Name: Hotel Rio
Address: Via Mazzini, 8, Milan, 20123, IT

10/10

Exceptional

13 Jul 2026

Diane

Friendly staff. Great location

Family

8/10

Excellent

29 Jun 2026

Richard

Staff very helpful. Tub was not useful since hand held shower was too short

Partner

10/10

Exceptional

29 Jun 2026

Richard

Great location and central for all the major sites . Staff were very friendly

10/10

Exceptional

22 Jun 2026

Max

Clean room, central location and very friendly staff!

6/10

Pleasant

21 Jun 2026

Rodena

La chambre était correcte sans plus. Les portes de douche sont sur le point de tomber, j'ai avisé pour le faire réparer, mais c'est resté pareil. Je devais faire attention pour pas que ça tombe.

Le déjeuner était bon et varié.

Personnel très gentil.

Self

6/10

Pleasant

20 Jun 2026

Theodore

The two good things about this hotel were the location, literally200 feet from Duomo Cathedral and breakfast in mornings.
Property is old and dated, could be cleaner. It’s basic with a comfortable bed. This could have been four stars if staff at reception were a little more welcoming.
Great for location.

Partner

8/10

Excellent

19 Jun 2026

Andrew

Very clean if basic. Handy for the city centre and all its attractions.
Hit and miss whether or not you get a room facing the street or not.
I went with my mother and got separate rooms and she got a room facing out the back that was a glorified broom cupboard and the window faced out onto the air conditioning units.
She complained and got a better room.
Decline Room 15 if offered but other than that, great overall hotel and beautiful breakfast.

Family

8/10

Excellent

13 Jun 2026

Boris

Pros:Excellent location, 5 min walk to most attractions. Very clean room and friendly staff. Great complimentary breakfast.

Cons:no internet in the room and ac was not working well.

Partner

6/10

Pleasant

07 Jun 2026

Martin

Cerca de mayores atracciones, desayuno limitado de opciones y hotel algo viejo.

8/10

Excellent

06 Jun 2026

Winifred

Clean room. It is very basic. No kettle but did have fridge with bottles of water which were very welcome. No iron or ironing board available. Housekeeping each day which is good. The breakfast is very good. Lots of choices. Unfriendly front desk staff.

Partner

10/10

Exceptional

02 Jun 2026

Norma

Really good location

Friends

10/10

Exceptional

02 Jun 2026

Lynsey

Spent 2 nights here (1 before a trip to como and 1 after). It’s right next to the cathedral and loads of shops/restaurants/activities, so great for a base, and easy to get to from the airport.
The staff are very helpful. I’m a light sleeper and found the room at the front noisy so requested a room at the back on my 2nd stay, they very kindly obliged.
Single room was small but cosy and has everything you need!

Self

10/10

Exceptional

28 May 2026

Richell Joy Ursal

Great breakfast! Clean room. The property is convenient to the cathedral!

Partner

6/10

Pleasant

28 May 2026

Roland

Very close to the main attractions of Milan. Bed and pillow was good, rooms are small and quite tired. Repairs made to the sink for example were obviously a little dodgy, but it all worked fine. The biggest let down was the hot water and pressure situation. Originally, I was on the sixth floor, after a busy day went for a shower to be disappointed by essentially a watering can shower head pressure, additionally, given I was on the too floor the water for the shower took a long time to heat up, 10 minutes, the moment it got hot it switched back to being luke warm, after fiddling with the tap no hot water was coming out, so I had a cold shower at 9.30pm, after I went to reception and they changed my room to the first floor, but it was the same issue with the shower temperature and pressure (maybe a little warmer). Thankfully, it was hot in Milan so having a luke warm shower was fine. Strange that the sink tap water was very hot, as it should be, but the shower wasn’t. Breakfast was fine, croissants, some fruit, ham, cheese, yoghourt, tea and coffee made on request. Overall, an average experience mainly because of the water situation, but it was the cheapest in the area so, you get what you pay for.

Self

2/10

Poor

27 May 2026

Amy

The staff were excellent and the location was fabulous. The room itself was okay - comfy bed, decent sized bathroom etc, and great air con. Very affordable too. The problem was that there was no sound proofing in the room so I could hear the trams rattling past, feel the metro shaking the room and hear all the car traffic etc. it was so bad I left a couple of hours after I checked in because I absolutely could not sleep - even with ear plugs.

Self

10/10

Exceptional

27 May 2026

Nora J

Jimmy was our favorite at the desk at night. He even offered hot tea. Breakfast buffet was excellent. Location was steps off the Duomo piazza with trams stopping in front, metro station close and within walking distance to most points of interest, cafes and shopping. I would highly recommend this hotel.

10/10

Exceptional

26 May 2026

Elizabeth

This property for price and cleanliness can’t be beat when you are truly steps from the Metro and Duomo plaza

Friends

8/10

Excellent

26 May 2026

Luigino

I didn’t like the small bathroom!

Self

10/10

Exceptional

23 May 2026

Carla

Great location, comfortable bed and nice room

Partner

8/10

Excellent

20 May 2026

Jan

The breakfast was fine. Room was very small, but I knew that going in. My room was down the hall from the elevator and had poor internet reception. Even though the hotel was on a very busy street, I was on the backside and couldn't hear any traffic with open windows.

10/10

Exceptional

15 May 2026

Paul

Breakfast was delicious. Morning cappuccino was perfectly made. Location is great for city activities. Duomo is a short walk. Staff was fabulous.

Self

8/10

Excellent

10 May 2026

William

Ac in the room good. Great location. Huge bathroom. Love the shutters and balcony.

Friends_and_family Family

8/10

Excellent

05 May 2026

Gerardo

The front desk staff was very good. The breakfast was also very good. The hotel is a bit old but kept generally in good condition except the air conditioning. It stopped working one night but the front desk attendant got it going.

Family

10/10

Exceptional

04 May 2026

michael

Great hotel and room!

Partner

6/10

Pleasant

17 Apr 2026

Paula

No frills but affordable and in a great location. Seemed safe for a solo female traveler. I got to breakfast 30 minutes before it ended and there wasn’t much left.

Self

10/10

Exceptional

16 Apr 2026

Lynne

Wonderful staff, very good complimentary breakfast,single room was small but comfortable. Ideal location.

Self

10/10

Exceptional

14 Apr 2026

Lois

The location was perfect-close to the Duomo and the Metro. Nice selection of breakfast items. Very friendly staff. Great for a solo traveler and first visit to Milan.

Self

8/10

Excellent

13 Apr 2026

Simon

The breakfast was lovely. Fresh coffee every day
Unfortunately the AC was not working and the room wss extremely warm

Self

4/10

Poor

09 Apr 2026

Zhuqun

Air conditioner was broken and outside a lots of noisy of AC

8/10

Excellent

07 Apr 2026

Sabina

Clean room, bathroom a bit simple. Overall a little dated, but the price and location - simply unbeatable! Staff were always super helpful.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Gregory

Great place

Self

10/10

Exceptional

02 Apr 2026

Elvina

Breakfast was good. Room was clean and had an outdated charm.

Friends_and_family Friends

8/10

Excellent

30 Mar 2026

Andrew

The room was tidy, although the bathroom was tired and cramped

Self

10/10

Exceptional

22 Mar 2026

Alfonso

Everything is excellent.

Self

8/10

Excellent

05 Mar 2026

Gregory

Great location near Duomo. Walking distance to many tourist sites, restaurants and subway.

6/10

Pleasant

05 Mar 2026

Anita

Really excellent t location but

2/10

Poor

04 Mar 2026

Tam Thi Thanh

Bad services , not clean , bed making noise , everything is old and not clean

10/10

Exceptional

03 Mar 2026

Lukasz

Great place to stay due to its central location. Super convenient for first-time Milan visitors.

Self

10/10

Exceptional

03 Mar 2026

Marifloyd

The room was tiny and the blankets seemed old but the bed was clean and the room was clean. The location is excellent and is 2 minutes walk from the Duomo metro stop. The breakfast was great and had lots of options and was included in the price. There is only one elevator to the rooms. There are lots of places to shop and eat within a 2-3 minute walk. The Duomo is a 2 minute walk down the street.

10/10

Exceptional

24 Feb 2026

Anthony

Jimmy was absolutely professional and friendly.

Self

10/10

Exceptional

18 Feb 2026

Tod

Room was spacious and thecstaff was very courteous!

10/10

Exceptional

15 Feb 2026

Mary-Victoria

Yes

Friends_and_family Friends

8/10

Excellent

07 Feb 2026

Caroline

Ok so the hotel is fairly basic and not the most modern. BUT location is everything. You are literally a minutes walk (if that!) from the Duomo. Also great value for money for where it’s situated as other hotels I looked at in that location were hugely more expensive. Breakfast is included and was good!

Leisure Partner

10/10

Exceptional

01 Feb 2026

Ian

Really enjoyed my mini-break at The Rio. Small, but perfectly formed! Nice warm, clean room with excellent shower & . Smashing breakfast. Staff nice & friendly - even got me some milk to take to bed! Look forward to returning!

8/10

Excellent

24 Jan 2026

Matty

Very friendly staff, clean and comfy room, fantastic location
Only downside cleaner shouting, banging and re arranging furniture in other rooms on floor, dragging tables etc very loud

Leisure Self

8/10

Excellent

18 Jan 2026

Vadim

it was good. low price for such location. do not anticipate to have luxurious rooms, but they are Ok. Only thing, it is kind of loud outside, even at night

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Charlene

Great location. Staff were excellent and breakfast was great for the price. Rooms basic but clean and all amenities needed there.

Leisure Self

8/10

Excellent

28 Dec 2025

Shatlyk

It was interesting to spend the night in this hotel. The room and shower are very small, and the soundproofing requires better; you can even hear someone fart, but overall it was fun. The location is super and the breakfast is good.

Leisure Self

10/10

Exceptional

27 Dec 2025

Marcos

Nice location, comfortable bed, huge bathroom. Friendly staff

Leisure Partner

10/10

Exceptional

23 Dec 2025

Ellen

Staff are friendly clean room.

Self

10/10

Exceptional

11 Dec 2025

Alison

This place is AMAZING ! The staff make you feel so welcomed !! Every time I go to Milan I make sure to stay at Hotel Rio!

Leisure Family

2/10

Poor

11 Dec 2025

Daniel

Room didn’t look as it was in the ad. Much smaller filthier. Dirty floors and I found bed bugs. Don’t recommend anyone staying here! The location is nice but the whole facility is neglected.

Leisure Self

8/10

Excellent

09 Dec 2025

Hanna

Room was very clean but very small.Staff very nice.Breakfast good.Location exellent.

Self

8/10

Excellent

08 Dec 2025

Kim Alison

Location amazing, just a few mins from the cathedral, restaurants and bars. The hotel is an older style hotel, where you still have keys which you give in when you go out. The reception is manned 24/7 so not a worry about getting your key when you return to the hotel. Room wise, some are better than others. My first room

6/10

Pleasant

26 Nov 2025

Lindsay

The staff from reception to breakfast was amazing. The ladies up front always remembered who we were and our room number when we returned to the hotel and needed our key. Our only complaint is that the room was incredibly noisy. There is a metro stop in front of the hotel, and ALL night long we could hear the bus/tram coming and going. We could also hear people in the rooms on either side of us and water running in the walls. Aside from the metro stop, the location was great; close to the train station, Duomo and restaurant/shops.

Leisure Family

4/10

Poor

23 Nov 2025

Paul

Website claimed you needed to check in by 2300 so I ran across the city to make this timing. On arrival he said to me that there is no limit to check in and it was an inaccuracy with the website...so maybe change that? I arrived at the hotel in good spirits regardless and they told me they did not have a room for me even though it was booked through this site. They put me up in a sister hotel across the city down by the canal which was not ideal. The hotel was straight out of the 1980s. If booking just prepare for a bed and toilet, everything else is very dated.

Self

10/10

Exceptional

14 Nov 2025

Jaya Kumar

Excellent location!

Leisure

10/10

Exceptional

10 Nov 2025

Judith

Although a little dated the room and bathroom were big, the bed and pillows very comfortable for me. Heating good; shower always had hot water and a good pressure. Staff on reception excellent and went above and beyond to help me when I was injured in Duomo square!

4/10

Poor

09 Nov 2025

Gareth

The location of the hotel is brilliant. Right in the centre just a few hundred meters from Duomo plaza. Unfortunately our first floor room was right next to a tram stop with trams every 30 seconds. The noise was terrible. Could not get to sleep in the evening and first trams at 5am woke us up. Had almost no sleep. The breakfast was ok croissant, coffee and juice. If the room had been at the rear or on a top floor maybe the experience would have been better and worth 4 or 5 stars. But the room was so noisy we just could not sleep. Final moan there was no facilities for making a morning cup of coffee in our room. No facilities at all. The bed was very comfortable and the shower powerful but the room was basic.

Partner

8/10

Excellent

08 Nov 2025

María de Lourdes Cunille

Great stay, walkable to everywhere

Leisure Family

10/10

Exceptional

08 Nov 2025

Valerio

Great location, clean hotel, easy check-in

Leisure Self

4/10

Poor

05 Nov 2025

Zohreh

Found Bed bugs. They changed my room. Still itching. I need my money back from Expedia because the information was provided by Expedia..

2/10

Poor

05 Nov 2025

Michal

Miniaturní velmi tmavý pokoj. Výhled na protější zeď. Tragické snídaně, kde si nápoje naléváte do plastových kelímků. A při platbě, která má být až na hotelu, vám dopředu strhnou z karty peníze. Když se ozvete, že jste chtěli platit jinou kartou, řeknou že je to nezajímá. Jedinou výhodou tohoto hotelu je jeho poloha.

Self

6/10

Pleasant

01 Nov 2025

Kenneth

The staff was VERY friendly and helpful and the room was as clean as it could be. That said, this hotel is very very old including the furnishings in the room (probably 25ish years of hotel use and abuse). The location is very central and as a result very loud. The older windows don't do a great job blocking the sound making sleep difficult.

Leisure Self

8/10

Excellent

31 Oct 2025

CHRISTOS

Clean room, in excellent location and good value for money. The bathroom was tiny and didn't even have a shelf for toiletries. Also there's a lot of noise at night from trams on the main road.

6/10

Pleasant

30 Oct 2025

Daqiao

Room facing street is noisy due to outside cars and trolleys

8/10

Excellent

29 Oct 2025

Elia

Good value. Small, but clean rooms. Great breakfast. Duomo right there as well as castle sfuza

8/10

Excellent

28 Oct 2025

Rajini

Brilliant location and good hearty breakfast. 5/5 for that. That said the hotel can do with a makeover - it is quite dated with poor lighting in the room, a broken shower head and no toiletries were supplied. The gentleman manning the reception two days consecutively helped me with hailing a cab, making logistics one less thing for me to worry about. My overall rating would be a 4/5.

10/10

Exceptional

25 Oct 2025

Michael

We has a great stay at Hotel Rio. It is located in a great part of Milan, just steps from the Duomo and very close to La Scala.The are plenty of restaurants nearby and lots of upscale shopping. The breakfast was excellent. The room was comfortable with a large bathroom. The staff was helpful and friendly.

Leisure Family

6/10

Pleasant

25 Oct 2025

Kimberley

The location is fantastic-steps from the Duomo and metro. The breakfast was good but the seating area is quite cramped. Hotel staff are very nice but the rooms were uncomfortably small and the closest doors touched the bed so impossible to move. The water temperature changed constantly in the shower and the shower head kept dropping. I tripped over the step up into the bathroom when first arriving. Overall, we did not enjoy our stay.

4/10

Poor

24 Oct 2025

Moulik

I recently stayed at Hotel Rio in Milan, and while the location is excellent—just a few minutes’ walk from the Duomo—the overall experience was disappointing due to major security issues. Guests are required to leave their physical room key at the front desk when leaving, but upon returning, staff handed me the key without verifying my name or ID. This is a serious concern, as it means anyone could potentially request your key.

Additionally, the in-room safe didn’t work, and no alternative solution was offered, which added to the lack of security.

On the positive side, the room was clean, though very dated. Breakfast was basic and not ideal for vegans, though I appreciated that soy milk was available.

Service was generally poor and unfriendly.

Overall, the hotel’s unbeatable location is its only real strength—but until the management improves security and updates the rooms, I wouldn’t stay here again.

Self

6/10

Pleasant

20 Oct 2025

Daniel

Room and bed was clean but it’s clearly an old hotel without much being spent in terms of refurbishment. Location is really great though, right in the centre. Breakfast was ok but it really was like eating in a shoe box as you are squeezed like cattle into a tiny room. I found it funny as it was really quiet bizarre. Think of a bedroom with 6 or 7 small tables and chairs! Clearly they have very limited space so they did what the could. Staff were nice enough. The lady on reception was professional but seemed generally grumpy and definitely does not offer a warm welcome which is a shame. I wouldn’t discourage someone from staying, but there are better alternatives and I’d definitely save money on paying for breakfast and eat in one of the many cafes that are in abundance nearby.

Partner

10/10

Exceptional

19 Oct 2025

Debra

Hotel Rio is no frills but terrific! The location is perfect, super close to Duomo and other tourist spots, restaurants, shopping, and public transportation. The staff was very kind and helpful. I wasn’t able to sit for breakfast but was offered to take food with me, even before 7:30 am. The hotel was very clean and I always felt safe. The bed and pillow were comfortable. The shower water temperature was perfectly warm.

Leisure Self

2/10

Poor

15 Oct 2025

Sara

The rooms are so small you feel like you're in a cage. I felt claustrophobic and had to change my hotel. They told me to request a refund through expedia since I booked the hotel through expedia. And when I did just that, they refused to refund my money. The expedia agent was on the phone with them for less than a minute. Not only they didn't refund my money, they also wasted my time to go through expedia. They could've said from the beginning that they're not going to refund.
Hotels are normally very small in Europe but this one was in another level. I highly recommend staying somewhere else. This hotel is not worth it. Don't fall for the prices and the pictures of the rooms.

Leisure Self

6/10

Pleasant

15 Oct 2025

Dee

Excellent location but not a hotel vibe.

Excellent location. Clean room but very outdated. No English tv channels. I booked online (my bad) More like a dorm feel than a hotel experience.

10/10

Exceptional

14 Oct 2025

Rebecca

Great breakfast and close to Duomo!

Leisure Family

6/10

Pleasant

13 Oct 2025

Courtney

It is what it is. Good location. Nothing fancy

Partner

6/10

Pleasant

07 Oct 2025

Erika

Very well situated. Excellent breakfast but room and bathroom would need some upgrades.

Leisure Partner

2/10

Poor

07 Oct 2025

Deborah

It was a dump! Unfriendly staff.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2025

Sherry

Great place to get to places we wanted to visit great breakfast accommodating staff would recommend to fellow tourists

Leisure Partner

6/10

Pleasant

05 Oct 2025

Deidre

Room were small and out dated. The location was perfect for restaurants and the Duomo

Partner

8/10

Excellent

04 Oct 2025

Tim

Great location by Duomo

Very good breakfast. Good choices . The hotel has a great location. I would advise though to get a room aesy from the street side as it gets quite noisy. Staff was great and moved me when i asked for a quieter location.

Self

4/10

Poor

03 Oct 2025

Gabriela

The room was not clean, it smelled like a humidity. The bed sheets also smelled like old clothes that haven’t been washed in months.

Leisure Partner

6/10

Pleasant

03 Oct 2025

Vivian

I like this hotel, convenient and close to shopping, great restaurants and main events. The only Thing is…our room is right next to the street so we could hear cars, busses, people yelling until 3am. Can’t really get a good night sleep.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Terrie

The desk staff were helpful, informative, and kind.

Partner

8/10

Excellent

29 Sep 2025

DAVID

Solo

A nice short stay here. Very central close to the Duomo.Basic room but you get what you pay for so not a complaint. A nice breakfast included which was nice to have as most places that’s extra.

Self

6/10

Pleasant

28 Sep 2025

Patrice

Hot time in Milan

When checking in, I got no explanation about anything. For my entire 4 day stay, the A/C did not work when the temperatures were in the mid 80s. They were able to do nothing about it. I was not able to change rooms or even get a fan to help. They did give me a discount, but only after I asked for it. The location was very convenient. All but one of the staff were friendly.

Self

10/10

Exceptional

28 Sep 2025

William Martín

Awesome

Leisure Friends

10/10

Exceptional

26 Sep 2025

Emmanuel

Great hotel

Business Family

10/10

Exceptional

25 Sep 2025

Jose Maria Jeffrey Uy

The staff are wonderful.

Leisure Self

10/10

Exceptional

22 Sep 2025

Sarah

Great location near the Duomo. Clean and tidy rooms. Air con in the room.

Leisure Self

10/10

Exceptional

22 Sep 2025

Aleksandr

Great

Leisure Family

6/10

Pleasant

16 Sep 2025

Macy

It was definitely noisy and run down but didn’t feel unsafe. Wouldn’t recommend for more than a night, it was okay to just pass through. It seemed decently clean (fabrics had a weird smell) but just very outdated.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Dave

Neat and clean

Leisure Partner

4/10

Poor

06 Sep 2025

Vivien

Property very central but small, cramped and dated especially if solo traveller in single room. Desperately in need of revamp. Breakfast area very cramped. Staff very pleasant. But not a hotel to be recommended - view was of air conditioning units

Leisure Self

10/10

Exceptional

05 Sep 2025

Troy

Breakfast was soooo good

Leisure Partner

10/10

Exceptional

05 Sep 2025

Pattie

It was so close to the Duomo.
The breakfast was good, and the rooms were good.

4/10

Poor

05 Sep 2025

carol

Hotel need rooms renovation

10/10

Exceptional

04 Sep 2025

ZARINA

Was very good location

10/10

Exceptional

03 Sep 2025

Martine

Wonderful staff and great breakfast! The best americano latte made by a lovely lady. Both the lady and the gentleman at the desk were so helpful and pleasant. The room is a bit minimal and older but functional. Perfect location—just 2 minutes from the Duomo Cathedral. I’d definitely choose this place again when in Milan.