Residenza D'Epoca Historia Luxury

Italy , Florence
FLORENCE, Via Ghibellina 102 Nero 1St Floor
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50 reviews shown

10/10

Exceptional

28 Dec 2025

Sofia

Loved my stay. Room was clean and ready way before time! Thank you for your hospitality and quick reply with any questions I had.

10/10

Exceptional

04 Nov 2025

Gehan

Amazing

Friends_and_family Family

8/10

Excellent

18 Oct 2025

Devin

Good

8/10

Excellent

19 Sep 2025

Isidro

Leisure Family

6/10

Pleasant

14 Sep 2025

Victoria

Tout était parfait sauf le bruit soiree/nuit. Notre chambre donnait sur la rue passante et bruillante. Même avec des boules quies nous pouvions entendre….

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Wayne

Very enjoyable staff. Great location. Great staff. Office Open til 6pm.

10/10

Exceptional

17 Aug 2025

Lucy

Amazing

Amazing location, decor was incredible. The rooms are very big and spacious. Property was located close by to all attractions and places of interest and close the transport links.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Hanna

Amazing property. Extremely beautiful and historical. Room was spacious and comfortable.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Chris

The location was perfect! We were a short walk from all the sights, and there were great restaraunts right next door and nearby. We stayed in the Da Vinci room and the room was spacious with enough space for our family of 4 and was clean. The staff was accommodating and responsive. Loved our stay here.

Leisure Family

2/10

Poor

09 Jul 2025

Sydney

This place is not accessible whatsoever. There were three large flights of stairs that we had to drag our bags up in order to get to our room. On top of that, the staff were not friendly or very helpful. When we checked in, they literally took five minutes sitting on their phones before they greeted us. Then, when we realized that the property had so many stairs (a bigger issue for us than most people, as my mom has severe mobility issues), they offered no further assistance. Of course, it’s not like they could magically remove the stair when we arrived, but they could have at least offered to help us with our bags or have offered a refund should we need to switch hotels. But they couldn’t care less. I won’t be recommending this place to any friends interested in visiting Florence. As for hotel cleanliness, we did not see any signs of housekeeping while we stayed there and we were provided with only one roll of toilet paper. Additionally, the mini fridge was not functioning properly.

Leisure Family

10/10

Exceptional

28 Jun 2025

Danielle

In a great location. Very popular bar across the street - they had amazing espresso martinis. The room was awesome! Good bathroom and reception was great.

Leisure Friends

2/10

Poor

14 Jun 2025

Yae-Won

Although the location was convenient for getting around, the property was quite run down, and not clean at all. The washroom floor was still wet when we arrived, and there was a lot of black and red mold inside the showers which is a health hazard as well…we also noticed a lot of mosquitos and moths, and a lot of noise from the windows although they were closed

Leisure Family

4/10

Poor

08 Jun 2025

Lizette

Bathroom had mold everywhere

8/10

Excellent

08 Jun 2025

Virgilia

It was very close to many things, good restaurants around the area. The place is nice and roomy.
I didn’t like that there is a charge fee of 30 euros for checking in after 6pm, it’s only free if you check in between 3-6pm. I never had to pay an Extra fee for checking in at 7pm in any stay or hotel anywhere in my trips. And bring extra toilet paper, we contacted them to bring more but didn’t receive response until next day, other then that Florence is beautiful and we were happy to stay very close to many activities.

Leisure Family

4/10

Poor

06 Jun 2025

Alondra

Dirty and very old mattresses

The bathroom was dirty and it had soap scum all over the shower. The sofa beds were not comfortable and they didn’t have a fitted sheet which made it difficult to sleep as the flat sheet kept coming off. The mattresses also had a big indentation in the middle.

Friends_and_family Friends

10/10

Exceptional

14 May 2025

Verified traveler

Clean, comfortable, central

Great location and has everything you need for a short stay in Florence. Great condition, clean and comfortable.

Partner

8/10

Excellent

08 May 2025

parvina

The only thing I didn’t like was the bed and pillows. Otherwise everything was good. Drunken group of people were screaming and laughing all night under my windows.

Leisure Partner

6/10

Pleasant

02 May 2025

kelli

Great Location - Not so Great Service

Great location and walking distance from everywhere we needed to go.
However, No air conditioning in the room. No lift or elevator. No porter or concierge.
2 ladies had to carry 40-50 pound bags up and down three flights of stairs. We could have been seriously injured.
We didn’t see anyone after checking in for three nights. No room service like clean towels, trash emptied or toilet paper.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2025

Sean

Overall an awesome stay and would recommend (for those that can sleep through street noise).

Service: Staff were super helpful, firstly responded to messages prior to arrival instantly, and booked a taxi for us when leaving. A

Room: Very spacious, nice bathroom. Bed was not the most comfortable but was fine.

Area: Right in the heart of Florence was great for walking out and being in the city instantly, great restaurants nearby and a supermarket which was handy. But the street noise was very loud, luckily we are both fairly heavy sleepers so did fine but I would recommend earplugs at least.

Leisure Partner

8/10

Excellent

22 Mar 2025

TRINA

Great location. The room was in front of a Bar so it was noisy every night.
Room was clean and confortable.
No elevator and

Leisure Family

8/10

Excellent

15 Nov 2024

Susan

Check in was a puzzle!! I felt safe afterwards because there were so many steps, phone call, text, locks and keys. You will be safe during a riot or zombie apocalypse. No one can get in.
There is no staff. There is no services. It would be considered a luxury if there was staff and services. It would be luxury if there was at least a mini fridge to put beverages or small food items for our 6 day stay.
Our room, The Botticelli, has windows to the street. Out side, on either side of the entrance, are restaurants, as well as one across the street. Several nights there were large groups very loud well past 10. Twice till midnight and 2 am.
We ate a both restaurants and they were fantastic.
We loved this location. It was walk-able to sites, shopping, food, transportation and all we wanted to see and do.
Bed was comfortable. Pillows were terribly uncomfortable. I used a folded blanket as an extra pillow. Room was very large with a table and 2 chairs. There was a coffee maker we never used as we were up and gone by 6 am every morning or we went out for breakfast. There is a safe. There were extra blankets/comforters.
We noticed after the 2nd or 3rd night there are cracks in the ceiling over the bed and we could see a metal? lens? reflection between the cracks. We did not get intimate because we felt we potentially were being filmed. You all might want to look into sealing the cracks.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Sam

Absolutely lovely rooms and location, but be wary: the late check in stipulation is a stitch-up and trying to navigate the check-in and entry process by yourself is difficult.

Leisure

2/10

Poor

14 Sep 2024

Ellen

Shame on Expedia for having it on the list. We arrived to a dirty place, dirty sheets, doors to the building left open because of the smell. Residents told us it’s a frequent complaint. It’s mostly apartments with exchange students and one small hallway in the building that was the “hotel”. Office closes at 6:00. We arrived at 5:45 but was told no staff to clean or bring blankets(none were provided). We left after taking pictures. Hoping Expedia lives up to their guarantees. We couldn’t stay.

Leisure

6/10

Pleasant

11 Sep 2024

Hannah

Brilliant location - for the money you genuinely can't t get better. However it's not a hotel - you get the keys from a member of staff but that's all you see of them. The room isn't cleaned and towels not changed whilst you are there. The room was big and facilities decent - however the bed was horribly uncomfortable and the lights were broken and flickering. But I'd pay again and come again for the location, so unbelievably central.

Leisure Partner

10/10

Exceptional

10 Sep 2024

Fiona

Comfortable and convenient

Check-in was a bit complicated but we managed ok. The room was comfortable, spacious and clean and the bathrooms were great. The stairs up to the room were a bit steep.

Friends_and_family Friends

4/10

Poor

18 Jul 2024

Faezeh

the location was great, it was at the middle of Florence but the facility wasn't good! The minibar didn't work and there was no body lotion or body wash in the bathroom.

8/10

Excellent

11 Jun 2024

Mary

Great location. Friendly staff. Nice enough room! Irritating self check in process. We had just landed in Italy and had to turn on our data to download full instructions.

Leisure Partner

4/10

Poor

22 May 2024

Tiffany

I was not expecting the room we were put in based on the photos I saw when booking this hotel. The directions on how to enter and access the room couldn’t have been more confusing and complicated. The room was tiny with a small window and an even smaller bathroom. The bathroom was not clean, the mirror was streaked and there appeared to be mold in the shower. The location is good but there was a lot of noise on the street at night. There are a lot of stairs so it’s not ideal for elderly or if you travel with a lot of bags. I would not recommend this hotel for the price, there are plenty of better options.

Leisure Partner

6/10

Pleasant

21 May 2024

Noemie

Beware of stairs

The property was much more rundown than expected and very “rustic”. I had expected a concierge and didn’t anticipate so many stairs. If you’re an older patron, when the property is listed as the first floor DONT expect a level entry.

Partner

8/10

Excellent

20 May 2024

Verified traveler

Great location Nice building. Windows not great.

Really excellent location in an old building. Close to lots of sights. There's 1 window on the bedroom which is large but high up so you can only see the street if you stand on the ledge to see out. Air conditioning is only allowed from June to September but due to hot weather we requested to use it in may which was allowed by the owner. I wasn't aware of this law and I didn't see it on the listing. Maybe missed it but I tried hard to find it afterwards so if it is there it's not obvious.

Partner

8/10

Excellent

15 May 2024

KUTLU

Very noisy due to proximity to clubs in the area. Spacious and clean. Bed was very old and uncomfortable - mattress needs to be replaced. Overall good experience.

Leisure Family

8/10

Excellent

02 May 2024

Lyre

There was a lot of shouting from the nearby food and drinks establishments while we were trying to sleep. The windows and walls were not noise-proof. I was tempted to shout back at the women in the street who were calling out their friend’s name in English. We arrived late for the check-in (after 1830 I think) and we had to pay 30 euros in cash. The place itself is full of historic charm and I think it is part of an authentic Florence experience.

Leisure Partner

4/10

Poor

15 Mar 2024

Amanda

Very very loud at night. Amazing location, comfortable beds, not enough bedding or pillows. Felt dirty and cold.

Leisure Family

4/10

Poor

12 Mar 2024

Georgiana

Thsi propertly is extremply dirty, we went and had showers at out friends hotel because we couldn't have shoer in ours due to mould everywhere. Dust in the room, probabily not vaccumed and mopped in a long time....practically I got there and started cleaning the room first. Do not recommend. The name if fullying people, this place has nothign to do with luxury

Leisure Partner

2/10

Poor

16 Oct 2023

Caryn

It was not a hotel but a aurb&b. Person only txt and we said the AC was not working. They said we will come tomorrow and look at it.

8/10

Excellent

11 Jul 2023

norene

Elisa is amazing!!! She took great care of us!!!

10/10

Exceptional

21 Jun 2023

Edward

What a beautiful location! The room was lovely and the AC was welcome. The beds were very comfortable! One thing: the shower needed unclogging!

Leisure Family

8/10

Excellent

21 May 2023

Tina

Convenient

Leisure Friends

6/10

Pleasant

11 May 2023

Jenna

Definitely not a “hotel.” Says there was air conditioning but there was not. No on staff help, phone number to staff didn’t work. Hard to communicate. Good for a long stay where you don’t want to be bothered. Very big room. Clean, safe, etc. but nothing special

Leisure Friends

6/10

Pleasant

09 May 2023

Verified traveler

Book only on winter and if you love mosquitoes

Unfortunately this was the lowest point of our trip to Europe and given the price and the Luxury on the name, it was quite a surprise.

Check-in hours are VERY tight and there's no staff so if you arrive early you have to store your luggage elsewhere.

When entering the building there's one really DARK room (even at mid-day) where the light sensor does not kick in until you are almost in the middle of the darkness.

After that, the room is really clean, comfortable and well taken care of... until the night comes.

We where there on May, during the spring, so naturally I asked if we could use the A/C (their policy says its not available only on winter) but still they refused to let us use it.

So the \"Luxury\" in the name is a deceit because we had to sleep with the tiny window open. The room was REALLY hot all night and a bar just down below had people screaming until 3am+ every night... all of which could have been solved just turning the already available A/C.

To end our surprise, in the morning we noticed our room had been INVADED by huge mosquitoes (at least double the normal) as there's no window screen... and the following nights just got worse.

The convenient location does not justify the overprice and how this place is managed at all. Avoid if you appreciate a good nights sleep.

Partner

10/10

Exceptional

26 Feb 2023

James

Great

Great place to stay.Check in a bit fussy but worth it.

Partner

10/10

Exceptional

25 Nov 2022

Robert

Great place. I stayed there before and was happy to return

Leisure Partner

10/10

Exceptional

09 Oct 2022

Alexia

Great pleace to stay-super clean and walkable to anywhere. Because it is city center it is noisy outside-but that makes sense.

Leisure Friends

10/10

Exceptional

20 Sep 2022

Robert

Great place in a historic palazzo. Beautiful room, nicely furnished, clean and spacious. Easy check-in. The location is fantastic, in the historical center, few minutes walk from Santa Croce. Very happy with our stay and will be back.

Leisure Partner

4/10

Poor

11 May 2022

Vassili

Noisy and uncomfortable stay

Yes, it is in the city centre, but it is not worth the cost.

Firstly, the room was not cleaned to acceptable standards when I accessed the property: the floor had not been vacuumed or mopped, and surfaces were dusty. In addition, the bedding appeared dirty with lots of fluff on it. Furthermore, the mattress was slumping in the middle with no support given during the sleep.

In addition, the other residents on floor 2 have been noisy and loud when returning to their rooms at nighttime by slamming doors and talking loudly.

Lastly, the room was unbearably noisy at nighttime. At the point of booking, there was no mention on the website that I should have expected any night noises. However, the confirmation email from the reception confirmed to expect some 'night noise' as we are in the centre of Florence. Whilst this can be understandable, it fails to communicate or describe the extent of loud music, screaming, shouting, and loud vehicles throughout the night. I live in the city centre of a city, and I have not experienced anything like this. In addition, this additional email and information were provided after the booking was place, preventing me from cancelling. Furthermore, one would expect rooms to provide some shielding from outside noise, which the windows in the rooms did not provide. As a result, I did not sleep for 2 of the 3 nights.

On day 1 of my stay, I had attempted to contact the reception via the number provided 3 times with no success.

Self

8/10

Excellent

29 Aug 2021

Emma

Nice place and good location, but it has certain drawbacks. There is a finite window for check in and no in person check out and no luggage storage, the rooms are not connected to the check in so there’s additional walking and no elevator so if you have bags it’s inconvenient. Otherwise good for the price.

Leisure Friends

6/10

Pleasant

26 Oct 2019

Louise

Very noisy, basic, clean and central

There was no milk for tea and coffee facilities and no toiletries other than soap and shower gel. Room was cleaned every day which was good. Noise in evening was terrible and every night we would find it difficult to sleep often being woken several times in the night by shouting and then early building work. Good central location.

Partner

8/10

Excellent

17 Oct 2019

Julie

Great location and spacious. Easily could sleep a family of 4.

Partner

6/10

Pleasant

03 Oct 2019

caroline

Great location in Florence

Great location and good value.

Family

8/10

Excellent

03 Apr 2018

Verified traveler

Not bad

Pros: close to the city centre, spacious rooms, very warm and professional staff
Cos: No breakfast, no parking (parking is nearby and you have to pay around 25 euros per night)

Family