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Room Mate Collection Isabella, Florence

Florence · Italy

Via De Tornabuoni, 13View location

9.2/10Excellent972 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort8.8/108.8
Condition9.0/109.0
Location9.8/109.8
Neighborhood9.8/109.8
Value9.2/109.2
Amenities9.2/109.2
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  • Hotels with charm
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Room Mate Collection Isabella, Florence

This hotel enjoys a stunning setting amidst the rich culture and history of Florence. The hotel is located on one of the most elegant and peaceful streets in the city, yet is close to the heart of the entertainment.

The hotel is situated within easy access of Chiesa Santa Maria Novella, Palazzo Vecchio and Ponte Vecchio. The hotel is located just a short distance from the Galleria degli Uffizi and Duomo Santa Maria del Fiore.

This city hotel welcomes guests into a world, where a unique blend of tradition, elegance and contemporary chic is sure to impress. The hotel is housed in a historical building, dating back to the 19th century. The guest rooms are superbly designed, exuding classical elegance.

The hotel offers exemplary facilities and services, ensuring a relaxing stay for every type of traveller.

Read more about this hotelShow less

With a stay at Room Mate Collection Isabella, Florence, you'll be centrally located in Florence, just a 3-minute walk from Piazza di Santa Maria Novella and 6 minutes by foot from Ponte Vecchio.

This boutique hotel is 0.4 mi (0.7 km) from Piazza del Duomo and 0.3 mi (0.4 km) from Basilica of Santa Maria Novella. Make yourself at home in one of the 22 guestrooms featuring minibars and LCD televisions.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and blackout drapes/curtains.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT048017A1MSGGAYJX
    • Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
    • Property Registration Number IT048017A1MSGGAYJX
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18.95 for adults and EUR 18.95 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Via de' Tornabuoni 0.1 km / 0.1 mi
Strozzi Palace 0.1 km / 0.1 mi
Piazza della Repubblica 0.2 km / 0.1 mi
Piazza di Santa Maria Novella 0.3 km / 0.2 mi
Arno River 0.3 km / 0.2 mi
Via Maggio 0.4 km / 0.2 mi
Via de' Calzaiuoli 0.4 km / 0.2 mi
Basilica of Santa Maria Novella 0.4 km / 0.3 mi
Florence Baptistery 0.4 km / 0.3 mi
Piazza di San Giovanni 0.4 km / 0.3 mi
Ponte Vecchio 0.5 km / 0.3 mi
Giotto's Campanile 0.5 km / 0.3 mi
Piazza della Signoria 0.5 km / 0.3 mi
Duomo Museum 0.5 km / 0.3 mi
Chiesa di Ognissanti 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2024
  • Number of floors (main building): 3
  • Single rooms: 3
  • Double rooms: 18
  • Junior suites: 1
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 22 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • TV lounge
  • Green Key (FEE)
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 14 m²SGL.ST
    SINGLE STANDARDPhoto unavailable4 photos

    Room Mate Collection Isabella, Florence

    SINGLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Bathroom
    • 220V power supply
    • Wi-fi
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 17 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Room Mate Collection Isabella, Florence

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom
    • Electric Kettle: 1
    • Smoke detector
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 24 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable16 photos

    Room Mate Collection Isabella, Florence

    DOUBLE DELUXE

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk
    • Make-up mirror
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BASICSINGLE • BASICSGL.Z1

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BUSINESSDouble or Twin • BUSINESSDBT.BS

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Double or Twin BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE BUSINESSJUNIOR SUITE • BUSINESSJSU.BS

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    JUNIOR SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW TWO BEDSDouble or Twin • CITY VIEW TWO BEDSDBT.2B-CV

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Double or Twin CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Room Mate Collection Isabella, Florence

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

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    Room Mate Collection Isabella, Florence

    Double or Twin STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

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  • Double or Twin BASICDouble or Twin • BASICDBT.Z1

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    Room Mate Collection Isabella, Florence

    Double or Twin BASIC

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.Z1

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  • SINGLE BUSINESSSINGLE • BUSINESSSGL.BS

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    Room Mate Collection Isabella, Florence

    SINGLE BUSINESS

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    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS

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  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

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    Room Mate Collection Isabella, Florence

    DOUBLE SINGLE USE DELUXE

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    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

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  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

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    Room Mate Collection Isabella, Florence

    Double or Twin DELUXE

    Room photos

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

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  • JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV

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    Room Mate Collection Isabella, Florence

    JUNIOR SUITE CITY VIEW

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV

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  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

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    Room Mate Collection Isabella, Florence

    Double or Twin DELUXE

    Room photos

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

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  • Room DELUXERoom • DELUXEROO.DX

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    Room Mate Collection Isabella, Florence

    Room DELUXE

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

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  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

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    Room Mate Collection Isabella, Florence

    JUNIOR SUITE WITH DOUBLE BED

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

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Guest reviews

What other guests saying about Room Mate Collection Isabella, Florence

9.2
Excellent
972 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
9.8 /10
Neighborhood
9.8 /10
Value
9.2 /10
Amenities
9.2 /10
100 reviews shown
6/10
Pleasant
22 Jul 2026
Alia
The good:
Excellent and convenient location, easy to get around to all the main areas.
Lovely service from Chiara and Annabelle.

Not so good:
Shower leaked everyday as drain was blocked,
Air con only goes as low as 20degrees, which during the summer isn’t ideal. I woke up warm and uncomfortable at night.
Bedding - pillow and mattress (sunk in) weren’t comfortable. Never woken up with a back ache previously. First time ever.
Insects in room (bed and toilet) on checking in. Gross.
Thin door could hear everything at 2am or 6am.
10/10
Exceptional
10 Jul 2026
Mark
The room was clean, the breakfast was great and well worth the price, and the staff were very helpful.
Partner
8/10
Excellent
07 Jul 2026
carmelina
This is a nice hotel in a good location in Florence. Walking distance from most places we wanted to see. Very close walk to the river and to Ponte Vecchio. Also convenient to allow us to walk around the other side of the river.
This hotel is very close to all the shopping and a close walk to the main piazza.
Hotel is walkable from the train station with luggage - about 10mins.
We did not try the breakfast here.
Airconditioning was ok - did the job.
Note that there are stairs to get up to the first level where there is a lift, however the staff are extremely helpful and will bring up your luggage for you on arrival (and departure).
Rooms were clean.
Partner
10/10
Exceptional
01 Jul 2026
Rodolfo Alberto
Location was perfect, very near everything. The room was very clean, staff were always helpful.
Family
10/10
Exceptional
29 May 2026
Angi
The air conditioning was set with a lower limit, but they easily modified it on their computer upon our request. They breakfast is totally worth the additional expense!!!
Friends_and_family Family
6/10
Pleasant
29 May 2026
Richa
Starting with the positives:
The location was really good. The people were very kind and helpful with suggestions. The room size was decent. The morning breakfast was good as well.
Now the not-so-positives:
There is no elevator access for the ground floor. So, at the end of a long day when you’ve logged in 20k steps already, climbing a couple dozen more steps hurts more than it would otherwise.
Also, we were there in the middle of the heat wave so even though they had AC in the rooms, they controlled the temperature and the fan speed of the AC. On request, the reduced the temp a bit for our room (but the fan speed was still at 1). That was definitely not enough. So, every night we were there, I woke up sweating in the middle of the night.
If you are not visiting during the hot months (we were there last week of May), lack of powerful AC will be a non issue.
Partner
10/10
Exceptional
29 May 2026
Jorge
Staff
Friends
10/10
Exceptional
28 May 2026
Brett
Incredible location in central Florence. Located directly above the very first Gucci store in all of Italy it is surrounded by high end shops, museums, and a multitude of restaurants. It is only a short walk to every desirable destination. The rooms are beautiful, extremely comfortable, and clean. The staff are superb. Extremely professional and friendly. The breakfast was high quality and well worth it as an add on. We absolutely loved our stay here and highly recommend the Isabella if you’re ever in Florence.
Partner
10/10
Exceptional
06 May 2026
Barbara
The hotel was just lovely. The entire staff was wonderful to work with, the room was large and comfortable. And the decor was so chic. It was in a great location.

The only downside were the 25 stairs to get into the property. If you have mobility issues that could hinder your stay. Also there is not a lot of bathroom storage.

But please know the staff is so attentive and brought our bags up and down for us. We loved it there!
Friends_and_family Family
10/10
Exceptional
03 May 2026
Vilma
Family friendly and amazing location
Family_with_children
10/10
Exceptional
30 Apr 2026
Carolyn
Tho is one of the nicest hotels I’ve stayed in- the staff were lovely, the breakfast was fantastic, beds comfortable, and the location could not have been better. I would 100% recommend this hotel to anyone visiting Florence.
Friends_and_family Friends
6/10
Pleasant
19 Apr 2026
Gregory
No mention of four flights of stairs to get to elevator. However, I do like sound proof windows.
Partner
10/10
Exceptional
18 Apr 2026
Katherine
Ac kept room cool. Good bathroom. Dyson hair dryer. Expensive laundry!
Partner
10/10
Exceptional
25 Mar 2026
Brian
Clean, friendly staff, safe, and a great location. Would highly recommend!
10/10
Exceptional
21 Mar 2026
Anh
This is our fourth stay at this hotel and it has always been consistently lovely. Wonderful staff, rooms, location - we couldn't have asked for more.
Family_with_children
10/10
Exceptional
10 Mar 2026
Laurie
We had a lovely stay. Great location. The staff was fantastic--every person we dealt with was exceptionally helpful, courteous, and kind.
The shower was small and the water temperature was a bit difficult to control, but everything was clean and nice. It may be worth noting that we experienced quite a bit of street noise (revelers) each night, so don't plan to sleep with the windows open.
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Joedh
Great Location, staff is friendly, proactive and helpful. Great stores and shopping area. Wakable to train stations and all the important attractions
2/10
Poor
19 Nov 2025
Kelly
My brother and I were given the wrong room the first night of our stay. The woman at the front desk that night was extremely rude did not apologize for the inconvenience or try to make any accommodation to fix the situation until the next day. This I was willing to overlook
10/10
Exceptional
31 Oct 2025
LUIS FELIPE
Breakfast was good
Business
10/10
Exceptional
16 Oct 2025
Lisa
We had a wonderful time and felt the property staff routinely checked with us to ensure our stay met our expectations.
10/10
Exceptional
26 Sep 2025
Catherine
Loved this little hotel seemingly inside Gucci. So chic, lovely staff, near all the best shops. Near the station.
Partner
10/10
Exceptional
20 Sep 2025
Mansoor
It was great, friendly staff, right in the middle of the city. I would definitely go again. Thanks to all the staff that was helpful!
Leisure Partner
10/10
Exceptional
16 Sep 2025
Camille
Honestly the best stay. Love our room, love the staff, the area, and theamenities!!! (Dyson blowdryer in my room!) i would 10/10 stay here again!
Leisure Partner
10/10
Exceptional
07 Sep 2025
Verified traveler

Great Stay

Lovely room, great shower, great location.
10/10
Exceptional
06 Sep 2025
ROBERT
Had a great time at the hotel
Leisure Partner
10/10
Exceptional
09 Aug 2025
Sharon
Everything was perfect
10/10
Exceptional
09 Aug 2025
Ashley
Ideal location
10/10
Exceptional
12 Jul 2025
Mahesh
A beautiful quaint hotel with perfect shopping location and even better service.
Leisure Friends
8/10
Excellent
09 Jun 2025
Paul
Property is in a great location walkable to any place in the core of Florence. We met a lovely young lady who served breakfast. Her name is Georgia. She was sweet and went above and beyond to ensure we had everything we needed during our breakfast. Breakfast was decent provided many options but could be a little better in my opinion. If you have heavy luggage, feel free to buzz when you arrive and they will provide assistance. There is an elevator, but it’s only accessible from the second floor.Was there in the month of June, AC works really well and the unit had some decent upgrades like being able to charge your phone from the bedroom bed headboard and descent wifi, steamer and blow dryer, clean high end cotton sheets and comfortable pillows and mattress. I would recommend staying.
10/10
Exceptional
03 Jun 2025
brian

Thank you!!

What an amazing experience!
Business
10/10
Exceptional
07 May 2025
Sarah
Absolutely phenomenal hotel! I cannot say enough things great things about it. It was everything and more than we’d hoped for.
Leisure Family
10/10
Exceptional
04 May 2025
Andrew
The property was top tier as well as the staff, so friendly and helpful. We loved our stay and can’t wait to come back. We’ve already recommended the hotel to a handful of family and friends. 10/10
Leisure Partner
8/10
Excellent
23 Apr 2025
Anish
Great location. Room was fine, no complaints.

Should note that the elevator is only from the second floor, must climb the first floor.
Leisure Family
10/10
Exceptional
15 Apr 2025
Verified traveler
Came here to get away from a scary BnB situation, front desk had no idea and checked me in hours earlier than I expected. Everyone was so polite, helpful, and informative. Rooms are a bit compact but that’s literally the European experience, hotel provides everything you could need for your stay in the room. Really luxurious vibes, felt so safe coming and going any time of day and is on a well lit road. Would absolutely stay here again!
Leisure Self
10/10
Exceptional
12 Apr 2025
Paul
Very central location,close to all the sights. Lovely, friendly staff. Small scale hotel,good size room.
Leisure Partner
10/10
Exceptional
12 Apr 2025
Haney
Excellent service and staff.
Leisure Partner
8/10
Excellent
20 Mar 2025
Manuel
Top floor room was great. Breakfast great.
Leisure Partner
10/10
Exceptional
06 Mar 2025
Verified traveler

Great stay in Milan!

Room Mate Isabella boasts an unbeatable location, placing you right in the heart of the action with easy access to major attractions, dining, and shopping. While the central setting does mean some street noise, the provided earplugs are a thoughtful touch. The staff were exceptionally friendly and professional, and their assistance with luggage on the many stairs was greatly appreciated. The convenient location and excellent service make the Room Mate Isabella a strong contender for a return visit.
Partner
8/10
Excellent
02 Mar 2025
Chetan
Should you stay here? Bottom line: Yes!

Pros:
• Friendly staff – Helped me relocate here on one day’s notice when my original hotel wasn’t up to par, called me a cab upon departure, and even sent me off with a water bottle
• Housekeeping is excellent – Rooms are consistently clean
• LOCATION is unbeatable – Walkable to Ponte Vecchio, the Duomo, Santa Croce, and the train station. Plus, it’s right above Gucci and other designer shops
• Luggage porter – No need to lift a finger with your bags
• Luggage storage – Convenient for early arrivals or late departures

Cons:
• Heating issues – Difficult to regulate; the lowest setting is 21°C, but it kept resetting to 24°C on its own, making the room stuffy at times (had to open a window for fresh air)
• Security with stairs – Stairs on the way up might defeat the purpose of a 24/7 front desk from a security perspective—having someone stationed outside could be helpful
• Some wear and tear – A few scuffs on the walls and a chipped door, nothing major but definitely noticeable

Would I stay here again? Absolutely
Leisure Self
10/10
Exceptional
20 Jan 2025
Catherine

The staff make this hotel

Situated what seems to be in the middle of Gucci, it’s very well located for shopping and sightseeing. Staff are friendly and efficient, and couldn’t do enough to help us, the room was well appointed, clean and very comfortable. Extensive mini bar in the room.
Next to reception is a lounge where you can get a glass of Prosecco, tea coffee juice fruit and biscuits throughout the day. We used it as a pit stop when dropping off the shopping, it was so handy.
I’ll certainly stay here again when I return to Florence.
Friends_and_family Friends
10/10
Exceptional
09 Jan 2025
rabih
Fantastic
10/10
Exceptional
15 Dec 2024
Pavanandan
good value for money
Leisure
10/10
Exceptional
23 Nov 2024
Sharon

Roommate Isabella is the best.

Roommate Isabella never disappoints. They’re my #1 choice whenever I go to Florence. They’re like family. I can say enough about how awesome and welcoming they are. The hotel is in a great location to everything. 10 stars across the board.
Friends_and_family Friends
10/10
Exceptional
15 Nov 2024
Sabrina
Absolutely loved staying here! The location is prime and above all the designer shops. You are central in Florence and everything is a 5 - 15 minute walk. Service was fabulous and the beds were very comfortable. Will definitely stay here again.
Leisure Family
10/10
Exceptional
14 Nov 2024
Carrie
Very nice right in the heart of everything
Leisure Partner
10/10
Exceptional
06 Nov 2024
Daniel
The staff was extremely helpful and kind. I highly recommend, great location.
Leisure Partner
8/10
Excellent
28 Oct 2024
Tina
Staff at this hotel were exceptional. Room and shower were small, but very clean. You do have to climb two flights of stairs which is a challenge with a cane and handrails more detrimental than servicable. Breakfast is 15 euros but very good. Overall positive experience.
Leisure Family
6/10
Pleasant
23 Oct 2024
Eric
This hotel tries but not succeeding yet. They have one type of room that is super tiny, make sure you don’t get stuck with that one. If you get the right type of room, this hotel may be perfect for your stay since it is in a great location, steps away from Republic Piazza, easy to get to the other side of Arno and train station.
Leisure Partner
10/10
Exceptional
12 Oct 2024
Sim
Great location and the place itself was great. We did not realize that breakfast wasn’t free, but everything else was worth it. Would stay here again!
Leisure Friends
10/10
Exceptional
29 Sep 2024
Ranny
Hotel staff were very helpful, and I loved the hotel’s proximity to high end luxury shops. The hotel was not far from the train station so it was really easy to access. Room were beautifully decorated ans fridge was fully stocked
Leisure
10/10
Exceptional
26 Sep 2024
Stacie
Alessandra, and the rest if the staff were wonderful. From directions to dinner recommendations. The one thing I would say to look out is they have an elevator but first you must go up 1 flight if stairs. so if you are unable to walk keep that in mind.i would stay again.
Leisure Family
10/10
Exceptional
21 Sep 2024
Senol
All good.
Leisure Self
8/10
Excellent
31 Aug 2024
Alejandro
It was a great price, we enjoyed how close we were to everything. We didnt like how small the shower was and that the room had trouble getting cold.
Leisure Partner
10/10
Exceptional
30 Aug 2024
Beatriz A
We really wanted a central place to stay in Florence near the station and the main touristic places and this hotel was the best option. Breakfast is excellent! They offer many options and you can always get a capuccino, water and prosecco for free.

Antonello and his team offers excellent service. Our train departed very early, and they prepared us a to go breakfast and capuccino!! Thank you and we will go back for sure!!!
Partner
10/10
Exceptional
11 Aug 2024
Caroline

Spectacular Hotel in Firenze

This was the most spectacular hotel and such a wonderful surprise! Located in a beautiful area, walking distance to everywhere and the fact that my favourite store is literally next door made my trip complete!!
Friends_and_family Family
8/10
Excellent
07 Aug 2024
Neil Timothy John
The Room Mate hotel group, should not be forcing staff to reduce the air conditioning during the hottest days of the year, so they can reduce their costs.
Leisure Family
8/10
Excellent
24 Jul 2024
Patricia
This is my 3rd stay at Room Mate Isabela and I will choose it again it I am in Florence.
Business_and_leisure Friends
10/10
Exceptional
17 Jul 2024
Joseph

Loved our stay!

Nice big rooms, and a super friendly and helpful staff. Loved it. And a great location!
Friends_and_family Family
8/10
Excellent
17 Jul 2024
Lei
Love the staff, and great location
10/10
Exceptional
15 Jun 2024
Trent
Close to all major attractions, king size bed and decent size room, great breakfast, friendly and helpful staff
Leisure Partner
10/10
Exceptional
11 Jun 2024
Paul
Excellent experience, my name is Paolo and I must say my stay was excellent. I’ve travelled to many hotels over the years in Italy and I must say you pay for what you get. I stayed with my wife and 4 nights and the experience was very good from the warm welcome we received from Mirko upon our arrival and offered us some water straight away. I also really enjoyed the breakfast and not to mention Antonello who managed the breakfast area he was so attentive to our needs and was fun to speak with he is a treasure. The bathroom and room was excellent, Luxourious linens, high thread count, great pillows, clean, spacious, air condition worked perfectly. only improvement I would recommend would be to have more selections of tv channels even though we didn’t watch much tv. This is a perfect location, very busy, walking distance to everywhere, can be a bit noisy if you are a light sleeper.
Leisure Partner
10/10
Exceptional
09 Jun 2024
Marc
Great location. Nice rooms. Good breakfast.
Leisure Friends
6/10
Pleasant
01 Jan 2024
Maurizio
Hot water not easy to calibrate, need some attention, no elevator to tha first floor, great location and friendly staff.
Leisure Partner
10/10
Exceptional
30 Nov 2023
Verified traveler

Location is perfect!

First. The staff was amazing and so kind. Top notch and made our stay even better. Second. The location of the hotel was perfect. Perfectly located walkable to everything you want to see in Florence. Nothing was more than 15 minutes away. The Doumo was 3 mins away. All the luxury shopping was a stone throws a way. The hotel is above Gucci. Third. The hotel room is so Italian and so quaint. It has everything we needed. We weren’t in there much. It was comfortable and adorable. This hotel is great. We highly recommended it and would stay here again.
Partner
10/10
Exceptional
19 Nov 2023
Christina

Great location and affordable

Convenient location, lovely hotel, friendly and helpful staff, very affordable for the prime location. Room was a bit too hot and you can’t adjust the temperature or leave the window open for air because of the noise.
Self
10/10
Exceptional
11 Oct 2023
Terri

Great stay in a great location!

We had a fantastic stay at the Roommate Isabella! Excellent location near everything we wanted to see with an easy walk.
Friends_and_family Friends
10/10
Exceptional
12 Sep 2023
Kristin

Wonderful!

perfect for our needs. wonderful and helpful staff and nice location close to many restaurants and points of interest
Friends_and_family Family
10/10
Exceptional
08 Sep 2023
Rodney

Quick trip

Great location
Partner
10/10
Exceptional
05 Sep 2023
Mary and Joe
Best place we stayed at In Italy. The front desk staff and Thim in the breakfast room we so attentive. We wouldn’t stay anywhere else in Florence.
Leisure Family
10/10
Exceptional
01 Sep 2023
Prakash

Amazing hotel

Amazing stay. Will book again
Self
10/10
Exceptional
17 Aug 2023
shayan
We had great time and good experience during stay in Isabella.
Cute and beautiful place and it is located above Gucci store with kind and professional personal.
Good service and polite staff.
Leisure Partner
10/10
Exceptional
08 Aug 2023
Brenda

Beautiful Hotel Experience

Our stay at Room Mate Isabella made our trip to Florence better. The location is perfect. Within 10 minutes walking distance to all the major sites (Uffizi, Duomo, Central Market, Train station). There are many food and shopping options as soon as you step out. The property is unique looking in its decor. The rooms are large in square footage. The beds are comfortable, the bathroom was very well stocked, clean and comfortable. The service was great. Everyone we interacted with was eager to help and answer questions. Our favorite person was Antonello who was in the breakfast room area and was very attentive to guests.

We are definitely booking our next stay in Florence at this hotel.
Friends_and_family Family
8/10
Excellent
08 Aug 2023
Sara
shower drain cloaked and they couldn’t repaired it
Partner
10/10
Exceptional
06 Aug 2023
Terence
Very clean and functional. Very friendly and helpful staff.
10/10
Exceptional
04 Aug 2023
Judith
This place is truly overall a 5 star hotel, not only Is it beautiful, but the staff treat you like royalty. One member that sticks out to me is Antoniello, he is in charge of the breakfast and he made sure everyday that everything was perfect for us. Is people like him that make you want to come back.
Leisure Family_with_children
10/10
Exceptional
24 Jul 2023
Susna
excellent stay. Location is great! The rooms were spacious with great air conditioning. There is even complimentary wine when you check in! Service was very hospitable .
Leisure Family
10/10
Exceptional
16 Jul 2023
Erik
Great location by everything in Florence. The staff was beyond friendly. Great breakfast and the lounge is nice to get a cool drink and relax from the hustle and bustle of the city. The rooms looked like a palace with high s ceilings and drapes and elegance.
Business_and_leisure Family
6/10
Pleasant
13 Jul 2023
Veronica

Ok place.

Hotel has a great location. Staff is great. Rooms are clean. Everything is worn down. Very worn. I’m including the “mini bar” which is only snacks and a coffeemaker. There are also 30 steps to get to the lobby where the elevator starts. Not ADA compliant.
Friends_and_family Family
10/10
Exceptional
11 Jul 2023
Stéphanie
I loved staying at this hotel. The location was fantastic. Everything is walking distance and I felt safe as I was traveling alone. The room was very cozy and clean and the toilet was also very clean. The bed very comfortable. The staff very pleasant, courteous and helpful!
I would definitely return to this hotel on a future visit.
Leisure Self
10/10
Exceptional
07 Jul 2023
edyta
In the shopping center
Leisure Family
10/10
Exceptional
06 Jun 2023
Dionne
Wonderful, welcoming, helpful. This space was a perfect!
10/10
Exceptional
04 Jun 2023
Tomer
Great lication
Leisure Partner
10/10
Exceptional
30 Apr 2023
Mark
Lovely boutique hotel with a great location. The staff was just wonderful.
Leisure Partner
10/10
Exceptional
30 Apr 2023
LARRY
Great location. Great staff. Rooms are beautiful. Beds are comfy. Lots of stairs
Business_and_leisure Family
10/10
Exceptional
13 Apr 2023
Tim
Lovely hotel, ideally located in walking distance from all major sights. Rooms very cozy with original decor. Staff were very friendly and extremely helpful. Breakfast was varied and plenty.
Leisure Family
10/10
Exceptional
05 Apr 2023
Sandra
Yes, you are above a store. Gucci. You're above the Gucci store, nat a coffee shop.
Located in high end shopping district.
Great location, easy walk to everything.
Great staff, friendly and helpful.
Clean.
Large rooms for Europe.
Quiet.comfortable beds.
Cons ( but not negatively affecting my trip):
Cons mainly bathroom and shower issues. Very clean and modern. But...Small working space in bathrooms, no counter space.
Weird shower enclosure, only attached on one wall so all three sides moved all over the place. Water got onto floor, shower floor very slippery and no grab bars or anything to help. Maybe our bathroom was for handicap access in shower but wasn't safe. Also, only handheld shower.
Would recommend hotel and would return!
Leisure Partner
8/10
Excellent
19 Mar 2023
Jaime
The location is excellent. The hotel, overall, is quite simple. They tried to charge for breakfast even though I didn’t have ir there…
Leisure Partner
10/10
Exceptional
08 Mar 2023
Elisa
Ability to open windows and hear the city of Florence at night
Leisure Self
10/10
Exceptional
08 Mar 2023
Bethany
The breakfast buffet is amazing with made-to-order eggs and coffee in addition to the buffet until noon.
Leisure Partner
10/10
Exceptional
08 Mar 2023
Tiffany

Excellent!!

This hotel was an amazing location…close to good food, walking distance from everything including the train station with our bags! Hotel was clean and staff very kind. Breakfast was great. Loved the style!
Partner
10/10
Exceptional
16 Jan 2023
Melanie

right in the heart

funny little hotel but amazing location - super staff - VERY convenient!
Business
8/10
Excellent
03 Jan 2023
Mark

Very nice Holiday stay

The hotel is in a great location, central to the shopping district and a short walking distance to the Duomo and Ponte Vecchio. The service was outstanding (bravo, Augusto!), helping us with dinner reservations and tour purchases. Our only complaint is that the rooms were too warm and when we tried to sleep with the windows open, the noise from the street kept us awake - one disadvantage for being centrally located.
Friends_and_family Family
10/10
Exceptional
18 Sep 2022
Verified traveler
What a joy walking down the street getting to the hotel and then, opening up the windows to the view! Lovely service, prompt cleaning and capturing the pulse of Florence.
Partner
10/10
Exceptional
08 Sep 2022
Sarah
The hostess at check in was wonderful. The room was nice and had everything we needed. Spent only one night, wishing we had spent longer. The location was great for walking, nightlife and access to the train station.
Partner
10/10
Exceptional
31 Aug 2022
katherine
Excellent value; thoughtfully renovated. Old world charm and exceptionally clean. Wow!
Leisure Self
8/10
Excellent
21 Aug 2022
Brittany
Great location in a safe area near many very high end shopping stores. Staff was so friendly and helpful! There is a large staircase to enter the hotel but staff very kindly will take your bag up for you. After the first flight there is an elevator you can take up the rest. Room was spacious and the minibar prices are very fair. Room service cleaning was great. Only complaint was the shower. The doors were hard to close, and even when closed appropriately water does run out under the doors leaving the bathroom floor very slippery. We asked for extra towels and left one large one down and it was fine. I would definitely stay here again!
Leisure Family
10/10
Exceptional
26 Jul 2022
Nick
Beautiful hotel, great location, incredibly friendly and helpful staff.
10/10
Exceptional
29 May 2022
James

Great location; great staff; tiny bathrooms

Fantastic staff! Wait & porter staff was excellent. Great breakfast. Getting to the reception or first floor of the hotel was a climb (actually begins on the 3rd floor), but the porters make it easier. Only negative is that the bathroom in our room was very tiny. Getting in & out of the shower required some contortions. Overall, excellent establishment.
Partner
8/10
Excellent
28 May 2022
Andrea

Great little place above Gucci

The room was beautiful, clean, and quiet. It was a fantastic stay -

Some things to note - When we left the lift was not working and bringing large suitcases down 4 flights of stairs was not fun. Also, if you stay in the suite you should note that the first and last flight of stairs are not serviced by a lift and the shower ceiling is very low - my husband is 6'2\" and could not stand up in it.
Partner
10/10
Exceptional
25 Apr 2022
Rosemary

Friendly comfort in central Florence

A very well - located, small, friendly hotel woth delightful and helpful staff. A pleasany breakfast room and a sitting room as well. Interesting and original decor throughout. Good value.
Friends_and_family Friends

Location & surroundings

Room Mate Collection Isabella, Florence
Via De Tornabuoni, 13, Florence, Italy

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Room Mate Collection Isabella, Florence

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