Name: Hotel Cantoria
Address: Via Nazionale 35, Florencia, IT

8/10

Excellent

26 Jul 2026

Keer

Cozy place. Staff is very helpful and will help you immediately in any situations. Bathroom was a bit off putting with the shower and all. Overall pretty good, recommend.

10/10

Exceptional

20 Jul 2026

Sayed hamed

I had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff were friendly, welcoming, and always happy to help. The location was convenient and made it easy to explore the city. The breakfast was enjoyable, and the overall service was excellent. I would definitely stay here again and highly recommend this hotel to anyone visiting the area.

Partner

8/10

Excellent

15 Jul 2026

HARUNA

It was great! All the staff were very helpful and wonderful.
I arrived early, but they let me check in before the scheduled time, which I really appreciated.
The room was clean! Plus, they had disposable, hygienic slippers!!!!!
They were perfect for tired feet after sightseeing.
Oh, and be aware that the hairdryer stops after a short time, so you have to wait a while before you can dry your hair again!

Self

10/10

Exceptional

10 Jun 2026

Benjamin

The rooms were clean and comfortable, and rooftop patio was huge bonus. Breakfast was very nice as well. I feel badly for forgetting her name, but the bartender on the patio was great. We appreciated the mini fridge in the rooms as well. Overall, our stay was a good value with a convenient location, I would stay again.

Friends_and_family Friends

10/10

Exceptional

02 Jun 2026

mats

central and convenient hotel.
helpful staff that answers mail asap.
That helped us to find the tram into the city.
Unheard of in Sweden

Partner

10/10

Exceptional

29 May 2026

Sarah

This hotel was perfect for our 3 days in Florence. Great AC, very comfortable bed, great breakfast to help us get an early start to our days, and a beautiful rooftop bar for the ideal post-adventure nightcap. We will absolutely be back and recommending Hotel Cantoria to friends and family.

Partner

10/10

Exceptional

28 May 2026

Wayne

This was a great place to stay, it was in a great location. Also, the staff was very helpful, they greated us with a map of the city and gave us an idea of how far each attraction was.

Partner

10/10

Exceptional

27 May 2026

Magnus

Wonderful hotel at an perfect location to explore the city.
The breakfast was simple but very good.
The roof terrace with bar was a lovely place to wind down.

Friends_and_family Family

8/10

Excellent

17 May 2026

margarida

Bem próxima da estação de trem Santa Maria Novella, de bons restaurantes, do Mercado, de loja e a poucos minutos da Catedral de Santa Maria Fiori

Partner

10/10

Exceptional

16 May 2026

Rosanna

Hotel is very clean and comfortable. I felt it was a good value for the price. They had a nice little breakfast buffet in the morning. The Staff was very helpful and gave us a map with suggestions for local attractions. It is walking distance to the train station as well. The only downside for me is that it is on a very busy street.

Partner

10/10

Exceptional

10 May 2026

Jessica R

Booked as a group prior to a wedding. Was perfect location. Comfortable beds and rooms. Views can’t be beat and breakfast was perfect way to start the day in Florence.

Friends

8/10

Excellent

07 May 2026

Renato

Hotel muito bom .. limpo , confortável, ótimo café da manhã, staff rápido no check in , próximo aos principais pontos turísticos e estação de metrô!! Por isso motivo a região não é das mais bonitas,limpa de firenze, mais não desabona os requisitos do hote e qualidade!!

Friends_and_family Family

10/10

Exceptional

06 May 2026

Xiaoxia

The room is clean, the staff is friendly and the breakfast is good. nice location, only 5 minutes' walk to the train station. only one thing to be aware of is check the hotel name in the google map instead of the address, otherwise it will guide you to the wrong place.

Self

4/10

Poor

05 May 2026

Mimi

Smelled like smoke and sewage

Friends

10/10

Exceptional

30 Apr 2026

Enni

Travelled as a female solo traveler for one night, felt very safe. Nice clean and spacious single room with en suite. Some of the reviews I had seen mentioned that their single room had no lock - mine had a standard door lock which worked fine! Friendly staff, nice breakfast. Lovely view from the rooftop for sunset

Self

10/10

Exceptional

22 Apr 2026

Yvonne

Everybody at this hotel was friendly and very helpful! Perfect location for all tourist site seeing.

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Laura Ann

Great location just minutes walk from main area. Room was modern and clean and secure. Staff were friendly and accommodating, there was something for everyone at breakfast so great selection. I would visit again with my family or friends and would recommend

Friends_and_family Family

8/10

Excellent

02 Apr 2026

Lindsay

Clean room
Close to amenities

8/10

Excellent

22 Mar 2026

Genevieve

convenient location. clean and newly renovated rooms the only issue were the noise as our room is by the street side.

10/10

Exceptional

20 Mar 2026

Calum

Convenient location only ten minutes walk to main train station and close to local attractions. Room very clean and kept tidy by the housekeeping staff every day.
Outside of hotel was a put off as it looked quite run down. The reception was on the fifth floor with the other floors being private residence and another hotel the entrance.
The hotel was comfortable and staff very friendly and the hotel areas were all up to date and very clean. I was very pleased after my initial disappointment with the main entry.

Partner

10/10

Exceptional

26 Feb 2026

Sandrine

Room spotless and very quiet
Large breakfast
Nice staff👍👍👍

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

Julia

Room clean and comfortable bed. Heating was a problem. You cannot control it from your room and it was sometimes very cold and sometimes very hot.

Partner

8/10

Excellent

19 Dec 2025

Lin

clean room, central location.

10/10

Exceptional

02 Dec 2025

Edward

Warn and friendly staff, great convenient location!

Leisure Family

10/10

Exceptional

17 Nov 2025

Marangely

This hotel is a gem! The view from the rooftop, the breakfasts, service and the area around area top. This is my second time staying there and the only suggestion that I keep having is to add a lock from the inside and a “do not disturb sign”, for more safety.

Leisure Self

10/10

Exceptional

17 Nov 2025

JUAN RAMON

Habitación muy limpia, pero pequeña. Desayuno correcto y muy amables.

Partner

8/10

Excellent

16 Nov 2025

Jeff

Great room for a solo traveler.

Self

8/10

Excellent

15 Nov 2025

Ricardo

Comfortable room and conveniently located hotel

10/10

Exceptional

10 Nov 2025

Jennifer

Room was clean and comfortable. Staff was so friendly and helpful. Great breakfast included. I felt very safe and comfortable as a single traveller!

Leisure Self

8/10

Excellent

02 Nov 2025

Justin

Room was very clean , breakfast was amazing. Rooftop terrace was also great, close to the bus station and train station easy for travelling. Only complaint was the room was very warm and no option to put the air conditioner on at this time of year.

8/10

Excellent

22 Oct 2025

frankie

Everything good bed was small for to persons and AC too noisy

Leisure Partner

10/10

Exceptional

21 Oct 2025

Zachary

Comfortable beds and great location.

10/10

Exceptional

20 Oct 2025

ruth

Lovely room and view. Friendly staff. Immaculate. Great location, 5 mins to train station, 10min stroll to the centre. Perfect stay.

Leisure Family

10/10

Exceptional

17 Oct 2025

Sandra

Nice room. Rooftop with beautiful view. Great breakfast buffet. Staff were friendly.

10/10

Exceptional

17 Oct 2025

Patricia

Location was excellent! Staff were very friendly. Breakfast was great and rooms very comfortable. Definitely will stay here again.

Leisure Family

10/10

Exceptional

15 Oct 2025

Graham

Was a nice clean hotel and nice breakfast

Leisure Family

4/10

Poor

07 Oct 2025

Marco

Booked and paid for a delux double bed and got a tiny room with a single bed. Upon letting them know they made a stupid excuse and they didn’t have any other room available and offered to give me 40euro back which they did and that went straight to the garage ppl they deal with. Never again in this place nor I would recommend it to anyone

Leisure

4/10

Poor

29 Sep 2025

Elliot

Advertised for a rooftop bar that was never open. AC didn’t work in room. Got woken up twice to room service coming into my room after asking for no room service. Had to pay cash for the city tax. Balcony door didn’t close completely.

8/10

Excellent

25 Sep 2025

Gary

Good Hotel

Room was clean. Bed was comfortable. On the last night of our stay the A/C unit started making popping noises and woke us up. Shower was tiny but overall good. Reception staff were ok. Breakfast staff were very good. Continental breakfast was excellent with many options. Location was average but security good. Front gate difficult to open and close. We unfortunately did not get a chance to enjoy the rooftop bar.

Partner

8/10

Excellent

23 Sep 2025

Robert

It’s a Bo frills hotel near the central train station. The staff is friendly, knowledgeable and helpful. We had a small room, but it was clean and the bed was comfortable

Leisure Family

10/10

Exceptional

18 Sep 2025

Oscar

Fantastic place …. Walkable to train station and some main sites. Welcome staf. Tour bus stop close by. Delicious breakfast. Rooftop was very relaxing and private. Would stay here again

Leisure Partner

8/10

Excellent

05 Sep 2025

Olivia

Great experience

Clean room, staff was very nice, rooftop was great. Only issue is the AC would make a very loud constant noise every few minutes all night. Was difficult to sleep because of this.

Location of this property was perfect. Walking distance to everything.

Partner

6/10

Pleasant

12 Aug 2025

Lauren

Good location and clean, fairly loud rooms and not the friendliest staff.

Leisure

6/10

Pleasant

30 Jun 2025

Kiranmayi

Good staff

Staff is very nice and service is great. But rooms are small, as well as bathrooms. AC wasn't very good. Some construction work was going on and noisy at times.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

elsa

The hotel is very conveniently located near the main central traffic hub which provides an excellent position for travelers to move around.

Leisure Partner

4/10

Poor

14 Jun 2025

Colby

Family vavation

While the room was nice - the AC was non existent (didn’t work) and the shower so tight you could barely fit it in. Once you did, you either turned off, change the temp by just slightly moving. Location was good and staff was friendly. But if you are going in summer - this is not the place. If you are not in fit shape - the shower is not for you.

Friends_and_family Family

10/10

Exceptional

30 May 2025

John

The roof top bar was very nice with a great view of the city

Leisure Family

8/10

Excellent

01 May 2025

Peyton

A/C didn’t work on the second night and it was too loud to keep the windows open. Shower door didn’t keep water from flooding out all over the bathroom. Wonderful view from the rooftop and location was amazing.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Mark

Perfectly placed it the city, room was very clean and bathroom was very nice, but most of all the receptionist was helpful, polite and an absolute gentleman..

Business Self

6/10

Pleasant

06 Apr 2025

Kathryn

Too expensive for what it was

The front desk people were not very present or helpful. It was a little hard to find, but the location ended up being great. The room needed a little updating. There was some rot in the bathroom where water leaked out of the shower and the ceiling needed a paint job. The views of the Duomo are all from the roof top, which isn’t accessible all the time.

Friends_and_family Friends

10/10

Exceptional

05 Apr 2025

Melisa

Excellent..would stay again

10/10

Exceptional

02 Apr 2025

Elizabeth

While this hotel is on a somewhat busy street it was very quiet which was nice! The room was clean and a perfect size for us. I felt very safe as well. I would stay here again!

Leisure Partner

10/10

Exceptional

01 Apr 2025

Sonia

Affordable and Convenient Stay in Florence

This is a hidden gem in Florence close to all the major attractions and with a lot of food options plus it was only minutes from the train station

Friends_and_family Family

8/10

Excellent

13 Mar 2025

Alejandra

Don't expect much from breakfast. Especially the coffee.. ours was very watered down. Otherwise, the place was very clean and close to the centeral market with plenty of other options to eat. Rooftop is cool for a quick view.

Leisure

8/10

Excellent

03 Mar 2025

Julann

Overall the property and staff were excellent. The only problem we had was there was a step down to our room that was not well marked and my husband fell and rolled into a wall and I almost fell. No we were not drunk. This should be addressed.
Close to train station.
Breakfast was sufficient to get us going in the morning I would stay again

Leisure Family

10/10

Exceptional

21 Feb 2025

Michael

This hotel is centrally located to everything. 6 minutes walk from train station, 10-16 minutes walking to all major attractions. Room was clean and comfortable. Breakfast was included and much more then a standard Continental breakfast. I highly recommend this property.

Leisure Partner

10/10

Exceptional

07 Jan 2025

Marcos A

The room and the bathrom were imaculate. Beds extra confortable. The breakfast is better than in most hotels, even in more expensive one. The place is not fancy but surely the best cost beneft you can find in Firenze. Location is convenient, near the station S.M. Novella. Strongly recommend.

Friends_and_family Family

8/10

Excellent

25 Oct 2024

Maria

Room off the lobby. Very noisy at night.

Leisure Family

10/10

Exceptional

23 Oct 2024

Gill

Excellent location

Great hotel in an excellent location. Don’t be put off by the entrance area as it does not reflect the hotel. Easy check in with some excellent advice re things to see, do & where to eat. Rooms compact but had everything we needed including fridge. Breakfast was more than adequate. Lovely rooftop bar area with a fabulous view. An excellent stay and would definitely recommend it.

Friends_and_family Friends

10/10

Exceptional

11 Oct 2024

Scott

Wonderful experience and stay at Hotel Cantoria. And they have a complimentary breakfast that is out of this world good! I highly recommend.

Leisure Family_with_children

8/10

Excellent

10 Oct 2024

Verified traveler

Perfect hotel expect one thing.

Employee were very kind, hotel location is good to go tourist attraction.
But one bad thing is bathroom condition.
Whenever i tried to take a shower, There was a bad smell coming from the sewer.

Partner

10/10

Exceptional

06 Oct 2024

Chadd

Wonderful experience in every way

Business_and_leisure Partner

8/10

Excellent

06 Oct 2024

Stella

Location good, very noisy, clean

Friends_and_family Friends

8/10

Excellent

02 Oct 2024

Terence

HOTEL All staff were excellent. Especially Lorenz on reception and Christina at breakfast.

Partner

10/10

Exceptional

02 Oct 2024

Giles

Highly recommended. Excellent room, clean, quiet and very comfortable and spacious. Superb shower and lavatory. Bed was immensely comfortable. I was passing through the one night but would stay again. The staff were exceptionally courteous. Breakfast was a delicious continental affair with pastries and yoghurt, cheeses and meats plus some cereals and fruit. The cappuccino was sublime.

Leisure Self

6/10

Pleasant

28 Sep 2024

Pegah

Positive points: location, terrace, breakfast, majority of the staff, negative points: the parking available means they work with a parking that is 5 mins away to offer the parking for36 per night, I didn’t shop around for parking to know if it is expensive or not, but both parking and hotel persist on getting cash for both parking cost and the city tax. On this matter, they only look for their benefits and not to work on a win win for both sides.

Leisure Family_with_children

8/10

Excellent

25 Sep 2024

Robert

This hotel was great for its location, close to train station and center of town. There were many nearby restaurants to choose from. Only issue I had was the room was too small for 2 people, if you plan on staying here pick the larger room.

Leisure Partner

8/10

Excellent

23 Sep 2024

chris

Good rooms although a little small. Staff all go one step beyond. Good breakfast. Lots of restaurants around and easy access to the main sites.

Friends_and_family Friends

8/10

Excellent

16 Sep 2024

Samuel

It was ok just ok

Friends_and_family Friends

2/10

Poor

14 Sep 2024

Evelyn

1. The bed was NOT a queen bed, but a full size bed.
2. After a full and exhaustive day of excursion, returned to our room in the evening and found it was OPEN!!! I immediately went to the Front Desk and reported to the staff on duty. He had the Audacity to say that I left it open! Instead of comforting words, he accused me of leaving it open. This was totally UNCALLED for and way out of line. I advised him that our room appeared to have been cleaned, towels changed and trashed picked up. I surmised that Housekeeping was the last to have been there since we left after breakfast. He was so unhelpful and dismissive! I then reported it to Hotels.com for proper incident report. To waste my saliva and time correcting this person was unnecessary. He wouldn’t even take the report. As I was leaving g back to my room, I overheard him say to another young staff, “the lady talks too much”. This made me more infuriated! I need to know what hotels.com concluded from this incident report. Poor customer service

Partner

10/10

Exceptional

06 Sep 2024

Patricia

Wonderful hotel

Very professional, kind and helpful staff, great location, perfect stay

Friends_and_family Friends

10/10

Exceptional

18 Aug 2024

Alfonso

I’ve been in Italy so far for a week and I absolutely loved my time in Florence. Hotel Cantoria was conveniently located a short 5 min walk from the strain station, there was a water fountain a block away, Mercato Centrale was a short 2 minute walk and best of all the hotel itself was beautiful and full of friendly staff. They had breakfast included in my reservation and it was amazing!!! I will be coming back to Cantoria very soon!

Leisure

10/10

Exceptional

28 Jul 2024

Jason

Great Hotel

Great little hotel, very clean and superb location 5 mins from train station and close to all the main areas. Rooftop bar was amazing!!

Partner

10/10

Exceptional

28 Jul 2024

A.J

Great place to stay

Great location, nice and clean,great shower, friendly helpful staff with a good breakfast. Excellent rooftop area and bar

Partner

8/10

Excellent

16 Jul 2024

Verified traveler

Good Location, Friendly Staff

Hotel has a great location with an amazing rooftop view of the city especially at night. The hotel room was on the smaller side but comfortable for a couple. The bed was a bit hard and the air conditioning took awhile to cool down the room but overall a pleasant experience and very clean. The staff were very friendly and were able to keep our luggage after checkout for us to explore Florence. Would recommend overall!

Partner

10/10

Exceptional

14 Jul 2024

Carlos

Fantastic

Valet parking was not provided as advertised.

Partner

8/10

Excellent

28 Jun 2024

Verified traveler

Great location, spacious room. Rooftop bar was amazing but I wish it was open more often.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2024

Verified traveler

Modern hotel close to train station

This charming hotel is located close to the train station, San Lorenzo market and the Galleria dell’Academia. Its entrance is located on the 5th floor of a building ( a bit hard to find though because the sign is small) and from the terrace one gets a nice panoramic view of the city. Our room was comfortable, clean, quiet and nicely furnished ( fantastic bedding !) . The Breakfast buffet offered a nice variety of sweet and savoury foods. Last but not least, the staff were super kind and helpful.

Business

10/10

Exceptional

19 Jun 2024

Salvatore

Ice hotel

Leisure

10/10

Exceptional

18 Jun 2024

William

Cute little spot

Nice little room. Friendly and helpful staff. Cute rooftop bar and breakfast space. Excellent location for seeing the city. Would be good for solo or couple travel.

Business

8/10

Excellent

17 Jun 2024

Verified traveler

My experience

Nice but tiny.

Partner

8/10

Excellent

16 Jun 2024

Patricia

The room was nicely updated, but we had a minor issue with the AC unit. We had to leave the room with the card installed for the AC to run for more than 30 minutes in order for the room to begin to feel cooler. Also, the lobby and breakfast room smelled heavily of cigarette smoke. The rooftop area was a nice bonus. We had a cocktail there and enjoyed the great views. The staff was friendly and prompt when handling any issues. Definitely not a bad place to stay if you can stand the smell of smoke, which I can’t.

Leisure Partner

8/10

Excellent

11 Jun 2024

Heather

Rooms were very clean and moderately updated. Black out curtains were a treat and ample places to put the luggage. Good sized bathroom, although the shower was small, like most Italian showers. The breakfast was very good and has lots of options. Front staff were mostly helpful although felt there was a language barrier if you didn’t speak Italian with a lot of the staff. Some staff were very helpful with tips in the city. Others felt like they couldn’t wait to stop talking to you, which could be a language/cultural barrier. Great food market a 2 minute walk which was a great introduction to the cities cuisine. The rooftop bar was by far the highlight of the place. Good drinks with an even better view. Full 360 view of the city.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2024

Bradley

The hotel offers free breakfast buffet and food was great. The location is really good and we were able to explore places by walking. Great choices of restaurants. The night staff is kinda rude when we were trying to go to the patio during our last night. Female Servers are very friendly and nice

Partner

10/10

Exceptional

22 May 2024

Shirlyn

Great location and clean

8/10

Excellent

21 May 2024

Thomas Mathew

Firenze Stop Off

Booked the hotel for the proximity to main station - a five minute walk Street was very busy with pedestrians and traffic but after a speedy and friendly check in, we had a small but spotless room overlooking the rear so there was no noise. Super clean room and bed, great air con, the breakfast wasn’t massive but all the food there was good quality and the coffee excellent The roof terrace is amazing to be away from the crowds and to see the city from above. Staff interaction very friendly with the exception of the older guy in the evening
Who manned the bar. He wasnt pleased at bringing a drink up to the roof (muttered to himself) although we’d happily have brought it up ourselves he also didn’t like the rain as he had to move the seat cushions (again lots of low muttering) but all the other staff were lovely and friendly. The only negative was the tiny shower cubicle which we both struggled with, but all in all this was a very good experience in Firenze and I’d recommend

Partner

10/10

Exceptional

16 May 2024

Verified traveler

Brilliant find

Great hotel in the heart of Florence. Roof terrace has the most spectacular views. Room was very clean and comfortable. Aircon worked well. Breakfast had a great selection which was fresh and had gluten free options

Partner

10/10

Exceptional

14 May 2024

Anna

Great location -,nice rooms - helpful and friendly staff. So glad we booked hotel Cantoria

10/10

Exceptional

25 Apr 2024

Marangely

Very convenient, walkable and near SMN, plenty of restaurants nearby. Staff is very friendly and kind, breakfast is decent and the lady who does the coffee is super kind. Easy to find. I would recommend to install locks from the inside for added safety, specifically in single rooms. I’ll be back soon, hopefully!

Leisure Self

8/10

Excellent

14 Apr 2024

Andrew

Close to train station and short walk to all of the main areas of Florence city. Good room and nice breakfast

Leisure Partner

2/10

Poor

02 Feb 2024

Verified traveler

Very Unprofessional cancel short to arrival

I did not stay. They were so unprofessional that they canceled my reservation 4 days before my travel. I had never seen it in my entire travel life. If you are a person who travels on a budget, do not book this hotel. I found a great hotel very well located. During my walk by Florence, I saw where they are. Very noisy street.

Self

10/10

Exceptional

12 Dec 2023

Tracy

Good value for money

A straightforward hotel with everything you need - good location, nice breakfast, good bed and a great renovated bathroom.

Self

10/10

Exceptional

03 Dec 2023

Izabella

Affordable, clean and quiet.

Room was clean and bed was comfortable. Staff was nice. Check out the roof top nice place to have glass of vine.

Partner

8/10

Excellent

28 Nov 2023

Aminta

We actually enjoyed our time, the service was fabulous, food you have just walking distance and that was also great.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2023

Irene

It was a wonderful stay! Location is great and easy to locate. Staff were friendly and accommodating.

Friends_and_family Friends

10/10

Exceptional

28 Oct 2023

Jayne

Friendly staff, clean rooms, good breakfast. Within walking distance from train station, academia and Duomo.

Leisure Family

4/10

Poor

04 Oct 2023

Daniel

Room was noisy,could hear people in next room and in hall.air conditioner motor was loud.
One desk person was a grumpy every time we interacted,
Other staff were great.
It was cheap and conveniently located!

Leisure Friends

8/10

Excellent

02 Oct 2023

Michael

The staff was great, very helpful and friendly. We had drinks on the rooftop and that was great. Location was close to tourist attractions. On the flip side. It’s centrally located in the city so it was a bit noisy.

10/10

Exceptional

23 Sep 2023

Julie

We really enjoyed our stay, rooms were clean, beds comfortable, staff were helpful and friendly and the floor top terrace was fantastic.

Business_and_leisure Partner

4/10

Poor

22 Sep 2023

Jeffrey

I don’t know where to start. All the booking sites as well as any website I found for Hotel Cantoria said no smoking, yet the daytime front desk person themselves was smoking. It lists itself as an accessible hotel but it is on the 5th floor with an elevator maybe 3 feet by 2.5 feet wide. On top of that, you enter on one side and ext to your right. Quite challenging for a person in a wheelchair.

They have a rooftop terrace and a sign indicating, “Go up to the “Terrazza Cantoria” and ask Joy for the cocktail of the day. Well, I can end sure you there is no Joy at the Hotel Cantoria (literally or figuratively).

Lastly, our room smelled like urine and the toilet seat lid was broken. Although they did fix the lid which helped reduce the smell, this has definitely been the most disappointing hotel of our trip so far.

*I do want to say that they were responsive to our complaint which was appreciated. It is close to the train station station which is a plus. Also, the free breakfast is nice.

Leisure Partner