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BED AND BREAKFAST
Breakfast is included with your stay.
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8.8/10Excellent480 Reviews
Cleanliness9.0/10 9.0
Service9.6/10 9.6
Comfort7.6/10 7.6
Condition8.4/10 8.4
Location9.6/10 9.6
Neighborhood9.4/10 9.4
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Santa Croce
Nestled in the heart of Florence, Hotel Santa Croce offers a Tuscan-style retreat just a 5-minute walk from Piazza Santa Croce and Piazza della Signoria. This charming hotel features a café, bar/lounge, and room service (limited hours).
Each of the 10 air-conditioned rooms provides complimentary Wi-Fi, an LCD television, and a private bathroom with a rainfall showerhead. Additional amenities include bike rentals, concierge services, and multilingual staff. The hotel is conveniently located near the Bargello, Palazzo Gondi, and other key attractions. Florence Airport (FLR) is approximately 6.
3 miles away.
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A stay at Hotel Santa Croce places you in the heart of Florence, within a 5-minute walk of Piazza Santa Croce and Piazza della Signoria. This hotel is 0.6 mi (0.9 km) from Piazza del Duomo and 0.6 mi (0.9 km) from Cathedral of Santa Maria del Fiore.
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Featured amenities include multilingual staff, luggage storage, and laundry facilities.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Check-in and check-out
Check-in from
1:00 PM
Check-in until
10:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
-
Special Instructions
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Property Registration Number IT048017A1LOFLX2EH
-
Minimal age
18
-
Optional fees
- Valet parking fee: EUR 30 per day
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Italian
French
Spanish
Nearby attractions
Bargello
0.2 km / 0.1 mi
Piazza San Firenze
0.2 km / 0.1 mi
Teatro Verdi
0.2 km / 0.1 mi
Piazza Santa Croce
0.2 km / 0.1 mi
Badia Fiorentina
0.2 km / 0.2 mi
Gucci Museum
0.3 km / 0.2 mi
Basilica of Santa Croce
0.3 km / 0.2 mi
Piazza della Signoria
0.3 km / 0.2 mi
Arno River
0.3 km / 0.2 mi
Palazzo Vecchio
0.4 km / 0.2 mi
Via de' Calzaiuoli
0.4 km / 0.2 mi
Loggia dei Lanzi
0.4 km / 0.2 mi
Uffizi Gallery
0.4 km / 0.3 mi
Palazzo degli Uffizi
0.5 km / 0.3 mi
Piazza della Repubblica
0.6 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2011
- Total number of rooms: 10
- Number of floors (main building): 4
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- Bus/Train station
- Nearest Bus / Metro Stop
Show 23 more facilities & services
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parkingExtra charge
- Room service
- Laundry service
- Bicycle hire service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Hotel safeExtra charge
- Concierge
- Luggage room
- Towels and bed linenExtra charge
- Café
- Bar
- TV lounge
- Breakfast
- Snacks
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO ANNEXSTUDIO • ANNEXSTU.AX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
STUDIO ANNEX
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Room code: STU.AX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room THREE BEDSRoom • THREE BEDSROO.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
Room THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE ANNEXTRIPLE • ANNEXTPL.AX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
TRIPLE ANNEX
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Room code: TPL.AX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
STUDIO WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ANNEXRoom • ANNEXROO.AX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
Room ANNEX
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT ANNEXAPARTMENT • ANNEXAPT.AX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
APARTMENT ANNEX
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ANNEX
Adult and child limits apply within the room's total guest limit.
Room code: APT.AX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Santa Croce
Double or Twin ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Santa Croce
100
reviews shown
Gerwin
We had a wonderful stay at this apartment. It was spotless, very comfortable, and truly felt like a home away from home. The apartment was fully equipped with everything we needed and was very well maintained. The location was excellent, safe, convenient, and within walking distance of restaurants, shops, and other attractions, which made getting around very easy. Everything was exactly as described, and we were extremely satisfied with our experience. We would definitely stay here again and highly recommend it to anyone looking for a clean, cozy, and welcoming place to stay.
Steven
We stayed in the newly renovated apartments. Clean and well designed. Great location in the historic quarter.
Aleksandr
Amazing location and nice place to stay. Clean and quiet within walking distance distance to everything
corey
Welcoming from check-in to check out. 5 star breakfast! Awesome welcoming with a review of the area map, must see sites and must do things with a quick review of the history. Awesome recommendation for dinner around the corner and a true neighborhood restaurant. Highly recommended. Owners on site and very accommodating. Grazie!!
Robin
Air conditioning for the win!!!
RODRIGO
Excelente personal y lugar
Stephen
!
Mauricio
The most helpful stuff in this hotel. Made us feel very comfortable all the time
Michelle
The hotel staff here were so helpful. They went over what not to miss in Florence which takes extra time, so we highly appreciated this. We discovered that our apartment was inside of an ancient coliseum. So much history! They greeted us with a cold drink and it was so refreshing on a very hot day. In the morning, they had coffees and pastries available which was unexpected. Thank you so much! A wonderful stay!
Trevor
The hotel was very clean and amazing location! Parking is $30 and staff didn’t speak English. The apt was offsite but once we figured out gate - had a great stay!
monique a
Very helpful staff! Comfortable and clean room and great location!
Anthony
The staff were wonderful and so very helpful with our experience. Definitely recommend!
Lorena
Love the location and the helpful staff! We will come back for sure
Sharon
What a delightful stay. The owners and staff take such pride and delight in their city and are quick to offer advice on places to visit. The location makes most destinations walkable. Their advice on restaurants was spot on! The only downfall was no elevator, but with the history of the building, it is understandable. We can’t wait to return. Highly recommend Hotel Santa Croce.
Disharee
The annex where is stayed was extremely small and not at all represented in the pictures of the hotel. This was quite misleading.
Otherwise was staff was helpful and was cleaned and done up well.
Otherwise was staff was helpful and was cleaned and done up well.
Jaime
No comment
Elena
This hotel has an amazing location right in the center of Florence. Lots of restaurants and shopping in the walking distance. The owners Mario and Gabriel truly know how to welcome their guests! they are so friendly and helpful. We can tell they really cared about our experience. Even though we arrived early before regular check in time, our room was ready for us as they reached out beforehand to inquire about our time of arrival. They gave us all kinds of useful information about the area, dining options, as well as some historical information about the surrounding buildings. They helped us move our luggage up the stairs, too. There is water for purchase in the lobby any time you need it. Morning time could get a little crowded on the main floor, so they actually accommodated us having breakfast in our room one morning and brought up trays with food and coffee. Someone was always around to help us with questions or order a taxi. The hotel has a front door code, so it feels very safe. Overall, really wonderful experience and I highly recommend their hotel!
Gregory
Good room in a great location.
Ramesh
Amazing staff! Very friendly, and they sat down with us to give us an overview of the city and guide us around the area. The room was as expected and it was a good stay overall.
Alfredo
The hotel was clean and well located with walking distance to the main attractions I was looking for. The staff was kind and informative.
Jason
Mario and the staff were incredibly accommodating. We were helped from the minute we stepped into the doors of the lobby till we checked out 8 days later. Traveling internationally can be intimidating but Hotel Santa Croce put all the uneasiness I had being in a foreign land with my wife and son to rest. I will return to Italy and I will absolutely stay here again.
catherine
I loved this property, it was only my husband and myself, the room we had was not kid friendly but I’m sure they have good accommodations for families. This was close to everything our room was in another building but it was right near the hotel office. I would definitely go back to Florence and would stay here again.
Michael
Hotel staff was wonderful!
Sanjay
Positive of this property is location. It’s very close to major attractions. Staff is very friendly.
Negative is the size of the room and specifically shower. There was barely any room to turn around while standing in the shower. Not sure if all the showers are like that, we were on the first floor. Another issue was noise. There was lot of noise from the outside street and also from the people running inside the building.
Air conditioner wasn’t cooling enough, was shutting off every few minutes.
Overall, it was a positive experience with some negative.
Negative is the size of the room and specifically shower. There was barely any room to turn around while standing in the shower. Not sure if all the showers are like that, we were on the first floor. Another issue was noise. There was lot of noise from the outside street and also from the people running inside the building.
Air conditioner wasn’t cooling enough, was shutting off every few minutes.
Overall, it was a positive experience with some negative.
Peggy
Lovely place to stay, close to everything and the hotel staff were amazing and so helpful. Will highly recommend to friends and family if they travel to Florence. We were sad to leave. ❤️
Michael
Simone is one of the best in the business.
Kind. Accomodating. Professional. Anticipates every need.
Really, one of the best that I have encountered in 40+ years of travel experience.
Hyperbole? Maybe. But certainly well-deserved.
Bravo, Simone, there is a special place waiting for you in the afterlife!
Mike Sanislo
Kind. Accomodating. Professional. Anticipates every need.
Really, one of the best that I have encountered in 40+ years of travel experience.
Hyperbole? Maybe. But certainly well-deserved.
Bravo, Simone, there is a special place waiting for you in the afterlife!
Mike Sanislo
Judy
Perfect location small room staff great friendly helpful
Jeffery
Helpful
Guy
Great staff, great location, walking distance to all the attractions
Benamir
Very friendly staff
Ivan
Excellent location that is close to major attractions in Florence
Wendy
The staff is very kind. The hotel is older, but very clean. The location is right in the middle of the touristy parts of Florence. The breakfast is basic. We heard no noise the whole time -- it was a peaceful place.
Maitte
Amazing place! A true gem right in the middle of everything. The staff is super friendly and professional, especially Gabriel. They go the extra mile to please and provide useful tips and guidance. Will definitely return hopefully soon!
Lee
We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Arshak
The location is great. The check in process is very thoughtful and caring as they take time to map your location and points of interest. They really compensate for being a 2 star hotel with their customer service. Being in the historic district, they can’t have modern amenities like an elevator and other conveniences. If you’re staying in the heat of the summer, don’t leave your screenless windows open overnight, the mosquitoes will eat you alive.
Cynthia
Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend!
Lorraine
We really liked the location; it was quieter and less hectic but still close to all the main sites.
The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
The staff were lovely and friendly. The concierge sat down with us when we arrived with a map and showed us where the main attractions and several family style restaurants. The breakfast had many options and all the cappuccino you wanted.
LISA
The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature.
Would definitely stay here again if we return to Florence.
Would definitely stay here again if we return to Florence.
Maia
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Alison
Wonderful location. Owners and staff were exceptional.
Quaint.
Quaint.
Nathalie
Excellent location and staff
Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day.
Kevin
In The Heart of Florence
The owners of this hotel were exceptionally nice. Very warm, helpful, kind. The location is right in the middle of everything. The building is a historic building from the 1400’s Is it a luxury hotel? No, it is a place to sleep and explore from or return to for a nap without having to take a taxi.
But the staff made you feel cared for. I would definitely stay here again.
But the staff made you feel cared for. I would definitely stay here again.
Andrea
We loved this small, but super convenient hotel. The staff: amazing, friendly and super helpful. Walked everywhere from here and super safe area. Will definitely recommend it too all of our friends and family. Very basic, but exactly what you need to stay in this amazing city.
Claire
Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff.
Joan
I can't say enough good things about our stay at the Hotel Santa Croce. The staff was very welcoming and informative. The history of the hotel itself was fascinating. Our breakfasts in the morning were delicious. The location was perfect for us. Thank you so very much for such an awesome visit!
Elizabeth
We stayed in the darling annex apartment. Upon check-in, the staff offered a welcome drink, took us outside to point out the notable historical landmarks in the neighborhood, and made us feel at home. They were gracious and practiced the art of hospitality. We look forward to staying at H. Santa Croce again!
Eliot
Everything, from the staff, to the rooms, breakfast, value for money, great host, they couldn’t do enough for you, I will definitely be going back.
Michael
Wonderful service and convenient location
Hotel staff was wonderful and the property is in a convenient location for exploring Florence. Our only issue was the room A/C was not cool enough given the weather (it was 100 F).
Would absolutely love to revisit this hotel in any other season
Would absolutely love to revisit this hotel in any other season
Amber
Staying at this historic hotel was a memorable experience! While it lacks the amenities of a modern hotel (as we expected), we appreciated the charming glimpse into history it provided. The location was superb, and the staff were lovely and attentive, adding many small extra touches that made our stay special.
HIDEAKI
During the period of PITTI UOMO, good accommodation for me. It takes 20 min by walk to go to the event and there are many nice restaurants. Also supermarket, Conad.
This time I selected a type of apartment style that was good for me to cook and stay as my home.
Front staff were good for the guests. I’ll book next my trip here.
This time I selected a type of apartment style that was good for me to cook and stay as my home.
Front staff were good for the guests. I’ll book next my trip here.
Janet
This is a clean hotel with lovely staff. It is also in a very beautiful area of Florence. The rooms are modest in size and furnishings. Also you should note that there is no elevator. If you are looking for a very well kept hotel and OK with a small room this is your place.
Kathy
I can’t say enough positives about this place. The people are so kind and helpful. Location is fantastic and local restaurants are outstanding. We will be back! 💕
Laura
Mario, Gabriele and staff make sure you are comfortable and happy, and that you're welcome in their 'home.'
Andrew
The best little hotel
Excellent small hotel right in the center of Florence. Mario and Gabriel are the best hosts you can ever imagine!!
The shower is the only setback::: it’s very small. But the breakfasts are huge and delicious.. and the Cappuccino….
The shower is the only setback::: it’s very small. But the breakfasts are huge and delicious.. and the Cappuccino….
William
We stayed at the apartment room adjacent from the hotel. The room was spacious and in good condition. The staff was always super helpful and welcoming. Great place to stay in the historical center.
andrea ruth
A family run business. Very clean hotel and attentive staff. Only downside was being on the third floor and no lift. Other than that it was a great place to stay. Internet worked well. Gabriel makes a mean coffee.
YI
2 Brothers running a hotel. We weren’t expecting much from a little hotel in Florence but when we walked in we were greeted by 2 of the nicest hosts we’ve ever come across in our travels. They will make sure you have coffee, they will make sure you have a great day ahead of you. No itinerary? They have a map with all the main spots and are happy to encourage you to see the city.
No dinner plans? They know a couple good spots for you to check out.
Overall they were kind and warm and made us feel like they wanted us to have a good time. They could be ambassadors and in fact I thought of them as such.
The hotel is located next Michelangelo’s childhood home ( 1 for history)
While the rooms are small they are clean and comfortable (who stays in bed all day in Florence anyway?)
You’re in the heart of the city so anywhere you wanted to go is 20 minutes walking.
Unless you want to splurge for a “fancier” hotel because you can, LOOK NO FURTHER.
TLDR:
Great Location, Even Better Staff
No dinner plans? They know a couple good spots for you to check out.
Overall they were kind and warm and made us feel like they wanted us to have a good time. They could be ambassadors and in fact I thought of them as such.
The hotel is located next Michelangelo’s childhood home ( 1 for history)
While the rooms are small they are clean and comfortable (who stays in bed all day in Florence anyway?)
You’re in the heart of the city so anywhere you wanted to go is 20 minutes walking.
Unless you want to splurge for a “fancier” hotel because you can, LOOK NO FURTHER.
TLDR:
Great Location, Even Better Staff
Karen
Every employee went above and beyond to make our stay enjoyable. Never saw so many people making sure you were taken care of. Excellent location. They partner with a garage so if you have a car they will park it for you. Great price and breakfast included.
Bryan
We had a small apartment in the auxiliary building just steps from the main office. Complete with kitchenette, microwave, kettle and stove top cooking with all necessary dishes and utensils, it met all our needs. The staff were very friendly and truly helpful. We would stay there again without hesitation.
Robert
Great small hotel in Florence
Hotel Santa Croce is a fine little hotel in Florence. It is centrally located near everything. The room was small but typical for a small European hotel. The bed was very comfortable and everything you need is provided. It is very clean. The breakfast is simple continental style but more than adequate, and the staff will make you as many delicious cappuccinos as you desire. The staff including owners Mario and Gabriel are wonderful; very accommodating, helpful and knowledgeable. We very much enjoyed our stay there and would not hesitate to stay here again if we returned to Florence.
Kierstin
Absolutely fantastic stay at the Hotel Santa Croce. There wasn’t a request the staff couldn’t help us with. They even brought out breakfast items that were celiac safe which was excellent. The room was small but the hotel is well taken care of. The AC in the room worked excellently. Location location location. Everything you would want to see was within an easy walk. We would go back to Hotel Santa Croce for our next visit!
Angela
The hotel is built into the old walls of the remains of the Florence coliseum. It’s on a lively alleyway next to the house Michelangelo grew up in and near Santa Croce square. For history lovers and people who like to be comfortably in the thick of things, it’s an excellent place to stay.
Nolan
Everyone working at the hotel was amazing, friendly, and very helpful. They had great advice about the area and things to see and do and restaurant recommendations. The room was very clean. 10/10 would recommend staying here if you’re looking for a hotel, it’s a bit off the beaten path but all the better for that.
jannett
This hotel in more than excellent. Wonderful place to stay the owner and his brother were so polite,helpful, kind and great service. Very welcoming I will come back to this hotel next year. Es súper céntrico todo está en distancias caminables y el hotel es un edificio histórico es el coliseo de Florencia. Me encantó !
Gary
Easy walking distance to all monuments and museums. Mario an Fabrizio provided a well of information on where to go and what to see.
PAUL
Stayed at the Studio space which was well designed and affordable. Location is literally in center of it all. 5 min walk maximum to most places. The operators are really helpful and nice.
Rome
Nicely maintained, clean, small hotel in a quiet road near Uffizi, Duomo. Simple breakfast excellent services.
Faranak
Great location, clean rooms and kind staff
This hotel is located in the heart of Florence, in walking distance to most of the attractions. Our room was very clean and the breakfast was good. The staff were kind and friendly. On check-in Mario showed us all the attractions around the hotel on a map. We had an issue with our room and Gabriel (sorry if I am not spelling his name correctly) was very kind and was responsive to the issue, they changed our room and refunded that night's fee. We had great few days in Florence in this hotel and left there happy and satisfied.
Verified traveler
Great stay
Excellent stay - hotel staff were fantastic and rooms were great. Location for us was just right - in the middle of the city and the conference.
Juan
I WAS VERY DISAPPOINTED. FIRST IT WAS A HOTEL. THEY SENT ME TO A ROOM IN A NEARBY BUILDING. HORRIBLE OUTSIDE, SCARY STAIRS, OLD AND SMALL ROOM. THEY MAKE YOU THINK YOU ARE BOOKING A HOTEL AND THEY GIVE YOU A SUBSTANDARD ROOM IN A BUILDING. THEY OBLIDGED ME TO REGISTER BEFORE 10PM, IN A HOTEL!!
sandra
Family friendly hotel
The only thing is because the location is a little noisy at night
People walking and you can hear everything
Location cleanness and professional excellent
We feel very safe
Is near to everything
The only thing is because the location is a little noisy at night
People walking and you can hear everything
Location cleanness and professional excellent
We feel very safe
Is near to everything
Sara
The staff are very friendly but the property was so ban and wc services was extremely small you can not even take shower
Mark
Great location, tiny room across the street from.
Great location, but have never stayed in a more spartan room. So small, I had to go outside just to change my mind. Smallest bathroom ever. Good A/C and a wonderful office staff. Very kind and helpful.
Shankar
Excellent property and near for eveything.
Michael
Staff was very knowledgeable and helpful. Hotel was near all the sites.
Shawn
We stayed in the apartment adjacent to Hotel Santa Croce which was run by the hotel. The staff could not be more helpful and the apartment was very nice overall -- good air conditioning, quiet, clean, and roomy. The hotel and apartment are located in an ideal part of Florence -- just outside of Piazza Santa Croce and 3-8 minutes walk from Ponte Vecchio, the Duomo, the Uffizi, etc. Again, the staff -- especially Mario -- were very accommodating and helpful.
Carolyn
The brothers Mario and Gabriele are the best!
Yuliang
Wonderful location and amazing owners
Hannes
Friendly Staff
This hotel is your chance to stay in a piece of history! The building is old, so expect small rooms, bathroom, stairs, and spotty WiFi. But, it's such a unique experience and the staff are amazing and so helpful. Breakfast was more than enough to get you through the morning. I would definitely stay again!
Bryce
meh, but Florence...
The bed was really bad and the shades didn’t keep any light out but Florence’s beauty and food sorta cures all.
Verified traveler
The two guys at the front desk were great. Excellent location. Simple and slightly dated room, but I think due to it being a heritage building, there’s only so much they can renovate. Everything worked though :) was warm and comfortable.
Thanks heaps guys.
Thanks heaps guys.
Carmine
Hotel Santa Croce
The staff was wonderful and the room was clean and comfortable I would definitely look to come back.
Thanks for taking care of me and my family.
Thanks for taking care of me and my family.
Susan
Staff was excellent and very helpful. Location is superb!
Maria
It was fantastic to been able to take the last room at this Hotel at the last minute - I didn't mind the noise of the ground floor - the Hotel services was good to me!
Verified traveler
Very clean. Small rooms. Great service. Excellent location. Would stay again. Thank you!
Rajeshmohan
Perfect hotel in Florence run by 2 awesome owners
This is a little gem of a place so close to all the main points of interests. It is a very old building that is UNESCO protected and is next to the old building where Michelangelo grew up.
It has a decent size room exactly as advertised. Very well maintained and was good enough for the family of 4. Beds were very comfortable and the rooms were promptly made up every day. WE stayed here a total of 4 nights. August 1st through August 5th 2019.
Mario & Gabriel are the two brothers that run this place and are amazing. There love for what they do and the attention and care for the customers shows in everything at the hotel. The breakfast area is small but the happiness with which it is served makes your day great right from the beginning.
This place is so close to one of the best Gelato places (Vivoli). Some great restaurants are just steps away. Santa croce church, Uffizi gallery are withing 3-5 minutes walking from the hotel.
We had an incident where we thought that we left our phone in a taxi. This was on a Sunday night when Gabriel & Mario were both off and were with their families. Despite that Gabriel was so nice to take my call and work with the Cab companies to identify the particular cab driver. Although we later located the phone through someone who found it outside the hotel, we were very impressed by Gabriel's help through the process.
I have no issues recommending this place to anyone visiting Florence and looking for a reasonably priced Hotel. .
It has a decent size room exactly as advertised. Very well maintained and was good enough for the family of 4. Beds were very comfortable and the rooms were promptly made up every day. WE stayed here a total of 4 nights. August 1st through August 5th 2019.
Mario & Gabriel are the two brothers that run this place and are amazing. There love for what they do and the attention and care for the customers shows in everything at the hotel. The breakfast area is small but the happiness with which it is served makes your day great right from the beginning.
This place is so close to one of the best Gelato places (Vivoli). Some great restaurants are just steps away. Santa croce church, Uffizi gallery are withing 3-5 minutes walking from the hotel.
We had an incident where we thought that we left our phone in a taxi. This was on a Sunday night when Gabriel & Mario were both off and were with their families. Despite that Gabriel was so nice to take my call and work with the Cab companies to identify the particular cab driver. Although we later located the phone through someone who found it outside the hotel, we were very impressed by Gabriel's help through the process.
I have no issues recommending this place to anyone visiting Florence and looking for a reasonably priced Hotel. .
Elizabeth
Cozy apartment
Came For a wedding In Italy and went to visit Florence. It was a lovely stay there lots to do, everyone was very friendly. The place was clean and very cozy.
Verified traveler
This hotel was very old. Had no elevator. The only ac was a wall unit that you had to turn off when leaving the room. We did not stay even one night. No ac in the building and very small rooms. I dont know how they are rated three stars on expedia as this hotel is not what they represent online. Very disappointed.
Verified traveler
Wonderful quaint hotel. Great location. Comfy and clean.
Verified traveler
Cold juice on arrival was really nice. Small room with basic facilities. Overall it's what I needed.
Verified traveler
This is a unique small Hotel, extremely old and gives you a trip back in time as to how hotels used to be before mass tourism. There is no lift and I was on the 3rd floor so plenty of steps but I had help with my bag from the lovely staff who are very attentive at all times. There is always someone on reception and there to help if you need it. As a female travelling on her own I felt very at ease here. The breakfast was continental and I enjoyed fruit, yoghurt and croissants along with a choice of coffee each day. There is also a fridge at reception with a choice of welcome cold drinks particularly as when I was there the temperature reached 40 degrees. The rooms are small but what more do you need than a comfortable bed, air conditioning a clean bathroom and wifi. I would certainly recommend this as a place to stay for those who do not want the trappings of modern tourism. The hotel is only 100 meters from Piazza della Signoria, The Uffizi Gallery and Piazza Santa Croce, it is close to both to the Duomo and to the Ponte Vecchio bridge. I will most certainly stay here again when I visit Florence.
Aidan
Great locality.
Cramped conditions throughout but then it is an old building. Staff helpful. Locality very good. Breakfast minimal. Would recommend.
Stuart
Excellent small hotel in Firenze, great location
This was a very nice small hotel, in a great location. The staff were super helpful,the beds were really comfortable and the breakfast was even better than average. One of the best small hotels we’ve stayed in in Italy, actually the best. Only small negative was we were on the top floor, no lift but it did us good.
Verified traveler
Staff were very friendly and helpful and went out of their way to accommodate us. Breakfast options were excellent. Hotel is very old (parts dating to the 600's) and as a result is a lacking some amenities due to its designation as a historic site. The lack of elevator can be problematic if you have heavy luggage to cart to the fourth floor. Typical small rooms and bathrooms, but clean.
turist
- It is small 2 star hotel in center of historic area.
- it is good if you plan just to rest after long day of exploring city .
- Breakfast ok and air condition was great
- it is good if you plan just to rest after long day of exploring city .
- Breakfast ok and air condition was great
Andrew
The staff was friendly and helpful. The room was clean and fine for just staying one evening. Beds were not comfortable
Naresh
Great service
Brilliant staff especially Simone and Romana. Hotel is a bit basic but acceptable.
Naresh
Great service and location
Best service I have ever had in Italy. All the owners and staff there were excellent especially Simone and Romana.
The overall hotel is a bit basic and the room on the ground floor is dark
The overall hotel is a bit basic and the room on the ground floor is dark
Laura
Great hotel in central location
Lovely staff and general experience. Great value for the centre of Florence
kombarji
good location, bad comfort
location is veey good. Room is extremely small, and the a/c stopped working at night. The receptionist couldn't fix the problem nor have us change rooms with a working a/c. Had to sufficate for the first night, but they adressed the issue the next day.
Location & surroundings
Hotel Santa Croce
Via Dè Bentaccordi, 3, Firenze, Italy
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Hotel Santa Croce
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