Name: Orto de Medici
Address: Via San Gallo, 30, Florenz, 50129, IT

10/10

Exceptional

28 Jul 2026

Philip

Special thanks for staff who helped prepare a lovely surprise for my wife Elena on her first anniversary.

10/10

Exceptional

28 Jul 2026

Paul

A quiet oasis in a busy city. Splendid!

6/10

Pleasant

27 Jul 2026

T A

The garden view room , which we were told was the last one! had a view of a hedge from the window and little else, the white walls were all marked. The air-con in the room wasn’t working so we were begrudgingly moved to another which was bigger and better. We just felt the hotel wasn’t particularly welcoming, there was nothing particularly wrong with the hotel but it wan’t warm and welcoming and not a place we would ever stay again

10/10

Exceptional

22 Jul 2026

David

Wonderful property. Staff is accommodating and helpful. Would definitely stay here again!

10/10

Exceptional

21 Jul 2026

lyn

Clean room, helpful staff and great breakfast

Partner

10/10

Exceptional

21 Jul 2026

Andrew

Great location - immediately opposite the train station, and walkable to all major attractions in the city centre, including the museums and historic houses. Buffet breakfast was a good spread, with optional paid extras available from the menu. Gluten free cereal, bread and pastries (each packaged separately) are available on request. We did not use many of the other facilities so cannot comment. The hotel and its rooms are a little aged, but perfectly functional, and the location compensates for it. Staff were all polite and helpful, as expected. The hotel Is just inside the ZTL, so car parking is a little expensive because the fee includes ZTL registration (so you should not get fined for loading/unloading luggage in the ZTL). Just one warning - the entrance to the car parking is in the hotel facade and is tight, so if you drive a wide car (large SUV, or maybe an estate) be VERY careful - you have to come in perpendicular to the hotel facade and NOT at any lesser angle. Apart from that, enjoy your stay!

Partner

10/10

Exceptional

19 Jul 2026

Gemma

Staff couldn’t do more for you, great location and our room with a balcony made it for us. Thank you.

Partner

10/10

Exceptional

18 Jul 2026

Robyn

We loved this hotel. Amazing room, amazing breakfast, amazing staff. We would stay here again!

Family_with_children

10/10

Exceptional

17 Jul 2026

Tair

Very clean room. Very nice staff. The hotel is located ina great area, even when we arrived at night it felt relatively safe. The staff was really helpful too! And the breakfast is great! Overall a really great stay and super recommended!

Partner

10/10

Exceptional

17 Jul 2026

Suhanya

We really liked this hotel.
The front desk staff and breakfast staff are amazing, friendly and helpful.
Our room was large and very quiet.
I would definitely stay again.
Only feedback for the hotel would be: it would be nice to have more vegetables provided at breakfast time.
Otherwise, it was a flawless stay.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Harold

10/10 for this hotel. Location, staff, amenities, everything was superb!

Self

8/10

Excellent

06 Jul 2026

Mehmet Serkan

Good hotel, great location and helpful staff

Family_with_children

10/10

Exceptional

05 Jul 2026

Catherine

Great location. Beautiful place. Service was phenomenal.

Family

6/10

Pleasant

04 Jul 2026

Mary

Nice hotel but unfortunately our room and the hotel had a sewage smell. It stayed for all 3 of our nights. Front desk did offer us to move rooms but I don’t think that would have helped. It was so unpleasant to come back each night and get hit with the smell.

Friends

10/10

Exceptional

02 Jul 2026

Nita

Beautiful renovated hotel in the heart of the historic center of Florence. Excellent staff. Helpful, smart, bilingual, friendly people. Beautiful breakfast banquet every morning. Excellent espresso! Our rom had good air conditioning when the temp was 100F and great ventilation when the temperature dropped to 70F. Modern bathroom, immaculate & well appointed with lovely sink and fine shower. Great water pressure. We enjoyed the stay completely.

Family

10/10

Exceptional

02 Jul 2026

Pam

Wonder property, comfortable rooms with great AC, breakfast was nice, location was easy.

10/10

Exceptional

02 Jul 2026

jennifer

Stay here!!! There are a lot of places to stay in Florence but we chose this place for a lot of reasons.
First, we are driving around Italy so we needed to park the car and this is inside the NTZ. They will valet your car and take it to the garage. Yes it costs more but well worth it! They will give you directions to get there by car but we did not find it helpful as many roads are under construction. Just put the hotel into your gps and go the way your gos says. Second, Florence was outrageously expensive this summer. We are used to 5 star hotels like the Ritz but we could not justify $2,000 per night. This place had everything we needed at a reasonable cost. Third, it was truly walking distance from everything. We LOVED the location. 4th, the breakfast was included and it was a highlight!
What we didn't know going in was how great the rooms are. The bed was incredibly comfortable. The bathroom was very large. The garden was lovely, the staff was amazing, breakfast and coffee were delicious. We didn't make it for a free drink in the bar since we were so busy but I wish we had because the second floor was so cute. The best part of this place for us was the A/C. Florence was 100F and sweltering. It was so nice to come back and cool off.
Overall I would totally choose to stay here again and all the positive reviews that helped me decide to book here helped. Glad to say everyone was right.

Partner

10/10

Exceptional

28 Jun 2026

James

Convenient for local site seeing. Parking extra and construction on streets made it difficult to get to hotel.

Partner

10/10

Exceptional

27 Jun 2026

Kim

The rooms were large and the A/C was wonderful! Great shower and toiletries. The staff in the breakfast area and bartender were especially kind and friendly! The location is easy walking distance to everything. I would definitely stay here again!

Self

2/10

Poor

26 Jun 2026

Mohammad

Not good , the room was smell bad and staff was. it good

10/10

Exceptional

23 Jun 2026

Mojtaba

The staffs were so friendly and helpful. There was a complementary popsicle, it was much appreciated by our kids. The room was clean and as explained. I highly recommend the stay at this hotel.

Family_with_children

10/10

Exceptional

23 Jun 2026

David

Good location, kind staff and very clean facility

Family_with_children

10/10

Exceptional

20 Jun 2026

Stewart

Great location small rooms which is normal. Very friendly staff.

Family

10/10

Exceptional

16 Jun 2026

Jason

The staff were all friendly and helpful. The room and property were clean and orderly.

Partner

10/10

Exceptional

15 Jun 2026

Ryan

Best place in the area by far

Partner

10/10

Exceptional

11 Jun 2026

Sherry

The hotel room had everything we needed, the staff was wonderful and the breakfast was amazing.

Friends

10/10

Exceptional

09 Jun 2026

Linda

Great location. Great staff and very clean hotel

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Kathleen

The room was spacious and very clean. All the staff were helpful and always greeted you with a smile. Air conditioning in rooms was perfect.

Friends

10/10

Exceptional

02 Jun 2026

Isela

The welcome when we arrived was professional and friendly. They had popsicles to take due to the heat. The breakfast buffet was incredible. Lots to choose from including champagne and ingredients to make Bloody Mary’s.

The room was just the right size for a couple travelers. The elevator is small but that’s to be expected and it worked great.

Location is good for walking, very close to lots of shopping and the statue of David.

Partner

10/10

Exceptional

30 May 2026

Olukunle

The place was immaculate close to all the touristy activities, the staff was very helpful, the room were huge per european standards. definitely will rebook if I am in florence again.

Partner

10/10

Exceptional

30 May 2026

Ramon

Excellent place with history, when I return to Florence I will try and stay again!

Friends

10/10

Exceptional

25 May 2026

denise

Top to bottom flawless and fantastic stay!
Super appreciative that our room was ready a little early prior to check in time. A beautiful hospitality gift was presented upon our arrival. Estlyn was such a friendly face each morning at breakfast as she kept us well stocked on espresso and cappuccinos!!

Location was just perfect for us as we were so close to the Duomo and the Cathedral. Pleasantly the T2 tram from Peretola Airport brought us within 2 blocks of the hotel ( San Marco stop) which was super convenient as to avoid taxi service upon arrival in Florence.

Would absolutely recommend for its location and serene atmosphere. A beautiful hotel to relax at after a busy day enjoying Florence!

Partner

8/10

Excellent

21 May 2026

Samantha

Hotel staff were polite and helpful. Room was good size and clean. Location is not too far from the action. Plenty of restaurants and bars to choose from. Recommended.

Partner

10/10

Exceptional

20 May 2026

Cynthia

Breakfast was amazing! Breakfast staff was so nice and cheerful. Alessandro was the bartender for happy hour and couldn’t be nicer. Front desk went out of their way to help us with some tours we had booked. Would definitely stay again. Loved the location.

Friends_and_family Friends

10/10

Exceptional

19 May 2026

David

This hotel is excellent. Service, room, location, breakfast, staff. It made our stay in Florence even better which it is a lot to say. We stayed in a 4 people room and we were impressed with the size of it. Excellent! I would rate it with 8 starts if possible! The breakfast lady is lovely btw. Thank you for everything.

10/10

Exceptional

16 May 2026

Justin

The hotel is in walking distance of major attractions is clean and comfortable. That staff are great and willing to converse with you and the hotel itself has a great history.

Would recommend the hotel and would stay there again should i visit Florence.

Shout out to Alessandro who looked after us during aperitivo.

10/10

Exceptional

15 May 2026

Kristen

The hotel is beautiful and the staff provided outstanding customer service

Partner

10/10

Exceptional

14 May 2026

Janice

We enjoyed staying at this hotel. It had a lot of charm and history to it. Her room had a balcony with a lovely view of florence. It was in a good location and walkable to many of the tourist sites. The staff was very friendly and the breakfast was plentiful with many delicious options to choose from, and breakfast room had lots of windows with views of inner courtyard.

Partner

10/10

Exceptional

14 May 2026

Sarah

The hotel was lovely and the staff was incredibly kind and accommodating. The room was spacious and clean and had all the things we needed for our short stay. The beds were comfortable and the breakfast had a nice selection along with very sweet hosts to help with anything you may need. We will be back.

Family

10/10

Exceptional

13 May 2026

Leanne

We loved this hotel. We booked a room with a little balcony so we could enjoy our morning coffee outside. The room was clean and very comfortable. We were so surprised by the quality and extent of the included breakfast. It was fabulous. In terms of location, this met all of our needs. We love to walk, so staying at the top end of the tourist area was ideal. Easily walkable (10 minutes) to all main tourist areas in Florence, but far enough from any noise. Highly recommend this property.

Partner

10/10

Exceptional

12 May 2026

Karen

Loved this small hotel. Someone was always at the front desk and they remember you on a lovely street with restaurants and shops but not too close to the hectic area. 12 minute walk to everywhere. Breakfast was amazing and you can sit in outside gardens. Our room had a terrace and we used it often. They even have free ice pops at the front deak. I have nothing negative to say.

Partner

10/10

Exceptional

02 May 2026

Chantal

Era bellissima!

Partner

8/10

Excellent

18 Apr 2026

Heidi

The service here is topnotch, the entire staff was knowledgable and so nice. very close to all of the sites and the train station. the room was updated and modern, the only hesitation is the bathroom, you could literally sit on the toilet and brush your teeth over the sink, I don't know why they didn't push the wall of the bathroom a foot or so into the room. the room was plenty spacious. nice neighborhood with plenty of great restaurants within a few minutes walk. the gardens are beautiful, with they had seating outside to enjoy nature.

Partner

10/10

Exceptional

18 Apr 2026

Kyle

The staff is amazing, kind, and informative they were able to give us a map and locate all the sight seeing areas for us. The facility is clean, centralized where you can walk to all the areas but still off the main path so that it’s quit enough. Their breakfast items were good. I utilized their laundry services and it was pricey but really well worth it.

Overall I would recommend and stay here again!

Partner

10/10

Exceptional

17 Apr 2026

Don

This location was a short walk from the Duomo and Academia-David statue. The hotel is very nice, very clean, breakfast was fantastic and the staff super friendly. Check in and out was easy. There is a lot of roadwork going on so you will possibly be dodging that, however getting to the main Florence sites was easy from this location.

Partner

8/10

Excellent

16 Apr 2026

Juliette

It was Good.

10/10

Exceptional

14 Apr 2026

Kok Liang

Clean air, bed linen, towel etc. Friendly staff.

Partner

10/10

Exceptional

10 Apr 2026

Jessica

Loved our stay here. The free breakfast was wonderful, the staff was very friendly and helpful, and the location was within walking distance of everything we wanted to see/visit. Our room was very clean, spacious, and comfortable. Amazing bathroom/shower. We were there at the end of March/early April, and it was pretty cold outside, so the air conditioner could not be turned on/used during our stay. The room did get quite hot at night, and we were unable to open the window because we were on the ground floor, and opening the one large window would have left our room fully open to the garden outside for anyone passing by to see and get in. I would think rooms on higher floors could open their windows and cool down the room well enough to make it comfortable. Overall we loved our stay and would book this hotel again.

Family_with_children

10/10

Exceptional

10 Apr 2026

Choon

Array of options for breakfast using good ingredients

10/10

Exceptional

09 Apr 2026

Tracey

Everything about our stay was excellent—we truly had no complaints. The hotel is on a quiet street yet just a short walk from all the main sights, which made the location ideal. The staff were outstanding. Alessandro gave us a detailed history of the hotel and the Medici family when we asked, and his knowledge and passion really stood out. The front desk team was also incredibly helpful, assisting us with printing some important documents we needed. I would recommend this location to any traveller

Partner

10/10

Exceptional

09 Apr 2026

Kieran

Hotel location in great walking distance from train station. Included breakfast was awesome every morning in the hotel garden. Anna was so helpful and attentive at breakfast. Alazne, Judith, and Marellena were so helpful at the front desk. Alessandro was an awesome bartender who served us our complimentary drinks. He even gave us a history of the Hotel, while we were the only ones at the bar. Will recommend and return.

Partner

10/10

Exceptional

09 Apr 2026

Kara Lee

We had a wonderful stay, loved the balcony to sit out and relax. All the staff were very helpful, calling taxis, finding lost sunglasses etc! 😊 Breakfast was excellent, definitely recommend staying here, rooms were quiet but still very walkable to everything.

Partner

10/10

Exceptional

08 Apr 2026

Aaron

This was one of the nicest places we stayed of the 5 hotels during our trip to Italy. They have a wonderful breakfast, very comfortable room, the front desk staff was extremely helpful. Would recommend if you are staying in Florence without hesitation.

Family

10/10

Exceptional

08 Apr 2026

Victoria

A lovely stay at the Orto De Medici Hotel with my daughter. On arrival the staff were very helpful including the breakfast staff and bar staff. Room and hotel was very clean and comfortable. Would definitely stay here again. We were gifted a lovely bottle of sparkling wine in the room to enjoy on arrival and balcony room.

Family

8/10

Excellent

05 Apr 2026

Jose Alberto

Excelente hotel para corta estancia, muy buena opción si deseas estar cerca del centro de la ciudad. Excelente ubicación y el personal del hotel es muy bueno y amable. El hotel no es 5 estrellas en condiciones de infraestructura pero sus amenidades están muy bien cuidadas.

10/10

Exceptional

01 Apr 2026

Olga

Beautiful junior suite and wonderful, friendly service throughout. Would definitely return.

6/10

Pleasant

31 Mar 2026

Jia

No robe in room. Also would have expected breakfast to be somewhat better for a quality hotel - same choice everyday and the scrambled eggs are so overcooked every time.

Partner

10/10

Exceptional

30 Mar 2026

Timothy

Beautiful hotel with delicious breakfast (hot and cold options available). Amazing staff that made our trip so enjoyable (nice surprise with bottle of wine!). Walkable to all sights in Florence and very close to the airport shuttle so don’t need to drag luggage around the cobblestone streets. Would recommend this hotel!

Partner

10/10

Exceptional

29 Mar 2026

Deborah

Kind staff and a great value! We appreciated the staff sharing the historical significance and restoration of the building, in addition to the nice service. The hotel is within easy walking distance of major points of interest. Spacious showers and clean rooms.

Partner

10/10

Exceptional

29 Mar 2026

Deanna

Excellent hotel!! Will stay again!

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

Raminder

Great hotel experience overall, staff were very accommodating and the rooms were top notch

10/10

Exceptional

24 Mar 2026

Teresa

The room was amazing and much bigger than we expected. We could see the top of the Duomo as well as the gardens. The staff was all incredibly nice. Breakfast was so incredibly good with lots of choices.

Partner

10/10

Exceptional

23 Mar 2026

Samil

El menú del desayuno súper fresco, variado y de excelente calidad todo. Las personas que trabajan en el bufet muy agradables y atentas.

Family_with_children

10/10

Exceptional

23 Mar 2026

Susan

The hotel was beautiful and the perfect place to stay in Florence. We loved our stay there. Close to everything but away from the crowds.

Partner

8/10

Excellent

21 Mar 2026

David

Nice place, clean and centrally located

Partner

10/10

Exceptional

18 Mar 2026

Martin

From the moment we arrived, Alazne was right there, along with the other staff member, but Alazne was front and center providing what would make a 5-star hotel blush in comparison. She jumped at every opportunity to make sure we had the BEST experience possible. That continued throughout our visit, enough that we would consider just coming back to Italy to stay there under her care! She got us entry to a difficult to get museum, provided dinner choices and our room was immaculate and we felt like a king and queen. Bravo Alazne and the staff at the Orto de Medici hotel for a royal experience that will make Florence (Firenze) a highlight of our travels forever! Bravisimo!

Partner

10/10

Exceptional

16 Mar 2026

Sarah

Beautiful hotel. We felt very welcomed with a bottle of prosecco and drink in the library. Staff were knowledgeable and helpful. They had some excellent recommendations for restaurants and activities.

Family_with_children

10/10

Exceptional

10 Mar 2026

Christopher

Other than the unavoidable street construction outside, this hotel was truly amazing. Loved my room, loved the amenities, and they took care of luggage while we dis some site seeing. Also had complimentary items for my room, and had a birthday gift waiting for me when I came back from our day. Wonderful place and staff!

Self

10/10

Exceptional

09 Mar 2026

Kieron

Super location if you fly into Florence airport as take the tram to its final destination piazza san marco. From there it’s a 3 minute walk to the hotel. Your 5 mins walk from the Acedemia and 10 mins from the Duomo. The best thing about the hotel though is the staff, always ready to be of help should you need it.
If I had to be critical of anything it would be the very firm mattress, normally I like them firm but I had backaches every morning. Nothing that a paracetamol didn’t cure but worth noting nonetheless.

4/10

Poor

05 Mar 2026

Abhijit

The room was tiny - that is being generous.

Partner

10/10

Exceptional

02 Mar 2026

Gail

Extremely helpful front desk, good breakfast, beautiful rooms

Partner

10/10

Exceptional

27 Feb 2026

Bianca

The staff was amazing! They were very communicative! The rooms were clean!!

Family_with_children

10/10

Exceptional

19 Feb 2026

Craig

Great friendly staff

10/10

Exceptional

13 Feb 2026

Joseph

The staff was great, the room was very nice and the breakfast was delicious!

Leisure

10/10

Exceptional

05 Feb 2026

James

The Orto De Medici is a great hotel. The property is spotless, the staff are exceptionally helpful and the breakfast is terrific. The location is perfect - a short walk to the Duomo, virtually around the corner from San Marco, etc and yet it is just outside the main tourist scrum.

Friends_and_family Friends

6/10

Pleasant

24 Jan 2026

Peggy Jane

The room was ok. Bathroom mirror was dirty when we checked in. Beds are a little hard for my liking and the memory foam pillows gave me headaches. The front desk staff were nice.

Leisure Family

10/10

Exceptional

23 Jan 2026

Brook

Wonderful room, clean and modern. The staff is excellent and especially the breakfast staff.

10/10

Exceptional

14 Jan 2026

Curtis

Great location for touring Florence. Clean. Excellent breakfast! Staff booked our cabs and recommended restaurants that were very good. We can't wait to return.

Leisure Family

10/10

Exceptional

13 Jan 2026

Miryam

Excellent place to stay in Florence!

10/10

Exceptional

11 Jan 2026

Paul

Courteous staff, lovely breakfast.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Ramon

Greatt staff!!

Leisure Partner

10/10

Exceptional

09 Jan 2026

Aicha

The staff were absolutely wonderful, and the breakfast buffet was a delightful surprise! Alazne at the front desk went above and beyond for us, including in making personalized recommendations for places to visit (based on our interests), and for places to eat (each of which were fantastic). If you visit, I hope you have the pleasure of being greeted by Alazne! I cannot wait to visit beautiful Florence and the Orto De Medici again.

Leisure Friends

10/10

Exceptional

09 Jan 2026

Ana

Excelente servicio, el mejor que he tenido en Italia. Las personas de la recepción fueron súper diligentes y estuvieron pendiente de todos los detalles. Además tiene una tremenda ubicación y la propiedad es bella.

10/10

Exceptional

05 Jan 2026

Susan

Great location, breakfast was fabulous with both sweet and savory items, room was spacious and very clean. I would highly recommend and stay here again if traveling back to Florence.

Leisure Family

10/10

Exceptional

29 Dec 2025

Mayte

The hotel is very cozy and welcoming, excellent location, easily walkable to Florence’s main attraction. Good breakfast. Our garden room level very spacious with a walk in closet, bathroom with bidet, heated towel racks, and a large counter. Staff friendly and always attentive.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Margaret Ann

The room was great. Always very clean!
Staff was very friendly and helpful

Leisure Family

8/10

Excellent

24 Dec 2025

Tracie

Everything went smoothly

Partner

10/10

Exceptional

10 Dec 2025

Fabiola

Todo el staff fueron súper amables y profesionales desde el check in hasta el check out! El desayuno delicioso y muy completo, la ubicación perfecta. El estado de las habitaciones impecables, la relación calidad-precio es inmejorable! El poder guardar las maletas para aprovechar el día es una gran ventaja. Los chicos de la recepción tuvieron un lindo detalle por nuestra luna de miel. Volvería 10 veces más y por muchas más noches, solo que la próxima vez reservaría una habitación un poco más grande. 20 de 10!!!! GRACIAS

Leisure Partner

10/10

Exceptional

06 Dec 2025

Zoila Celestine

They cleaned the room everyday. Good breakfast. Spacious for a family of four. Good location. It was a very pleasant stay and we will stay here again!

Friends_and_family Family

8/10

Excellent

05 Dec 2025

Kwok Cheng Joel

The hotel ambience was nice. The room was spacious and comfortable. The service staff was warm and helpful. However, the breakfast variety was limited and repeated across the 3 days i stayed.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Alvin

Great place to stay. Close to the historical centre of Florence. Staff was friendly and the amenities were good.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Ma Jovita

Lovely staff

10/10

Exceptional

26 Nov 2025

Stephanie

Excellent rooms, good mattress and breakfast that met all of my expectations. Staff was especially kind and helpful.

Leisure Self

10/10

Exceptional

26 Nov 2025

FATIH

Staff was so kind

Partner

10/10

Exceptional

23 Nov 2025

Kenneth

The breakfast is wonderful and the hotel is conveniently located. All the staff were very friendly and helpful. We'd stay here again for sure.

Leisure Partner

10/10

Exceptional

20 Nov 2025

Carla

Great location and place algo breakfast was super complete

10/10

Exceptional

19 Nov 2025

Sandy

Location, staff

10/10

Exceptional

18 Nov 2025

Ernesto Jr

Great room, great staff. Nice breakfast. Great building.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Doreen

Staff, beautiful decor, super clean.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Hermnherma

The minute I/we walked in, we were in awe. Very bright and well maintained.
The room was spacious and comfortable. The view into the garden was breathtaking.
The staff, were all genuinely friendly, thoughtful and helpful.
The breakfast buffet was perfect, and always plentiful. Endless cups of beverages. The bartenders, in the evening, were helpful to provide the relaxation that came in the favorite drink.
The location of Hotel Orto Dell Medici is conveniently out of heavy tourist traffic but close to attractions: San Marcos Museum, The Accademia Gallery - home of the statue of David, and more.

Leisure Family