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Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Palazzo Galletti - Residenza D'Epoca
Florence · Italy
Via Sant Egidio, 12View location
8.6/10Excellent335 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition8.4/10 8.4
Location9.2/10 9.2
Neighborhood9.0/10 9.0
Amenities8.0/10 8.0
See all ratings- Hotels with charm
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Palazzo Galletti - Residenza D'Epoca
Built in 1831, this smoke-free bed and breakfast offers a charming stay in the heart of Florence's historic center. Enjoy a buffet breakfast daily (available for a fee), and take advantage of complimentary Wi-Fi access and satellite programming in your guestroom.
Each of the 11 rooms features a flat-screen television, private bathroom with complimentary toiletries and a bidet, safe, desk, and daily housekeeping. The hotel is just steps from Teatro della Pergola and a short walk from Teatro Verdi, placing you within easy reach of Florence's vibrant cultural scene.
The Gallery of the Academy of Florence is 0. 7 km away, while the Central Market is 0. 9 km from the property. Florence Airport (FLR) is conveniently located 10. 5 km away.
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With a stay at Residenza D'Epoca Palazzo Galletti, you'll be centrally located in Florence, steps from Teatro della Pergola and within a 5-minute walk of Teatro Verdi.
This bed & breakfast is 0.4 mi (0.7 km) from Gallery of the Academy of Florence and 0.6 mi (0.9 km) from Central Market. Stay in one of 11 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. The front desk is staffed during limited hours.
Popular amenities
Free WiFi
Dining services
Concierge
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
7:00 PM
Check-out until
10:30 AM
Minimum check-in age
18
Hotel policies
No elevators
Guests will receive an email with special check-in instructions
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
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You need to know
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
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Special Instructions
The front desk is open daily from 9 AM - 7 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email with check-in instructions prior to arrival. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately EUR 7 per person
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Italian
French
Spanish
Nearby attractions
Teatro della Pergola
0.1 km / 0.1 mi
Teatro Verdi
0.3 km / 0.2 mi
FiesoleBike Day Tours
0.4 km / 0.2 mi
Piazza del Duomo
0.4 km / 0.3 mi
Bargello
0.4 km / 0.3 mi
Casa Buonarroti
0.5 km / 0.3 mi
Leonardo da Vinci Museum
0.5 km / 0.3 mi
Cathedral of Santa Maria del Fiore
0.5 km / 0.3 mi
Church of Sant'Ambrogio
0.5 km / 0.3 mi
Duomo Museum
0.5 km / 0.3 mi
Badia Fiorentina
0.5 km / 0.3 mi
Giotto's Campanile
0.5 km / 0.3 mi
Basilica of Santa Croce
0.5 km / 0.3 mi
Piazza San Firenze
0.6 km / 0.3 mi
Great Synagogue of Florence
0.6 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2009
- Total number of rooms: 11
- bed and breakfast
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Airport
- Check-in hour
- Check-out hour
- Wi-fi
Show 16 more facilities & services
- Room serviceExtra charge
- Laundry serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Air conditioning in public areas
- Hotel safeExtra charge
- Lift accessExtra charge
- Luggage roomExtra charge
- Clothes dryer
- BarExtra charge
- Outdoor freshwater pool: 1
- SaunaExtra charge
- Spa centreExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Palazzo Galletti - Residenza D'Epoca
100
reviews shown
BRIAN
The room we received looked nothing like the pictures. Everything was old and scratched up, could not cast anything to the tv. The ceiling fan in the bathroom was broken,the heater didnt work in the room, (it was cold). The attendant said they dont turn those on until December ?#?#?. The bathroom was very nice; but i am not sleeping there am i. I was extremely disappointed in this property as it did not look anything like the pictures...it reminded me of a truck stop,road side motel.
P.S. The only plus ➕️ was the 5$ breakfast in the morning's, it was very good and the attendant there was stellar 👌 🙌
P.S. The only plus ➕️ was the 5$ breakfast in the morning's, it was very good and the attendant there was stellar 👌 🙌
Cheryl
The room was clean and wonderfully spacious. There was even a lovely small balcony. We also enjoyed the breakfast. However the fridge in the room did not work and though I spoke with staff three times, nothing was ever done, not even a verbal response. Though we enjoyed our room, the building was rundown and unclean. I saw garbage on the floor in the lobby for three of the five days we were there. I even took a photo, if you wish to see it. The walls were dingy and looked as if the place hadn’t been painted in many decades.
Another concern was late arrivals. Two nights we were assisting late arrivals because it was difficult for them to contact any staff to access their rooms. One night we let in a group of seven people to sleep in the reception area because there was no way for them to contact the staff to get into their rooms. No emergency number was provided, and no staff was on the premises. The family got to their rooms in the morning at 6am when the cook arrived to prepare breakfast. This is not a place I would recommend to anyone.
Another concern was late arrivals. Two nights we were assisting late arrivals because it was difficult for them to contact any staff to access their rooms. One night we let in a group of seven people to sleep in the reception area because there was no way for them to contact the staff to get into their rooms. No emergency number was provided, and no staff was on the premises. The family got to their rooms in the morning at 6am when the cook arrived to prepare breakfast. This is not a place I would recommend to anyone.
Jing
Very convenient location, walkable to a lot of attractions and restaurants, room is unique style and spacious, pretty good overall
MIN-KYU
Nice location and OK room.
phuong
I booked from Expedia website. I paid for breakfast included when I booked hotel. Because i had to pay more when website asked if I want to include breakfast. I click yes. But when stay, the Residenza D'Epoca Palazzo Galletti said NO INCLUDE BREAKFAST. THAT MEANS EXPEDIA CHEATED US. WE PAID MONEY FOR BREAKFAST BUT WE DID NOT HAVE ANY MEALS. THAT IS TERRIBLE MAKE ME DONT WANT USE EXPEDIA IN THE FUTURE TRIP ANY MORE. WHEN I COMPLAIN ABOUT BREAKFAST, THE RECEPTION SAID IF YOU BOOK AT EXPEDIA, YOU CLAIM EXPEDIA. THAT UPSET ME. I PAID FOR THE MEALS BUT I DID GET THE MEALS. NOT FAIR.
I TIRED OF GAME OF EXPEDIA WHICH PLAYS GAME WITH ME. THAT TERRIBLE.
I TIRED OF GAME OF EXPEDIA WHICH PLAYS GAME WITH ME. THAT TERRIBLE.
hossein
Except the location everything else was bellow average. No night stands, no coffee or tea maker in the facility or in room. They didn’t change our sheets during the five nights stay. Breakfast was awful , they hardly had anything and what they had was terrible. The blanket they provided had hair all over was dirty. No bottled water in the room or the facility.
David
The only thing good about this hotel is its location to duomo. Otherwise it was dirty, EXTREMELY BAD SMELL (we stayed in Superior Room), fridge did not work, AC did not work, toilet flush intermittent, glass shelf hanging on by thread over toilet, side table cracked. We told the desk about the fridge and AC right away, and we got almost a shoulder shrug. Again on leaving the lady at front desk asked how stay was (a different employee this time) and when we told her our complaints, all that was said was sorry. Just as an added point, expedia emailed us the same night coincidentally to ask how our check in was and I emailed them all our complaints, no response from them either. VERY DISAPPOINTED IN ALL ASPECTS OF CUSTOMER SERVICE!!
Fiona
We loved our stay in Residenza D’Epoca Pazzo Galletti. The staff were extremely welcoming and walked us to our room and showed us how to use the key, lights and hot water (we have travelled to a few places in Italy during this holiday and no one else provided this attention for us). The rooms are beautiful and bed were very comfy. The location is great, it’s close to restaurants bars and walking distance from the train station. Breakfast was also a lovely addition. 10/10 stay 😊
CLAUDIA
Claudia Guitz
Great place
Maribel
Excellent accommodation for good price!
Nouman
Very spacious room and many of Florence’s attractions were nearby within walking distance
Michael
Historical place in central Florence
Let's call it a true period piece. That's exactly what Residenza d'Epoca means. There is no elevator in this historical building. The hotel occupies the second floor of a larger building pretty much in the center of Florence. Our room was exactly the one pictured in the Hotels.com advertisements. In the room one felt like being transported to an earlier century. The king-size bed was very comfortable and, overall, the room was very spacious. So was the bathroom with shower and European bathtub (long enough and deep enough to take a real bath in, which I thoroughly enjoyed). Some features needed updating like the light fixtures above the sink and the drainage of the sink itself. I am not sure whether I would like to stay in that room during mid-summer since there was no air-conditioning device visible. And without A/C in that huge room, getting a good night's sleep could be a real chore. Still, the room was a reall oddity and, therefore, I did like it very much.
Chetan
Good place to stay. Beautiful room. Love it. Definitely recommended.
Christina
Amazing hotel room with a beautiful terrace.
This is a beautiful hotel with incredible staff.
We were upgraded upon arrival to the most beautiful room with decorative frescoes painted on the walls.
The space was magical and the kindness of the staff made our stay extra special.
Breakfast and the breakfast chef was an added bonus.
We would definitly stay here again.
Thank you.
This is a beautiful hotel with incredible staff.
We were upgraded upon arrival to the most beautiful room with decorative frescoes painted on the walls.
The space was magical and the kindness of the staff made our stay extra special.
Breakfast and the breakfast chef was an added bonus.
We would definitly stay here again.
Thank you.
Stefan
Good location. Restaurants and bars nearby. Breakfast room cramped and limited choices but generally ok.
Gia My
There is no elevator in this property.
Rajesh
This is terrible place to stay. Our experience was even worse. The Air conditioner in the room was not working and showed E7 error. The place has strict check in time up to 7pm. The staff provided us with late self check in instructions. We contacted hotel staff through messages but the response was we cannot do anything at this time. The morning staff will support this issue. We kept the window open as it was suffocating with no AC. We didn’t realize that will have mosquitoes through. We had so many mosquito bites in the morning. Overall, horrible place. Run away and don’t stay here.
James
A big bed, but a very tiny breakfast
Nice location in Santa Croce, but a few things... The room we had (Giove) had a very cool Medici-sleeping chamber vibe, with forced perspective murals on every wall, high ceilings with exposed beams & a large elaborate light fixture hanging down. I make note of the light fixture, as it bounced & wobbled from a large group of children (??) running & tumbling on the floor above, all the way until 7PM. The desk clerk said, \"Oh, that must be the school,\" as if that was a given. There would be an adult shouting, \"Uno, due, tre, PRONT-O-O-O!,\" followed by stomps & thuds across the ceiling.
And, while there was a bed, they must have forgotten the \"breakfast\" part of \"B&B\". The spread consisted of some cheese, some packaged dried-toast. We were offered croissants & coffee, but, it was very poor overall.
And, while there was a bed, they must have forgotten the \"breakfast\" part of \"B&B\". The spread consisted of some cheese, some packaged dried-toast. We were offered croissants & coffee, but, it was very poor overall.
Alexia
Dark and smelly but close to the Duomo
The building is dark and depressing, don’t open the window because the courtyard smells like a sewer. The room is pretty bare and the hot water in the shower takes a very long time to turn on. Also the city tax is 7€/day/person for this type of residence.
Convenient for one night only because it is close to the Duomo.
Convenient for one night only because it is close to the Duomo.
Alex
Nice place to rest in between all the shopping and exploring! Great ceiling height, little veranda when the weather is nice. Great location.
MOHAMMAD
Good, clean , and very large rooms. Older historic building. On the first floor but has no elevator. Good option good location
RoseMarie
Good location to explore Florence. We asked for extra pillows because 1 is not enough and they were quick to bring these.
Good bathroom.
A little unsure about some of the plug sockets because they would fizzle when using them, but otherwise it was a good stay.
Good bathroom.
A little unsure about some of the plug sockets because they would fizzle when using them, but otherwise it was a good stay.
Elizabeth
Alexia in the front reception area was very nice and helpful . Delightful person 👍
Caroline
Had a great time. The staff were so helpful and hotel location was excellent. We were able to walk to all the sites. Would highly recommend this hotel.
Hilary
In a good location
Stella
Hard to find. No one was at the desk when we arrived which was middle of afternoon. Breakfast was plain. Be sure to read description. It is not a hotel. There is no lift. Bately any amenities.
David
Proximity to sites, dinning.
Dom
Excellent customer service from reception. Patience, time and so helpful. Grazie mille!
Only improvement I'd like is a more effective air con unit in the room
Only improvement I'd like is a more effective air con unit in the room
Del
The receptionist is the best part of this stay. She’s very sweet, kind and helpful in the room is old even though they upgraded the bathroom in our room. The worst part was the sofa bed. It was so uncomfortable, very thin mattress over spring The other bed wasn’t comfortable neither. The building is pretty rundown and the furniture inside the room are old and have broken pieces. There is a bad smell in some areas of the building. Breakfast is OK.
Franc
Nicely located in a nice old pallazo
Karen
We were there in the summer and the AC was absolutely terrible and we were there with the baby, which made it almost impossible for him or us to sleep. They did not have sufficient cribs available. We had no hot water for the first two nights of our stay. Considering what we paid for the room I would never stay there again or tell anyone I know to stay there. Finally we asked the front staff to call us a taxi so that could make it to the train station the day we checked out and no taxi ever arrived.
Chuong
the property is located in a very central area for tourist. the room , sheets, beds are clean. would come back if revisiting this city again
Maxime
Very nice staff, well located, but no elevator, so pretty tough with heavy luggages.
Laura
This was a nice property with a very good location. Our room was cozy and big, the only downside was that the wifi was down most of the time.
Julie
The staff was very friendly and accommodating. The decor was unique and lovely to be surrounded by for a few days.
Jeremy
Great place, location, and price.
Maurizio
Staff very friendly great Becky cheap
Adam
Avoid! Bed bugs and broken air con!
Avoid at all costs! This was the worse hotel stay of my life. The air con broke in 35 degree heat and it leaked all in my luggage including my laptop. I also woke up ravaged in bites and so did my friend. The place is swarming with bed bugs. The only decent thing about this hotel is the location. Don’t ruin your trip by staying here.
Alejandro
The room we got had an air conditioner but it was not cooling the room at all (outside was 95-100 degrees F). Also there was not hot water to take a shower. On top of that the room was full of mosquitos.
Mike
Amazing room! Couldn’t believe our room had a chandelier! A little tricky driving in the area, but there’s a garage just across the street. Super close to the historic center. The room is a masterpiece!
Becky
I enjoyed the room & the location.
The staff was extremely helpful and kind.
The staff was extremely helpful and kind.
Elizabeth
Very unique property in a great location! Staff was friendly and very helpful and went above and beyond expectations to accommodate every request including directions, arranging for taxi service, storing luggage, locating nearby Covid testing pharmacy, restaurant recommendations, bellman service and late check out. I could not ask for more!
Leroy
Loved the room. Great decor. Spacious. Clean. Veranda was private and cozy. Initially finding the office on the 1st floor from the ground floor was a challenge. Just go up the stairs. Staff was helpful and friendly. They really cared. WiFi in the room was weak at times.
Rachel
Beautiful rooms and patio was great. Staff was friendly and kind. Breakfast was good and offered good selection. Parking was easy and right across the street. No issues with our stay
John
TELL THE OWENER TO Get TAXI DISPATCH-I Am 60 years old with 4 bags and the owner is too “busy “ to call me a cab - he did after I stormed his office (it’s on side street)- so it’s not like ( non Italian phones do not dial # 4252) cabs are Not everywhere - but I enjoyed my stay etc - good location - great staff -?
Jordanka
No comment
Candace
Great Location. Just a short walk from everything.
Street was quiet
Street was quiet
Verified traveler
Very nice and kind and helpful staff.
The lady who sits up in the front desk was extremely nice to my sister who was staying there for a night .
We defiantly recommend people, to stay in this property.
The lady who sits up in the front desk was extremely nice to my sister who was staying there for a night .
We defiantly recommend people, to stay in this property.
John
BUYER BEWARE
We booked here on our honeymoon. The property was clearly mis-represented as a hotel causing us to lose over $370 in booking fees:
1. The listing of this hotel on the website is “Hotel D’Epoca Palazzo Galletti”. It is not clear at all from the Hotels.com listing that it is actually a bed and breakfast without amenities, cleanliness, or security.
2. The hotel staff had to call us the day of our arrival and notified us that checkin was from 3-7pm only, and could only be done after hours for ADDITIONAL FEES (not in the listing), unless we were comfortable with using a 4 digit rotary combination lockbox, like a simple bicycle lock. The key to our room was left in the door, with visible access to the other 10+ rooms. No one was available at the property to check us in or make this right upon arrival at 9pm, and no one was reachable by phone either that night, or the next morning by either us or the Hotels.com support staff. When we finally reached someone the next day, we were told that the owner does not work the weekends, and we would need to wait until Monday (after checkout!) for a resolution.
3. The room was dirty, stains on sheets, sofa, dirt on the showerhead. There are 11 different rooms represented on the website. NO ONE was available to make this right on-site. Cancellations must be over a WEEK in advance, or no refund. We were marked by the hotel as a no-show, even though we have email evidence they are lying. Hotels.com refused to help. Buyer beware.
1. The listing of this hotel on the website is “Hotel D’Epoca Palazzo Galletti”. It is not clear at all from the Hotels.com listing that it is actually a bed and breakfast without amenities, cleanliness, or security.
2. The hotel staff had to call us the day of our arrival and notified us that checkin was from 3-7pm only, and could only be done after hours for ADDITIONAL FEES (not in the listing), unless we were comfortable with using a 4 digit rotary combination lockbox, like a simple bicycle lock. The key to our room was left in the door, with visible access to the other 10+ rooms. No one was available at the property to check us in or make this right upon arrival at 9pm, and no one was reachable by phone either that night, or the next morning by either us or the Hotels.com support staff. When we finally reached someone the next day, we were told that the owner does not work the weekends, and we would need to wait until Monday (after checkout!) for a resolution.
3. The room was dirty, stains on sheets, sofa, dirt on the showerhead. There are 11 different rooms represented on the website. NO ONE was available to make this right on-site. Cancellations must be over a WEEK in advance, or no refund. We were marked by the hotel as a no-show, even though we have email evidence they are lying. Hotels.com refused to help. Buyer beware.
Verified traveler
Windows would not close I felt unsafe. Very noisy everything is noise form street and from facility
Verified traveler
Our room was great, with a large bathroom. The bathtub was long but narrow but was fine with the shower. On our second day, breakfast was great except they served molded slices of bread. The breakfast nook is incredibly small and the tables were so close to each other, there was little room to walk.
Verified traveler
Great location, close to the Duomo and other places of interest
Stephane
Great management
Verified traveler
This guesthouse is ideally situated for exploring the city centre of Florence. When you couple its location with the superb service on offer, and the lovely room, its an ideal place to stay while visiting.
Robert
Great Hotel with the real Italian appeal.
This hotel is over 100 years old but has been redone but still gives you the feel of old Italy. It is located about 2 streets over from the famous church and tourist areas for shopping,eating and the fun things to do.You have to walk up 3 flights of steps to the lobby since this hotel is too old to have an elevator. The staff is great and very helpful. We had the suite which was nice with high ceiling and an awesome updated marble bathroom with nice tub and shower. We walked from the train station which was not fun with our roller bags and 90 degree weather. Bus #24 does take you from the airport area to where the hotel is located. There is a grocery store down the street that is great if you want to buy food for your stay. This hotel is not fancy like a Marriott or Sheraton like most Americans are use to,but it is a real Italian style room which was pretty cool. Continental breakfast is pretty good which is downstairs in this hotel. The only negative is walking up the 3 flights of stairs after flying many hours and you are pretty tired. I did enjoy my stay at this hotel and would stay there again. Bus #24 is right out the door of this hotel and will take you the train station area when you leave Florence.
Verified traveler
The kitchen was super cute in the basement and the breakfast was very tasty.The staircase leading to it was very narrow and authentic to the period it was built. The building was well maintained and a short walking distance to the sights. I loved the mini window in our shower and the super high windows in our room. Our fresco was unfinished but it gave the room a historic look.
Karen
Heaven in Florence
We had a wonderful experience. The bathroom was so nice with a spacious shower...wonderful! The room had a balcony overlooking an adorable courtyard. The breakfast and service at breakfast was great!
Jennifer
Do you love mold?
Only stayed one night in Florence and wanted something close to the Duomo. This room is indeed close to the famous cathedral but not worth the money. A/C was a joke, it was on full blast but the room easily had 20 foot ceilings, so that 1980's unit did nothing to help. We asked the front desk for a fan and they couldn't provide one. Shower was covered in mold and the floors had a layer of dirt on them. They did have a buffet breakfast available with eggs, coffee and an assortment of pastries served on a lower level of the building which also had mold in every corner. The room we had was called The Urano. If you do book this awful place, request a different room and you chance having a better experience.
Verified traveler
It is such a beautifully unusual place. The painted rooms are stunning. The high ceilings and balconies feel luxurious.
And the staff was so warm and helpful! Will stay again for sure.
And the staff was so warm and helpful! Will stay again for sure.
Verified traveler
Everything is perfect with warm and detail oriented services. Especially breakfast was super. Only missing items are iron and body lotion. I will select the Hotel next time too.
Verified traveler
I like staying in a historic palace yet having all of the amenities of a modern place (including a very nice bathroom).
Susan
A gem!
Wonderful staff, allowed us to check in early rather than just leave luggage. Breakfast was fabulous ... full selection of fruit, yogurts, rolls, meats, cheeses and eggs. Best cappuccino ever. Attention to details and pride evident. Room comfortable clean and welcoming. Roomy for three of us. Close to la duomo, walking distance from everywhere. Would stay here again without a second thought.
Verified traveler
Spacious room and good customer services. Very good locations & close to all attractions.
Verified traveler
Our stay
Our stay at Palazzo Galleti was OK overall. The initial experience was a bit surprising, but after the shock we settled in. The room was large, breakfast was simple, only toast and juice, coffee and tea. We didn’t know that buffet was not served during the winter months. When the tenets upstairs were walking, there was sand and paint that fell from the cieling into the bed and pillow. The floor was never washed.
Dane
Lovely hotel, very nice staff, excellent breakfast, good room, very quiet and well placed in the city. The only bad point is the fact that the television in the room was very outdated and not working properly if at all.
Julia
Other reviews mentioned dustiness but we saw nothing like that. Everything was clean, comfortable and beautiful.
David
The room was very beautiful and spacious. However, the mattress was uncomfortable and the bathroom smelt faintly of drains.
E
The pictures are a lot better than the actual place. The location is great and makes up for the hotel. WiFi rarely worked. The breakfast was ok, although the guy in the kitchen was very kind. He ran out of eggs and offered to make us some fresh eggs. The room did not have air conditioning and we slept with the windows open, I got a million nasty bug bites. The bed was comfy, pillows were so flat. The room was a bit tired overall.
Verified traveler
Well priced for the area with lovely renaissance style room and bath. No elevator so a challenge getting luggage up long stairway, but for those who are willing to climb, well worth it. Breakfast service staff was excellent. Quiet neighborhood with nice park and restaurants nearby.
Verified traveler
Staff very friendly, always willing to help, very competent, interested and interesting people.
Jodi
The staff was friendly and helpful. The location is good; within walking distance of the train station and all the sites. We enjoyed our stay here!
KSL
In a very good location, very near the centre of town and close to a \"walking street\" full of restaurants and bars. The property is unique in that it is a converted palazzo. The tiny breakfast room was super cute and like going back in time. We had a very spacious room with high ceilings. The breakfast staff were very attentive. BEWARE: there is no elevator. You have to bring your suitcases up the rows and rows of stairs (not great unless you travel very light!)
Marli
Great location. Fascinating building. Not your traditional stay. No elevator to the desk.
Verified traveler
Very Zen with old world charm 🙏🙏🙏. Amazing place
Verified traveler
This is a no frill hotel with staff available from 8 am to 7 pm and absolutely no coverage between 7 pm and 8 am. During office hours, level of assistance varied, based on the lone person's capabilities and know how. Pretty much you were on your own. Air conditioning was not adequate despite the fact it was on 24/7. Also there was a person who acted as chef to prepare breakfast, maid and a bellboy and did his best to please customers.
On the check out day, requested a taxi service and the guy who was manning the office placed the taxi service on line and advised us that the taxi will be on the premises in three minutes. After 20 minutes of no taxi, had to go back to office and ask him for placing a call to taxi company. He refused to do it. His response was internet booking was the proper way to handle it.
Needlessly to say I had to walk quarter mile to get to a taxi stand to get a taxi so we could get to our train station on time.
On the check out day, requested a taxi service and the guy who was manning the office placed the taxi service on line and advised us that the taxi will be on the premises in three minutes. After 20 minutes of no taxi, had to go back to office and ask him for placing a call to taxi company. He refused to do it. His response was internet booking was the proper way to handle it.
Needlessly to say I had to walk quarter mile to get to a taxi stand to get a taxi so we could get to our train station on time.
Lisa
Wonderful hotel
Room was clean, spacious, and wonderful staff! Internet was the only issue at times
Dale
Great location
Didn't know but we could've taken a bus from the train station right to the hotel. It would've saved walking in the heat and over cobblestone streets. The #14 or 23 bus stops within feet of the door. Staff was pleasant and helpful. There is no elevator and we had no hot water one day and no one told us.
Dario
We have a good time at Residenza Palazzo Galetti
The hotel is just a few blocks from the glorious Duomo of Florence. The residenza shares the palazzo with other apartments and B&Bs and is located on the first floor, up a flight of stairs. We had a large room, spotlessly clean and a nice bathroom with ample shower (no bathtub). Breakfast was included and of first quality. We'll look again for Residenza Galetti when we return to Florence.
Verified traveler
Excellent centrally located hotel
I have stayed in a number of less than adequate Florence hotels over the years. The Residenza is the best that I have found in the center of the city. I had a large, comfortable room with a magnificently tall ceiling (maybe 7 m high) and it was very quiet.
The only problem with this establishment is that they do not allow late check-ins. You should take note of this on their webpage.
I look forward to staying there often in the future.
The only problem with this establishment is that they do not allow late check-ins. You should take note of this on their webpage.
I look forward to staying there often in the future.
Verified traveler
Best B&B in Florence.
This is an absolutely beautiful B&B with huge bedroom & bathroom. The place was great and my room had a small balcony and hotel staff are very nice. Keep in mind this place has no elevator so you will have to carry luggage to the 2nd floor for those bring huge suitcases. The breakfast was simple and very nice.
Location was the best and you can walk to Duomo (5 mins) and Davis statue about 10 minutes or less.
I will book this place again and I am glad I picked this beautiful place than major hotels. They have only 11 room.
Location was the best and you can walk to Duomo (5 mins) and Davis statue about 10 minutes or less.
I will book this place again and I am glad I picked this beautiful place than major hotels. They have only 11 room.
Verified traveler
Comfy and clean. Good location.
Lovely hotel b&b.
Staff at breakfast were a bit unfriendly.
Overall though a very comfortable stay in a fabulous location. Would stay again.
Staff at breakfast were a bit unfriendly.
Overall though a very comfortable stay in a fabulous location. Would stay again.
Abigail
Best Hotel Room of My Europe Vacation
I love, love this B&B. The lobby that you first walk into, which is shared with a spa, is incredible. We were greeted by the sweetest woman who gave us a free suite upgrade. The suite itself was amazing. The beautiful high ceilings, the huge bath tub. Gorgeous! The mini bar was stocked and very reasonable. We missed breakfast one day, and were brought some by request. Very sweet. The wifi was fast and easy to connect to. It was a fast walk to many of the major sights in Florence. Also, very safe location. If I ever go back to Florence, I will be staying here. By far the best room I've had on this European vacation.
Verified traveler
Nice hotel close to everything
We loved our stay at the hotel , had a family romm that was breathtaking, very spacious with the beautiful art on the walls and bads were so comfortable. Only one thing dont come with a lot of luggage because there are no elevators! Breakfast was included and was wery tasty😁 If you come with a car they will suggest the best nearby place.
great location
Perfect location
Great location. Needs better air conditioning and new bedding. Tv also not good. Location great.
Verified traveler
Horrible service
Right from the start, we had a bad experience. At check in, the woman did not even greet us, she just said \"yes\" and didn't greet us in Italian or English at all.
Then, the room is pretty basic and does not even have a kettle or coffee machine, and if you wish to order coffee from the hotel, they charge 4 euros for that, which is way more than it would cost in a caffe.
Although, the breakfast spread and food was good, the service was non existent. There was a woman standing there when you walk into the breakfast room, but she did not greet us in the morning and actually just stood there. She didn't offer to make us coffee or boil water for tea. We weren't actually sure why she was there.
The staff at this hotel are very unfriendly and make you feel very unwelcome. It feels more like self catering. Considering it's not a cheap hotel, we felt what we were offered was unacceptable and would definitely not return.
Then, the room is pretty basic and does not even have a kettle or coffee machine, and if you wish to order coffee from the hotel, they charge 4 euros for that, which is way more than it would cost in a caffe.
Although, the breakfast spread and food was good, the service was non existent. There was a woman standing there when you walk into the breakfast room, but she did not greet us in the morning and actually just stood there. She didn't offer to make us coffee or boil water for tea. We weren't actually sure why she was there.
The staff at this hotel are very unfriendly and make you feel very unwelcome. It feels more like self catering. Considering it's not a cheap hotel, we felt what we were offered was unacceptable and would definitely not return.
Verified traveler
This bed and breakfast is on the first floor of a palace. We had a beautiful suite - large rooms with high painted ceilings and elegant furnishings. We felt as though we were staying in a museum
Chels
Italian Classic
The city of Firenze makes everything magical. It was a lovely experience. FYI, there's city tax you'll have to pay at the hotel which isn't informed on Expedia website.
Sooz
Great location / really friendly and helpful staff
We were lucky enough to be upgraded having originally booked a room with a double bed and single for we two ladies, but then decided my friend would bring her daughter so there were three of us. The hotel kindly let us use the suite which made our stay much more comfortable. The staff were also really helpful in arranging taxis and guiding us to make the most of our excellent stay.
Jenny
Excellent B&B right in the heart of Florence
We had a fabulous stay at Palazzo Galletti. Unlike some other reviewers, we found it easily and had no problem with the stairs up to the first floor. The receptionist spoke excellent English which was great, as our Italian is non-existent. The room itself was lovely - incredibly high decorative ceiling, cute balcony and a really comfy bed. The room had aircon, a well-stocked and reasonably priced mini-bar and a large, clean bathroom. The only downside was the shower which seemed to have only one setting - very hot. Breakfast was a decent buffet - nothing to complain about. The B&B is in an excellent location, really close to the many sights, restaurants and bars of Florence. Despite that, it is quiet at night. All in all, a wonderful place to stay to explore the city.
Dawn
Central position.
All prominent sights within easy walking distance.
The hotel and staff were welcoming.
The hotel and staff were welcoming.
Jean-Claude R
Half B&B half luxury hotel
The Palazzo Galletti is half B&B half hotel. It is conveniently located 1,000 ft from the Duomo and within walking distance of all the key sights. It occupies the second floor of an old , elegant building. We were lucky to be assigned a beautiful suite on the street, but very quiet. Rooms are tastefully decorated with all the amenities of a modern hotel.
Getting to the hotel may be tricky. Beware of the instructions of your GPS.We ended up at the end of a long narrow street blocked by poles and had to back up which was not easy. Parking is available from a nearby garage at a cost of 30 Euros per night. Cars are driven away from the center of town but are delivered in front of your hotel at the desired time.
Getting to the hotel may be tricky. Beware of the instructions of your GPS.We ended up at the end of a long narrow street blocked by poles and had to back up which was not easy. Parking is available from a nearby garage at a cost of 30 Euros per night. Cars are driven away from the center of town but are delivered in front of your hotel at the desired time.
Verified traveler
Good location, big spacious room and was quiet in the evenings. Would recommend!
Dave
Nice Bed & Breakfast in central Florence
Great location near all the major sights. The breakfast buffet was good in a fun location in the basement of the building. The rooms were clean and comfortable. Ours had a small balcony overlooking a quiet courtyard while our son had a slightly larger room with a sitting area. The rooms were uniquely decorated with extraordinarily high ceilings--quite fun. The staff spoke good English and helpful getting taxis. We would stay in this B&B again.
Just a couple of warnings. There is no elevator to the second story where the rooms are and it is a bit hard to find the B&B because it is not marked well outside the building.
Just a couple of warnings. There is no elevator to the second story where the rooms are and it is a bit hard to find the B&B because it is not marked well outside the building.
Kyle
Great Value, Location, Staff
The staff was very friendly and helpful, especially given my last minute reservation. Upon arrival, I was given a complementary upgrade to one of their nicest rooms covered in nineteenth century frescos. It definitely made my stay in Florence unforgettable. Highly recommend.
Verified traveler
B and b clean and staff great but our room very basic. Balcony not nice looked into messy roof and AV unit made a lot of noise and water dripping down from balcony above. Beds very hard but room very quiet even though you are in the heart of the city. Staff very obliging.
Marc
owen sound canada
great office staff and big clean rooms
perfect location
perfect location
Armanda C
Armanda C - Florence 2016
Great location and fantastic room decor! No tea and coffee making facilities!
The staff member who was there when we arrived did not know the area at all. We asked her the closest parking for our car was and she did not know. Turned out there was parking across from the hotel and the same with the laundromat, once again across the road.
The staff member who was there when we arrived did not know the area at all. We asked her the closest parking for our car was and she did not know. Turned out there was parking across from the hotel and the same with the laundromat, once again across the road.
Verified traveler
Nice hotel near the duomo
Comfortable bed and nice large shower . My only complain is that there is only one small mirror above the sink so if someone is using the bathroom you don't have another mirror to use also the sink has no side counter to put things like hairdryer or curling iron when in use.
Verified traveler
A real palace 5 minutes away from the Dome.
My husband and I booked this hotel for a 2 night stay in Florence, it was within our budget since we had other cities to visit in Italy. The cost of this hotel is worth it for a great place to stay.
The hotel is a real gem, beautiful room with high ceilings and paints on it, very comfortable, with big high windows and nice décor. Bathroom was huge for a European hotel, with a nice big shower, everything new and super clean. A nice little balcony was part of our room with view to the city.
The staff was always available and friendly, they provide breakfast which was very good, there was a lady who attended and will make you the best cappuccino.
The hotel does not have an elevator, but the stairs are wide and not many to go up to the first floor where the rooms are located.
The hotel is a real gem, beautiful room with high ceilings and paints on it, very comfortable, with big high windows and nice décor. Bathroom was huge for a European hotel, with a nice big shower, everything new and super clean. A nice little balcony was part of our room with view to the city.
The staff was always available and friendly, they provide breakfast which was very good, there was a lady who attended and will make you the best cappuccino.
The hotel does not have an elevator, but the stairs are wide and not many to go up to the first floor where the rooms are located.
Carolyn
At first I was worried about street noise but the room was soundproof. Nothing woke me up (other than my alarm!).
Location & surroundings
Palazzo Galletti - Residenza D'Epoca
Via Sant Egidio, 12, Florence, Italy
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Palazzo Galletti - Residenza D'Epoca
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