Name: Room Mate Luca, Florence
Address: Via Ventisette Aprile, 3, Florence, 50129, IT

10/10

Exceptional

28 Jul 2026

Armen

Excellent hotel in a great location! The room was clean, comfortable, and quiet, and the air conditioning worked perfectly, which made our stay even more enjoyable. The staff was incredibly friendly and helpful, the breakfast was excellent, and everything was within walking distance. We would definitely stay at Room Mate Luca again!

6/10

Pleasant

15 Jul 2026

Seyednaser

The lift was out of order for two days during our stay

Family

10/10

Exceptional

08 Jul 2026

John

Great place with a wonderful breakfast and kind staff.

10/10

Exceptional

28 Jun 2026

Julio

Great location, clean and safe.

Family

8/10

Excellent

21 Jun 2026

Lingaraj

Well located in the city center !

10/10

Exceptional

16 Jun 2026

Lingaraj

Very nice and well located hotel ! Staff were very friendly !

Partner

10/10

Exceptional

15 Jun 2026

Julie

Very clean and close to everything! Breakfast was excellent!

Family

10/10

Exceptional

11 Jun 2026

Regina

Ty

10/10

Exceptional

06 Jun 2026

Charlotte

Really nice hotel, surprisingly for Europe, very comfy beds and pillows! Very central, bus stops immediately outside and very friendly staff. Breakfast is great.

Friends_and_family Friends

8/10

Excellent

06 Jun 2026

Paresh

The shower area is too small and the air conditioner was not cooling enough as it should be.
Fantastic breakfast
Staff is helpful
Bed was decently comfortable

10/10

Exceptional

04 Jun 2026

Eugene

Mosquitos problem . Don’t know where it comes from . Door and windows are closed . We all got bitten multiple times and days .

Family

10/10

Exceptional

17 May 2026

Carrie

Nice hotel with character! Very helpful staff and great breakfast!

Friends_and_family Family

8/10

Excellent

14 May 2026

David

The hotel is located in a very convenient area, very close to main attractions, plazas and good restaurants. Staff was very helpful specially the two front ladies when we checked in; also staff at breakfast was very sweet. The only thing is there was a blood stain in one of the soils, we called the front desk to mention it but they said that the room service staff wasn’t available at that time at night, but they changed it first time the next morning so nothing too big of a deal. They gave us two free drinks at the bar, that was a nice gesture. We really liked and enjoyed our time in Florence staying at this hotel. Finally It’s close to the train station, 10 minutes drive or 12 minutes walking which is fantastic.

Family

10/10

Exceptional

30 Apr 2026

Marcin

Very nice place, clean, friendly. Recommend it highly

10/10

Exceptional

24 Apr 2026

Catherine

Phenomenal breakfast, large well appointed bathrooms with wonderful smelling soaps, very comfortable bed, coffee maker in the room…good location …staff very polite and happy…don’t hesitate, you will not regret staying here.

Family

10/10

Exceptional

21 Apr 2026

Finn

Very clean, nice staff, was a perfect location

Self

10/10

Exceptional

16 Apr 2026

Michael

The room was very clean. The breakfast was fresh and hot. Plenty of good places to eat nearby. Lastly, the staff was helpful and friendly.

10/10

Exceptional

30 Mar 2026

ahmed

The front desk staff was excellent. The service was great. The breakfast was excellent. The breakfast room staff was exceptional
Miriam, Aman and Antonello they all went over and above.
thank you. We will be back.

Family_with_children

8/10

Excellent

16 Mar 2026

Alana

Good room, comfy beds and pillows. Smart tv. Good amenities. Towels are a bit rough. Need to work on sound proofing the room from the road. Safe works, mini fridge in room. Check in could have been more informative about the city, map etc. just got a basic check in and here’s your key. Breakfast is a nice touch. Area is okay, close to the station and the centre.

10/10

Exceptional

25 Feb 2026

Francine

Clean and quiet room, amenities, helpful staff, great location

Self

10/10

Exceptional

20 Dec 2025

Marc

We loved this location and our whole experience. Top nitcj6

Partner

8/10

Excellent

14 Dec 2025

Khulud Abdullah J

Quite, close from all sightseeings, breakfast is healthy and delicious.

Leisure Self

10/10

Exceptional

28 Nov 2025

Erika

Super clean, fantastic location, helpful staff, amazing breakfast, comfy beds, overall a wonderful place to stay!

Business_and_leisure Family

10/10

Exceptional

10 Nov 2025

Zain

Very friendly staff that was attentive to all my needs and preferences, and made sure my stay was as enjoyable as possible. I will gladly stay here again on my next visit.
The room was very comfortable and quiet, and very true to how it was advertised on the site. The location is great and perfectly tucked away from the busy scene of the historic center, but also in walking distance to all the attractions. Highly recommend!

Self

10/10

Exceptional

09 Nov 2025

ronald

Yes

Partner

10/10

Exceptional

25 Oct 2025

Vincent

Great

Leisure Family

10/10

Exceptional

24 Oct 2025

Lynn

Excellent hotel

Leisure Partner

10/10

Exceptional

21 Oct 2025

Kayla

I stayed in Florence for the first time this past May at Room Mate Luca for 8 days and it was a nice hotel. Conveniently located close to the city center, clean, good breakfast, room service every day and reasonably priced. They also had A/C in the rooms and staff on site 24/7. I would stay here again.

Leisure Family

10/10

Exceptional

28 Sep 2025

Chunyue

Clean and modern room, convenient location yet quiet. Staff were all very helpful.

Leisure

8/10

Excellent

21 Sep 2025

Amy

Nice hotel close to the Duomo and within walking distance of other attractions. The room was clean and the hotel generally well-kept, with a lovely scent in reception! The staff at reception were friendly and helpful.

Leisure Partner

2/10

Poor

23 Aug 2025

Theresa

Our experience was musty, dusty, and dark. I had trouble seeing in the dimly lit hallways. The room was so dusty that my daughter had allergic reactions and did not sleep. The bed and pillow were also very very uncomfortable. The first night's stay was so bad that we checked out and booked another hotel. Room Mate Luca would not refund us, but they gave us some delicious cookies on our way out which to be honest did not make up for the $850 loss.

Leisure Family

10/10

Exceptional

09 Jul 2025

Michael

Fantastic stay- minutes away from the Duomo and train station.
What sets them apart is the service that the front desk - Chiara, Eleanora and Alan from the buffet.
Chiara really went above and beyond by giving me tips on how to get to my next destination in Cinque Terre.

Self

10/10

Exceptional

07 Jul 2025

Alanka

Dark lighting in room hallways and in rooms makes it a little challenging to see fully at times. However, the property and stay was superb.

10/10

Exceptional

28 Jun 2025

Michael

Very nice sized room and in a good location.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Jennifer

Great location to restaurants and many attractions. The staff were incredibly friendly and welcoming. Agusto checked us in and gave us some amazing local recommendations. I have a very sensitive nose, and the hotel smelled absolutely incredible, which made a great first impression.

We were so pleased with our room. After hopping around Italy, this stay felt like the perfect mix of convenience and affordable luxury. I would absolutely stay here again and highly recommend it to anyone visiting.

The only small downside was that the blackout curtains didn’t fully block out the light, but everything else was truly fantastic.

Leisure Partner

6/10

Pleasant

15 Jun 2025

Kamanta

PRO’s
The front desk staff was nice and friendly. The Breakfast was good. The room was modern and clean. The area was close to a lot of tours and shops we were interested in going to .

CON’s
As soon as we checked into the hotel we had to wait for our room, which was not an issue b/c we arrived early. We did ask the front desk if we could eat b/c according to the Expedia reservation , breakfast was free daily. I thought is was a bit tacky that someone just comes up to you during the time you are placing food on your plate to ask your room number in a very small area compared to larger hotels i have traveled to. The first day a gentleman come up to us twice to ask us our room number and we explained to him that the we check in and the front desk says we are allowed breakfast b/c its free daily . There was a lot of back and forth that i did not appreciate. The transaction starts when they take my money , which should allow us the free breakfast. Also the toilet in the room was broke and door was broke and it not close without having to slam it shut, which made a close by neighbor upset .

Leisure Friends

10/10

Exceptional

11 Jun 2025

Apurva Ashwin

Excellent staff even when we checked in at 1:30am in the morning

Leisure Family

10/10

Exceptional

10 Jun 2025

Bethany

The hotel is absolutely beautiful, in a fun neighborhood with great food options. The staff is incredible!

Leisure Friends

10/10

Exceptional

06 Jun 2025

Robert

The location was very convenient to the Duomo, shopping, dining and surrounding areas. It was not crowded or congested. The staff was attentive and helpful. I thought is was great value!

Leisure Family

6/10

Pleasant

04 Jun 2025

Michael

Stay somewhere else

Elevator was out of service the entire time of our stay and had to walk up 4 flights of stairs everytime going and coming. We were told after checking in that it was not working and informed it would be fixed the following morning. Ot was not and I believe they knew it. Also the lighting on the floors is really dark and a safety concern. The location is on a main road and about 10 minute walk to a decent restaurant. There is no restaurant or bar in the hotel. They do serve breakfast and the staff was friendly though. I would not recommend this hotel

Partner

10/10

Exceptional

04 May 2025

Ricardo J

Beautiful hotel, close to amenities!

10/10

Exceptional

14 Apr 2025

guy

Nice hotel
Great dtaff

10/10

Exceptional

18 Feb 2025

John

Room Mate Luca is an amazing place! Would highly recommend! Only a 10 minute walk to the center and/or the Duomo. Room was very cozy and clean and well set up. Breakfast was outstanding every morning. Most of all the staff at the front desk were very very helpful, personable and incredible! Augusto, Alexandra and Mudi thank you again for the unforgettable stay! We will be back soon!

Business_and_leisure Partner

6/10

Pleasant

14 Nov 2024

Lily

There were ants in the room and door lock did not work properly

Leisure Partner

8/10

Excellent

18 Oct 2024

Josh

Solid hotel. Rooms are impossibly small, though perhaps that's the case with most/all hotels in Florence. If you are claustrophobic, this may not be the best option for you; pay attention to listed square footage of room. The fact that there is a laundromat right next door is convenient!

Leisure Partner

8/10

Excellent

17 Oct 2024

Cynthia

The hotel was good, located in a quiet area and walkable to Florence center. The breakfast was good, the room was the smallest room I have ever been in, pretty much the size of the bed.

Overall, a viable option.

Leisure Partner

10/10

Exceptional

12 Oct 2024

Brynley

Great location, great hotel, great staff, and very cool hotel

Business_and_leisure

6/10

Pleasant

23 Aug 2024

Jean

The hotel is clean and breakfast is decent. That’s about it. Rooms are the smallest that I have ever stayed in. We were 3 people in a room made for 1. No room for luggage. The water pressure in the shower was inexistant. The elevator was not working during our stay which was not ideal when we left with 5 luggages to transport down the stairs.

Leisure Family_with_children

8/10

Excellent

18 Aug 2024

Shannon

My husband and I stayed at Room Mate Luca for 2 nights and it was lovely. The breakfast included was a nice treat. I deducted a star because the shower situation was a bit odd as the water was leaking all over the bathroom floor but aside from that I’d recommend this hotel!

Leisure Partner

10/10

Exceptional

01 Aug 2024

adam

Lovely stay

Easy, quick,and friendly check-in. Room was comfortable and clean. Breakfast had a good selection. Highly recommend.

Partner

6/10

Pleasant

22 Jul 2024

HSI AN

Not Hyatt Quality

Terrible service and poor attitude from staff. Locked out of our rooms due to key card issues and took extremely long to fix the issue. Fire alarms kept going off daily. Clean spacious rooms but that was the only good point. Not the type of stay expected from this calibre of hotel.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2024

Richard

Modern hotel. Room was spotless and in excellent condition. Very helpful staff and good breakfast.

10/10

Exceptional

10 Jul 2024

Maria

Excellent service

Business_and_leisure Family

6/10

Pleasant

10 Jul 2024

Verified traveler

I thought the bare bones of a v good hotel was there, but there were some things that I think could be worked on. Nevertheless I had a nice time and my stay was comfortable. Thoughts on improvements:
- the breakfast was dull - average coffee, basic fruit and basic pastries (amongst other things), but more effort here would really help
- the air con wasn’t perfect - granted it was hot
- the lighting is off - it was SO dark in the halls, and even at times in the room as there were only lights on the walls, not the ceiling
- I thought it was v v odd that there was no access to water in the rooms - no place to fill a bottle (esp in the heat - I wasted SO much plastic buying bottles) and glass bottles weren’t refilled in the day with room service.

Friends_and_family Family

10/10

Exceptional

15 Jun 2024

Timothy

Excellent

Leisure Self

10/10

Exceptional

11 Jun 2024

Vijay

Larger rooms and very confortable. Very close to most of attractions

Leisure Family

10/10

Exceptional

04 Jun 2024

Madelyn

This hotel was very clean and perfectly located to walk to everything in Florence. The staff were very polite and our room was ready early, which was an added bonus. They offer water and beverages in the lobby upon arrival. The bathroom is very modern. There were many complimentary goodies in our room (lots of toiletries, water, and even a bottle of wine). I'd definitely stay here again.

Leisure Family

4/10

Poor

24 May 2024

Sergio

Absolutely what you can expect in a tourist trap like Florence, small rooms, not very well ventilated (light weird odor), dark corridors, only thing that saved the property was the good attitude and service of the staff. This is definitely not a 4 star hotel and you should really consider this when booking.

Business_and_leisure Partner

10/10

Exceptional

07 Jan 2024

Dana

This is one of the best hotels I have stayed at in years. From the time of booking the reception was very responsive, responded to all my questions about our stay in Florence and were just as friendly on our arrival. The room was extremely comfortable and modern. We loved that breakfast was until 12pm each day. Even though the breakfast room was extremely busy, the staff went above and beyond to replenish food, bring me gluten free breakfast items and were just all around delightful. We practically liked that each day housekeeping left us amazing chocolates and bottled water. The front desk was accommodating and very helpful. The hotel is in a great location - away from the busy center but only a short walk to all the amazing sites in Florence. Highly recommend this hotel for any stay in Florence! Thank you for making our stay so nice.

Leisure Family

8/10

Excellent

29 Nov 2023

Jared

Good place to stay

Leisure Self

10/10

Exceptional

10 Nov 2023

kasandra

Best hotel in Italy

Leisure Partner

10/10

Exceptional

09 Nov 2023

Verified traveler

Aman was amazing and every single staff member was extremely helpful and kind. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

05 Nov 2023

Phylecia

Great find!

Wonderful location! Bright, well appointed room, great service and wonderful price for all you get.

Friends_and_family Family

10/10

Exceptional

30 Oct 2023

Mary

The staff are friendly, helpful and welcoming. Breakfast was fantastic and the water & juice in the lobby was such a great addition. After walking all day it was awesome to drink cold water in the lobby. Breakfast staff was so efficient and helpful, even packing a breakfast for us when we wen on an early morning excursion. Would stay here again.

Leisure Family

8/10

Excellent

22 Oct 2023

Jeff

Two nights in Florence

Good location, very nice staff and nice breakfast included. Close to train station and main tourist spots. Very small rooms and bathroom, so better for one person than two.

10/10

Exceptional

13 Oct 2023

Betty

Staff are super friendly and helpful with recommendations and directions.

10/10

Exceptional

10 Oct 2023

David

The front desk staff were helpful and friendly. They also prepared breakfast boxes for me when I had to leave early for tours. The breakfast was excellent. The room was quiet and peaceful.

Leisure Self

10/10

Exceptional

28 Sep 2023

janet

Clean room, comfy bed, nice staff, breakfast was nice, too

Leisure Partner

10/10

Exceptional

19 Sep 2023

Daniela

Fantastic hotel staff!!! Very attentive, resourceful and friendly. The free breakfast had great variety and was fresh. The room was a good size and clean. I wish the bathroom was modern and upgraded. It’s a bit outdated. The location is safe and very walkable. I wouldn’t recommend the public transportation in Florence (buses don’t run regularly). Also there’s a ton of restaurants in the area. Stayed 5 nights and have no complaints. Highly recommend Room Mate Luca.

Leisure Family

10/10

Exceptional

15 Sep 2023

Sylvia

What a great experience! The hotel is perfectly situated close to the city center and a stone’s throw away from the Accadamia. Staff is friendly, great variety in breakfast options, and cute boutique hotel vibes overall. Keep in mind the size of the room is not North American standards. Overall a very pleasant stay!

Leisure Self

10/10

Exceptional

29 Aug 2023

joseph

Friendly staff! They were very helpful and accommodating.

Leisure Family

10/10

Exceptional

10 Aug 2023

Courtney

Hotel staff was great, nice to have an elevator for baggage which is unique in Florence. Great Italian breakfast every morning which was included.

Leisure Partner

10/10

Exceptional

01 Aug 2023

Mary

Everything was fabulous. Aman did a great job taking care of us at breakfast each morning. The food excellent. The front seat was so helpful. Would highly recommend!

Friends_and_family Family

10/10

Exceptional

31 Jul 2023

Kamha

Just love this hotel. Super friendly staff. Rooms are clean and tidy. Location is perfect, closed to the main tourist sights. Would love to visit again in the future.

Leisure Partner

10/10

Exceptional

26 Jul 2023

Barbara

We had the best time at this hotel. Staff was very nice and knowledgeable. We felt really safe. The bed was really comfortable. The breakfast is fantastic. Walking distance from the hotel to everywhere is between 5 and 20 minutes. The AC was a blessing in the summer heat!

Leisure Family

4/10

Poor

09 Jul 2023

Khyati

I hate to say anything negative about a business because we mostly had a good experience with the staff at the hotel. The only thing that bothers me is that my 2 earbuds went missing from my room. I waited to write this because I wanted to make sure it was not in my luggage somewhere but unfortunately as I remember, they were on the table in my room while we stayed there. Was honestly hoping that I made a mistake because overall we enjoyed the location.

10/10

Exceptional

06 Jul 2023

Dick

It was clean and modern, butthe room was a bit small.

Leisure Partner

4/10

Poor

03 Jul 2023

Verified traveler

Wrost Room Mate hotel so far

Shower room is unacceptably small and the breakfast cold cut is not fresh 😖

Business

8/10

Excellent

27 Jun 2023

Chun Tat

Shower room is incredibly small

Business

10/10

Exceptional

23 Jun 2023

Marie

The Roommate Luca was great! The staff was excellent and very helpful. The room was perfect, even having a great view of the Duomo. The beds and ac were great. I just loved it there. The areais super close to many little restaurants and so easy to get to all the main attractions like The Academia and Duomo. Perfect location!

Leisure Family

10/10

Exceptional

14 Jun 2023

Matthew

After deciding to extend our stay, the rates of all the city center hotels were much higher than what we had booked. Not happy with the one we in, and looking for a clean and convenient option, I was very impressed with this. The bed was the most comfortable so far in Italy, the room and property clean and modern but still with the old Italy charm. Front desk staff kind and professional and quick to assist in any way. Street was less busy and crowded as others, but minutes away from where you want to be. If you are undecided among similar priced hotels, you will not regret choosing Room Mate.

Leisure Partner

10/10

Exceptional

11 Jun 2023

Aysen

Very small rooms and tired hotel but lovely staff and good breakfast.

Leisure Partner

10/10

Exceptional

05 Jun 2023

Pat

Staff was friendly. Room was clean and tidy. Great location.

Leisure Partner

8/10

Excellent

27 May 2023

Dmitriy

Didn't hear any neighbors. Did hear occasional thuds from the outside. Probably AC equipment starting up or something. Staff was friendly.

Leisure Partner

10/10

Exceptional

08 May 2023

Steve

Lovely little break

Florence was lovely and our Hotel Room Mate Luca was also lovely. Staff were really friendly and helpful and the breakfast choices were excellent.

Partner

10/10

Exceptional

22 Apr 2023

Kristina

Just perfect hotel! Amazing location, staff, breakfast, cleanliness and valet parking. Can’t get much better than this! Look no further when you are looking for a hotel in Florence.

Leisure Partner

10/10

Exceptional

11 Apr 2023

John

terrific room. modern fixtures. very clean. well located for major museums/sights. very friendly staff. housekeeping was efficient and unobtrusive. good breakfast. i would not hesitate to stay again.

Leisure Partner

10/10

Exceptional

07 Apr 2023

Molly

Superb hotel. Clean, helpful staff and delicious breakfast

Partner

10/10

Exceptional

04 Apr 2023

Laura

The staff was friendly, helpful, and welcoming. They let us check in a bit early. Breakfast was included and there were many delicious options. The food was fresh and the dining room staff was friendly and helpful. I was very pleased at the quality of service and property.

Leisure Friends

10/10

Exceptional

17 Mar 2023

Cynthia

Historic District Location Walkable

Great location and walkable to most sights. Clean and comfortable accommodations and friendly staff made our 2 night stay very enjoyable. Excellent buffet breakfast with lots of choices and attentive wait staff.

Partner

10/10

Exceptional

05 Jan 2023

Diego

Great location! It was very easy to walk to most places. The staff is very friendly and can give you great recommendations for food.

Leisure

10/10

Exceptional

09 Nov 2022

Gregory

Boutique trendy hotel, great breakfast, great front desk staff & concierge service. Davide set up our excursions and cabs when we traveled, he went over and above to make our stay exceptional !

Leisure Family

10/10

Exceptional

10 Oct 2022

Kim-lien

We love Room

Partner

10/10

Exceptional

30 Sep 2022

Barbara

Such a pretty hotel with the decor being so colorful and so fitting for Florence. The bed was very comfortable, and our room was very quiet at night and during the day a nice surprise - sunny! The staff were all very welcoming and pleasant to chat with especially those in the breakfast room. Great hot and cold choices to start the day with - plus fresh fruit & pastries.

Leisure Partner

10/10

Exceptional

28 Sep 2022

Janice

The location was perfect, within walking distance to the duomo and many restaurants! The staff was so friendly and helpful. The room itself was small but beautiful and comfortable.

Leisure Partner

10/10

Exceptional

27 Sep 2022

Grant

We enjoyed the stay very much. The staffs are super friendly and available all the time. The breakfast was also very good!

Partner

10/10

Exceptional

19 Aug 2022

Stanley F

I have nothing but praise concerning staff friendliness, efficiency, breakfast, artistic interior and ideal location.

I plan to stay at this chain for future trips.

Leisure

10/10

Exceptional

17 Aug 2022

Alan

Lovely hotel, great location, very friendly staff

Excellent location short walk from restaurants and all the main city centre sites. Manager was very attentive and kindly moved us to a quieter room. Room was bright and airy. The two men in charge of breakfast were very friendly and helpful and made it a really nice experience. Lounge area was nice and comfortable to relax.

Partner

8/10

Excellent

25 Jul 2022

Verified traveler

Mixed review

Staff was helpful and friendly—David and Eleanora at the front desk, Aman in the breakfast room, and Andre of housekeeping. But there are things that need be improved. Lighting in the room was very poor. I used the stairs, and the black carpet with no marking on the edges with very poor lighting was very dangerous and unacceptable. There weren’t enough towels in the room, but they were provided when I asked. There wasn’t a place or a hook to put towels in the bathroom. The surface of the sink top is tilted, so things I placed there kept sliding and dropping into the sink. Breakfast was delicious.

Friends_and_family Family

10/10

Exceptional

11 Jul 2022

Goki

Perfect for Firenze sightseeing

It was perfect for our stay - amazing location close to many attractions and landmarks, great service, nice breakfast & room. There is a laundromat nearby in case you want to use it.

Partner