David
Excellent all over!
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8.4/10Excellent65 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.6/10 8.6
Amenities8.2/10 8.2
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Madama Guest House
Located in Florence (Historic Centre of Florence), MADAMA GUEST HOUSE is within a 15-minute walk of Piazza di Santa Maria Novella and Piazza del Duomo. This guesthouse is 0.3 mi (0.4 km) from Fortezza da Basso and 0.6 mi (0.9 km) from Cathedral of Santa Maria del Fiore.
Make yourself at home in one of the 5 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, bidets, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Check-in and check-out
Check-in from
2:30 PM
Check-in until
9:30 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
No front desk
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
-
You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
-
Special Instructions
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Via Bernardo Cennini 4, Firenze]. This property doesn't offer after-hours check-in. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
- Nearby parking fee: EUR 25 per night (98 ft away)
- Pet fee: EUR 15 per accommodation, per stay
- Service animals are exempt from fees
- Housekeeping fee: EUR 15 per day
- Crib (infant bed) fee: EUR 15 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Italian
Spanish
Nearby attractions
Via Faenza
0.1 km / 0.1 mi
Palazzo degli Affari
0.3 km / 0.2 mi
Palazzo dei Congressi
0.4 km / 0.2 mi
Basilica of Santa Maria Novella
0.4 km / 0.2 mi
Fortezza da Basso
0.4 km / 0.3 mi
Piazza di Santa Maria Novella
0.5 km / 0.3 mi
Central Market
0.5 km / 0.3 mi
Medici Chapels
0.5 km / 0.3 mi
National Alinari Museum of Photography
0.6 km / 0.4 mi
Via de' Tornabuoni
0.7 km / 0.4 mi
San Lorenzo Church
0.7 km / 0.5 mi
Palazzo Medici Riccardi
0.7 km / 0.5 mi
Florence Baptistery
0.8 km / 0.5 mi
Via de' Calzaiuoli
0.8 km / 0.5 mi
Piazza di San Giovanni
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMadama Guest House
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMadama Guest House
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMadama Guest House
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Madama Guest House
48
reviews shown
Linda
Everything was amazing. Thank you.
Liliana
Clean room. Small bathroom. Old building but well maintained. Excellent location near main train station and Florence main attractions.
Christie
Great location across from the train station!
Michael
Bare bones experience but clean and staff were helpful.
Ben
Great place to stay. Very centrally located to all the good spots and the train station. Highly recommend.
Dirk
Room that slept 3. Upstairs. No elevator. We only stayed one night. Super close to Florence train station. Part of a larger hotel on the premises. This one was the economy brand. Basically, all we did was sleep there. Off to Pisa in the morning…
Manuel
All excellent but having the bath outside of our bedroom is very annoying
Line
Clean and close to the train station and tourist attractions
Steven
Nice room and super aesthetic.
Javier
Great stay and close to the train station.
Elizabeth
The location is convenient, however the suite lacks good maintenance: night table light doesn't work, wall paper is peeling, hooks don't stay in place, drainage is slow, the bathroom has strong sewage smell and the bed sheet has stains on it that I had to ask to change it upon our arrival...the pictures on their website are deceiving, not worth the money!
Consolacion
Very close to SMN train station. They kept our bag for us after checkout so we can still enjoy Florence for the rest of the day.
WiFi was spotty inside our bedroom but as soon as you step out into the hallway the signal is stronger.
WiFi was spotty inside our bedroom but as soon as you step out into the hallway the signal is stronger.
John
Just no real complaints to do with the hotel except upon leaving the building by a side doorway opening I was using hand rails and someone who owned building had a metal doos open that I cut two fingers on leaving the building
Maria
The only 3 stars out of 5 on this property is due to its location. It's a 3 min walk to the train station and 5-10 mins to San Lorenzo market and dining around Santa Maria Novella.
For U$260/night in late Sep/early Oct, room is in a depressing state with wallpaper peeling off, lamps attached to wall are uneven, and everything looks extremely old including the tiny bathroom.
For U$260/night in late Sep/early Oct, room is in a depressing state with wallpaper peeling off, lamps attached to wall are uneven, and everything looks extremely old including the tiny bathroom.
Ralph
No complaints at all. Loved the old elevator.
Paula
Was really good ; clean,safe ,comfortable,near to everything.
Catherine
The guest house was in a great location close to all the main attractions. The room was tranquil, elegantly decorated and spotlessly clean.
Zhigang
Checking in was difficult in the hotel. The hotel has a shared reception but no English description how to access the reception room.
Ruoting
Excellent experience. The beds are comfortable and
Augustus
Nice place, close to the train, friendly staff.
ALEXANDER
Very convenient location . Walking distance 15-20 min to major historical attractions
Iliana
Very nice and close to everything
GIVANILDO
Limpeza excelente! Cama confortável! Pertinho da estacão e perto das praças que são ponto de saida para os passeios da Toscana. Fizemos tudo a pé! Florença é linda a noite!
Claudine h
Ao lado do terminal de trem é muito bem localizado, faz tudo a pé
Marina
Quarto amplo, enorme, extremamente limpo e confortável. Um bom chuveiro. Apesar de ser no centro, o quarto era muito silencioso! Adoramos!
Mariane
Fiquei encantada com a experiência! A localização facilitou muito os passeios, tudo era acessível a pé ou de transporte público. O quarto estava impecável, extremamente limpo e confortável. Foi uma estadia tranquila, prática e muito agradável. Voltaria com certeza!
Maria Eliza
O quarto era bem espaçoso,
久美
チェックアウトの時にクリーニング代として15ユーロ請求されました。
予約した際にそのようなことは何も記載がなかったので納得いきません。
予約した際にそのようなことは何も記載がなかったので納得いきません。
Enrico
Perfetto comodo a tutti i servizi
Giully
Quarto espaçoso, amplo! Cama confortavel!
juan salvador
excelente ubicación
Priscila
Bom
Quarto espaçoso, com frigobar e chaleira elétrica. Na acomodação possui um elevador, o que facilita com as bagagens. Muito próxima a estação de trem, o que pode tornar o arredor um pouco desconfortável e inseguro de noite (ainda mais para uma mulher).
GABRIEL
Razoavel.
Bem localizado, muito próximo a estação de trem, o que ajuda muito. Cama muito boa e chuveiro ok. Um inconveniente é que estavam fazendo obra no quarto do lado, então, era impossível dormir até um pouquinho mais tarde. As 8h já começavam os barulhos. Sem contar o barulho no corredor que também passada todo. Talvez uma opção seria melhorar a acústica do quarto. O check in foi fácil, tem um informativo na porta de entrada, só seguir as instruções.
Veronica
Hay mucho ruido en la calle y no incluyen la limpieza de la habitación. Deberian decirlo cuando uno reserva.
De ahi en fuera todo bien, excelente servicio.
De ahi en fuera todo bien, excelente servicio.
Conrado
Adoramos o local perto da Estação de trem e perto da principal praça turística! Excelente estadia recomendo a todos!
Paula
Muy bueno
El hotel son como varios edificios intercomunicados, las habitaciones estan en buen estado y tienen aire, tiene estacionamiento y fueron muy amables, esta en una gran zona del centro
MISU
I really enjoyed my stay here with reasonable price. Although the check-in location was different from the actual accommodation place, I actually found this more convenient—it allowed me to use two different entrances that suited my travel plans.
If you're visiting Florence in the summer, the air conditioning here works excellently—even feels cool and refreshing. The room was also more spacious than general standard hotel rooms, which made the stay certain degree comfortable.
If you're visiting Florence in the summer, the air conditioning here works excellently—even feels cool and refreshing. The room was also more spacious than general standard hotel rooms, which made the stay certain degree comfortable.
Claudia Sampaio Ferraz
Hospedagem anexa a um hotel, cheguei cedo e deixei as malas na recepção, quando retornei no fim do dia as malas já estavam no quarto, o que foi ótimo, muito próximo a estação SMN o que facilita muito nos bate e volta. Funcionários e limpeza muito boa. A única situação é o tamanho do Box do banheiro que é muito pequeno e quando toma banho molha todo o banheiro. Voltaria com certeza
Karina
Bel endroit avec des lits confortables, très proche de la gare. Nous avons apprécié le service de dépôt des valises avant et après notre séjour à l’hôtel.
Tugce
Es war okay. Würde es aber nicht weiterempfehlen. Für den Preis ist die ausstattung
Chrysoula
Το ξενοδοχειο βρισκεται σε πολυ κεντρικο σημειο διπλα στον σιδηροδρομικο σταθμο της πολης.Το δωματιο ηταν ανετο με ψηλο ταβανι,ζεστο,με ηχομονωση και μεγαλο ανετο κρεβατι.Ηταν παρα πολυ καθαρο το μπανιο και τα κλινοσκεπασματα.Το προσωπικο ηταν πολυ βοηθητικο
Israel
A special space for traveling. Great position on the map, clean, comfortable !!! Everything was really good !!!
MARIANO IRWING
El check in no está en la propiedad, se tiene que hacer en otro hotel.
Margarita Carolina
Mantienen a sus hospedados con respero
Fue buena y muy agradable la estancia
MARLY NEY
Pra pernoitar em Florença muito bom. Área próxima da estação entao precisa ficar atento. Só achei confuso porque é um prédio que abriga outros hotéis e você tem que fazer o chekin em outro hotel. Calefação excelente , produtos de toiletd de boa qualidade , fica bem perto da Catedral
Caynan
Boa localização porém barulhento
O ponto positivo é a proximidade com a estação de trem e algumas ruas principais. O hotel tem um elevador bem pequeno e antigo. Os quartos era extremamente barulhentos, portas barulhentas. No último dia, no andar de cima ficavam arrastando móveis. Terrível!!
O café da manhã é ótimo e a hospitalidade dos atendentes também.
Não tinham serviço de quarto. Ficamos 3 noites e não houve limpeza e nem troca de toalhas.
O café da manhã é ótimo e a hospitalidade dos atendentes também.
Não tinham serviço de quarto. Ficamos 3 noites e não houve limpeza e nem troca de toalhas.
Ida
Simple and room. Perfect location! Close to the train station and close to the city Center.
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