Locanda Della Musica

Italy , Florence
Florence, Via Faenza 85, 50123 Florence, Ital
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20 reviews shown

6/10

Pleasant

29 May 2018

Verified traveler

Great location!

It’s hard to climb up three floors with luggage! Bathroom is separated from the room. Taxi driver charged us €5 for the phone call made by the hotel for us. What is the under tabled deal there?

Family

4/10

Poor

02 Oct 2017

Linda

The hotel was very old and in poor condition.

The hotel was in poor condition. Very old and not very clean. There was no lift and a very long 2 flights of stairs. Breakfast was across the street at another hotel. One day they ran out of food before we had breakfast. The location was not bad. The front desk was not very helpful. We would not stay at this hotel again.

Family

6/10

Pleasant

22 Sep 2017

Kathy

No lift

The staff weren't very helpful . had to walk up 2 narrow flights of stairs.

Partner

6/10

Pleasant

17 Sep 2017

Verified traveler

Forget the Music

This hotel now has a new name and address so was difficult to find. Convenient location but a tired property.

Family

10/10

Exceptional

27 Jul 2017

Verified traveler

Family trip in Florence

Welcoming staff. Since the room wasn't ready yet because we arrived before check-in, it was nice to be able to leave our luggage in a locked room. Everything was clean and the breakfast was great with lots of options. The location was amazing; calm street but near everything by foot

4/10

Poor

20 Jun 2017

Jessica

Too many wrongs to have any rights....

Let me start by saying, the hotel communication is ZERO. I left my sunglasses on the bed on checkout, prescription ones, contacted within 2 hours of realising this, ZERO reply. So if you lose your property then its tough luck, its theirs for the keeping.
Check in was slow. We were 30 minutes early to check in, so the wait was fine. Being kept waiting an hour when we were told 30 minutes wasn't exactly pleasant but we ignored that.
The room itself was clean. Mini bar, safe, air con all fine. This is where problems started.
The safe is fine, unless you actually want to protect your belongings, because the default pin of 1234 works regardless of the pin you set yourself. So anyone can still get into it.
The bathroom is private but next to room 2, which was fine until we realised that the room and building has zero safety.
Every key opens all of the doors. The door to room 1 also opened room 2, as well as the bathroom and room 3. So rooms 2&3 can access your room when ever they would like too if they realise this. The key did get changed when we raised these alarms with the owner, but we can't guarantee that rooms 2&3 had their keys changed, so we slept with things against our door to keep us safe.
And the front door to the hotel can be pushed open with a little bit of force...no need for a key there!
Breakfast has a decent amount to hand. However the coffee tasted off, the milk tasted sour, on both days.
Don't waste your time or money...

Partner

4/10

Poor

05 Jun 2017

Verified traveler

Locanda della Musica

This is one of a group on the same block, only identified by a tiny plaque on a locked door. It is accessed via the Hotel Azzi opposite, but only guess work found that out! The rooms and facilities bore very little relationship to that advertised on your website. Does anyone from Expedia actually go and check these hotels before accepting them?

8/10

Excellent

04 Jun 2017

Verified traveler

Lost in Florence

Very difficult to find. Two overlapping numbering systems in same street and then this is 1 of 4 \"hotels\" serviced out of another across the road!!!

Partner

8/10

Excellent

27 May 2017

Verified traveler

Simple and close to the train station

The apartment was simple. The bathroom was outside of the room which was inconvenient but I think it was a private bathroom as the next door apartment had its own bathroom. Breakfast was simple - mostly croissants, breads and hard boiled eggs. It was served in the hotel across the street where reception was also located.

4/10

Poor

12 May 2017

Bandu

It's in City Center but a terrible place to stay

The only thing good about the hotel is its location. The room was hot and the wooden window was broken. There was no WiFi in the room. Occasionally we could get the WiFi when we tried more than 10 times near the reception.
The hotel staff never picked up the phone when called from room. Having accommodated international tourists, there was not a single TV channel that was in English. When the reception guys were asked, they said all channels are in local language.
The breakfast was sub-standard with hardly any menu items being replenished. There was just one person in the kitchen when the breakfast room was filled with tourists. Many were disappointed with the service.

4/10

Poor

25 Feb 2017

Verified traveler

Poor service and old hotel

I won't recommend or stay in this hotel again. The room is dark and old with barely amenities. Not even a toilet paper holder or towel rack.

Family

6/10

Pleasant

22 Dec 2016

sandeep

Address is incorrect on Google maps. Parking not convenient.

Partner

10/10

Exceptional

05 Nov 2016

malcolm

Great hotel, clean, best breakfast, great location

Amazing

Partner

10/10

Exceptional

29 Oct 2016

lawrence

GPS problem

very reasonable price at the location of all locations however make sure you call the hotel frist because all GPS shown the wrong address. Totally different side of street and it took us more then 15mins to figure it out the dual # of the building. It goes by \"red\" & \"blue\" of the building # GPS only shows the red # location but the hotel actually on blue #

10/10

Exceptional

02 Dec 2019

HOYEAN

만족하며 추천합니다

400년된 오래된호텔
넓은방에 넓은 화장실
저렴한 가격대비 조식이 잘나퇴요

Partner

10/10

Exceptional

30 Oct 2017

Christian

Ein echt schönes Hotel!

Wir wurden kurzerhand ins gegenüberliegende Hotel umgebucht. Gehören beide zusammen, war ein Stern mehr, mit Bad im Zimmer ... ohne Aufpreis. Einfach so! Das Zimmer war riesig, Bad und Dusche auch.

Partner

8/10

Excellent

29 Oct 2017

Jussana

Bom custo benefício. Único inconveniente é que o banheiro, apesar de exclusivo, ficava fora do quarto.

Partner

6/10

Pleasant

18 Sep 2017

Jose

Se contrató un tipo de habitación y se tenía la reserva con baño separado fuera de la habitación felizmente se me dio uno con baño dentro

Family

6/10

Pleasant

21 Jun 2017

Hiroyuki

駅近くのアパートメント

と言う感じですあ。私達は２ベッドの部屋にしたのですが浴室トイレも外でちょっと酷かった。隣の３ベッドの部屋の方が遙に良いです。フィレンツェのホテルは料金が高めですね。

Partner

8/10

Excellent

31 May 2017

Ricardo Antonio

Mi opinion

Ubicación excepcional. Atentos en la atención. La habitación recién remodelada y muy linda. No habíamos contratado cochera cuando abonamos la estadía pero pudimos utilizarla, nos pareció un poco cara pero muy cómoda. La Recepción del hotel es muy antigua y no me dio buena impresión de entrada pero todo lo demas: muy bien!

Partner