Name: Il Verrocchio
Address: Via San Gallo 77, Florence, IT

10/10

Exceptional

15 Jul 2026

John

.

Friends

10/10

Exceptional

07 Jul 2026

Fernando

Safe
We checked in the front desk gives you a key attached codes to front door and another door to lobby the room had shower and sink the toilet down the hall shared with 2 families There was no problems with that not used to but was ok

Family_with_children

4/10

Poor

01 Jul 2026

Beatriz

Pésima atención en recepción!

Nos alojamos en familia el 19 y 20 de Junio 2026. El lugar está bien, la ubicación buena, limpieza excelente pero
la recepcionista de turno de la tarde nos abrió la puerta después de aproximadamente los 10 minutos de estar timbrando y ya adentro nos atendió con una actitud muy desagradable. Le hice algunas preguntas sobre las llaves que me entregó pues eran 4 y solo 3 cerraduras; su mirada lo dijo todo pues tuvo que dejar su teléfono por 1 minuto y caminar 2 metros de su asiento hacia la puerta de la recepción y explicar como se abría la cerradura vieja en edificio antiguo.
El trato fue borde y con cero empatía. Por el precio de la estancia, lo mínimo es que el personal de recepción tenga educación y ganas de ayudar.

No volveré.

Family_with_children

8/10

Excellent

28 Jun 2026

Aisha

Great location. Walking distance to restaurants and shopping.

Friends

4/10

Poor

08 Jun 2026

Abdallah

The location is good , 10 minutes walking to Florence dumo and cathedral , very old building , the room was very strange with steps inside it to get in and steps to bathroom, smell was very bad in the room , AC was strange with very high sound and fixed in the middle of the room with hose with big gallon for water drainage beside it in the room which makes room very strange, the staff were good and cooperative.

Self

6/10

Pleasant

04 Jun 2026

Ramila

It was closed to train station and walking places. I gave to lower number I missed my Tran station came later than 10 pm but it was charged extra euro. Overall was good

Family_with_children

8/10

Excellent

24 May 2026

Flavia

Great location. Walking distance to Santa Maria de la Fiore, less than 15 minutes. More of a boutique hotel. No coffee. No iron/iron board. Practical, functional and convenient.

Family

6/10

Pleasant

06 Apr 2026

John

Room is clean but the stairs leading to the room smell

10/10

Exceptional

25 Jul 2025

geetanjali

The room I had was cute with a balcony and high ceilings. There was a fan and a AC. The location is great- within 10 mins walk from the Duomo, Uffizi and Accademia. Lots of restaurants nearby to eat. Tram station is 5 mins walk.
Front staff was very helpful.
It is a bit hard to find if you follow the directions from the map in Expedia but easy to figure out with the street number.

Leisure Self

6/10

Pleasant

26 May 2025

Pam

Beautiful painted ceiling. However the hotel was advertised as 4* but was definitely not! Once we got used to that, and once the wifi began to work after the first day, we enjoyed our stay.

Leisure Partner

4/10

Poor

23 May 2025

Enrie

Negative comment is not appropriate it’s better not to comment.

Leisure Self

8/10

Excellent

27 Oct 2024

Dennis

Accessible to dining and train terminal

Leisure Partner

4/10

Poor

16 Oct 2024

jack

Check in terrible. No one answered phone or door bell finally another guest let me in. Three floors in an ancient building with an elevator not working

Leisure Family

10/10

Exceptional

12 Oct 2024

Jose

Clean, good communication, good location

8/10

Excellent

12 Oct 2024

Linda

.

Leisure Family

10/10

Exceptional

05 Oct 2024

Ann

The room is well-located. Within short walking distance of Il Duomo. The room itself had a high ceiling with a mosaic on it, comfortable bed, a sofa & a desk. En suite bathroom with hot water. Everything worked. The room was very clean. Check in was easy as someone was at the property to greet me. I was very happy with the room & location. The street outside is very busy but everywhere is busy in Florence.

Leisure Self

4/10

Poor

01 Oct 2024

Grace

The location was great, close to city center. The bed was horrible, very hard mattress, the TV was tiny, looked like a computer monitor on a giant wall. The shower had a small hole in the tile as if it was made intentionally and maybe they had a camera in there, I put toilet paper to cover the hole just in case there was a camera. The shower was so tiny, could barely move, and water pours outside the shower stall. Two women traveling alone, we didn't feel safe after seeing the hole in the shower tile, we slept with the light on. We only stayed one night. On the positive side, the sheets were very clean, the location was great, but that's all that was good.

Leisure Friends

4/10

Poor

01 Oct 2024

Michael

The good:

The staff were friendly

The bad:

It's pretty far from Firenze Santa Maria Novella and the small streets in Florence make it hard to get there with luggage
The included breakfast was packets of hard bread squares with a few jams, instant coffee and a kettle
No fridge
Grime which was easily removed around the edges of the shower
Loose tiles all over the room
No light in the centre of the room so it was very dingy
Paper-thin towels

The terrible:

The toilet had a sewerage backflow problem where after a while liquefied feces would be sitting in the bottom of the toilet
The toilet was also leaking from the p-trap
The matress was firm but the middle would sink in, signalling a mattress that needs replacing

Terrible value for money, I'm not sure how long they've been running it but they are definitely making enough money to bring the rooms into the 21st century

Leisure Partner

8/10

Excellent

11 Sep 2024

Carson

Shower door was loose and leaked and looked not very clean. Convenient spot and very friendly staff. Responsive and accommodating

Leisure Friends

10/10

Exceptional

27 Aug 2024

Keyla

I have no complaints
Big room, A/C worked perfectly fine!
Friendly staff

10/10

Exceptional

15 Aug 2024

Alexander

Very nice

6/10

Pleasant

04 Aug 2024

Shibani

Pros: Conveniently situated near popular tourist attractions.

Cons: The placement of the air conditioner was suboptimal, providing insufficient cooling for occupants of the bed. We required a standing fan from the front desk to ensure a comfortable night's sleep. We appreciate the front desk staff's assistance in this matter.

Overall: Our stay was satisfactory.

Leisure Family

10/10

Exceptional

07 Jul 2024

Anna

Great location close to many site-seeing
Little loud at night but overall good stay

Self

8/10

Excellent

30 Jun 2024

Martyn

Was ok

Was ok… but out of the way but clean and lots of room

Friends_and_family Friends

10/10

Exceptional

17 Jun 2024

Jason

Very helpful and the accommodations were great

Leisure

10/10

Exceptional

28 May 2024

Erica

View from the Balcony makes this the perfect place. It was very easy to get to everything and the hosts were very attentive and helpful.

Leisure Family

10/10

Exceptional

15 May 2024

Jeffrey

Great room in a decent location. Lots of great food within a few minutes walk. The room is quite big and all of the amenities work great. The location is fairly hidden as it is just a wooden door to a complex, but if you buzz the hotel floor they will let you in and provide keys to the main entrance, hotel entrance and room entrance. A bit complex but worth it for the room. Would definitely recommend this!

Leisure Partner

8/10

Excellent

04 May 2024

Joan

Walking to City Center

10/10

Exceptional

18 Mar 2024

Austin

The service was excellent and the location was very convenient.

Self

8/10

Excellent

11 Oct 2023

Christa

The staff was very accommodating and came outside to greet us when we had trouble figuring out which building was the correct building. Parking on the street was very full making it difficult to check in. The room was clean and spacious. We had to go up a step to the bathroom, which was not an issue, just something to be aware of. The lights going up the stairs to the reception are not always on, so be sure to ask where the light switch is or it can be very dark. It was a great place for an over night stay and close to many things.

Leisure Family

8/10

Excellent

30 Aug 2023

RAFAEL

It is very close to downtown; property is old, but it works very well.

Leisure Family

6/10

Pleasant

20 Jul 2023

Frederic

The staff is very nice and courteous, and the location was great, but we had a broken shower so they moved us to another room which smelled like a sewer and had no working air conditioning. The showers also were dirty, with bugs smeared on the wall.

Business_and_leisure Partner

10/10

Exceptional

24 Jun 2023

Georgina

We had a late check-in and the staff were extremely accommodating. The hotel was well decorated and spacious. There were 4 of use staying and we all found the room to be very comfortable and clean. The hotel staff continued to be friendly and very helpful throughout the entirety of our stay. Wholly recommend

Leisure Friends

2/10

Poor

18 Jun 2023

Sateesh

Not great

Leisure Family

10/10

Exceptional

02 Jun 2023

Helen

great location near city center! Quiet and clean

Leisure Family

10/10

Exceptional

18 Mar 2023

Laxmi Pramod

Nice

8/10

Excellent

28 May 2026

Adrian

Tivemos um pouco de dificuldade para encontrar a portaria principal da propriedade, mas os atendentes responderam rápido e resolvemos sem problema. É bem localizado, perto de restaurantes, mercados e tudo mais. Tivemos a infelicidade de termos nos hospedado em dias em que o prédio onde fica a propriedade estava em obras, e acordamos com barulho de furadeira e sem água no primeiro dia. De qualquer forma, os atendentes foram prestativos e buscaram resolver.

Partner

10/10

Exceptional

17 May 2026

Priscila

O hotel é simples, mas atendeu nossas expectativas, fizemos o check in com rapidez, fomos atendidos com muito respeito e cordialidade pelo Zi. Ficamos três dias, ele está sempre pronto a nos auxiliar no que fosse necessário. O hotel fica próximo aos pontos turísticos, fizemos tudo percurso andando. As roupas de camas e toalhas trocadas, banheiro limpo e com água quente sempre.

Friends_and_family Family

6/10

Pleasant

10 Mar 2026

Daniel

Buena, cumple su función

Friends_and_family Friends

10/10

Exceptional

11 Feb 2026

Betül Sudem

oda temizdi, personel kibardı, ikramlar için teşekkürler

6/10

Pleasant

26 Oct 2025

Ferhat

It was a smelly room and it was not very clean.

Business

8/10

Excellent

04 Aug 2025

Giuseppe

Hôtel bien situé et chambre correcte

Hôtel bien situé par rapport au centre historique. Chambre simple mais grande avec salle de douche privative. Le tout était très correct, sans chichi. Décoration très sommaire mais nous n'étions pas là pour la décoration de la chambre.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Jaína

Hotel bom

As instalações são antigas, como muitas em Florença. Olhando o prédio pelo lado de fora e até mesmo dentro até chegar no quarto parece ruim, mas não é. O quarto era simples, mas estava tudo extremamente limpo. Roupa de cama cheirosa. Toalha fofinha, limpa e cheirosa também. Chuveiro esquentou bem. O colchão era confortável. Tinha até uma chaleirinha elétrica para esquentar água. Deixaram como cortesia sachês de chá, torradinhas e geleia. Achei bem delicado da parte deles. O recepcionista que me atendeu foi extremamente atencioso e solícito. O quarto não estava pronto porque cheguei antes do horário do check in. Mas, ele permitiu que eu deixasse as malas no quarto, o que facilitou bastante para mim.

Self

6/10

Pleasant

22 Mar 2025

Simone

Giusto una notte... tutto nella normalità, a 2 passi dal centro

8/10

Excellent

03 Mar 2025

Loris

.

8/10

Excellent

13 Nov 2024

Ailen

M

8/10

Excellent

08 Nov 2024

Paul

A 10/15 minuti dal centro

Leisure Family

2/10

Poor

02 Nov 2024

Bruna

Paguei para dormir na rua.

PÉSSIMA!!!!

Fiz a reserva para 3 dias e 2 noites, paguei pela mesma, cheguei com um dia de atraso por um problema na minha agenda, e eles não me deixaram hospedar sendo que eu já havia pago por aquela noite!

O recepcionista me informou que eu só poderia me hospedar caso pagasse uma taxa EXTRA, porque segundo ele, eu não havia avisado DIRETAMENTE AO HOTEL que eu faria o check-in no dia seguinte, embora eu tenha avisado a assistência do Hotels.com !!!

Fiquei na rua, com as minhas malas e sozinha, tive que encontrar outro hotel de última hora e acabei por fim pagando por 2 hotéis!!!

Experiência péssima! Recepção desorganizada e suja.

Self

8/10

Excellent

23 Oct 2024

Hiroyuki

Thank you for letting us check in early.

10/10

Exceptional

20 Oct 2024

Virginia

Tuvimos una muy buena experiencia en el alojamiento. Solo un poco ruidoso el pasillo que comunica con las habitaciones, de madrugada se escuchaba quien llegaba y quien salía como si estuvieran en nuestra habitación. El resto perfecto. La habitación y baño muy limpio y cómodo. Volvería

Leisure Partner