BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.4/10Excellent352 Reviews
Cleanliness9.8/10 9.8
Service9.8/10 9.8
Comfort9.4/10 9.4
Condition9.4/10 9.4
Neighborhood9.4/10 9.4
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Boutique Hotel Hugo
Enjoy a central Florence stay at the Boutique Hotel Hugo, located a short walk from the Gallery of the Academy of Florence and the Duomo. This boutique hotel offers complimentary Wi-Fi, concierge services, and multilingual staff.
Each of the 10 guestrooms features a minibar, LCD TV, and a comfortable memory foam bed with premium bedding. Private bathrooms include showers, complimentary toiletries, and bidets. The hotel is also conveniently close to the Central Market and Piazza del Duomo.
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A stay at Boutique Hotel Hugo places you in the heart of Florence, within a 15-minute walk of Piazza del Duomo and Piazza di Santa Maria Novella.
This boutique hotel is 0.6 mi (1 km) from Cathedral of Santa Maria del Fiore and 0.7 mi (1.1 km) from Fortezza da Basso. Make yourself at home in one of the 10 guestrooms featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and premium bedding.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Featured amenities include multilingual staff and luggage storage.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
7:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
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Special Instructions
The front desk is open daily from 8:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located on the 2nd floor, accessible only by stairs
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number IT048017A1CENZPH6S
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Minimal age
18
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Optional fees
- Covered valet parking fee: EUR 30 per day
- Nearby parking fee: EUR 15 per day (1312 ft away)
- Crib (infant bed) fee: EUR 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Italian
Nearby attractions
University of Florence
0.2 km / 0.1 mi
San Marco Convent and Museum
0.2 km / 0.1 mi
Piazza San Marco
0.3 km / 0.2 mi
Statue of David
0.4 km / 0.2 mi
Gallery of the Academy of Florence
0.4 km / 0.3 mi
Santissima Annunziata Square
0.5 km / 0.3 mi
Museo degli Innocenti
0.6 km / 0.4 mi
Palazzo Medici Riccardi
0.6 km / 0.4 mi
Leonardo da Vinci Museum
0.7 km / 0.4 mi
Central Market
0.8 km / 0.5 mi
Via de' Calzaiuoli
0.8 km / 0.5 mi
San Lorenzo Church
0.8 km / 0.5 mi
Via Faenza
0.9 km / 0.6 mi
Piazza di San Giovanni
0.9 km / 0.6 mi
Florence Baptistery
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 10
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Multilingual staff
- Concierge
- Luggage room
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room ONE BEDRoom • ONE BEDROO.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Hugo
Room ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Hugo
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE COMFORTTRIPLE • COMFORTTPL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Hugo
TRIPLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TPL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Hugo
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE COMFORTSINGLE • COMFORTSGL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Hugo
SINGLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: SGL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 12 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Hugo
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Hugo
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room THREE BEDSRoom • THREE BEDSROO.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Hugo
Room THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 12 m²SGL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBoutique Hotel Hugo
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Boutique Hotel Hugo
100
reviews shown
Tanya
Great small quiet place to stay, very close walking distance to all of the things. Great Staff and air conditioning worked well
Rachel
The room was lovely and worked well for our family. Breakfast was really nice. The location is great - a little away from the center but still very close.
Morgan
Room was clean with air conditioning, great breakfast and a decent location.
Dalal
The Hugo Boutique Hotel is a lovely property that combines modern furnishings with the charm of a historic building. My room featured a balcony, air conditioning, a mini fridge, a high-quality mattress, and a handheld bidet sprayer (shattaf) in the bathroom. The breakfast buffet offered a good variety of options, including artichokes and fresh berries.The hotel is conveniently located about a 10-minute walk from Piazza del Duomo along a lively pedestrian street lined with souvenir shops, cafés, a tram stop, and a local grocery store (Pam Local). The management and staff (Rocco and Jessica) were exceptionally friendly, responsive, and helpful. Assistance is available 24/7 through direct contact, and they were especially helpful with taxi reservations and other requests, always responding promptly.
Shannon
The hotel was in a great location within walking distance of many attractions, restaurants, and shops in Florence. The room was clean, comfortable, and quiet at night, which made it easy to relax after long days sightseeing. Staff were friendly and helpful, and the overall atmosphere felt welcoming. Air conditioning worked well, and the stay was smooth and enjoyable overall.
Dulcidia
After climbing the stairs, I was surprised how good, modern and well maintained was the hotel. Very polite and helpful staff. Great healthy breakfast! Close to main Florence attractions. Had a wonderful couple of days!
Joanne Michelle
Rooms were very clean. Staff were friendly and helpful. Was such a nice place to stay
Jeremy
Very good and friendly boutique hotel. Conveniently located for everything we wanted to see in Florence. Would happlityvstay again.
Julia
Easy walk to shops and historic sites. Bit of a climb up to the desk/rooms but the staff was ever so helpful getting luggage up. Double lock entry made us feel safe. Very busy street—loud-/but OMG, when you close the window, it was sooooo quiet!! Not recommended for older or disabled as stairs may be a big challenge. But room was lovely, staff was kind and breakfast was a treat.
Chris
Everything about this property was excellent!
Tawny
What a little gem! The hotel is in a perfect location; easy walking distance from the main sites and buses, but on a quiet street. My room was on the backside of the building so I woke up to the sound of birds chirping. My bed and pillow were also very comfortable. I was able to check in 30 minutes early which was super helpful. Despite being a very small hotel that isn’t staffed all day, the staff there was wonderful. The hotel is an incredible value and I wouldn’t hesitate to stay there again.
Eric
Overall good
Chia-I
The staff is friendly, the room is clean. The breakfast is great. Area is walkable to every visit spot, very convenient. Only downside is a lot of stair, good for carry on but not for big luggage.
Tricia
Breakfast good in lovely setting. Room nice. A/C included. No room safe. Stairs were fine for us but may be issue for others as 4 flights. Good for one night stay, but very limited hotel on one floor of a multi floor apartment complex, so would not want to stay for longer duration. Basic, but functional for what we needed for one night
Patrick
Service attentionné
Le propriétaire est extrêmement attentif aux besoins de ses clients. Il est descendu 3 étages pour nous accueillir et a monté seul toutes nos valises.
Koichi
Kind and helpful staff, fresh and tasteful breakfast - although a bit late for business, located in a comfy residential environment but close to tram station, T2 terminal very convenitent for airport. No restaurants in the vicinity, so it is quiet.
Elizabeth
False description. It’s 5 FLIGHTS not 5 steps
This says 5 steps to reach hotel, it’s 5 FLIGHTS of stairs. Very misleading and deceptive. Someone did help carry bags but it was miserable having to go up and down after walking all day. They should be honest in their description. I would have NEVER booked this hotel if I’d known it required this much stairs.
Theresa
We loved this hotel. The room was lovely and very clean. The bed was very comfortable and the bedding was fresh and clean. The people were so nice. The breakfast was good and quaint. There is no elevator and there are two flight of stairs to get to the hotel, however upon arrival, the staff carried our suitcases up and when checking out, the staff carried our suitcases down the stairs. We would definitely stay here again.
Henry
Some of the electrical outlet didn’t work. Other than that everything else is real good.
George
Hotel is on the third floor, you will need to climb 6 flights. It wasn’t a problem for us, but it will be for those with health issues. There’s no elevator. This is the only negative point. The rest about this Boutique Hotel is only positive. I’m not sure why this hotel has only one star. I would easily give them at least three stars! Super clean, friendly staff, tasty breakfast, very quiet. I would definitely recommend if you prefer to stay away from the noisy, touristy streets of Florence. We walked from this hotel everywhere; so if you like walking, this place is perfect. Will stay there again!
Vanessa
Very friendly staff. Clean room and delicious breakfast.
Greg
The staff is the best, knowledgeable & helpful. We loved the breakfast. Close to transportation but located on a quiet street. Hope to visit again soon.
Elizabeth
This boutique hotel was fantastic! The staff were so kind and accommodating. The room was spotless and all of the toiletries were replaced daily and clean towels! The only thing missing was an elevator lol
Shannon
The staff is helpful and the location is excellent.
Andrew
A nice boutique hotel, in a quiet part of Florence, easy walking distance to the centre. Trams stops neaby to airport, train station or through the city.
Danny
The staff is very friendly and kind, however the hotel is, in my opinion, incredibly overpriced for what it offers. Three flights of stairs with our luggage was difficult. Rocco did help us with the bags on arrival, but our checkout was not during front desk working hours. There is no 24 hour front desk staff, which I thought was strange, and we needed assistance on our last night due to our taxi cancelling, and front desk had left for the day. The room is fine, nothing special. Good location. Breakfast was ok, but underwhelming compared to what I expected based on the reviews I had read. I think there are much better options in the area at the same price point.
Mara
Great hotel. Location was convenient and quiet. Hotel staff was absent most the time. The 4 flights stairs was a killer. And lighting in the stairwell was almost dangerous. Breakfast was great. Room and beds weee awesome and comfortable.
Gedrich
This property was perfect and the staff super helpful, I will definitely will recommend it to my friends.
Katelyn
Comfortable, excellent service staff and breakfast. Short walk to central area but out of the way enough to be quiet. Really enjoyed our stay.
Alma
Loved the location! Staff was super friendly and helpful! Would definitely come back here!
Daniel
Friendly staff. Great location.
lindsay
The staff were excellent. Kind and helpful. The breakfast was amazing.
Beatrice
Lovely place to stay, great location near the historic centre and good quality breakfast options.
Staff is super kind and helpful!
Staff is super kind and helpful!
Allison
Well-maintained and very welcoming staff.
Luis
Average, good location
Raeshel
This property was extremely clean! And staff was amazing!!! The breakfast was more than i had expected and was wonderful! Only two things to note. There is no room safe and you have to climb 55 steps to get to the rooms. Which isnt uncommon in Italy but be aware if you have trouble climbing and hauling suitcases.
Edna
Very friendly and helpful staff, great breakfast.
The stairs up to the reception are intense but very nice room.
The stairs up to the reception are intense but very nice room.
Maria
We loved our stay here. The entire staff was very friendly and helpful. The room was very clean, the breakfast was delicious, and the decor and atmosphere were very nice. It's a place I would recommend to my friends and family, and I would definitely return. Thank you!
Michele
This hotel is a gem!
gergely
Excellent stay, attentive staff, Rocco always ready to help no matter what the topic, rooms are modern, great A/c which came in very handy with 40 C conditions.
Verified traveler
The location is fantastic! Close to the old town but not too clase to be lound. Very nice breakfast! Room is super clean. I like the wood floor instead of carpet. I only wish they have elevator.
Patricia
Happy with this spot
Lovely, boutique pension within walking distance of Accademia (the David) which is why we stayed here. It's not far to walk to main area of Florence. The pension is basically one floor in a residential building. You have to walk up a couple of flights of stairs to get there. They did help with the bags, unlike our first hotel in Rome, which we appreciated. The staff is friendly and there is a very good breakfast with nice lady who makes your coffee and tea, etc...
I recommend this place if you don't want to be right downtown and you don't have mobility issues.
I recommend this place if you don't want to be right downtown and you don't have mobility issues.
Martin
Great experience, so friendly, easy walking distance to all main areas of the city. Breakfast was very good with personal service. Would highly recommend to anyone. If you need help with your cases just ring the bell as it is 55 steps up but well worth the climb
Diane
Wonderful. Great breakfast.
krikor
Impeccable in all aspects! Charming staff! Excellent breakfast! Highly recommended.
Yu
We had a wonderful stay. The room was clean, comfortable, and staff was super friendly and helpful. The breakfast was fantastic. Would love to stay here again.
Kalkidan
This was a great stay . It was very accessible from the airport and major locations (not all ) . Staff was nice and friendly . Neighborhood is really safe even to walk back from downtown after 9 pm . Taxi stops was also very nearby.
Samrawit
The property itself is very good. The people who work there are very nice especially the lady who is there to greet you there, help you with your luggages. I wish I remembered her name. The breakfast is great and enough. Cute breakfast room. Very convenient to the center and to transportation. Close to Santa Maria novalle train station walkable if there are not item you are carrying. The only complaint is the property is on the third floor of a building and there is Only stairs. One of our travel companion had to stay in another hotel. The property mention about the stair access but doesn’t tell you the flight of stairs. It is not for people who can’t climb stairs or people with heavy luggages. Overall our stay was excellent!!
Manuel
La ubicación es bastante buena, ya que la misma calle te lleva hasta il Duomo; estos días están arreglando y complica un poco pero fuera de eso bastante bien 10 minutos a la Catedral y 20 a la terminal de trenes caminando
Gustavo
The breakfast was amazing, the host prepare breakfast and coffee was serve to your table.
Chi Cheong
Everything was perfect during our 3-day stay. Therefore,all 5 Stars.
MARIA LARA
Highly recommend
The owner is a delightful young florentine man ready to help out with any request including restaurant recommendation. The Hotel is super clean occupying the top floor of a very central building literally around the corner from the Galleria dell’ Accademia.
Chris
The hotel itself is very nice and looks recently remodeled. Breakfast is offered right next to the reception and has good offerings. Building access is easy although it is up some stairs (55 or so). Rooms are clean and updated, but a bit on the smaller side. The location is about 5 minutes from the Accademia dell'Arte (David statue) but 10 to the Duomo. Food options are also about 5 minutes away and increase as you get closer to the Duomo area. Overall nice hotel on a quiet street, but a bit out of the action so be comfortable with some walking.
Fraser
We booked here at about 10 minutes notice after being let down by an Airbnb.
The hotel is lovely, very clean and comfortable. The staff are really nice too!
Would recommend.
The hotel is lovely, very clean and comfortable. The staff are really nice too!
Would recommend.
Amy
A nice homely hotel, lovely staff and perfect walking distance to the main square etc. Only thing it was missing was a little outdoor terrace which would give it 5 stars across the board!
Peter
It was a extremely wonderful
Steven
Very kind and helpful staff, breakfast was nice. Rooms were clean and spacious
Kevin
The staff are amazing and the location is perfect. Easily walkable
Yvette
We had a wonderful time in Florence. Our hotel manager, Rocco was extremely helpful and accommodating! We will recommend this hotel to friends who will be visiting Florence.
Nitin
We stay 3 days for family vacation.Very nice hotel. Rooms are very clean and good size.breakfast Rocco make it fresh. It’s on 3 rd floor and no elevator. Near by all attractions.
Kristin
We loved our stay at the Boutique Hotel Hugo. This place was so charming and also comfortable. Staff was very nice and helpful. We left for exploring too early to enjoy the breakfast, but the breakfast area looked very nice. We would definitely stay here again!
Ronda
The staff, location, cleanliness, breakfast, everything was wonderful. Very close to all the piazzas, restaurants and train station.
MATTHEW
A brilliant little hotel
We had a fantastic stay at Boutique Hotel Hugo! The location was great, just 10mins walk from the Duomo but quiet at night. Our room was very clean and comfortable. Rocco and the staff were really welcoming and breakfast was very nice with a selection of pastries, savoury sandwiches and good coffee.
The hotel is up a couple of flights of stairs, so I couldn't recommend it for anyone who might have trouble with mobility, but it was fine for us and Rocco helped us with our suitcase when we arrived.
Overall, a perfect base for our trip to Florence!
The hotel is up a couple of flights of stairs, so I couldn't recommend it for anyone who might have trouble with mobility, but it was fine for us and Rocco helped us with our suitcase when we arrived.
Overall, a perfect base for our trip to Florence!
Kassity
The room is cozy and nice. The wifi was great and fast. However, the wall was a bit thin so I can hear a lot of “stuff” when there are people next door. Also, for some weird reason there are many mosquitos in my room. Otherwise, my stay was very pleasant and comfy. The guy at the front desk was absolutely amazing. I would stay there again if I visit florence again.
ALICIA
Great hotel and host! Amazing breakfast!
Was a bit tricky to find.
Only negative experience was that the fridge was not working properly and our food was spoiled. We were very disappointed in our Florentina Steaks going badd :(
Was a bit tricky to find.
Only negative experience was that the fridge was not working properly and our food was spoiled. We were very disappointed in our Florentina Steaks going badd :(
Yelena
Beautiful boutique hotel, be ready to climb the stairs
Anita
Hotel Hugo was perfect for our 5 night stay in Florence. Our room was clean, spacious and the king size bed was very comfortable!
The breakfast served each morning was delicious with pastries and cakes.
Rocco was very helpful with suggestions on where to eat and visit and was very pleasant to us each time we saw him.
The hotel is a 15-20 minute walk from the train station and Duomo and the Galleria dell'Accademia is just around the corner.
There are many food places nearby (we really recommend Antica Trattoria da Tito and Pucinella Pizzaiolo next door to it).
Overall I would really recommend this hotel, it was very basic but theres so much to see in Florence you'll barely spend any time in the hotel room!
The breakfast served each morning was delicious with pastries and cakes.
Rocco was very helpful with suggestions on where to eat and visit and was very pleasant to us each time we saw him.
The hotel is a 15-20 minute walk from the train station and Duomo and the Galleria dell'Accademia is just around the corner.
There are many food places nearby (we really recommend Antica Trattoria da Tito and Pucinella Pizzaiolo next door to it).
Overall I would really recommend this hotel, it was very basic but theres so much to see in Florence you'll barely spend any time in the hotel room!
Liliana
Very clean hotel and very well designed. Great location, quiet but close to all attractions.
Rocco, our host, was very friendly and customer-oriented.
Would highly recommend
Rocco, our host, was very friendly and customer-oriented.
Would highly recommend
Mary-Lee
SUPER CLEAN ROOM
Very clean and well within walking distance of great landmarks and historic sights
Indira
Good
Francisco
This is a family run hotel, and they are incredibly nice and accommodating. Highly recommended. Location, room, and breakfast were great as well.
Matthew
Rocco went above and beyond during our stay. When we left the keys inside our room at 2:30 AM, he still picked up the phone and came to let us in. What a live saver! The breakfast here was great too. I would highly recommend Hotel Boutique Hugo to anyone looking for a place to stay in Florence.
Teri
Highly Recommend
There are a lot of stairs, but the property is wonderful. We appreciated Rocco’s manner, service, and recommendations.
Michael
Everything was perfect. Staff was excellent!
Jose
My partner and I had a great experience. The owner and host, Rocco was very welcoming and friendly. He was very attentive and made our stay very comfortable. Would most definitely stay here again!
Natalie
Nice rooms and homey feel, didn’t like climbing so many stairs to get up there
Maria
Very good value and very good location. Room a bit small and although the breakfast was very nice, some variety would make a difference.
Claudette
My stay was wonderful. The hotel is well designed and well appointed.
Phil
The hotel was clean, quiet, and comfortable, and the breakfasts substantial and delicious. Rocco was an outstanding hotel manager, making himself available as needed to his guests and really making every effort to go above and beyond in helping us feel welcome and comfortable. I would only look at the Hugo if planning a return trip to Florence.
Valerie Anna
Outside looks unassuming but the hotel (about 8 rooms on the second floor) is super clean and quiet and well located for all the sights. The manager bends over backward to make sure you have everything you need and breakfast is great.
James R
5 Stars
Amazing place, great decor, super clean, front desk was very service oriented and very kind. I would happily stay here again and recommend to others.
Lucy
Near train station and lots of restaurants very nice 👍 Rocco was very helpful with information and helping us with our luggage’s
The room was nice and clean
The room was nice and clean
Anahita
I arrived after a last minute change in plans and emergency. The warm welcome, hospitality, facilities and everything about my stay made me feel so much better and was really wonderful. Would definitely recommend!
Verified traveler
An amazing boutique hotel close to everything in Florence. They will take care of all your needs and help in any reasonable way. No doubt we will always stay here when visiting Florence.
Meredith
Great experience, breakfast was delicious. It’s located on a quiet road, but not far from dining and shops
Paul
Great Hotel - would go back
Hotel was well positioned , make sure you check out parking if you are driving to Florence due to the traffic restrictions etc . The hotel offers two options.
Would have been better if there was a constant presence on the reception desk but not sure if this was due to COVID - the bar/ breakfast area wasn’t open at all but the hotel was clean quiet and comfortable - just keep in mind there is no lift and three flights of stairs to carry your bags up.
Would have been better if there was a constant presence on the reception desk but not sure if this was due to COVID - the bar/ breakfast area wasn’t open at all but the hotel was clean quiet and comfortable - just keep in mind there is no lift and three flights of stairs to carry your bags up.
Verified traveler
Perfect location to explore Florence, my room was very newly decorated (June ‘20) Rocco at reception was friendly and helpful.
Donald
Clean as can be!
This boutique hotel is immaculate and carefully maintained.
Marco
I know where I'm staying next time I come back!
Rocco and his staff was one of the nicest people we met in Italy. So attentive to all of our needs. There is 4 flights of stairs to get to the hotel and Rocco helped us up the stairs, made sure we had water and any food we needed for breakfast. He pointed out a few good restaurants while we were in Florence (they were awesome and priced decently). The hotel itself is actually positioned in the best place. It's far enough that you don't hear the crowds of people are il duomo but it's close enough that you're only 5 minutes away from it.
Raefei
The space was just PERFECT. The hotel was clean and cozy as was my room. The bathroom was pristine. Breakfast was included and there were some good options. John/Rocco at the front desk was SOO helpful and provided everything I needed with essentials and logistics. Thanks! Would definitely stay here again.
Wiliam
Great place to stay!
Everything was perfect! My room was immaculate, the staff was incredible, the included breakfast was a great start and the neighborhood was in a nice location and easy walk to all of the historical sites, galleries and museums. I will absolutely stay again should I be fortunate to visit Firenze again.
Verified traveler
Perfect location, quiet but short walk to city and main sites. Very friendly staff, allowed early check in and late check out. No lift access however not an issue as staff were more than willing to assist with luggage.
Very good breakfast and decent size room/bathroom. Highly recommend.
Very good breakfast and decent size room/bathroom. Highly recommend.
Jessica
Brilliant hotel
Fantastic hotel! Ideal location 10 mins from the centre of town and 20 mins to the train station! Lovely breakfast every day, modern hotel very comfortable! Lovely staff.
Verified traveler
Great location with lovely rooms and personal service.
Titus
Perfect stay
Perfect, very good location, nice and friendly staff, good italian breakfast, valet parking for a reasonable price. We will definitly return
Amy
Fun with friends in Florence
Nice boutique hotel but no elevators 3 flights of steps my only complaint.
MO
The property was very clean, the breakfast was great, the staff was very friendly and helpful with suggestions of what to do in Florence. The weather was very hot, but the room was air conditioned and our stay was lovely. I recommend this hotel!
Daniela
great boutique hotel
The hosts are very helpful and generous.
We stayed for two weeks at the hotel.
The location is an amazing 5-minute walk to every major tourist attraction in the city.
The rooms are super clean.
No doubt I will recommend this hotel to my friends
We stayed for two weeks at the hotel.
The location is an amazing 5-minute walk to every major tourist attraction in the city.
The rooms are super clean.
No doubt I will recommend this hotel to my friends
Paloma
Excellent!!!
Verified traveler
Room was great. The bathroom could use some hooks for towels. Breakfast was a nice way to start the morning.
Location & surroundings
Boutique Hotel Hugo
Via Cavour 66, Florence, Italy
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Boutique Hotel Hugo
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