Name: ODSweet Duomo Milano Hotel
Address: Piazza Duomo angolo Via Mazzini, Milan, 20123, IT

8/10

Excellent

17 Jul 2026

Roxana

Great location!! However very loud due to the central location

Family_with_children

10/10

Exceptional

17 Jul 2026

Tomas

Excellent hotel! Exceptional location!

Family_with_children

10/10

Exceptional

16 Jul 2026

Edith

Excellent place, the theme rooms mine (chocolate) was amazing. We had chocolates around the room and chocolate scented shampoo and body lotion. The food in the hotel’s restaurant was delicious along with nice views.

Family_with_children

10/10

Exceptional

20 Jun 2026

Sameer Ali

Excellent excellent excellent
Superb hotel and the best location to stay in whole of Milan
Walking distance from everything you need when you are a tourist.
Breakfast is excellent and the view from the breakfast restaurant is awesome.
The hotel has focus on minor minor things and really taken effort to ensure guest comfort
Everything in the hotel is unique.
They have focus so much on the ambiance lighting it's give your a special feels when you are in.
Strongly Recommended don't even think twice before booking this hotel.
The hotel is just wow.

Partner

10/10

Exceptional

16 Jun 2026

Uma

The location of this hotel is fantastic so close to everything. It’s very central and buzzing so if you like that sort of vibe then this is a perfect hotel. The rooms are so lovely, we had a pink room and it was quirky. The room was spacious and always kept clean.
The bar at the top is amazing espeythe views.
We really enjoyed staying here and would stay again.
The reception is ever so tiny but the staff are helpful and that’s all that matters. They helped us so efficiently with any queries we had and were courteous.
We didn’t have breakfast there so couldn’t comment on that.
It’s also so close to the metro. The cathedral is literally across the road.

Family

10/10

Exceptional

11 Jun 2026

Viviana

All of the staff were so welcoming, responsive, and helpful. They even gave us an upgrade without us asking.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Natalia

It is clean and all renovated. Our main problem was that it is located on the side of the Duomo plaza that is toooooo crowded. It is like staying right in the middle of Times Square. It was my mistake i didn't realize how different this side of the square from the opposite one.

Partner

10/10

Exceptional

26 May 2026

tarek

This place is awesome and clean

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Roslyn

I love this hotel, the room was beautiful, the rooftop restaurant was amazing and the staff as well.

Partner

8/10

Excellent

23 Feb 2026

Dale

Room was fun and clean. The dyson was a nice touch. Shower was strong and the light therapy was cool. Area is a bit noisy but to be expected in the downtown.

10/10

Exceptional

25 Dec 2025

Ruth

Excellent in every way. A fun whimsical sweet hotel for kids and adults. We got the chocolate suite and my kids absolutely loved it and we did too. The hotel smells like sweets and they go out of their way to leave treats for everyone and use products inspired by their sweet brand. Super clean, newly renovated or built, all amenities, design appointed rooms, that include even a Dyson hair dryer. The staff is attentive and friendly and the location can’t be matched. The rooftop is a great plus offering stuffing views. Highly recommend especially for families. The room was spacious and had a complete separate area for the kids.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Alejandro

If you’re traveling with kids I highly recommend you this hotel. Rooms are amazing, decorations and amenities are pretty, location is unmatchable. This was a great choice.

Business_and_leisure Family_with_children

10/10

Exceptional

23 Oct 2025

VICTOR

Great location with a nice rooftop. Great room and great staff. I recommend it.

Leisure Family

10/10

Exceptional

09 Oct 2025

Olivia

Views from our room were incredible. Milan is a big city but this hotel was a great walking distance to every main thing you should see in the city. It is a bit loud for those who like complete quiet but that doesn't bother myself or whoever I was traveling with. The room was so fun and incredibly clean, HIGHLY recommend staying here. Staff was great as well.

Leisure Family

8/10

Excellent

25 Sep 2025

Martin

The sound insulated rooms are great! We did not ever hear noise from an adjacent suite. The breakfast was wonderful, too, with a wide selection of delicious meals. The only issue we had was getting our room cleaned. Even when we were assured that someone was coming to do it, it took two additional calls over the next two days to get it done. All in all a pretty (OD)Sweet place.

Partner

10/10

Exceptional

21 Sep 2025

Katie

This was a great stay! So fun with the themes of the hotel. Great location right by the Duomo. Good amenities as well. Friendly staff; easy checkin and checkout process.

Partner

10/10

Exceptional

02 Sep 2025

Brooke

So fun!!!!!

2/10

Poor

27 Aug 2025

Cara

Visually beautiful, great location but CRAP

The room is absolutely stunning- we loved it! It was different to what we thought we were getting as thought we’d booked the marshmallow room- specifically only came with our two young daughters for the pink room- was told we should have specifically requested it though as we thought we’d booked it we didn’t realise we had to. Maybe the downside of booking through a booking platform though a message from the hotel to advise as such would have been helpful in guiding us. We only booked this hotel for this reason paying £520 in total, no breakfast, no “sweet box” that apparently is meant to be in the room- told staff, shrugged this off. “Free mini bar included” but not really great for 4 people. Also one small condition, messaged down to reception to ask for more along with query around turn down service as only one bed was made up and no additional bedding, room service so prompt but no making up of bed, asked 3 times over 2 hours (small children, now nearly 10pm) and was told they couldn’t only respond to me 24/7- rude, obnoxious front of house staff- so insulting! Housekeeper was lovely who then came up and did it! Our queries were so minimal but the strong, rude responses meant we couldn’t raise any issue- such as remotes not working, air con not working, lighting system ineffective!
Restaurant we paid £200 for freezer foods though the view is absolutely spectacular and the bar staff lovely.
We left by 8:30am as roadworks start at 7- no courtesy to inform us of this.

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Vishwamitra

The location was ideal, the rooms were large and spacious, the decor and lighting modern and the staff were impeccable.

Leisure Family

10/10

Exceptional

28 Jul 2025

Antony

Amazing property. Amazing staff and right in the middle of town.

10/10

Exceptional

27 Jul 2025

Ruth

Beautifully designed boutique hotel. Excellent service, great staff, helped us with everything (even made us an appointment with a dentist that we needed urgently). The location of the hotel is within walking distance of all the tourist areas. Highly recommended

2/10

Poor

23 Jul 2025

Rosella

Extremely disappointed

Our recent stay at this hotel was unfortunately far below expectations. From the moment we arrived, we noticed an off-putting smell inside our room. The condition of the room itself was unacceptable—stained and dirty carpets, visible signs of neglect, and an ant infestation that made our stay uncomfortable.
To make matters worse, when we brought our concerns to the front desk, the receptionist, Angela, was dismissive and unaccommodating. Rather than offering any solutions or attempting to make things right, we were met with excuses and no offer of compensation. Her attitude added to an already frustrating situation and left us feeling unheard and undervalued as guests.

It’s deeply disappointing to have had such a negative experience, especially given the standards one expects from a hotel. Cleanliness, professionalism, and basic hospitality were all lacking. I cannot in good conscience recommend this property and hope management takes these issues seriously moving forward.

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

R. Tyler

A nice hotel with helpful and good staff. The window coverings do little to block out light and it was so noisy, it felt like the windows were open when they were not.

10/10

Exceptional

20 Jul 2025

Hadas

The staff were incredibly friendly and welcoming, which made a big difference. The location was perfect—close to everything and easy to get around. We absolutely loved the pink marshmallow room—it was clean, comfortable, and had a great vibe. Would definitely stay there again!

Leisure Family

10/10

Exceptional

18 Jul 2025

Luis

great staff

Leisure

10/10

Exceptional

16 Jul 2025

Ada

Such a cute property with a super friendly staff. Great location, comfortable beds, and modern amenities! I would stay again! Well done!

Leisure Family

10/10

Exceptional

04 Jul 2025

OMER

It was great experience.

10/10

Exceptional

02 Jul 2025

Babak

Excellent location, superb attention to detail. Parking was quite difficult but still overall 5/5.

10/10

Exceptional

02 Jul 2025

Gerald

WORTH EVERY PENNY!!!

This hotel is located right in the middle of the city and IS WORTH EVERY PENNY YOU WILL SPEND. The staff is great; service is great; location is great; shower is great; bed is great; TV is great. They greet you with candy in the room. Everything was fantastic!!

Partner

10/10

Exceptional

01 Jul 2025

Robert

Loved the property -- great location, great rooms, helpful staff. The only downside is that there was a fair amount of street noise but that ended by about 11 PM (and, of course, it was summer so likely more folks out than at other times of the year).

Leisure Family

10/10

Exceptional

22 Jun 2025

Bret

Great staff, convenient for shopping, dining, and train. Cool place to stay.

Leisure Family

6/10

Pleasant

22 Jun 2025

Walid

The hotel was in a great location just a street away from the Duomo and all the restaurants and shops around it. The design was eclectic and fun. The service from the front staff was the only issue I had. Not very welcoming and friendly. That can definitely be improved upon. The bellmen, housekeepers, and night security were excellent in contrast. Otherwise, the hotel was great.

10/10

Exceptional

20 Jun 2025

Shannon

Absolutely beautiful hotel and so convenient. Loved it.

Leisure Family

6/10

Pleasant

18 Jun 2025

Verified traveler

Good hotel for families. Good location. Nice size rooms.

Rooftop Restaurant had bad service; was never greeted or brought a menu. After asking for menu and service, still no one asked for drink orders. The menu was priced 3x standard pricing for drinks and food.

They advertise free transport to train but when asked they said no and booked a 60euro “limo” instead that turned out to be a compact car not suitable for 4 people and luggage. I was to blame because I did not specify would need a car for our luggage too, even though we were checking out. They would not cancel the car and forced me to take a taxi on top of the 60e limo.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Lester

Front desk staff was very friendly and nice. Thank you!

Friends_and_family Friends

10/10

Exceptional

11 Jun 2025

Daniel

Very clean and professional

10/10

Exceptional

09 Jun 2025

Janine

The staff and hotel were excellent. Warm and helpful. The hotel location was great being that it was next to great shopping and the Duomo. The restaurants were excellent as well. We traveled with two small kids, ages 3 & 6, and they loved the candy themed room and that there was candy and marshmallows all throughout the hotel. Room was spacious and clean.

Leisure Family_with_children

10/10

Exceptional

03 Jun 2025

Hung

Cleanliness & safe

Leisure Partner

10/10

Exceptional

03 Jun 2025

Thomas J.

So accommodating and clean. Free mini bar and chocolates were a nice surprise. Great location!

Friends_and_family Family

10/10

Exceptional

26 May 2025

Hope

Such a fun hotel.
Great location, a fabulous rooftop bar and the rooms are so much fun.

Friends_and_family Family

10/10

Exceptional

10 May 2025

JAMES

The theme and location are great.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Robert

We really enjoyed the property. It is right next to Duomo square so access to everything. We enjoyed the funky interior that is well done and clean and up-to-date. If you're coming to experience this part of town, this is a wonderful option.

Leisure Family

10/10

Exceptional

25 Apr 2025

Ruvinder

Amazing hotel, great location. The breakfast was phenomenal. Would return here again.

10/10

Exceptional

09 Apr 2025

stacey

Great location. Rooms were large and had everything one would need including lots of candy AND a Dyson blow dryer and iron. Staff was amazing!!!!

10/10

Exceptional

05 Apr 2025

Jenny

Close to Duomo

10/10

Exceptional

26 Mar 2025

Kristy

Absolutely loved this hotel. What a fantastic location and the rooms themselves were so comfortable. It's a little loud at night if you leave the windows open but so super quiet once closed. The restaurant upstairs is delicious and charming. 10/10 would stay here again. The chocolates and free mini-bar was aces.

Leisure Family

10/10

Exceptional

09 Feb 2025

Daryl

Location Location

The location of this property is why I chose this location. Its maybe the best location if you want to be in the middle of the shopping and Duomo area. The rooms were clean and well appointed. Note its a candy themed room and it is everything that the pictures say, not really my deal but did not really care either way. The roof top restaurant has a great view and the staff was amazing. Make sure you ask for Franco!!! The think for the price and the location its a great stay.

Self

4/10

Poor

13 Dec 2024

Peter

Staff unfriendly

4/10

Poor

14 Oct 2024

Paula

Chocolates on the pillow cannot make up for a room that's too small, no chair for reading, no air conditioning (how bout a ceiling fan?), no concierge service. We knew the room rate was outrageous but we expected good service and amenities.

Leisure Partner

6/10

Pleasant

12 Oct 2024

Douglas S

Beautifull room. Spotty to weak to non-existant wifi. Great shower and hot water. Very comfy bed. Geat coffee in room. Room tended to be hot...set a/c to 17 but never got there. Mini bar drinks free.

Partner

6/10

Pleasant

11 Oct 2024

Rebecca

The desk staff did not appear to knowledgeable is taxi status, could not communicate where taxi stands were located. The PM staff said not to call a taxi until the AM. Then the AM staff said we should have had a taxi called in the PM. The front desk could not call a taxi. This mess caused us to miss our long awaited tickets to the Last Supper.

Leisure Family

10/10

Exceptional

11 Oct 2024

Alex

Loved our stay. Will be back!

8/10

Excellent

30 Sep 2024

louise

Best location at Duomo and shopping center

Leisure Partner

8/10

Excellent

29 Sep 2024

David

A little over the top with the candy theme. If it’s your thing, you will love it. A bit too much for us and a lot of neon. Chocolate room was slightly more subdued, but the cotton candy room was something else!

Partner

8/10

Excellent

13 Sep 2024

iryna

Hotel is nice, clean rooms. Carpet needs to be changed or cleaned. Only disadvantage to this hotel is, it’s super loud, it’s on the Main Street, you will hear ppl talking and cars honking till 3 pm. But it’s walking distance to everything.

Leisure Partner

10/10

Exceptional

11 Sep 2024

Vikram

Very beautiful

10/10

Exceptional

18 Aug 2024

Jacob

New beautiful design, clean rooms, great Location great service and character

Leisure Partner

10/10

Exceptional

11 Aug 2024

manuela

I like the place, clean, beautiful is in a good location and the restaurant are excellent

10/10

Exceptional

11 Aug 2024

Christine

Fun vibes. Close to everything. New and clean rooms. Fabulous time there!

Leisure Partner

10/10

Exceptional

15 Jul 2024

Julie

Nice, fun place with great service and character, in an excellent location, with Duomo views!

Leisure Partner

10/10

Exceptional

10 Jul 2024

Deanne

absolutely fabulous hotel

Leisure Partner

10/10

Exceptional

09 Jul 2024

Olafur

The decor was interesting and funny

Leisure Friends

10/10

Exceptional

05 Jul 2024

Marco

Great place and great location. The room was very nice and it’s a great idea the free frigobar service. Fantastic amenities and there is also a fun chromotherapy showers.
We had breakfast on the rooftop, great service. When we arrived, we were welcomed by a receptionist at front desk. She told us about the hotel, and then she walked us into the room.
The room was small, but very very comfortable. My wife and I loved to stay at this hotel. We will stay here again next time in Milan.

Leisure Partner

10/10

Exceptional

28 May 2024

Drew

Great location!! The room was nice and the service was wonderful.

Leisure Partner

10/10

Exceptional

19 May 2024

Daniel

It was amazing every think

Partner

2/10

Poor

13 May 2024

Robert

Good morning, I am requesting a refund of half my money. The entire stay had no air conditioning and we couldn’t not sleep

10/10

Exceptional

12 Feb 2024

Tracey

Weekend Away

Brilliant location right next to Catheral. Staff were very helpful and could not do enough to ensure out stay went well.

Partner

10/10

Exceptional

31 Oct 2023

Jessica

Amazing.

Leisure

10/10

Exceptional

24 Oct 2023

Ashley

Milano tour

Perfect location, friendly staff. Especially appreciated Christian, for his suggestions for exploring the city, very helpful and a true gentleman. Thank you so very much.

Partner

10/10

Exceptional

17 Oct 2023

Hillary

The staff is incredible! We were celebrating my friends Birthday and they went the extra mile and decorate our room with sweets and a nice note! The food at the Dome is incredible! The rooms are so cute and fun! I would stay here over and over again!

Leisure Friends

10/10

Exceptional

15 Oct 2023

MAUNG

Room is excellent, clean, complimentary water and drinks. My wife loves the pink room and sweet treats, unexpected surprise for her.

Partner

10/10

Exceptional

11 Oct 2023

Frank

We paid for a larger room and did not get one. The room was so small there was not a place to open our luggage.

Friends_and_family Friends

8/10

Excellent

01 Oct 2023

Anna and Laszlo

Psitives and negatives

Overall it is a nice hotel with good location, clean, friendly staff. There were two issues, however, which should be fixed. One cannot take a shower without flooding half of the bathroom. More importantly, the shower floor is extremely slippery and there are no railings in the shower. For elderly people, this is a dangerous situation, one can easily fall which can result in injury. Less importantly, there were no glasses in the rooms and when we asked for one, we got paper cup. This is not 4 stars.

Partner

10/10

Exceptional

20 Sep 2023

Verified traveler

What a Sweet Hotel Stay!

I had a junior suite. It was the pink marshmallow decor which was surprisingly adorable and somehow relaxing! The toiletry items in the bath are amazing. The breakfast on the rooftop is among the best breakfast food I have had anywhere in Europe. Fresh croissants, fruit, cereal, and a choice of freshly made omelette or pancakes. Absolutely delicious. The staff is very friendly. The absolute only downside is there are two very small elevators and one wasn't working while I was there. Lots of walking the stairs for me. But on the bright side, I got lots of steps in!

Friends_and_family Friends

10/10

Exceptional

08 Sep 2023

Todd

My favorite and the best hotel in Milan. Great staff with the highest quality of service. Wonderful breakfast on the roof and fantastic dinner on the 2nd floor. Everyone should stay here.

Leisure Partner