Name: Garden Blue
Address: Via Venezia 18b, San Lorenzo, IT

6/10

Pleasant

16 Jul 2026

sahana

The air conditioning was not cooling enough and would be turned off every now and then. The control is with the reception and hence was set up at their temperature.

Partner

8/10

Excellent

08 Jul 2026

Sarah

Good location. Only issue was AC didn't work. They said they fixed it but didn't. Ended up very warm in the room. Over would recommend the place.

Family

10/10

Exceptional

28 Jun 2026

Jackson

Nice breakfast and a friendly staff!

Family_with_children

6/10

Pleasant

06 Jun 2026

Franco

The location is great. The rooftop and terrace are very cool if you can see the Duomo in the background. The rooms are pretty good. Shower is nice. The only thing that made me give this less than five stars is the fact my AC didn’t work for two nights, which was the total of my trip so the whole time we had no AC and it was very hot. They were also very stingy with the waters.

Partner

10/10

Exceptional

30 May 2026

Cheryl

Great location. When you check in go up to fourth floor

Partner

10/10

Exceptional

16 May 2026

Dan

Breakfast included was great, room was small but very comfortable for only 1 night stay. Bathroom was clean and beautiful tile in the shower.

Partner

2/10

Poor

15 May 2026

Elaine

This was the worst hotel I have ever stayed at. Our room was right next to the stairs. There was a group of teenagers staying that ran up and down the stairs yelling until midnight. They stayed 2 nights. The open windows allowed mosquitos to enter. We recieved multiple bites. There were 2 plugs. One in the bathroom. The small refrigerator did not keep anything cold. We asked to change rooms but they did not.

Friends

8/10

Excellent

02 May 2026

Petya

Good choice of breakfast varieties plus hot drinks, juice, water. Room was good size, loved the terrace on top with view towards the Duomo. Hotel in quiet area though inside walls thin and some guests were noisy past midnight. Nothing excessive though. Man
aged to get a good sleep. Good find and value for money. Close to transport, amenities and city centre.

Friends_and_family Family

6/10

Pleasant

21 Apr 2026

Theresa

Breakfast was fresh
AC did not keep room cool

Friends

10/10

Exceptional

17 Apr 2026

Shane

All good

2/10

Poor

11 Apr 2026

Mary

Clean room very noisy outside and inside,teens running up and down the halls all night staff did nothing to stop them more like a Hostel not a hotel

Friends_and_family Friends

6/10

Pleasant

04 Jan 2026

Gonzo

Small tv, small shower can barely move in there.

10/10

Exceptional

02 Dec 2025

yorgi

Great service

10/10

Exceptional

21 Oct 2025

nubia

it was a truly nice experience: friendly and attentive staff. Always willing to go the extra mile to assist. Cafeteria staff prepared nutritious and memorable breakfast. I shall book at the Blue Garden again. In the meantime you have gained my trust, confidence and recommendations. Kudos to all,

10/10

Exceptional

21 Oct 2025

Jan

Staff were friendly and very helpful it was very good value for money and a super location for us so close to San Marco.

Leisure Friends

6/10

Pleasant

13 Oct 2025

carlos

Wi fi, very bad, poor Internet connection, breakfast average, housekeeping late, air conditioning ok

Leisure

6/10

Pleasant

08 Oct 2025

Brian

The location of the hotel is very close to the tram station and it’s a walking distance to city center. The bed is not comfortable and the hotel room seems that has no sounds proof at all as we could hear the conversation of my next room, it’s not recommended for couple to stay unless you don’t care of your privacy, but the breakfast is good.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Jie

Breakfast

Leisure Family

8/10

Excellent

02 Oct 2025

Maria

The hotel was ok. Very convenient to move around close to a lot of locations and walking distance to restaurants

Leisure Partner

10/10

Exceptional

01 Oct 2025

Brian

Very nice property very helpful and friendly staff. Very updated bathroom. Breakfast was included. Mattress was very hard but my preference in soft so still great place to stay. Thank you

Leisure Family

10/10

Exceptional

27 Sep 2025

Susan

The breakfast was delicious and plentiful!
Fruit juices, tea, coffee, fruit, breads, meats, cheese, yoghurt, pastries, cold cereal, donuts, toppings, and snacks.
The beds were comfortable. The shower had 2 shower heads…hand held and a large sprinkler. Toilet and bidet. :) Very clean.
The staff was kind and helpful.
Great location, walking distance to basilica.
Thank you for the top notch service!

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

John

Staff was extremely helpful

Leisure Family

2/10

Poor

10 Sep 2025

Barbara

If you are a tourist traveling , pls do not waste your money for this hole in the wall. The photo on the internet is not even the hotel. The room is super cramped like a jail cell with broken mattress no amenities. Hotel staff Ahmed and imad used tourist honesty & trust in hotel. They set up unbelievable rates for taxi/uber services as they benefit & has. No remorse. We booked from 8/23/25. - 9/10/25 and left on 8/29/25. Staff made us felt unsafe after we rejected their pressure to book their personal taxi services, harassment’s from these 2 front desk worker laughing, mocking us thinking we didn’t understand their language. Everyday there’s a new pressure for tours package & when we decline the treatment for the stay was so unwarranted & unnecessary. Mattress was broken. Room has 2 bed the size for a toddler, room service was lousy and dirty. I rebook this stay for a family and she stayed several days before I arrived and she, an elder (woman) family also stated everyday they pressure her for additional cash for taxi rides and solicit things she didn’t need. As a platinum member and traveled to 42 international country, I contacted Expedia and told them this HOTEL should be evaluated & removed off of the listing for Expedia. Unsafe hotel, pictures is a lie- nothing like shown in Expedia, front desk workers imad & Ahmed use this job as a coverup for their scams to tourists, they see us as financial resource. Constant daily harassment- Run from here folks!!!

Business_and_leisure Family

10/10

Exceptional

03 Sep 2025

Gaudencio

Awesome stay

We had an amazing stay at Garden Blue and it’s a hidden gem with friendly,accommodating staff.

Partner

10/10

Exceptional

19 Aug 2025

habiba

I had a really good stay at Garden Hotel. Breakfast was included, and it was very nice with a good variety. The Wi-Fi worked perfectly, and the air conditioning was great. Everything overall was very good, and I had a comfortable experience.

10/10

Exceptional

01 Aug 2025

Carolina

Good variety of breakfast options

Partner

10/10

Exceptional

30 Jul 2025

Verified traveler

Perfect affordable choice

Really good location and easy to find! We were really happy with our room. The breakfast could’ve been better

Partner

10/10

Exceptional

20 Jul 2025

Ely

Perfect and quiet place, clean beautiful and pleasant place. Breakfast was perfect. Well located close to everything. People are always nice and helpful! Thank you

Leisure Family

8/10

Excellent

14 Jul 2025

Marco

Clean, Breakfast is good

Family

10/10

Exceptional

07 Jul 2025

Nicholas John

Staff were very helpful

Leisure Partner

10/10

Exceptional

06 Jul 2025

Sophie

Brilliant service and in a fantastic area. Quick tram from the station and the everywere in the city is within walking distance. You are close to everything bit also a little away from it so you dont feel overwhelmed as soon as you walk out the door. Staff where always friendly.

Leisure Self

8/10

Excellent

04 Jul 2025

Kathryn

So close to everything!! My daughter was doing a semester abroad and literally 1 min fro her place. Everything is 15 minutes away!! Breakfast was great start to day.

Leisure Self

10/10

Exceptional

01 Jun 2025

Ricardo

The staff were all 5+ star: always very polite, helpful and professional. Room and hotel itself were simple and lovely, but very, very clean. Beautiful terraces and yummi Breakfast. Location is insane to all local shops and main attractions, took me 14 minutes by foot to Duomo and 25 to the Main train station. Would recommend and return.

Partner

6/10

Pleasant

19 May 2025

Jonathan

First off, you get what you pay for. I knew that going in. The pros were that the place was clean and had a modernized bathroom. The cons: the room was tiny and the walls super thin. I could hear everything going on at all times. The room was also hot with nothing to do about it. I slept horribly. I would find better and pay more to get better sleep. You will need it.

Business_and_leisure Self

8/10

Excellent

15 May 2025

James

Bedrooms are super small. Two of us barely fit and could move around

Leisure Family

8/10

Excellent

14 May 2025

Cary

Unfortunately had the worst bed, a double that was 2 little singles side by side, so when you rolled over you spread them apart and into the crack. Back still hurts. Bed bugs wit bites that still are itching, hand's, arms, back.

Leisure Self

10/10

Exceptional

12 May 2025

Shikha

The staff was very friendly and accommodating. Small but neat rooms, good breakfast!

2/10

Poor

08 May 2025

Ken

Checked in, the only hotel that insisted on cash payment for city tax. Had two filghts of stairs to climb to the smallest hotel room I have ever seen. No assistance offered. \"Double\" bed hard against the wall, impossible to get out of if you were against the wall. No safe, no drinks facities, no hotel bar. Other rooms had bunk beds. Found somwhere else to stay and checked out. Managed to get the city tax back but that's all. Disgraceful, should no be on your books.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Carol

Everything was really good. Rooms are small but you know that beforehand so not sure why people complain about it. Really close to main places in Florence. The staff are so nice and kind. Delicious breakfast!

Leisure Partner

8/10

Excellent

24 Apr 2025

Shahram

Location, and breakfast were good

Leisure Family

8/10

Excellent

22 Apr 2025

Simran

This hotel was nice. The rooms were pretty standard, but we had a really strange smell in our that never left! The stuff were all so kind when we checked in the man gave us all the information a map and a bottle of water each! There is nothing wrong with this place. It’s not too far from the centre but there are not a lot of places to eat nearby

2/10

Poor

18 Apr 2025

Nicolas

The hotel is located on the fourth floor, which is a bit unusual, but there are many quirky places in Italy and we've stayed in some of them. We'd booked a room for three people as we were travelling with our son. The room was very basic, with barely enough space for a double and single bed. There was also a fusty smell in the room. On the plus side, the bathroom was new and clean. The major problem with the hotel was that on the second day, a school group arrived and from that point on it was chaotic. The hotel thought it reasonable to have us in a room amongst the school group. The noise into the night was unacceptable. At midnight, a group of teachers were sitting outside our room playing cards, there was shouting and shrieking, banging on doors well into the small hours. At breakfast the next morning there were so many school kids around the only places on offer were on a shared table with the school group. We complained to the hotel about the noise but have not had a satisfactory response. The idea that they were unaware of the noise issue is frankly ridiculous. So, book this hotel at your peril. Our experience was of a youth hostel, not a hotel.

Leisure Family

6/10

Pleasant

17 Apr 2025

Christopher

Staff was very nice but room very small and no counter in the bathroom. Elevator did not go up to the floor we were assigned so had to lug heavy suitcases.

Leisure Partner

10/10

Exceptional

11 Apr 2025

mercedes

Excelente relación precio calidad. Todos muy amables, excelente ubicaciob

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

ELVIRA

Great location, 5 min walk to Academia.

10/10

Exceptional

08 Apr 2025

Benjamin

Great staff.
Centrally located.
Seemed to host a lot of traveling students, but hey, they werent too load for teens, and the experience was well worth the lower fees.
But again, staff was STELLAR!

8/10

Excellent

01 Apr 2025

PAULO

lugar tranquilo y centrico para visitar en florencia

Self

10/10

Exceptional

31 Mar 2025

Jolie

Good staff

Leisure Family

8/10

Excellent

25 Mar 2025

Shafik

This place is newly renovated and work still in progress. Included breakfast was excellent.

Leisure Partner

10/10

Exceptional

22 Mar 2025

gregg

Great. Clean room. Hot shower.
Super friendly/helpful staff.
Recommended Casa Toscana for dinner. My 10 yr old loved it!

6/10

Pleasant

15 Mar 2025

Diane

I feel like the hotel was a glorified hostil. It felt the goal was to get as many rooms into the space as possible. If youre not spending much time in the room, then its not a problem. The was clean which was great. But there was alot of construction going on during the day. No doubt adding more rooms. The breakfast was fine. The gentleman that checked us in, Omar was wonderful. Very informative and kind.

Leisure Family

8/10

Excellent

01 Mar 2025

Nga

My room is spacious with two beds, one is a queen bed (or bigger) and a single bed and new bathroom. Budget friendly for young aldults with free breakfast every day. I may get noisy at time since dinner time in Florence start from 8pm but it gets quiet after midnight. Steps away from tram and about 15 minutes walk to the Duomo. A lot of shops and cafes around. Fun and convenient area to be. I wish the room had ook(s) in the bathroom.

Leisure Self

8/10

Excellent

24 Jan 2025

roxanne

Was good price and clean

10/10

Exceptional

10 Jan 2025

Morris

Good location, very clean and great breakfast.

Partner

8/10

Excellent

03 Jan 2025

Jennie

Quick getaway

Location was convenient. Clean and safe. Beds and pillow a little hard but not a big deal. Staff were friendly and gave nice suggestions for tours. Overall pleased and would recommend for a quick trip stay over.

Friends_and_family Family

8/10

Excellent

30 Nov 2024

BYRON

Property need maintenance, some extra paint, a tv in the room, secure locks, definitely would make a big plus. Costumer service was great in all the areas.

8/10

Excellent

24 Nov 2024

gloria

The location of the Hotel is really good, walkable from the main attractions, and very safe. Breakfast was good, enough to keep you going for a while. The only kind of bad experience I had, is that you can hear everything from the other rooms, the first night, somebody was arguing, and I couldn't sleep very well. Overall, the experience was good. Staff is very helpful and give you a map and recommendations for places to visit.

Leisure Self

8/10

Excellent

23 Nov 2024

Denise

Simple accommodation that suited our needs and budget

Leisure Family

8/10

Excellent

22 Nov 2024

Ilya

Good for 1-2 days stay

Excellent location, 15 minutes to Ufizzi. Parking 50 m (€30 daily), good staff, good breakfast. Worth of money!

Partner

10/10

Exceptional

19 Nov 2024

Dan

for how cheap it was it was really clean and good breakfast

8/10

Excellent

15 Nov 2024

Gabriel

I was greatly surprised by this hotel, it’s walkable to main attractions of Florence, the breakfast it’s really good, the room and facilities always clean. The room is tiny but works. I rated with 4 stars due to the tv did not work, we reported twice and they did nothing.

Leisure Friends

8/10

Excellent

12 Nov 2024

Lourdes

A great value!

Our stay was an excellent value for the money. The room was very clean with a private bathroom, minimal furniture: not night stands, but it had a big closet, a TV, a desk with a chair, and a small fridge. It felt like staying in a college dorm but with a full size bed. The breakfast was good and a nice addition. We didn’t have to worry about looking for places for breakfast the next morning which saved us time and money. Not far from the center of the city but it is a walk. There is an amazing restaurant in the neighborhood “Antica Trattoria de Tito”. A lot of young people in the hotel. We will definitely stay again!

Partner

8/10

Excellent

04 Nov 2024

Ever Amity

The room is tiny but it matches the price, very affordable. The staff were friendly and nice. They accommodated us for late checked in and gave us free cappuccino.

Leisure Family

8/10

Excellent

01 Nov 2024

jorge

great customer service, good breakfast and the room was clean. A little far from the station if you are walking with a suitcase, but the price is right.

Leisure

8/10

Excellent

29 Oct 2024

Ronald

Some of the staff were excellent and all were at least good. Breakfast is good enough to keep you going for the day with a minimal lunch. Shopping and dining are a brisk five to ten minute walk in any direction (tourist prices). Transportation is nearby; however, I waited for the bus and it never came….i just walked.

Leisure Self

10/10

Exceptional

28 Oct 2024

Teresa Ann

Staff was very professional, so helpful I was wanting to go to different places , piza , Rome they printed out the train schedules for me .. SO KIND - VERY WELCOMING!, place was warm and very clean - great showers , THANKS AGAIN TO ALL THE STAFF YOU MADE MY STAY PLEASANT ONE .. respectfully TERESA

Leisure Self

8/10

Excellent

25 Oct 2024

Alicia

Staff was nice and breakfast was very good

Leisure Partner

10/10

Exceptional

14 Oct 2024

Belinda

It was in a very convenient location within walking distance to the popular tourist sites. Breakfast buffet included was a great perk. A roof top seating area with tables and chairs to relax and hang out. Staff were all very friendly and helpful.

Leisure Friends

8/10

Excellent

14 Oct 2024

Anirudha

The property was not so-well-maintained and was a little cramped. But the service was excellent. The staffs were very friendly. When checking in, they asked me to pay the citi tax in cash. Since I was running low on cash, requested them to accept credit card and they did. Their complimentary breakfast was very good also. Its location is also very convinient, only 1 km from the duomo.

Leisure Family

10/10

Exceptional

13 Oct 2024

Maria

The staff was excellent and very helpful!

4/10

Poor

10 Oct 2024

Bjarne

Staff was helpful and friendly. Hotel central to attractions.The room was very small bumping into the wall TV walking around the bed, and the paint peeling of the walls in the bathroom, parking was close but expensive 30 Euro. Ask about other parking 10 min walk 15 Euro. Breakfast was busy 5/10. The floors in the bedroom were very clean as was the hall and stairs,
and there were no table night lights for evening reading just the bright overhead light. Bed was 5/10 comfortable. It was nice to be able to open a window to the fresh air.

Partner

8/10

Excellent

10 Oct 2024

Gill

Great breakfast buffet

Leisure Family

2/10

Poor

07 Oct 2024

Ramya

The front desk has no customer service skills. Enzo the manager was so rude, he made guests clean floors if they spilled a little water on the floor by accident! They never cleaned our room, although we were booked for 5 nights, I had to make them clean it on the 4th night. The shower has no door and is built poorly so the bath water pooled around the commode with every use. The breakfast is the same basic stuff every single day. They just want to make money and dont really care about the clients well being. I would NEVER stay there again.

Leisure Family

10/10

Exceptional

07 Oct 2024

Farshid

Bathroom sink half-clogged

Leisure Self

8/10

Excellent

07 Oct 2024

Gabriela

Hotel is a big, lots of rooms and long corridors ,a bit noisy. But the breakfast was great and big variety. Staf is very helpful and frequently.
Walking distance to the main attractions ( 20 min.).

Leisure Friends

6/10

Pleasant

04 Oct 2024

Nicholas

.

6/10

Pleasant

03 Oct 2024

Joe

I

8/10

Excellent

23 Sep 2024

Gladys

Staff was friendly, breakfast and service were great, but the property is old and poor update and bathroon was very dirt and unconfortely. Location was good.

Leisure Family

8/10

Excellent

22 Sep 2024

Ron

Helpful staff, nice breakfast bar.

4/10

Poor

21 Sep 2024

Rosemary

Whilst the staff were pleasant and helpful, the hotel was extremely noisy as it is situated over a school catering for all ages of children. Their playground and morning drop off point was exactly below our window. The air conditioning was so noisy we had to turn it off.
The worst thing was the bed bugs. Sleep was impossible as I was bitten around 30 times during the night. Also had to fumigate all my clothes and luggage on my return.

Leisure Partner

10/10

Exceptional

18 Sep 2024

DAVID D

It felt like we were locals!!!
Highly recommended, centrally located but far enough away to asleep quietly.
Omar was outstanding. As was his night partner. Both informative, eagerly accommodating and super sweet.
The only complaint is the bed. Squeaky loud and sunken in, needs adjusting.

8/10

Excellent

16 Sep 2024

Michael

Our stay was pleasant. Staff and facilities were more than adequate and thankfully they had air conditioning .Main attractions were within walking distance but for some with disabilities or elderly might be more difficult in which case a short cab ride would suffice. Over all very pleasant.

Leisure

6/10

Pleasant

16 Sep 2024

Daryl

The room was small but okay. Lots of construction in area. Staff was super kind. Breakfast was minimal - no eggs, bacon or sausage. Overall okay

Leisure Partner

10/10

Exceptional

11 Sep 2024

Ana Margarita

Everything OK

Leisure Family

8/10

Excellent

11 Sep 2024

Helen

The hotel was very basic. Room was small, shabby, AC didn’t work. Liked the breakfast, roof garden, location.

Leisure Self

10/10

Exceptional

07 Sep 2024

Santiago

The service is excellent

6/10

Pleasant

25 Aug 2024

PAPPACHAN

quite far from main railway station.

8/10

Excellent

22 Aug 2024

Maria

The staff was super helpful and spoke several languages. They held our luggage while we explored Florence and helped us get to know the area. Would definitely recommend, especially for families.

Leisure Family_with_children

6/10

Pleasant

17 Aug 2024

Jennifer

This hotel is about 25 mins walk from firenze train station.A fair distance from the major attractions.. Academia Gallery was about 5 mins walk. The hotel is on the second floor of the building .It was quite dated, the carpets were distasteful and full of stains. It was airconditioned but we had to keep asking to lower the temperature down to our liking as they kept putting it to 22 deg. The rooms were spacious, beds and pillows were comfortable, fairly clean but the shower was poorly designed as it kept flooding the whole bathroom everytime we used it. The breakfast was sufficient to start the day with. There isn't a lot of dining options close to the hotel...I would say you can get a better option for the price we paid to stay tbere...

Leisure Family

10/10

Exceptional

17 Aug 2024

Hossam El Din

Mu Brilliant Review.

The place had everything we need. The room was spacious and the crew were very helpful and cooperative. The breakfast was superb. It has everything thing you need to start your day. Florence is a walkable city and the hotel gives you that as it is very close to the santa maria novella train station and the most glorious museums and landmarks.

Partner

8/10

Excellent

15 Aug 2024

Verified traveler

Nice

Nice breakfast in all of Italy. The breakfast area was small, and it was hard to find places to sit. Close to places.
.

Friends_and_family Family

10/10

Exceptional

14 Aug 2024

Luis Guillermo

Excellent Customer Service- so friendly people!

Omar & Ellio are very customer experience focus, they are so nice. The hotel has a fantastic air condition, breakfast and tourist information. The room is small but enought for a couple. We can walk to the main attractions, restaurants and bars. I will return to the same hotel. Quality, people, food and experience vs price 10/10.

Partner

8/10

Excellent

14 Aug 2024

Donna

Beautiful roof top area to look around and well maintained flowers.
Air conditioning was down but the men working on it didn’t give up and eventually did get it going….
Breakfast was very nice with a lot of options. Location was a bit away from train that I took from the airport… I should have gotten a cab to make it easy on myself.

Leisure Self

2/10

Poor

14 Aug 2024

itay

Don’t get here. Terrible.

Bed was not clean with hair on it, bathroom very old, very very low level. Don’t even worth 10% of what I paid.

Friends_and_family Family

8/10

Excellent

10 Aug 2024

Lawan

Walking distance to the tourist attractions. You need to have cash to pay the city tax. They do not accept card or bank transfers. Bathroom is small and the lights in the bathroom are away from the shower. It looked old. But it was clean. It wasn't bad as some of the reviews said. The breakfast buffet was very good. There was a shower gel, soap and a dryer.

Leisure

10/10

Exceptional

07 Aug 2024

Monica

The staff were very helpful in offering food recommendations and calling us a taxi. The location was also very convenient for walking to the main attractions. And the daily breakfast was very convenient and got us ready for the day.

Leisure Family

4/10

Poor

17 Jul 2024

James

The AC wasn’t working on the first day. Staff refused to move me to another room until I had to fight it. Then the key lock didn’t work - this was 3 am and the Staff couldn’t open the door with the master key. They had to move me to another room to sleep until the next morning. I requested the refund but was refused. Nice and clean facility but the service was horrible.

Leisure Friends

10/10

Exceptional

16 Jul 2024

Alexander

Great hotel with good location and great value.

This was a great, convenient hotel. Great service, good air conditioning, and also a nice sized room and bathroom (see pictures). Only a mile to the Colosseum and Palatine Hill. Supermarket at the end of the block and easy to get a taxi (they don't really use Uber as much here) to the airport.

Business Self

10/10

Exceptional

15 Jul 2024

Christine

Garden Blue is a very nice hotel with friendly hotel staff and good size rooms although the bright orange curtains are a bit much!! It is quiet and convenient for Galleria Acamadia and The Duomo. The roof garden and outside terrace are really lovely with beautiful plants and flowers and a huge television screen in reception /lounge which was great for the Euros.

The television in our rooms as with most European hotels are too high up on the wall so i had a sore neck most nights having watched the euros and wimbledon tennis 2024. Also an English speaking news channel would be a good idea.

The breakfast is amazing with loads of choice and delicious food.

So thanks to Garden Blue in Florence and will come back and recommend it to anyone.

Leisure Self

6/10

Pleasant

15 Jul 2024

Miguel

Great for the price

Leisure Family_with_children