Name: Plaza Lucchesi
Address: Lungarno Della Zecca Vecchia, 38, Firenze, 50122, IT

10/10

Exceptional

30 Jul 2026

alison

Roof top Pool first thing in the morning

10/10

Exceptional

29 Jul 2026

Kent

Excellent staff and incredible view. Large bed, large bedroom. All very clean.

10/10

Exceptional

24 Jul 2026

Matthew

Beautiful historic hotel with attentive staff!

8/10

Excellent

21 Jul 2026

Cassandra

Loved the rooms but the rooftop was so crowded and quite hot. Also, you cannot swim after 6 pm. It is officially a restaurant/bar then that you HAVE TO book in advance for. It would have been nice to just sit up top and enjoy a sunset but you cannot unless you have booked up there. Lots of rules. And, sometimes it can booked out.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Kelly

The staff is very friendly and accommodating. Rooms were clean and made staff was very good. Rooftop area was beautiful. Having children my only wish is that the pool would be open past 6 PM. A little bit of a walk to most of Florence‘s great shopping. All in all great fine and great value for the money.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Stephen

Lovely room and the kids loved the mezzanine.
Stunning views of the cathedral
Shower pressure was weak
Soap bars not useful

Family_with_children

10/10

Exceptional

15 Jul 2026

fernanda

I had a wonderful stay at this hotel. Everything was exceptionally clean, and the entire staff was warm, friendly, and always willing to help. The housekeeping team deserves special recognition for doing an outstanding job—they kept the room spotless every day and made our stay even more comfortable. The location was perfect, with easy access to everything we wanted to see and do. Overall, it was a great experience, and I would absolutely stay here again. Highly recommended!

Family

8/10

Excellent

10 Jul 2026

Marc

Rooftop pool (and the associated view) are absolutely incredible. The hotel itself is a little dated in decor / fixtures but clean and well-staffed (the staff switched the placement of the turndown service when they noticed I slept on the other side of the bed. The single room was a little tight, but it was everything I needed as a home base for a few days of solo travel in Florence. Location is just a little bit outside the heart of downtown by foot (in a good way), so expect to add on some extra steps going back and forth.

Self

10/10

Exceptional

08 Jul 2026

Brittany

I loved The hospitality at this hotel. Everyone was so accommodating and they did a turn down service which I personally have never experienced before this trip, so that was special. It is located in an area not far from most of the sights we were interested in so that made getting around easier and cheaper. Loved the view of the Duomo from the rooftop pool and also how we had a beautiful view of the Arno River from our room. The room was kept nice and cool which was immediately noticeable on entry to the room each time. We did not use the bar on site but it looked beautiful. The concierge was most friendly and helped us multiple times to get a taxi within a few minutes. Overall we enjoyed our stay here and would return if ever in Florence again!

Family

10/10

Exceptional

03 Jul 2026

wesley

Close to everything, on the River, nice place

Partner

8/10

Excellent

02 Jul 2026

Dannell

Our room was a great size (we had a two story suite) and the view of the Arno

4/10

Poor

02 Jul 2026

Tim

The hotel pictures are taken in the perfect angles to conceal the real truth about this hotel.

We paid just about 900 per night for a way below average hotel. Very out dated, shower is very old and not convenient. Room was extremely tight and small for the amount you pay. I had to request a fan because the ac was not working properly.

The pool was not as elegant as the photos portray and the bar I don’t think was open at all. Every time I went to the bar it was closed.

The property was very clean and the staff were so nice and accommodating. They did the best they could with what they were given.

If this was priced correctly, maybe around 500 per night my review would be different but at this price point you expect a certain level that was not even close to be met.

Given the choice I would not stay here again or recommend to anyone unless they made some much needed improvements.

Family_with_children

10/10

Exceptional

01 Jul 2026

Melaine

We had a wonderful stay! The hotel’s central location made it easy to walk to all the major attractions, restaurants, and shops.

A special thank you to Walter, the concierge, who was fantastic. He was able to secure reservations at several popular restaurants and made our trip so much easier. His service was exceptional. We would definitely stay here again!

Family_with_children

6/10

Pleasant

29 Jun 2026

Yuridia

Very pricey for such a small room. Not worth it. Location was ok. We had a nice view of Michaelangelo Square and of the river.

Partner

10/10

Exceptional

26 Jun 2026

nazia

great location. great staff.

Friends

10/10

Exceptional

23 Jun 2026

Melissa

Great location over looking the Arno river
So easy to walk to all attractions
Hotel staff was great & helpful with proper attentiveness &
The pool was a huge bonus with hot summer heat!

Family

10/10

Exceptional

06 Jun 2026

Ariane

Beautiful property, nice rooftop

Partner

10/10

Exceptional

01 Jun 2026

Mamta

Clean
Upscale

10/10

Exceptional

01 Jun 2026

Eleanor

Great location!

Friends

10/10

Exceptional

29 May 2026

Victoria

This is a lovely hotel, great quality hotel well situated with around 10 mins walk to the main hub of activity. So, so good to have the option of the roof top area to relax at, with a cool pool after a day of walking and sight seeing in the heat, not to be underestimated.

The room was spacious, air con great as was the shower.

Nice view of the river and close to the steps across by bridge for lovely views on high of the City.

Staff attentive, professional and efficient and with a friendly welcome. Concierge was helpful and likeable. We loved the extras, bar drinks came with snacks and coffee came with a quaint glass pot of scrummy biscuits. Cocktails from the inside bar were delectable, with the bar staff taking real pride in their work. Breakfast was very good, sausages and bacon were great, plenty of other options as well, endless cappuccino etc to order.

The only negative point, though not major, is that the roof top lounger area was privately booked for non hotel residents from 7pm every night, so we had to move to the restaurant tables or bar stools, which were not as comfortable. However, the views from the roof across the City are magic, no matter where you sat..so a minor grip only.

Book, its lovely

Partner

10/10

Exceptional

28 May 2026

Ariana

An above-and-beyond experience. Our room was stunning, with a view of the city (including il Duomo). The staff was incredibly responsive, helpful, and kind. The rooftop was beautiful. We only wish we could've stayed longer! It was a perfect stop on our honeymoon. :)

Partner

10/10

Exceptional

20 May 2026

Matthew

Staff were incredible, the rooftop bar is amazing for sunsets!

Family_with_children

10/10

Exceptional

15 May 2026

JENNIFER

Location is good and staff are very helpful.

Family

8/10

Excellent

14 May 2026

Paul B

Breakfast was average and usually cold including the coffee. Food never varied. Watery scrambled eggs

Partner

8/10

Excellent

12 May 2026

Byron

Great location, super nice and friendly staff, beautiful hotel. Only complaint is that wheelchair access is a bit tricky. Stairs on the front and had the lift broken down during my entire stay. So had to use the maintenance entrance. Also in the bathroom even though was big the shower has no safety handles and with small removable chair to sit i always felt like I was going to end up with on the floor. But besides that great hotel

Friends

10/10

Exceptional

25 Apr 2026

Daniel

Internet struggles when in the rooms, but the rooftop bar/pool area has strong wifi and it's a much better place to setup if you have to do some light work. The views are stunning from the rooftop, you can watch the sun set and skip the tourist trap spots for that. The staff is incredibly kind and helpful. The bar staff makes the absolute best Aperol Spritz we found in the city as well as a Hugo Spritz (our new favorite). Breakfast is delicious and covers both local and international options. We highly recommend staying here as it's perfectly located in the city for all the major sightseeing options. Will definitely be back.

Partner

10/10

Exceptional

20 Apr 2026

John

The staff was fantastic and very inviting. The roof top bar was lovely with amazing views of the city. All in all, this is a wonderful hotel to ensure your stay in Florence is comfortable.

Partner

10/10

Exceptional

19 Apr 2026

Gail

Very beautiful historic hotel, nice staff, wonderful restaurant and bar. Highly recommend.

Partner

4/10

Poor

14 Apr 2026

teresa

Room did not match the description or photos online.

10/10

Exceptional

13 Apr 2026

Marlee

The staff made this stay exceptional. Everyone was friendly, helpful and kind. The hotel is perfectly located- we walked everywhere. And the room with the balcony had a view that was outstanding

Partner

10/10

Exceptional

10 Apr 2026

Tracy

I have stayed here every year for the past 12 years. Consistently wonderful. Excellent location and the staff is impeccable and friendly. I highly recommend

Friends

10/10

Exceptional

10 Apr 2026

Eva

I recently stayed at this hotel and had a fantastic experience. The rooms were spotless, featuring high ceilings and a lovely city view that surpassed my expectations. Initially, I was concerned about not having a water view, but the cityscape was simply beautiful. The staff provided exceptional service, and I particularly enjoyed the cocktails from the hotel bar. This hotel is truly a gem in a prime location, and I can't wait to return!

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Andre

Prime location. Lots to visit nearby. Excellent staff except for the bald guy in the restaurant.

Partner

10/10

Exceptional

08 Apr 2026

Lukas

Great stay, great location, beautiful balcony view of the river and a top restaurant with great staff!

Partner

6/10

Pleasant

31 Mar 2026

Kathy

Yes, the breakfast bar was very good.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

SUNG HOON

Clean room with plenty if amenties. Satffs are all kind and helpful.

10/10

Exceptional

13 Mar 2026

Ian

The rooms are amazing and the breakfast is incredible

10/10

Exceptional

11 Mar 2026

Hugo

Very warmy staff, unbeatable views, excellent

Family_with_children

10/10

Exceptional

20 Feb 2026

Jeroen

staff was very nice

10/10

Exceptional

16 Feb 2026

Susan

Excellent experience and excellent location!

Leisure Family

8/10

Excellent

11 Feb 2026

Robert

This was an extremely nice location with an excellent balcony view of the city.

Leisure Self

8/10

Excellent

30 Dec 2025

Bharat

Excellent location. Staff was accommodative of our needs.

Leisure Family

10/10

Exceptional

18 Nov 2025

Naomi

Clean, comfortable room/beds. Great location. Staff was very, very attentive. Very good breakfast.
A special shout out to Concierge Extraordinaire Walter, who helped us out way beyond what I expected! I

10/10

Exceptional

09 Nov 2025

Shannon

Wonderful and clean room. Staff were friendly and helpful. 25 minute or less walk to major sites. Was nice to feel at the edge of the city for less noise and view of the river but still walkable to everything.

Leisure Partner

10/10

Exceptional

06 Nov 2025

James

Nice view of Duomo

10/10

Exceptional

06 Nov 2025

Scott

A lovely room, worth a great view, and very friendly, helpful staff.

Leisure Family

10/10

Exceptional

05 Nov 2025

Marcos

Clean and amazing staff.

Leisure Self

10/10

Exceptional

17 Oct 2025

Kelly

Wonderful hotel. Incredible views from the huge rooftop bar/pool deck. Wonderful breakfast buffet with many hot and cold options. Main level bar is beautiful and the seating areas are both well-appointed and comfortable. Both bars offer gratis snacks. View of the river Arno, Piazza el Michelangelo and more from our room window were stunning. You can literally walk almost anywhere in the city from this location.

Leisure Friends

8/10

Excellent

16 Oct 2025

Ezra

10/10 … besides the bed and pillows (2/10)

I’m from the USA - the hotel was amazing! Staff and cleanliness were top notch. The rooftop! Location! All great.

But the bed and pillows ( as most are in Europe - at least in my experience ) were not comfortable at all. I would give them a 2/10.

10/10

Exceptional

03 Oct 2025

Paul

After 1 night we were given the actual room we had booked and it was great

Leisure Family

10/10

Exceptional

30 Sep 2025

Joel S.

The staff was amazing!! Very clean and convenient

4/10

Poor

29 Sep 2025

Heike

The location and view was a 10! Never could get internet/wifi. When we would tell the front desk, they claimed they never heard that complaint before.
Couple of spiders in the room. No big deal but when they would clean, they left trash on the floor, did not replenish coffee/ cream. For the price I wish we had WiFi at least! The view made up for the bad though.

Leisure Partner

10/10

Exceptional

22 Sep 2025

bert

Beautiful hotel and location in Florence…rooms and staff were fantastic

Business_and_leisure

10/10

Exceptional

18 Sep 2025

Maureen

I liked everything about it

Leisure Self

8/10

Excellent

10 Sep 2025

Rachel

Great concierge and welcoming staff. Fantastic location being walking distance to all sightsand great views. Very helpful and friendly and good food but couldn’t eat in main restaurant as closed Sunday and Monday but rooftop terrace nice for good food but slow service. Also, pool is just a box and more of a cooling down pit, you can’t swim in it! Nice bar area too and lots of places to sit.

Friends_and_family Family

6/10

Pleasant

09 Sep 2025

Domenico

Too expensive for what it was
Also promotes rooftop… it is really nice BUT if your looking for the pool… its just bigger than a hot tub

Leisure Friends

6/10

Pleasant

09 Sep 2025

Antonio

the aesthetic’s of the hotel were average and they tried giving me and my friend inferi eur rooms than what we had payed for

Leisure Friends

10/10

Exceptional

03 Sep 2025

daniel

Nice rooms, high ceiling, good character.

Leisure Partner

10/10

Exceptional

03 Sep 2025

GUY

Terrific hotel all round. Brilliant staff, great room and perfect location

Leisure Partner

10/10

Exceptional

30 Aug 2025

aparna

Wow! The location, the building, the light fixtures, the moldings, the staff, and that warm, unhurried Italian vibe (sprezzaturra) made this hotel a lovely experience for our family. We had rooms with views of the river, and the hills beyond, quiet and super clean, and used the pool daily. I cannot recommend, and thank the people who work there enough- Tomas, Luka, and our lovely housekeeping staff, everyone just made the stay feel comfortable, and the hotel feel like a sanctuary after days spent climbing bell towers, and visiting Cyprus lined hills. Grazie Mille from the bottom of my heart, and see you soon!

Family

10/10

Exceptional

28 Aug 2025

Ryan

Rooftop Views To Die For!

Room a little small, but can’t fault the hotel other than that. Very clean and tidy, hotel staff friendly and helpful, excellent location and the best rooftop views in Florence!

Partner

10/10

Exceptional

25 Aug 2025

Jonathan

Great experience

Leisure Family

10/10

Exceptional

25 Aug 2025

chavonne

Beautiful property; great location with amazing views. Walkable and very comfortable beds!

10/10

Exceptional

25 Aug 2025

youval

View

Beautiful 360 view terasse /m

Partner

10/10

Exceptional

23 Aug 2025

Katrina

Will Come Back

Wonderful hotel, perfect location for easy walking around in Florence. Great breakfast as well, staff were always friendly. Nice view of Arno River. The room I stayed in I was given a free book and lovely lotion (150mL which I used everyday during my stay). I would love to hear again next time I visit Florence!

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Alun

Great stay

Leisure Family

10/10

Exceptional

20 Aug 2025

Charlie

Incredible location, quality, staff and setting. Couldn't fault it. Views from rooftop pool were amazing.

10/10

Exceptional

18 Aug 2025

Menachem

The hotel was very nice and perfectly located

Leisure Family

10/10

Exceptional

15 Aug 2025

David

Great rooftop

Great family rooms; pool has amazing views and nice bar; staff friendly and easy check in and out

Friends_and_family Family

8/10

Excellent

14 Aug 2025

Bernadette

Hotel was

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Nerissa

Everyone was so sweet!!! This was the best stay ever. Everyone working at this hotel is absolutely amazing :)

Leisure Partner

10/10

Exceptional

30 Jul 2025

Jacqlin

We had a wonderful stay. Our room had a balcony with a gorgeous view overlooking Santa Croce and our bed was very comfortable.

Partner

2/10

Poor

25 Jul 2025

Emily

I got a terrible case of bedbugs here on my first night. Since the hotel was full (they said) I had to sleep in the same room the second night as well, so I then got bedbug bites on the other arm. I had no leverage as I had already paid for both of my stays at this hotel. As it was such as severe situation, it became infected and I had to see a doctor and pay for medication, none of which the hotel covered, as they denied that there was a problem, in spite of seeing my arm on that second morning and photos of the ensuing spread of infectious bites. Sad, because it is a beautiful hotel with a rooftop pool and bar. However, I cannot recommend it, particularly as they told me they had investigated and had found nothing. Sheer denial, basically as if I had lied about the whole thing.

10/10

Exceptional

25 Jul 2025

Diana

Beautiful property in a very good area. Staff were kind and eager to help make our stay wonderful. Especially Luca, upon greeting us on our arrival his smile and attitude made us feel so welcome. We had 2 rooms both lovely that had great air conditioning, super comfortable beds and pillows. The showers have good water pressure and nice toiletries.

The pool even though it’s is small really makes a difference and a nice break from the heat, plus the view from the roof top deck is amazing day and night. However the pool should stay open a little later…then it would be perfect. I would go back for sure. Just book it you won’t be sorry.

Leisure Family

10/10

Exceptional

22 Jul 2025

Laurence

The perfect Florence stay. Pricey but worth it.

Leisure Family

4/10

Poor

18 Jul 2025

Skylar

Hotel was super warm, our rooms were hot and the AC didn’t work. Nobody came to fix it, never offered for us to switch rooms and our bathroom door handle broke getting us stuck in the bathroom.

Leisure Partner

10/10

Exceptional

11 Jul 2025

Todd

Nice old building. Rooms clean. Amazing rooftop bar and pool is small but cool.
On the river it’s easy to find walking around. I would stay again or even visit the rooftop bar from another property!

Business_and_leisure Partner

10/10

Exceptional

10 Jul 2025

Hana

Lovely hotel. Rooftop pool has gorgeous views. Greatly enjoyed my stay.

Friends_and_family Friends

8/10

Excellent

09 Jul 2025

Brandon

Breathtaking rooftop view! Great location.

Rooms are very basic, but accommodating. Shower floods out onto floor noted by multiple hotel guest in multiple rooms. Great bar on lower level and the staff is helpful and friendly.

Business_and_leisure

10/10

Exceptional

08 Jul 2025

Angelica

Five star service Giorgio!!! Concierge was amazing and very helpful. Downstairs bartender was great. Hotel is a little far out from the center but totally walkable to almost anywhere. The hotel rooftop view was magical. They had a live band during sunset to make it an unforgettable evening. Our room was spacious. The bed could use some work very hard and not to comfortable. The aesthetics in the room were true luxurious. I loved it and will stay again this October.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Pantea

It was a very nice hotel, in a walking distance of everything.

Leisure Family_with_children

8/10

Excellent

25 Jun 2025

Kim

Enjoyed the stay

Leisure Family

10/10

Exceptional

21 Jun 2025

Sarah

Location was excellent, food was fabulous, and the staff were impeccable!

Business_and_leisure Partner

10/10

Exceptional

03 Jun 2025

Gemma

This hotel has a fantastic location. But what makes it stand out is the exceptional quality of the service- from every member of the team who were there. I haven’t encountered this level of professionalism in a very long time and it was wonderful.

Partner

10/10

Exceptional

26 May 2025

Marie

This hotel has so much to offer, great location, rooftop deck, rooms, service and most of all the
best staff!

Leisure Family

10/10

Exceptional

16 May 2025

Maria

Beautiful and excellent service!

10/10

Exceptional

01 May 2025

Shir

A lovely place to stay in Florence and I miss there already. I was celebrating my birthday and the hotel stuff was so kind. great location, amazing breakfast. the pool and bar at the roof was closed but maybe it’s temporary because of the weather. anyway it was open for taking pictures. the view is stunning.

Leisure Partner

10/10

Exceptional

13 Apr 2025

aleta

This property is simply gorgeous. The location across from The Arno in the front to the views of Santa Croce and The Duomo in the rear is magical.
The rooms are luxurious, the beds are comfortable, the service is top notch.
I would not hesitate another visit to this splendid property.

We did not eat on site, other than breakfast in bed one morning (which was lovely). So I cannot comment on the dining. The rooftop was undergoing renovations during our visit, it was not the least bit disruptive or unpleasant.

Leisure Family

10/10

Exceptional

05 Apr 2025

Janet

Excellent hotel and friendly staff. Concierge was very helpful! The only disappointment was that the roof top patio was closed for maintenance while we were there and that was one of the reasons we chose this hotel. There was no warning before we came that it would be closed. Otherwise our stay was a very pleasant one!

Leisure

10/10

Exceptional

24 Feb 2025

Daniel

Amazing!

10/10

Exceptional

24 Feb 2025

Brian

25th Anniversary in Florence

Exceeded expectations for a special stay for our 25th wedding anniversary. Beautiful hotel. Clean and well kept. Staff were very friendly, helpful, and available. Highly recommend.

Partner

10/10

Exceptional

18 Feb 2025

Jeffrey

Liked everything but the arrival parking to check in, only have 3 spots and not enough help to park cars to let more people check in, street is busy at night and frustrating because you can't park and you feel someone will hit your car because your doubled parked. Fix that and the place would be awesome!

Leisure

10/10

Exceptional

10 Feb 2025

Cody

We cannot speak highly enough of this hits, or express our gratitude. Unfortunately,we had an accident before arriving at the airport that required my wife to require a wheelchair for our entire stay. The hotel was amazingly accommodating, changed our room more than once to help, and provided assistance above and beyond. The staff were amazing an truly exceptional. My wife adds that the luxury amenities were perfect. We will definitely be returning in the future.

Leisure Family

8/10

Excellent

15 Dec 2024

Akiko

Very friendly staff. They serve a variety of breakfast options with free cappuccino service every morning.

Leisure Self

10/10

Exceptional

05 Dec 2024

Enza

Excellent hotel and service was exceptional!

Leisure Self

10/10

Exceptional

16 Nov 2024

Shawn

Staff went above and beyond. Nicest people in Florence.

Leisure Partner

10/10

Exceptional

21 Oct 2024

Talar

Perfectly located property right by the river. Every staff member was excellent and so helpful and kind. Property also has an amazing roof deck with incredible views of the city and river. Our room was great and also had a nice sized balcony with a great view of the city.

Leisure Family_with_children

10/10

Exceptional

18 Oct 2024

Alison

Lovely, clean and quiet room. I had paid for a single room but was pleasantly surprised to find I had been upgraded to a spacious double room on arrival. (216). The bathroom was very clean, although the hairdryer didn’t work. I had a quiet, relaxing stay and would return again. Bar prices were very expensive, so I did not drink within the hotel. Rooftop terrace offered amazing views across Florence.

Leisure Self

10/10

Exceptional

03 Oct 2024

tracy

I have stayed here at least 10 times in the past recent years and always had an excellent stay. The staff is top notch, professional and friendly. I highly recommend this fabulous hotel.

Leisure Friends

10/10

Exceptional

03 Oct 2024

Tiwalola

I stayed in the single room and it was perfect for one. The pillow could be better and the AC wasn’t as cold in the night. But the room was nice and comfortable.

Leisure Self