Hotel Merlini

Italy , Florence
FIRENZE, VIA FAENZA 56 Blu, 56
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75 reviews shown

4/10

Poor

04 Jun 2026

Krystyna

When we checked into our hotel, we got to our room and it was a mess. Housekeeping never touched our room. Staff was understanding when we told them and apologized multiple times, and ended up cleaning it, however, they forgot a trashcan and the towels looked dirty. They were very accommodating and were sincere, but it was a very stressful experience, given the heat, and after getting off a four hour train ride. We were offered an additional free drink at their bar for the experience. Additionally, we paid extra for breakfast per night unfortunately, the food quality was not very good. We ended up eating out for breakfast on our second night, even though we paid for the hotels.

Partner

10/10

Exceptional

14 May 2024

Kelvyn

Hotel Merlini is a beautiful and unique stay! My girlfriend and I stayed for 3 nights and loved our room, the rustic Tuscan decor and the family who run the hotel are so hospitable and friendly, we didn't want to leave! The location is so central in Florence, recommend very highly!

Leisure Partner

10/10

Exceptional

25 Oct 2023

Peter

The hotel is in a building with a hostel and other hotels. But the lift takes you to a beautifully old-fashioned hotel on the top floor without any noise from lower down. The breakfast room is particularly attractive, with paintings and a view to the Cathedral and Palazzo Vecchio. Breakfast was great too. The staff couldn't have been more helpful (we much appreciated the umbrella they lent us!)

Leisure Partner

10/10

Exceptional

03 Jun 2023

Victor

nice place

10/10

Exceptional

12 Apr 2023

James

This hotel was in a very safe location. Owners are very friendly and helpful. Room was spacious, comfortable and clean.

Friends_and_family Family

10/10

Exceptional

24 Sep 2022

Claudio

This is a beautiful old building, the top floor of which, contains the Hotel Merlini. The ground level has a bar with karaoke, but the activity dies down by 11pm or so. Even in full swing, the sounds faded away by the time I got upstairs - a benefit to the old style of construction. The room was spotless and well maintained during my stay. The hotel is not a 4 star hotel with pool, concierge, workout room, etc. but I didn't want that. I don't go to Firenze to be entertained at a resort-like compound. I want a place to sleep, wash up, and turnaround to hit the town again. The family that runs it is very friendly and always (24hrs a day) available to let you in - as your room key does not open the front door, it is manned by a family member at all times. At first, I thought that was inefficient, but I am sure it is done for security reasons.

If what you are looking for is a clean room, friendly staff, in a simple but clean and well-maintained hotel that is 5 minutes from rail and in the midst of the old section of the city, this is the place for you. I thoroughly enjoyed my stay.

Business_and_leisure Self

10/10

Exceptional

26 Oct 2019

Nelson

Hidden Gem

The outside looks old but when we saw our room it was nice. All the comforts are available. Will definitely refer this hotel to friends

Partner

10/10

Exceptional

18 Jul 2019

Michele

A great, affordable place to stay

We LOVED staying at the Merlini (3 nights). The couple who run it are extremely nice and helpful (as we checked out, they even offered my kids a brioche). It is 5-10 minutes walk from the Duomo, 5 mn from the train station. There are trattoria, fruit vendors, pasticerrias (for fresh breakfast items and sandwiches) on the street and the adjacent one. We could see the Duomo from our room. I felt totally safe leaving computers and some valuables in the room. You do need to walk up 4 flights of stairs, and the AC was not working in the room (but I didn't ask to get it fixed, it was fine without it). I'd definitely stay there again!

Family

10/10

Exceptional

30 Jun 2019

Verified traveler

The staff was very friendly and helpful during checkin/checkout. Assisted bringing luggage up and down flight of stairs.

Leisure Family

8/10

Excellent

11 Jun 2019

SUBODH

Well located small hotel, helpful owner

Overall, it was a good experience. The owner was very helpful and friendly. Absence of elevator can be a discomfort if you are carrying heavy luggage. The property is located on 3rd floor. Five minutes walk from SMN train station. One can walk to all tourist attractions from the hotel.

Family

8/10

Excellent

12 May 2019

Verified traveler

Clean and comfortable. Good location. Short walk to Duomo.

Leisure Family

10/10

Exceptional

05 May 2019

Cristiane

The hotel is located in a great location where you can do everything by walking; close to the train station and the main attractions in Florence. The owners, Rosario and Gabriella are lovely, they make sure everything is perfect for you. I love staying in there and when we come back to Florence we will stay at Hotel Merlini again!

Leisure Partner

8/10

Excellent

29 Apr 2019

Meme

The dude making me expresso in the morning. Kind of warm feeling to it.
Room was good. Looks like the shower was remodeled.

Leisure Family

8/10

Excellent

17 May 2018

Ken

We enjoyed our stay at the Merlinni- our hosts were very accommodating and each morning prepared us wonderful cappachimo!! We founf via faenze to be a wonderful source for food and gelato and very convenient for access to SMN terminni!! The biggest disadvantage is the 3 floor haul for arriving with luggage so pack lightly - our room was clean with a view of the Duomo and the breakfast room and provisions lovely!

8/10

Excellent

18 Apr 2018

Verified traveler

Staff was very nice. Nice location. Only drawback was not elevator.

10/10

Exceptional

24 Sep 2017

Marilyn

Great room, great manager, but on the 3th floor.

It was very good and the manager could not have nicer. There are 4 women in our 60s traveling and he carried all 8 of our bags in and got us situated.

Family

8/10

Excellent

23 Aug 2017

Yulia

A simple but very nice hotel

It is a great location if you travel by train. It is just 5 minutes walk from Mercado Centrale with all the best food. The hotel is on the 3d floor without an elevator. The service is really friendly and nice. The family runs the business. All three of them (Rosario, Gabriella, and Marco) are extremely friendly and helpful. Rosario prepares wonderful coffee. The breakfast room is very nice with a great view.

Family

10/10

Exceptional

15 Jul 2017

2x mature Aussi

Family run with family values. Great service.

We were welcomed with good service and facilities. Hotel Merlini was recommended by our frequent traveller friends. We were very pleased with accommodation

8/10

Excellent

02 Jul 2017

Verified traveler

Be ready to walk up 4 flights, friendly and safe.

Family

6/10

Pleasant

03 Jun 2017

Kevin

The rooms are large by European standards and the air conditioning was very effective. My one complaint would have to be the cigarette smoke the rolls out from the managers quarters every time they opened the door to allow us in. It would be better if they had a key code access.

Family

8/10

Excellent

15 Sep 2016

Alex

Great location

They actually put me in an adjoining hotel, the Hotel Faenza, which was very nice. 5 min walk to train station and Duomo. Staff very helpful and friendly. Highly recommended!

6/10

Pleasant

04 Oct 2015

Verified traveler

Should be noted the hotel has no lift. It could be noisy at night due to shared bathroom. One of the two nights i stayed there Some people banged their room door hard and walk back and forth at mid night. It was hard to sleep tight.
The owners are very friendly and they keep the door locked all the times you do feel very safe there despite close to central station. Very convenient location.

Family

10/10

Exceptional

27 Sep 2015

Stephen

Great location to explore Florence.

If it were not for the three flights of stairs up to the hotel this would be a perfect hotel to explore Florence from. However, make the climb, it's worth it. Great value for the money.

8/10

Excellent

27 Jul 2015

Verified traveler

Central location. Perfect for city sight-seeing.

Spacious room. Essential air conditioning. Large bathroom, with plenty of towels. The main downside was that it was on the third floor and there was no lift. The owner did come down and carry our luggage up though. 5 minute walk from the train station and 5 minute walk from the town centre. For a low budget hotel this had everything we needed.

6/10

Pleasant

24 Jul 2015

Verified traveler

Average Hotel in great location

This was the perfect location for our trip as we were very close to the train station and to San Lorenzo square with many shops and restaurants nearby. Florence is quite walkable so we had easy access to the rest of town as well. The room had great AC and was quite large. That said, the hotel itself is located on the 5th floor with no elevator which was quite the climb with luggage, and the entire place wreaks of cigarette smoke despite the many no smoking signs plastered about. Also, our room was not clean with hair and other remnants from the previous guest in our bathroom and shower, and stained bed sheets. Finally, the staff seemed nice but spoke no English so it was a good thing we didn't need their assistance. They also lock the front door and do not provide a key to guests so you have to ring a bell to call hotel staff to let you in. One day we were locked out and waited over 15 minutes for someone to hear the bell and let us in. It was mid-day.

Partner

8/10

Excellent

24 Jul 2015

Yvonne

Mom and daughter Trip

We had a room for 4 each had there own bed. Close to train station, shopping, banks, supermarket. Rooms had air conditioning. Street seems sketchy but was safe. Breakfast was more sweets than anything.

8/10

Excellent

18 Jul 2015

Verified traveler

This is a great budget hotel. It has everything you need for a short stay in Florence. The location is excellent, 5 min walk from the train station and within walking distance from all the must see attractions. Hotel staff were very welcoming and helpful.

Family

8/10

Excellent

14 Jul 2015

Isabel

Great place and great location!

The street is very lively, the staff was very helpful and kind. It is 2 blocks away from the mercato centrale which is the best place to eat in florence for the best price.

Partner

6/10

Pleasant

13 Jul 2015

Rachel

We had to check out early because we didn't realize we couldn't rent a car on Sunday, but the owners didn't charge us for the extra day that we had already booked (which was VERY generous)! In a great location! No lift/elevator, so the stairs gave you a workout, and people were smoking, so the hallway was pretty stinky, but the room was comfortable. Tip about the air conditioner: don't leave it on if you leave. We didn't think we would be gone very long, so we left it on and then we were gone and we had to turn it off to give it a rest-it worked well otherwise!

Family

8/10

Excellent

27 Jun 2015

salim

Great

I stayed there for 4 nights with my family. Rooms were good, nice and clean. Keep in mind, hotel is located at 3rd floor and there is no elevator.
The breakfast was really good owner of the hotel was very friendly, every morning he made a coffee for us. I would stay again

Family

8/10

Excellent

22 May 2015

world traveler

location and shopping

Great location for shopping and the train station. The hotel is a five minute walk from the train station. The location is also a few blocks away from the San Lorenzo leather market. The hotel is not fancy. There is no elevator the hotel is on the top floor. But it's clean and has nice bed linens. The staff is friendly.

6/10

Pleasant

17 May 2015

Chery Wong

Convenient. Walking distance to must visit places.

avoid big heavy luggage when checking in this hotel. This hotel is located on 3rd floor, without lift.

10/10

Exceptional

04 May 2015

Chris

Great family run B & B

Great stay. Hotel staff spoke little English, but then why should they? Great location and easy to find. Basic but good continental breakfast. Would definitely return.

8/10

Excellent

01 Apr 2015

Robert

Great Location

Everything about the hotel was great. Central location, friendly staff, large room, and good service. The only reason for 4 stars was that we could not get a good wifi connection in our room. We were at the end of the hall far from their router so we needed to go into the hallway to connect to the web. Our room have a partial view of the duomo and tower with a great city view so it was only a minor inconvenience about the internet.

8/10

Excellent

18 Jul 2014

Edna

Great Little Place

Accommodations were pleasant. Enough space for 4 with a nice size bathroom. Shower was ver small (2ft X 2 ft). Air condition. The staff was very pleasant. Breakfast was included every morning in a nice room at the hotel. We didn't spend too much time in room, but found it exactly to be what we needed. Very clean as well. Location was great, near train terminal and walking distance to main sightseeing locations. Also, some nice little restaurants around. Laundry place nearby as well if needed. Only drawback was stairs to 3rd floor, no elevator, but not that bad. Also, had a bit of a hard time finding it, but that was because we had to learn how to read the street numbers. Several other hotels within same building. each hotel covers one floor! Overall a great place that we would go to again!

Family

8/10

Excellent

11 Jul 2014

Verified traveler

Nice manager, convenient location

The location of the hotel is perfect for my purpose. Five minutes walking distance to SMN train station and five minutes walking distance to the central market. You can easily walk to the Duomo area also. The hotel is a bit old but it is well maintained and clean.Breakfast is very nice and convenient. Hotel manager is really nice and kind and helped out a lot. Thanks!

Family

8/10

Excellent

19 Jun 2014

Verified traveler

Nice family run hotel, very close to train station

Close to everything, very central. Only problem was you had to climb three floors of stairs to get to it. Staff were very friendly. Breakfast was very good. We would stay again, but not for anyone with mobility problems.

10/10

Exceptional

01 Jun 2014

B. Daley

The Real Deal

Small no frills hotel close to to train station. Owner is warm and enthusiastic. He helped us with reservations multiple times. After 5 days he was really sorry to see us go. Hotel is up 3 flights of stairs, which is consistent with rates. Breakfast includes fresh fruit and killer view of the Duoma. This was our largest room in Italy.

10/10

Exceptional

24 Apr 2014

Patty

Return After 25 Years

The Merlini had everything I needed. The owners made my early morning departure easy. They humored me when I spoke Italian. The breakfast room is a treasure. Twenty-five years ago I stayed there in my pension days. The addition of bathrooms in the room were welcome to my middle age self. The rooms were recently updated and attractive. It was wonderful to fins something affordable in one of the most beautiful cities in the world. Be prepared to drag your luggage up the stairs! I can still do it!

Family

8/10

Excellent

13 Jun 2013

Verified traveler

Fantastic location

4/10

Poor

25 Jun 2012

Verified traveler

lots of stairs if travelling alone

I was led to believe that there would be help with luggage but no response to the bell

10/10

Exceptional

14 May 2012

Jonathan

Excellent place to stay

Family run and lived-in place, always very helpful. Room spacious and comfortable. Third floor with no lift was a bit of an effort with pushchair and bags.

Family

8/10

Excellent

27 Jul 2011

P&C.& R.

The Merlini Hotel very central to all the must see

We visited Florence for 3 nights in July 2011& stayed at the Merlini. After we got over the initial shock of having to climb 88 steps to our hotel we were very happy with our accommodation This hotel is family operated.They are very friendly & helpfull.The place is exceptionally clean.Air conditioning very good.Shower area a bit tight but adequate.When asked the owner recommended excellent local restaurants,very reasonably priced.Owner speaks good english& very willing to carry luggage & down stairs.Amazing that it is only a 1star hotel. Will return there & would recommend it .

8/10

Excellent

12 Jul 2011

Shari

Great value, close to train, family owned with TLC.

If you are looking for a convenient location near the train station and basic accommodations with a great cappuccino and breakfast, then this is the place for you! The room was a good size with air conditioning and a beautiful breakfast room down the hall. Rosario, the owner was very friendly and helpful. We were only in the room to sleep, so we were happy to save on hotel cost and spend the money on my new leather purse and some great dinners (check out Pepo's for dinner and get the steak Florentine and Gusto Pizza-supposed to be the best pizza, didn't get to try because it is closed Mondays.) As a note, there is no elevator and many steps to the hotel. Rosario will help take up your luggage, but this may be a consideration for anyone with difficulty walking up stairs. We took a tour of Tuscany with Walk About Tours which included Siena, San Gimignano, Pisa and a stop for lunch at an organic farm/vineyard. It was a great way to see a lot in 12 hours, really affordable, beautiful views of Tuscan countryside like out a movie, and with a wonderful guide, Agata, and separate guide in Siena.

Partner

10/10

Exceptional

02 Jun 2011

Verified traveler

Merlini - more than a 1 star

Just got back from a lovely stay in Florence at the Merlini. Really close to the train station and only a short walk to the Duomo. Its down a quiet pedestrian street so an excellent location.
The room was clean and the B&B overall was really well kept and decorated nicely.
Everyone was really friendly and helpful to us and I would definately recommend this hotel to others.
It certainly seemed more than a 1 star to us and we were pleasantly surprised when we got there.
All the good reviews on here are true!

10/10

Exceptional

25 May 2025

Roberth

Muito bom

O Sr Rosário nós recebeu e foi muito amigável e rápido. A equipe inteira muito amigável e prestativos. A pesar de ser um prédio antigo da pra ver que as instalações foram reformadas

Partner

10/10

Exceptional

12 Nov 2024

Ruben

La mejor ubicación todo cerca. El personal maravilloso todos atentos todo el tiempo. Regresamos.

Leisure Partner

10/10

Exceptional

04 Dec 2023

Francesco

Perfetto personale gentile disponibile per qualsiasi cosa soggiorno piacevole posto strategico camera bella ristrutturata consiglio il soggiorno presso questo hotel TOP

Leisure Family

10/10

Exceptional

16 Apr 2023

Donatella

Il gestore è stato disponibilissimo info di ogni tipo e nel darci consigli su dove cenare, abbiamo potuto lasciare le valigie dal check out fino alla partenza del treno. Posizione comoda per vicinanza Stazione Smn ma anche per ristoranti, luoghi da visitare, Mercato Centrale

10/10

Exceptional

19 Sep 2022

Natalia

Ubicacion excelente. Mejor imposible, cerva de todo para ir caminando y comodo para ir y volver de la eatacion de tren.

Personal super atentos y amorosos.

Habitacion muy buen tamaño, comoda y limpieza perfecta.

Friends_and_family Family

10/10

Exceptional

01 Mar 2022

Giovanni

Due passi dalla stazione di Santa Maria Novella

8/10

Excellent

27 Oct 2019

Vincenzo

Camera pulita,personale molto gentile

Partner

10/10

Exceptional

22 Sep 2019

Claudio

Ótimo custo benefício

Ótima localização, hotel familiar, atendimento ótimo, café bom, quarto amplo, cama boa, ótimo custo benefício.

Partner

8/10

Excellent

25 Jun 2019

Verified traveler

Personal muy agradable, el detalle por el que no le doy una excelente, es el tema de la limpieza, lámparas muy sucias, y tampoco te cambian las toallas sucias, quizás es lo normal en un Hotel de pocas estrellas, no lo sé

Leisure

8/10

Excellent

29 Apr 2019

LUCIANO

Soggiorno in linea con quanto previsto, anche per l'hotel, unica pecca (ma si sapeva) il fatto di dover fare 3 piani a piedi per arrivare.

Family

10/10

Exceptional

02 Apr 2019

Matilde

Muy recomendable

El hotel está muy céntrico y el personal es muy amable. La relación calidad precio es muy buena. El desayuno muy rico, todo muy limpio, el baño nuevo recién reformado, por ponerle una pega, hay que subir escaleras, aunque están haciendo el ascensor

Friends

10/10

Exceptional

26 Mar 2019

Fiorillo

Soggiorno a Firenze

Ottima sistemazione tutto a pochi passi dalla stazione ferroviaria hotel quasi al centro di tutto a pochi passi dalle varie attrazioni servizio ottimo personale gentilissimo camera pulita bagno nuovo
Tutto perfetto consigliatissimo

Friends

8/10

Excellent

05 Nov 2018

SAM

Esperienza positiva, personale molto gentile, camera pulita. Bagni nuovi. Ci ritornerei.

10/10

Exceptional

24 Sep 2018

Verified traveler

ロケーションの良い，リーズナブルなホテル

駅や観光スポットから近く便利だった．ホテル近くに雑貨屋やレストランもあり．呼び鈴でスタッフに玄関を開けてもらう必要があるのは少し面倒くさいが，基本的にいつでも対応してくれるとの事だった．

8/10

Excellent

21 Jun 2018

Verified traveler

A 2 passi dal centro carino e confortevole

8/10

Excellent

07 Jun 2018

Lenize

Hotel bem localizado. Limpeza excelente.

Viajamos duas amigas, na casa dos 56 anos e ficamos quatro noites no Merlini. A princípio não nos agradou muito o hall do prédio mas percebemos que é o padrão em vários edifícios na cidade. O hotel fica no terceiro andar, não tem elevador, mas o anfitrião, muito gentil, subiu com as nossas malas. O quarto em que ficamos era arejado, tinha uma vista muito bonita, o banheiro todo reformado, novíssimo e camas confortáveis. A limpeza estava impecável, tanto no quarto quanto nas áreas comuns. O pessoal do hotel sempre foi muito cortês e gentil. O hotel é muito bem localizado, próximo da estação de trem e das principais atrações. Fizemos tudo a pé.

8/10

Excellent

04 Jun 2018

Verified traveler

멜리니 호텔 리뷰

주인이 친절했고 침대도 꽤 청결했어요 한가지 불편한 점은 샤워기가 없다는 점이었네요

Partner

10/10

Exceptional

14 May 2018

Martino

consigliato

Ottimo sia il trattamento che la dislocazione vicinissima al centro e alla stazione. Consiglio questo hotel soprattutto a chi non ha bagagli pesanti (non c'è ascensore). Gestione familiare, ottima colazione (abbondante) e estrema disponibilità da parte dei titolari.

Partner

10/10

Exceptional

20 Mar 2018

ZULEMA

Recomendable ampliamente.

Las instalaciones son buenas, el cuarto comodo, la limpieza impecable, el personal muy amable!! solo una observación, poner un anuncio mas grande en la fachada porque pasamos 3 veces por ahi y no vimos el anuncio ya que es muy pequeño.

10/10

Exceptional

14 Nov 2017

mirella

Bellissima esperienza

Eccellente
Tutto pulito. Il personale gentilissimi
Cordiali. Sempre pronti a soddisfare i tuoi bisogni

Family

8/10

Excellent

30 Oct 2017

Alberto

Ci torneremo di sicuro.

Hotel situato in ottima posizione, praticamente in entro. Titolari cortesi e disponibili, colazione abbondante e di qualità. Le stanze sono ben insonorizzate e pulitissime. Camere situate al terzo piano di uno stabile antico quindi senza ascensore.
Nel totale do sicuramente un voto 9 su 10.

Family

6/10

Pleasant

21 Sep 2017

Martin

Friendly staff - noisy rooms due to thin walls.

Very nice location. Pretty much run-down \"hotel\". Usually you get 3-4 stars for what I paid for 1 star. Bringe ear-plugs - it is a noisy place from people walking and talking in the ailes.

8/10

Excellent

13 Mar 2017

Giovanna

Hotel economico e centralissimo

Esperienza molto positiva, personale disponibile, non è un ambiente moderno, ma ben tenuto. Posizione davvero comoda, vicinissima alla Stazione e al centro della città. Ottimo rapporto qualità-prezzo.

Partner

10/10

Exceptional

30 Dec 2016

Rita

Hotel pulito, economico e centrale

Ottima posizione, hotel senza grandi pretese ma in posizione ottima, pulito e a prezzo molto conveniente.

Partner

6/10

Pleasant

12 Dec 2016

Marco

Hotel pulito ed economico, senza troppe pretese

Hotel a conduzione familiare, pulito, ottima posizione. L'arredamento delle stanze non è decisamente nuovo. Bisogna fare 3 piani a piedi per arrivarci, cosa che non è specificata. Visto il prezzo modico e la comoda posizione, con un po' di spirito di adattamento, si può fare.

Partner

6/10

Pleasant

02 Nov 2016

Diego

Piccolo Albergo in un palazzo storico, posizione ottima a 5 minuti dal centro città e dalla stazione ferroviaria, non adatto se siete in macchina, ma perfetto per visitare Firenze in Treno. Il personale è stato gentilissimo e il quartiere è molto bello e caratteristico anche se molto turistico.

Partner

6/10

Pleasant

03 Oct 2016

Verified traveler

房間乾淨浴室有新裝潢但櫃子桌子都很老舊每天進房前都要經過充滿煙味的走道但房間裡沒味道老闆人很親切但不是一直都有人在櫃台如要乾淨便宜可以接受每天要路過煙味沒有電梯可考慮這間

6/10

Pleasant

22 Sep 2016

Roberto

Muy buena atención

Demasiada pequeña la habitación, si ponías una maleta a lado de la cama, ya no pasabas, muy pequeñito

Partner

6/10

Pleasant

21 Sep 2016

Anja

Zentrales Hotel in Pisa

Sehr zentral gelegenes Hotel! Von dort ist man schnell in Zentrum Florenz/Dom und am Abend trifft man man auf nette Bars und Restaurants. Allerdings sollte man gut zu Fuß sein (was man so wie so für ein Stadt wie Florenz sein sollte ;) ) da man mind 81 Stufen bis in die dritte Etage steigen muss

4/10

Poor

12 Sep 2016

Gracia

El dueño muy amable. Alojamiento muy básico.

Debo destacar la atención amable y servicial del dueño. Es un alojamiento muy básico, tercero sin ascensor, necesita renovar los baños. Desayuno justo. Ruidos de grillos por la noche. Si eres mochilero...aunque tampoco es barato.

Family