Name: Hotel Bavaria
Address: Borgo Degli Albizi, 26, Firenze, 50122, IT

2/10

Poor

19 Jul 2026

Maya

This was a nightmare. When we arrived, we were told to leave our bags and taken to another area to complete the check-in. On returning, it appeared that my bag had been opened. When we were taken up to our room (no elevator), there was no AC, only three fans pushing hot heat-wave air around. The beds looked like the sheets had not been changed. We were in a room with three beds, one bed was not made - only had a sheet and blanket thrown on the bare mattress. No pillow. The other two beds had someone else's hair still on the sheets.

The listing advertised breakfast was included but when we arrived, we were told the service was cancelled.

I would not recommend this hotel to anyone.

Friends

8/10

Excellent

13 Jul 2026

Kelly

The hotel was beautiful and the staff were wonderful! There are a lot of stairs and no elevator… made it tough with luggage. Was hard to find at first. But overall a great experience with old world charm!

Family

8/10

Excellent

16 Jun 2026

Hector

I think that the hotel it's in a great location but if your room is not in the first floor, you better be ready for a lots of steps. I didn't like that I was charged by Expedia for taxes but I received message that I have to pay taxes again but only cash. Also, not AC.

Family_with_children

10/10

Exceptional

12 Jun 2026

Hilary

Very central and convenient

Self

8/10

Excellent

08 Jun 2026

Juan

The property itself is wonderful—very clean, in a perfect location, and the room was exceptionally spacious for our family of two adults and two teenagers. We truly enjoyed our stay and found the accommodations comfortable and well-maintained.

The only downside was our experience with the staff. While visiting Florence, we met up with family members who briefly accompanied us to our room to drop something off. We were immediately approached by a staff member who informed us that we could not have visitors and could not bring additional bags into the room. The interaction felt unnecessarily abrupt and unwelcoming.

We explained that our family members were not staying at the property and were only dropping off belongings for us. We were surprised to be told that we needed permission for someone to enter the room or to bring in additional luggage. As paying guests, we felt the situation could have been handled more professionally and with greater courtesy. We were not causing any disturbance, and this occurred during the middle of the day—not during a party or disruptive gathering.

That experience left us feeling uncomfortable, which was unfortunate given how much we otherwise enjoyed the property. Potential guests may want to be aware of these policies in advance. Aside from this issue, the property is fabulous, and the location and accommodations are excellent.

Family_with_children

6/10

Pleasant

07 Jun 2026

Lei

The hotel doesn’t provide breakfast. Staff will answer questions if you ask, easy to communicate with. The location is close to everything. Room is cleaned daily by staff, but floor won’t be sweeped. The area is very safe!

Family

10/10

Exceptional

31 May 2026

Jessica

Je ne me souviens pas que dans la description on parlait d’une salle de bain partagée, à l’extérieur de la chambre. Ceci dit, ce fut très bien. Personnel courtois, hébergement bien entretenu. À savoir: pas d’ascenseur et de quand même pas mal de marches à monter. Une fois sur place, tout est bien.

Family

10/10

Exceptional

24 May 2026

Cherelle

We had an unexpected delay in our travel and arrival and the hotel host was kind enough to allow us to check in at 11:30pm. He was helpful and friendly and we could not have been happier with the check-in process. Thank you!

Family

10/10

Exceptional

23 May 2026

Marysol

There is not private bathroom is for everyone

Family

10/10

Exceptional

10 May 2026

Samin

Wonderful staff and beautiful stay! Close to everything you want!

Friends

10/10

Exceptional

08 May 2026

Kati

Amazing spot, true Italian feel to the hotel. Close to everything. Can see duomo right outside our bedroom window. Everything was clean and staff were amazing!!

Friends

10/10

Exceptional

01 May 2026

Jose Ubaldino

Excelente ubicación.

Partner

10/10

Exceptional

24 Apr 2026

Connor

Great location, great room, great staff. Louder area near by due to some lively night life on the street but it was not a bother to us. Would recommend to anyone staying in the city, everything you want to do is within 15 minute walk.

Partner

10/10

Exceptional

17 Apr 2026

Martin

Excellent location near the Duomo.

8/10

Excellent

09 Apr 2026

Eylül

This was our second stay at the same hotel after a long time. We chose it again because of its central location and being close to the central train station (about a 15 min walk). The Duomo is a few minutes away. The reception was very welcoming and let us keep our luggages as our room was being prepared because we arrived early. The room we got was spacious (family room) with an en-suite shower. The toilet was a shared one. All in all it was clean and well-maintained. The building is 500 years old and it is a very different experience overall to stay in it.
The only downside I could say is the noise from the street during night time, I wasn’t able to sleep well because of it. The street seemed quiet so maybe there is a bar/pub nearby. Thanks to Leonardo and the staff who keep this place running.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Sarah

Great location. Shared to lie

10/10

Exceptional

15 Mar 2026

Joseph

Close to everything. All walking distance.
Nice size room and bathroom.
Great shower with loads of hot water and water pressure.
Beautiful old building, but with it, no elevator. Lots of stairs to get to rooms. That is truly the only negative issue.

Family

8/10

Excellent

22 Feb 2026

Gregory

The manager was very nice and efficient. The room was spacious. Very close to the Doumo ( We could see a litte of the dome from our window.)

Family_with_children

10/10

Exceptional

16 Jan 2026

Thomas

Lovely small hotel! Do note that there is NO ELEVATOR, in case you have lots of luggage etc.

10/10

Exceptional

15 Jan 2026

Catherine

Sensational location, huge room. Very old fashioned but comfortable.

Leisure Family

10/10

Exceptional

10 Jan 2026

Bernardo Correa

Simple but cost effective hotel. Amazing location.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Carola

Todo limpio, el lugar precioso, el servicio excepcional, cerca de todo, el café delicioso.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Mohammed

Good staff

Leisure Family

2/10

Poor

03 Jan 2026

Andrea Scott

Very most special historic place. Other than wardrobe door falling off and getting military police called for yelling when it angered me for I was exhausted hoping to shower and go to bed. I for a moment mistakenly thought it was OK to let off some steam for a moment since other guests my first two nights woke me up many times talking very loudly at 2am, 3am, and 4am with no regard for quiet hours nor the sleep of other guests. I was charged 100 Euros for the wardrobe door falling off upon check out which I felt was unfair for the employee the day before I had spoke with about it said everything would be fine and not to worry about it. I wasn't the only guest who also experienced paranormal phenomenon in this most historic facinating building nearly 500 years old for on my 3rd night when coming out of shower at about 2am, a young women stepped out of her room crying that she'd seen a ghost. I told her it's OK we're just human I cry sometimes too. My stay would had been perfect had I not had a trouble with the wardrobe door falling off sending me into anger and anxiety. It was so horrible having military police at my door dressing me down and then having to pay 100 Euros while put in great fear which was beyond wrong and bad. If you're interesting in Machiavelli, Medici's, and historical Florentine, then a stay in Bavaria hotel will be perfect for it was beyond fascinating to be honest.

Leisure Self

10/10

Exceptional

01 Jan 2026

Guadalupe

Such a cute hotel. Literally in the middle of EVERYTHING. You can walk out, make a right and the Milkeria is right there which was one of our favorite spots for espresso and crepes.

The shower got hot and cold a few times but it was fine. The only thing I wish the coffee machine to be available for longer hours. It’s only available from 8-11

It is a shared bathroom which wasn’t really an issue but it was always clean.

Definitely would come back again. It’s nothing fancy. Definitely old fashioned but the location is great.

Staff is friendly too

Leisure Partner

10/10

Exceptional

26 Dec 2025

Surya

We traveled as a family with our 2 teenage boys during Christmas. The location was great, just 2 mins from Duomo and right in the heart of many shops and restaurants. The checkin was smooth and great communication through whatsapp. We booked the quadruple room and it was quite spacious with a queenbed and 2 twin beds. The building is a 16th century building and it felt great to see the character in the room with 20ft ceilings, old paintings etc. there is no elevator which was not a big issue for us even with luggage but something to think about. The room cleaning was done everyday, wifi was super fast. There is also no ironbox but you can get one from reception on request. There are many pastry and gelato shops within quick walking distance and several great places for lunch and dinner.

The bathroom was new and renovated and was modern however rooms maintain their old 16th century charm - they are however clean and comfy and we had no issues.

All in all, a great stay.

Leisure Family

10/10

Exceptional

05 Nov 2025

Jialei

Nicest hotel staff and super convenient location. Would stay again if visiting Florence.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Mark

My stay at the a hotel Hiberia was absolutely fantastic. The staff, the hotel room and the service was excellent. I highly recommend the Hiberia as a central hotel location if you are visiting central Rome. ⭐️⭐️⭐️⭐️⭐️

Leisure Self

10/10

Exceptional

21 Oct 2025

Elizabeth

excellent

my parents had a wonderful stay at this hotel in Florence, just steps away from the Duomo — the location couldn’t be better! The rooms are surprisingly spacious, clean, and very comfortable. The staff is incredibly friendly and helpful, always ready with a smile. And the cappuccino at breakfast was absolutely amazing! I highly recommend this hotel for anyone visiting Firenze.

Partner

10/10

Exceptional

29 Sep 2025

Juan

Hermes was very helpful on how to get around the city. He recommended a place to eat. We loved it so much that we went twice.

Leisure Partner

8/10

Excellent

24 Sep 2025

Samantha

Two negative points were the amount of stairs, hotel situated on 3rd floor with no lift and the bathroom was shared.
However, the building is 500 yrs old and interior is beautiful. Staff very friendly and informative. As a solo female traveler I wanted to be in the city centre so the negatives were a trade off for safety and proximity to the city. I would defiantly stay again but maybe bring a smaller case :)

Self

8/10

Excellent

21 Sep 2025

Ian

Nice hotel, with a few small drawbacks

Lovely hotel, in a good location. Only one bathroom on the floor i was on which made things awkward at times. There was often a loud noise from a boiler or something that was one room away from mine that woke me up during the night several times, but otherwise a good experience.

Self

8/10

Excellent

10 Aug 2025

Christopher

At the heart of Florence, this hotel is less than a 15-minute walk from all the major museums. It's close to shops, dining, and the Piazza della Signoria, as well as the Duomo.
The hotel itself is clean and friendly looking. We had a large room with shower (no toilet) for 4 people, which worked well. The temperature each day there was about 93F/34C, so we took multiple cool showers each day.
However, there were three beds (a double and two singles) for the four of us, and only two fans (no a/c). When I asked about another fan, the afternoon staff attendant said that they didn't have any more. Given summer temperatures and no a/c, they should have extra fans. Also, when I told him how hot one of our fans got on the first night, he got very defensive and insisted that no one had ever complained about that before (as if it were our fault).
There was a nice coffee area with a good coffee machine (cappuccino, espresso, hot chocolate, etc.) that was free and self-service in the morning. There was also a nice pitcher of a refreshing infusion (lemon grass, I think) that was good. We took advantage of both of these things.

Leisure Family

2/10

Poor

31 Jul 2025

Tahir

it was third floor and no lift hard to carry luggage

Business_and_leisure

10/10

Exceptional

02 Jul 2025

Ji

👍

2/10

Poor

16 Jun 2025

Rachel

The location was the only redeeming part of this hotel. Our room has no air conditioning and the manager was unwilling to do anything about it. We took a reading one evening and it was 101.8F in our room. We decided to sit a bit in their reception area because they had a small AC unit there. While we were there the manager turned it off because he wanted to “save energy” whilst sitting in his office with an AC blasting. Don’t stay here.

Leisure Family

10/10

Exceptional

12 Jun 2025

Cece

My cousin and I are on a backpacking trip and this was a wonderful place to stay. Perfect location to everything, very clean and very friendly staff! I highly recommend!

Friends_and_family Family

10/10

Exceptional

03 Mar 2025

willie

I never forget this trip!

I was in Florence for a week studying. and I had to find a place that was both comfortable and affordable. I was a little nervous about the shared bathroom situation. but there was two on my floor and it wasn't an issue at all really. the people who work here were always friendly and helpful. I really have no issues. I had an awesome stay.

Self

8/10

Excellent

03 Mar 2025

Verified traveler

Given that this was hostel-type accommodation with shared bathrooms and no breakfast, it was comfortable, clean, the room was excellent, and the location in central Florence was ideal.

Friends_and_family Friends

10/10

Exceptional

08 Feb 2025

MaryKate

The shared bathroom was really nice and clean. Loved the area and antiquity of the building, but it can get very loud at night due to the building’s location.

10/10

Exceptional

29 Dec 2024

changyu

The next room was noise

10/10

Exceptional

08 Dec 2024

Nicola

Possibly the cleanest hotel I have ever stayed in. Staff were wonderful, room was comfortable, great location, silent at night. Couldn't have asked for a better place to stay.

Leisure Family

10/10

Exceptional

07 Dec 2024

Sonia E

I absolutely LOVED IT. It’s located at the second floor of this building or palace. Upon arrival, you KNOW it will be classic, detailed chic…Elegant with details. I loved my bedroom and their bathrooms!!! Thank you Vincenzo for your warm and friendly welcoming. He made sure I was ok at all times.
You have coffee and tea in the kitchen area. It’s close to everything since it’s centered in the city.

Leisure Self

10/10

Exceptional

05 Dec 2024

Livier

It was great!!!

10/10

Exceptional

29 Nov 2024

Janelle

The house keeping was excellent

Leisure Family

10/10

Exceptional

13 Nov 2024

Verified traveler

Good value and pleasant stay in heart of Firenze

Hotel is clean and well maintained
The room was orderly and functional.
Location is a plus for me
In Europe 2nd floor really means 4 flights of stairs so be prepared to pull your luggage quite a ways.

Partner

10/10

Exceptional

19 Oct 2024

J Laurence

What was not mentioned was the property is 500 years old and a former home of the Medici family. Like staying in a palace. For example 15 ft timbered ceilings, large windows withy what looked like original hardware. Definitely a remarkable facility. It is on the second / third floors with no elevator.

Leisure Self

8/10

Excellent

03 Oct 2024

Gareth

Great location

Staff were really friendly and check in was smooth.
Details were sent on how to find the property which was a bit complicated only thing missing was that you needed to ring doorbell before you got keys ( we worked it out)
Really central for Florence, great restaurants nearby.
Downside 4 flights of stone steps and no lift also shared toilet and the shower is literally a cubicle in corner of room

Partner

10/10

Exceptional

13 Sep 2024

Kelvin

Great location, close to main attractions in Florence

8/10

Excellent

15 Aug 2024

George

Beautiful Firenze.

Great old property and the staff were wonderful. The location was superb, walking distance to central Firenze. You could see the Duomo lit up at night from our window! My only criticism is that the air conditioning was not that affective in the building. But it is to be expected in these old buildings. Great hotel though, would highly recommend.

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Cristian

It has the class that all Florence has.

Leisure Family

8/10

Excellent

14 Jun 2024

Beverley

We stayed 2 nights @ the Hotel Bavaria. I don't think we had the best room but we were fairly comfortable. There is no A/C, a fan was supplied but unfortunately the one we had did not work well & did stop working. The fan was replaced but it was noisy. Wifi worked well, bed was comfortable, lots of hangers in the closet, and there was a safe & kettle. No TV. Our room had a sink & shower, toilet was down the hall. There were 2 communal bathroom and both were clean & well presented. There was never any coffee in the communal breakfast room, just packages of instant coffee & sugar only. No fridge. The rooms in a historic building (16th century?) so it was like staying in a castle and that was pretty awesome. Climbing up the stairs was brutal even though we were prepared for that. The location was perfect, short distance to the heart of Florence If ever in Florence again, would be happy to stay here again.

Leisure Partner

10/10

Exceptional

09 Jun 2024

David

Very safe and secure property, beautiful historic room with wonderful huge windows to look out onto the street below, very kind and helpful staff from housecleaner to front desk. Gave great recommendations for things to do in town and very gracious overall. Great property!

Leisure Family

10/10

Exceptional

08 Jun 2024

Yarelis

Staff very friendly and service was really good.

Leisure Family

10/10

Exceptional

07 May 2024

Justine

Great stay! Shared bathroom/shower, but room had its own sink for me to use getting ready. Very clean, within walking distance from tourist attractions, and friendly staff.

Leisure Self

10/10

Exceptional

25 Apr 2024

Sydnee

Amazing hotel! Front desk was super helpful, and the location was great for shopping & sightseeing. Definitely would stay here again! Heads up no elevator so pack light

8/10

Excellent

26 Mar 2024

Roberto E

The building itself, people should be more friendly

Leisure Family

10/10

Exceptional

18 Mar 2024

Roberto

nice place and close to everything.

Leisure Family_with_children

10/10

Exceptional

05 Nov 2023

Marco

Awesome place with great hospitality. 10 out of 10 for location, room, friendliness, atmosphere, style & price. I did not want to leave.

Leisure Self

8/10

Excellent

17 Oct 2023

Felipe

It was ok the room was huge clean I recommend

Friends_and_family Family

8/10

Excellent

26 Sep 2023

Rajesh

Great location, steps from Il Duomo, old property refurbished, great feel and character. Did not like noise and shared bathrooms part. Reception and staff were amazing, for the price and location, fully recommend!!!

Leisure Family_with_children

8/10

Excellent

05 Sep 2023

armando

Amazing location, great staff, very clean room service, friendly reception team h er helping us with taxi calls, shopping and turitist ideas enjoyed the city of artists Firenze. Please add elevator for heavy luggages to third floor and toilet in room (not a big deal, was managed). Thanks and we will vome again. Recommend!!!

Leisure Family

10/10

Exceptional

09 Jul 2023

Sandra

Historic and Charming

There were 6 of us, two rooms. The hotel location worked perfectly for us. The hotel is charming, clean and the rooms were very spacious. The management was welcoming, attentive, and recommended places to eat. There were 3 flights of stairs to get to our rooms. We just took our time to walk up. It wasn't a problem for us. We would stay at the hotel again.

Friends_and_family Family

2/10

Poor

29 Jun 2023

Marie

Whilst a 16th century building may entice you, the service and condition of the rooms here is not worth the initial aesthetic charm. We were aware that air conditioning is not provided, but were not expecting the absolute sauna that was our room. When we asked, politely, if there was anything that could be done, we were greeted with mostly disinterest and asked ‘what do you expect us to do?’ After asking again the second night, we were relunctantly given a portable air conditioner for our third and final night. The shared bathroom was used by at least 6 rooms and was not cleaned enough considering how many people were using it. We had to ask for fresh towels in our room and the ones given weren’t clean. I think there are many other hotels in Firenze that would provide a better stay for the price.

8/10

Excellent

27 Jun 2023

Ethan and Randi

Great location! I didn’t realize this hotel did not have air conditioning so I was sweaty for my entire stay and I also didn’t notice that in their description, they clearly mentioned no lift so I had to drag several pieces of luggage up four flights of stairs. Other than that, the place was clean and everyone was friendly.

8/10

Excellent

24 May 2023

Janis

It’s more a Hostel not a Bed and Breakfast!

The hotel says Bed and Breakfast no breakfast service. Also, was nice but the shared bathrooms got gross fast. It was a lot of hair everywhere. I don’t know I’d stay again. Should be called a hostel not a hotel.

Also, lots of stairs which I wished was stated somewhere so it wasn’t so hard to get to with all the bags. Better for backpackers.

Staff was nice. And clean in the room.

Friends_and_family Family

4/10

Poor

25 Apr 2023

Chizu

Room was basic. Shared bathroom wasn't bad. (One was really nice) what's worst was .. when we got back from our evening outing, main door (it's supposed to be automatic by using the key) did not work at all. We were stuck outside for a while. We tried to call them by phone. No answer. We were afraid we'd have to go get another hotel for the night. Luckily other people who are staying different level/hotel - were able to open the main door for us. No apologies not sympathy from the staff even when we told the problem. We'll never stay here again.

Leisure Partner

10/10

Exceptional

27 Feb 2023

Roxane

We had a great stay, the room was large and very clear. We really enjoyed our stay

Leisure Partner

10/10

Exceptional

18 Feb 2023

Joseph

I loved the location of the hotel very close to Duomo and most of other attractions. The bathrooms and my room were very clean. Very helpful and polite manager.I really enjoyed my stay.

Leisure Self

8/10

Excellent

11 Oct 2022

Jennifer

The hotel was right in the center of town which made going to visit museums and other sites of interest easy. There was a shared toilet but in the room there was a shower and faucet which was nice.

Leisure Partner

8/10

Excellent

10 Oct 2022

Kevin Mac

Close to major attractions, dorm like setting with a shared bathroom. Walking distance to everything. Nice staff.

10/10

Exceptional

06 Aug 2022

Montana

Perfect location ! 2 minutes from the Duomo. This hotel mafe it feel like you were living in Florence. It had so much character! Room had no AC so it was hot at times but they give you fans which help. Shared bathrooms were always clean. This has been one of our favourite hotels we have stayed in in europe. Would go back !

Friends_and_family Friends

8/10

Excellent

23 Jun 2022

Rachel

The hotel was in a very convenient location. The rooms were very spacious and clean. It was a bit warm in the summer but there were fans that kept it okay.

Leisure Friends

8/10

Excellent

01 Nov 2019

MATJAZ

Don't write on bookin that you have free parking if you don't have it.

Friends_and_family Family

8/10

Excellent

25 Oct 2019

Verified traveler

Well located and spacious rooms, however no lift and an only adequate breakfast detracted from the experience.

Leisure Partner

8/10

Excellent

17 Oct 2019

Verified traveler

Very convenient to all attractions. Friendly staff

Leisure

10/10

Exceptional

15 Aug 2019

Coral

Lovely hidden gem in Florence

Hidden gem in Florence . Lovely medieval building with views of duomo from our bedroom .nice continental breakfast and very helpful staff . Really good central location close to everything .the only issue some visitors may have is if they have trouble walking as this hotel is on the second floor of a building .

Friends_and_family Family

6/10

Pleasant

14 Aug 2019

Venu

Old building with huge room. No AC and one fan in summer is not sufficient make comfortable sleep. Old flooring with some lifted off tiles. Shared washroom is inconvenient at times. On the positive side, it is close to attractions.

Leisure Family

6/10

Pleasant

02 Aug 2019

Stephen

Hotel Bavaria

Economical, clean and secure accommodation in a great downtown location. My only negative was that the room did not include a private toilet, leading to lengthy waits while others were taking a shower or bath. A Great breakfast was included and hotel was able to accommodate my family of 5.

Family

8/10

Excellent

12 Jul 2019

Verified traveler

Thousandish old building with high ceiling gives you special experience. There are no air conditioner and freeze but if you are ready to enjoy it, take this hotel. My wife and me enjoyed this hotel but my sons didn’t feel comfortable.
Try time travel !

Leisure Family

2/10

Poor

11 Jul 2019

Verified traveler

We booked this property, a room with a shared bathroom, with a sense of false economy. There was nothing wrong with checking in or out, and the staff member that checked us in provided good information about places to see.

One, the shared bathroom was not a good idea on our part as there was one for that level. It did get to be a challenge to use it when necessary. The shower, too, was about 10 inches above the floor, which made it somewhat treachorous to get in and out of. Two, the buffet was generally disappointing. Going to a bar for espresso and patries was worth the 2-3 euros over eating there. Finally, three, a great deal of southern Europe was in the midst of a heat wave. The room, being on the second level of the hotel never truly cooled down with or without windows opened or closed and the use of the fan. In truth, the hallway was cooler as was the bathroom that faced the street and the common area on that level. We had to cover ourselves at night with wet towels and direct the fan over them in order to be cool enough to sleep. It was cooler outside in the morning than in the room. This was so unpleasant that we booked another hotel after the second night of our stay, which was scheduled to be 7 nights. We are fortunate that we could do so. Of course, we were not offered a refund.

Leisure Partner

8/10

Excellent

07 Jul 2019

Juan

A true adventure back in tome

Loved the rustic feel to the suite. It was right in the middle of Old Florence and I truly loved the “going back in time” feel. Hated the fact that there was no air conditioning but they did have a small fan. Italian heat in July is no joke!

Family

8/10

Excellent

30 Apr 2019

Yazmin

There is not parking at the hotel, but good option in general!

Leisure Family

10/10

Exceptional

28 Mar 2019

Edgar

Great option!

Excellent location! Close to main attractions. Super clean. Staff really friendly. Big room, we were a group of 5 and there was plenty of room for us all. We loved the continental breakfast.

Family

8/10

Excellent

06 Oct 2018

Eva

Beautiful hotel with loads of history.
Great location in the city centre and close to the St Maria station.
We loved staying here.

Friends

10/10

Exceptional

22 Sep 2018

Nadiezda

Good hotel!

Family

8/10

Excellent

16 Sep 2018

Verified traveler

Great location and space. Note there are 5+ flights of stairs to get to the hotel.

10/10

Exceptional

12 Sep 2018

Trish

Liked the courtyard. Manager was very accommodating. Stairs were a bit of a hike but the room was worth it.

6/10

Pleasant

28 Jul 2018

Neville

Okay

The hotel is well located in the heart of Florance very close to all tourist sites. For a one or two night stay it’s ideal. It is very basic. It doesn’t have a lift/elevator, and needs a face lift. There is no TV in the room and traveling with children is a little stressful. Theron was clean and breakfast was fine. The staff were pleasant and helpful.

Family

6/10

Pleasant

23 Jul 2018

Julian

Not everything was disappointing

In a way you get what you pay for.
This feels almost like a hostel rather than anything else. We shared a couple of toilets on the same floor as the room only had a basin. Breakfast was as basic as it can get.
Florence is hot in Summer and the stairs to reach the hotel feel never ending, almost like climbing a mountain. The room had a fan, which wasn’t ideal given the temperature. The fittings in the room were very unfortunate as the building is beautiful and details as towel rails, etc are on the very cheap contemporary side... a pity they didn’t get something more adequate. The same applies to the toilets... awkward in a word.
My room was always serviced very late which was inconvenient.
Would I stay again? Yes, in spite of everything. The location is ideal and in September I guess it wouldn’t be too bad in terms of their current suffocating temperatures.

8/10

Excellent

09 Jul 2018

Anthony

The good, the bad, and the final word

I think the pros and cons list will work here.
Pros:
Excellent location. Very easy/short walks to everything Florence has to offer.
Beautiful hotel..... Loved the old building and the cute furniture
People.... The employees were very nice and very helpful
Room... I had a very large room with it's own bathroom. Views of the cathedral from a couple of the windows.

Cons:
Stairs.... Too many stairs to climb especially after walking around Florence all day.
No AC.... It was very hot and humid in Florence and there was no AC. We had an oscillating fan in the room but it was loud and the room was too large for it to help anyway. If we tried opening the windows for air we would get attacked by mosquitoes.
Shower..... The water was either super hot or super cold, even if we didn't move the nozzle.... The water temp would change. I mean burning hot and freezing cold. So strange....

Overall: Even though it was hard to shower and hard to sleep I would still recommend staying here. The location, hotel charm, and the employees make it a nice hotel.

Family

6/10

Pleasant

05 Jul 2018

Saby

Very old property.No elevators.Good for backpacker

Its not a hotel, its a Bed and Breakfast. Property was difficult to find. The manager was very nice and helped me with the luggage otherwise I would not have been able to get my bags to the third floor. No air conditioning and only one standing fan. Bathroom was new and nice. Breakfast was very basic - no hot breakfast.

8/10

Excellent

03 Jul 2018

Vanessa

Great location, clean and friendly staff

Fantastic location! You can walk to most attractions easily from this hotel. Staff are friendly and the hotel is very clean. Beds are not very comfortable and no aircon made it slightly uncomfortable during summer.

10/10

Exceptional

17 Jun 2018

santosh

Wonderful stay

Great location, friendly and helpful staff, adequate selection of breakfast,and reasonable price made for a great stay.

Family

4/10

Poor

13 Jun 2018

Alberto

Stay Away

Not a good experience at all. The check-in employee was not in a good mood and you can tell. The hotel does not have an elevator which makes it extremely difficult to carry your luggages 3 floors up! I was flying with my wife and two year old son (and stroller). We had a quadruple room with a small shower inside and no bathroom which we knew in advance. There’s no AC and they only give a small fan which is not enough. The location is central which was the only plus about the stay.

6/10

Pleasant

08 May 2018

Verified traveler

Not a great hotel for the price

Pros
- bathrooms clean
- location

Cons
- mosquitos ++
- poor breakfast
- old rooms, many with shared bathrooms
- the newer bathroom is poorly designed and also floods

8/10

Excellent

02 May 2018

Paulo

Could be better

The building is gorgeous and the room is really big and clean! Unfortunately the bathroom was quite moldy and there were little worms on corners of the shower area. :(

Partner

6/10

Pleasant

17 Apr 2018

Verified traveler

Shared bathroom is a huge negative - we needed to wait everyday
..once you're in there are knocks on the door all the time

Partner

10/10

Exceptional

05 Apr 2018

Gemma

800 year old Hotel in the center of Florence

If you like modern surroundings and amenities this is not the Hotel for you. You need to bear in mind the age of the hotel and as such not all rooms have en suite (if any?) and there are no televisions (not in ours anyway). However, presumably you would, like us, be visiting Florence to explore the beautiful city and not sit in a Hotel room, as such no TV was necessary and we managed with the shared bathroom. There is however a sink in the bedroom for teeth brushing etc.
The Hotelier was very friendly and provided us with a map with the main points of interest as well as kindly leaving a bottle of wine in the room to help us celebrate our anniversary. They also provided a lovely buffet continental breakfast with plenty to choose from and plenty of tea bags/coffee on offer.
All in all, we enjoyed our stay here and the character of the building it's in and the rooms. We slept well however there were inconsiderate guests who felt at 6am it was appropriate to talk loudly outside the bedroom! This happened on both mornings of our stay however this was totally outside of the Hotelier's control. Whether a sign could be put up to ask guests to be considerate of others outside the times of 8am-10pm perhaps?

2/10

Poor

19 Mar 2018

Andrew

Like a ghost house

I refused to sleep because its too creepy. Staff was not too accommodating and I feel like they ate living in their office which the attendant used jean pants was on the sofa. It felts so dirty.