Name: Horto Convento
Address: Viale Ariosto 13, Florencia, 50124, IT

10/10

Exceptional

22 Jul 2026

BRUCE

The staff friendly, welcoming, and very helpful. Centrally located and the perfect spot to explore the city on foot. I will definitely return.

Self

10/10

Exceptional

21 Jul 2026

Grant

Great friendly staff and a great location with a lovely garden.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Kimberly

Super beautiful location off the beaten path, but easily walkable into the center of town! Wonderful, clean, professional and elegant!

Self

10/10

Exceptional

07 Jul 2026

Jennifer

Beautiful, clean, amazing breakfast, really nice staff. 10/10 recommendation

Family

10/10

Exceptional

03 Jul 2026

Lynne

We were

10/10

Exceptional

02 Jul 2026

Daniel

This hotel was brilliant.

A very warm and helpful welcome.

The hotel is in a great setting, very private and serene.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

michal

Amazing experience.

Family

10/10

Exceptional

24 Jun 2026

Steven

Just great place to stay. Quiet and relaxed, friendly staff. Close to everything with short walks 30-30 mins max to most places. Area it’s in is nice as well. All good

Partner

10/10

Exceptional

21 Jun 2026

Michael

What a historically interesting and beautiful property. My only regret is that I didn't book for longer than one night. The staff is wonderfully helpful and the room was beautiful. I had tickets to Maggio Musicale and it was an easy walk across the bridge with directions provided by staff.

My only suggestion is some signage to the check-in area. Highly recommended.

Self

10/10

Exceptional

19 Jun 2026

CHAD

Staff was amazing.The bartender dam was fantastic.We had a fantastic time.Great location, easy to walk to everything.. Breakfast was amazing as well

Partner

10/10

Exceptional

12 Jun 2026

Amalio

The staff were all very friendly and helpful. The room was clean, and no outside noise, slept well. The breakfast was nice plenty of choice 😋.

Partner

10/10

Exceptional

10 Jun 2026

Mari

Beautiful hotel, comfortable bed and well-appointed room. The friendly staff helped with directions, restaurant recommendations, and reservations. Good breakfast, great bartender at the bar in the lobby. Would stay again and highly recommend.

Friends

6/10

Pleasant

05 Jun 2026

Danielle

We booked our stay at Hotel Horto Convento, but were moved to their newer sister hotel,

10/10

Exceptional

03 Jun 2026

Jason

Beautiful and quiet property within walking distance to the main attractions in Florence. Friendly and helpful staff.

Family

10/10

Exceptional

30 May 2026

Anna

A little peaceful garden oasis in Florence. Thank you to all the staff for being so helpful and welcoming.

Partner

10/10

Exceptional

29 May 2026

Tessa

Beautiful building and full of character. Beautifully restored and in a fantastic position.

Friends

10/10

Exceptional

24 May 2026

Dipti

Beautiful, quiet surrounds. Walking distance to all major landmarks in Florence. Very friendly and helpful staff. No restaurant on site but breakfast is lovely and Giovanni has wonderful recommendations for where to eat. I didn’t have them but I’m told the cocktails are delicious. Didn’t use the pool which is small but would be a nice place to e to cool off after a day of touring

Family

10/10

Exceptional

23 May 2026

Alina

This review is for the Della Calza, the sister hotel of Horto, where we were offered a n opportunity to stay. The Horto, which we originally booked, and arrived at, looked very nice., however upon arrival, the receptionist, Cherish, offered us an upgrade to the newly renovated Della Calza. Della Calza had an excellent spa, where guests could enjoy complimentary 2 hour services daily. Our room was beautifully clean, well appointed, facing the courtyard. The breakfast, which was included in our package, was fantastic. Close to Boboli Gardens, to the Roman Gate, walking distance to the Ponte Vecchio. Located in a beautiful neighborhood, surrounded by trattorias, shops, artisan workshops. The staff was very friendly and knowledgeable, helpful with dinner reservations, getting tips on transportation, and nearby attractions. Laura (receptionist) and her companions were very helpful, recommended a nice day trip to Fiesole, a beautiful nearby town. She was always there with a smile, ready to answer any questions. The breakfast staff (Mena and Elenora) were superb, welcoming offering the best morning cappuccino to complement the delicious breakfast. Khan, the bartender, stood out as a friendly, polite young man that could whip up a nice old fashioned, a terrific negroni, and of course, the best aperol spritz around. We look forward to returning to the beautiful Della Calza. I’m glad we chose a courtyard facing room, as the traffic on the street can get quite busy. Highly recommend.

Partner

10/10

Exceptional

23 May 2026

Daniel

The whole place was immaculate, very beautiful and comfortable . The staff very professional and friendly. We will come back!

Partner

10/10

Exceptional

22 May 2026

chantal

The hotel is gorgeous. You feel like you’re walking into a Tuscan villa, rather than a hotel in the city. Beautiful lobby with a bar. Rooms are very small, but with large bathrooms! Bed was comfortable and a king bed is a true king, not two twins pushed together (IYKYK). Very quiet and the rooms are pitch black all day if you are jet lagged. Staff was wonderful. Would def stay again!

Partner

10/10

Exceptional

18 May 2026

Mina

Amazing stay! Beautiful property! The spa is a wonderful amenity.

10/10

Exceptional

15 May 2026

Lara

Gorgeous property. Wonderful spa. Quiet area not far from Boboli Gardens. We shall return.

Friends

10/10

Exceptional

12 May 2026

Jennifer Pamela

Lovely hotel, perfectly located in a quiet neighbourhood. Breakfast was nice and staff were great. Rooms were very comfortable and had air conditioning. We would definitely stay again.

Partner

10/10

Exceptional

10 May 2026

Antonio

Very nice. Good area. Close to Arno and sites
Excellent staff !!

Partner

10/10

Exceptional

09 May 2026

Lok Sze

quiet place but still in close proximity of the attractions. A lot better than staying in the main town.

Partner

8/10

Excellent

06 May 2026

connie

The room was great and a very nice bathroom.
Breakfast was nice but not included so an extra 22E.
The location wasn't terrible but not great. not near the subway and about .8 mile to the nearest subway and more then a mile to the more interesting part of town.
Took a lot of taxis.

Friends

10/10

Exceptional

29 Apr 2026

Timothy

We got upgraded to there other hotel in the same area and it was amazing

Partner

10/10

Exceptional

19 Apr 2026

John-Anthony

Great hotel all around and great breakfast. Highly recommend and will go back when in Florence

10/10

Exceptional

14 Apr 2026

GIANFRANCO

Beautiful condition of hotel. Breakfast was excellent. Location was cool but long walks into Florence center but okay to beat the congestion of the city center trade off. The area directly outside the hotel gate was very sketchy especially if you are traveling solo. Once in the very narrow entrance of the property, you feel safe.

Family

10/10

Exceptional

07 Apr 2026

Sarah Rosemary

Everyone very helpful

10/10

Exceptional

31 Mar 2026

James

Extremely clean and modern, beautiful historic setting

Family_with_children

10/10

Exceptional

29 Mar 2026

YAINLE

Clean room and great staff. Missed the air condition and mattress need to be replaced.

Family_with_children

10/10

Exceptional

29 Mar 2026

Gregory

Very convenient location. Staff courteous and helpful.

Partner

10/10

Exceptional

20 Mar 2026

Leigh Ann M

This property completely exceeded my expectations even though I thought the online reviews and the pictures were quite favorable. The room was extremely clean and comfortable with wonderful amenities. The hotel lobby/bar was just exquisite, and the bartender knew how to make the best cocktails and made them to your liking. The location was convenient and accessible and the hotel had just the right amount of flair plus old world charm. I highly recommend it and will welcome staying there again.

Friends_and_family Friends

10/10

Exceptional

06 Mar 2026

Mads

Everything looked new and very clean. Great location just outside city center.

Partner

10/10

Exceptional

04 Mar 2026

Susan Adaeze

Don't worry about anything just book it. Perfect location close to the city centre but less touristy. Buses right outside the door. Quiet and peaceful. Amazing staff, everyone was kind, friendly and professional. Amazing quality rooms, very clean. I was already looking up flights and availability to come back here before my vacation ended!

Self

10/10

Exceptional

01 Mar 2026

Marleny

It was a nice, clean and quiet hotel.

Partner

10/10

Exceptional

28 Feb 2026

Edward

Beautiful building
Great staff
Nice room

Business

10/10

Exceptional

25 Feb 2026

Elizabeth

Horto Convento was a wonderful place to stay. Our room was immaculate and breakfast was terrific. The staff, especially Stefano and Elena were very helpful with directions and suggestions. We truly wished we could have stayed there more than our one night.

Friends_and_family Friends

10/10

Exceptional

13 Feb 2026

Martin

Lovely location, staff were great

10/10

Exceptional

06 Feb 2026

Yvelisse

Our stay was fantastic! The breakfast was delicious, the drinks were amazing and the staff was a delight. I absolutely love the fact that we were able to sleep in peace with no outside noise. If I go back to Florence, I would definitely stay at this hotel again

10/10

Exceptional

30 Jan 2026

Gianmaria

Wonderful place, super clean, very nice staff and wonderful breakfast. Also great location for beautiful walks not too close to areas overcrowded by tourists!

10/10

Exceptional

26 Jan 2026

Barbara

This is an excellent hotel. The room was clean, comfortable, and well appointed. The hotel is beautiful. The staff were very helpful and the breakfast was quite good. It is in a very quiet area so sleeping was easy, but it is still close enough to all the attractions and rests to be walkable. We definitely plan to be back.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Diane

The room was spotless, the staff was perfect, kind and anticipatory! The walk into the Horto Convento each day reminds you why you stayed there, the quiet, the peacefulness of a superior hotel. I have stayed there twice and loved it. It feels like home. They take care of you. The breakfast is outstanding, by the way…

10/10

Exceptional

13 Jan 2026

Shaunna

Lovely clean, quiet and safe hotel. really good breakfast and staff. Good location within walking distance to everything.

Leisure Family

10/10

Exceptional

10 Jan 2026

Joseph

Staff were wonderful. Breakfast was outstanding. For me this was one of the nicest hotels I have stayed in Florence and will definitely return and recommend to all my friends.

Business_and_leisure Self

10/10

Exceptional

09 Jan 2026

Cathy

Everything about my stay was perfect. Huda, the dining room manager and her staff were so professional and kind. Everyone at the front desk was accommodating, kind, friendly, and welcoming. I think if they offered lunch and dinner I probably would have never left!
The room was perfect, the breakfast was delicious and perfect, and the staff, including the housekeepers were perfect. I would give ten stars if I could.
Thank you all for such a wonderful experience.

Leisure Self

10/10

Exceptional

06 Jan 2026

Lynne

Beautiful building and rooms, interesting

10/10

Exceptional

04 Jan 2026

David

A lovely property in a convenient location. You can walk to any attraction in Florence, and at the end of the day, the hotel is hidden away in a walled courtyard.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Mariana

The hotel is very nice and well located, you can reach the tourist spots in Florence by walking. The staff is helpful and friendly, and the rooms are comfortable.

Leisure Self

10/10

Exceptional

21 Dec 2025

Noel

An excellent experience in an amazing city.

Leisure Family

10/10

Exceptional

13 Dec 2025

Jason

The staff were all very friendly! We especially connected with the incredible bartender, Adam. His knowledge of the city helped us to search out hidden gems for food and sight-seeing. The hotel is beautiful, cultural, and stands out as a gem in Florence, tucked away in a quiet area

Leisure Family

10/10

Exceptional

11 Dec 2025

Bennie

Great location, walking distance from central Florence, staff are superb, friendly, helpful, knowledgeable, really clean and comfortable,

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Hazel

Great staff.

Leisure Family

10/10

Exceptional

11 Dec 2025

Renata

Excellent stay

Leisure Partner

10/10

Exceptional

06 Dec 2025

randi

Room was great, staff excellent, Cherish did outstanding job, location excellent

Leisure Partner

10/10

Exceptional

22 Nov 2025

Jeff

Staff were super lovely, we were greeted by a very enthusiastic and full of character Giovanni who made us feel welcome. The place is very well kept, breakfast had a surprisingly wider variety of food for a continental breakfast, and is in a nice quiet part of Florence that is still accessible to the city centre. There are also some roaming cats around that became joyful to spot throughout our stay - thoroughly recommend this hotel!

Leisure Partner

10/10

Exceptional

18 Nov 2025

Bonnie

Room was clean, staff from front desk to breakfast room was courteous, accommodating with brilliant smile. My husband and I had a perfect stay 👍

Partner

10/10

Exceptional

12 Nov 2025

MICHAEL

The Horto Convento Hotel is truly a hidden gem in the Borgo San Frediano neighborhood located in a residential extremely safe neighborhood just on the other side of the Arno. From the moment we checked in the staff couldn’t be nicer. Cherish the desk manager was always accommodating friendly and professional. Breakfast was typical continental fare and perfect to start the day. Our room was small but extremely clean and perfect for our stay. Make sure you have a drink at the lobby bar. Adam the bartender will certainly become your new favorite bartender. A true gentleman and just a great guy. Be sure to ask him about the neighborhood restaurants where the “locals” eat for a great experience. The hotel is a short walk to everything you want to see and you will definitely get in your steps. Well worth it if you don’t mind walking. It’s really a great way to relax and take in this amazing City. Hotel is also a short cab ride from any where in city so no issue there. Highly recommend this hotel

Leisure Family

10/10

Exceptional

07 Nov 2025

Emma

Excellent staff, so friendly and helpful. Lovely hotel in a great location.

10/10

Exceptional

28 Oct 2025

Bernhard

Great hotel with wonderful atmosphere and well kept facilities.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Katarzyna Agnieszka

Amazing stay- group of 4( 2+2) cute super clean rooms. Amazing stuff starting from reception ( ANNA)through servers, and bartender(Adam)and cleaning stuff. It’s so close to the main attractions( walking distance) restaurants and shopping yet sec

10/10

Exceptional

25 Oct 2025

Bernard

An oasis of calm - it is not buzzy and over the top like many places in the tourist center. Instead, it is tranquil, in a good area within easy walking distance to most of what you want to see. We enjoyed our stay.

10/10

Exceptional

24 Oct 2025

Fiona

It’s the perfect hotel for Florence - want to keep it a secret ! So it remains a haven away from the crowds of central Florence. Beautiful vicinity and lovely independent shops.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Anita

Beautiful hotel. Great breakfast. Quiet location

Leisure

10/10

Exceptional

23 Oct 2025

Hortensia

Very good

Friends_and_family Friends

6/10

Pleasant

23 Oct 2025

Alexis

When we arrived the air conditioning was working after two days of being there the staff told us they turn off the air conditioning at this time of year. We were sweating at night so we opened the windows and woke up in the middle of the night with bugs biting us. We did not sleep at all. Otherwise the breakfast was good and the staff was nice

Partner

10/10

Exceptional

14 Oct 2025

Julia

Friendly and helpful staff, gorgeous hotel, nice quiet location

Partner

10/10

Exceptional

10 Oct 2025

Barry

Staff were excellent , highly recommended

Leisure Partner

10/10

Exceptional

10 Oct 2025

Susan Katarina

Excellent location and very helpful staff.

Leisure Partner

8/10

Excellent

06 Oct 2025

Nancy

This hotel is a tucked away gem. In fact, it’s difficult to find at first. The rooms were very clean and comfortable, and the property is beautiful.the included breakfast was delicious, and Olga makes wonderful coffees and cappuccinos.
They serve cocktails and apertivo later in the day, and Adam at the bar makes delicious cocktails and is so fun and interesting!
It is a hike to get to be city center, but worth it. Also, there was quite a lot of noise at night (showers and toilets from the other rooms).
I would stay here again.

Leisure Partner

8/10

Excellent

06 Oct 2025

Lily

Great staff and location, however the room was basic and on the first night we were attacked by over 20 mosquitos so we barely slept. The next few nights were fine but the rooms aren’t very soundproof so we could hear a lot going on outside the doors… despite that though, we still had a lovely time and the helpful and nice staff truly made it, and it has some great traditional restaurants right on its doorstep. We particularly loved Volte!

Leisure Partner

8/10

Excellent

05 Oct 2025

Jennifer

We loved the location of this hotel for 5 days in Florence; out of the city centre and so quiet and calm. We felt like the area nearby was much more appealing than the crush of the city centre. The staff and breakfast were exceptional and loved waking up to the church bells nearby. Highly recommend this place. We found it very walkable.

Leisure Partner

8/10

Excellent

30 Sep 2025

Paul

I thought it was great but the wife didn’t think it was completely worthy of 5 stars. She’s hard to please.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Andre

..

Partner

10/10

Exceptional

26 Sep 2025

Ashley

Thank you for our great stay here! After walking all day and being surrounded by city noise, it was truly special to be able to relax in the courtyard, have the window open and just relax. The vibe at this hotel is very peaceful. It’s easy to walk to the main sites from this location. The attentive service of everyone at the hotel is truly incredible, we will be back again when we come back!

Leisure Family

10/10

Exceptional

21 Sep 2025

Radu

Later

Leisure

10/10

Exceptional

11 Sep 2025

Charles

Perfect hotel if you want something away from the tourist mobs in a quiet, uncongested location. Room was lovely and spacious, delicious breakfast, congenial and helpful staff, lovely building with historical charm complete with a courtyard and small pool. Lots of fine restaurants close by, and you're just fifteen minutes walk to the city center. No complaints whatsoever!

Leisure Partner

10/10

Exceptional

11 Sep 2025

Damion

Had a great stay and the staff were very helpful. If you like a cocktail sit at the bar for a story with tasty cocktails.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Parmoun

We stayed at Hotel Horto Convento for three nights, and I must say the building with its Florentine charm took our breath away as soon as we walked in! Beyond the beautiful and character-filled architecture, the rooms were very well refurbished and spotless. The location is also excellent , within a 20 minute walk to most places, with plenty of authentic local dining options just around the corner.

We enjoyed our stay so much that we even extended it for an extra night!
If you’re planning a trip to Florence, this is a wonderful option for your accommodation.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Sarah

Fantastico

Quiet hotel with impeccable service!

Partner

10/10

Exceptional

03 Sep 2025

Navid Allah

This is a great place to stay, conveniently located within walking distance of all the tourist attractions.

Leisure Family_with_children

8/10

Excellent

26 Aug 2025

Francis

Good 4*

Good hotel not luxury but solid 4*

Partner

10/10

Exceptional

26 Aug 2025

Alan

Everything was amazing, the staff and the property were excellent

10/10

Exceptional

19 Aug 2025

Paul

No hesitancy in giving it 5/5. An excellent property just a block away from the busy areas. Beautiful courtyard and attentive staff. Highly recommended.

Leisure

10/10

Exceptional

15 Aug 2025

Delcide

The service in the hotel was amazing, the room was very clean.

Family_with_children

10/10

Exceptional

06 Aug 2025

Karen

Our two night stay at Horto Convento was very nice, from the friendly, helpful staff, to the comfortable bed, to the delicious breakfast. The property is located away from a busy street, in a lovely setting next to a church. If I had to note any issue at all, it would be the very narrow bathroom in our unit. There was a towel heater rack installed behind the door, so it could not be opened all the way, making it even more narrow. Not a big deal, just a design flaw. Overall, a very nice stay!

Leisure Partner

10/10

Exceptional

06 Aug 2025

Ruth

An Italian Gem

It was amazing. Fantastic location, away from the bustle of the more touristy areas but close enough to walk to those areas. Felt very safe, and it was quiet and clean. Exceptional breakfast!

Partner

10/10

Exceptional

31 Jul 2025

Jeffrey

Lovely stay with our family

Family_with_children

10/10

Exceptional

26 Jul 2025

Ahmed

Excellent hotel and great hospitality!
Highly recommend !

Partner

4/10

Poor

20 Jul 2025

Olga

Terrible Experience – Do Not Recommend

This was one of the worst hotel experiences we’ve ever had. The pictures online are completely misleading—the reality is nothing like what’s advertised. The hotel was extremely noisy, and we were unable to sleep the entire night. On top of that, the staff was rude and completely unhelpful when we raised our concerns.

We decided we didn’t want to stay, but the hotel refused to refund our money. Every negative review you’re reading is absolutely accurate—we wish we had taken them more seriously before booking.

I strongly do not recommend this hotel. Save yourself the stress and disappointment.

Business_and_leisure Family

10/10

Exceptional

07 Jul 2025

Jassiel

Staff were very helpful and professional. Speaking English was not a problem. The breakfast buffet had a lot fresh food, fruit and pastries to choose from

Leisure Family

10/10

Exceptional

07 Jul 2025

Alyssa

Very friendly staff! Great breakfast. Our favourite hotel on our Europe trip for sure.

Partner

10/10

Exceptional

06 Jul 2025

Kelsie

This hotel was perfect to see the sights but be out of the mayhem. Staff were lovely, room nice and the beautiful courtyard and breakfast were a great perk. Will definitely stay here again.

Leisure Self

10/10

Exceptional

27 Jun 2025

Stephen

The individual at the front desk, Giovanni was great. He was what I consider to be the perfect reception host. He provided all the details regarding the city and the hotel amenities.

Business_and_leisure

8/10

Excellent

23 Jun 2025

Phil

We loved our stay @ The Convent. It was a pity there was no pool or restaurant

Partner

10/10

Exceptional

23 Jun 2025

Ghislain

Great location, at an arm’s lenght of the hustle and bustle of Florence. The staff was very welcoming, friendly and helpful. Lovely room, very quiet. The shower was quite small though. The breakfast was excellent.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Julie

The hotel was wonderful. The staff were very friendly and helpful. It was wonderful being able to sit in the lovely garden and enjoy a drink in the evening before venturing out to eat. Would recommend the hotel and will definitely use again on our next visit to beautiful Florence

Leisure Partner

10/10

Exceptional

21 Jun 2025

Susan

We stayed 3 nights and had a great time. The bartender at night was amazing!!

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Monica

Wonderfully quiet hotel with a very attentive staff, highly recommended