Name: N4U Guest House Florence
Address: Via Del Proconsolo, 5, Firenze, 50122, IT

10/10

Exceptional

05 Aug 2026

wesley

Everything about this stay was perfect: Location, room, staff, amenities. Perfect.

10/10

Exceptional

25 Jul 2026

James

We loved our room, which was the suite. The ceiling/walls were series of brick arches, making for a very unique setting. The feel was both old-world and modern, with a shower/toilet near the middle of the room. I was impressed by the glass toilet enclosure and the open shower, which were smartly designed and very functional. The air conditioner cooled the room very quickly, which was a big deal during one of the worst heat waves Europe had seen. The facility was beautifully decorated and the breakfast was excellent, with attentive staff. The location was ideal, just two short blocks from the Duomo and in the center of the historic district attractions - all within easy walking distance. One caution, however - the rooms are on the fourth floor and there is no elevator, so this may pose an issue for those with limited mobility. Otherwise, this was a thoroughly delightful place to stay.

2/10

Poor

08 Jul 2026

Ariela

The owner Raffaele was very rude and not accommodating at all. Also, we had to walk up about 80 steps with all our luggage when we arrived. The room was nice and beds were comfortable but just disappointed with the service.

Friends

10/10

Exceptional

14 Jun 2026

Brian

The location is great and easy to find. Our host Raphael waited for us to get there and checked us in fast. The breakfast was very good. I would definitely stay again.

10/10

Exceptional

13 Jun 2026

Francisco

Large comfortable rooms in a perfect location.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Linda

The suite was beautiful and the owner and staff wonderful. There were a great assortment of breakfast foods from fresh cheese to hard boiled eggs and bacon, yogurt, along with meats and sweets.

Added plus of cardio workout as there is no lift and about 80 steps! I am thankful that I traveled with my young daughter who served as my Sherpa going up and down with luggage.
I will be back someday with just a backpack 😊

Friends_and_family Family

10/10

Exceptional

20 May 2026

Jo

Real 'wow' factor from the large wooden door on the street, through the courtyard and up the stairs. We were shown to our suits - as the door swung open it was stunning - the huge king-size bed, free standing bath for two, waterfall shower all framed by a breathtaking arched ceiling.
Breakfast was amazing - freshly squeezed orange juice, fresh coffee, selection of pastries/cake, breads, pancakes, fruit - just everything really.
Despite being in the heart of the city, the room was so quiet and dark - perfect for a great nights sleep.
With loads to explore, great places to eat on the doorstep we had an amazing stay.

Partner

8/10

Excellent

09 May 2026

Yesenia

The breakfast was delicious

Family

10/10

Exceptional

15 Apr 2026

Andrew

My wife and I booked the suite. I would again in a heartbeat. As Florence was not our favorite city in Italy during our 2 weeks, this room made our 5 nights there incredible. Relaxing, clean, quiet, and just unique and very comfortable. We spent time just hanging out in our room with a drink or a book, out of the hustle and bustle of the city. Breakfast was great as well and close to our room. Very clean facilities. You do have to be comfortable climbing stairs as there is no lift, but this was no trouble for us and did not bother us one bit. The location as well was phenomenal based on attractions and sights to see with tons of restaurants around. This room does not disappoint, and I am so glad I booked it.

Partner

8/10

Excellent

05 Apr 2026

Jennifer

In a great location in the middle of Florence. Fab Taverna next door which was delicious. There are about 3 flights of steps to get up the guesthouse and no lift. This didn’t put us off but something to note if you have mobility issues.

Business Friends

10/10

Exceptional

24 Mar 2026

Igor

The Italian breakfast was delicious. Room service and host great. Location quiet, close to to everywhere.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

David

Very Clean and well located - We enjoyed out stay

Leisure Partner

10/10

Exceptional

12 Oct 2025

Charles

Everything about this property was pleasing. The room was clean, as advertised, and with plenty of amenities, to include easy to use A/C. Check in was easy, having breakfast at the hotel was a huge help, and it was a sufficient breakfast with protein options. Check in is only from 2-6pm, so that could possibly cause problems for others. We loved how close to the duomo we were. Walking out the front door you were in the heart of everything. We would definitely come back. Thanks!

Leisure

10/10

Exceptional

12 Oct 2025

Paul

Perfect location, steps from duomo santa maria. Staff very friendly and clear communication.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Angela

Good breakfast

10/10

Exceptional

01 Oct 2025

Kate

Lovely hotel situated in beautiful building. Very central - right in the heart of the action. Five minutes walk max from main attractions.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Antoniette

N4U Guest House was a lovely place to stay in Florence, the staff were very nice and accommodating. The location was great, it had the shops, restaurants, museums, churches and Palazzi right at your doorstep and more a little further out, very nice !

Leisure Partner

10/10

Exceptional

16 Sep 2025

Fiona

The room was beautiful and the staff were very helpful and friendly. It was in a great spot very close to the Cathedral and shops.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Daren

The place was great. The stairs are a problem for those who have large bags, or more than two bags.

Partner

10/10

Exceptional

07 Sep 2025

Denieleh

The location was convenient and close to lots of attractions. Staff was super friendly, and the room was very nice and clean. The breakfast was great and a nice plus!

Leisure Partner

6/10

Pleasant

29 Aug 2025

Wade

Beautiful room however cautions.

Trying to find the hotel was difficult. Didn’t expect 4 flights of stairs with luggage. Even booking the best suite of the hotel we only had 2 outlets we could plug into and only can use them when in the room. AC was also only on when in the room. The suite is gorgeous but not for anyone tall!! For the price I don’t expect to have so many limits. Breakfast is meager.

Partner

10/10

Exceptional

19 Aug 2025

Stephen

Stay in the New York room. It has the most incredible ceiling, which will help make your trip truly special.

8/10

Excellent

05 Aug 2025

Eliza

Food options - lots of choices, good location, walkable. Bed comfort - great, bigger than other places that we stayed within Europe, love the space... Owner/Staff is helpful and nice.. Helped me to carry my suitcase as I twisted my ankle and cannot walked up to the 4/F with my baggage. Breakfast is good too.. Thanks..

10/10

Exceptional

16 Jul 2025

Daniel

The location of the guesthouse was outstanding, 5 minute stroll to Il Duomo square. The ‘London’ room with its high ceilings was very well adorned, spotlessly clean and benefitting from much needed nearly new air conditioning. The continental breakfast including freshly squeezed orange juice and espresso coffee was more than adequate. We would happily stay here again. Mid-40’s couple, no children with us.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Lori

Great place to stay to enjoy the sites of Florence

Arrived to
Meet my daughter after she finish a study abroad program. Found the hotel extremely accommodating and close to enjoy all the beautiful sites of Florence!

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Joseph

Our experience with N4U was definitely outstanding. First of all, after our terrible theft experience that we went through at the Florence train station, Rafaele and Giovanna provided us with a room that seemed to be created by Michelangelo. It just took our breath away. The room was very spacious for four of us. The painting at the ceiling must have been painted by Michelangelo. Aside from the painting, the room amenities were fantastic. Our room had one master bed and two day beds. The bathroom had an enclosed shower and had 2 types of shower head(sprayer and ceiling mounted). Free wifi and breakfast every morning. There were several security doors to enter to be able to access our room so security was great. The place gave us the modern Renaissance vibe. The only thing that's probably would be a downside for other people, which was not at all for us, was the lack of elevator. There were about 3 flights of stairs to get to the rooms but that did not bother us at all. All in all, our stay at N4U was just magnificent! We will stay again the next time we're at Florence, Italy. We highly recommend the place. Thank you Rafaele and Giovanna!

Leisure Family

10/10

Exceptional

16 Jun 2025

Janet Susan

Beautiful older building. Excellent location. Room was perfect. Air conditioning worked. The owners were very accommodating.
We highly recommend.

Leisure

10/10

Exceptional

25 May 2025

Ken

The suite has the most incredible ceiling and unique layout. We enjoyed our time here. The staff were all very friendly. Great location and we could walk everywhere we needed to.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Verified traveler

Amazing!

We stayed in the suite and the room is so lovely. The hosts were friendly and were really helpful. The location is amazing, just a short walk to almost everything, I'd defiantely recommend staying at this property.

Friends_and_family Family

10/10

Exceptional

10 Mar 2025

Daniela

We enjoyed our stay at N4U Guest House in Florence last week. Our bedroom was spacious, clean, and the bed was comfortable. However just a heads up that the room temp is a bit high even with it being set at 18(the lowest it'd go). N4U is also located in the heart of the Historic Center, so you are a 5-10 minute distance from everything, the Cathedral de Santa Maria de Fiore, Uffizi Gallery, Palazzo Vecchio, countless more museums and sorrounded by all types of restaurants at all price points. This place is for all travellers who don't mind skipping the elevator and walking up the stairs. Since the Guest House is located on the 4th floor (#3) and there isn't an elevator, prepare for quite a walk up the stairs. Breakfast is also included which we liked and there was a good variety of options to choose from. The staff is also very friendly, and welcoming, and even let us keep our baggage at N4U after check out for more sight seeing. The only thing we were a bit wierded out by was that we left our room early in the morning to go see Michaelango's David at the museum at 8am the day of check out and were back at the Guest House at 9:20 a.m. When we opened the front door to the Guest House we saw the hotel manager coming out of our room. He laughed and we were caught of guard, and then reminded us breakfast and check out was until 10. We laughed and didn't say anything but we found it wierd he was peeking in or coming out of our room without an explanation.

Leisure Partner

10/10

Exceptional

27 Dec 2024

M A

This was the first time we stayed in aguest house and it did not dissapoint. Everything was well organised, clea , friendly, helpful and overall great experinece. I can not recommend this property enough.

Leisure Family_with_children

10/10

Exceptional

09 Oct 2024

Sarah

my most favorite hotel room on this trip! steps from the Duomo, but in the room you'd never know - it was quiet and serene. The room itself was huge and gorgeous, with brick ceiling that had curved eaves. a soaking tub on a stone platform was a special treat. beware - it is up 3 floors with no elevator, but was worth it to us

Partner

10/10

Exceptional

28 Sep 2024

Elzbieta

Location, location, location! All major points of interest in walking distance. Nice and clean room with very comfortable bed (hard mattress - exactly what we like) not to mention friendly hosts, thank you Rafaele!
We spent eight nights there and would happily stay there in the future.

Leisure Family

8/10

Excellent

26 Sep 2024

Verified traveler

The room and location is great. But the climbing to level 3 is way too much. A pity they didn’t invest on lift.

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

Paul

The hotel staff was very accommodating and welcoming especially the house keeping.

Leisure Family

10/10

Exceptional

15 May 2024

Christopher P.

Very close to all of the beautiful architecture. The Suite is very unique. The staff are very accommodating.

Leisure Partner

10/10

Exceptional

22 Apr 2024

Josh

Great hosts, perfect location.
Felt very central to everything and only 10-15 minute walk from the tram which takes you direct from the airport.
The room it’s self was perfect with a nice continental breakfast in the morning and rooms cleaned daily.

Leisure Partner

8/10

Excellent

15 Apr 2024

Balvinder

Great location . The host was very helpful .. The downside is too many steps to go up to the apartment with your luggage and no assistance !

Leisure

6/10

Pleasant

19 Oct 2023

AD

Hard to find.

We spent over one hour trying to find it, although it is central it has a tiny sign and owner told me local council restrict size of signs, but hotels seem to have huge ones. Be aware of the stairs, our suite was on the 3rd floor, there is no lift, so think about your luggage. We enjoyed our stay, but it was short and we lost time at the start.

Partner

10/10

Exceptional

10 Oct 2023

Rachael

Excellent location

10/10

Exceptional

07 Oct 2023

Gareth

Great location, breakfast was great also, super friendly place and beautiful rooms, staff are great and would stay here again

Leisure Partner

10/10

Exceptional

19 Sep 2023

Sonya

Perfect

Leisure

10/10

Exceptional

05 Sep 2023

Teresita

Location, location, location . Most importantly , the staff and the owner are friendly , warm, helpful .

My pleasant experience drives me to keep staying in this property each time I visit Florence

Leisure Friends

10/10

Exceptional

05 Sep 2023

Teresita

The staff and the owner are very nice and friendly and helpful . This is probably my 5th time staying in this property when I come to Florence. The location is fantastic , close to Duomo ( Santa Maria Flore ) and close to all the famous landmarks / attraction of Florence . Also , the price is affordable

Leisure Friends

8/10

Excellent

27 Jul 2023

Traci

Great location! It is about a block away from the Duomo! But still very quiet! However, it is on the 4th floor of an old building with no lift, lots of stairs. The problem that I had, it was not clearly marked where in the building it was, I wish they had a sign that said fourth floor, we didn’t know where to go. The room was beautiful, safe and clean!

Leisure Friends

10/10

Exceptional

16 May 2023

Julia

Loved staying here! Very quiet, yet close to everything. Fresh squeezed orange juice in the morning was awesome.

Leisure Partner

10/10

Exceptional

30 Apr 2023

Stacey

Lovely place to stay right in the heart of Florence. The room was gorgeous and the breakfast was delicious. Wish we could’ve stayed longer.

Leisure Partner

10/10

Exceptional

26 Mar 2023

DARREN

Lovely suite. Great location and friendly staff.

Partner

8/10

Excellent

10 Sep 2022

Felicia

The room was very big

Friends_and_family Family

10/10

Exceptional

11 Aug 2022

Teresita

Location location location is so important . It’s few blocks from Duomo and other top highlights of Florence . The property is very clean and Raffaele is very helpful . I love the building itself . The building is probably from 1600 . The owner of the BnB modernized the room but kept the beautiful old ceiling . So you really experience entering a medieval period when entering the building and climbing the stairs . And experience present as you enter the rooms

Business_and_leisure Family

4/10

Poor

03 Jul 2022

Bahram

Very hard to find and there is absolutely no parking space around.

Leisure Partner

10/10

Exceptional

18 Oct 2021

Kyle

Charming place!

Excellent hotel, comfortable bed, great location! Will stay here again

Partner

10/10

Exceptional

17 Oct 2021

Sylvia

We keep coming to this property because of its location … it’s a few minute walk to the Duomo and surrounded by good restaurants and shops . the cleanliness of the room is another thing we like . And the free breakfast .

We wish we got refunded or credited to our next visit of the property for the one night that we didn’t stay . We got stranded in Bastia Corsica because of the transportation issue . Can Expedia help us on this matter . Thanks

Business_and_leisure Family

10/10

Exceptional

20 Jul 2020

Coopers

Excellent location for all the sights and galleries. Room was a good size, and the bed very comfortable. Can't comment on the breakfast as it was severley resticted due to the Covid situation, therefore extremely limited. The room didn't have a safe, but to be fair, I often find this to be the case in Italian guesthouses. We would stay there again !

Leisure Partner

10/10

Exceptional

19 Feb 2020

Evelina

Amazing

Absolutely amazing.very close to everything and the room was amazing.definetley wud stay here again .

Partner

10/10

Exceptional

06 Nov 2019

MicheleandFran

Elegant, quiet, and the owners were so much fun!! They made reservations for us and gave us great tips. Would recommend the off wheeler tour of Tuscany if you are adventurous!!

Leisure Friends

6/10

Pleasant

04 Oct 2019

Verified traveler

No elevator

Hotel is in a good location close to sightseeing places. But it is not in Duomo as they claim it. It is on third floor (4th floor in US, because they do not count ground floor) and there is no elevators. So if you have heavy luggage be prepared. Room was tiny, shabby and had a glass bathroom built into the room. The bathroom is relatively new. When you take a shower the water spills on the room floor. The bathroom door is sliding and you can use either shower or toilet. The breakfast was good.

Friends_and_family Family

10/10

Exceptional

16 Sep 2019

Giuseppe

Great place!

Great place right in the heart of Florence. Owners were very hands on and provided excellent service. Highly recommend this place!

Partner

10/10

Exceptional

25 Aug 2019

Rae

Thank you for a great stay.

The apartment was spectacular. The hosts and service provided was exceptional. It was situated within walking distance of all major attractions. 5stars.

Partner

8/10

Excellent

06 May 2019

Verified traveler

Its close to the Duomo. Good breakfast. Clean.
I give 4 stars only because there is no elevator to the rooms and they are on 3rd floor.

Leisure Family

10/10

Exceptional

02 Oct 2018

Ben

Perfect location, big room with character

Pros: Location, room size, cleanliness and comfort

Cons: No elevator to 4th floor so you need to carry your luggage up and down. However, hotel staff assisted when he was available.

I highly recommend this room.

8/10

Excellent

27 Sep 2018

Adam

Amazing location great place to stay

Excellent location 2 minute walk from duomo and many shops and restaurants nearby. 5 minute walk to Ufizzi and the river/Ponte Vecchio. Clean and spacious Paris room. Modern bathroom and powerful shower. Staff polite, friendly, very helpful and accommodating

Noisey at night there were loud bin wagons/street cleaners outside every night between 2am and 4am kept us awake. Bring ear plugs if you can. One side of our mattress had a large dip in it made for uncomfortable sleeping.

Partner

10/10

Exceptional

19 Sep 2018

Verified traveler

Very nice and staff very friendly. Just be prepared to climb 3 flights of stairs.

10/10

Exceptional

17 Sep 2018

Chandler

Awesome hotel and location

This hotel was awesome. The room was very spacious and clean. The ceiling had a beautiful painting on it like many of the museums and churches in Italy. The bathroom was the biggest we experienced on our trip through Italy. There was plenty of room in the shower unlike other locations we stayed. The breakfast provided was pretty good. There was no hot food, just pastries and cold meats and cheeses but there was a microwave if you wanted to heat something. The only downside was that the hotel is located on the fourth floor of the building and there is no elevator. That was a lot of steps to take each day especially with luggage. The location is great. It is one block from the Duomo near the center of town. Easy walking distance to most major attractions and the train station. I would stay there again.

Partner

8/10

Excellent

29 Aug 2018

Verified traveler

The best part about this place is the history - it's pretty awesome to get to stay in a place built in 1300s and have a key to the building and feel like you live there. Even though we expected it from reading the reviews, the stairs were a pain in the butt. They were able to hold our luggage which we're grateful for and the breakfast was fine. There was a bit of a mix up at check in - they originally put us in a room that we didn't book (our room was a Queen bed with 2 twin beds and they gave us 1 Queen bed to share. They corrected this but only after we asked.

10/10

Exceptional

10 Aug 2018

Deyce

Beautiful rooms and staff was super attentive and kind. The only bad thing was that it had no elevator but everything else was perfect!

10/10

Exceptional

24 Jul 2018

Nino

Very central location! Buitiful building!

Friends

10/10

Exceptional

15 Jun 2018

Timothy

Great place, but be forewarned...LOTS of stairs!

Great location, efficient check in, great room and bathroom, overall a great stay

Partner

10/10

Exceptional

17 Mar 2018

Ed

Great place to stay,home away from home!!

This was a great place to stay.It was close to everything.
I couldn't of asked for more.
Felt like home.

Partner

4/10

Poor

03 Mar 2018

Emily

Convenient location, but not great

This place had a great location and the breakfast and staff were great. But we found a cockroach in the bathroom. And the staff \"misplaced\" my mother in law's hand braces while cleaning. In addition, the mattresses were lumpy and extremely uncomfortable. My sheets had brown streaks on them as well. Would not recommend this place.

Family

10/10

Exceptional

25 Oct 2017

Michael

Gorgeous suite

Such a great small hotel! We stayed in the suite and it is absolutely gorgeous and romantic. It is centrally located and just two minutes from the Duomo. Check in and check out was easy and though the breakfast was simple, it was fresh. Would highly recommend. The only complaint is the wi-fi in the suite only worked in some areas of the room, because it's under a domed brick ceiling, I think. Strengthen the router!!

Partner

10/10

Exceptional

15 Oct 2017

paul

We had an amazing time at this hotel. The suit was a beautiful room and the hotel was very close to the centre with lots of great places to eat within a few minutes walking. Rooms were well kept and cleaned daily with great staff to assist with questions when needed.

10/10

Exceptional

30 Sep 2017

Linda

Nice Guest house centrally located

Nice Guest house centrally located
Staff and owner/manager very professional and accommodating
Would not hesitate to recommend and would definitely stay there again.
Linda and Prévoir

8/10

Excellent

26 Sep 2017

Verified traveler

Unique room in a historic building, city center

Beautiful property and authentic room - probably one of the coolest suites I've stayed in. Comfortable bed, amazing set up with bathroom in the middle of the room (surrounded by glass), shower was so unique and great water pressure, as well as the bath was large enough for two. 4th floor walk up (with no elevator) didnt bother us. Breakfast was simple but offered fresh squeezed juice & espresso. Staff was helpful (and spoke good English) and we were able to store our luggage. Location was great, central to all attractions, restaurants, shopping, etc. We wish we had time to stay longer!

Partner

10/10

Exceptional

17 Jul 2017

Verified traveler

Would recommend

Great location near to all major attractions but in a quiet area. Rooms are very spacious, clean with modern fixtures but old world charm in the furniture

Partner

8/10

Excellent

23 Jun 2017

Donald

Great location and nice rooms. Front desk only manned from 1400-1800.

Family

10/10

Exceptional

21 Jun 2017

Thomas

In the middle of all you want to see in Florence!

We loved this hotel! Amazing location. Great service. Really want to stay there again.

Family

6/10

Pleasant

22 Sep 2016

Dora

Very good location

The fact that we have to go up 77 steps to get to the room and that the bathroom isn't inside the room is very unconfortable. People made a lot of noise going to the bathroom during the night. Never the less the location is the best.

Partner

10/10

Exceptional

12 Apr 2016

Lorie

Loved N4U by the Duomo!

We arrived a bit after 9pm, so we had a pay a late check-in fee. The bathrooms are not attached to the rooms, but are all privately assigned and clean. Be prepared to haul all of your luggage up several flights of stairs, though the staff helped us with ours. Staff was always available and responsive. Our room was quite large. We wish we had more than 2 nights stay.

Family

6/10

Pleasant

01 Mar 2016

Verified traveler

The room was nicely decorated, but on the 4 th floor and no lift. (Not mentioned ). No TV in the room . Unable to leave bags in the hotel if departing between 10:00 and 14:00.Breakfast however was very good, compared to many Florentine hotels.

Partner

6/10

Pleasant

30 Oct 2015

Verified traveler

Nice place ith great breakfast but very noisy at night. Didn't sleep at all there.

Partner

8/10

Excellent

24 Oct 2015

Debra

Gem in Firenze

A little surprised at the private bathroom down the hall but a huge delightful room, gorgeous quaint common sitting room and Guiseppe very helpful with luggage

Family

8/10

Excellent

13 Oct 2015

Anna

Lovely, little place to stay

If you book this place just remember: it is a guest house. I loved the room and the bathroom, for the special set up, colour and the bed was really comfortable. There is really qucik free WIFI, and loads of storage space. You have to be aware, that you need to climb 4 floors, and that some rooms doesn't have ensuite bathrooms. But the rooms are lovely, the location is perfect ( 3 minutes from the Doumo), the owners are really helpful and funny. I would recommend to anyone, specially for couples and for city breaks.

Partner

10/10

Exceptional

24 Sep 2015

Erika

Very central, beautiful room

Perfect location. This is a guest house, not a hotel, so you have the freedom to come and go as you please with your own keys. Three flights of stairs, so be aware of that. the room was incredible and we were two minutes from the Duomo, so very central. Giuseppe was friendly. The breakfast was in the hotel next door and a huge buffet. You can set yourself up really well for the day in there.

Partner

8/10

Excellent

12 Sep 2015

Verified traveler

My favorite hotel/bnb in Europe.

A very unexpected pleasure. I just came from the Excelsior Hotel in Venice and as wonderful as that hotel was I enjoyed this far more. The location could not have been better. The room was magnificent. Everything was perfect. The breakfast was a few doors down in a very nice restaurant. I would stay there again for business or pleasure.

8/10

Excellent

16 Aug 2015

Alison

Family stay

Perfect location right in the centre of Florence. The hotel was roomy enough for the four of us to stay in one room. I was originally put off with the idea that the private bathroom was not in the room - do not let this put you off booking. Lovely robes are provided and the nice bathroom was located just across the corridor. It was not a problem. Breakfast was good and very impressed with the hotel.

Family

8/10

Excellent

20 Jun 2015

Verified traveler

Great location in Florence.

N4U Guesthouse is in a larger older building. It is a bit hard to find because the name plaque is small and you have to buzz in. The location is fantastic very close to the Duomo. It is on the 5th floor of the building and does not have an elevator. The room was large and decorated in a historic style. The bathroom was large and very clean. Lots of fresh towels. It was very nice and a very good value.

8/10

Excellent

16 Jun 2015

Verified traveler

Nice place very good central location

Excellent central location. Lovely good sized room. Air con good and quiet. Wifi good.

6/10

Pleasant

25 May 2015

stuart

beautiful room but could do better with service co

Very noisy at night from the streets. Lovely room though in the heart of it. Room servicing could do a bit better, no top sheet on bed first night,no coffee in room even on 2nd night had to ask. No reception when checking out with no clear instructions what to do with keys. Hotel didn't take payment off card which they should have done so had to pay with credit card when checking in, will cost an extra 18 euro for using card abroad. Not impressed.

Partner

8/10

Excellent

15 Jan 2015

Valski

Very good

Had a great time in Florence. Great hotel and location.

Partner

8/10

Excellent

18 Sep 2014

Naomi

Right in the heart of it but somehow peaceful.

N4U was a clean, equipped and comfortable stay situated in the thick of Florence. We loved being in the centre and close to all the major must-sees, however despite this our room was quiet and away from the hustle bustle.

About a 15 minute walk from the train station and super close to the Duomo, N4U is situated up 3/4 flights of stairs - so be prepared for a bit of a climb. We were greeted by a friendly man who explained everything we needed to know very well. Our bathroom was separate to our beautifully decorated, gothic, atmospheric room but wasn't far away at all.

An express breakfast was provided which we used to fuel us until the next stop where we would get something more substantial.

We would recommend this for a anyone wanting to be central to the main sights of Florence and would happily stay here again.

Many thanks.

2/10

Poor

07 Sep 2014

CC.H.

Poor service and the place is not good for people carrying heavy luggage

The location is good. However, this is the only good thing. The service is very poor. The hotel is though on the second floor but actually the fifth floor high (Imagine no elevator, and carrying all the luggage up by yourself) We stayed there for two nights. The day we arrived we decided to buy breakfast for the second morning (15 euros all together). Then the following day we decided to cancel it as we cannot make it for the '8:30 to 9:30 schedule'. So we told the maid and tried to call the staff all the afternoon over 10 times (nobody answered but only fax machine). The money we paid for telephone roaming may exceed 15 euros. The following morning, no breakfast and no refund either because the staff only works in the afternoon and we are leaving in the morning. We were very upset, and the staff practically shouted at us and said that was your own problem on the phone. Very poor attitudes.

4/10

Poor

10 Jul 2014

Valski

Good location. Poor bathrooms

While the location was great, downtown Florence, the Hotel needed much more attention to details. Room had not TV at all. Bathroom and shower were very small, with constant water pressure issues and temperature changed from scolding to freezing whine in the shower. Definitely NOT a 2 star.

Partner

10/10

Exceptional

11 Jul 2013

Texans in Italy

Just perfect!

Cozy, welcoming, perfectly situated. The hotel manager was so nice and friendly. They gave us an extra special room.

Partner

6/10

Pleasant

02 Jun 2013

Pete

Central Location

Check in times are limited, there are excessive charges for checking in outside the declared normal hours (14.00 - 18.00 ?).
There is no breakfast room. If required a breakfast is brought to your room.
This hotel is moments away from the Duomo and thats what you are paying for.
The hotel is up 5 flights of stairs, theree is no lift.
A mini bar fridge, electric kettle, tea bags, and coffee is provided (no milk).

10/10

Exceptional

28 Sep 2012

California Couple

Great location but alot of stairs!

This place was great for my husband and I, the location was excellent! We had all the main attractions nearby which was a huge plus. Restaurants, stores etc. The room was very spacious and nice but in our case (i don't know if every room is like ours) had a seperate bathroom so we had to go down the hall to use the restroom or take a shower but it wasn't that bad for us. There is a major factor to take into consideration if you can't do stairs then don't stay here because it's about 5 flights of stairs to get there. Overall for us it was fine for us and we enjoyed the stay, we even felt like one of the locals with our own key to the main door and everything. Very clean very well located!

Partner

4/10

Poor

11 Jul 2012

Jennifer

Ok, but wouldn't stay again.

I had e-mailed twice about our stay and when our train was arriving, but never heard back from anyone. We arrived early afternoon to find that no one was there to let us in. After standing on the sidwalk with all of our luggage for 10 min. finally a resident of the building let us in so that we could sit on the steps and wait for an hour and a half for the owner to arrive. You can only check in between 2-4:00 - why wasn't I told this? I called the phone number over and over but no one answered. Plus, the 2 stories with no elevator translated into 6 flights of stairs! The room was clean and large. We had an en-suite bathroom, but not all rooms do. However, the pipes were very noisy. Running water or flushing the toilet was noisy. The location is excellent, but doesn't override the other issues. I would not stay here again and was glad we only had one night here. The owner needs to be more accessible and be more aware of when his guests are arriving.

6/10

Pleasant

09 Jul 2012

andkl

Hostel posing as a B&B

I stayed here four nights after reading the reviews. The bad; about 4 flights of stairs to walk up (no elevator), uncomfortable bed, no staff available for questions or issues with noisy guests. The good; the location and the woman who brings you breakfast in the morning is very nice and pleasant. It isn't a bad place, it has a some things that are good but it does not have any service but it is priced as if it does.

Partner

2/10

Poor

25 May 2012

Gwyn

LOADS of hidden costs

We arrived at N4U at 8pm to be told there was a late check in fee of 30 euro. And if it was after 9pm 60 euro. We were then told that NO permits were given out for on street parking which meant a cost of 25euro per day. We had been given out the street permits in every other hotel stay in Italy in a 2 week trip. For the price you pay for this room after all the hidden costs you would expect a 5 star hotel. In its defence the hotel helped us get in touch with hotels.com and accepted our reasons for not wanting to stay at the hotel and to find somewhere else. We did find somewhere else at the same price with no late check in fee and parking included in a more convenient location. Overall , read the fine print, or be prepared to have a wallet bashing upon check in

Partner

2/10

Poor

26 Feb 2012

WaltR

An expensive hostile

We felt locked in a cage. It is called a bed and breakfast but the breakfast cost 7.50 Euro more each. You have to check in before 6:00 because no mans the desk after that. It was just a room. Save your money and go to a Hostile.

Partner