold around the shower. Third the worst part is some tiles on the floor were missing and as we showered more started coming out. And last it was a shower/hot tub combo that was so deep to climb in and out of I ended up bruising my knee. I really don't know why anyone thought this very large combo shower was a good idea. It also had wobbly plastic doors on each side.

Communication was confusing for example I was told there was no luggage storage but when I met the person who checked us in they showed us the luggage storage area. Also, I reported no Wifi and they said they knew it has been out and would be fixing it. If they knew this why didn't they tell me. I had a Zoom meeting that I came back to the apt for and would have been nice to know so I could have come up with an alternative plan.

Leisure Partner

10/10

Exceptional

14 Apr 2024

Jodi

Beautiful stay in Glorence

Wonderful location, large apartment with 2 bathrooms. Everything you need and right between the Duomo and Academie Galleria.
We are very pleased we chose this apt

Partner

8/10

Excellent

13 Apr 2024

Catherine

Lovely, with a little upgrading and TLC required.

Brilliant location. Warm and very informative welcome and service. Accommodation very nice. Only downsides were that the mosaics in the bathroom need attention and also a little modernisation eg usb ports and more TV network options would be good. And a little more could have made of the attic space - why those lovely stairs with nothing at the top? - but that’s getting picky! We’d definitely stay again.

Friends_and_family Family

10/10

Exceptional

31 Mar 2024

Cynthia

We had a wonderful stay here. For less than the cost of a hotel, we had a very large apartment with a huge private outdoor patio, high ceilings and mere blocks to the Duomo! The giant tub in the bedroom was a welcome surprise. While very large, it's not really a 2 bedroom - it's one bedroom with a sofa bed in a nook with sliding doors. I stayed with my two teen daughters and there was plenty of room for us. You'll need your own kitchen supplies but don't expect to cook much with such delicious food right out the front door. Communication was a bit confusing - the hosts use WhatsApp instead of Expedia's messaging platform. I would be delighted to stay here again. Comfortable, quiet, spacious.

Leisure Family

10/10

Exceptional

08 Jul 2023

Tara

We had the best time in your hotel apartment. Very clean very well located and close to all historical places. We will definitely be staying at this place for the next stay in Florence.

Leisure Family

10/10

Exceptional

16 Feb 2023

Patrick

This place is beautiful and spacious. High ceilings, huge shower (although it's a high step to get into), huge kitchen table area, a refrigerator, dishwasher, sink. And it's right next to the building that the David is in, and just a short walk to the Duomo.

Leisure Partner

10/10

Exceptional

14 Oct 2022

Braden

Wow! This place is absolutely stunning! The amount of space inside, the location so near to everything and the comfort in the place are hard to find in Florence! The welcome bottle of wine was a nice touch too! But the absolute master piece of this place is the shower/bath! I haven't seen anything like it in a rental property before! Absolutely amazing!

Leisure Partner

10/10

Exceptional

09 Oct 2022

Andrei

Great apartment. It is truly a luxury condo, you feel it in all interior details and features. Great location, great hosts. Overall amazing stay

Leisure

6/10

Pleasant

23 Jul 2022

Natalya

The property is located in a great area. So pretty and spacious.

We waited for over an hour in the heat to get someone to open the door for us. It's impossible to communicate with management because they are not there. There is no laundry service provided, it's listed on the booking. They only gave us 3 towels for all 4 days and never clean your room during your stay. I would not recommend this property for that reason.

Leisure Family_with_children

10/10

Exceptional

05 Jun 2022

Alma

My friend and I had an amazing time at the appartement, it’s close to everything in the city, they were very organized with the delivery of the apartment, everything was on time and we had a wonderful few days at the apartment

Leisure Friends

10/10

Exceptional

19 Feb 2020

Omid

Very enjoyable stay

Friendly and helpful staff, apartment in great condition and very clean, really good location. Everything was thought of to make our stay very enjoyable 😊

Partner

10/10

Exceptional

14 Feb 2020

KAN

More than good

My family love big rooms, DHR definitely satisfies us. The room is clean and in good condition. The host guys are very helpful, show the map for us and give out a detailed introduction of the city from galleys to restaurants. The large bathtub, music and cookware are also very good. Maybe the house keeper should be more careful.

Friends_and_family Family

10/10

Exceptional

05 Dec 2019

Verified traveler

This property and staff were amazing. Great Florence location. Excellent apartment. Staff were fantastic with help with items like arranging taxi to and from airport to ensuring we had bottled water and coffee in our apt. Planning to stay with them again.

Friends_and_family Family

10/10

Exceptional

05 Nov 2019

Verified traveler

Beautiful property in a very central and busy location of Florence, yet the apartments are very well insulated and quiet at night. Five star service from Ian, Daniele and Team - all super friendly, helpful and very knowledgeable about Florence's art treasures, food and wine and parks. A big thank you for making our stay at Domux so special. We will be back!

Leisure Partner

10/10

Exceptional

27 Oct 2019

Prisna

Great Stay

5 minutes walk from Duomo Da Firenze. 10 minutes walk from Central Train Station. Very good location. So many good restaurants in surrounding area. Famous attractions and shopping area of Florence are in walking distance. Helpful staff and comfortable bedrooms with kitchenette.

Friends

10/10

Exceptional

12 Sep 2019

Verified traveler

Fantastic property. Stayed here with friends for a few days in May, and we were all pleasantly surprised by the amount of space and the ability to spread out. Beautiful finishes; felt like every detail had been thought of. Main bedroom was huge, and a foldout sofa bed was housed in a room that could be completely shut off from the rest of the living space. Two full bathrooms, well-equipped kitchen, nice living area, and a nice terrace that we didn't use but certainly admired. The staff knew we would be arriving late on the night of check-in, around 9:30pm or 10:00, and asked us to call half an hour in advance. They picked up immediately, were patient as we dealt with spotty cell phone service, and were present and eager to help as soon as we walked through the door. Great location a three-minute walk from the Duomo. Can't recommend this place highly enough.

Leisure Friends

10/10

Exceptional

17 Aug 2019

Verified traveler

Amazing design, location

Amazing location, apartment and style. One of our favorite places to stay! Beautiful and amazing design; wish my house looked like this.

Late arrival handled through WhatsApp along with any request and real-time communication - not traditional hotel with check-in or concierge (more like AirBNB)... someone available in person 9am-7pm.

Wish this hotel was in every city

In-room information and booking state surprises like Prosecco and flowers, and the Breakfast included “to be made in room.” Neither available so info should be revised or removed.

Family

10/10

Exceptional

16 Aug 2019

Verified traveler

This property was by far the best place we have stayed at during our holiday to Italy. We had the 2 bedroom Annunziata apartment which was beautiful, large and quiet. Ian was great at check in, giving us loads of information to make our stay effortless. We really felt comfortable and at right at home.

Leisure Partner

10/10

Exceptional

06 Aug 2019

Tom

This property is amazing! Huge! Awesome location! Could not have been any better. Ian was most helpful and friendly. I most strongly recommend it to everyone.

Leisure Family

4/10

Poor

08 Jul 2019

Verified traveler

We recently spent 6 nights at the Domux Home. Overall there were a couple of positives but also significant improvement areas. As a result I would NOT recommend you to stay at any of their properties.
Starting w the positives. Location was excellent. The apartment is located less than two blocks from the Duomo and allows you to walk to any part of the city within minutes. In addition the WIFI was very good. With all 4 of use using the network at the same time the speed was excellent. Unfortunately, those were all of the positives. The overall condition of the apartment although fairly new was not well maintained & not practical. Electrical sockets came out of the wall, half the light bulbs in the bath and bedroom were out and there were numerous stains on the ceiling from water leaks as well as mold. In addition the sofa bed in the second room was paper thin and the shower was barely usable for a child. That said the biggest issue we had was with the air conditioning. It turns out the air conditioning for the entire building broke down 4 days prior to our arrival. During this time the temperature in Italy was 100F (38F) each day. So you can imagine how warm the building was. Management did not inform us of this until we arrived. The air conditioning took two days to be repaired and was not powerful enough to cool the apartment. To help compensate us for our inconvenience the management left a note and an 8 Euro bottle of table wine.

Leisure Family

10/10

Exceptional

18 Jun 2019

Verified traveler

The apartment itself was beautiful. Everything there was clean and was also a comfortable stay. The location was great !! Just few steps from the academy .

Leisure Family

10/10

Exceptional

18 Apr 2019

Melissa

The check in and check out was smooth. The staff was extremely friendly and helpful, especially with our children.
The apartment was amazing and beyond our expectations. The huge pool like tub was out of this world!

Leisure Family_with_children

10/10

Exceptional

08 Jan 2019

Daniel

We can't say enough great things about this property. Ian, the manager was super friendly and helpful . The location next to the Accademia and a short walk from the Duomo and Mercado Centrale can't be beat. The stylish furniture and the jacuzzi put it over the top.

10/10

Exceptional

24 Sep 2018

Verified traveler

Amazing apartment in a great location. Cannot be faulted

10/10

Exceptional

15 Jul 2018

Pete

The 3 room suite was a modern oasis in the midst of historic Florence just steps away from the museum that hosts the David. The hotel manager was always available to provide suggestions on places to eat and visit and was deeply apologetic when the AC failed during the last night of our stay. The kitchenette provided us with options so that we could eat breakfast in the suite if we needed to. We would definitely consider staying there again on our next trip to Florence and Tuscany