The SIS Kata

10/10

Exceptional

02 Mar 2026

Christina

Det lækreste hotel med flotte værelser, det sødeste personale og den bedst tænkelige morgenmad.

Friends_and_family Friends

10/10

Exceptional

25 Feb 2026

Yves

setting, view, no children

Partner

10/10

Exceptional

25 Feb 2026

Kieran

Rooms were clean and air-conditioned. Staff were amazing and so friendly. The facilities are amazing, so relaxing.

Partner

4/10

Poor

19 Feb 2026

Arnold

The best feature of the hotel - the infinity pool is great however:
1. Not enough shade umbrellas
2. The elevator needed to get to the pool (4 levels) was constantly inoperable
The modern minimalistic room is not functional:
1. No bedside tables
2. Sower & bathroom are right next to the entry - very inconvenient with shoes & bags remaining in that area
3. insufficient storage/hanging for clothes
4. There was a strong smell of food in various areas of the hotel.

There is a very steep incline returning from beach to hotel. To make matters worse part of the route has no proper sidewalk & with the busy traffic this makes it unsafe for pedestrians.

Partner

10/10

Exceptional

17 Feb 2026

Chloe

I can’t fault this hotel… clean as a whistle, lovely staff, great food, and beautiful views of the bay and sunsets from the terrace. A peaceful retreat.

10/10

Exceptional

07 Feb 2026

Bernardo

The hotel facilities were beautiful, including the room. Very clean and quiet. The staff was very friendly.

8/10

Excellent

02 Feb 2026

Shanaaz

Had some issues when we first arrived but Olly was in touch within 30 mins and sorted out everything within the hour.
Staff were so lovely and friendly. Rooftop pool a bit small and could be more sun beds but overall was perfect as a base
Second pool could do with a bit of upkeep and some places in hotel looking a bit tired.
Great base to explore Phuket from but beware of the hill! 8% incline from the bottom so unless you’re fit grab a Tuk Tuk although they struggle to get up!

Leisure Family

10/10

Exceptional

22 Jan 2026

Alison

Absolutely gorgeous hotel with wonderful staff , great views & food. The pools were incredible 💖

Leisure Self

10/10

Exceptional

14 Jan 2026

Josiah

Our favorite stay in Thailand. Great service

10/10

Exceptional

10 Jan 2026

Justine

Staff were very helpful and friendly. I got a welcome drink on arrival. Room is very clean. I was told of all amenities upon my arrival. Resort was beautiful and clean.

10/10

Exceptional

09 Jan 2026

Colleen

Loved the warm reception from the staff, the wonderful spacious room, the comfortable bed, the layout, the view over Kata Beach, the spa, restaurant and food. Everything!

Leisure Self

10/10

Exceptional

04 Jan 2026

Sherrie

I had a wonderful time. The hotel, staff, accommodations, food and resort location were all great and excellent. I had an amazing time and will definitely return to this establishment when I return to Thailand. It will be my Phuket home away from home.

Leisure Family

10/10

Exceptional

23 Dec 2025

Mark

Super hotel .. great team of staff .. short walk to Kata beach .. the hill keeps you fit !! Really enjoyed the whole experience and definitely would return or recommend

Partner

10/10

Exceptional

14 Dec 2025

Javier

Really nice hotel, staff really friendly

10/10

Exceptional

11 Dec 2025

Valérie

/

Partner

10/10

Exceptional

04 Dec 2025

Francis

Only one word fantastic

Partner

10/10

Exceptional

04 Dec 2025

Clare

Great location, pool was fantastic and sraff were lovely, always willing to help and grrat service.

Leisure Partner

2/10

Poor

03 Dec 2025

Rafael

Horrible service. It a average hotel . Didnt want to help me at all. Only care for the money. I would never book again . Save your money .

Leisure Partner

10/10

Exceptional

30 Nov 2025

Kjersti

Everything was

6/10

Pleasant

29 Nov 2025

Yngve

Everything was good but the elipse and the running equiment was not in good shape. We let you know,but nothing was done. The rainshower in our first room was also broken

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

Wayne

The SIS Kata is a stunning hotel perched above Kata Beach, offering incredible sea views, stylish modern rooms, and a really relaxed, luxurious vibe. The infinity pool area is a highlight — perfect for watching the sunset — and the staff were always friendly, welcoming, and quick to help with anything I needed. The location is also great, just a short walk down to the beach and local shops.

However, my stay was overshadowed by a bout of food poisoning I unfortunately got after eating at the hotel’s restaurant. It was really disappointing, especially given how great everything else about the hotel was. I believe it was the salmon gravlax which caused it, and it definitely affected my experience.

If you’re planning to stay here, I’d still recommend it for the rooms, views, and atmosphere — just be cautious about dining at the hotel and maybe try some of the great local restaurants nearby instead. With some improvements to food safety and quality, this place could easily be a 5-star stay.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Beth

The rooms were cleaned every day if you wanted it to be! fresh towels every other day. couldn't fault cleanliness

Leisure Family

10/10

Exceptional

28 Oct 2025

Joshua

This is the best place to stay in Kata Beach, the kindest staff, most beautiful scenery, panoramic views, sensational breakfast, its nice to see the beach from above and then a 5 minute walk to the beach, stay in the ocean front rooms with bath on deck for ultra romance

10/10

Exceptional

26 Oct 2025

Cliona

Beautiful hotel, clean and comfortable rooms. Great breakfast selection, attentive staff and a wonderful view over the sea and beach.
A short walk from the town and beach which does involve a bit of a hill!

Partner

10/10

Exceptional

01 Sep 2025

Maritza

Cleanliness is wonderful & staff is very helpful. The location and view are great!

Leisure Partner

10/10

Exceptional

14 Jul 2025

Dennis

Good views and nice environment

Leisure Family

10/10

Exceptional

11 Jul 2025

Verified traveler

Stay at the SIS

Staff was courteous and friendly. They were very attentive. The breakfast was good with a nice variety (buffet style). My room was especially nice with the swim up pool at the balcony. Also the scenery was beautiful.

Self

10/10

Exceptional

27 Jun 2025

rachel

Very nice pool close to beach shuttle service offered as well !

Leisure Self

10/10

Exceptional

07 Jun 2025

Sarah

Beautiful hotel

Leisure Friends

10/10

Exceptional

06 Jun 2025

Mario

The property is absolutely gorgeous with modern amenities; scenic views and picturesque landscapes.

Leisure Self

10/10

Exceptional

04 Jun 2025

Hannah

Great service and breakfast!

Leisure Partner

8/10

Excellent

28 May 2025

Parmvir

Rooftop pool and restaurant was nice. Offered a very good breakfast and coffee machine options such as latte or cappuccino self serve with dark roast beans

Leisure Partner

10/10

Exceptional

05 May 2025

Craig

Amazing Hotel in every respect. the very best staff offering assistance and help well beyond anything expected.
Love Love Love ❤️

Leisure Partner

8/10

Excellent

25 Apr 2025

Corinne

The Staff are lovely, and the rooms and pools were very clean. Breakfast buffet was awesome, a lot of options and very good food. Unfortunately the restaurant was otherwise not very good. I found the lunch and dinner options to be bland and often cold. The roof top pool was amazing with a gorgeous view but the swim up bar was terrible, the only part of the hotel with grumpy service and the bartenders had no idea how to make any of the 5 cocktails offered. Don't let this discourage you though, the hotel is very walk-able to restaurants, Kata beach, and the night food market. We had a wonderful stay and would consider going back.

Friends

10/10

Exceptional

25 Apr 2025

Adam

Great stay

Great, clean, modern.
Amazing views. Amazing staff

Partner

8/10

Excellent

23 Apr 2025

Daniel

Lovely place and close to Kata beach. Great pools and great buffet breakfast.

Partner

10/10

Exceptional

22 Apr 2025

Bart

Clean and quiet hotel. Lovely rooftop pool to watch the sunset. Less than 10 minutes walk to the beach and they also have multiple complimentary shuttles throughout the day to the beach. Staff were so friendly and welcoming. Our room had a Jacuzzi on the patio.

8/10

Excellent

20 Apr 2025

James

The property was nice, staff were very friendly. The morning buffet was great, however the other meals from the restaurant were just ok. The pool bartenders were very slow, and did not know how to make the drinks which was odd seeing there was not much for options on the menu. The views from the roof top were spectacular. Overall we had a good stay.

Leisure Friends

10/10

Exceptional

17 Apr 2025

Noaamane

If your lucky, you might enjoy a great sunset too

Leisure Partner

10/10

Exceptional

15 Apr 2025

Samantha

Beautiful hotel, perfect location, attentive staff, amazing breakfast, and very clean! Would highly recommend!

Friends_and_family Friends

10/10

Exceptional

11 Apr 2025

Tae

Great property but on a hillside so if you want to go around the shops and beach you’ll need to walk or take a shuttle to and from

Leisure Partner

10/10

Exceptional

09 Apr 2025

james Henry

Loved everything about this property from the staff beautiful landscapes the comfy bed, the pool. I miss it very much. Thanks for a great time

Leisure Partner

10/10

Exceptional

07 Apr 2025

LAURA

Immaculate adults-only vibe

Staying in an adults-only resort was a game-changer for me. All the furniture and spaces were so clean and in such good condition; the vibes were immaculate; the staff were so friendly and accommodating and the space was so safe and calm.
Despite its distance from the beach and the fact that they stop running the shuttle back to the hotel at an unreasonable time (4pm guys? really?) I would absolutely stay here again.
Glows: breakfast (you outdid yourself, honestly!), the main pool area, the gym, and the gardens, as well as how comfortable the rooms are.
Grows: the smaller Stella pool has a really rough texture and that terrible slope into the deeper area and people seemed to use it rarely, likely because of these qualities; the early beach shuttle service end time.
Thanks for a great stay, SIS!

Self

10/10

Exceptional

07 Apr 2025

Lisa

An absolutely stunning hotel, extremely clean and excellent staff. Nothing was too much trouble. 5 minute walk to the beach, bars and restaurants literally everywhere. Area perfect, enough to do but also only 10
Minutes in taxi to Karon and 30 minutes to Patong and Phuket Old Town. Yes it is on a steep hill but not right at the top of it so unless you have mobility issues then it’s harsh but doable and worth it!

Leisure Family

10/10

Exceptional

30 Mar 2025

Petra

Alles perfekt!

Wundervoller Aufenthalt! Tolles Zimmer, super Frühstück, schöner Ausblick!

Partner

10/10

Exceptional

29 Mar 2025

Rosangela

Very nice and pleasant staff. Answer any questions I had.

Leisure Partner

10/10

Exceptional

22 Mar 2025

Liliana

Our favorite hotel so far. Everything was so clean and the staff was very nice. The amenities are BEAUTIFUL

Leisure Partner

10/10

Exceptional

11 Mar 2025

Dragos

Excellent hotel with excellent service and amenities.

10/10

Exceptional

07 Mar 2025

Adassa

The resort is beautiful, the staff is amazing, the breakfast buffet is wonderful! Would definitely recommend

Leisure Partner

10/10

Exceptional

02 Mar 2025

KIM

This hotel was picture perfect, it looked exactly like the pictures& the reviews published were spot on. The breakfast buffet was delicious& some hot items changed each day. The variety, service, and taste of breakfast is unlike anything you're Ever experienced. The swim up room was beautiful as well as the entire hotel. The service of cleaning our room was very slow& it wasn't cleaned most days, but it didn't take much away from our stay. The food in general that the hotel serves is delicious. Overall I give this hotel a 10 out of 10. It's also cheaper to book through Expedia

Leisure Partner

8/10

Excellent

28 Feb 2025

Sarah

Property is beautiful and our room was great. Being able to watch sunset in your own private jacuzzi bath was bliss. Breakfast was okay, only issue we had was with loungers. There are not many loungers and people were coming down at 6am to reserve multiple beds some in the shade and some in the sun. I wish the staff had been more upfront with moving towels if the beds were not in use, however, a lot of the guests were incredibly rude to staff so can’t blame them for not wanting to cause an issue.

Leisure Partner

10/10

Exceptional

28 Feb 2025

Elaine

Excellent stay, want to return

We had an amazing time, the staff was so friendly and helpful immediately upon arrival. The rooms were very clean and enjoyable. We loved breakfast and the amazing view from the restaurant/pool area. Very relaxing and calm atmosphere. The hotel is located a little bit up on a hill, but wasn’t bad to walk and being up on the hill gave us that great view, plus there is a free shuttle service down the the beach and back!

Partner

8/10

Excellent

24 Feb 2025

Leann

Love the staff and the food was great however despite this being an adult only resort I’ve observed several pre teens/ teenagers. Also this hotel is located on top of a hill so walking to go shopping was inconvenient especially in the hot sun.

Leisure Friends

10/10

Exceptional

03 Feb 2025

Rebecca

We absolutely loved our stay at the SIS Kata. It was well located near the amazing Kata Beach. We especially loved the rooftop pool at the hotel, which we made use of at least once a day to watch the sunset. The happy hour drinks by the pool are a plus. We would happily stay here again.

If I had to point out a negative, it would be that there should be a more regular shuttle that takes guests of the hotel down the hill from the hotel to the beach, including at night. There is no sidewalk on the hill which, while manageable in the day, can be dangerous when walking to restaurants at night.

Leisure Partner

10/10

Exceptional

02 Jan 2025

Vanessa

Very nice resort! Beautiful pool area and view, good food, and very nice staff. Walking distance to Kata Beach as well!

Leisure Partner

8/10

Excellent

29 Dec 2024

Naren

View

Leisure Partner

10/10

Exceptional

27 Dec 2024

Chauncey

This property is amazing! The aesthetics are beautiful and the layout of the resort is a very creative use of the space on the hill. The staff is amazing and ensured every measure was taken to make our stay unforgettable. The restaurant had great food, the infinity pool overlooks the beautiful Karon beach and the bars served good drinks. So many great views here with exceptional service. Definitely would recommend to anyone who is looking for a beautiful place to stay with the quiet peacefulness all couples prioritize

Leisure Partner

8/10

Excellent

25 Dec 2024

Geoffrey

There were a few issues on check in but they were quickly resolved and our stay was a very pleasant one.

Partner

10/10

Exceptional

15 Dec 2024

Sab

Pros:
1. Less crowds
2. Near the beach
3. Clean rooms
Cons:
1. Limited foood choices
2. far from all attractions

10/10

Exceptional

01 Dec 2024

Michael

Very nice hotel. Quite the hill to hike getting into town for the walkers but great exercise.

Highly recommended.

Leisure Partner

10/10

Exceptional

29 Nov 2024

Jonathan

Pretty fire stay 🔥🔥

Leisure Self

10/10

Exceptional

24 Nov 2024

Nikita

Great hotel, amazing breakfast.
Easy to access two beaches nearby.

Leisure

10/10

Exceptional

19 Nov 2024

Ilana

We had a great stay at the Sis Kata! The property is beautiful and in a great location! Staff, breakfast, and facilities were top notch as well. One thing to note is that we did hear a lot of street noise from inside our room, which kept us up at times, but I think that was likely due to the location of our room and hopefully is not an issue for most guests. Either way, would highly recommend!

Leisure Partner

10/10

Exceptional

19 Nov 2024

Derek

The breakfast was excellent and all staff was friendly.
Didn’t like walking back to the hotel, it was to much of an uphill climb and getting to the room was also quite a walk.

Leisure Partner

10/10

Exceptional

19 Nov 2024

Gregory

The staff were amazing and so helpful loved the new decor A nice quiet area to stay

Partner

8/10

Excellent

13 Nov 2024

Monica

Weekend

When i check in. The staff was not so servicminded,

Friends_and_family Family

10/10

Exceptional

11 Oct 2024

Roshely

Sis Kata was a pleasant surprise. We booked last minute and they were very accommodating. The staff were friendly and bright, and the service was prompt. The property was beautiful, modern and full of lush greenery. The rooms however are on the smaller side and very poor lighting in bath and toilet areas. For three adults it was a tight squeeze. The beds are soft, except for the “pull out” which was very hard on the back. The property offers a beach shuttle which is convenient, except when it forgets to pick you up from the beach. Luckily it’s just a 10 min walk UP A STEEP HILL, so wear your walking shoes. The spa service was AMAZING, such a treat make sure you give it a try! Unlimited complimentary water was a plus, breakfast was included with our reservation, it was good with plenty of options. We also tried the lunch service, the food was good but you can find better Thai options on the street. 20min walk from Kata Market. Overall we enjoyed our stay, highly recommend.

Leisure Friends

2/10

Poor

22 Sep 2024

hunter

The hotel restaurant literally almost killed me with food poisoning. There’s better safer hotels to go to. People are friendly. It was a five minute walk to my room from the lobby up 3 stairwells and down.

Leisure

10/10

Exceptional

05 Sep 2024

JOHN

Perfect in every category I could not fault this hotel it is highly recommended and I will definitely return. Staff went above and beyond always I returned one day with an injury from outside the resort staff were so concerned and placed a get well soon stick message on my bed little things that leave lasting memories 🙏🙏🙏

Leisure

10/10

Exceptional

02 Sep 2024

Mabel

Amazing hotel. It is on top of a steep hill, that you have to walk up to reach the hotel if you access Kata beach and surrounds.

Leisure Partner

10/10

Exceptional

21 Aug 2024

Frida

Will come back

Loved to stay here. Nice hotell with a perfect view and so friendly staff.

Friends_and_family Friends

10/10

Exceptional

12 Aug 2024

Janie

Simply Stunning!

I was a solo traveler and I was there for 2 nights. I had an incredible time. My room was clean, the bed super confortable but the VIEW! I had a sea view and it worth every dime! The infinity pool is great and relaxing.
The gym was good,everything i needed.
The service was lovely.

Self

6/10

Pleasant

25 Apr 2024

Tom

The hotel looked nice overall but the rooms felt a little dated. We booked a larger room but the shower set up was pretty bad with a poorly working rain shower and a handheld shower head that’s only waist level high.

The included hotel breakfast was very average with few choices and the hygiene of the food was a concern as it was an open air eating area and a lot of the foods were left out in the open and I often saw flies hovering over them, and even saw birds landing on the breads.

As other reviews have pointed out, there is quite a steep walk back up to the hotel and it can get quite intense in the heat and the petrol fumes from vehicles zooming past you. We also got unwell during our stay so the walk up the hill was extra difficult.

The hotel is properly nice for a very brief stay but spending 5 nights here felt a bit too long.

Partner

10/10

Exceptional

15 Apr 2024

Stuart

Lovely hotel. Great roof top pool with plenty of sunbeds. Swim up bar great for an afternoon drink. The staff made the stay amazing!! So friendly, really couldn’t do enough. Special shout out to the pool bar staff, and Golf at reception. Wouldn’t hesitate to return.

Leisure Friends

8/10

Excellent

20 Mar 2024

WAI KI VICKIE

nice view~ good buffet

10/10

Exceptional

18 Mar 2024

Natasha

We had an lovely stay at the SIS. The facilities, including the rooftop pool, are amazing! All of the staff were very friendly, especially Charles who helped us settle into our room. The breakfast was better than we have ever experienced from a hotel breakfast buffet. We would return!

Leisure Partner

10/10

Exceptional

17 Mar 2024

SEAN

My favourite part of the island of Phuket with the best hotel to match.

Leisure Friends

10/10

Exceptional

02 Mar 2024

RACHEL

Very nice. Breakfast was amazing. Staff was very friendly.

Leisure Partner

10/10

Exceptional

14 Feb 2024

Netanel

Up a hill to go down by foot. But it was convenient

Leisure Partner

10/10

Exceptional

11 Jan 2024

Kian

Nice newer hotel with a great pool on the top with an amazing Panoramic view. Room is comfortable with a great comfortable bed. We like this hotel and recommend it to everybody.

Leisure Partner

8/10

Excellent

31 Dec 2023

Natasha

Brilliant modern hotel with comfortable rooms and beds. Lovely staff and excellent breakfast. The hotel is on a steep hill which might be challenging for some guests to walk up. It’s position dues give it great views.

Friends_and_family Family

10/10

Exceptional

28 Dec 2023

Verified traveler

Nice Stay

Very good as always.

Self

10/10

Exceptional

27 Nov 2023

Pia

Fantastiskt hotell, vilken utsikt. Underbar personal. Fina rum. Kommer garanterat tillbaka

Leisure Self

8/10

Excellent

14 Oct 2023

Enrique

Need to improve maintenance

The staff in the hotel was nice and helpful however, sadly we didn't had a good experience with the cleanness of the hotel and the room. Our shower was all full of mold on the walls and floors and spiderweb on the ceiling, the pool floor was all full of mud and so slippery so disappointing. The hotel in general need a lot of maintenance.

Partner

8/10

Excellent

08 Apr 2023

Alicia

Great amenities in the hotel. The rooms are modern and well equipped, as the rest of the hotel. Brilliant hotel for Instagram pictures.
Our room was cleaned properly on the first day but after that they only bothered to change towels that needed changing and make beds. Staff are friendly when you establish a conversation otherwise they seem a bit rude. Staff at the cresent bar are lovely though.
Breakfast is good but gets a bit boring after 2 days as seems the same everyday.
On thw last day we were locked out of our room before checkout time. We had to go all the way to receptikn to sort out which was a pain as no lift in our room block and a good set of 2 stairs in the heat. Not impressed. Overall a good hotel but needs attention to details. One last thing,the beach is only 10 walk but it is on a hill...which is not the problem, the thing is that the terrain is very uneven and hard to walk in flip flops!! And with traffic coming on both ways. The hotell needs to sortt out access.

Leisure Family

6/10

Pleasant

30 Jan 2023

Peter

Breakfast

Breakfast very little variety day to day. Glad we were only staying for 4 nights

Partner

6/10

Pleasant

02 Jan 2023

Gail

It might have been 4* at some point but it's feeling really tired now. Most of reception staff English is limited so communication is very difficult. Our room hasn't been cleaned properly (ash tray was still dirty, hair, mirrors) and even after asking 2 more times, our mirrors never got cleaned do we gave up asking. The last time that our balcony glass must have been cleaned was at best 6 months ago - it was full of bird poo and dust which has clearly been there for absolute ages. Very disappointing. Checking in was unnecessary long as well. They seem to have lots of staff at reception but that doesn't seem to have any positive impact on the service speed.

Breakfast was great though and the pool is lovely.

Leisure Partner

10/10

Exceptional

12 Oct 2022

Roland

Stay here in Kata

Nice, relatively new hotel located at south end of Kata town. Hotel is not on beach, but you can walk to Kata beach in 5 minutes.
Rooms are spacious, clean, modern. Super comfortable beds and sheets. Beautiful infinity pool overlooks Kata.
Very Friendly and helpful staff. Great place to stay in Kata!

Partner

8/10

Excellent

04 Aug 2022

Paul

The walking to get to the room was difficult. So nany strps and the parking was difficult..

Leisure Partner

10/10

Exceptional

02 Feb 2022

Alan

Fantastic pool & breakfast!

Hotel pool probably has the best view in Kata. Room was great. I stayed 2 nights (without breakfast). I purchased breakfast on my second morning, great value for 199 Baht

Self

10/10

Exceptional

05 Aug 2021

robert

Return ASP

Simply amazing...enjoyed comfort / decor of room

Self

10/10

Exceptional

15 Jan 2020

Verified traveler

I liked would return if budget available. Not the most kid friendly though, I mean OK but not a family style hotel.

Friends_and_family Family_with_children

10/10

Exceptional

09 Jan 2020

Kate

Everything about our stay at SIS was exceptional except for the very rude poolside barman. His manner was extremely aggressive and unpleasant, you weren’t allowed to ask for anything/ change your mind (in good time and when he’d made a mistake), we heard him complaining about many customers to other customers (and then about us) for no reason. It got to the point where we were afraid to order from him and would instead go elsewhere. It’s a shame as he

Friends_and_family Friends

10/10

Exceptional

01 Jan 2020

RandA

Fantastic breakfast buffet. Very friendly and attentive staff. Great location a very nice hotel

Leisure Family

10/10

Exceptional

19 Dec 2019

Verified traveler

Great view from the main pool, staff were very friendly and accommodating. The breakfast buffet was very good.

Leisure Friends

6/10

Pleasant

27 Nov 2019

Verified traveler

Expedia states the hotel is adult only, this is definitely not the case. Overall really nice place, downsides are the costs and quality of the food and beverages severed. Really not worth paying for.

Leisure Partner

8/10

Excellent

17 Nov 2019

Donna

Nice property with a great pool and lovely breakfast selection. Our room was nice, however the walls were thin and we could hear everything next door or in the hallway; and the in room lighting was horrendous (dark and ineffective bathroom lighting with no light in either the toilet closet or separate shower).

Leisure Family

8/10

Excellent

19 Sep 2019

Verified traveler

The hardwares of this resort are good, but I'm very disappointed about its central support team. I wrote an email to this Resort around 2 weeks in advance, trying to make advance reservations for spa treatments and a romance dinner to celebrate my wedding anniversary. The Resort replied me and instructed me to make reservations at the front desk upon my arrival. However, I was told to walkin to the Spa Centre and make reservations at the front desk, and it ended with most of the schedule fully booked with only dinner time available for me where we had to gave up the romance dinner. I also realised from the Spa center that I could make on-line reservations for spa treatments 3 days in advance and enjoy 15% discount. I'm very disappointed about the unhelpful Staffs of this Resort.

Leisure Family

10/10

Exceptional

17 Sep 2019

Nicki

An amazing resort with lots of activities and great amenities. The staff are next level always making sure you have a wonderful time. A special shout out to Ty, Dang, Rudy and Muay.

Leisure Family

10/10

Exceptional

16 Sep 2019

Anon

The only thing I would suggest is more cleaners. I could be away from my room for 5 hours and have my clean light on to get back to my room which is still not cleaned