The Pitlochry Hydro Hotel

United Kingdom , Perth
PERTHSHIRE, Knockard Rd, PH16 5JH
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

07 Mar 2026

Geoffrey

everything was fine

Partner

8/10

Excellent

04 Mar 2026

Michael

Room was good size , smell of paint from renovation. Breakfast was all good . Didn’t use pool as small and busy . Overall nice stay in great location , staff were friendly and helpful .

Partner

6/10

Pleasant

04 Mar 2026

Scott

Breakfast good, staff were fine. Cleanliness appeared good, however

6/10

Pleasant

01 Mar 2026

Vanessa

We were underwhelmed with our room. It was basic and had tiny windows. The staff looked bored and the food wasn’t great. Breakfast was good though ! We would not stay again however.

Partner

8/10

Excellent

26 Feb 2026

Frances

Overall a nice stay. However the whole hotel is like a sauna, burning hot everywhere apart from your room where you can control the heat. The breakfast room is like sitting in a sauna, not sure why they have to have sky high temperatures, makes it incredibly uncomfortable to eat in.

Self

6/10

Pleasant

18 Feb 2026

Kathleen

Room was cold, shower poor, 1st day jacuzzi not working, said due to low temperature but the water was very warm so very disappointed ☹️ breakfast service on 1st morning not great, had to wait for hot food,a suggestion would be more staff on the floor to keep the food topped up, better on 2nd day, I don't think it was worth the £310 I paid for 2 nights b&b, sorry 😐

Partner

10/10

Exceptional

12 Feb 2026

Frances

Clean comfortable room. Great pool and sauna. Great breakfast.

Business_and_leisure Self

10/10

Exceptional

08 Feb 2026

Denise

Clean rooms.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2026

Allan

Great all round

Partner

10/10

Exceptional

01 Feb 2026

Pamela

Freshly decorated room. Exceptionally clean. Amazing staff. Even more amazing food!!! This hotel is a gem!!! I don’t understand all of the bad reviews. We genuinely couldn’t find fault apart from lift not working

Friends_and_family Family

4/10

Poor

01 Feb 2026

Clare

Room was fine.

8/10

Excellent

27 Jan 2026

Jayne

A good hotel to stay in for exploring. The hotel is going through some redecorating but could really do with a full program of renovation.

Partner

10/10

Exceptional

18 Jan 2026

David

Partner

8/10

Excellent

17 Jan 2026

Brian

Our room, Superior Double Room, was spacious, clean and well equipped. The staff were extremely helpful, even set-up a dining tables for our Party x9, in the Lounge area to accommodate our dog.

8/10

Excellent

16 Jan 2026

Brian

Our room, Superior Double, was spacious, well equipped and clean.
The Staff were very helpful and efficient, even went to great effort to set up dining tables for our Party x 9, in the Lounge area to accommodate our dog.
Overall, we had a great stay in the Hydro hotel.

Leisure Family

8/10

Excellent

15 Jan 2026

Wessel

Clean room and good service - we enjoyed ourselves. The pool area is really good and relaxing. We will be back.

Friends_and_family Family

8/10

Excellent

12 Jan 2026

stephen

The room was nice. Just a bit out dated, no fridge, and couldnt figure out the heating.

Staff were friendly and place very accommodating for babies and dogs!!!

Would highly recommend

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Joseph

Staff are welcoming and provided great and friendly support throughout our stay.
While conditions outside were \"Baltic\",(-6to 8), + snow, accessibility was a challenge uphill.
However, once in the door, warmth of staff and heating of Hotel,including room was cuddly. Food and service in bar/ restaurant high standard.
Hotel itself is Old.. therefore maybe a bit worn/tired in places, but Staff and Atmosphere make up for that.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Margaret and Alexander

The room was basic but very comfortable and warm as the weather outside was freexing.The breakfast was great plenty hot and cold selection.The staff and the facilities were excellent.

8/10

Excellent

05 Jan 2026

ALAN

Good value and great Breakfast

Partner

8/10

Excellent

29 Dec 2025

Elisabeth

Huge family room and spacious bathroom, but could do with some hooks to hang up towels and coats especially as the room was for 4 people

Leisure

10/10

Exceptional

28 Dec 2025

Roman

Thank you

Leisure Family

10/10

Exceptional

23 Dec 2025

Frances

Room very clean, staff really attentive and pleasant.

Leisure Friends

8/10

Excellent

22 Dec 2025

Alastair

Our room was spacious and clean. A king size bed would have been preferable. Quiet.

Partner

8/10

Excellent

22 Dec 2025

Stewart

Family enjoyed the leisure facilities

Leisure Family

8/10

Excellent

20 Dec 2025

Kirstie

Lovely views, great swimming pool, comfortable bedroom & delicious breakfast

Partner

10/10

Exceptional

15 Dec 2025

Very relaxing atmosphere in hotel, staff very friendly.
Plenty of parking, the pool and sauna were amazing.

Partner

2/10

Poor

13 Dec 2025

anne

Not for me.

Leisure Family

2/10

Poor

08 Dec 2025

Victoria

The toilet in my room did not flush properly and got blocked, when I did try to flush the chain water came up through the sink plug hole which smelled of sewage and when I ran the tap in the sink water bubbled up through the toilet. I reported this to staff at reception and although they apologised I wasn't offered a change of room and was told that a plumber would be hard to get over the weekend. When I reported it again in the morning was a told that a lot of people had complained about the water that day. No pressure in the shower - water came out as a dribble. Bed was very uncomfortable with springs poking in my back all night. Hotel was uncomfortably hot and generally quite old and run down. Disappointing, glad I only booked one night and won't be staying again.

Friends_and_family Friends

10/10

Exceptional

04 Dec 2025

Bruce

Excellent service from the team and the food was delicious thanks for your service Jackie and Bruce
We will be back

Leisure Partner

10/10

Exceptional

04 Dec 2025

Rafal

Great location!

Business Self

2/10

Poor

28 Nov 2025

Karen

We arrived at hotel at 5.30pm. The check in is from 3pm, the room was bitterly cold like being outside. The reception check in staff went to the room to check the heating but the heating wasnt working. We asked for a heater then another one but the toilet was so cold it was like being outside. The room needs properly heated before guests arrive. We paid £130 and had the most uncomfortable night ever .

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Irene

The single room was fine; comfortable bed, lovely fresh bedding. The bathroom was ok but the bath and shower were a bit challenging for an old person.
Very good breakfast choice!
Very pleasant staff
Bar menu, all the usual food you see in almost every hotel. Disappointing.

Friends_and_family Friends

10/10

Exceptional

18 Nov 2025

Yann

Clean room and friendly staff

Self

8/10

Excellent

16 Nov 2025

Derek

Good hotel for the price great breakfast best pool on Pitlochry

10/10

Exceptional

15 Nov 2025

Christine

We arrived 3 hrs early thinking we would explore the town before check-in. Unfortunately it was pouring of rain. My partner asked in the hotel to use the toilet explaining what's our plans were to the receptionist who offered us access to the health suite, we were delighted and really appreciated early access to the health suite. We practically had it to ourselves. It was lovely, the sauna was very relaxing with the tranquil music softly playing. It really made a difference to our stay, gave us more time to enjoy the hotel after booking in. Our room was warm, cosy, clean. We enjoyed our dinner in the restaurant. The following morning we had a lovely breakfast, all fresh and plenty of options to suit everyone. Prices in the bar were reasonable offering a relaxing area to enjoy a few drinks. Staff were all really lovely, so helpful. All in all we had a lovely 2 night stay definitely recommend and hope to return in the future.

Partner

8/10

Excellent

15 Nov 2025

Heather

Buffet lots of choices freshly cooked and quickly replenished. Bar efficient and nice bar meal options room large with good views, room was a little cold, but a extra heater was already in the room so no problems. Enjoyed swimming pool sauna and whirlpool. Dog friendly so would stay again

Leisure Pet

10/10

Exceptional

13 Nov 2025

ELIZABETH

Lovely room, friendly staff, reasonable prices, good location, ease of parking

Friends_and_family Friends

6/10

Pleasant

13 Nov 2025

Nichola

The staff were helpful and friendly, and the breakfast was lovely. But overall I was disappointed, the decor in the pool area and in my room was very tired, my shower was so old I had to google how to use it - but then I still couldn't get it to work and had to wash my hair in the sink! for >£100 per night its not what I'd expected. I reported this to reception in the morning and they said they'd take a look

Leisure Self

6/10

Pleasant

13 Nov 2025

Elaine

Staff were lovely and helpful, room was clean although stain on duvet cover, dust and debris inside light Fitting Dog friendly in most areas of hotel and our dog received a small pack which was a lovely touch. llovely touch

Partner

6/10

Pleasant

11 Nov 2025

Annie

The staff were very nice however the hotel is incredibly tired. Rooms were clean enough but very tired and pretty basic.
The food was good however, and the pool small but nice - not quite a spa but fine.

6/10

Pleasant

10 Nov 2025

Bernard

Cold Room - heater in wardrobe not good enough.

Partner

10/10

Exceptional

05 Nov 2025

Carol

Clean room , comfortable beds and very friendly staff as always.

Leisure Friends

8/10

Excellent

05 Nov 2025

David

Really enjoyed stay at Hydro.
Staff were great, helpful, pleasant.
Food was brilliant.

Leisure Partner

6/10

Pleasant

03 Nov 2025

Lindsay

Girl on reception was polite and welcoming, I had an issue where my card was charged twice and wanted to check on check out that it had been refunded for one of the charges, the gentleman was adamant I had not been charged twice as one had been cancelled although his colleague left a note for the manager to day before to refund one of the payments, his manner was not very good, I was going to give feedback that the room was cold heating did not work and the flop is very slanted in the room with also a part of the carpet through the middle could potentially cause a trip hazard but he didn’t ask how our stay was so no option but to leave it on here.

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

katherine

Clean room, fantastic staff a special mention of the barman who was on, a very friendly and chatty man who made the evening a very relaxed and fun atmosphere. I prepaid for dinner and I couldn't find much information on it I thought it would be easier. It was a very basic with not much choice the food was lovely but it's not something I would have picked. We could only have it from 6 onwards and it wo

Partner

10/10

Exceptional

31 Oct 2025

Patricia

Lovely service from all the staff at this hotel. Our room was spacious for a family of 3. Bar was lovely and evening entertainment a bonus.

4/10

Poor

29 Oct 2025

Tele

The room looked nothing like advertised. It definitely did not look like a superior double room with scenic view. It looked like we paid for that but were given a different room. Which was a shame as I was really looking forward to staying there as it was for a very special occasion. Will absolutely not be staying here in the future.

6/10

Pleasant

29 Oct 2025

Craig

Pros: Good value for money, nice area, large spacious rooms, warm pool

Cons: Feels a bit dated, floorboards in the rooms very squeaky you hear every step of the person above, staff aren't willing to call out guests ignoring pool rules

10/10

Exceptional

29 Oct 2025

Glen

Good value, nice area

Business

4/10

Poor

28 Oct 2025

Gauravkumar

Rooms smelling with bleach.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Evelyn

This was the first time I have stayed away by myself since my husband died 4 years ago and I had the most wonderful experience from start to finish.
My room was superb as were all the staff.
Thank you so much.
I definitely will be back.

Leisure Self

10/10

Exceptional

28 Oct 2025

Claire

Beautiful hotel and rooms, stunning biewd , excellent customer service

Leisure

10/10

Exceptional

28 Oct 2025

Claire

Amazing buffet choice , well colked and hot and good choice of cereals etc

Leisure Partner

10/10

Exceptional

27 Oct 2025

Jim

I could not fault the service of staff the only issue was that the hotel is a little tired. The sure club was excellent, as was the food and the service. The room was spotless if a little cold but our trip represented great value. I would stay again.

Leisure

10/10

Exceptional

27 Oct 2025

Moira

Lovely hotel with very helpful staff

Leisure Partner

6/10

Pleasant

26 Oct 2025

Jon

Hotel staff were lovely, we had dinner in the bar which was great and breakfast was lovely too. Unfortunately there were some noisy guests staying which woke up our son but not within the hotels control and we couldn’t see which room they were in so just focused on getting our son back to sleep. We have stayed loads of time but will probably avoid a weekend again.

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Emily

Very comfortable room, an easy drive into town to explore. Breakfast was simple and convenient. Overall happy with our short stay on our road trip!

Leisure Family_with_children

8/10

Excellent

25 Oct 2025

Stuart

Room was nice and clean staff were very nice breakfast was good

Partner

6/10

Pleasant

23 Oct 2025

Lucy

Food was great, service was mixed between very friendly and some rather fed up sounding. The room was well overdue a refurb, bathroom had no working fan and was very cheaply done a long time ago. I could hear the conversation from next door along with being able to see out the hall from under the door so hall lights lit the room through the night. Overall ok but got unlucky with the room allocation.

Friends_and_family Family

6/10

Pleasant

22 Oct 2025

Nicola

The room was clean, the radiators were difficult to turn, but they had a portable heater in the cupboard, we would’ve liked a bath, the doors at the front and throughout were difficult to manoeuvre with a baby in a pram but the staff were very helpful when they were around. The swimming pool was nice even though a bit dated. The location of the hotel was up a very steep hill which was a bit of a pain getting into town.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2025

Rhian

Good size room, very clean.
Friendly staff.
We’ve been coming for years and we will definitely be back.

Friends_and_family Friends

8/10

Excellent

18 Oct 2025

Stephen

No breakfast

10/10

Exceptional

17 Oct 2025

Melanie

Our room was a really good size and very clean. Quiet area so our stay felt very peaceful

10/10

Exceptional

16 Oct 2025

Sally

Lovely to see children in the hotel for their half term holiday.
Staff very welcoming.

Partner

6/10

Pleasant

16 Oct 2025

Holly Janet

Easy parking, pet friendly, clean, great bed, terrible shower

Leisure Family

6/10

Pleasant

15 Oct 2025

Michelle

Room was spacious but dated. Floors uneven bathroom dated and in need of updating. Toilet seat damaged. TV aerial taped and TV could not get a channel. Room felt dusty. Windows could not be opened properly. Bathroom window was clear glass and had a roller blind. Could not open this as people could see in from outside. Hotel floors uneven. Decor outdated. Fixtures and fittings eg doors windows etc needed replacing. Staff were friendly and welcoming. Exterior of hotel looked nice and gardens well kept.
Not worth the cost of our stay given the disrepair of the room. Cheap throws and cushions used for decor.

Leisure Partner

8/10

Excellent

14 Oct 2025

Carrie

Lovely looking hotel from outside but rooms and decor inside is a bit tatty.
Good sized room, clean but could do with a facelift. Plenty of parking available. Short walk into Main Street but be aware of all uphill on the back to hotel. Didn’t have breakfast or food so can’t comment on that.

Friends_and_family Family

2/10

Poor

12 Oct 2025

ALYSON

Not good

It need of a refurbish smells in reception

Partner

8/10

Excellent

12 Oct 2025

Henry

Very happy with our room - superior twin on ground floor - excellently located for our elderly mother with easy access to all facilities. Booked evening meal option and more than happy with the food. Breakfast was braw - only lacked a wee but black pudding!!
Overall very happy with our two night stay and would certainly return.

Leisure Family

10/10

Exceptional

11 Oct 2025

gillian

Beautiful hotel, floorboards a bit creaky woken every morning with the people upstairs but to be expected of an older hotel, lovely big clean room nice and warm,

Leisure Family

2/10

Poor

10 Oct 2025

Elaine

Do not stay here, i made this booking as a gift for my mum and her card was charged without authorisation upon leaving. I have continually tried to reach the hotel where the reception is never answered and the booking line say they can not help.
I will be persuing this charge with the Fraud tream at my bank. Absolutely terrible to charge a pensioner with no authority.

8/10

Excellent

08 Oct 2025

Ben

Beautiful hotel

Really nice room, but could benefit from updating and some plug sockets didn't work.
Other than that, the bed was comfortable, the room was spacious, food was good, and the facilities and location were great. No issues!

Partner

6/10

Pleasant

08 Oct 2025

Maureen

Okay stay but the food at dinner was poor

Leisure

10/10

Exceptional

08 Oct 2025

Hugh

Very handy for the Enchanted Forest

Leisure

8/10

Excellent

07 Oct 2025

Pasquale

Would recommend this place. The village itself is an amazing place.

The hotel staff were all friendly and helpful. The bar and restaurant were good and well priced. The room was comfortable and clean but the bed could have been better. Given the age of the building I thought it was very well maintained. The breakfast was fantastic and gets you through the entire day. The meals in the restaurant for dinner were good also.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Celeste

Lovely clean room. We did upgrade our room and got a nice corner room with a view. Dinner was amazing..3 course meal for dinner (roast beef and Yorkish pie). Fantastic

Leisure Friends

8/10

Excellent

07 Oct 2025

Christine

Lovely area. Very clean. Lovely helpful staff.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Óscar

Really nice and helpful staff. Brilliant breakfast and lovely pool.

Leisure Family_with_children

2/10

Poor

05 Oct 2025

William

The pictures of the room online do not reflect reality. Room was very tired and run down, carpets very old, paint peeling off the wall below the room window. This hotel is very run down.

Partner

8/10

Excellent

03 Oct 2025

Dr Angela

Heating in room good.
Bedroom clean.

Gents' public toilets in hotel dirty, need to be checked more regularly.

Partner

2/10

Poor

01 Oct 2025

Ralph

Room not clean. No toilet paper, partial draining shower. No coffee - only an unpleasant odour. Thankfully the window opened and the bathroom fan worked. 1 star rating at best

Leisure Partner

6/10

Pleasant

01 Oct 2025

Christopher

Poor hot water supply for showering, had a tepid water shower, my wife didn’t shower because of water temperature, basically no improvement since our last visit. I informed reception and they both looked at each other and in unison replied O’ yes we will inform maintenance ! knowing full well the poor water temperature is a ongoing issue! Doh!

Leisure Friends

10/10

Exceptional

01 Oct 2025

Johana W

The room is huge as is the bathroom. We enjoyed the sauna, pool and hot tub (which wasn't very hot) a nice way to relax. Had dinner there as well, the pizza was excellent.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Sean

Staff very friendly and helpful, the spa was a pleasant surprise, we enjoyed a meal in the bar, the location was excellent

Partner

10/10

Exceptional

30 Sep 2025

Alexander

Very clean

Leisure

10/10

Exceptional

30 Sep 2025

Elaine

Excellent food and excellent service

10/10

Exceptional

29 Sep 2025

Michael

Good Spa facilities, quiet location, uphill walk from the town centre, lovely relaxing hotel will visit again.

Leisure Partner

8/10

Excellent

27 Sep 2025

Arthur

Good sized lovely looking hotel. Comfortable spacious room (suite) but in need of a refurb overall. The fixed menu 'table d'hôte' wasn't great but the breakfast was excellent. Good service and friendly staff. A 10 minute walk into town. If you want to walk, turn right as you exit the front door and you'll see a path down to the road.

Partner

8/10

Excellent

27 Sep 2025

Barbara

Reception area not always manned and you had sometimes to look for member of staff. Generally improved since the last visit but room for further upgrading.

Leisure Family

8/10

Excellent

25 Sep 2025

Gail

Provided all that we needed for a theatre visit

Friends_and_family Friends

10/10

Exceptional

24 Sep 2025

Keith

High ceiling

Leisure Family

8/10

Excellent

24 Sep 2025

GRANT

Great hotel in an excellent location, just a short walk from the station. The pool and jacuzzi are lovely, and while the hotel could use a little TLC, it only adds to its charm. The breakfast was excellent – highly recommended. Thank you 😊

8/10

Excellent

23 Sep 2025

Elio

Solid nights sleep.

Staff were attentive and knowledgeable about the area. Leisure facilities were great. Room was very spacious although shower head was very narrow and felt like a hose rather than a shower. But other than that, no complaints.

Partner

6/10

Pleasant

20 Sep 2025

Craig

The property is a bit aged however clean and convenient

Leisure Family

8/10

Excellent

20 Sep 2025

Kerrie

Clean rooms. Comfortable beds.
Pool was an extra convenience.

Leisure Partner

6/10

Pleasant

19 Sep 2025

Steven

I used to work there 30 years ago and I don't think they have changed the mattress in that time, could not get to sleep in the bed

10/10

Exceptional

19 Sep 2025

Malcolm

The care taken over adapting menus for my food allergies ( lactose intolerant and gluten free) was really so impressive and appreciated. A big thank you to all.

Leisure Partner

6/10

Pleasant

18 Sep 2025

Maureen

Love where the hotel is great location and parking was fine
Felt staff were not too helpful at times especially when trying to get a soft drink or tea at the bar. I had a problem with the fan in the bathroom which made a terrible noise the first night I switched it on and then stopped working. I reported it in the morning and was told someone would fix it but it never happened which was not too good when having showers etc

Leisure Family

2/10

Poor

14 Sep 2025

Jayne

Unsatisfactory

Leisure not living up to expectations with regard to changing rooms, only two not enough. The hotel itself requires a complete overhaul, the window frames were not cleaned. The rooms are cold even though the radiator was on full. The floors are uneven in our bedroom and also the corridor. Found the staff very unfriendly, need training, especially the bar staff which made me feel like an inconvenience. We will not be returning, especially as we paid for two nights and left after the first night

Partner