Name: Porta Faenza
Address: Via Faenza, 77, Florence, 50123, IT

8/10

Excellent

31 Jul 2026

David

The staff was great here very helpful. The location couldn't have been better. The room was fine. It's just a older hotel . The breakfast was very good with a lot of choices. I would definitely recommend this place for anyone staying in Florence.

10/10

Exceptional

25 Jul 2026

Michael

Stephanie in the dining room is that most welcoming person I ever met

10/10

Exceptional

19 Jul 2026

Nancy

Really well located for walking to many of the historic and art sites. Lovely staff and outstanding breakfast. Couldn't have asked for more.

Friends

10/10

Exceptional

17 Jul 2026

Mary

The air conditioning and breakfast were amazing! Breakfast had such a huge variety and everything was delicious. I can’t say enough on how wonderful the shower was. It had great water pressure and plenty of hot water. The staff was really helpful on where to eat/shop and how to get there. The little terrace was also a bonus.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Kenneth

Porta Faenza was very comfortable and conveniently located near the Firenze S.M Novello train station. We had a large bathroom with double sinks and walk-in shower. The was a large balcony.

Breakfast was good. Only complaint was that the air conditioner was sometimes noisy overnight -- I could see where some people would not be pleased -- fortunately were are sound sleepers.

Overall, this hotel was a nice refuge in a very busy city. We would stay here again if we returned to Florence.

Partner

10/10

Exceptional

29 May 2026

Eric

Staff was very friendly. Room was clean and breakfast was great. 5 minute walk from the train

10/10

Exceptional

28 May 2026

Carol

Great location -- Near all the attractions but a block away from the crowds.
Well-maintained, comfortable, clean, friendly staff, great breakfast.

Self

10/10

Exceptional

24 May 2026

Joanne

Close to train station. Clean comfortable. Very good breakfast

Family

10/10

Exceptional

20 May 2026

Fabrice

Breakfast perfect, everything you need was there

8/10

Excellent

17 May 2026

Francis

good breakfast very clean

Partner

10/10

Exceptional

14 May 2026

Michael

Absolutely amazing stay! Amazing location (literally blocks away from the train, which makes day trips so much easier), immaculate room, wonderful staff! And the breakfast was delicious! From the eggs to all the cakes, make sure you take at least one morning to sit in their dining room and have a bite.

Thank you guys so much! We will definitely be back the next time we're in Florence!

Family

10/10

Exceptional

09 May 2026

Joseph

The property had a classic feel. There were some items and decorations around the hotel that hinted at a long legacy. Our room on the second floor had vaulted ceilings the room was compact, but exactly as described when we reserved the room. The bathroom was spacious with a nice shower and beautiful sink. The breakfast was good. The best part for us was that it was centrally located, walkable from the train station, yet quiet at night. It is two blocks from the leather market and three from the central market. The restaurants on Faenza were very good.

Partner

10/10

Exceptional

07 May 2026

Laura

I booked here last minute, and what a surprise! Absolutely wonderful stay. So convenient, safe, comfy bed, VERY clean, and an amazing breakfast every morning was the cherry on top!

Self

10/10

Exceptional

24 Apr 2026

Giselle

Great hotel! Close to train station.

Self

10/10

Exceptional

30 Mar 2026

Julie

N/A

Family_with_children

10/10

Exceptional

06 Feb 2026

Annunziata

Very friendly staff. Rooms were very pretty and clean. Our stay included breakfast which was very good and also had many options. Very close to Firenze station and walking distance to main monuments. We will definitely go back next time we are in Italy.

Leisure

10/10

Exceptional

21 Jan 2026

Raffaela

We were group of 5 girls as we walk in felt a time capsule! Sleeping on beautiful princess bed, very clean, very comfortable, breakfast had many options, delicious, and the cappuccino was to drew for. The staff and the people in the area of Florence are very lovely and they stolen my heart. <3

Leisure Family

10/10

Exceptional

07 Jan 2026

Sandy

Very clean and comfortable for a family of 5

Leisure

10/10

Exceptional

15 Dec 2025

David

Great staff, room and breakfast!!

Leisure Self

8/10

Excellent

03 Dec 2025

Arthur

The rooms were very clean.

Leisure Family

10/10

Exceptional

03 Dec 2025

Suzanne

What a fantastic little find! As a three star hotel you may think only average but this isn’t true at all, traditional Florence hotel. We stayed
In a family room which was huge separate shower and a spa bath! Room spotless. In a more residential area so restaurants affordable and authentic. 6 minute walk from Santa Lucia. Breakfast
Was great could see the ladies cooking it as we went so very fresh. It was like going to
Brekky at
Nonnas place. Easy ten minute walk to duomo dead flat so easy walking.

10/10

Exceptional

02 Dec 2025

Fabiano

Great location, great experience.

Business

10/10

Exceptional

30 Nov 2025

Elaheh

It was the best. With the lovely breakfast and cute little design

10/10

Exceptional

26 Nov 2025

Irma

They forgot to give me a free bottle of wine, but it was okay- we loved the hotel.

Leisure

8/10

Excellent

21 Nov 2025

Ning

convenient，clean

Leisure Family

8/10

Excellent

01 Nov 2025

Cristin

The room was clean (showing its age a little, but totally fine) bathroom modern and good water pressure in the shower. Great location a little out of the fray but still easy to walk to major sites. Only a 5-7 minute walk from the SMN train station. Several nice restaurants close by. There was only soap and hair/body shampoo provided, so bring some conditioner and body lotion if you need it! Breakfast was excellent. I would stay here again.

Self

8/10

Excellent

29 Oct 2025

Francoise

This is a very nice hotel very conveniently located to both train station and the historical center of Florence. The staff was very friendly. The room was beautiful. We enjoyed the breakfast.

Leisure Family

10/10

Exceptional

22 Oct 2025

Ricardo

Beautiful well kept Boutique style hotel located in a perfect spot in Florence, the staff offers great service and very friendly, our room was large and beautiful,
located 300 yards away from the Santa Maria Novella train station and a walkable distance from all the nice attractions in Florence including a 15 minutes walk to the Academia Museum, Wife and I stayed there and have a great time we will get back to this hotel soon

10/10

Exceptional

17 Oct 2025

Teresa

The hotel was so convenient, breakfast was excellent and the cleaning staff was wonderful. I would highly recommend this hotel especially if traveling solo.

Leisure Self

8/10

Excellent

14 Oct 2025

Dov

The room was very small.
Staff and location were great, really good b'fast.

Leisure Family

10/10

Exceptional

10 Oct 2025

OSWALDO

Politeness of staff. Good breakfast

Partner

8/10

Excellent

04 Oct 2025

Hans

This was a very nice hotel in an area close enough to be an easy walk to the city center. The only negative was the room size (double) was quite small without enough shelf space to fully open our carry-on sized suitecases. On the other hand, the breakfast was exceptional with the only Starebucks quality americano coffee that we had in Italy.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Janet

Vg 3 star hotel close to the main train station.

10/10

Exceptional

18 Sep 2025

Rhonda

Perfect location, wonderful service, spacious and comfortable room, and a large breakfast buffet.

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Seth

Very nice bath and jacuzzi. Big spacious room. Free breakfast and convenient location.

Leisure Family

10/10

Exceptional

12 Sep 2025

Lawrence

We had a pleasant experience right from the start. Allegra checked us in and gave us a map with insights on the most important areas to visit as we walked through Florence. The hotel is perfectly located, which was most important to us. The rooms included a good sized bathroom and shower and were comfortable and clean. If you are looking for a comfortable and clean place to stay that is in the heart of the city then this should be high on your list. We would stay here again.

Leisure Partner

8/10

Excellent

11 Sep 2025

Nicholas

Good location not far from the central area or train station. Good size room that was clean and comfortable. Lovely breakfast. Helpful staff.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Catherine

clean

Leisure

10/10

Exceptional

05 Sep 2025

Amanda

We loved the little snack the hotel would leave for guests in the lobby and that the rooms were so spacious. An excellent stay!

Leisure Friends

10/10

Exceptional

03 Sep 2025

Rebekkah

Thank you! Great stay

10/10

Exceptional

02 Sep 2025

Eli

We loved our stay here! The hotel was very clean, perfectly located in the middle of Florence, and the staff were always friendly and helpful. Breakfasts were excellent, and there are plenty of amazing restaurants just steps away. Highly recommend!

Leisure Family_with_children

10/10

Exceptional

31 Aug 2025

Juan

Good Hotel

10/10

Exceptional

29 Aug 2025

cecilia

Everything was great. The room was spacious and very clean. Nice staff. Great breakfast and the air conditioning was amazing as the weather was hot. I highly recommend.

10/10

Exceptional

28 Aug 2025

HYUNG TAEK

The room as well as the entire hotel was very beautifully decorated. The hotel is very close to the train station allowing for easy travel. A great breakfast is also included.

Leisure Family

10/10

Exceptional

26 Aug 2025

Varghese

The front desk is very friendly and helpful every time. The bathroom is newly renovated and is what you would expect. It is close to the train station and can walk to the hotel. Stores and historical places are walkable.

Leisure Family

10/10

Exceptional

24 Aug 2025

Verified traveler

Clean, well kept and great location

Large rooms, well furnished, clean and modern. Facility over all is well kept with friendly staff and a good breakfast. Location is very central, just a short walk from the central station and several main attractions.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Simone

The hotel location is excellent, close to the train station and a 8 min walk to the Duomo. The staff was super friendly. The breakfast was delicious. The double room was very spacious. The air conditioner worked very well.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Viviane

Good location, clean and excellent service.

Leisure Partner

10/10

Exceptional

20 Aug 2025

mellissa

If you are a world traveler.. disregard all of these poor reviews. These people are complaining about things that dont really matter to anyone but karen americans. I stayed in room 10, nice balcony... and the absolute coldest air conditioning ive ever seen in all of europe. The hotel was easy to find, less than 5 minutes from train station. Lots of food choices right outside the door. I would only recommend this hotel to friends from here on at.

Leisure Family

10/10

Exceptional

17 Aug 2025

Jacqueline

What a wonderful hotel! The staff were so lovely and helpful. The rooms had an Italian feel and were spotless with a hot shower and comfy bed. Breakfast was excellent with lots of choices -all fresh and well prepared. Very convenient for the trams and buses and all points of interest are walkable. We all definitely book again!

Leisure Family

10/10

Exceptional

16 Aug 2025

Kevin

Well decorated and equipped room.
Great Location

Leisure Family

10/10

Exceptional

15 Aug 2025

Saima

The property exceeded our expectations. The receptionist at he checkin was warm and helpful. We wished to have had another day. The room was spacious and clean. It is a walking distance from the touristy buildings and the main station. A lot of dining and shopping options. Loved it.

Leisure Family_with_children

10/10

Exceptional

14 Aug 2025

Thi Ngoan

Big room , clean , nice staffs , walkable to everywhere
From Airport take tram directly to main station then walk 5 munites. Love to come back

Leisure Family

10/10

Exceptional

14 Aug 2025

Hasell

The staff was amazing and accommodating.

Leisure Family

4/10

Poor

08 Aug 2025

Monica

Basic hotel, close to train station.

Room was good size and clean. Breakfast was average, but the standout problem for us was that all of staff was cold, unfriendly and generally unpleasant; especially the breakfast attendant. Will never stay here again.

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Lynn

The accommodations were excellent, staff very friendly, great location. Close to everything and very quiet street.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Manuel

The hotel is very close to the central station and all the sites are walkable. The hotel was build in the 17th century but the hotel was kept good.

Leisure Family

10/10

Exceptional

01 Aug 2025

Jill

Walkable to train staton. Easy checkin/out. Clean rooms. Close to everything.

Leisure Family

4/10

Poor

01 Aug 2025

Girlie

Walkable

Leisure Family

10/10

Exceptional

23 Jul 2025

Louis

Excellent for a family of 5

Great family room with one queen and three twin beds. Very rare find for that area

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Theresa

Great location by the train station.

Leisure Family

10/10

Exceptional

03 Jul 2025

Jan

The staff was wonderful and accommodating. Our group arrived at different times and they communicated with us, allowed for stored baggage. Breakfast choices were abundant. AC! Great location and charming! WiFi. 5 minutes to train station. Highly recommend staying here on your visit!

Leisure Family

8/10

Excellent

01 Jul 2025

Tony

Close to everything Location’s good

One of the staff made our stay much desirable she was very nice and people communicator her name is Elena or alina I’m not sure exactly. However she was very nice

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Saurabh

Conveniently located and nice property

Leisure Family

10/10

Exceptional

21 Jun 2025

Leo

clean and convenient

Leisure Family

10/10

Exceptional

19 Jun 2025

Dwayne

Staff was very friendly and helpful. The breakfast staff were also friendly and catered to our needs very well. Thank you!

Leisure Family

10/10

Exceptional

15 Jun 2025

Yuliya

Clean and nice rooms!

8/10

Excellent

14 Jun 2025

Courtney

Rather large room for a family of 4. Everyone had their own bed, which was a huge plus! Large bathroom as well. The breakfast was really nice and the cappuccino was so good! The woman working the breakfast (I didn’t catch her name) was so nice!

Leisure Family

10/10

Exceptional

11 Jun 2025

Graham

Right in the middle of everything

Perfect apart from a snoring neighbour. He/She also had numerous telephone notification beeps all night. Beautiful building, superb location and very friendly and helpful staff.

Self

10/10

Exceptional

09 Jun 2025

Salvatore

Appreciated the many local dining options. Also found the proximity to the city center and the rail station to be excellent as well.

Leisure Partner

8/10

Excellent

04 Jun 2025

Joseph

Place was perfectly located

Leisure Family

10/10

Exceptional

03 Jun 2025

Kyle

Only a brief stay but superbly clean hotel with a lot of old Italian character coupled with modern amenities. Easily more than a 3 star hotel.

Friends_and_family Family

10/10

Exceptional

27 May 2025

Linda

Liked everything. Great location. Accommodating staff. Nice room, clean, spacious, with everything you need. Balcony was a nice touch. Air conditioning worked fine, mattress is comfortably firm, linens and towels are nice. Shower was incredible, with excellent water pressure. Breakfast was good. Certainly, recommend.

Leisure

10/10

Exceptional

19 May 2025

peter

Great location and stay!

Comfy bed (hard to find in a hotel). Excellent breakfast. Quiet, relaxing stay.

Business

8/10

Excellent

18 May 2025

Arnaldo

Location, location and great service and breakfasts,

Leisure Partner

8/10

Excellent

12 May 2025

Prudvi Raj

Overall a decent stay.
FYI, the ACs for the rooms are controlled by front desk. Had to request them to lower the temperature as we were sweating in the room. It wasnt done on the 1st day.

Leisure Family_with_children

10/10

Exceptional

01 May 2025

Ying

Close to train station and tour meeting point, and close most sign see points.

10/10

Exceptional

28 Apr 2025

Maria

Couldn’t ask for more.

Lovely receptionists, spectacular rooms. Only stayed one night, but very convenient location. Cheapest parking rate I found in Florence.

Self

10/10

Exceptional

23 Apr 2025

Paul

Fantastic location for us (relatively quiet street, walk to train or center city without being amid the chaos of Duomo area)

Leisure Family

10/10

Exceptional

14 Apr 2025

Nancy

Love this hotel. Very clean.

Partner

10/10

Exceptional

13 Apr 2025

Newman

The room is very clean with 18th century decor. The breakfast buffet is only $8 Euro and it is a steal.

Leisure Family

10/10

Exceptional

12 Apr 2025

maurizio

Very nice and convenient. Brand new bathroom.

10/10

Exceptional

31 Mar 2025

Mark

Great guest service

My rating is not for my stay but for how they had an issue with my room. Before I arrived there was a plumbing issue in my room. When I arrived they had already found me an alternate place to stay, took care of my transfer, and made it the easiest check in possible - I am always impressed when a hotel responds professionally and quickly to an issue before the guest could even complain - well done

Self

10/10

Exceptional

26 Mar 2025

BHAVANI

Proximity to restaurants, piazza del duomo and railway station

Leisure

10/10

Exceptional

25 Mar 2025

Verified traveler

Quiet hotel while steps to all attractions. Friendly front desk. Great breakfast and tasteful decorations. Highly recommend!

Friends_and_family Family

10/10

Exceptional

24 Mar 2025

Douglas

This was the best hotel we stayed at really wonderful. Everyone was very helpful and nice. WOW the breakfast is out of this world at this hotel. I would love to stay here again clearly wonderful 10 .

Leisure Family_with_children

10/10

Exceptional

19 Mar 2025

Suzanne

Cosy place convenient to everything

Super location near train station, the market and the Duomo. Quiet end of street with great vibes. Safe. Comfortable bed with updated shower room. Lovely reception area with water and little treats for guests. A nice touch. Also mini bar very reasonable. Friendly staff.

Partner

10/10

Exceptional

15 Mar 2025

Eric

Great location (walking distance from Train station and from Academia and other historic places.

Leisure Family

6/10

Pleasant

14 Mar 2025

Steven

The room was fabulous for a family of five and the area was super close to everything. The stence of Sewer in the elevator and room was completely horrific and was a real health concern. I would not reccomend this hotel for that reason. We literally had to cover our noses, open the window and used room spray all night long.

Leisure Family

10/10

Exceptional

28 Feb 2025

Sacha

Great stay! Staff was friendly and nice updated room. I would highly recommend.

Business_and_leisure Partner

10/10

Exceptional

21 Jan 2025

caitlin

This hotel is my go to place in Florence! They're always kind, they are always helpful and it's a very safe and secure place. As a solo traveler that is always really important to me and they have never let me down.

10/10

Exceptional

09 Jan 2025

Nicholas

Great stay - safe, near the train station

Such an easy experience from the train station to dropping our bags to exploring the city. Quiet street but easy to get to the action of the city. Front desk was super nice and helpful. Wish we stayed one more night. Next time we return we will stay again.

Friends_and_family Family

10/10

Exceptional

02 Jan 2025

Lily

The rooms are spacious and inviting. Staff was professional and friendly. Bathrooms were modern and clean. The hotel staff provided complimentary wine at check-in. Breakfast was a plus and included bacon and eggs. The breakfast staff servicing the breakfast was attentive and kept items well-stocked.

Leisure Family

10/10

Exceptional

29 Dec 2024

Verified traveler

Great location and service

Amazing historic property with small but functional and clean rooms. Helpful staff. Quiet location with excellent proximity to great restaurants and the main railway station. We left too early to sample breakfast but it was offered. Would stay again.

Friends_and_family Family

10/10

Exceptional

29 Dec 2024

Kari

This hotel is walkable from the train station which was nice. Also, has lots of restaurants and stores near by. The staff were delightful and we even stored our luggage for free. Communication was great with staff before and during our stay.

Leisure Family

10/10

Exceptional

05 Dec 2024

Lana

The room was beautiful and the bathroom was beautiful.

Leisure Family

8/10

Excellent

29 Nov 2024

Charles

Overall, a really good stay--except for the noise every morning starting around 5am. It might have been the cleaning crew coming on shift. I'm a light sleeper, so it was pretty annoying. The beds were excellent, bathroom was great. Breakfast was very good. The noise was the only issue.

Leisure Partner

6/10

Pleasant

15 Nov 2024

Tamara

My heat did not work and I was freezing the whole time. I did report this to front desk and they said they would send some one after 8:30pm last night but no one came. I got a bad cold from the cold air. My room did not look like picture I requested. I did not get any upgrade. Breakfast was just average. Same every day. Would have preferred some change.

Leisure Self

10/10

Exceptional

12 Nov 2024

Nelson

Convenient, clean, good location, staff friendly. Room was clean and spacious. Would stay there again.

Leisure Family

10/10

Exceptional

02 Nov 2024

Julie

Great location within easy walking distance of the train and to city center. Nice, spacious room and breakfast.