Loggiato Dei Serviti

10/10

Exceptional

11 Mar 2026

Jonathon

Cannot recommend highly enough. Location is great practically for major galleries, Duomo etc but also beautiful in a Piazza. Staff welcoming, professional and friendly.
I'd recommend the breakfast.
After so many \"brand\" hotels this is an absolute delight.

Self

10/10

Exceptional

23 Feb 2026

Christina Helen

Clean room, great staff, great location

Friends

10/10

Exceptional

23 Feb 2026

Vasile

Clean and kind staff, great location

10/10

Exceptional

20 Feb 2026

Leslie

Staff was extremely courteous and helpful. Room was spotless! We really enjoyed our visit.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Adam

Great location to the Duomo, nice staff day and night, clean and quiet rooms.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Andrea

Close to amenities, clean rooms and lively atmosphere!

Leisure Friends

10/10

Exceptional

03 Feb 2026

Jolinda

The staff were amazing and very helpful regarding sites to see. We had lost some items and they were very helpful about where to go to get help and sights along the way. This really made us feel like family.

This was our second stay at this hotel and would definitely stay there again. We can’t wait for our next visit!

Leisure

10/10

Exceptional

18 Jan 2026

Jeremiah

Great hotel and an awesome location. Room was amazing - very large. Easy access and easy to get around the area.

Would definitely stay again.

2 Adults (40s), 2 Kids (9-11)

Leisure Family_with_children

10/10

Exceptional

14 Jan 2026

Erika Tavernari

J'ai simplement adoré l'hôtel et le personnel! Si je reviens à Florence, c'est sur que je resterai à la place!

10/10

Exceptional

06 Jan 2026

Gian Carlo

Breakfast was superb, staff helpful and friendly, room clean and spacious, location also a plus

Leisure Family

10/10

Exceptional

02 Jan 2026

Regina

10/10 everything was perfect

10/10

Exceptional

27 Dec 2025

Elizabeth

The rooms were wonderful and the staff friendly and helpful. Would definitely stay again. ThanKhoi for a great trip to Florence!

Leisure Family

10/10

Exceptional

17 Dec 2025

Kelli

Yes!

Leisure Partner

10/10

Exceptional

06 Dec 2025

Dana

We enjoyed our stay very much. We were charmed by the warren-like hallways, the wide open windows in our room, and the tiny elevator, although we used the stairs most of the time. We didn’t partake of the breakfast buffet but it looked good. We had none of the issues we read about in other reviews; no smell, mild, no nothing. Our room was lovely and had a beautiful view. The staff was lovely to us. The hotel was perfectly situated to walk to all of the sites a tourist would want to visit. Everything was within a 15 minute walk. The single complaint we had was that many students hang out on the steps in front of the hotel and they leave cigarette butts and bits of trash behind. All in all, we would definitely stay again.

Partner

10/10

Exceptional

29 Nov 2025

John

Clean everything. Hospitable staff. Kind staff members. Beautiful room with a great view of the courtyard. Great breakfast.

Leisure Family

10/10

Exceptional

20 Nov 2025

Marguerite

Decor and location.

Business Family

10/10

Exceptional

19 Nov 2025

Cassie

Such lovely staff, a gorgeous room and made for an incredible stay!!

10/10

Exceptional

17 Nov 2025

Paul

yes, everything

Partner

8/10

Excellent

16 Nov 2025

Marsha

The location was perfect

10/10

Exceptional

14 Nov 2025

Joanna

Lovely hotel. Very welcoming staff, very courteous.
Lovely, clean, comfortable, spacious room.
Amazing breakfast selection

Business

8/10

Excellent

11 Nov 2025

Natalia

The staff was very friendly. Breakfast options were great and delicious. The room was gorgeous. The only thing was the noise from outside and some homeless people in front of the hotel. Other than that, everything was great, thank you!

Leisure Family

6/10

Pleasant

09 Nov 2025

Trevor

Floors are very noisy and walls are really thin. You can hear an entire conversation of the people above you and next to you. Rooms are big which was nice and the staff was friendly

Self

10/10

Exceptional

06 Nov 2025

Ana

The room was spacious, clean, comfortable, great location.

Leisure Family

10/10

Exceptional

03 Nov 2025

Jessica

Great stay. Clean rooms, nice staff!

10/10

Exceptional

30 Oct 2025

David Chien Feng

Great location and staff

Leisure Partner

4/10

Poor

28 Oct 2025

Karen

The room had no heat and the bed wasn’t suitable for seniors it was a raised platform and there was a fear of falling out of it at night or trying to get off of it without hurting yourself. There were steep stairs leading up to the room itself, if you have bad knees and can’t climb this is not the place for you

Leisure Family

10/10

Exceptional

26 Oct 2025

ZeYang

The hotel itself is part of the history.

10/10

Exceptional

23 Oct 2025

Vals

We loved every aspect of the hotel from the architecture and decor to delicious breakfasts and staff helpfulness. The only major defect Is the bath/shower set-up which is terribly dangerous - tub is too narrow and slippery and placement of shower head makes it difficult to take a shower without spraying the bathroom. My husband din’t w even take showers for theee nights.

10/10

Exceptional

21 Oct 2025

vincent

the room climate was ok when the window was open.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Kenneth

Florence

Incredibly beautiful room. Was in walking distance of the train station, and the shopping area.

Partner

8/10

Excellent

05 Oct 2025

Stacie

This hotel is extremely convenient to the train station and a good hotel, not excellent, but good.

Leisure Family

10/10

Exceptional

01 Oct 2025

Bart

Worth it. Lovely hotel.

Amazing hotel. 370 year old building. Fantastic staff, and a truly great breakfast. Close to important landmarks in Florence.

Partner

10/10

Exceptional

21 Sep 2025

Sarah

Great room! Loved the staff and breakfast.

8/10

Excellent

15 Sep 2025

Eden

Location was fantastic. Hotel is beautiful. For those not familiar with driving in Italy, this is not a drive in and out style hotel. It's located in the heart of the city and parking is difficult to find and expensive.

Friends_and_family Family

6/10

Pleasant

08 Sep 2025

Yesenia Elizabeth

No ac

10/10

Exceptional

07 Sep 2025

Evelyn

Great location!

Leisure Partner

8/10

Excellent

06 Sep 2025

Rachel

I have never written a negative review before, but our experience at Poderi Arcangelo was extremely disappointing.

During our stay, my partner sat on a stool placed under the desk in our room (both pictured), and it broke. Instead of apologising for unsafe furniture, the manager argued it was “clearly a table,” insisted it was our fault, and charged us for the damage.

There were no signs or indications the stool wasn’t meant for sitting. Its design and placement under a desk made it completely reasonable to assume this was its purpose. We were utterly shocked — not least by the charge but by the manager’s incredibly rude attitude (loud, demanding, dismissive etc.). In years of traveling, we have never experienced such poor customer service. It ruined the rest of our stay and made us feel incredibly uncomfortable at the hotel (so much we decided to dine elsewhere).

Otherwise, the property has stunning views and the food was very good. The room was clean and comfortable (though not luxurious), however had poor sound insulation. The remaining staff were very kind, especially a female receptionist who managed to reduce the fee. The wine tour and tasting were also very enjoyable.

Sadly, the way the above situation was handled means we cannot recommend this hotel. There are many places in Tuscany that offer beauty and respect for their guests—this is not one of them.

Partner

10/10

Exceptional

02 Sep 2025

Margarita

Excellent loved everything about it. Comfortable beds, pillows.

10/10

Exceptional

27 Aug 2025

Dan

Would definitely book here again!

10/10

Exceptional

17 Aug 2025

Michelle

99 stairs

This is an amazing hotel! The people are friendly and treat you like family. The food is excellent and the morning coffee was included.
We stayed in the panoramic suite which was wonderful, but there were 99 stairs between the piazza and our room. The tiny elevator only goes halfway up. But the view of the Duomo was breathtaking!
The staff communicated before the trip by email and answered several questions.
There is a train a block from the hotel that goes straight to the airport.
We walked everywhere and saw amazing sights every time.

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Fei

A super convenient location, 4 min walk to Galleria dell’Academia, 5 min walk to Cattedrale di Santa Maria del Fiore, 2 min walk to Museo Leonardo Da Vinci interattivo.
lots of food options nearby, many restaurants are over 4.5. Just randomly pick one and dine there, you won’t regret.
The hotel room is big and well cleaned, beds are comfortable. I love the breakfast the most. If I get back to Firenze, I’ll definitely choose here to stay again!

Leisure

10/10

Exceptional

05 Aug 2025

James

A gem.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Lorrie M

Absolutely wonderful stay- breakfast was amazing and the building is from the 14th century... room we got wasn't the unexpected but we loved it, and Florence!

Leisure Family

8/10

Excellent

23 Jul 2025

Jessica

Stunning room! Had a balcony overlooking the courtyard, but the beauty of the room was the amazing domed high ceilings and elegant bed. Very comfortable too, however due to the foot end of the bed frame being enclosed, it made it difficult for my 190+ cm partner to stretch out. Bathroom was very nice and had a bath.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Julian

Room had a nice view. Staff were very responsive. Good breakfast selection. Could do with cleaning doors around door handles as it made the rooms look a bit grubby.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Andrea

Unique and historic property in a convenient location, clean rooms, friendly staff, and great breakfast.

Family

10/10

Exceptional

19 Jul 2025

Michael James

VERY close to the train to the airport, as well as every museum! But the real draw is the room style and a/c ease of use in the summer.

Leisure Self

10/10

Exceptional

17 Jul 2025

Arian

Amazing property and location. Feels like yourey staying in a capsule in time.

Room was very well sized and clean. Large bathroom. Just down the street from the Duomo. Breakfast in the morning was a great start to the day. We stayed in the annex building

Leisure Family

10/10

Exceptional

13 Jul 2025

Melissa

From start to finish, the staff was wonderful, the hotel beautiful and comfortable and the location top notch.

Leisure Family

10/10

Exceptional

13 Jul 2025

Vanessa

This was a last minute booking due to our train back to Rome being cancelled. The front desk was very hospitable and they quickly set up our rooms with extra bedding. There is a fantastic restaurant that serves amazing pastries called Ricordi that is walking distance from the hotel. The room was very clean and the bed was very comfortable. We would stay here again.

Leisure Family

8/10

Excellent

12 Jul 2025

Christian

Great location and beautiful historic building. Wouldn't hesitate to recommend this hotel

Leisure Partner

10/10

Exceptional

11 Jul 2025

Viola

Excellent location and lovely quaint hotel

10/10

Exceptional

10 Jul 2025

Kari

The room was beautiful with a comfortable bed which made our stay after a long flight that much more enjoyable. The staff were friendly and helpful. The location was prime and walkable. We loved our stay and will be back again someday!

Leisure Partner

10/10

Exceptional

06 Jul 2025

Ramses

It's an older-style hotel, but with spacious rooms and close to many attractions. The hotel staff is very attentive and friendly, and the breakfast is excellent.

Leisure Family

10/10

Exceptional

04 Jul 2025

Rehman

One of the best hosts and staff to one of the most unique and beautiful properties you could stay at. Incredible !

10/10

Exceptional

03 Jul 2025

Sharon

Beautiful historic property— outside the business of the Duomo but just down the steeet. Amazing breakfast. Beautifully appointed room. Highly recommend

Leisure Family

10/10

Exceptional

29 Jun 2025

anna

We had an absolutely lovely stay at the Loggiato dei Serviti. It is a BEAUTIFUL hotel. Our room was in the annex, which just meant a different building that was very close to the main hotel building. The room we had was very clean, comfortable, and absolutely lovely. The service was also excellent from the front desk to the person who showed us to our room. The location couldn't be better. I highly recommend this hotel, and hope to stay there again in the future.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Quinntez

This place was like a museum!

Leisure Self

10/10

Exceptional

23 Jun 2025

Abigail

The property is in such a great location and a very nice property but what really made our staff was the staff. Everyone was so friendly and so helpful. We would stay again because of how amazing they are!

Leisure Partner

10/10

Exceptional

18 Jun 2025

Lorraine

The room was very nicely furnished and the bed was really comfortable. Loved the pillow menu. The staff were very welcoming and when we needed to retrieve some medication from our previous hotel the general manager was extremely helpful.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Lisa

WOW. We had an amazing stay here - off the main lobby but we wanted something different from other hotels (we do 4+ stars always). Such a great location and easily accessible for taxis. Walking distance to everything you want to see and the main street off here has all the best restaurants. Breakfast was great, experience was a 10 and we had two kids with us. They won't forget it! Felt like we were staying a clean museum.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2025

Zairiangely

I liked how spacious the room was and how close to everything!

Leisure Family

10/10

Exceptional

08 Jun 2025

Jeevan

Great staff. Great breakfast.

Leisure Friends

6/10

Pleasant

27 May 2025

Doris

The bathroom was quite old and stinks.

10/10

Exceptional

26 May 2025

James

Very close to the church!

Leisure Self

10/10

Exceptional

23 May 2025

Rosali

Amazing hotel and exceptional staff. Khiara at the front desk went above and beyond as we were celebrating my daughters graduation. The breakfast staff was also very helpful and provided us cappuccinos to go in the mornings. Comfy beds, beautiful room and excellent staff on top of being in great location next to duomo.

Leisure Family

10/10

Exceptional

19 May 2025

Barton

Classical architecture and friendly vibe

Reception people were always friendly and helpful, recommended a nearby restaurant where we had an excellent dinner. Beautiful old room with high ceilings and quiet, facing a sculpture workshop.

Partner

10/10

Exceptional

17 May 2025

Brent

I stayed may lol

10/10

Exceptional

15 May 2025

Sean

Great location

Partner

10/10

Exceptional

15 May 2025

Evalyn

The staff was

10/10

Exceptional

14 May 2025

Raquel

this hotel exceeded it my expectations. you can tell the staff there strives for excellence in all aspects. i will highly recommend it to everyone.

Leisure Partner

10/10

Exceptional

13 May 2025

Kelley

Highly recommend.

Our room was beautiful with the best view. Fantastic location and service was amazing. Highly recommend

Partner

10/10

Exceptional

12 May 2025

Katie

Close to the sights

10/10

Exceptional

12 May 2025

John

The dumbells in the room.

8/10

Excellent

11 May 2025

Philip

Pros: Good location, clean and safe.

Leisure Family

10/10

Exceptional

07 May 2025

Raquel

that hotel is excellent at everything. i would highly recommend it to anyone.

Leisure Partner

10/10

Exceptional

06 May 2025

Chris

Location, property was very unique

Leisure Partner

10/10

Exceptional

23 Apr 2025

Hayley

The staff at the hotel gave us a warm welcome as soon as we arrived and throughout our stay.

Our room was spacious, clean and had everything we needed for an enjoyable stay, including a private balcony overlooking the piazza.

The breakfast was excellent and included a range of hot and cold options.

Leisure

10/10

Exceptional

19 Apr 2025

Shirley

.

Leisure Family

8/10

Excellent

15 Apr 2025

Erin

The staff was very professional, helpful, and friendly. We stayed in a family suite, and the staff showed us to our room which needed explaining because it needed several keys.

The suite was located in a separate building,

10/10

Exceptional

15 Apr 2025

Olivia

This hotel was AMAZING. It was absolutely beautiful, I’ve never been at a hotel that I was as unique and cool as this one. We were in the annex building and found the room to be very spacious. It was on a fairly busy road so could be loud at time in the night with sirens so may not be great for a super light sleeper but it didn’t bother us too much. We also paid for the breakfast which had a really good selection and they made you a coffee of your choice from the coffee bar every morning, which was very nice. Highly recommend!

Leisure Partner

10/10

Exceptional

09 Apr 2025

Paul

The staff here were excellent and all professionally dressed. Their attention to detail is commendable and the professionalism from all staff was over the top Lorenzo at the front desk was extremely helpful upon check-in and always eager to help with any questions I had some of the best Americano I’ve ever had Hotel restaurant and the breakfast here are to die for with a huge and I mean absolutely huge selection of what you can have.

Leisure Self

10/10

Exceptional

04 Apr 2025

Ann

The decor and view were beautiful. Open windows were refreshing The location was outstanding. Close and convenient to shopping, sites and restaurants.

Leisure Partner

8/10

Excellent

12 Mar 2025

Valerio

Location and cleaness

10/10

Exceptional

03 Mar 2025

Anthony

Interesting place to stay,makes you feel like back in the days of old they have kept it up very nicely and the staff was amazing. We enjoyed the experience

Leisure Partner

10/10

Exceptional

27 Feb 2025

Kathleen

Beautiful, old building with character and antique's. Nice area, walkable
To many sites….side street had a wonderful dinner option that was recommended by hotel staff. Perfect breakfast buffet. This is an

Leisure Partner

10/10

Exceptional

25 Jan 2025

Cuauhtemoc

Awesome people

Friends_and_family Family

10/10

Exceptional

11 Jan 2025

Hannah

Beautiful property, centrally located (we could walk everywhere), lovely breakfasts each morning. The staff were very kind and helpful. They upgraded us for free to a room with a view of the Duomo, and when we planned to stay in Florence a few extra days, they were incredibly accommodating. Highly recommend.

Leisure Family

8/10

Excellent

05 Jan 2025

Tammy

Lovely quirky hotel with great staff

It was a lovely quirky hotel, however my room required a flight of quite narrow stairs, perhaps not great for someone of my age, but they were super friendly, we all got a Christmas gift and the breakfast was the best I had in Italy. Great location, easy for walking and tons of restaurants. Besides the room up a flight of stairs, it was a great stay.

Friends_and_family Family

8/10

Excellent

29 Dec 2024

Paula

Our family of 4 (2 adults and 2 teenagers) enjoyed the old-world charm of this hotel. Our spacious room was top floor of the annex. It was beautifully furnished, had a king bed and 2 twin beds. The beds were very comfortable. A huge bathroom with a tub and a shower we wish we had at home: perfect water pressure! Advice to anyone staying: first open the hot water and let it run until very hot, then slowly add cold water and then it is perfect. The location was excellent. Walk out the door of the annex and look right: the Duomo. Right across the street-delicious pizza. Wonderful restaurant RossoCrudo. To the left is the Innocenti. Hotel serves a delicious breakfast. Staff is kind and helpful. All of Florence attractions are a very pleasant short walk away. The only negative is that the old, tall windows are only single paned. Although it is a quiet area, if young people are walking at night and talking loud, you can hear them. I always travel with ear plugs, so no problem and my family sleeps through anything. If you are a light sleeper, I highly recommend ear plugs. We will be back to this hotel when we return to Florence.

Leisure Family

10/10

Exceptional

26 Dec 2024

Peter

Very nice and helpful staff and the breakfast was great!

Leisure Family

10/10

Exceptional

25 Dec 2024

Duane

Beautiful property and very friendly staff. Breakfast was excellent.

Leisure Family

10/10

Exceptional

20 Dec 2024

Esther

Beautiful

10/10

Exceptional

17 Dec 2024

María

The hotel is beautiful and well kept. We stayed 4 nights. The location is superb. The breakfast was very good and the personnel was very accommodating. We had a wonderful time and definitely would come back if I ever have the chance to stay in Florence again.

Leisure Family

10/10

Exceptional

10 Dec 2024

Verified traveler

Lovely hotel

Lovely hotel with high standard of service. Stay there every time I visit Florence.

Business

10/10

Exceptional

02 Dec 2024

Heidi