Residenza d'Epoca Borgo Albizi

10/10

Exceptional

07 Jul 2026

Ginger

We loved our stay at the Residenza d’Epoca Borgo Albizi!! It was in the heart of Florence and uniquely set within a quiet protected sanctuary. We appreciated the low key AC and frig and the ice cold showers (preferred with 100F days). We would stay there again.

Family

8/10

Excellent

24 May 2026

Emma

Enjoyed our stay, location was good

Friends

2/10

Poor

22 May 2026

Isabelle

The sheets and linens themselves weren’t very clean and in general were kind of gross

Both my friend and I left covered in bed bug bites head to toe.

10/10

Exceptional

15 May 2026

Douglas

Staff was excellent for check in which is a different location than the property. The room was very clean with A/C. It was centrally located which was great. I would recommend this location to friends.

Partner

10/10

Exceptional

08 May 2026

Jean et Françoise

Calm, near visits and shops, restaurants.
Good informations of staff.
We spend holidays in confortable conditions in family.
Thanks !

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Mary

The staff was very kind, after check in which is not the same location, you don’t see the staff any more. The room was clean and extras were even provided outside of the room if needed like towels and toilet paper. The area was walking distance to everything.

Friends_and_family Family

4/10

Poor

03 Jan 2026

Neha

Location was the only good thing about this stay. Staff support was next to nothing. We requested extra pillows but received no response. The check in was further away from the actual address which is the most inconvenient arrangement ever with bags. Overall, not worth it, spend few more $$ and stay somewhere better. Room was tiny & no elevator for bags either.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Tiong Ghee

Conveniently located about 10 mins from the Duomo and on a street with great access to shopping and restaurants.

The best shower I have experienced compared to my last 2 accommodations on the same trip. The toilet is heated, the hot water is immediate, powerful and continuous.

Only minor complaint is that housekeeping is not daily and has to be booked 3 days in advance. That being said, towels, toilet paper, instant coffee, etc, are all made available for self-service outside the room.

Leisure Family

8/10

Excellent

16 Dec 2025

Eira Magdalena

Everything worked nicely and as expected, kind staff and a clean room!

10/10

Exceptional

19 Nov 2025

Hudson

Awesome

10/10

Exceptional

02 Nov 2025

Johanna

Nous avons adoré !!

8/10

Excellent

15 Oct 2025

Allison

First thing you will need to do is pick up the keys for the accommodation. The main office is located 3 minutes away. Although this was a bit inconvenient, the property was very communicative about this before our trip, so I was very aware and prepared. They also explain in detail the check-in instructions on their page. We stayed in the larger Leonardo room. Two floors up a couple short staircases, and a short staircase up to the room. The room is set up better for couples, or family with young children. Open concept. There are no doors to separate the bedroom from the sitting area. The sitting area does have two sleeping sofas. The amenities and outlets were limited. Room and bathroom were clean. Shower water got very hot which was nice. The office has very limited hours, so they asked us within the first hour of our stay if everything was working and if we needed anything. The A/C worked ok. Fantastic location! Within walking distance to restaurants and shopping.

Leisure Family

8/10

Excellent

28 Sep 2025

Claire

Great location
Clean room

A little confusion over where to collect keys but quickly sorted out

Partner

10/10

Exceptional

18 Sep 2025

Rachel

Perfect place for our stay in Florence.

Leisure Family

8/10

Excellent

17 Sep 2025

Brandon

Perfect location, walkable to literally everywhere

Leisure Partner

4/10

Poor

14 Sep 2025

Manjit

This is an old building room was good but the check in desk is in different building about a block away we had go around ask people very confusing

Leisure

10/10

Exceptional

05 Sep 2025

Viraj

Good property

6/10

Pleasant

28 Aug 2025

MOHAMMAD

The hotel overall was clean and had a unique vibe — staying in an old building with a giant gate at the entrance gave me a nice feeling, almost like stepping back in time.

However, there were some important downsides. We noticed quite a few cockroaches in the common areas, which was uncomfortable. Another key detail for future guests: the check-in process has strict rules. They charge 30€ for arrivals after 6 PM, and the office doesn’t open until 10 AM. Unfortunately, this meant we couldn’t leave our luggage early in the morning and ended up missing a museum reservation because we had to wait until the office opened. A staff member did show up earlier, but still told us we had to wait until 10.

Additionally, storing luggage costs 5€ per bag, which is unusual compared to most hotels.

In summary: the place is clean and atmospheric, but the extra charges, late office hours, and presence of cockroaches are important things to be aware of before booking.

Leisure Partner

4/10

Poor

22 Aug 2025

Alice

It's not a hotel, just a room in some dude's apartment.

It's not at the address listed, it looks nothing like the room you book, check in is via a shady office at the back of a car park at a different location, there's mold everywhere, the bed's broken, the electrics in the walls make a loud buzzing noise and after you check in they ask you to do maintenance on the property for them because it's in such bad condition even they're not sure if you have running water or working lights.

Leisure Self

4/10

Poor

18 Aug 2025

Sunej

It was not easy to reach the owner. I thought it was the hotel, but actually it was not.

Leisure Family

10/10

Exceptional

08 Aug 2025

cassidy

Location

Leisure Partner

10/10

Exceptional

23 Jul 2025

Michaela

Amazing staff. However, the only challenge was at the place to check in was a bit of a walk from the actual location and you have to pay a fee if you’re not within the timeframe that they want for a check-in.

Friends

2/10

Poor

15 Jul 2025

Verified traveler

It was not great. Had to walk to another place to drop our bags. Which was not communicated before. The bed was dirty. A fake pair of eyelash was found on the towel. The floor was filthy. The bed was broken with the straps being broken. It was very uncomfortable

Partner

6/10

Pleasant

20 Jun 2025

Anatol

We were surprised that we had to walk to other street to register and get the keys and walk back to the same place to enter our room. All our luggage we had to carry out with us back and forth. Not convenient at all...

Leisure Partner

10/10

Exceptional

16 Jun 2025

William

Very unique hotel. Very much liked the layout and check in was quite easy. Hotel was in the center of resteraunts and shopping.

10/10

Exceptional

11 Jun 2025

Alberija

Excellent place, close to everything

Leisure Family

10/10

Exceptional

19 May 2025

SHAMABANU

Apart from paying 42 euro for parking near hotel, everythiing was perfecf

Partner

4/10

Poor

18 May 2025

Elah

Room was dirty, bed sheets hadn’t been cleaned upon arrival. They cleaned them the next day and said they would refund us for the night but then only gave us €50 back. After a long conversation gave us another €50, but that still wasn’t enough to cover the night. The mattress had a huge crater and was extremely uncomfortable. Shower had mold. WiFi didn’t work.

Leisure Friends

8/10

Excellent

16 May 2025

Edison

Amazing location close to everything. Check in is at a different location from the property so walking with the luggage through the streets was a work out.

Leisure Partner

6/10

Pleasant

15 May 2025

GHASSAN

Enjoyed the stay

Excellent location. Nice big room. Check in in another building that takes few minutes to walk to. No elevator. Poor Wi-Fi. Enjoyed the stay overall.

Friends_and_family Family

6/10

Pleasant

29 Apr 2025

Katie

The lack of air con potentially led to us being eaten by mosquitos. The photos do not show what the property was like. I would not stay there again.

Leisure Friends

8/10

Excellent

25 Apr 2025

Bernadette

There is no available staff or personnel to assist with problems during the next get hours. We had someone knocking on our door during the night. I had no one to help me with this issue.

Leisure Family

10/10

Exceptional

18 Apr 2025

NANCY

Very nice property and near to all attractions,

Leisure Family

2/10

Poor

11 Apr 2025

Trevor

Overpriced, uncomfortable bed, web images dont match reality, bed sheets inferior. No more than 1 night stay, any more nights would be uncomfortable.

8/10

Excellent

31 Mar 2025

Lynn

no concierge, we did fine without, but nice to be able to ask questions, check in with someone about sights.

6/10

Pleasant

08 Nov 2024

ANDREA

This accommodation is very near of the tourist spots, nevertheless, It’s a little tricky to get to the actual accommodation, the reception it’s in another building in another street and its not very easy to enter the rooms. It’s clean and very practical.

Leisure Partner

4/10

Poor

05 Nov 2024

Alan

Check in was at a different location. Were told check in was at 3 p.m. so left our bags at a paid facility only to be told the room was ready at 1:30 p.m.! They can keep your bags for a charge but the office closes at 6 p.m.! The room was small and looked nothing like the photos of it. The heating is centrally controlled and wasn't turned on when we were there and it was a cold room! The bathroom had mould in the shower and didn't really feel very clean. Great location but defintley overpriced for what you get for your money.

Partner

6/10

Pleasant

19 Oct 2024

Sharon

Florence city

We had problems with mosquitos and possibly bed bugs. Also, we were told 1ft floor....they might have considered it 1st floor but it was still 48 stairs to our room. Good location.

Friends_and_family Friends

4/10

Poor

09 Oct 2024

Z

Bed was pretty bad and the bathroom wasn’t the greatest. Good location. Had to lock room from inside which was odd.

Leisure Partner

10/10

Exceptional

03 Oct 2024

Hannah

Everything is within walking distance! 5 min away from the duomo and 15 min walk from water. Clean and safe

Leisure Friends

8/10

Excellent

30 Sep 2024

Claudia

Receptionist was very helpful and nice, room was ok, clean and renewed, air conditioning and TV good, very well located.

Friends_and_family Family

2/10

Poor

26 Sep 2024

Francesca

This place is not a hotel more like a hostel. To be honest may be one of the nastiest places I've ever stayed in. The bathroom was covered with mold, look like a fast clean from the previous guest, no elevator keep in mind if carrying a lot of luggage, and the room was just very unwelcoming. The photos definitely fooled me, looks nothing like the photos. I would never recommended this place to a friend and never stay here again!

Leisure Partner

4/10

Poor

21 Sep 2024

Pamela

While the listing did warn that there could be night noise from the area, nothing could be heard from the streets. All of the noise was from other rooms in the residence. The floors are very thin and the tv in the room above us was on throughout the nights we stayed. Rooms are decorated nicely but showing some aging and cleaning is needed around the baseboards and in the shower.

Partner

10/10

Exceptional

21 Sep 2024

Bolivar

Very good!

4/10

Poor

19 Sep 2024

Faryn

This place is way too expensive for how little they offer—there is no breakfast, staff closes up by 6pm and the room itself was really dirty. The shower would flood every time we used it, and there was dirt and grime on the shower floor. The beds weren’t the most comfortable, but the main problem was that they had no fitted sheet, just a top sheet thrown over the mattress. The mattress itself was scratchy and wasn’t the cleanest, so it was gross when the top sheet slid off and I’d wake up on the mattress underneath. The floor in the room was dirty, there were stains on the spare blankets, the locks to the room were finicky, etc etc. I’m not usually one to complain about hotels, and I have definitely stayed in worse; but when you’re charging almost €200 per night you should at least make sure your rooms are clean. You are basically paying for location alone with this hotel—the one upside to this place is how close you are to some of the main attractions of Florence, and some amazing restaurants.

Leisure Family

10/10

Exceptional

16 Aug 2024

Nicholas

We liked the spacious room. Great location and price!

Leisure Partner

6/10

Pleasant

16 Aug 2024

Jose

Beware of the stairs

This is an old building so the stairs and handrails are not up to modern standards. That is fine and understandable but the problem is that on top of that their dont ensure that the hallway staits and landings are well lit. I missed the last step as I did not see it since it was dark and the handrail does not reach the last steps. I am now dealing with a knee injury that will likely take months yo heal. When reported, all they said was sorry.

Friends_and_family Family

6/10

Pleasant

07 Aug 2024

nicolas

Location is great, walking distance to many attractions and in a safe area with alot of dining options around. The room is not the best, ours was quite dirty.

Leisure Partner

4/10

Poor

07 Aug 2024

Swati

Please see My message to the management and still awaiting a response.
Frustrating to say the least
Even though it’s our last day today
I wanted to bring to your attention the the conditions of the room given to us , the fridge closet door broken, the washroom water keeps flooding the bathroom, mold on the shower area, bathroom door broken, dust under the couches…
I did bring this to the receptionists attention but nothing was done about it.
I would hope that if you charge people full price then at least have things clean and in good condition.
Swati

8/10

Excellent

16 Jul 2024

Anamaria

We didn’t know what to expect after reading some of the reviews. As the name says, Residenza d’Epoca, it is an old building without an elevator, but its charm makes up for it. If you expect a 5 star hotel with 5star amenities, then look elsewhere. The place is clean, has AC, hot water, and is close to everything. There is reception only between 10-6 (I believe), so you can ask for necessities during those times.
We enjoyed our stay!

Leisure Family

8/10

Excellent

13 Jul 2024

Karunairaj

It’s perfectly situated, but poor lighting in the stairs is dangerous. I had a scary fall since I couldn’t see the dark black stairs.

Leisure Family

8/10

Excellent

27 Jun 2024

Misty

Beware of stairs

The room was good but walking down the stairs this morning, it was dark and the railing stops before the last step, my husband did not see it and fell very hard. We had to go very slow to go to a pharmacy to get a knee brace, cane and pain medication. It’s now evening and he is still in a lot of pain. Lighting should be installed on that stairwell even if it is motion detector lights. If you walk out of the office and turn right and walk up the first set of stairs, it is the next set of stairs at the bottom, the last one he could not see.

Partner

10/10

Exceptional

26 Jun 2024

Christina

Nice

8/10

Excellent

23 Jun 2024

Martin

The property lacks an elevator, making it shore with luggage. The air conditioning condensation made us put towels under it to control the water. The shower plug up but staff took care of the issue right away. Love the ladies working counter, friendly and helpful. I also liked the space room provided. I would recommend for a visit to Florence, just don’t expect the Marriott.

Leisure Family

10/10

Exceptional

02 Jun 2024

Stephanie

Beautiful room with a great location

Great location to the centre and short walk to the Duomo. Beautiful building and room with plenty of space. Bed was too firm for my liking and pillows were old and well used. 30min walk from the train station.

Partner

10/10

Exceptional

02 Jun 2024

Troy

Had an amazing stay! Highly recommend!

8/10

Excellent

12 May 2024

Daniel

Loctation!Location!Location!!

Location Location Location!! Everything was super close. Short walk to the Duomo and everything around it including restaurants. The only thing missing was a bit more of a kitchen space would be perfect. The shower glass wall needs some sealer at the bottom. Our flight was late and they went above and beyond to get us in late. Super friendly staff. Extremely clean. Luggage storage was available to us for €5 each bag…super convenient. We highly recommend and definitely stay again!!

Partner

10/10

Exceptional

08 May 2024

OCTMARC

Everything was perfect.

8/10

Excellent

29 Apr 2024

Nitin

A good place to stay!

Leisure Family

8/10

Excellent

16 Apr 2024

Travis

This was our first visit to Florence. Property is in a very convenient location, walkable to most destinations within Florence. Room was comfortable although you do not have room controls for heat or air so luckily weather was very tolerable during our visit. They do not do room service unless you request it but did leave plenty of clean towels and toilet paper out. Be prepared for stairs and with large luggage it is a workout. Overall our stay was very good!

Leisure Family

6/10

Pleasant

31 Dec 2023

yessy

The property is an old building, which is better taken care of would be a beautiful building. Located in a very central part of town , walkable to anything you may need such as market, bakeries, restaurants and shops.the bedding looked dirty and old and no elevator. Other than that, what you’re paying for is the location.

Leisure

8/10

Excellent

02 Sep 2023

AJ

A nice stop at Florence between Venice and Rome

Very friendly staff and easy check in. The unit was spacious, clean, and looked the same as that they advertised. If I could comment on one thing I would suggest to add a ventilation fan to the washroom on the unit.

Friends_and_family Family

10/10

Exceptional

10 Jul 2023

Eva

Loved the room and the area.

Leisure Family

10/10

Exceptional

24 Apr 2023

Doug

Really cool apartment in the heart of Florence.

Partner

8/10

Excellent

18 Apr 2023

Monica

Great location

Leisure Friends

10/10

Exceptional

06 Oct 2022

Peter

We completely enjoyed our stay at Residenza d'Epoca Borgo Albizi. It is not your typical hotel. There is no daily housekeeping, and no staff is on hand beyond the afternoon office hours. But, the location is fabulous, central to everything. Although we were not out at the late hours of the night, it was safe and secure, a little like having a flat in town. I would stay here again in a heartbeat.

Leisure Family

2/10

Poor

26 Sep 2022

Verified traveler

AVOID THIS PLACE!!!

Hotel is only open 4 hours a day and the entrance door is LOCKED, had to wait until someone left the building to check-in since they don’t answer the intercom either. Don’t come before 2pm because they aren’t there; definitely not after 6pm because you won’t have a place to sleep for the night.

Staff was RUDE and LAZY. Rolling their eyes when you ask where your room is. No elevator. Room was dirty, bed was squeaky, AND THE WALLS WERE THIN. (ex: could hear the neighbors phone vibrate notifications… imagine what else.)

Honestly, a hostel would be a better option than this hostile dreaded place. I’ve slept better on a bus. Creepy, bad vibes, haunted. Note on door said BEWARE. Scared me, prayed for my safety. Looks nothing like the photos posted online. Front desk bragged about being booked so:
*** DON’T MAKE THIS MISTAKE. ***

Refused to let all this ruin Florence (which was incredible!) Very disappointing to experience a miserable place that shouldn’t be working in hospitality.

Self

10/10

Exceptional

08 Jul 2022

Wanda Ivette

Muy céntrico para visitar el centro histórico. Todas las recomendaciones de comida, fueron excelente. Llegamos tarde e hicieron el arreglo para recibirnos. Nos facilitaron la llamada del taxi. Muy recomendable.

Leisure Family

10/10

Exceptional

07 Apr 2022

Lisa

I would absolutely stay here again. Our room was beautiful, well maintained, very clean and quiet. The beds were comfortable to sleep in. Staff was very helpful, professional and extremely nice.

Leisure Family

6/10

Pleasant

11 Oct 2019

Verified traveler

Extremely rude staff, cold room, no hot weather after 10 am, stains on the furniture...

Leisure Family_with_children

8/10

Excellent

21 Aug 2019

Sahar

In the heart of the city , in a lively area. Walking distance from many attractions . Checking in and out was easy .

Leisure Family

8/10

Excellent

21 Aug 2019

Sahar

The location is very close to the Vatican , walking through lovely little streets

Leisure Family

8/10

Excellent

12 Aug 2019

Verified traveler

This was a modernised part of a very old and lovely building in a fantastic central location. The room had excellent air-conditioning which, for me, was essential, a very comfortable bed, and a fridge. That's all I really need in the summer! No real downsides, but Reception and check-in is only available 10-7, which meant I had to pay extra to arrive late, and there's no breakfast facility. Great breakfast to be had across the street, however!

Leisure Friends

6/10

Pleasant

07 Jul 2019

Verified traveler

My reviews are almost always positive with any Expedia travel bookings but this hotel is the exception as it was definitely not worth the price we paid. There are no bathroom amenities and no service. We were out all day on a trip outside of Florence ‪until 9:30pm‬. The office closes ‪at 7:00pm‬. The room requires 4 keys for various gates and locks and it is completely dark walking up the stairs to the gates before we get to the room. We were told we would get new towels if we put on floor but when we arrived back into our room we had no service and no clean towels for showers. There is mold in the shower and the walls are dirty. The air doesn’t work well and we are in an unusual heat wave. Again, I usually write good reviews and absolutely love booking through Expedia with the exceptional service and great prices on travel. This was not one of those.

Leisure Family

8/10

Excellent

05 Jul 2019

Nataliya

Location is excellent!!! Walkable distance to famous places. Very good AC. Very kind, friendly and English speaking receptionist!!!

Leisure Family

10/10

Exceptional

22 May 2019

Verified traveler

FIRENZIE!

My wife & I will definitely return. Thank You for being great hosts. The staff was warm & welcoming.

Family

10/10

Exceptional

08 May 2019

Verified traveler

Clean, friendly staff and good location, very spacious for a hotel room in Italy. The only thing I didn't love was the three separate keys that were necessary to access room.

Leisure Family

8/10

Excellent

09 Apr 2019

Verified traveler

The communication was not great, resulting in an awkward car parking situation

Leisure Friends

10/10

Exceptional

23 Mar 2019

Verified traveler

The property was very clean and comfortable with some wonderfully unique touches. It was also perfectly located in the historical city of Florence with a lovely cafe right outside the building.

Leisure Family

4/10

Poor

17 Nov 2018

Lesley

Central location is only positive. Room is grubby, bathroom feels dirty and had a drains odour, shower head clogged up as is the shower tray sheets didn't get changed, no table or chairs, smelled musty and mosquitoes in November. The worst thing though is the noise. Room above played loud music every evening and although we complained, it didn't stop. workmen start work very early too. Reasonable price but photos on websites misleading to say the least. Would not recommend

10/10

Exceptional

05 Nov 2018

Krista

Great stay!

Great place to stay! Clean and great location, within walking distance to thr Uffizi, Il Duomo and Gallerie accademia

Family

10/10

Exceptional

16 Oct 2018

Tim

They did an amazing job of providing modern rooms while maintaining the beauty of the 600 yr old building. Location is walkable to sights and train station, lots of restaurants close by. Great value.

8/10

Excellent

03 Jul 2018

Rosaura

Love the space and area, everything was clean Barry large room

Family

10/10

Exceptional

02 Jul 2018

Gina

GREAT HOTEL!

Great hotel - centrally located - friendly staff - helped us with directions and check in was fast and easy

8/10

Excellent

11 Jun 2018

Ramesh

Great location and a clean room. No real service and the shower needs replacement. Was dripping all over.

Family

6/10

Pleasant

09 Jun 2018

Verified traveler

close to everything,but is not my favorite.

10/10

Exceptional

02 Mar 2018

Victor

Best hotel in the middle of Firenze.

What is there not to love about it? 20 min walk to train station, 5 to 10 min. walk to all the important things to do and see in Firenze. Shopping and restaurants also at a walking distance. The hotel is quite and you get a great rest all the amenities or perfect and just the feeling of the room gives you a good vibe. I will definitely be going back and without a doubt recommend it to any friend or family members.

Family

10/10

Exceptional

24 Oct 2017

Verified traveler

Great! Lots of character.

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Jhnnnn
Nnnnn
Mmmmmmkkk

8/10

Excellent

23 Oct 2017

Verified traveler

Gorgeous old building very close to the centre

The hotel is very interesting. High ceilings and thick walls from another era. Thick locks and metal grates on doors leading to the rooms. It felt like an old castle. The rooms were airy and we had 3 windows looking out onto a courtyard below. Staff at the entrance were helpful but cool. Breakfast was not offered but there are lots of cafes right outside the hotel.

10/10

Exceptional

11 Oct 2017

Anthony

Experience Florence!

Great location. Walking distance from most attractions. Clean and comfortable. No elevator. The city is crowded but that is part of the charm.

Family

4/10

Poor

13 Sep 2017

Verified traveler

Just okay hotel, no lift

We had traveled lot of places in Italy and last was Florence and this one has no lift. Its an old building and those stairs are like huge. No way we could drag our bags up!! Thankfully the staff were helpful and we kept bags in their storage.
I wouldn't recommend anyone who travels with big bags or need assistance

6/10

Pleasant

03 Sep 2017

Melissa

Nice hotel, but disappointing.

Nice hotel. We were disappointed with the capability of the air conditioning. It was not cool enough for the heat and we had a very uncomfortable night sleep with our children. There was only one role of toilet paper in the bathroom and 1/4 bottle of soap in the shower. The bathroom had a musty unpleasant smell. Some soap at the basin would be more convenient rather than going into the shower to get hand soap.

The most disappointing thing was that the next morning we paid for our mini bar items in cash. Then when we got back home to Australia we found that our credit card had been charged for the same items, and we were also charged an extra fee by our bank. I did not call to rectify this problem as I do not want to waste further money on an international phone call. This is very poor business to be charged twice.

Overall the hotel looks as nice as the photos.

10/10

Exceptional

25 Aug 2017

Verified traveler

Can't think of 1 bad thing about this wonderful place. Beautiful rooms in an amazing location. Attentive staff made excellent recommendations for all of Florence.

8/10

Excellent

30 Jul 2017

Verified traveler

Comfortable hotel and good location to attractions. Staff were very friendly and helpful.

8/10

Excellent

09 Jul 2017

Francesco

Firenze

Well situated, quiet spot and great team. If you looking for room service this is not for you but if you like privacy and relax in the center of Florence this is the spot

8/10

Excellent

05 Jul 2017

Verified traveler

Good location, close to all tourist attractions

The hotel had a great location, right in the heart of Florence. The accommodation was a little smaller than expected from the pictures and more basic but perfectly adequate for our one night stay. Would recommend for anyone looking to explore Florence easily and quickly.

8/10

Excellent

04 Jul 2017

any

good location

air con was the only let down really, seemed to blow only cool air like a fan rather than actual cold air you would expect from an air conditioning unit - which also happened to be very noisy when on (full power) to get any effect from it - thankfully the room on the first floor was pretty cool anyways despite 30degree weather at times.

room was awesome, very modern and nice bathroom. excellent location.

booked the (mandatory) dromo dome walk online n had to print 8 tickets (dont know why so many), reception were happy to print them and were very kind!

if I were to visit florence again I would happily stay here again

Partner

10/10

Exceptional

21 Jun 2017

Emily

Pleasant Stay

Our stay was pleasant from start to finish. The staff were friendly, allowed us an early check in and then stored our luggage on the day of checkout. The room was clean, with airconditionig and comfortable beds. The hotel is in an excellent location to explore Florence. We would highly recommend for other travelers.

Family

2/10

Poor

14 Jun 2017

Carolyn

Terrible! No communication

We arrived at 9PM and could not check in. Called the property and no answer. Had to find another property late at night. Tried numerous times to call Hotel with no response. Charged my credit card.

Family

8/10

Excellent

05 Jun 2017

CCNYCNC

Lovely Boutique Property In Venice

Rolling your luggage along the cobbled street, you wonder where the heck you're going when you stop at a formidable entry (lunchtime, holiday and evening: locked). Behind the door is a courtyard, within which is housed a small office. Wonderful Alba escorts us to our room, a few flights up an old stone staircase (no elevator) and into a communal lounge. With all the comforts of home (working aircon, WiFi and cable TV), the only thing we lack is more shelf space and a few hooks. For now, it's okay for we are right in the heart of Florence, steps away from everything, in a restored villa with charm. Bliss.
The decor is creative modern; the bathroom is spacious and lovely (more hooks/shelving, please). The beds are a little soft, but comfy and we're in an old villa, in Florence. Wheeee!