Locanda Dei Guelfi

2/10

Poor

09 Apr 2026

Luis

Yes

Partner

8/10

Excellent

21 Oct 2025

Darrell

Be ready for steps as there is no elevator - four floors to check-in. Other than that it is good.

Leisure Family

8/10

Excellent

06 Oct 2025

Nestor

Place was very nice, clean and confortable. It was confusing to find the right address but once you are in the right door you must ring the bell for the Hotel to het the door open. It is at the 4th floor and there is not an elevator. Is the only down side, otherwise the breakfast was the surrounding are excellent. You have easy access to any thing: shopping, restaurants, terminal, transportation.

Leisure Family

10/10

Exceptional

13 Jun 2025

Helen

Location was great -5 min from all the sights. B&B is up 64 steps so be aware with the suitcase. Rooms are clean and large compared to Italian rooms. Breakfast is continental. And staff are very friendly and helpful.

Leisure Friends

10/10

Exceptional

05 Nov 2024

April

This property fit our needs as it was within walking distance to the Duomo and other sites. The breakfast was nice and adequate. We loved the view from the rooftop. Our room was clean and comfy. The service was good and he even carried our luggage up/downstairs for us. Overall satisfied. Only recommendations is they need new pillows as they were really flat and if you don’t like stairs there is no lift like most buildings in Italy.

Leisure Friends

6/10

Pleasant

31 Oct 2024

Shirley

Be forewarned that you have to walk up 69 steps to reach the B&B. No elevator, no porter. The parking was quoted at 21 euros per 24 hours. We were there 36 hours and was charged 76 euros.

Leisure Partner

8/10

Excellent

17 Oct 2024

Veronica Mei

Location is very good. Walkable to all the areas from train station, restaurants and also close to duomo.

Leisure Partner

6/10

Pleasant

08 Oct 2024

Hayley

The staff were very friendly and the history of the building was what drew us to stay at this B&B. It is also in a very good location with the Mercato Centrale and duomo close by. The wifi was not great in our room- not allowing us to connect at all and unable to find someone to help us after hours. It can be a bit noisy at night with the nightlife of Florence and I could hear also the guests next door using the toilette while laying in bed.
I would keep it mind that the building is on the 4th floor with no elevator, but the staff are very helpful with carrying your bags if required.

Leisure Partner

8/10

Excellent

20 Sep 2024

Garry

Property was ok, we thought we had booked a place with a lift but unfortunately there wasn’t and there we’re about 5 flights of stairs.

Friends_and_family Family

10/10

Exceptional

03 Sep 2024

Philip

I loved the rooftop deck. It was amazing. It gave us a beautiful and unique view of the city.

Leisure Family

8/10

Excellent

08 Aug 2024

Antonio

good

Family

10/10

Exceptional

14 Jul 2024

Anthony

Excellent location, friendly staff, within walking distance of most historical sites, great restaurants nearby. Staff kindly left us a bottle of champagne for our 40th wedding anniversary. Downside was no lift at property, our room was on top floor and it was a bit of a climb after a long day out and about.

Leisure Partner

8/10

Excellent

16 Jun 2024

Ami David

Good room with excellent service. Breakfast was OK. There are 3 flights of stairs with 69 steps that are not easy to climb. We had help with the luggage.

Partner

8/10

Excellent

07 Apr 2024

Faith

Great location, despite the major infrastructure project going on out in front of the hotel (looks like sewer replacement). Hotel owners/staff were lovely and very helpful, including transporting of luggage up and down multiple flights of stairs (Yes, no \"lift\" in this hotel!). Ample breakfast, very clean, and gorgeous view of the Duomo from the rooftop terrace!

Leisure Friends

4/10

Poor

17 Mar 2024

Eileen

Despite its convenient location, my stay at the hotel was unsatisfactory overall. Situated on the third floor (which would typically be considered the fourth floor in the US), the absence of an elevator made it particularly challenging, especially when dealing with heavy luggage. Throughout our two-night stay, we encountered the inconvenience of no advertised 24/7 front desk service. Upon our arrival around 8:00 PM, the front desk attendant promptly departed after our check-in, leaving us without assistance. To our dismay, there was a shortage of essential amenities such as toilet paper and room supplies on the first night, and we struggled to locate any staff for assistance, exacerbated by the absence of a telephone in the room. Despite attempting to contact the hotel via WhatsApp using a provided barcode at the entrance, our messages went unanswered. Additionally, the water temperature in the bath was insufficiently warm, with no staff available to address the issue. Moreover, accessing our room required passing through a breakfast area, although the service from the breakfast attendant was commendable. However, I found myself wishing for a more comprehensive and attentive level of service throughout my stay.

Leisure Family

10/10

Exceptional

25 Oct 2023

Ambrogio

A wonderful setting, spacious rooms, clean, great services and conveniently located. Cannot recommend it enough

Leisure Partner

10/10

Exceptional

11 Sep 2023

April

Staff here are very friendly and welcoming. They will do everything to make your stay comfortable, just have to ask! The rooms are on the 4th floor and there are no elevators so be prepared to work those calves! Breakfast was stocked with a variety of pastries and you can get your espresso or cappuccino made to order. Rooms were clean and comfortable and it is centrally located in Florence. Most attractions (e.g., Uffizi, Academia) are just a brief 15 mins walk. Will definitely return to this B&B for our future visit!

Business_and_leisure Friends

8/10

Excellent

11 Jul 2023

Godofredo

The property had a terrace on top with a great view of the Duomo. However, the air-conditioning wasn't very good and the breakfast was pretty much the same each day.

Leisure Family

8/10

Excellent

01 Jul 2023

Lauren

Property located on 3rd floor however staff were excellent and very accommodating. Breakfast was adequate and there is a great rooftop terrace with views over the city. Would recommend!

Leisure Pet

8/10

Excellent

25 Jun 2023

sally

The hallway is a bit spooky and ugly, with it's gray and burgundy color scheme. I'd love to see it lightened up and look simpler and more Pinterest worthy.
Staff was excellent. Linen was crispy clean and plentiful. Hardware in bathroom wasn't properly fastened on walls. Breakfast had lots of options

10/10

Exceptional

17 Jun 2023

Laura

Close to all you want to see

Our stay was great the room was very clean and the breakfast was good. The only thing was the 4 flights of stairs we had to climb but besides that the place was in a great location. It is close to the local markets and all of the sites tourist want to see when in Florence.

Friends_and_family Family

10/10

Exceptional

16 Jun 2023

David

This small hotel is in a perfect location for walking to major attractions of Florence and it is just 10-15 minutes walk from the train station. We were able to leave our bags in a locked area for most of our last day in the city. This was very convenient.

Leisure Family

8/10

Excellent

31 May 2023

Luz Elena

Good, affordable and well located hotel

Very well located, clean and convenient. Very good service

Friends_and_family Family

10/10

Exceptional

04 May 2023

Leigh Ann

Just beware there are sever stairs to access the hotel, but the rooftop view of the city is worth it! I inly wish there were amenities like tea and coffee available in the room. Other than that it was a great stay!

Leisure Family

8/10

Excellent

29 Apr 2023

Maxime

Friendly staff and very good service. They were able to serve me in Italian and in English (as I wished). I was surprised that the breakfast was not included in the price of the bed and breakfast (10€). Other than that I was extremely pleased with my stay.

Leisure Self

6/10

Pleasant

12 Apr 2023

Matheou

Adequate facilities although no Tea/Coffe making or fridge available. Very uncomfortable pillows. Water leaked from shower to floor of bedroom on 2 days. Convenient location but would not stay again.

Leisure Partner

8/10

Excellent

04 Oct 2022

Connie

Location, location!

Served our needs well. Location was excellent. Staff were very good. Showers were good and bed was comfy. Would stay again.

Partner

10/10

Exceptional

26 Aug 2022

Nicole

Quaint hotel near the train station and tourist attractions. Our room had a skylight and little kitchenette. Staff were friendly.

Leisure Family

10/10

Exceptional

03 Jul 2022

Marina

Lovely apartment, great location and good value. However you will need to be fit to climb many steps as there is no lift.

Partner

6/10

Pleasant

28 Jun 2022

Verified traveler

Only if you are strong and fit.

Tge fact that there isn't a lift and the rooms are located on the third floor of a building should be prominent in the advertising of this property. It was also difficult to find due to the obscure numbering system of the street, the external and internal bells didn't work so it took a long time to gain entrance. Luckily, a resident went out of the building so I walked up 6 flights of the stairs to find the entrance door looked, rang the bell and only managd to get a response by telephoning the listed number. The man on reception helped with getting the suitcases up the stairs and back down on departure as we were touring Italy for 3 weeks. The room, air conditioning, rooftop balcony, breakfast and staff helpfulness was good. The evenings were noisy until about 2 a.m. as Room 4 faces onto the street, viale Guelfa. If you are not fit or in good health this may not be the place for you. A lift and ground floor reception would have given a higher score.

Partner

10/10

Exceptional

18 May 2022

TOBI

This was a great place to stay. Clean and comfortable. The staff are so friendly and helpful. It's in a nice area, minutes from the market, great coffee and bakery shops and restaurants and walking distance to the train. There is no elevator, so be prepared to walk up the stairs a few flights. Percy is awesome and will help you with your bags. We loved staying here and would stay here again.

Leisure Family

10/10

Exceptional

26 Oct 2019

Tomato

The staff are perfectly nice in showing us city spots while checkin.
Breakfast variety is okay but optimal. The staff greet us every morning in breakfast area and serve with coffee! It is more warm than hotel can serve.
Shampoo, air con, TV are good! I cant imagine such a nice hotel at low price. I will rate it highest Performance-to-cost ratio!
Most important is - tax fee via credit card finally succeed here. Luck.

Friends_and_family Family

8/10

Excellent

29 Sep 2019

Verified traveler

No elevator lots of stairs

Partner

10/10

Exceptional

23 Sep 2019

Verified traveler

Lovely B&B which was within walking distance to all main attractions. Lovely, clean comfortable room. Friendly, helpful staff who were always willing to help. No kettle in our room but we were given one when we asked which was a surprise.
Lovely breakfast which was so peaceful and relaxing and plenty to choose from. Wonderful rooftop terrace with amazing views of Florence. Sad to leave

Leisure Friends

8/10

Excellent

25 Jun 2019

Verified traveler

Very kind staff, room was spotless and well set up, mine included a kitchenette which was handy.

Leisure Self

8/10

Excellent

14 Jun 2019

Verified traveler

Ajune stay

Staff very good and friendly. Only issue was air conditioner not good

Family

10/10

Exceptional

05 Apr 2019

Kimberly

Comfy and yummy

We had a really pleasant stay at Locanda dei Guelfi. The room was comfortable and the breakfast was amazing. You can tell they put a lot of care and effort into providing a clean and comfortable stay. It is on the top floor, which may be tough for some, but the reward comes with the view from the roof top terrace. We really enjoyed that space as a quiet reprieve before we hit the town. It is conveniently located just a short walk to all thing Florence. Great place to stay if all you need is a resting place and a yummy breakfast.

Family

6/10

Pleasant

17 Nov 2018

tina

The stairs were too much of a climb with luggage.

Partner

10/10

Exceptional

01 Oct 2018

jodie

Beautiful hotel

Amazing one night stay at this hotel, the location was perfect, it was a 15 min walk to everywhere in the city, including the train station. The rooms were beautiful and really comfortable. The roof terrace, accessible to anyone staying at the hotel was beautiful, one of the highest buildings meaning you could see over the rooftop for miles.

Partner

10/10

Exceptional

27 Jul 2018

Vilma

Nice,cozy and clean hotel. The staff very nice too, the view on the terrace so beautiful.
Great location close to everywhere.

6/10

Pleasant

26 Jun 2018

Debbie

A lot of stair but, great view!

It’s in a good location. You must climb a lot of stairs to get to your room (third floor) and the innkeeper doesn’t speak good English, so it was hard to communicate. The view of the Doumo from the upper floor was beautiful.

Friends

8/10

Excellent

16 Jun 2018

Verified traveler

Comfortable b&b in the heart of Florence.

We arrived at around 1am due to flight delays. Nevertheless Percy was expecting us and Quickly showed us to our room and left formalities to the morning.Our room was in the roof space so had vaulted ceilings and was spacious with a kitchenette and separate bathroom with modern amenities.Breakfast was adequate and served in a small dining room with terrace views of the Duomo,although you’re surrounded by a variety of cafes & restaurants if preferable.overall a well situated ,pleasant & comfortable guest house. Percy was always helpful and arranged taxis when required.only downside is that the hotel os situated on the third floor with no lift, so six flights of stairs to climb and descend! However, the staff are happy to carry bags up or down for you.

8/10

Excellent

19 May 2018

Sergiy

Good

Great location, close to everything. Good view from roof terrace. One negative point that it doesn't have elevator. Can be hard to go upstairs after walking whole day in Florence.

Partner

10/10

Exceptional

30 Apr 2018

Robin

Florence apt

Close to historical center. Great breakfast buffet. Well maintained. A little older but quaint

Family

10/10

Exceptional

28 Apr 2018

Verified traveler

Excellent host and great accommodation

Stayed with my family for several nights as we used Florence as a hub for our trip. We had three big luggage (24\" - 26\") and the property does not have a lift. But!.....the service and supports we received from the hosts (Percy/Henry/Enrico) were unbeatable and in fact this was one of our best experiences in the entire 18-day trip. I must thank Percy once again for all the supports he gave (booking of the tickets for Uffizi & Accadamia, missing cash refund from the gasoline station, luggage handling, etc). The room no.3 that we stayed was large, clean and perfect, the stunning view of the Firenze duomo from the dining room balcony on 3rd floor and the roof terrace is unforgettable, and the breakfast was great too.

Family

10/10

Exceptional

21 Apr 2018

Verified traveler

This place has a lot of history, the staff was friendly and very heelpful. Breakfast was great and Persi @ front desk was wonderful. The rooms were clean and very quiet, everything was close within walking distance. We were a family of 4 and we had the best time. The terrace was a beautiful spot were you can see rooftops and enjoy a quiet time with history.

8/10

Excellent

09 Apr 2018

Naomi

Nice hotel in a good location, and the terrace was great. Everything was good except that the room was stuffy, we needed to open the window every time we got back.

Partner

10/10

Exceptional

09 Apr 2018

Verified traveler

The owners of the hotel were extremely accommodating. My husband and I were early, like 9 a.m. early for check in and they had our room cleaned within an hour. The breakfast was expansive and much appreciated. The location is perfect for the train station and all of the local sites. You must go up on the terrace for a gorgeous night time view. Great hotel.

Partner

10/10

Exceptional

05 Mar 2018

Verified traveler

Wonderful stay!

The service from the whole staff was amazing, and breakfast was delicious! The heater was more than sufficient for the freezing weather, and the shower had great pressure and plenty of hot water. The rooftop deck had a great view of the city.

Family

6/10

Pleasant

10 Dec 2017

A

Our room was not that good

Our room was not really decent, however all other rooms seemed to be much better. Hotel staff are beyond exceptional, very friendly and helpful.
Hotel is in a central location, but I will not be happy if my wife went out alone in this area after 8 PM.

8/10

Excellent

10 Dec 2017

Todd

Awesome location

Was a little noisy but fantastic!!!

Partner

10/10

Exceptional

20 Oct 2017

Verified traveler

Great location, lovely staff

Great location and very friendly and helpful staff. Clean and comfortable room. The views from the little terrace are great (although the terrace is much smaller than it looked in the photos). Would stay again.

10/10

Exceptional

10 Oct 2017

Jerry

Nice hotel, amazing rooftop terrace

This small hotel is great. Persi from the hotel Staff is amazing at making your stay pleasant.
The hotel is very close to Santa Maria Novella Station (7 minutes walking) and its 10-20 minutes from main city museums and attractions.
Firenze is a lovely city and the hotel has great food options nearby. It has a amazing Little rooftop terrace with an amazing view of the Duomo.
Thanks for a lovely time.

8/10

Excellent

18 Sep 2017

Alexander

Great B&B with friendly staff and great breakfast

Great location and extremely friendly staff. The breakfast is also excellent! The host made us top notch coffee every morning and had plenty of other continental breakfast options. The only issue we had was that there was a smell coming from our sink pipes; we mentioned it to the host on our second day and he did his best to address it as soon as we mentioned it. The hotel has some incredible views from the roof terrace and from the breakfast area. The hosts are very friendly, the rooms are clean and the location is in a very nice neighborhood which is close to the center and has a lot of restaurants nearby.

Partner

8/10

Excellent

14 Sep 2017

Pat

Great place to stay to explore Florence

Great location, easy walk from train station, good size bedroom & lovely big bathroom. Breakfast adequate, would have liked real muesli & more fruit options. The 3 flights of stairs tough with suitcases but staff happy to assist. Would stay here again.

Partner

4/10

Poor

12 Sep 2017

Joan

Keep looking Ok for a quick overnight

There are no elevators the air filter for the air conditioner had not been changed in a very long time

Family

10/10

Exceptional

10 Jun 2017

Kim

Stay was great! Owner was very helpful. There is a beautiful rooftop terrace with gorgeous views. Rooms were beautiful and breakfast was delicious.

Family

10/10

Exceptional

03 May 2017

Verified traveler

A gem in the heart of Florence

This hotel is perfectly located for seeing Florence. Very comfortable, a wonderful breakfast and an amazing rooftop balcony with a view of the city. There was a slight issue with the plumbing (a strange smell) and the power (easily went out), but it's an extremely old building so should be expected. We will book again for our next visit to Florence.

Partner

8/10

Excellent

16 Apr 2017

Shachar

A nice, clean, good location hotel

The 4 of us (2 adults, a 4.5 years young child and an infant) stayed here for 2 nights.
The location is great, crossing Via Nazionale, which is sort of a main street, full of restaurants, supermarkets and shops.
Just a 2 minutes walk from San Lorenzo, the central market and a 5 minutes walk from the duomo.

The hotel itself is nice and tidy, the staff is welcoming and friendly. There's a nice continental breakfast.
Only problem is the lack of elevator, which made me work hard on the first and last days of our stay.
The stroller we came with was left regularly on the ground floor (Entrance door to the building is always closed).

Family

10/10

Exceptional

01 Nov 2016

Stephen

Great staff!

Partner

8/10

Excellent

20 May 2016

Colin

Location and Views

No lift to the third floor would be a bit tricky for some but once there a very comfortable stay. Within minutes of the central market and Duomo and within easy walking distance of other attractions in Florence. The surrounding neighbourhood was great for eateries and supermarkets too.

Partner

10/10

Exceptional

28 Mar 2016

Michael G Milo

Perfect for Venice

Very short walk from the train station. Lovely rooms...nice view from the rooftop...beds were excellent and the continental breakfast provided by the staff was more than adequate to start off the day. Would return again if the occasion brings us to Florence once again.

Family

10/10

Exceptional

18 Mar 2016

Jamie

A Great Base To Explore Beautiful Florence From

This is a gem of a hotel in a great location and is available at a very reasonable price. The rooms are clean and comfortable and we got a good nights sleep overall (woken a couple of times by a bit of street noise, but it's nothing much and we were soon off to sleep again).

The breakfast was great and the hotel staff were lovely, friendly and helpful.

This is not a hotel to choose if you don't like stairs, as it's 59 steps to the hotel level and there's no lift. You also need to be prepared to accept a few quirks that come from staying in an old historic building.

The water pressure in the bathroom for the shower and toilet was at times quite weak, although we always got a nice hot shower.

The view of the Duomo from the breakfast room is great, and from the roof top balcony it is spectacular.

Tea and coffee making facilities in the room would have been a nice addition.

Overall this is a lovely little hotel to use as a base to explore beautiful Florence and is highly recommended!

Partner

10/10

Exceptional

07 Feb 2016

Lee

A week discovering Tuscany

This hotel is a great little find. It is in a good location as not to far from the train station and also the city main square is a 10min walk away. You need to paid attention to the warning about access been via stairs to the 3rd floor. This was no problem for us as we fit enough to climb them. The couple that own the hotel are very friendly and helpful. They provide for any requests you make of them. Looking for a good quality hotel but a decent budget price this is the place to stay. Florence is a wonderful city to explore both sides of the river. Plus transport links are good to other Tuscany cities for affordable prices.

Partner

6/10

Pleasant

17 Dec 2015

Michael

Excellent location for sightseeing and transportation. Outstanding staff. The room was clean, but lacked windows so it seemed a bit claustrophobic. Many stairs which would be a challenge for those with limited mobility.

Partner

8/10

Excellent

07 Oct 2015

Verified traveler

This hotel has a great view at the roof garden. But the room has some strange smell.

Partner

10/10

Exceptional

20 Sep 2015

Verified traveler

Definitely worth coming back!

I stayed for 4 nights, price was reasonable and the breakfast was great (especially the croissants, not too buttery). The only upside is that there's no lift so u will have to carry your luggage all way up to the third floor. But the housekeeper is very kind to help us out so there's isn't too much work. Room was tidy and spacious so it was all good.

Family

8/10

Excellent

10 Sep 2015

e.g.Sally

The Hotel is centrally located.

The hotel is very clean and the staff very friendly and helpful. Unfortunately no elevator (good for exercise in climbing stairs) but Mr. Percy did carry up our luggage (and down. We can recommend it to anybody who does not need a 4 Star hotel but wants it to be clean and has polite and friendly staff.

10/10

Exceptional

24 Aug 2015

Sherry

Great place for families with teens

Family of 4 including 2 teenagers and fit fine. Not a large room but adequate. Up a few flights of stairs so must be able to handle that. Staff/owners are very kind and helpful. Location is wonderful and the rooftop terrace has fabulous views of the Duomo and much of the city. We will definitely stay here when we return (since we rubbed the boar's nose, we are assured to be back!)

Family

8/10

Excellent

02 Dec 2014

Verified traveler

great location

Good, clean hotel, two blocks from the main market. Staff only part time, which seems a trend in Italy.

Partner

8/10

Excellent

04 May 2014

Roxanne

Nice hotel with good location

The hotel owner very friendly and helpful.. The hotel is walking distance to major train station and shopping area..

8/10

Excellent

19 Nov 2013

Lisa

great value B&B

We stayed for 9 nights in October 2013. I want to point out that this B&B is on the 4th floor (American 4th floor) of an apartment building, and it's a walk-up; no lift. If you have a tough time with stairs, this is not the place for you. The manager helped us with our luggage and was very nice. Every room is different, different size and furnishings; don't expect exactly what you see on the website. There is no lounge or living room area to hang out in. The place is immaculately clean, the breakfast room has a nice view over the rooftops to the Duomo. Breakfast is simple but sufficient (no hot cooked-to-order food). There is no tea or snacks available after breakfast hours (it would be nice to be able to make tea later). There is a laundromat around the corner. It's a short walk to the Santa Maria Novella Train Station, and about a 20 minute walk to the Piazza della Signoria, but it's not in the thick of the touristy area.

10/10

Exceptional

26 Aug 2013

Verified traveler

A quiet place with great hosts

We had a fabulous stay at this site thanks to great hosts, Percy, and his wife. Rooms are comfortable and located within walking distance from the train station and 2 blocks to the market. Breakfast is included and they made the best cappuccino I tasted in Italy. Our hosts were very accomodating and promptly helped us with any request we had. I would highly recommend this hotel though it may have a few limitations for some. Rooms are located on the 3rd floor and because it is a heritage building there is no elevator. When you arrive, Percy is quick to meet you at the door and haul your luggage up and down. Our bathroom was large and clean, however, we did share with 1 other guest room which wasn't a problem for us. Overall a nice place to stay and a great view of the city from the rooftop patio.

Family

2/10

Poor

14 Oct 2010

Jim

step climbing in Florence

You enter the building through a hard to find door and are faced with 66 steps (and no elevator) to the \"lobby.\" The stairwell is filthy, stained, and with peeling paint. The \"lobby\" is actually just a desk and enough room to move in and out of the entry door. The room, actually, was OK; nothing special, but OK. There is an advertised rooftop terrace, but you need to climb a winding staircase another 16 steps or so to get there. I am 6', 180 lbs; if I were any bigger I would not have fit in the stairway! The breakfast (included) was rather meager, but fresh and certainly adequate.
If you are not in shape, don't consider this place. Hauling 2 suitcases up 66 steps is no picnic. There was no help available coming or going. I would not go back at any price.

Partner

8/10

Excellent

04 Jun 2026

Solveig Skalleberg

Rent rom og hyggelig personale. God frokost.
Mange trapper uten heis. Sentralt beliggenhet midt i Firenze. kort vei til det meste; restauranter, markedet og kjente bygninger.
Takterassen hadde god utsikt utover byen, men var skitten og lite innbydende.

Partner