Name: Rafeel Residence
Address: Derech Beit Lehem 70 Corner of Reuven Street, Jerusalem, 9339701, IL

10/10

Exceptional

26 Jun 2026

Ernesto

Clean , god location great service

Partner

10/10

Exceptional

14 Jun 2026

perla

Clean, good location great service

10/10

Exceptional

05 Jun 2026

Abraham

Wonderful stay. Everything was super easy. Parking is right there.

10/10

Exceptional

25 May 2026

Joel

Friendly staff. Nice clean, comfortable lodging in an extraordinarily beautiful and well situated part of Jerusalem.

Family

8/10

Excellent

16 Apr 2026

davi

parking was helpful. It is very basic, but serves the need. Good location in heart of Baka. friendly stay.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

ira

Great people. Great place

Leisure

10/10

Exceptional

04 Jan 2026

Michael

Nice rooms. Excellent staff

10/10

Exceptional

25 Dec 2025

Isaac Albert

I We were three guests and the double room was well equipped with a double bed and couch bed with a microwave, coffee/tea machine, refrigerator, cutlery and crockery and standard bathroom supplies. The service was extremely prompt, responsive and accommodating, and the location was perfect with neighborhood restaurants, grocery stores and shops. Our ten day stay left little to be desired. I give it a high recommendation.

I did not eat here but at the Grand Cafe below wi a 10% hotel discount for an excellent breakfast.

Leisure Family

4/10

Poor

05 Dec 2025

Liam

Shore was tilted to the side
Looks much better I the pictures

8/10

Excellent

27 Nov 2025

Sylvia

Comfortable apartment with free car parking in a lovely location of Jerusalem.

8/10

Excellent

05 Nov 2025

Ian

peasant staff, clean room

10/10

Exceptional

26 Oct 2025

Michael

We thought this was an extremely engaging family owned boutique hotel with rooms of different sizes, little kitchenettes.
Staff was extremely friendly and welcoming

The hotel did not provide a meal options.Therefore, I have no rating for that.

We are looking to go back as a bigger family as our home base for some family celebrations coming up

Partner

6/10

Pleasant

29 Aug 2025

Limor

We liked the location, the manager was responsive and changed our room after we weren't happy with the WIFI connection, though it didn't help much. We also received free breakfast for 2 mornings which helped us a bit with our experience. we hae a free parking place though no lights in the parking lot!

We didn't like that this property didn't have a good Wi-Fi connection and the kids always complained. though one of the rooms was a safe room. \
the rooms were not clean. and the kitchen was very dirty and we needed to clean it by our self because the cleaners were always in a different building and busy.... you better spend your money in a different place.

Leisure Family

8/10

Excellent

11 Aug 2025

Inna

Great location with convenient parking and exceptionally friendly staff. Overall a pleasant stay, though the cleanliness of the towels could be improved.

Leisure Partner

6/10

Pleasant

09 Jun 2025

Naomi

The location is fantastic! We had a garden suite which was lovely. However, the wifi was terrible. Kept going out and only worked, if at all, in the living room, not in the garden, bedroom or bathroom. We have stayed here many time over the past 10 years and they could use some updating. The bathroom needs renovation. There is a mini-tub, which cannot be used as a tub, and should be renovated as a new shower. There is the same rug in the living room for the past 10 years.

Partner

10/10

Exceptional

20 May 2025

Ron

Clean and pleasant space in an excellent location. Very good communication, and parking was a plus. We would definitely come back.

Leisure

10/10

Exceptional

10 Nov 2024

Kenneth

Very friendly and acomidating staff, great location. Comes with a kitchenette, living room and bedroom.

Leisure Partner

10/10

Exceptional

01 Jun 2024

Jonathan

Second good stay at Rafael

Great service, great location in Baka, would happily stay here again

Partner

10/10

Exceptional

12 Mar 2024

Elliot

Lovely place

Leisure Family

10/10

Exceptional

24 Feb 2024

Verified traveler

Third stay

This was my third time staying at the Rafael Residence. Small one bedroom apartments. Convenient parking, friendly and accommodating staff, kitchenette, business friendly. Lovely neighborhood with excellent public transportation. Would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

14 Jan 2024

Kenneth

Have been here before and will come back again!
Great to have a little kitchen, living room, and bedroom.

10/10

Exceptional

26 Jul 2023

Elie

Excellent accommodation in Baka

Amazing location in the heart of Baka. Very clean and compact. Perfect for our needs. Good value for money. Coffee shops and shul nearby. Very pleasant handling, even when we came in very late at night. Will definitely be back.

Partner

8/10

Excellent

15 Jul 2023

james

Very comfortable spaces, nice kitchen, prompt service from hosts

6/10

Pleasant

09 Jul 2023

Thomas

More like a motel

Extremely run down more similar to a motel than a hotel.

Bed and pillows terrible
No working ac in bedroom
Towels smelled bad
Dust on night stands
One of the 2 tv didn’t work
Has potential to be great if they were updated grounds were beautiful

Partner

8/10

Excellent

11 May 2023

Roman

TV in bed room did not work and nobody was available to attend to it. Also, no way to lv a message in the evening/ night

10/10

Exceptional

09 May 2023

Pavel

Very clean, spacious, suitable for various functionality.

Leisure Self

6/10

Pleasant

08 May 2023

Alan

We rented a 1-bedroom unit. The LR/DR was smaller than expected. Also no paper towels, tissues or dish soap. Washer/dryer was in the basement and coin operated; but there were nearby laundries with quick turn around

Leisure Family

6/10

Pleasant

05 May 2023

Brian

Everything was good except that the bathroom of our room (114) had the constant overpowering stench of sewage.

Partner

10/10

Exceptional

22 Apr 2023

Ethan

This was our first time driving in Jerusalem so it was a little overwhelming, but Eli was very helpful in finding the building over the phone and getting the keys after hours. The unit was sufficient for our stay of 2 nights.

Leisure

8/10

Excellent

21 Apr 2023

Amnon

Short but comfortable stay.
Good location.

Partner

8/10

Excellent

10 Apr 2023

Manohar

It is good property
Quick in reponding.

Leisure Family_with_children

10/10

Exceptional

15 Feb 2023

Jean-Charles

Residence Raphael Jerusalem

Positive feedback.
Uneventful.
Will come back.

Friends_and_family Family

8/10

Excellent

05 Feb 2023

Michael

Very clean in excellent location. Staff were very friendly and accommodatin. Apartment is small and kitchen is not really useable for cooking. TV could do with updating and larger choice of English programs.

Leisure Family

10/10

Exceptional

15 Dec 2022

Becky

Great location! Quiet but fun atmosphere, around the property. Lots of shops and nice eateries nearby!

Leisure Family

10/10

Exceptional

24 Nov 2022

Cathy

It was a wonderful place to stay. I keep the Shabbat and they were very accommodating. They provided a hot water urn, hot plate and even a timer. I was able to entertain my family on the beautiful terrace for lunch. It was absolutely beautiful. I will be coming back! Thank you for a wonderful stay. Cathy

Leisure Self

10/10

Exceptional

23 Oct 2022

Randy

Beautiful and clean

Leisure Family

8/10

Excellent

03 Oct 2022

carole

Nice place to stay, no amenities. Elevator was broken for the last few days. Bring Kleenex and paper towels.

Leisure Partner

10/10

Exceptional

08 Jul 2022

Dr. Joel

Very helpful and friendly receptionist, Lior! Great location, comfortable property. Recommend!

Partner

6/10

Pleasant

02 Jul 2022

Zsach

Dirty bloody bed sheets
Thank you Expedia for helping!!

Leisure Family

4/10

Poor

17 Apr 2022

MARTIN

Missing amenities in room. Bathroom sink didn't drain. No response

Leisure Family_with_children

10/10

Exceptional

18 Dec 2021

Sean

Highly recommend

Really great place, great service, lovely apartment with small kitchen, 2 televisions.

Overall the accommodations are in great condition, also parking on street or in underground car park.

Highly recommend

Business

10/10

Exceptional

15 Dec 2021

Meir

Great for families

Great place for families. Specious and comfortable.

Friends_and_family Family

4/10

Poor

11 Dec 2021

Lydia

The heater smelled like urine and the bathroom was filthy.

Leisure Family

10/10

Exceptional

07 Dec 2021

Jill B.

great apt and location!

Perfect alternative to a hotel- cute apt and great neighborhood

4/10

Poor

25 Nov 2021

Martin

The staff were friendly but not overly supportive.
The apartment was tired and not very clean.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2021

Revital

nice place to atay

was very comfortable good location
10 min from the station area
if you are looking for quiet place to stay outside the center
but close to the night life in Jerusalem

Friends_and_family Family

10/10

Exceptional

21 Aug 2021

Verified traveler

centerly located, quiet neighborhood, friendly people, very helpful

Leisure Family_with_children

10/10

Exceptional

07 Aug 2021

GIl

Rafael residence. Pleasant place in Jerudalem

The price was affordable despite of the season.
The hotel is comfortable and quiet.
It's a big advantage to have ability to cook.

Friends_and_family Family

8/10

Excellent

19 Apr 2021

Verified traveler

The hotel is in nice building and in good location.
The big fridge is advantage. There was also small safe in the wardrobe.
The only thing is that once the sofa bed in sitting area is opened for kids' sleeping, there is no space left in this area.
Another \"surprise\" was the small letters string, saying \"additional fees MAY apply to Israeli citizens\" - this was the 17% additional VAT, so it changed the price shown on the page. By \"surprise\" I mean, that all the prices in Israel are already VAT included, but not this one.
The overall experience was very positive, though.

Friends_and_family Family

8/10

Excellent

09 Jan 2020

George

Clean, well located. Helpful staff. Very small rooms. Little room for even a couple of pieces of luggage so need to be very organized to avoid tripping over luggage and each other. Heaters/air conditioners noisy.

Friends_and_family Partner

8/10

Excellent

07 Jan 2020

Michael

Great option for 3-7 days.

Rafael Residence is an excellent choice for a stay of three or more days. The staff is extremely helpful and the rooms are clean and have space for getting settled, though not enough to feel “at home”. The heat and a/c work well, the showers are fine and the towels are great. The kitchenette is fine for breakfast or simple snacking or small meals. The location is great for walking to the central neighborhoods of Jerusalem and the Old City. There are two main roads within one block and another within three, so buses and taxis are a breeze. Lots of necessary shopping within a block and more within a five minute walk, including a makolet, good bakery, cafes, and produce stand all just steps away.

Friends_and_family Family

10/10

Exceptional

27 Dec 2019

Neal C.

Overall a positive experience

Staff was amazing at being on top of our stay. Contacted us several times to make sure the rooms were set up according to our needs.
Location is excellent.
Only downside was that the room was a bit small for 3 adults and we ended up having to take an additional room for the 3rd person last minute at the peak rate.

Business

6/10

Pleasant

09 Nov 2019

Verified traveler

There wasn’t really anything unique to the Property but the price.. I guess you get what you pay for. Rooms poked tired and towels for showering were very worn

Business_and_leisure Partner

10/10

Exceptional

18 Oct 2019

Verified traveler

nice location , clean room , would come back again

Friends_and_family Family

8/10

Excellent

16 Oct 2019

Joseph N.

Convenient location, fine amenities, poor wifi

Raphael Residences provides a comfortable, practical and reasonably priced solution to business travelers looking to make a home base in Baka. The staff is courteous and diligent, and the daily cleaning service is a big plus. The two drawbacks are: 1. There is only a single air conditioning unit in the living room - so on a hot day/night, you have to choose between being comfortable and closing the bedroom door. This is mentioned in many reviews so I knew what to expect going in, and as a solo traveler, it was no problem for me. 2. The wifi was unreliable at best, unusable at worst. This is both a major annoyance, and should be easy to fix.

8/10

Excellent

22 Sep 2019

Carmen

Very nice quiet hotel

This is a very hotel. Once arrival Lito offered something to drink and gave me a early check in which a greatly appreciated. I had a little apartment with kitchen, living area. Bed was very comfortable and AC worked good. Vert nice quite area with wine, food shops. I did not give 5 stars just because is a little bit far. Thank you guys for a great stay

10/10

Exceptional

07 Jun 2019

RepeatGuest

The location in Baca beautiful end very peaceful compared to the city. The management and housekeeping staff are friendly, professional and efficient. It is a very basic hotel but clean and comfortable. The kitchenette is a great alternative to going out for all meals, and the local specialty stores are nearby.

Business_and_leisure Self

10/10

Exceptional

26 Apr 2019

Verified traveler

The property manager was great about coordinating taxis and shuttles for us. Lior was very helpful and made our stay pleasant!

Leisure Family_with_children

6/10

Pleasant

08 Mar 2019

Abraham

Meh

The apartments are quite nice (small) and the location is in a great neighborhood. The parking garage is useful if you have a car. The kitchen is nice too. But Jerusalem can get quite cold in the winter and the heater was only in the living room so the bedroom could get *really* cold. Service was not great. I asked for a shabbat hot water plate (twice) and it was not provided. The phone was broken. The safe was not enabled. A promised 10% discount at a local cafe had been discontinued and management didn't bother to delete it from the binder in the room.

10/10

Exceptional

27 Feb 2019

Verified traveler

This is a wonderful location and the suites are beautiful. My only concern is that the kitchen had only dinnerware and flatware but no cooking utensils. I asked for a pan and sharp knife and they were promptly provided. I don’t know if they would have provided more equipment if asked.
Also, there isnt a 24 desk but a ph # you can call for emergencies.

Business_and_leisure Self

10/10

Exceptional

28 Jan 2019

Verified traveler

Lior, the manager, was very helpful and kind. The apartment is in a very lovely location within walking distance to Tachanat Rishona (First Sation) and Emek Refaim. The apartment was very clean and modern. The only thing that wasn't so great was the shower pressure. Otherwise, I'd stay here again!

Friends_and_family Family_with_children

6/10

Pleasant

27 Jan 2019

Michael

The suite was clean but very much smaller than expected since it was rated as superb. I would rate it as good and adequate. The toilet seat was broken and the air conditioner did not work properly. The bathroom at the reception was not clean and the coffee facility was disappointing. The manager was helpful and nice.

Partner

8/10

Excellent

13 Dec 2018

Patrick&Anita

We liked the location (plenty of shops / restaurants close by, good proximity to the First Station complex as well as old railway track walking route, Cinematheque, and pleasant walking route to old city). We also very much enjoyed daily breakfasts at the associated Grand Café at the front of the building, sitting outside watching the street wake up. Our ground floor apartment was very comfortable (we didn't use our terraced area much other than the first day but it was good to have that option) and the kitchenette was sufficient to our fairly minimal needs in that area. Interaction and communication with the reception desk staff (mainly Lior) was first rate. The apartment was serviced daily and whilst cleanliness was ok superficially the rooms would benefit from a good deep clean once in a while. The only other aspect of RR that grated a little was the small sized bathroom, as it was difficult not to keep bumping into the hard edges shower partition that was adjacent to the small sink area. That said, OVERALL definitely RR is a very good place to stay, at reasonable rates and overall a very good quality place to base ourselves for a week. The penthouse apartment looks pretty good on the website but as there were ony 2 of us we couldn't justify the upgrade! Thanks to Lior and all at RR.

Leisure Partner

6/10

Pleasant

08 Dec 2018

Sanda

They didn't understand that we were staying with a 5 year old and set up a crib with no extra bedding or blankets. Was very cold!!!! The heater didn't work right and there was no heat in our bedroom. I was not able to get more blankets because we came in late and I did not have the emergency number available inside the room. Sad because we changed our reservation from a different hotel just to stay there:(

Family

10/10

Exceptional

29 Nov 2018

GILA

we loved it

perfact stay. close to old city. 2 rooms apartment with all the necessaties. spacious. comfortable .very clean. the owner is nice and attentive. parking. t.v . a great place to be.

Partner

10/10

Exceptional

11 Nov 2018

Bettina

Great service and lovely area.
Local breakfast was terrible ask for vouchers for Landwer cafe

Partner

10/10

Exceptional

06 Nov 2018

Verified traveler

Having a 1 bedroom apartment worked out very well for our needs Lior went out of his way to accommodate our late arrival, with detailed instructions on how to get in after hours. Location was great, we pretty much walked everywhere we wanted to go, or were able to pick up buses near by.

10/10

Exceptional

31 Oct 2018

Diana

Beautiful hidden away apt/ room great location with walking distance and bus to everything Lior at front desk is humorous and knowledgeable to point you in right direction. We enjoyed our stay and Lior made it nicer with wonderful hospitality

10/10

Exceptional

01 Sep 2018

Howie

Convenient and as advertised

Fantastic location - suite with a bedroom and living room & kitchenette makes life easy -Includes parking in an area where it is near impossible to park -Attentive staff make it easy to stay - I have been there 3-4 times already and keep coming back

Partner

8/10

Excellent

23 Aug 2018

refael

Nice affordable accommodation in a great location

The hotel is clean, quiet, in a beautiful neighborhood in Jerusalem. The location of the hotel is excellent, very close to shops, restaurants, supermarkets etc. which makes life easier, especially if you come with kids. The rooms were a little less spacious than what we expected, but still met our needs.

Family

8/10

Excellent

30 Jul 2018

Verified traveler

Nice place, is quiet, can walk to many sites, and has good parking

10/10

Exceptional

31 May 2018

tamar

OUR HOME IN JESUSALEM

IT WAS NOT OUR FIRST TIME AT THE RAPHAEL, WE ENJOY SO MUCH THAT WE CAME AGAIN AND AGAIN, IT'S A GREAT PLACE, NO COMPLAINS.

Partner

6/10

Pleasant

22 May 2018

Verified traveler

Excellent location, within walking distance of old train station, Emek Refaim, city centre etc in beautiful, lush neighbourhood. Apartment is light & airy, but small. Bedroom & eating corner in particular are a bit of a squeeze. Kitchen equipment is absolutely basic. Would’ve been nice to have some supplies short-term visitors not likely to buy - olive oil, paper towels etc. Beds just ok, not particularly comfortable; pillows lumpy. However, managers very happy to help with change of pillows, extra towels etc. Overall, not a sense of generosity in terms of supplies ( tea, coffee, soaps, even toilet paper)....

8/10

Excellent

12 Apr 2018

Verified traveler

Good value

This was a great location for my 3 days in Jerusalem. It is near some wonderful amenities. The room was small and tidy and parking was available either in the garage or in surface spaces. Very nice place and a good value.

Partner

8/10

Excellent

10 Apr 2018

naomi

Comfortable, friendly and well cared for place

We have returned to the Rafael Residence a number of times. This time we had a slightly smaller apartment. When we requested a change we were told it was sold out but that next time we should requester the larger suite. The staff is friendly and helpful. The service is excellent. They change towels, clear up, wash dishes each day. There is free parking. The location is excellent. There is a grocery store nearby as well as an excellent fruit and vegetable store. There’s a lovely cafe downstairs and many restaurants nearby.

Partner