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M20 Boutique Hotel

Milan · Italy

20 Via Giuseppe MazziniView location

8.6/10Excellent147 Reviews
Cleanliness9.2/109.2
Service8.4/108.4
Comfort9.2/109.2
Condition8.6/108.6
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About M20 Boutique Hotel

Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with down comforters and Frette Italian sheets. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with showers feature rainfall showerheads and designer toiletries. Distances are displayed to the nearest 0. 1 mile and kilometer. Piazza del Duomo - 0. 2 km / 0. 1 mi- Via Torino - 0. 2 km / 0. 1 mi- Cathedral of Milan - 0.

4 km / 0. 2 mi- Duomo di Milano - 0. 5 km / 0. 3 mi- Galleria Vittorio Emanuele II - 0. 5 km / 0. 3 mi- Piazza Cordusio - 0. 5 km / 0. 3 mi- Museo del Duomo - 0. 5 km / 0.

Read more about this hotelShow less

3 mi- La Rinascente - 0. 6 km / 0. 4 mi- Piazza della Scala - 0. 7 km / 0. 4 mi- Teatro alla Scala - 0. 7 km / 0. 4 mi- Milan City Hall - 0. 7 km / 0. 4 mi- Milano Policlinico Hospital - 0.

8 km / 0. 5 mi- University of Milan - 0. 8 km / 0. 5 mi- Teatro Dal Verme - 1 km / 0. 6 mi- Armani Megastore - 1. 1 km / 0. 7 mi. The nearest airports are: Linate Airport (LIN) - 7. 3 km / 4.

5 mi Milan Malpensa Airport (MXP) - 64. 9 km / 40. 3 mi Bergamo Orio al Serio Airport (BGY) - 60. 3 km / 37.

4 mi With a stay at M20 Boutique Hotel, you'll be centrally located in Milan, within a 5-minute walk of Piazza del Duomo and Cathedral of Milan. This hotel is 0. 3 mi (0. 5 km) from Galleria Vittorio Emanuele II and 0. 4 mi (0.

7 km) from Teatro alla Scala.

With a stay at M20 Boutique Hotel, you'll be centrally located in Milan, within a 5-minute walk of Piazza del Duomo and Cathedral of Milan. This hotel is 0.3 mi (0.5 km) from Galleria Vittorio Emanuele II and 0.4 mi (0.7 km) from Teatro alla Scala.

Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with down comforters and Frette Italian sheets. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 9.50 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    15
  • Optional fees
    • Airport shuttle fee: EUR 110 per room (one-way)
    • Nearby parking fee: EUR 25 per day (656 ft away)
    • Crib (infant bed) fee: EUR 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Piazza Missori 0.1 km / 0.1 mi
Piazza del Duomo 0.2 km / 0.1 mi
Via Torino 0.2 km / 0.1 mi
Cathedral of Milan 0.4 km / 0.2 mi
Milan Baptistery 0.4 km / 0.2 mi
Galleria Vittorio Emanuele II 0.5 km / 0.3 mi
Museo del Duomo 0.5 km / 0.3 mi
La Rinascente 0.6 km / 0.4 mi
Piazza della Scala 0.7 km / 0.4 mi
Teatro alla Scala 0.7 km / 0.4 mi
Milan City Hall 0.7 km / 0.4 mi
Milano Policlinico Hospital 0.8 km / 0.5 mi
University of Milan 0.8 km / 0.5 mi
Teatro Dal Verme 1 km / 0.6 mi
Teatro alla Scala Museum 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    M20 Boutique Hotel

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    M20 Boutique Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    M20 Boutique Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about M20 Boutique Hotel

8.6
Excellent
147 Reviews
Cleanliness
9.2 /10
Service
8.4 /10
Comfort
9.2 /10
Condition
8.6 /10
Amenities
7.8 /10
50 reviews shown
4/10
Poor
22 Jul 2026
Miriam
We were told that check in was after 2:00pm and before 10:00pm. No problem as our flight was delayed. We arrived after 7:00pm and did not get assistance until after 9:00pm. Finally someone let us in after calling and ringing the bell several minutes. The keys were wrong and very little assistance from the reception staff. No one is available as told until 10:00pn. Beware if you rent this place!
Friends
10/10
Exceptional
18 Jul 2026
Elena
Very nice service, everything was clean , the location the greatest of all.
Business
10/10
Exceptional
02 Jul 2026
MAYKEL
The location is unbeatable and the room was clean, well organized and equipped with everything needed for a comfortable stay.
A big plus for the self checkin…
Thank you
Family_with_children
10/10
Exceptional
11 May 2026
Jennifer
Great location, simple and clean and very convenient
2/10
Poor
07 May 2026
Fiona
Good location but how it can be described as a hotel is beyond me. It’s difficult to find, no signage outside and located within a shopping area. Basically one long corridor with rooms off it each side. No other facilities. Small reception desk, empty most of the time. One of the most bizarre places I have ever stayed. More like a hostel changed to individual rooms, but zero communal spaces and zero facilities. So strange
Business
8/10
Excellent
07 Apr 2026
Adriana
Property is an average, nothing extraordinary, shower was not working properly, they came an fixed but it should it be done before we arrive.
We should expect to have a room ready in every way before we arrived, I don't see any discounts from any hotel when thinks don't work, it only take a moment to check the room to make sure everything is working.
Partner
10/10
Exceptional
29 Mar 2026
michelle
Great location.. friendly staff. The room was clean and comfortable with great amenities.. walkable to many restaurants, shopping, cafe and tourist attractions..easy location to get to the airport…I felt safe and comfortable as a solo female traveler. I would definitely recommend this hotel when visiting Milan 💯
Self
10/10
Exceptional
23 Mar 2026
jane
Super little find , tucked away in a little arcade . Only 5 minute walk from the doumo . Super clean , modern room and lovely modern bathroom Perfect for a few days stay . Will defiantly recommend it and will use again when back in Milano
10/10
Exceptional
22 Mar 2026
Jan
We had trouble finding the hotel and had to call for more details on how to get inside the building to the 2nd floor. Once there we were able to check in early which was great. The staff was very helpful and called taxi’s for us on two occasions. The room was nice, clean and located a short walk from the Duomo.
Partner
10/10
Exceptional
14 Mar 2026
guillermo
Nice room
Partner
8/10
Excellent
17 Jan 2026
Nour
Lovely boutique hotel. Clean room. Just right . Very near to duomo and other attractions
I prefer a hotel with reception lobby area but this boutique hotel is great value for money
Business Partner
10/10
Exceptional
11 Dec 2025
Ma Lourdes
the hotel is really awesome! and within close proximity to. various tourist attractions! and it’s a newly opened hotel, so everything smells new! it’s like i scored a jackpot!
Leisure Partner
6/10
Pleasant
05 Dec 2025
Michelle
There was no signage externally so I walked around for 10 minutes looking for the place and eventually had to ring the hotel to find out where it was.
Partner
10/10
Exceptional
27 Nov 2025
Donny
Clean, modern and enough room for two. Very clean!
Quiet and comfortable. Only issue I had was everything was low to the floor. Otherwise, it was perfect!
Leisure Family
10/10
Exceptional
11 Oct 2025
Berat
Excellent location
Leisure Partner
4/10
Poor
25 Jul 2025
Rasoul
😡
6/10
Pleasant
28 May 2025
Verified traveler

Conveniently Located Hotel with Limited Comforts

The hotel is centrally located and within easy walking distance of Piazza del Duomo, which is a major plus. While there’s no on-site parking, there is a convenient underground parking garage just in front of the Duomo, only a short walk away.

The hotel does not offer breakfast, so you'll need to visit a nearby street café. There was coffee and tea available in the room, but it would have been nice to have some milk or creamer provided as well.

Finding the hotel can be a bit challenging, as signage is very limited. It's situated within a residential building where locals live, and the hotel occupies just one floor. This setup may not be immediately obvious to new guests.

The one staff member we interacted with was friendly and welcoming. However, given the limited amenities and lack of services, the overall experience felt quite expensive for what was offered.
Business Partner
10/10
Exceptional
25 Apr 2025
Katty
Excellent staff, location & service. Would def recommend
Partner
10/10
Exceptional
24 Apr 2025
Diana
Easy to walk to main city areas from this hotel
10/10
Exceptional
21 Apr 2025
Moez
nice hotel , nice staff
Business Self
6/10
Pleasant
14 Apr 2025
Patricia
Front desk was amazing , the room looked clean however the pillows were smelly and was unable to be comfortable
Self
8/10
Excellent
12 Apr 2025
JOHN
The overall space is really small. We were expecting bigger space for the price. Location is very central and walkable to a lot of restaurants, the Duomo and shops.
Leisure Partner
10/10
Exceptional
04 Mar 2025
Melanie Polanco
Loved the location of this property, it is right in the heart of Milano. Very walkable, very safe, very friendly and accommodating staff. 10/10.
Leisure Self
10/10
Exceptional
13 Jan 2025
Moez
Quite and near everything
2/10
Poor
07 Jan 2025
MINA
This is not a hotel, nice people may work there but you cannot find anyone at the reception when you need them! No phones in the room! There is a phone number provided at reception desk and you have to pay international fees to call and you may not get any appropriate response. Disappointing communication system and service. They told me they have shuttle service snd they denied it when I asked for it. You will be on your own if any problem occurs. You get even locked in bc this place is located on 2nd floor in a plaza with iron gates which get locked at night and no-one answers the doorbell assigned to this hotel! Even communication with them through expedia takes time! Seems the staff have no idea about the condition of taxi and uber transportation in this city, they provided me wrong info. So disappointed. I hope it get removed from Expedia hotel list
Leisure Family
10/10
Exceptional
05 Jan 2025
Magin

Family Trip to Milan

Very good
Friends_and_family Family
6/10
Pleasant
06 Dec 2024
Sattam
The hotel is in a great location, but access to it is not very convenient. Additionally, the elevator is quite small
Leisure Partner
2/10
Poor
24 Oct 2024
Neil
Really bad…. Really, really bad.

8/10
Excellent
17 Aug 2024
Anne
We appreciated our stay here. Be aware that the entry to the hotel is inside a gallery. Parking is also blocks away. Staff was great!
Leisure Partner
8/10
Excellent
15 Aug 2024
Alfonso
A bit hard to find the entrance because the signage on the outside of the building is not adequate. Location is wonderful though. Close to Duomo, shopping, transportation and restaurants. The room was fine, no frills, and the a/c worked great.
Leisure
4/10
Poor
27 Jul 2024
Muffie
Stay was okay. The cleanliness of the room was in question. Room was behind the reception and I could hear what was said. However, great location
Leisure Partner
10/10
Exceptional
14 Jul 2024
john
Quaint boutique hotel in the heart of all the fun. Walkable to all the local hotspots. Very nicely operated by the staff.
Leisure
6/10
Pleasant
12 Jul 2024
Natalia
Overall I really liked the location of the hotel , good air conditioning in the hotel but it is a little bit hard to find , as it’s on the second floor , be aware that the deposit doesn’t come out straight away comes out of your account when you pay in full on the day of arrival.

The bathroom was okay , a little bit dirty looking due to black hardware , and we did have cigarettes butts on our balcony , from the previous people who stayed there. On arrival , card machine did not work , and it’s better to ask for a link to pay through.

There’s free WiFi , access key to the main gate and inside door , also elevator access and a hairdryer in the room , the room size is decent , a 5 minute walk from the Duomo and loads of places for breakfast , lunch and dinner. The staff are kind and welcoming. It’s a decent hotel for a couple night stay.

The hotel offers transfer however when we booked ours it did not arrive so definitely have taxi numbers saved and ready to go just in case , and the hotel only books the transfer for you and you pay the driver on the day apparently but ours did not come.




Leisure Partner
8/10
Excellent
11 Jul 2024
Corrie
For 2 nights it was fine. This is not a full service hotel. It is very close and walkable to the Milano Duomo and the train station.
Leisure Partner
10/10
Exceptional
01 Jul 2024
Cindy
Perfect location and staff
10/10
Exceptional
28 Jun 2024
Michael

Very nice and clean but hard to find.

This is a great little boutique hotel, but a little hard to find. It is basically one floor of a commercial center that was turned into very nice and clean hotel rooms. One negative, they claimed to have laundry, facilities, and service. But they have neither. At best, they give you a phone number to a place about a half a mile away that you can drop your laundry off at.
Partner
10/10
Exceptional
27 May 2024
Nilsa maria
It was great
Leisure
8/10
Excellent
06 Feb 2024
Verified traveler

Very Satisfied

Clean, comfortable, good desk service and great location
Business
8/10
Excellent
17 May 2023
Tarek
Ok
2/10
Poor
08 May 2023
Deborah

Worst hotel I've seen

This hotel was gross and dirty! The carpet was stained with who knows what and our room had ants - we stopped counting at 100!! The entry to the hotel was not well marked so it was a good thing that local people showed us how to enter. The description of the hotel on Hotels.com was totally misleading and incorrect. We never would have booked the M20Boutique hotel and we could not stay stay there !!! I will contact Hotels.com to discuss the situation.
Friends_and_family Friends
8/10
Excellent
24 Mar 2023
haluk
Very good location , easy access to all main areas of the city by walk or metro
10/10
Exceptional
13 Sep 2022
Mowza
Very good location
Friendly staff and welling to help when needed.
Clean and well maintained
Business Self
6/10
Pleasant
23 Jul 2026
Alberto
The property is misleadingly listed as a hotel. In reality, it's just 10 rooms located on the 2nd floor of an office/apartment building. There is no sign outside, no lobby, and absolutely no staff or reception. If you have any issue, there is no one to help just a WhatsApp number and sometimes one person in the door (we saw him once )
The room itself was clean, but it has zero view and zero hotel feel. You are literally in a corridor of rooms.
The only positive is the location, which is central. For the price, I expected much more service. Not recommended.
10/10
Exceptional
19 Jul 2026
Karina
Super fint og lækkert hotel midt i centrum af Milano ! Virkelig hyggeligt indrettet og funktionelle værelser.
Friends_and_family Family
4/10
Poor
17 Jun 2026
Andre
Ótimo localização e hospedagem.
Partner
10/10
Exceptional
11 Jun 2026
Andre
Habitacion limpia,buena ubicación,cama y almohadas comodas
Family
10/10
Exceptional
29 Apr 2026
Jonatan
Fresh, convenient, elegant
10/10
Exceptional
13 Apr 2026
Thomas
Gute gelegen, sauber, freundliche Mitarbeitende, eine gute Empfehlung für einen Städte-Trip nach Mailand.
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Alicia Elena
Ideal para estar en el centro de Milán. Se tiene cerca todo: metro, museos, Duomo, Galería, etc
Partner
10/10
Exceptional
06 Mar 2026
Marion
Die Lage perfekt!
Das Gebäude in einer kleinen Passage-
Der Herr an der Rezeption war freundlich-
Die Ausstattung der Zimmer gut
Wlan funktionierte einwandfrei!
Das einzige was mich störte war der verrostete Abflussdeckel im Waschbecken, das sah etwas schmuddelig aus- sollte der mal ausgetauscht werden, ist alles gut😊
Der Rest vom Bad war sehr sauber😇
Self

Location & surroundings

M20 Boutique Hotel
20 Via Giuseppe Mazzini, Milan, Italy

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M20 Boutique Hotel

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