Name: My Guest In Florence
Address: Via Santa Reparata 105, Florence, 50129, IT

4/10

Poor

07 Jul 2026

Chau

Listing is extremely misleading and staff was basically nonexistent.

First, AC: we were not allowed to turn on AC unit in late May - they said it’s against regulation, but we confirmed this is not the case for wall mounted units.

Second, the noise: Street traffic is extremely loud despite being a quiet area and it regularly woke us up at 7am. Front door buzzes loudly every time someone uses it, all throughout the night. If anyone is talking outside the building or in the lobby, you can hear it.

Third, parking: There is no valet parking, and self parking is several minutes (450 m) walking down the street. There is nowhere to leave the car while loading and unloading bags. And there is no elevator to bring bags up and down a very large stairwell, and no one to assist.

Lastly, security and staff: We never saw a concierge or any staff on site. Bag storage did not feel secure.

The best finish to our stay was when our bags were being stored and they locked us out of the building and didn’t answer our calls for 30 minutes

Partner

8/10

Excellent

02 Jun 2025

Susie

My kids and I had a wonderful stay. The apartment was very nice and clean. Directions for checking in were clear and the staff was very helpful.

Friends_and_family Family

10/10

Exceptional

20 May 2025

June

I did not see anyone/ employees. I did not know how to get open front door. Another guest told me to use QR code. Luckily my phone works in Florence, the first time (to get second floor access). When I called the hotel again, to reach an employee, my call did not go through. I tried to call via the website and using country code, no luck. I wish I had known prior, about how to access entry into the hotel.

Leisure Self

8/10

Excellent

19 May 2025

Irina

Wondering staff. Apartments need updating and bathrooms are barely functioning. One had no hot water. Needs a paint job and updated cleaning and bathrooms

Leisure

10/10

Exceptional

01 Mar 2025

Loren

Loved every detail! Great communication with staff!

Business_and_leisure Family

4/10

Poor

27 Dec 2024

Clark

Horrible stay in Italy.

The stairs were horrible to get to the room. The beds were not comfortable and there were bed bugs. I had bug bites everywhere so it pretty much ruined my trip to Italy. I would never stay there again and recommend you don’t stay there either.

Friends_and_family Family

8/10

Excellent

02 Oct 2024

Hong

Nice place, nice staff

Friends

6/10

Pleasant

10 Jun 2024

Sungjae

Good location, but poor housekeeping

Location was good to get access to major attractions in the city. Poor housekeep. Hearing that towers were aupposed to be replaced every two days, we placed used towels on the bathroom floor after the second night, but they were placed again just by folding. It was hard to see hotel staff.

Partner

10/10

Exceptional

19 May 2024

Lan

nice place

Leisure

6/10

Pleasant

17 Apr 2024

Kathy

This hotel doesn’t have laundry (false advertising) no elevator,you have to carry your luggage to the 2nd floor

Leisure Partner

6/10

Pleasant

17 Apr 2024

Andres

This place is listed as less than a 10 min drive to Florence airport. It’s actually at least 20 mins. Parking is very complicated and you can hear your neighbours very easily. The host asked for exact arrival and departure times which I provided and then they sent us to a parking lot that would not be open early morning in time for when we needed to get to the airport. This forced us to find another lot and took an hour out of our already very short visit to Florence. Atleast they helped us find a solution.

Business_and_leisure Partner

8/10

Excellent

06 Apr 2024

Yelena

We really liked the host who greeted us and provided a little treat for our daughter's birthday.
However, the property didn't have heat at night and was cold. Also, it was noisy outside the windows at night and hard to sleep.

Leisure Family

10/10

Exceptional

11 Oct 2023

Sylvia

The property is nice and check in was very easy.

10/10

Exceptional

02 Oct 2023

Angela

Loved it

Beautiful room! Incredibly friendly service! Walkable neighborhood with many restaurants close by and great recommendations given as well and even helped with a reservation. One of the most comfortable beds on our entire trip. We would definitely stay there again on another trip back.

Partner

6/10

Pleasant

28 Sep 2023

Dominique

We needed to have access to phone to call in to have the front door unlocked. Both sink and shower drains were plugged …. very unpleasant. I mentioned to to the lady who welcomed us and was was told we had to wait…we waited three days and nothing was done. For the high price paid very poor conditions in our room.

Leisure Partner

8/10

Excellent

17 Aug 2023

Jamie

We very much enjoyed staying here. Amenities were nice and apartment was very clean.

Leisure Family

10/10

Exceptional

26 Jul 2023

Zulma

Literally the best hands down. From the moment my friends and I checked in to the moment we checked out everything was so seem less. The location was perfect, close to the train station as well as close to the center. I truly believe my stay at this boutique made me fall in love with Florence. The host (husband and wife) were the best. Can’t wait to come back to Florence and stay here again.

Leisure Friends

10/10

Exceptional

10 Jul 2023

Martha

Cute little B&B

Great little B&B. Up a flight of stairs, no elevator. Had the manager on duty not spent some time showing us on a map where to go and what to do, we would have missed a couple of fun things to do. Totally independent at this place. Lots of walking! Two blocks to the place they provide breakfast. Loved it.

Friends_and_family Family

10/10

Exceptional

16 Jun 2023

Andrew

Andrew S

Good location. Quiet yet close eough to quickly get to attractions. Very clean. Rooms totally functional - you dont want to spend too much time in room in Florence anyway. Good size bathroom. Coffee and tea maker. The front desk staff were superb and extraordinarily helpful in giving me directions and helping me to get my delayed luggage from airport, arranging taxi's. Nothing but praise and totally recommend it.

Business

10/10

Exceptional

14 May 2023

Jim

Manager Alisseo was great. Assisted in ways he didn’t have to. Good operation. Nice room in old building but up to date. Well done!

10/10

Exceptional

04 May 2023

Debbie

Our triple room was spacious, clean and comfortable. Shower was a bit small but everything else made up for it. Location is great, walking distance to everything including train. We recommend this hotel to anyone who likes a quiet area, clean and easy access to everything. We would stay there again.

Partner

8/10

Excellent

03 May 2023

Mariah

Was hoping for beach front, but everything else was wonderful

Leisure Family

10/10

Exceptional

21 Dec 2022

Lynn

Our rooms were immaculate, warm and spacious. Access into building is super easy with self-checkout. It’s a bit of a long walk from the train station, however we figured out the bus system and took it back to train station (bus stop is a couple blocks away from property). The shower can be a bit tight based on which way you’re facing, but very nice bathroom. On 2nd floor and no elevator if you have heavy luggage.

Leisure Friends

10/10

Exceptional

07 Aug 2022

ANA

The room was the same as the picture. We felt comfortable, safe, and we got an excellent reception. We received some welcome snacks. It was easy to manage the doors and keys. We were very pleased to stayed in My Guest In Florence.

Leisure Family

10/10

Exceptional

24 Mar 2022

Aaron

Great experience and at walk distance from all the historical sites. My wife and I enjoyed it and will definitely be back.

Leisure Partner

10/10

Exceptional

04 Oct 2021

Daniel

Outstanding service and modern spacious rooms

Our stay at My Guest in Florence was really great! The rooms were very clean, modern and spacious. Ale at reception did a great job welcoming us and giving us valuable recommendations for Florence and even a little bit of history! Very interesting.
He made our stay feel like we were visiting an old friend. We had a couple challenges with our trip, which required us to have to rent a wheelchair, and Ale went above and beyond and helped us sort everything out with the rental company. Thank you so much Ale!

Friends_and_family Family

10/10

Exceptional

29 Nov 2019

Jorge

Very nice. Personnel very concerned about your well-being and stay.
Would return here

Partner

10/10

Exceptional

27 Oct 2019

Nicole

Pretty B&B

We only had one night here, but it was wonderful. They had a pack n play for our daughter, and the room and shower were great. Updated and the view from the room was great! We received vouchers for breakfast down the road from the room and that was nice as well. There is no elevator, but it's only 1 flight of stairs.

Friends_and_family Family

10/10

Exceptional

05 Aug 2019

Nicola

Perfect

Perfect little hotel - so clean and comfortable with good air con and good wifi. Man at the desk was really helpful and gave us a map when we checked in. Great location - walking distance to shops, restaurants and all the popular monuments. After staying in a couple of awful hotels in Italy, my husband and I were so relieved that this hotel was so lovely.

Partner

8/10

Excellent

23 Jun 2019

Yasmeen

2 nights Florence

Very clean spacious comfortable. Just found it slightly a longer walk from the central sights as the street is really long to get to the apartment.

Friends

8/10

Excellent

04 Jun 2019

Peter

Wonderful property, but noisy.

The property is really great, modern interiors, great staff, good location within 1km walking distance of the centre. The only negative is some rooms overlook the street which is noisy and the windows are old wooden structures that don't block any noise out.

Friends

10/10

Exceptional

29 May 2019

Hui Lee

Nice

Nice and clean place, but other than the day of checking in, no staff were seen and we needed a water kettle but didn’t deem it enough to call them
Back for it. Otherwise nice.

Family

10/10

Exceptional

01 Aug 2018

adriana botero

My Guest Florence

Great small property, with great personable staff. Staff provided detailed suggestions on local attractions, markets and eateries.

Family

6/10

Pleasant

21 Jul 2018

Priya

We decided to book here after seeing very positive online ratings and a great price. We were there for five nights but for the first four they put us in a tiny room with only a double bed. We could barely move around the room or turn over in bed. We asked them to move us but they said they had no other rooms. My cousin who was traveling alone got a huge room while we two were crowded into a tiny one. Finally on the last night they gave us a huge room in the front of the building which much nicer but very loud due to street noise. The B&B did have some good points though: it was central, rooms were clean, and staff helped us move rooms.

10/10

Exceptional

16 Jul 2018

V.

Friendly and Helpful staff.
Super clean, comfortable, spaces room.
Very close to tourist attractions.
Would recommend to family, freinds, and anyone.
Certainly would stay there again if we would come back to Florence.

10/10

Exceptional

13 Jul 2018

Verified traveler

Great location, walking distance to everything, but in a quiet street. Staff were very lovely, as well as the cute cafe for breakfast included with the room. Would definitely recommend!

10/10

Exceptional

05 Jul 2018

Verified traveler

Really enjoyed it, staff was welcoming and super nice

8/10

Excellent

12 Jun 2018

Martin

Pleasant place to stay in ideal location for seeing the sights of Florence. 15 minutes walk from the train station. Room a little on the small side but you don't spend a holiday in your room. Staff extremely helpful. Would recommend this place and would stay again.

10/10

Exceptional

26 May 2018

Verified traveler

Warm welcoming at check-in. Comfortable bed and clean. The only negative thing would be is that there was absolutly no where to put your bathroom toiletries. At least a shelf or small table would have been nice.Otherwise, everything was fine!

10/10

Exceptional

11 May 2018

Verified traveler

A little bit noisy but that's the hazards of old properties but overall nice place to stay

8/10

Excellent

09 Jan 2018

Verified traveler

Pleasant stay.

Location was a good walking distance to attraction. Breakfast at nearby cafe was nice pastries. There was no lift which would have been convenient. Room was spacious and clean and bed was comfortable.

10/10

Exceptional

17 Oct 2017

Karen

Great Place to Stay

We just returned from a week at My Guest in Florence and had the most wonderful experience! The location is on a quiet little street within easy walking distance to everything you'll want to visit in Florence. The entire place is only a few rooms ( either 7 or 9) on the 2nd floor. The rooms are bright, spotless and large with private bathrooms and refrigerator. The beds were very comfortable. Our room had floor to ceiling windows opening up to the little courtyard. I believe the entire place opened only about a year ago. Upon check in you are provided with a key to the building, another key to enter the 2nd floor and a 3rd key to your room. The staff were always eager to help or answer any questions we had. We spent several nights on the large balcony enjoying wine and cheese with friends. If you include breakfast in your reservation, and you absolutley should, it is at the Nabucco Wine Bar about 2 blocks away. This place is the most adorable local caffe. You will choose one pastry, one savory item, juice and coffee. There is really nothing I would change or improve about our stay! My expectations were exceeded.

8/10

Excellent

11 Oct 2017

Ginny

Lovely B & B

This is a lovely B & B, very clean and comfortable. Breakfast is served down the road in a cafe not at the B & B, but we didn't find this to be a problem. We found it to be fairly central, most places we wanted to see within a 15 - 20 minute walk. Would be happy to stay here again if we returned to Florence.

10/10

Exceptional

25 Sep 2017

Pascale

Lovely Guest House

Stayed for 5 nights and wanted central location. Room just like the photos: nice clean room/bathroom and comfortable bed & linen (slept very well!). It looks newly renovated. Convenient mini fridge in room .Staff very friendly and professionnal. The only negative is the breakfasts provided in a local café: restricted choice (1 croissant, 1 piece of the same quiche + 2 beverages); it is ok for 2, even 3 days but otherwise...
Overall, would stay again but would opt for no breakfast plan.

Partner

6/10

Pleasant

24 Sep 2017

Verified traveler

Wotif stuff up

Got to hotel who kindly had kept our reservation despite Wotif making no payment. This was reimbursed a week later.

8/10

Excellent

22 Aug 2017

Chandra

Stay at Flirence

The room was great. The first receptionist was very friendly and provided map and relevant info. Although bed linen was not replaced every couple of days, room was tidied up. The breakfast place was bit far but the quality was very good though limited. Overall it was a great stay.

Family

10/10

Exceptional

08 Aug 2017

Juan

Beautiful building and staff comfortable experienc

Great experience! Comfortable and great location, beautiful storical building!
Friendly and beautiful staff
Thank you Alesia and Veronica
Defenetly I would stay next time

Partner

10/10

Exceptional

07 Aug 2017

Juan

Great experience beautiful building and staff

Our experience was great! Clean, good price and quite comfortable
Very kind and staff, thank you Alesia an Veronica!

Partner

10/10

Exceptional

21 Jul 2017

Alida

Florence

I loved this hotel. It was recommended because of the location close to my friends house. I had actually left my telephone in the taxi and woman who checked us in was very helpful. The rooms were clean and comfortable and the breakfast was delicious

Family

10/10

Exceptional

30 Jun 2017

Verified traveler

In a quite area of florence

Not ce helpful staff and a nice quite part of florence

Partner

10/10

Exceptional

30 Jun 2017

Verified traveler

An awesome place to stay

We stayed at this awesome B&B for two days. Its name is \"Bed and breakfast\" but it offers more than a Hotel. The location is close for a short walk. Staff are super friendly and helpful. The lady on the reception was professional, welcomed us with a bright smile. Breakfast was in a friendly Coffee shop.In total I would definitely recommend this to anyone and will definitely stay there if I go back to Florence.

8/10

Excellent

15 May 2017

Sergio

Close to location Accademia Uffizzi Duomo Signoria Ponte Vecchio

Partner

10/10

Exceptional

03 Mar 2017

Alexandria

Cute & comfortable

The room was fantastic, so clean and comfortable. The breakfast was nice, it is not served in the B&B but instead down the street at a local restaurant. Breakfast was good, an assortment of pastries.

Family

8/10

Excellent

09 Jan 2017

Verified traveler

Nice and friendly place

Nice place within walking distance to the city centre (15 minutes). Our room was very small but very clean. Very nice bathroom (although with no bidet). Staff is friendly.

10/10

Exceptional

27 Dec 2016

Ming Sun

Clean and economic hotel

The neighbourhood is walkable to the downtown area.
The room is super clean and everything was perfect.

Family

10/10

Exceptional

24 Nov 2016

Louise

Had a great stay while in Florence, the restaurant they use for breakfast was exceptionally friendly and the food was good too. Would stay again. Ps loved the building.

Partner

10/10

Exceptional

13 Oct 2016

David

Great location. Fun experience.

The location was great. Walking distance from shopping and dining. The room was perfect. Only issue was the bed was a bit stiff. But the staff was great. Friendly. Helpful. And interactions with them added to the experience. I'd go back for sure.

6/10

Pleasant

07 Sep 2016

Joanne

Reasonable hotel good location

The staff are very friendly and helpful, ready to give advice and make your stay pleasant.

8/10

Excellent

06 May 2025

Rodrigo

Excelente lugar para tres días, no más

Intentaron comunicarse conmigo pero no lo lograron y al llegar al hospedaje no había nadie en recepción, lo que hizo muy complicado el acceso. Una vez que se resolvió ese detalle todo lo demás salió bien. Algo que no me gustó fue que no había servicio de limpieza, por lo que al tercer día urgía cambio de toallas, sábanas y limpieza en general.

Friends_and_family Family

8/10

Excellent

13 Jan 2025

RICARDO MENDES

Não vá com muitas malas ....

Acesso um pouco dificil para se chegar a pé desde a estação de trem ( calçãdas ruins , longe...) . Pegue um transporte para isso . Achei que fosse mais perto . Apartamento antigo mas reformado , com bom aspecto , mas para subir dois andares com malas sem elevador é muito complicado . Agua do chuveiro é muito fraca . Cozinha funcional . Quarto limpo. Existe a disponibilidade de deixar as malas na recepção caso precise , mas por periodos curtos ( pedi para deixá-las por dois dias mas não pude ser atendido)

Friends_and_family Family

10/10

Exceptional

07 Jan 2025

Deniz

Clean, good location, perfect service

I really recommend this place. Our room was clean and nice. The location is perfect that we could walk 15 minutes to center and historic places. The staff was really supportive. They helped us about our early check in and gave clear instructions before our arrival. We could leave our luggages after check out to visit more places. We found free snacks and coffe in our room. If I visit Florence again, I definitely choose this hotel again

Friends_and_family Friends

10/10

Exceptional

17 Oct 2024

RAUL

Grande y segura

La habitación es muy cómoda, amplia y de estilo moderno. Se siente muy segura, está a una distancia media a pie de los lugares emblemáticos a visitar.

Friends_and_family Family

10/10

Exceptional

13 Jul 2024

Önder

Harika bir Floransa dairesi

Floransa tarihi merkezine yürüme mesafesinde, tarihi bir apartmanda yer alıyor. Biz 4 kişilik aile olarak dubleks dairede kaldık ama 6 kişi de konaklayabilir. İki banyo olması avantaj. Mutfakta herşey var. Daire dekorasyonu hoş. Personel sorunlarımıza hızlı çözümle buldu.

Friends_and_family Family

6/10

Pleasant

24 Sep 2023

Joane

Caution: you absolutely need a cellular data to be able to enter. Not practical!

Leisure Family

8/10

Excellent

20 May 2023

Jimmie

The bed was very hard and the room small but otherwise a nice experience. Very kind and friendly staff.

Partner

8/10

Excellent

24 Apr 2022

Christian Jean

bon emplacement
chambre spacieuse
balcon sur cour arborée .
sécurité porte rue et porte chambre
personnel aimable et prêt à rendre service
mauvaise isolation thermique et phonique porte fenêtre

Leisure Partner

6/10

Pleasant

08 Apr 2022

Facchini

Per una notte

Non incontri nessuno, occorre capire come organizzarsi, poi funziona. Locale abitativo molto concentrato, scale da salire a piedi, bagno senza “bidet”. Assoluta mancanza in camera, in bagno, nella reception di un rotolo di carta igienica o qualche altro A chi chiedere ? Per fortuna avevo i miei !!!

Business

10/10

Exceptional

06 Aug 2021

Fabio Vincenzo

Consigliato

Soggiorno piacevole e rilassante. La struttura è molto ampia e pulita, è sempre un piacere tornarci.

Friends_and_family Family

10/10

Exceptional

21 Jul 2021

Verified traveler

Sono stato qui due giorni con la mia ragazza e non potevamo trovare di meglio: camere impeccabili (sia per le camere di per sé che per pa pulizia). L’host Alessio e simpaticissimo e disponibile per qualsiasi informazione a qualsiasi ora: dal consigliare i migliori ristoranti all’informare sulle cose da vedere nella città. Per il prezzo e la posizione (a pochi metri dall’ingresso della ZTL e vicinissimo a un parcheggio al coperto tutto sommato economico). Consiglio vivamente a tutti di prendere in considerazione questa struttura, non ve ne pentirete!

Leisure Partner

10/10

Exceptional

15 Jul 2021

José R S

Recepção e atendimento estremamente atenciosos, dicas e informações. O quarto muito confortável, banheiro excelente, maquina de nespresso no quarto, localização boa, nem longe nem muito perto. Recomendo

Friends_and_family Family

10/10

Exceptional

09 Feb 2020

Verified traveler

Goodgood

넘넘좋았음 ㅋㅋㅋ 조식쿠폰주셔서 두블럭 옆의 바에서 조식도 먹음. 여러가지빵중에 두가지랑 주스하나 커피하나주심 ㅠㅠ 방도 넓고 깨끗함. 매일매일 청소해주심. 비누도 있고 샴푸도 일회용으로 구비되어있었음. 방에 전기포트기도 있음. 냉장고도 있고 ㅎㅎ 개인적으로 만족도 아주높았다.. 침대도 넘넘 깨끗하구.. 아 마트도 가까웠다. 나가서 3분거리에 있음 ㅋㅋ 추천합니당

Friends_and_family Friends

10/10

Exceptional

04 Nov 2019

francesco

Posizione ottima, personale cortesissimo, pulizia sopra gli standard

Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

Prachtige moderne kamers. Lekker rustig en op loopafstand van het centrum. Zeer vriendelijk personeel en goede service.

Leisure Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

la camera era molto accogliente e dall'aria sofisticata, ma senza troppe pretese. Gli arredamenti moderni nonostante la struttura sia allocata in un palazzo antico.
Le uniche note negative sono state:
la porta della camera non si riusciva a chiuderla a chiave e non era comunque molto \"sicura\".
gli orari della reception erano un po' \"ristretti\" infatti non incontravamo mai nessuno al tavolo, comunque il fatto di poter chiamare il personale con il numero di telefono fornitoci era una sicurezza.
infine la colazione al bar convenzionato non era esattamente a buffet e \"internazionale\" come da descrizione dell'hotel, ma la qualità e la gentilezza del personale non è mancata

Leisure Partner

10/10

Exceptional

24 Jul 2019

Verified traveler

En general todo muy bueno. Buena atenciin. Buena ubicacion. Muy limpio

Leisure Partner