Aparthotel Dei Mercanti

10/10

Exceptional

14 Jun 2026

Kassy

All was great! Awesome location, smooth communication, and an easy check-in. Everything was clean and all the essentials were provided. Totally recommend!

Family

10/10

Exceptional

22 Oct 2025

Stephanie

Great location, close to the Duomo, taxi, dining, and shopping. Room was clean and staff was friendly and helpful.

10/10

Exceptional

21 Oct 2025

Cynthia

The room was delightful. Check in was easy and fun. The man checking us in was fun to talk to. The room was fun, comfortable, and well apportioned. We really enjoyed our stay. The room was really close to the Metro and the Duomo. Perfect for seeing everything.

Partner

8/10

Excellent

16 Oct 2025

Kirk

This is a great location for a weekend in Milan! It’s a bit noisy at night but there were earplugs in the apartment- so thoughtful. The apartment was very comfortable and well equipped and there’s even a small lift! Alfredo met us outside and was very helpful. We will definitely stay here again. Ciao!

Leisure

10/10

Exceptional

29 Sep 2025

Tatiana

Excellent location, impeccable room and bathroom. Excellent service from the manager. They even store your luggage.

Partner

10/10

Exceptional

16 Sep 2025

Ilana

Great location.next to train stations next to the center very nice staff friendly and helpful good breakfast great coffe .we love it

Leisure

10/10

Exceptional

29 Aug 2025

Rachel

Beautiful old building right in the heart of Milan, next to duomo and endless shopping. Highly recommended.

Leisure Partner

8/10

Excellent

20 Jun 2025

Rhonda

Older property but the rooms have been updated. Reception area needs updating but that may be in progress. Antique elevator is very small but also unique. Staff was very accommodating in storing luggage and helping with transport to airport. Very short walk to DUOMO SQUARE and GALLERIA and Metro.

Leisure Friends

10/10

Exceptional

12 Jun 2025

Alicia

The owner took a lot of personal care, it isn't a fantastic location, and the room was particularly charming! Thanks for a great stay!!!

Business_and_leisure Self

6/10

Pleasant

11 Jun 2025

Rachel

The property was very old, the room was quite dated and had a lot of dust on everything.
The cleanliness was OK. It is in a great area and walkable everywhere. The staff was really nice

Leisure Partner

6/10

Pleasant

24 May 2025

THAN HTAIK

Lift can fits 2 people only and the so called receptionists available from the afternoon onwards only and technically, a lot stars less than what it seems. Room was filled with cigarettes smell and had to move to a smaller room which initially, was told not available even thought it is much lower rates. Was offered to move back to the originally booked room but no points of moving again.

Leisure Family

8/10

Excellent

15 May 2025

Thomas

A/C could have worked a little better, occasionally no hot water, transient in nature I’m sure the staff will attend to them in due course. The location is ideal.

Leisure Partner

10/10

Exceptional

01 May 2025

Amber

Wonderful staff

The apartment was very clean and well decorated. All the necessary items were stocked, with ample amount of towels and comfortable bed. Although the unit was on the street, train noise was a minimum. Most importantly, the staff went out of their way to be sure we located the entrance and got checked in.

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Gabriela

Great spot close to the Duomo and Galleria Vittori

This was a gem of a spot that filled our need for one night. It was in a great location, staff were friendly and helpful, and we were able to keep our luggage there after check out. The elevator is tiny (from 1930's) but we didn't have much luggage. Rooms were well furnished, clean, and it was nice to have coffee/tea available. They had earplugs available but we weren't bothered by the street noise. Would stay there again!

Partner

8/10

Excellent

04 Mar 2025

Russell

Very nice. Great location !!!

Leisure Family

8/10

Excellent

17 Feb 2025

Erin

Very nice people working there

Leisure Family

10/10

Exceptional

12 Feb 2025

Jason

Centrally located steps away from Duomo and Galleria. Hotel staff is amazing and very accomodating.

Leisure Family

6/10

Pleasant

21 Dec 2024

Tillmann

Maybe acceptable for young people in summer

The personnel was very friendly and helpful. The property is in a building likely older than 100 years. It advertises an elevator; however to reach that elevator I had to help my disabled wife to crawl up half a floor on treacherous steps to find a museum piece of a cute 100 year old elevator, allowing barely 2 people to squeeze in. Luckily, the very helpful personnel carried our multiple pieces of luggage up. The 2 rooms were very cold. The regular heater was defunct, instead each room had an electrical warm air blower . Since the walls to the outside were icecold it took over a day to achieve an acceptable temperature.

Friends_and_family Family

10/10

Exceptional

23 Nov 2024

Ralph

Very interesting and quaint little hotel. The room was large enough and the decor was nice. It had an original 1930’s elevator which was TINY but really neat and nostalgic. Be aware the front desk is just a small room inside the front door and it is not manned after hours, but when you check in, they give you a key and instructions on how to get in and how to use the elevator.

The location was great for proximity to the Duomo and the Metro. Would stay here again.

Leisure Partner

10/10

Exceptional

19 Nov 2024

Verified traveler

Excellent location!

Excellent location! Walking distance to everywhere

Partner

10/10

Exceptional

18 Nov 2024

Tim

November 2024

It would be difficult to find accommodation that is more central than this, a couple of minutes from the Domo Piazza. Considering the position of our room, on the main street side, it was surprisingly quiet. The staff were also very friendly and helpful.

The protected/listed 100 year old lift is tiny, but brilliant if you like quirky features.

Partner

10/10

Exceptional

02 Nov 2024

Ismael

Overall excellent

Leisure Family

8/10

Excellent

29 Oct 2024

Alfredo

This is a very cute room for the location and allowed us to see the local sites (El Duomo, La Scalla and Leonardo’s Last Supper) within walking distance. The bathroom was large, especially for Europe. The bed was comfortable enough too. However, the one down side was that the service didn’t leave extra toilet paper unless we asked, and when we did they were surprised we needed it

Leisure Partner

4/10

Poor

23 Oct 2024

Margaret

Very noisy got woken up by drilling and hammering round 7:30am not a good way to spend 2 nights in Milan. Very disappointed with hotel wanting €5 for each bag for them to hold on departure day !!
Wouldn’t recommend these apartments.

Partner

10/10

Exceptional

11 Oct 2024

megan

For the price, it was a great location for sights and dining.

8/10

Excellent

28 Sep 2024

Maria Isabel

Location is excellent

10/10

Exceptional

18 Sep 2024

Jelena

awesome staff, really close to the duomo!

Leisure Self

6/10

Pleasant

13 Sep 2024

Verified traveler

Overall check in was easy and pleasant. Location was amazing. Checkout was equally easy. There are steps up to the elevator.
Now about the elevator - it’s from early 1900s and definitely was scary at first but it worked fine.
Bed was super comfortable and the room was quite large.
Our biggest problems was the AC could not cool the room down.
The others included a toilet seat that was rickety. And water pressure from the shower was non-existent.
Overall, one for one night, it was fine. But thankfully we only stayed one night.

Partner

8/10

Excellent

02 Sep 2024

Vince

Comfortable sleep just steps to Duomo!

Excellent location and good communication with hosts. Bed was quite comfortable with a large bathroom area. Had a great sleep every night, outside noise was not an issue for us. Earplugs are provided if needed but windows are very good. Bedroom area has air conditioner but did not cool room very well. However understand it was extremely hot the 4 nights we were in Milan and A/C can only do so much. We had booked the White Room on hotels.com but upon arrival were told that hotels.com only booked a double room for us, not the White Room. A disappointment as not what we expected. When booking with hotels.com would suggest you confirm the room you have selected is what you will get. The apartment we were given was a lot smaller, no separate seating area, and lacked some amenities as advertised on a hotels.com such as coffee pods, tea, water etc. there is no washer or dryer. It would have been nice to have some additional dishes (breakfast bowls) as we did have some meals in room. Hotel did provide us with water when asked and the front desk staff were very courteous and friendly, helped with luggage up to room, easy check in and check out. Towels and garbage were refreshed/changed after 2 nights. Building is very old, with decor to match, quite quaint, like going back in time. The elevator is very small and of historic significance, very cool.

Partner

2/10

Poor

02 Sep 2024

Bassam

Not worth booking at this apartment hotel.

Air conditioning is pre programmed to turn off after few hours in the middle of summer.

Lift capacity is for 2 people only or 1 person and 1 bag.

We saw guests fighting with the staff every time we visit the reception.

Leisure Partner

4/10

Poor

31 Aug 2024

Rachel

Wasn't a great place to stay. Its was very old, with a tiny elevator that you could barely fit one person in with a small bag. Tons of stairs up to the apartments if you couldn't use the elevator. It was very hot outside and the AC in the room barely worked. It would randomly turn off by itself as well, so when you would leave for the day and return later, it would be a sauna in the room. The shower was also very weak. There was absolutely no water pressure, it barely dripped out of the shower head so it took forever to try to even rinse off.

Its a bummer because the 2 guys who worked there were very nice, but its was not a good experience. I would not recommend it to anyone. Try another place.

Leisure Partner

10/10

Exceptional

29 Aug 2024

kevin

Enjoyed how it was next to the duomo. Neat secret area with a historical elevator.

Leisure Partner

2/10

Poor

21 Aug 2024

Saad

Very old and tired. One room was very dirty.

Leisure Family

10/10

Exceptional

15 Aug 2024

Patricia

The accommodations were roomy, attractive, clean and best of all it was just steps away from the Duomo and the metro. Hassan was extremely helpful and polite. We had to arrive after check-in hours and he arranged to check us in close to midnight. I would definitely stay here again.

Leisure Family

6/10

Pleasant

11 Aug 2024

Sandy

I give 5 stars for the location and check-in staff.
I take 2 stars away because I had to ask for the place to be vacuumed and for utensils to be supplied after seeing the room. The kitchenette was missing utensils and bowls, and a sponge to wash dishes (I had to buy at a nearby store). When I went to use the pots and pans to cook, they had white mold in the bottom (wouldn’t wash off) and then the one that seemed clean after washing had crud so stuck around the sides that even after washing, started to crust off once heated on the stove and into the food I was cooking (obviously had to throw that food out). The AC also would not go colder than 25 celsius, even though I selected the remote to be 21 degrees. Also, they do not change linens and towels each day like it said in the hotel information when booking. Oh, and check out is 10:30 am, not 11 am like it says on Expedia. They will then store your luggage for free up until 1 pm, but then charge 5€ after that time. Although there were negatives, you can’t beat the location!

Leisure Family

6/10

Pleasant

11 Jun 2024

Laura

Great location however dark dingy scary and very o

Location is fantastic however the cost of staying here in relation to what you get is very very pricey. The apartment block is very old which is what you expect in this part of Milano however upon arriving the reception area is no more than 1metre by 1metre in a dingy little dark area and three men greeted us with no real clarification as to who there were. This block also runs a luggage storage area and there were suitcases absolutely everywhere, if you are travelling alone I would not definitely stay there.
There was no top sheet in the bed and when asked for a blanket because we were cold we were told that it’s summer now and all blankets are taken away, however he did go and find us one. Definitely not for children to stay, it’s quite scary.

Partner

8/10

Excellent

26 May 2024

Greg

Great stay! Room is right in the heart where you want to be. The pull out sofa and bed comfortable. Bonus - the whirlpool tub was wonderful after a day full of walking. Owner very nice and was able to get our room early after a long journey!

Leisure Family

10/10

Exceptional

24 May 2024

Krista

The staff was amazing and very helpful. Everything we needed and wanted to see was close and within walking distance. I highly recommend this property.

Leisure Friends

10/10

Exceptional

18 May 2024

marguerite

A big thank you to Hassan and team at Aparthotel dei Mercanti. Great location, very helpful friendly staff . Would recommend for holiday of business travel.

Business Self

8/10

Excellent

16 May 2024

marguerite

Thanks to Hassan and team at Aparthotel dei Mercanti. Very helpful and friendly staff with great location.

Business Self

10/10

Exceptional

26 Mar 2024

Nancy

Best location ever.

Great location, staff very friendly. Would stay again.

Friends_and_family Family

10/10

Exceptional

23 Jan 2024

Alexis

An unexpected find

Business Family

8/10

Excellent

27 Oct 2023

Michael

The apartment is a little run down, but pretty spacious. The hotel staff were extremely friendly and made check-in easy. The apartment is in the middle of the downtown pedestrian area, so it’s pretty loud at night. The staff provided ear plugs, which were much appreciated. You can’t beat the location for access to shopping, museums, and the Duomo.

Leisure Family

10/10

Exceptional

23 Sep 2023

France

Bit difficult to locate, sign is located just off the sidewalk rather than up at eye level. Location is great.

Leisure Partner

8/10

Excellent

14 Sep 2023

Jon

Very friendly. Little tricky to find but eventually after circling the block discovered it. The bedding was minimal and a little cold so be aware and can be a little noisy with the trams at night but overall positive experience.

10/10

Exceptional

09 Sep 2023

Stephen

Great location. Clean and bright room. The front desk staff was great especially Alfredo.

Self

2/10

Poor

14 Jul 2023

Gevorg

Changed the room 3 times, none were as described

10/10

Exceptional

14 Jul 2023

Faranak

Great location and clean room

Great location, very clean, with all required amenities, old building but rooms in good shape. Interesting elevator! Easy check in and check out. The only downside is that the sofa bed was noisy and uncomfortable.

Friends_and_family Family

10/10

Exceptional

19 Jan 2023

David

The property was in an excellent position, clean and friendly.

Leisure Family

10/10

Exceptional

27 Nov 2022

Zuriel Ramos

Great location and great staff.

Leisure Family

8/10

Excellent

31 Oct 2022

Timothy

Great location. Reception was more than welcoming and accommodating

Leisure Family

10/10

Exceptional

23 Oct 2022

Theodore

The staff was very friendly and the room was very nice! It was right around the corner from the Milan Cathedral. Would definitely recommend!!

Leisure Partner

10/10

Exceptional

17 Sep 2022

Marjorie

The service at Aparthotel dei Mercanti was very personal. Alfredo, Hasan, and Javier were all very welcoming, kind and helpful. Excellent location right near the Duomo. The kitchen was modern & well-equipped. Our fifth-floor apartment was very quiet despite the central location. Highly recommend!

Leisure

10/10

Exceptional

17 Sep 2022

Elaina

The property is in amazing proximity to the Duomo and the Galleria, the staff was kind and the room was gorgeous. Only thing that was missing was sheets for the sofa bed

Leisure Friends

10/10

Exceptional

19 Oct 2021

Dan

Excellent location, literally over the road from the Duomo. The room was really well furnished and the staff were so friendly and couldn’t be more accommodating and helpful. I would definitely stay here again.

Leisure Partner

8/10

Excellent

04 Mar 2020

Erlinda

Wonderful.

Pretty good., nice location and friendly staffs ! They are very helpful.

Partner

10/10

Exceptional

11 Nov 2019

Verified traveler

Enzo the property management was fantastic to deal with.
He was a thorough communicator throughout the whole stay, meanwhile the building itself was under going renovations.
As a first timer in Milan, it was hard to find, as their was no signage, and tucked away in a private off street setting.
Walk 50-100m, and you are at Duomo, a large tourist attraction, which has a taxi rank right there. Real convenient.
If I was to head back to Milan, I would make a booking at the same place. 👍

Business_and_leisure Family

2/10

Poor

30 Aug 2019

Evan

Lousy night lousy hotel and lousy customer service

The hotel was impossible to find, undergoing internal construction, very noisy due to the trams running until late at night, I was charged for a second room because Hotels.com screwed up the booking and the rooms were falling apart with bookshelves hanging off the walls above the beds.

Friends_and_family Family

2/10

Poor

27 Jul 2019

Verified traveler

The air conditioning did not work well. We sweat all night long. Also, the person at the front desk was not there to help at night or for check out in the morning.

Partner

8/10

Excellent

02 Jul 2019

Val

Perfect location to explore and enjoy Milan. Would be hard to find better. The apartment was lovely and modern and very comfortable. Umberto was very helpful.

Leisure Partner

10/10

Exceptional

23 Jun 2019

Cynthia

great little apartment to see the city

are stay was a quick jumping off point for our vacation, being in heart of Milan right by the Basilica was amazing, The hotel has an elevator \"small\" but it meant we did not have to hall our bags up 3 flights of stairs. The apartment was beautiful, decorated very nice. Private bath, bedroom, pull out couch for my daughter, great wifi
secure building,

Family

6/10

Pleasant

22 Jun 2019

Pieter

It was an overall good experience. Clearly the location with 2 minutes walk to piazza duomo is the big winner. Noisy at night and smallest elevator I have ever seen in my life. Clean and comfortable room. If you need service after 5 pm, nobody is there. Good luck.

Family

10/10

Exceptional

10 Jun 2019

Mario/Alina

What I like the most was the location, the cleanliness and the friendly staff. I would recommend this property to all my friends and of course I would certainly stay here next time I would be in Milan.
Thank you very much for the good time I spend here.

Leisure Partner

8/10

Excellent

23 May 2019

Sallie

One night stay

We only stayed for one night due to a cancelled flight. Location was great, however being very central there was a lot of noise from the trams that run throughout the night. Apartment was spotless, spacious, with all the essentials and very friendly staff.

Family

10/10

Exceptional

14 May 2019

Verified traveler

They were very welcoming and the facility was great for a business traveler like me.

8/10

Excellent

12 May 2019

J A

Great Location

Great location. But a hint - if getting a taxi from the station, just ask to be taken to Piazza Duomo to the taxi stand at front of Duomo. This is only a few metres to the apartment through alley opposite (use map). Better than giving exact address as hard for taxi to find. Tiny lift but thank goodness it was there as we were on the fifth floor! Great restaurants in near vicinity. We went on Last Supper, Castle and Duomo Tour which is well worth it. But get a cab to starting point as it is further than it looks on map.

Family

8/10

Excellent

08 Mar 2019

Verified traveler

Location is amazing for walking to touristy sights.

Leisure Partner

10/10

Exceptional

28 Feb 2019

Verified traveler

Great place. Central location. Train noise.

The place was amazing. The location was fantastic, so close to Duomo and the metro stations. The accomodations were unique and interesting. The decor and design was very Italian. I loved the jacuzzi tub in my room. I enjoyed the older building and unique lift. The only downside was the street noise from the trolleys and buses that run by continually. There is nothing they can really do about that but they did provide ear plugs. If city noise bothers you this is an issue. Otherwise I would give it a 10 out of 10.

6/10

Pleasant

28 Dec 2018

Chi Kong

Vacation in Milan

Service staff are very nice & helpful, we appreciated the service & support they provided. The hotel location are perfect for a few David holidays, it is 2 mins walk to Duomo & Cathedral. However the hotel is 100 years old, the facility is in acceptable condition but it is outdated. I think it may be suitable for budgeted limited traveller.

Family

10/10

Exceptional

09 Dec 2018

Verified traveler

Excellent location
Owner is very nice and helpful
The apartment was perfect for my trip
Perfect to visit Milan

Business Self

10/10

Exceptional

03 Dec 2018

CalvinL

The apartment is very close to major shopping streets - which can be very busy and crowded during peak period. Staff was friendly and helpful - introduced very nice restaurant for dinner. Room was exceptionally nice and made me feel at home.

Leisure Friends

10/10

Exceptional

22 Nov 2018

Tripon

The lift did not work on last day and had to walk down 4 flights.

Leisure Partner

8/10

Excellent

31 Oct 2018

Verified traveler

the property is ok. is not a hotel. is an apartment building. the apartment was clean and with good amenities. there is not a person at the building available in case there is an emergency or a need. the location is very, very good. the location would be the reason I would stay there again.

8/10

Excellent

18 Oct 2018

Verified traveler

Nice place, noisy trams outside...

Great place, spacious, clean modern. Just... bring earplugs: the trams outside are VERY noisy, but this is not the hotel's fault!

2/10

Poor

14 Oct 2018

Maria

Not Happy!

This booking was transferred over to a lower class hotel without notification. Not happy!!!!

Partner

10/10

Exceptional

09 Oct 2018

Verified traveler

Location! And design.

We had an excellent time at ApartHotel dei Mercanti. The location is absolutely fabulous- right in the heart of the city, literally just steps from the Duomo. With abundant eating, shopping, banking and transportation at your fingertips, you can't find a better location.
The staff was fantastic, attentive, respectful and thorough. We did not want for anything.

Only a few tips to pass on to prospective guests:
- stairs, or a very small elevator: this is a historic building and originally designed without the conveniences of modern \"up and down\" movement. Meaning, you will either climb many stairs or take a very small elevator. For some, this is a non-issue. But for others, can be an inconvenience. We considered the steps a great way to burn off the calories from all the great food we ate!
- environmental sound: since you are literally right next to all this awesomeness, then there will also be a lot of outside noise, especially on Friday's and Saturday's. The hotel provides earplugs, but you might want to ask for a higher room .

Other than these 2 things, the style is modern and comfortable. We loved the design of the bathroom. and the kitchenette was super convenient. You won't be disappointed.

Family

10/10

Exceptional

02 Sep 2018

Verified traveler

Very accommodating. Great location, next to Duomo.

4/10

Poor

30 Aug 2018

Verified traveler

This place is not a hotel. It is a apartment in not a so good building. The location is not good. There is constant sound of train at night. The air condition does not work properly. We alway stay in hotels and this was a shock for us. The staff are nice and polite, but this should not be presented as a hotel. The location is in a bad part of Duomo. Please consider doing some homework before booking this place.

8/10

Excellent

06 Aug 2018

Flora

Great hotel

Great hotel, central location by St. Marks Square.

Family

10/10

Exceptional

31 Jul 2018

MaryamFred

This place is just amazing overall!!! Best place we’ve stayed so far! The building was an old apartment and is fully renovated and very clean. The apartment that we stayed was very spacious, and it was one of the smallest rooms! It comes with kitchen which cane in very handy. The checkin was very fast and Alessandro was very friendly and efficient. The location is unbelievablely amazing! Right by the duomo!!!! You will love this place. We stayed for 4 nights and had a hard time saying bye to it!

8/10

Excellent

25 Jul 2018

Luis

Location,location,location!

The location is what makes this a great pick for a hotel.the aparment was nice ,nothing fancy and the host Alexandro he was very helpful.

Family

8/10

Excellent

23 Jul 2018

Verified traveler

Location, Location, Location

The location was central to everything, it was fantastic! The host was super helpful and so nice!

8/10

Excellent

12 Jul 2018

Elsa

Nice place

8/10

Excellent

05 Jul 2018

Verified traveler

Comfortable Apt with Superb Central Location

This place is a collection of small apartments perfectly located right near the Duomo. You literally take a right out the front door and walk maybe 100m and you’re at the Duomo plaza. It’s fantastic. The apartment itself was small but comfortable. There is free wifi that is nice. It is not blazing fast but gets the job done. The price was also quite reasonable for such a great location.

10/10

Exceptional

05 Jun 2018

Acho

Convenient apartment by Duomo

LOVED our stay in this apartment literally steps from the duomo. The pictures you see is exactly what you get. Very clean and comfortable. I loved the modern bathroom. Very convenient with 2 sinks and plenty of counter space. Bed was comfortable, lots of space in the studio to put stuff on. Kitchenette with a small dining space - loved having access to a kettle and coffee maker. Housekeeper was friendly. Alessandro at the front desk was lovely. He gave us a warm welcome on the first day. Unfortunately he wasn't around when we were checking out so we left the keys and city tax in cash with a note on his office chair. Left a message for him via the booking site and he got back to us. I wish we were more clear on checkout times though. A little disconcerting to not find anyone there if we did have a problem during check-out.

It was a luxury staying here for 2 nights. Would stay again next time I visit Milan.

10/10

Exceptional

27 May 2018

Cindi

Great location

Can't imagine a better location in Milan - steps from the duomo and the galleria. An ancient building converted into a sweet little apartment hotel. We loved it.

Partner

10/10

Exceptional

20 May 2018

Zeynep

Excellent place near Duomo

It was excellent except the noise from outside

Family

10/10

Exceptional

15 May 2018

Frederick

a Duomo gem

Great location, right around the corner from the Duomo. Complimentary breakfast delivered on a cart at your requested time.

Partner

8/10

Excellent

17 Apr 2018

NAJ

In the heart of Duomo

Apartment is clean, place is convenient and central to everything Milan has to offer! Great experience!

10/10

Exceptional

16 Apr 2018

Verified traveler

Amazing location, swank apartment

8/10

Excellent

26 Feb 2018

Glorianne

Recommended

The apartment interior is very clean and modern, the location perfect and the service very good indeed. The only thing i didn’t like was the ancient elevator.. was nervous when using it. Apart from this highly recommended

Family

2/10

Poor

12 Feb 2018

ornit

\"Thieves! We want our money back!

We booked for 5 nights mistakenly for January instead of February (pressed 1 instead of 2). Immediately tried to correct and requested a refund of 750 Euros. The hotel did not hesitate to slam the phone on our faces not before they shouted: You have to pay for your mistake!\"
And we say: our sole mistake was to book in a hotel of crooks!

8/10

Excellent

13 Oct 2017

Verified traveler

The apartment was clean and the location was perfect.

8/10

Excellent

23 Aug 2017

Mumu

Unbeatable location

Great location. Excelent staf. Recommend to to anybody.

10/10

Exceptional

23 Aug 2017

Fangyuan

Excellent location and tidy room

The staff was very friendly and helpful. The room looked exactly the same as the advertisement pictures and were very tidy, modern and clean. The drawbacks were that there was no curtain in the living room which was used as a single bedroom with a sofa bed so it was quite bright during the night. Our room was facing the street so the noice of trams running through was very frequent. Overall it was a nice room, especially it's location was really good, 3 minutes to the cathedral. I can't ask for more at this price.

Family

10/10

Exceptional

16 Jul 2017

SHARON

NC Travellers

Wonderful location in a little piazza across from the Duomo. Easy walking distance to most of the sights we were interested in. Apartment was charming!! Reception staff incredibly helpful. Will definitely stay here again, we loved it!!!

Family

10/10

Exceptional

10 Jul 2017

Alice

AMAZING Location. Great value!

Centrally located... just a stones throw from Duomo and a short walk to Teatro alla Scala. Tons of easy transportation and dining options. Friendly staff. Since this is located in an apartment building, it was hard to find at first. Make sure to study the map prior to arriving. The apartment is spacious, clean and modern. The only negative is the street noise at night but the hotel does provide earplugs. Overall, a great stay!

10/10

Exceptional

28 May 2017

Darla

Fab

Fabulous place

We'll be coming back again.

Partner

10/10

Exceptional

12 Oct 2016

Marisa

Perfect! Clean, big room, comfy bed, great shower

The hotel was amazing, perfect location and super clean. The bathroom was huge, shower was great, bed was comfortable and all at an amazing price. I know I said it was clean, but this was the cleanest hotel of our 10 day stay in Italy. You walk out of the hotel and you are in the heart of the city.

If I had to pick a negative, it is that we only stayed one night ;-). In all seriousness, we don't have one real complaint with the hotel.

The only initial issue we had was finding it, but that is more of a google maps issue than a hotel issue. The door has a menu and a buzzer to call the front desk where they will check you in. They even let us leave our bags there for 3 hours before our check in time so we could walk the city.

Partner

8/10

Excellent

22 Aug 2016

Happy

Great staff, Double bed size questionable

We thoroughly enjoyed our stay at this hotel. However the bed size for 2 people is much smaller than you would expect from conventional hotels. The main staff member was able to assign a larger room after bringing it up sternly, but we may have been the lucky ones as we overheard another woman complaining on the phone about the same problem. Despite all this, it was a great location and highly recommended for single travelers.
I would advise any future guests to book a room with 2 beds in order to sleep comfortably.

Thank you to the staff of this hotel for accommodating us!