Name: Artemide Guest House
Address: Via Faenza 49, Florence, 50123, IT

10/10

Exceptional

05 Jul 2026

Anna

Really nice
Good air condition, nice shower and toilet.
Minibar / fridge.
Everything clean.
Definitely recommend.

Friends_and_family Family

2/10

Poor

04 Jul 2026

Zhenfa

If you're expecting a hotel, prepare for a surprise—this is much closer to an Airbnb experience. There is no reception, and check-in is done entirely by messaging the \"host,\" just as you would with a typical Airbnb.

Want fresh towels? That's apparently a premium feature. The initial set is complimentary, but if you'd like clean towels during your stay, be prepared to pay extra. Otherwise, enjoy reusing the same towels throughout your trip.

The room cleaning service also came with an unexpected bonus: mosquitoes. Every single day after housekeeping, we'd find lots of live mosquitoes that feed on us during our sleep. We even sent photos of several dead mosquitoes (that we smacked) to the host, but unfortunately nothing changed.

No lift? No problem—just treat it as your daily workout! Carrying luggage up three flights of stairs is apparently part of the guest experience. Great for burning calories, not so great after a long day of sightseeing on the day of check-in & out.

The staircase itself deserves a special mention. With dim lighting and a rather strange smell (first floor stores fresh produces every morning), walking back to the room at night felt less like returning to a guesthouse and more like the opening scene of a horror movie!

On the bright side, the location is decent. But between the Airbnb-style operation, paid replacement towels, recurring mosquitoes, and the three-flight luggage challenge, I'd think twice before staying here again.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Mathieu

Just Perfect!!!
All was awesome

Friends_and_family Family

4/10

Poor

16 Jun 2026

Lap Chi Robert

There was no hand soap, shampoo, or body wash provided.

Partner

10/10

Exceptional

08 Jun 2026

Phillip

Clean rooms, good amenities, close to most iconic landmarks. Didn't like the entrance to get to the apartment though.

Family_with_children

10/10

Exceptional

30 May 2026

FLOR DE LIS

Los cuartos son perfectos y muy cómodos. La ubicación es excelente, a unos minutos de la estación de tren y de la parada del tram para el aeropuerto. El staff amigable. No hay una recepción propiamente pero puedes dejar las maletas en el pasillo sin problema al hacer el check out y regresar más tarde por ellas. Altamente recomendable!

Partner

8/10

Excellent

26 May 2026

Cara

The room was clean and check in instructions were easy and communicated clearly. We never interacted with staff directly but had no need to. The bunk beds are in the small side.

Family_with_children

8/10

Excellent

14 May 2026

René

Well cleaned room and generally very nice, with helpful staff. The ladder for the bunkbed was too loose however, which the kids didn't like.

Friends_and_family Family

8/10

Excellent

12 May 2026

Lauren

Great option for Florence close to the train station. There are a few flights of stairs (which was fine for us but may be an issue for someone with mobility issues). Everything is done via access codes and no contact. The entrance/staircase is a little older but the room was spotless, with a beautiful and modern bathroom.

10/10

Exceptional

09 May 2026

Mariette

We got to the hotel much earlier than expected, but the staff were able to let us keep our luggages with the hotel. The check-in was quick and smooth. The hotel room was really clean and they had good amenities. They had a well-working air conditioning, tv, and fridge. They also gave us free water bottles inside the fridge.

The hotel was close to the train station and was very central. It was a walking distance to all the tourist spots in Florence. Overall, such a perfect stay and would definitely recommend. Would stay here again in the future if I come back to Florence!

Family

6/10

Pleasant

19 Apr 2026

Amit

Artemide guest house was well located. The room was very clean and modern. However, two major issues: the a/c didn’t work even though the room got hot. Apparently one can not put on ac till mid may. One could not open the window because the alarm would ring, and because there are lots of mosquitoes outside.
The entry to the apartment on the ground floor just stinks. The area possibly has never been cleaned. Its a pity because the apartment itself is nice and modern and clean.
Overall not a great experience.

10/10

Exceptional

15 Mar 2026

Naruo

E comodo. molto vicino alla stazione e in centro storico.

10/10

Exceptional

14 Mar 2026

Jane

Shops & train nearby

Partner

8/10

Excellent

06 Mar 2026

Gordon

Lack of an elevator was the only thing lacking from this unique B&B. That being said it is clearly advertised that there is no elevator.
It was clean & comfortable in a great location.
Not recommended if you have heavy luggage or a disability. Otherwise it was a lovely stay with clear communication.

Partner

10/10

Exceptional

23 Feb 2026

Adam

Beautiful room, very easy communication, will definitely be coming back!

10/10

Exceptional

19 Feb 2026

Veronica

Excellent place to stay

Family

10/10

Exceptional

06 Jan 2026

Melvin

Fully recommend Artemide Guesthouse. Communication with property manager was professional, clear, organized and fast.
Property is in good condition, confortable, quiet, clean and near main attractions and train station.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Christina

Everything was great!

Partner

10/10

Exceptional

16 Dec 2025

Paul

Great location, steps away from the Medici Chapel and not much further to the Duomo. Nice room in older building, clean and comfortable enough. Good communication with owners, easy instructions to get access. Many good restaurants in the area!

Leisure Partner

10/10

Exceptional

27 Nov 2025

Alan

Great location, near terminal. Large room with bunk bed for kids. Daily room clean, complementary daily bottled water.

Leisure Family_with_children

8/10

Excellent

24 Nov 2025

Alyssum

Great stay.

Leisure Family

8/10

Excellent

15 Nov 2025

Derek

AC didn’t work

10/10

Exceptional

06 Nov 2025

JAMES

Room was clean and lived up to expectations. I booked last second and host helped me expedite the process. Would def stay again in the future.
Just remember no elevator so you need to be able to handle your baggage.

Leisure Self

10/10

Exceptional

12 Oct 2025

Claudio

very well located. Walking distance from the S.M.Novela station, Basilica and other main attractions.

Room was very good too.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Kayla

The apartment is within walking distance to multiple leather markets and the food markets. It was easy to get here from the train station and just getting all around Florence.

Leisure Friends

8/10

Excellent

14 Sep 2025

lorna

Clean property, easily reachable from train station easy to access with lock box. Can message for any questions.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Guillaume

We stayed 6 nights and we really appreciated our time there. The bed and pillows were super comfortable, the sheets were extra clean, the room itself was very spacious and beautiful, the water pressure in the shower was top notch. The self-checkin instructions were perfectly clear and communication with the property owner was excellent. Location was exceptionally good. The only negative points we found was there was no elevator and we had to climb to the second floor with our 23kg luggage. Otherwise the window overlooking the Via Faenza was not very well insulated from the noise and it's a very lively corner, so we heard everything that was going on outside. The window was of very good quality, it was just not insulated between the window frame and the wall. Otherwise, here's to a very weird quirk about this room, some nights we were waking up because of a very intense clogged sewer like stench... don't know what it was but it deeply disgusted us. Other than that weird, very strong odour, we truly loved every minute we have been there.

Leisure Partner

10/10

Exceptional

20 Aug 2025

Verified traveler

We had a wonderful stay in Artemide guest house. The facilities were wonderful the place was lovely and clean and it was convenient for a quick walk to the city centre. Thank you!

Friends_and_family Friends

10/10

Exceptional

04 Aug 2025

Kamal Kumar

Very good room. Spacious bathroom. Short distance from airport. Calling cabs in the morning results in many cancellations or exorbitant pricing. It is better to hail a cab.

Leisure

10/10

Exceptional

17 Jul 2025

Alyssa

Area was so convenient, very close and walking distance to the train station. Quite modern and clean inside!

A few things to note: it is close to a bar and can be quite loud at night until about 1-2am; there is no elevator if you have accessibility needs, it is a few flights of stairs up to the guesthouse; there is no conditioner for amenities (I have dry hair lol).

Aside from those few things it was a lovely stay, the housekeeper seemed quite friendly. Would recommend and stay again!

Make sure to sign and take a peak through the guest book for little tips from other guests too :)

Leisure Friends

10/10

Exceptional

03 Jul 2025

Lorelie

Staff was very friendly. The unit was very nice and clean. Location is also convenient, just a few steps from the bus stops. A lot of food options nearby.

Leisure Family

10/10

Exceptional

28 May 2025

Andrew

Very comfortable bed and modern room with good storage. Room was very clean and quiet. There is no staff on location, so make sure to reach out to them beforehand if you want to drop-off luggage prior to check-in. Also keep in mind that there are a few flights of stairs you will have to take to reach the guesthouse. Overall a good stay and would come back again.

Leisure Partner

10/10

Exceptional

08 May 2025

Sylvie

We had a great stay. Great location. The room was very clean and bed very comfy! Would definitely go back!

Leisure Partner

10/10

Exceptional

20 Apr 2025

CARLOS

The property was super clean and host was friendly and accommodating; giving me and my family her time to suggest places to eat, and even allowed us to keep our bags in after checking out
I would definitely stay here again.

Leisure Family

8/10

Excellent

20 Apr 2025

John

Great location and spotlessly clean.

Our room was immaculate. Really spotless. Great shower and everything supplied. A good firm bed which might be too firm for some people but perfect for us. It’s a little unnerving to enter the building into a dark and rather basic entrance and then it’s four flights of stone stairs to get to the actual guesthouse. 3 key codes needed to get in so be prepared. Once in it’s very pleasant. No receptionist or anything but the cleaner was helpful in the morning. The location is great. Near everything.

Partner

8/10

Excellent

06 Apr 2025

Mary

The entry is poorly lit and grimy. When improved, this will enhance a very acceptable room.

8/10

Excellent

23 Mar 2025

GLORIA

Clean spacious room. 4 flights of stairs.

We stayed in room 3. The room was spacious and very clean. The restroom was also very clean. The shower doesn’t have anywhere to put your shampoo bottles so it was kinda difficult having to put everything on the floor when taking a shower.
Another thing I did not love was the fact that they don’t let you control the AC system. We got there on March 20ish, a very sunny day and, after traveling and climbing 4 sets of stairs, we found a very hot room, literally 29C. I was told that they have the heater on because it was winter (which it was already Spring by then) and to wait until night time for the weather to cool down. I asked if I could open the windows and that was allowed, but still kinda frustrating not being able to cool down in your own room and to depend on them to control the AC unit.

They let you store your luggage after checkout, which is always very helpful. The communication is via Whatsapp and they respond fast. Self check in is also easy to do since they provide very clear instructions. There was water, shampoo, conditioner, body wash, shower cap and hair dryer in the room.

Climbing up 4 sets of stairs was horrible. This would be one of the biggest reasons why I couldn’t go back to this hotel. Italy is a lot of walking and a lot of stairs everywhere, and I completely understand it. But climbing stairs with luggage is another level of torture.

Friends_and_family Friends

8/10

Excellent

30 Jan 2025

Julia

Artemide Guest House is more of a completely remote hotel. We didn’t see any staff besides housekeeping and you’re given all the instructions to check-in on WhatsApp the day before. You’ll pay for the city tax remotely before your stay. They have daily housekeeping, but charge you 1 Euro per towel if you change it daily. We just kept the “Please do not disturb” sign on our door for the duration of our stay since we didn’t need anything.

No elevator here so you’ll have to carry your luggage up 2 levels. Location is very close to the Firenze S.M.N. Station and about a 10-15 min. Walk to most of the popular Florence destinations so that was a plus.

We couldn’t figure out how to work the a/c & heating and the shower doesn’t have a place to put the toiletries inside which was a bit inconvenient because we’d have to open and close the door getting water everywhere near where we put our soap/shampoo.

Overall, it was okay for our stay for a few nights in Florence.

Leisure Partner

10/10

Exceptional

22 Dec 2024

Kylie

Fantastic location just down from the station in a hip area with great bars and restaurants. Comfortable beds and lovely and clean. Could do with ventilation in bathroom and air fresheners but otherwise fantastic.and restaurants

Leisure Family

6/10

Pleasant

24 Oct 2024

Steven

Not the staff’s fault, but our neighbour blasted electronic dance music from 2am to 4am. I advised the number given, but nothing was done - part of the problem in renting a hotel room without a front desk or security. The room is good and has all we needed… just unlucky the kids next door held a party on a Wednesday night.

Leisure Partner

10/10

Exceptional

04 Oct 2024

Verified traveler

Great Host

Lovely room in a great location. The host was perfect and sorted an issue we had right away with great communication. Only issue we had was that the corridor was quite noisy so we could hear other guests check out quite early one morning. I’d still recommend this place despite this.

Partner

10/10

Exceptional

23 Sep 2024

wanda

Check in process was very easy and convenient. We were able to check in early which we really appreciated. This residence was located close to the train which was very convenient, and in good walking distance to many attractions and restaurants. We stayed in room 4, and our only complaint is that the room smelled very strongly of cigarette smoke. Otherwise, would highly recommend this residence.

Partner

10/10

Exceptional

11 Sep 2024

??

The coffee tea and water were given for free which was wonderful. The place was very clean and in a great location. They let us keep our luggage after check out in the shared space as well.

10/10

Exceptional

05 Aug 2024

Jim

Would stay again. What an amazing experience

6/10

Pleasant

26 Jul 2024

Oscar

It’s really a nice place and the staff is great but they really need to fix their AC.

Business_and_leisure Family_with_children

8/10

Excellent

25 Jul 2024

Lindsay

Communication for check-in was quite difficult. I had to use the expedia app due to a lack of phone service and it was frustrating

Leisure Family

8/10

Excellent

07 Jul 2024

Melissa

Great Family Friendly Room

Was tricky to find but once we got connected with staff they were very helpful. WhatsApp is their way of communicating so be on the lookout for a message from them. Room was great for a family of four with an awesome shower.

Friends_and_family Family

4/10

Poor

06 Jul 2024

Alvin

1. Very dangerous and steep stairs. Not ideal for tourists.
2. Check-out too early compared to other hospitalities.
3. Dirty. Hair found on multiple pillows.
4. Noisy. Can hear neighbors talking.

10/10

Exceptional

02 Jul 2024

Ayse

Perfect size room for a family of 4. Bathroom is well maintaned and clean. Beds are comfy. Close to the center. Only issue was that the bunk bed stairs were not fixed and was wobbly. Our 10 year old managed with some assistance but definetely not suitable for a young child.

Leisure Family_with_children

10/10

Exceptional

26 Jun 2024

Shiela

Wry well stocked with amenities. Clean. Restaurant two doors down was excellent! NERONE. Nice pillows and bedding. High quality.

Leisure Friends