Name: The Pitlochry Hydro Hotel
Address: Knockard Rd, PH16 5JH, Perthshire, PH16 5JH, GB

8/10

Excellent

05 Aug 2026

Gordon

Generally good stay. No hot water in morning. Jacuzzi not working. Staff helpful.

6/10

Pleasant

02 Aug 2026

Carol-Ann

Reception was ok but language barrier made things difficult, even though English is our native language. The room was large but the bed was small. The bedrooms, bathrooms and corridors are looking tired, corners, skirtings and edges are in need of a clean. The pool is great, lovely and warm. The wet change bags should be in changing room not on pool side, none of the lockers lock.

10/10

Exceptional

01 Aug 2026

Mary

Lovely room was travelling with a group and all 3 were different and lovely. Very good breakfast

6/10

Pleasant

29 Jul 2026

Jenny

Building is very old. Needs a lot of work to udate windows. Lots of holes under carpets and lift door doesnt fully close. Tired decor but needs fair but of work

10/10

Exceptional

29 Jul 2026

Janice

Lovely spacious clean room, staff were pleasant.

6/10

Pleasant

26 Jul 2026

Ruth

Very disappointed by the standard double room (216).
Very dated decor, cobwebs present, spiders eggs, previous guest’s dirty sock in the wardrobe! Shower was dreadful, no water pressure, bathroom from the 1970/80’s.
Bed was extremely firm and uncomfortable as were the pillows so hardly slept.
Breakfast however was excellent and the staff there were very polite.

8/10

Excellent

26 Jul 2026

Alan

Clean room with all essentials provided. Good well cooked breakfast with plenty of choice. Large car park with ample spaces for all guests. Very helpful and friendly staff.

10/10

Exceptional

17 Jul 2026

Ian

Although slightly above the town the hydro is almost unique in Pitlichry for the availability if parking. It maintains the air of Victorian grandeur at a very reasonable price

Partner

6/10

Pleasant

17 Jul 2026

Roseanna

Comfy bed. Hotel is a bit run down and the shower was terrible. It was so slow and cold.

Partner

10/10

Exceptional

14 Jul 2026

Juan

Habitación amplia, limpia y muy bonita. El hotel es un edificio viejo pero muy acogedor. El desayuno excelente 👌

Family_with_children

8/10

Excellent

11 Jul 2026

robert

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Friends

8/10

Excellent

11 Jul 2026

Brian

Nice friendly staff and a clean room ,good breakfast with plenty of choices to suit everyone

Partner

8/10

Excellent

10 Jul 2026

Lynne

Excellent hotel, but had to wait to check in

Friends_and_family Friends

6/10

Pleasant

06 Jul 2026

Sarah

The hotel is in a lovely spot, and the breakfast was really fresh, and lots of choice. The hotel itself definitely needs upgrading. It felt tired.
The rooms were also tired, clean enough, the bathroom had no lock on door and shower pressure was terrible. It was OK, bug dont think id stay again. Pitlochry itself is always fab, and really worth a visit.

Partner

10/10

Exceptional

05 Jul 2026

Neale

Our room was very nice new furniture and the bathroom was all new

8/10

Excellent

03 Jul 2026

Jessica

Parking was easy. Rooms are big. Bathroom may be due for an update but it was fine overall. I’d stay here again.

Family

10/10

Exceptional

01 Jul 2026

Joyce

We had a lovely time here at the highland Hydro Hotel. The staff were excellent, friendly and eager to help! Zultan, Lima, Yasara and a young chap in the restaurant were all superb and definitely assets for your hotel! The pool was my favorite place to be, we will return! Our room was large, clean and very comfortable! Even our dog was made feel very welcome! (Loved the doggy food menu) Thank you all!

Partner

10/10

Exceptional

30 Jun 2026

Scott

parking was brilliant ... staff were excellent and location brilliant and room so comfortable .....so thankful they had a lift inside the hotel

Self

10/10

Exceptional

29 Jun 2026

Julie

Room was newly refurbished and was a decent size. Bed was large with comfy pillows and matress. Tea and coffee making facilities in the room. Overflow car park next to hotel and staff were very helpful and friendly

Partner

10/10

Exceptional

29 Jun 2026

Karen

We received a warm and friendly welcome, and found all staff to be helpful and accommodating. Room was spacious, clean and had amazing views. The hotel was truly dog friendly, with our pooch being made equally welcome

Partner

6/10

Pleasant

29 Jun 2026

Jane

The hotel is situated up the hill away from the main high street. On the day we arrived, the restaurant was closed due to lack of guests whilst restaurants in the high street were very busy which didn't instill much confidence on us dining in their bar instead.
The hotel decor was dated and the lift was very slow. The button panel inside the lift was loose, again didn't make me feel safe using the lift.
The room was clean, acceptable but not exceptional. There is tea and coffee making facility inside the room, only shower no bath. It own was on the top floor and the water pressure was not good.
Breakfast was a decent full English breakfast materials served in buffet style, but not impressed with the availability of fresh fruits.

Partner

10/10

Exceptional

28 Jun 2026

Glenn

lovely hotel, cant't fault it,

Partner

4/10

Poor

26 Jun 2026

Dan

Very outdated hotel with a very poor representation of a leisure centre which consists of a room which was smaller than the bedroom, a sauna which is a health & safety risk due to the wood burning and catching light. The window in the room is pointless as it doesn’t stay open so had to wedge something under neath to keep it open. Rubbish was under the desk when I checked in and generally speaking the stay wasn’t worth what you pay for it.

Self

10/10

Exceptional

24 Jun 2026

Brian

Old world hotel with great ambience and pristine bedroom and bathroom. A blend of old and new done very well.

Partner

6/10

Pleasant

22 Jun 2026

John

Good location and breakfast but room and hotel looking a bit tired.

Hot day when we arrived but heating in our room was on full so like a sauna. Asked for a portable fan but reception forgot so had to chase. Also windows in room didnt open properly so hard to get air in

Partner

8/10

Excellent

21 Jun 2026

Neil

Very comfortable and a good base. The breakfast service was excellent with very fresh food being brought out on a regular basis

Partner

10/10

Exceptional

20 Jun 2026

Cathleen

Good room and service - very satisfactory for the price . A quiet calm stay in a good location , very easy walking distance to centre of Pitlochry. I enjoyed the spa facilities

Self

6/10

Pleasant

19 Jun 2026

Jennifer

Long walk to town and all uphill on way back. Older hotel, thin walls.

Family

2/10

Poor

18 Jun 2026

Tiborne

Extremely disappointed as nothing reflects the online photos. Very dated rooms with dirt overall. Cleanliness concerning, service below minimum standards. Breakfast was a buffet selection with basic items missing and very poor quality.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Derek

Stayed for 2 nights dinner, bed & breakfast superior double room with view. Lovely room good meals, been to several hotels in Pitlochry but this is probably the best for value and service as long as your ok with a walk uphill from the town which is under 10 minutes

Partner

8/10

Excellent

15 Jun 2026

nicola

Great location for exploring Pitlochry. Stayed in a Superior Double Room with Scenic View. Our room was a ground floor, which was really close to the swimming pool, so great for going to pool in swimming costume and a towel without needing to change. Lovely spacious large room with a comfy bed. The hotel is a little run down but that is also reflected in the price, so overall I was happy with what we paid and got. Light in bathroom out but told reception and fixed quickly. Radiator towel didn't work in bathroom and wasn't able to be fixed during stay. The heating only comes on late a night so room cold when get back from excursions but then really hot in the evening (old style cast iron big radiators), we turned them both off, as in bed with a thick duvet gets a bit much, the radiators stay lukewarm even when off, which was good for drying swimming costumes. They have the new infrared sauna which was lovely and the pool is huge and the jacuzzi was good too so well worth going for a swim. Ate at the restaurant first night, food was good but drink service was poor, took 20 mins for drinks to arrive. Ate at the bar the second night again food was good and buy own drink at bar. Ate out other two nights as so close, would recommend The Bridge Restaurant, 5-7 mins walk from hotel. Use the steps to the right as you leave the hotel, much shorter than the way you drive in.

Partner

10/10

Exceptional

10 Jun 2026

helen

clean comfortable stay. easy to access location with plenty of parking

Partner

8/10

Excellent

07 Jun 2026

Anne

Stopover on the way to Skye, clean and tidy!

Friends

10/10

Exceptional

06 Jun 2026

Sue

Excellent location.
Lots of parking.
Friendly,efficient reception.
Good sized room.
Comfortable beds.
Good storage.

Could do with more accessible power points.

Partner

10/10

Exceptional

05 Jun 2026

Elizabeth-May

The room was beautiful. Comfortable.
The view was great.
The staff are friendly and helpful.
The swimming pool was clean and refreshing.
The location is charming... Though quite a hike up the hill.

8/10

Excellent

03 Jun 2026

Lesley

Unexpectedly pleasant 1 night stay. Took a bit of finding.

Self

10/10

Exceptional

01 Jun 2026

Susan

Lovely clean friendly welcoming hotel with good sized comfortable rooms and great food with excellent staff . Will certainly return

10/10

Exceptional

01 Jun 2026

Allison

Great stay, wonderful staff

Friends_and_family Family

8/10

Excellent

30 May 2026

David Llewelyn

The front desk staff were very helpful. Clean rooms. Good breakfast with accommodating servers.
Pool and hot tub on site

8/10

Excellent

27 May 2026

Tom

For a b listed building it has maintained its beauty. I would recommend this hotel highly.

Partner

6/10

Pleasant

26 May 2026

Julia

Dinner was not good. Dry overcooked fish Undercooked and under seasoned vegetables.

Breakfast good.

Bed room has amazing view.

Friends_and_family Friends

6/10

Pleasant

22 May 2026

CLAIRE

Overnight break with breakfast & dinner included. Disappointed with the set meal. There was no fish & one of the starters they didn't have. However the did accommodate for us to have something from the bar menu. Stay was comfortable.

Friends_and_family Friends

6/10

Pleasant

21 May 2026

Julia

The room was nice and clean and comfortable. But the bathroom had no heating and the main door to the room had a 2 inch gap from the floorboard.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Chris

Plenty of parking. Nice to have pool and spa facilities. Staff all very helpful at reception and in the restaurant. Food excellent both dinner and breakfast. Evening entertainment was great too involving all those who were there enjoying it.

Friends

10/10

Exceptional

17 May 2026

Iain

Good facilities , room comfortable and freshly refurbished

Partner

2/10

Poor

17 May 2026

Gemma

The hotel is extremely run down. The menu for dinner was also tiny and the food was not good at all. The staff did not want to be there and were unhappy. The rooms were awful and stained floors and ceilings. Do not recommend

6/10

Pleasant

09 May 2026

Hugh

Parking was a real issue

Self

4/10

Poor

05 May 2026

Ian

Wasn't up to the standard I would have expected from a Hydro Hotel,
Hotel could do with some modernisation, was clean enough, but some areas look a bit worn down.
Booked dinner b&b, food choices were restricted even choosing from extras available, but not from full menu, food was very mediocre.
Service quite slow, no offer of drinks before meal, had to ask twice for drinks, didn't get drinks till main course.
Breakfast buffet a bit better.
No real staff interaction, even when booking out, not even asked if we enjoyed our stay or to have a nice day.
As only one night, didn't make use of Pool or leisure facilities.
Overall disapointed.

Partner

6/10

Pleasant

04 May 2026

Carl

The hotel was clean, and the staff were friendly and helpful throughout our stay. We didn’t use all of the facilities, such as the pool and sauna, but we did have a look and everything appeared to be in working order. Breakfast was good, with a reasonable selection of well-cooked items. We ate dinner at the hotel once and found the food to be fairly average.

The bedroom was clean and tidy, and the tea and coffee supplies were generous. There were a few maintenance issues: the window had a loose sash rope, the door had a noticeable gap which allowed both light and noise through, making the room a little noisy at times, the shower temperature was very difficult to regulate and ran extremely hot so care was needed when using it, and the toilet seat did not fit the toilet properly.

Overall, for the price we paid, it was reasonably comfortable and suitable for a short stay.

Partner

2/10

Poor

04 May 2026

Lindsay

Poor staff and hotel is needing a good face-lift.
I felt like we were in an old folks home

Partner

8/10

Excellent

04 May 2026

Janette

The cooked breakfast was really good and dining room layout was easy to negotiate.
Hotel located up a hill but is within easy reach of the town centre.
On the downside we stayed three nights but our room didn’t receive housekeeping during our stay.

Partner

8/10

Excellent

03 May 2026

Susan

A very clean room, excellent bathroom with a big shower.

Partner

8/10

Excellent

30 Apr 2026

Murray

Room could do with a lick of paint. Beds very comfortable had a great sleep. Breakfast brilliant and plenty of it. We had a bar meal on the second day,again the food was exceptional. Parking no problem. Staff very attentive. The hotel is a 10 minute walk off the main street, so wonderful and quiet. They have a large grassed area with benches within staggering distance of the bar. Perfect sun trap. Will definitely be back

Partner

10/10

Exceptional

24 Apr 2026

Geoffrey

Every thing was fine a good break for us

Partner

8/10

Excellent

23 Apr 2026

George

The staff were very helpful but the hotel generally requires a bit of TLC as it was a bit tired and dated. It is in an excellent location and the staff were excellent but the place needs a tidy to bring it to the required standard to justify the price level

Partner

8/10

Excellent

20 Apr 2026

Stephen

Ok

10/10

Exceptional

19 Apr 2026

Steven

Lovely food loads of parking space great value

8/10

Excellent

17 Apr 2026

Richard

Fantastic pool and great staff

Self

8/10

Excellent

16 Apr 2026

Zac

Toilet didn’t work. Asked for help from front desk and did not resolve the issue unfortunately. Room seemed outdated.

Partner

10/10

Exceptional

15 Apr 2026

Raymond

The Breakfast menu was expansive and fresh, dining was quick, fresh, well presented and good value. Parking was easy as plenty of spaces and two carparks. The saff were friendly and very accommodating. There was a clean and adequate swimming pool, jacuzzi an well equipped gym.

Pet

10/10

Exceptional

12 Apr 2026

Lisa

The hotel is beautiful. Really clean, quiet and spacious rooms. The main areas eg lobby, bar and restaurant are lovely. A very relaxing hotel to be in. Leisure facilities are excellent and town is in walking distance. Would highly recommend!

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Phil

A lovely, clean, newly refurbished room. Plenty parking and welcoming staff. A good breakfast.

Partner

8/10

Excellent

11 Apr 2026

Keith

Room very nice and clean. Parking very convenient and plentiful. Pre booked meal counld’ve had more menu choices. Breakfast was of good quality but there could’ve been more fresh fruit choices/ availability.

Partner

10/10

Exceptional

11 Apr 2026

Elizabeth

We had a lovely stay absolutely nothing to complain about booth breakfast and evening meals were lovely as you cater for everyones needs dietary wise. We were in one of thd refurbished rooms which was lovely our only slight disappointment was not getting much choice of TV channels to watch as it was only BBC channels available but not a big deal really we will certainly re-visit thank you to all the staff.

Family

8/10

Excellent

11 Apr 2026

Stephen

The breakfast was buffet style and there were plenty food for all types.
The staff were all young and helpful.
The rooms were clean but very basic and there waa no fridge.
The meals were very nice for dinner time and the drinks were hotel prices as expected.
The pool, sauna and jacuzzi were very clean and the morning times was quite quiet.

Partner

10/10

Exceptional

08 Apr 2026

Rhona

All facilities was clean , staff very friendly and helpful, breakfast was good

Partner

10/10

Exceptional

05 Apr 2026

Rosemarie

Good choice at breakfast. Room spotless, toilet recenly upgraded to a high standard. Ample parking. Great hotel, just wish it wasnt up a hill

Friends

6/10

Pleasant

04 Apr 2026

Katy

Nice hotel just needs updated & sound proofed.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Robert

Lovely hotel with excellent staff. Food was really good both for dinner and breakfast. Highly recommend this hotel for your stay in Pitlochry

Partner

10/10

Exceptional

03 Apr 2026

Frances

Lovely room, good breakfast, nice staff, free parking, great swimming pool and sauna.

Self

8/10

Excellent

19 Mar 2026

Janet

Room was ok, staff friendly, very steep roads to get to shops

Partner

10/10

Exceptional

07 Mar 2026

Geoffrey

everything was fine

Partner

8/10

Excellent

04 Mar 2026

Michael

Room was good size , smell of paint from renovation. Breakfast was all good . Didn’t use pool as small and busy . Overall nice stay in great location , staff were friendly and helpful .

Partner

6/10

Pleasant

04 Mar 2026

Scott

Breakfast good, staff were fine. Cleanliness appeared good, however

6/10

Pleasant

01 Mar 2026

Vanessa

We were underwhelmed with our room. It was basic and had tiny windows. The staff looked bored and the food wasn’t great. Breakfast was good though ! We would not stay again however.

Partner

8/10

Excellent

26 Feb 2026

Frances

Overall a nice stay. However the whole hotel is like a sauna, burning hot everywhere apart from your room where you can control the heat. The breakfast room is like sitting in a sauna, not sure why they have to have sky high temperatures, makes it incredibly uncomfortable to eat in.

Self

6/10

Pleasant

18 Feb 2026

Kathleen

Room was cold, shower poor, 1st day jacuzzi not working, said due to low temperature but the water was very warm so very disappointed ☹️ breakfast service on 1st morning not great, had to wait for hot food,a suggestion would be more staff on the floor to keep the food topped up, better on 2nd day, I don't think it was worth the £310 I paid for 2 nights b&b, sorry 😐

Partner

10/10

Exceptional

12 Feb 2026

Frances

Clean comfortable room. Great pool and sauna. Great breakfast.

Business_and_leisure Self

10/10

Exceptional

08 Feb 2026

Denise

Clean rooms.

Friends_and_family Friends

10/10

Exceptional

07 Feb 2026

Allan

Great all round

Partner

10/10

Exceptional

01 Feb 2026

Pamela

Freshly decorated room. Exceptionally clean. Amazing staff. Even more amazing food!!! This hotel is a gem!!! I don’t understand all of the bad reviews. We genuinely couldn’t find fault apart from lift not working

Friends_and_family Family

4/10

Poor

01 Feb 2026

Clare

Room was fine.

8/10

Excellent

27 Jan 2026

Jayne

A good hotel to stay in for exploring. The hotel is going through some redecorating but could really do with a full program of renovation.

Partner

10/10

Exceptional

18 Jan 2026

David

.

Partner

8/10

Excellent

17 Jan 2026

Brian

Our room, Superior Double Room, was spacious, clean and well equipped. The staff were extremely helpful, even set-up a dining tables for our Party x9, in the Lounge area to accommodate our dog.

8/10

Excellent

16 Jan 2026

Brian

Our room, Superior Double, was spacious, well equipped and clean.
The Staff were very helpful and efficient, even went to great effort to set up dining tables for our Party x 9, in the Lounge area to accommodate our dog.
Overall, we had a great stay in the Hydro hotel.

Leisure Family

8/10

Excellent

15 Jan 2026

Wessel

Clean room and good service - we enjoyed ourselves. The pool area is really good and relaxing. We will be back.

Friends_and_family Family

8/10

Excellent

12 Jan 2026

stephen

The room was nice. Just a bit out dated, no fridge, and couldnt figure out the heating.

Staff were friendly and place very accommodating for babies and dogs!!!

Would highly recommend

Friends_and_family Family

8/10

Excellent

07 Jan 2026

Joseph

Staff are welcoming and provided great and friendly support throughout our stay.
While conditions outside were \"Baltic\",(-6to 8), + snow, accessibility was a challenge uphill.
However, once in the door, warmth of staff and heating of Hotel,including room was cuddly. Food and service in bar/ restaurant high standard.
Hotel itself is Old.. therefore maybe a bit worn/tired in places, but Staff and Atmosphere make up for that.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Margaret and Alexander

The room was basic but very comfortable and warm as the weather outside was freexing.The breakfast was great plenty hot and cold selection.The staff and the facilities were excellent.

8/10

Excellent

05 Jan 2026

ALAN

Good value and great Breakfast

Partner

8/10

Excellent

29 Dec 2025

Elisabeth

Huge family room and spacious bathroom, but could do with some hooks to hang up towels and coats especially as the room was for 4 people

Leisure

10/10

Exceptional

28 Dec 2025

Roman

Thank you

Leisure Family

10/10

Exceptional

23 Dec 2025

Frances

Room very clean, staff really attentive and pleasant.

Leisure Friends

8/10

Excellent

22 Dec 2025

Alastair

Our room was spacious and clean. A king size bed would have been preferable. Quiet.

Partner

8/10

Excellent

22 Dec 2025

Stewart

Family enjoyed the leisure facilities

Leisure Family

8/10

Excellent

20 Dec 2025

Kirstie

Lovely views, great swimming pool, comfortable bedroom & delicious breakfast

Partner

10/10

Exceptional

15 Dec 2025

D

Very relaxing atmosphere in hotel, staff very friendly.
Plenty of parking, the pool and sauna were amazing.

Partner

2/10

Poor

13 Dec 2025

anne

Not for me.

Leisure Family

2/10

Poor

08 Dec 2025

Victoria

The toilet in my room did not flush properly and got blocked, when I did try to flush the chain water came up through the sink plug hole which smelled of sewage and when I ran the tap in the sink water bubbled up through the toilet. I reported this to staff at reception and although they apologised I wasn't offered a change of room and was told that a plumber would be hard to get over the weekend. When I reported it again in the morning was a told that a lot of people had complained about the water that day. No pressure in the shower - water came out as a dribble. Bed was very uncomfortable with springs poking in my back all night. Hotel was uncomfortably hot and generally quite old and run down. Disappointing, glad I only booked one night and won't be staying again.

Friends_and_family Friends