Jerusalem Panorama hotel

10/10

Exceptional

24 Apr 2024

Silas

My room had an incredible view of the Temple Mount! Very nice people!

Leisure Self

8/10

Excellent

16 Mar 2024

Verified traveler

A little isolated but a good hotel

A very good hotel with a very good breakfast, good sized room and shops very close by.
The hotel is quite a walk away from the Lions Gate into the Old City but it's an easy and nice walk and there really didn't seem to be much else in the area.
Be aware when booking this hotel that if you come into the main bus or train station in Jerusalem and try to get to this hotel, not every taxi driver can take you there. Not too incredibly difficult in the end, but it was a problem that I didn't plan for.
Overall recommended.

Self

6/10

Pleasant

10 Oct 2023

Julianne

Room could have been a lot cleaner. It was smelly and had a dusty odour. The bathroom drain was full of hair and the fake flowers were full of dust and we had to rest them outside on the verandah that had no table or chairs so impossible to enjoy unless standing.

Leisure Family

6/10

Pleasant

12 Sep 2023

Nancy

Room is big, but is no parking in the facility. So is hard to find parking in the street

10/10

Exceptional

05 Jun 2023

Adam

Panorama of Ras el Amoud

The hospitality was amazing. Abu Mohammed and Mohammed really looked after us, gave us advice on getting around Jerusalem, accommodated us with a late check in and late check out. Location is good for getting to Al Aqsa mosque and Muslim quarter. The view at breakfast is amazing with views of the dome of the rock and Al Aqsa. Breakfast is fresh and healthy.

Friends_and_family Family

2/10

Poor

01 Jun 2023

Kareem

Let’s place smells and the rooms are tiny

Leisure Family

8/10

Excellent

30 May 2023

Charles

I liked the staff and their helpfulness. The hotel needs refurbishment. I would work on one room at a time.

Leisure Self

8/10

Excellent

25 May 2023

Charles

Management and staff - very helpful and friendly.
The hotel has spectacular views.

Leisure Self

8/10

Excellent

18 May 2023

Jonathan

Overall, our group of 17 had a nice time in this hotel, Apr 25-May 2. We chose it because of our budget and especially the view of Jerusalem on the 6th floor for breakfast each day. We also needed a place that provided breakfast, and there were many choices as well as a variety of eggs, easy side up, boiled, and scrambled. We also wanted to experience Jerusalem, outside of the Jewish sector. There was a small fruit and vegetable store just in walking distance from the hotel, with fresh oranges, apples, etc. One complaint was the fact that on the 4th floor, we had to run the water for a while until it got hot enough for a shower. Then if someone got up too late, the hot water was gone and they only got a warm shower. We loved the fact that we were able to use the 6th floor for several pizza meals for our family. We thank the staff for their help and kindness to us. The hotel is old and dated, but it was comfortable enough for us to enjoy our time in Jerusalem. A couple of comments about the hot water, which might be remedied by installing an auxillary water heater between the main water heater and the room distant from the main. Also we noted that the emergency exit to the fire escape was locked closed, thus not available for emergency exit.

Leisure Family

8/10

Excellent

28 Mar 2023

Verified traveler

Great location, amazing views!

The location of the Jerusalem Panoramic hotel is excellent for visiting sites by foot such as the City of David, mount of olives and the western wall all a 20 minute walk away. Although the valley is very steep so you need to be fit to do these walks.

The room is spacious with two comfy twin beds, two chest of drawers, a wardrobe, desk, chair and kettle. Although the kettle cannot reach the plug from the desk! There are two large windows which have some views of the old city and a balcony you can go out on.

There aren’t enough plug sockets, there is only one in the room and one in the bathroom.

The bathroom has a toilet, sink and combined bath, shower. There is a good stock of toiletries which get replenished. With soap, shampoo, toilet paper, coffee, sugar, paper cups & stirrers. It’s all very dusty and dirty though.

The hotel provide an excellent breakfast with fruit juice, tea, milk, fruit, salad, meats, pitta breads, toast, butter, jam, potatoes, vegetables, fried & scrambled eggs. On some days pastries and cake as well. The view is excellent you can see a panoramic view of Jerusalem which is such an incredible way to start the day.

The Jerusalem Panoramic hotel is fab if you want a no frills experience. The location is great for sightseeing but the hotel is in serious need of refurbishment, if you want a luxury experience this hotel isn’t for you. The breakfast was excellent and you cannot beat the panoramic view of the old city.

Friends_and_family Family

10/10

Exceptional

01 Mar 2023

ISMAILA OLAINTE

Very Very good hotel the customer service is very good and the location is great

10/10

Exceptional

24 Dec 2022

Ali Viqhar

Great location with walking distance to mt of olives and western wall, mosques. Great view of JerusLem from
The roof top restaurants. Rooms have all the required badic aminities, cld be cleaner but overall great and very helpful host

Leisure Family_with_children

6/10

Pleasant

14 Sep 2022

Estelle

Older hotel with minimal services. No ice machines, dirty carpets. Manager says they will fix slowly. It’s a family business
But the view of Mount Olives and Mount temple spectacular

Partner

10/10

Exceptional

01 Sep 2022

Majority

This hotel is beyond good, Amazing service and Easy Access.

Leisure Family_with_children

2/10

Poor

30 Dec 2019

NJ

The hotel is in terrible condition. The staff is awful. They lied to us . We booked a triple room but when we arrived they gave us a double room. Upon asking they said they do not have anything else when we asked for a refund they offered a four-bed room when we reached there we found the room had water leakage, the whole carpet was wet and musty . We were getting late so we accepted a two-bed room with a condition that they will change the room next day. A 3rd bed was put in which made the room very cramped leaving barely any space to move around . The bathroom had hair on the floor and in the shower. The telephone shower head attachment kept falling off. The first time when I opened water for shower it came out muddy with grains of sand . Water took forever to adjust the temperature and become clean . Next day when we came back we were told there were many new check-ins so they wont change the room There was a new person at the desk who said they know nothing about any room change despite of the person in the morning even telling us what room #. There was a new person at the front desk every night who was ruder than the night before . They did nothing about the room every time saying talk to the management but giving us nothing to reach them. Final day we were told deal with Expedia... we can’t do anything. All in all horrible front desk staff and terrible condition of hotel. Took more money for a triple room but scammed us with a room for two. BIG CHEATS....RUN RUN RUN

Leisure Family

10/10

Exceptional

26 Oct 2019

Verified traveler

The Panorama Hotel has an excellent location close to the Old City. It was walking distance for us, though we are use to walking. The staff seems to really care about the guests. We missed breakfast one day and they brought food to our room. Also, we were assisted by the frint desk in finding a cab ride on the Rosh Hashana holiday when most places were closed. They have limited free parking as well. We will likely be back.

Leisure Partner

2/10

Poor

22 Oct 2019

Jay

Stinky, Disgusting, Dangerous cockroach tower

DO NOT STAY HERE UNDER ANY CIRCUMSTANCES! Waited a long time for guy on the front desk for check in. The guys on the front desk are the spoiled sons of the owner. They don't care! They make you pay for the room in advance as it is so disgusting you would demand your money back soon after checking in. Only good point of this hotel is the view of the Old City. Also the little convenience store across the street has good internet. Hotel internet, didn't work, TV didn't work. They said they would fix both but didn't. The elevators were dangerous. Breakfast was terrible and unsanitary. Risked it once. I got sick. Dirty Old man who showed me the room inappropriately touched one of the young girls in the elevator. In the room there was garbage on the floor and under the bed from the previous several guests. Obviously not vacuumed. I could not understand why there were new bed sheets on top of the bed. I realized that they did not change the sheets as there was hair on the sheet from the previous guest. So I changed the sheets. Most Taxis won't go to that area as it is sorta dangerous. Brawl outside the hotel one night involving dozens of really angry screaming men. SCARY! Cops often waiting nearby. Gunshots. All of this I can tolerate but: THE SMELL of my room was disgusting. I couldn't stand the rotten dirty smell. I couldn't stay the full three nights even though I paid. Disgusting dirty smell and cockroaches too. Owners could care less about guests. DON'T STAY HERE!!

Friends_and_family Friends

10/10

Exceptional

15 Oct 2019

Verified traveler

Lovely Stay

We loved and enjoyed it very much. Decent place to stay, close to what we wanted to do. Breakfast was great and lovely. The staff was amazing and friendly. The only thing I dislike was the smoking. Even though it is a non smoking hotel, the staff smokes in the office and therefore the lobby was filled with smoke.

Family

10/10

Exceptional

06 Oct 2019

Verified traveler

Great view of old city, unobstructed. Breakfast area on 6th floor has panoramic views as well, good breakfast

Business Self

8/10

Excellent

03 Oct 2019

Verified traveler

Great view overlooking temple mount . Great staff, very helpful. Breakfast on 6th floor overlooking old Jerusalem, beautiful. Large selection at breakfast. Instant coffee only problem. Short walk to my of olives, Gethsemane, lions gate.

Leisure Self

6/10

Pleasant

23 Sep 2019

Verified traveler

The views from the window was amazing.

Internet service is was very poor.

Leisure Friends

6/10

Pleasant

20 Sep 2019

Verified traveler

Need to improve the cleanliness

Not bad but hotel need to improve. Cleanliness is poor

Friends

8/10

Excellent

27 Aug 2019

Verified traveler

Breakfast was good! Location to Mount Olive and the old city was great! But there was NO place to eat around the hotel!

Leisure Self

10/10

Exceptional

30 May 2019

Sam

Mo is the best. He helped me with so many things, the hotel location is great 10 min away from Jerusalem center. Clean and Great breakfast. I think that are the main items you need in the Holy Land. Thanks Mo for all of your help.

Leisure Family

8/10

Excellent

09 May 2019

Verified traveler

Excellent view to the temple mount from front bedrooms and breakfast dining area. Staff are very friendly. Property is outdated but excellent value for money

8/10

Excellent

27 Dec 2018

Verified traveler

This hotel has an incredible view of the Dome of the Rock! It is located right across from the Old City of Jerusalem. The hotel is very old, but clean and the staff are helpful. It is definitely a \"no frills\" hotel, but the price is right, and you aren't going to spend much time at the hotel anyway....this is JERUSALEM!!! They serve a hot and cold breakfast that is satisfying, but repetitive. This hotel is known for its view and it is well worth it to wake up and see the Old City, City of David, and the Dome of the Rock every morning.

6/10

Pleasant

03 Dec 2018

Barbara

Jerusalem

The hospitality you cant beat! Very accommodating!

Family

4/10

Poor

25 Sep 2018

Arnis

Hotel is terrible. No fridge no conditioner. Just 5 musslim channels. They fixed for English ones TV two days.

4/10

Poor

15 Jun 2018

Cong

The hotel condition is not good. It does not look clean. The facilities are old. Sometimes they did not let us park inside the parking lots even if there were still space available. The area around the hotel is also not interesting, lack of close restaurants or fair shopping malls.

I booked 2 nights first and then add another night prior to the 2 nights due to a change of plan. However, they did not give me a 3-night room but asked me to check out first in the morning and check in in the afternoon.

The only highlight is its view over the temple mount in early morning, in sunset, and at nights.

Partner

4/10

Poor

15 Jun 2018

Verified traveler

The hotel condition is not good. It does not look clean. The facilities are old. Sometimes they did not let us park inside the parking lots even if there were still space available. The area around the hotel is also not interesting, lack of close restaurants or fair shopping malls.

The only highlight is its view over the temple mount in early morning, in sunset, and at nights.

Partner

4/10

Poor

18 Mar 2018

Verified traveler

OK but for or that $ I rather stay in a hostel

They had a taxi driver there but when you wanted to know other options, they said it wasn't any and didn't reall want to help at all if our budget didn't include taxi. They said it wasn't any busses going but we found busses by ourselves. The room was ok but they had forgot to clean under the curtains for a while. Our room had a beautiful view over a cemetery and on the other side old city Jerusalem and you could see the golden mosque. But the view made it really windy so you could really hear the wind blowing from outside, I enjoyed it though. In the night they were really nice and gave us coffe/tea. And the breakfast was great too.

Family

8/10

Excellent

14 Nov 2017

Jem

Very good value. Excellent breakfast

Staff very helpful and we would use it again. Good to use as a base for tourists.
Busy but quiet location.

8/10

Excellent

27 Nov 2016

Paul

Great View, Friendly Staff, Otherwise So-So

Pros:
- Fantastic view of Al-Aqsa and the Dome of the Rock, especially from the 6th floor restaurant.
- Very friendly and welcoming staff.

Cons:
- Make sure everything is working in your room (heat/AC, etc.) if weather requires either.
- Overall, the hotel is a little on the dilapidated side.
- Breakfast buffet is passable, but a little blase, no good fresh local food like za'tar.

Family

6/10

Pleasant

23 Nov 2016

Verified traveler

Amazingly close to history! Cheap too.

The location is so close to the walled city of Jerusalem, it is just amazing. If you have a room at the front, you wake up and look right across at the Dome of the Rock. And it is super cheap. But don't expect luxury.

Family

6/10

Pleasant

14 Nov 2016

MR PETER

It's in an Arab area, with a bit of a rough neighbourhood behind the hotel. (I don't really get intimidated or scared, and I find most Muslims nice, but even I have to admit it was a bit of a rough & unwelcoming neighbourhood - there are plenty of these neighbourhoods in Israel !). There aren't many places to eat nearby, so don't bother looking. And the hotel is old and a bit dusty, a bit unkempt.

However, it's relatively cheap (it's not cheap, but Israel is rather expensive for hotels), it's only about 10 minutes walk to the old city (less to the Mount of Olives). There's a small car park, if you have a car. The staff are friendly and helpful. The breakfast is okay, and the views from the top floor (breakfast hall) are really very good.

8/10

Excellent

27 Nov 2015

EDUPUGANTI

cheap rates with good breakfast

Good

Partner

8/10

Excellent

27 Nov 2015

Purnachandra Rao

location with excellent view of Dome of the Rock

The reception and the complementary break fasts were good.But there was no facility of hot water kettle or complementary tea coffee sachets in the room.

Family

8/10

Excellent

22 Oct 2015

Ken

Comfortable hotel close to the Old City.

This reasonably priced hotel suited our needs perfectly. Clean, safe, nice bathroom, hot water, English news TV, air, walking distance to Old City (15 minutes moderate intensity), very nice view of the Dome of the Rock, off street parking, very satisfying buffet breakfast with good selections starting at 7a, quiet (except for 5a call to prayer, of course), and free wifi.

The immediate street surroundings of the hotel are not great; cramped and unkempt. We considered the nearby 7 Arches Hotel and in retrospect that was a good decision because that hotel is considerably higher in elevation and an exhausting climb if you are hiking back and forth to the Old City frequently.

2/10

Poor

06 Sep 2015

Verified traveler

Bad experience hotel

I was very disappointed in my stay. service was very bad, we did not get the room we asked for. The service at the front desk was very rude when we told them we did not get what we asked for. They ended up splitting up our family of four into two rooms that were not connecting. I asked them if they would charge us extra if we had to check out a day early and they said no, but then they charged us for 3 days when we only stayed one. Expedia did not back us up when we asked for a refund and the hotel refused to pay us back for the two extra days. It was a bad enough experience it almost ruined my trip to Jeruselam. Luckily I found a better Hotel.

8/10

Excellent

30 Aug 2015

jules

Nice place for a cheap option

There is a little walk to the town centre but nothing too bad, hotel staff were very friendly with great spoken English, breakfast was homely and tasty

4/10

Poor

05 Aug 2015

Dennis

Nothing to eat. Grocery store infront that sells falafel.

8/10

Excellent

21 Apr 2015

Michal

The hotel name doesn't lie. Incredible view.

The 3 night stay was much better then expected. The room was old fashioned but clean and offered incredible (Panoramic!) view of the old city. The hotel staff on reception, dining room and room service were extremely friendly. The breakfast offered was nice and with plenty to choose from. Other facilities are basic, including the WiFi which is only in the lobby.
The hotel is in East Jerusalem and so the collective taxi at the airport wont take you there (they will however find you a small taxi when they will deliver you to Damascus gate which itself is about 25min walk). The old city (western wall) are about 15min walk which is worth the hike for the things you find on the way. Mt of Olives is nearby and so is Gethsemane (Olive Garden). No problems getting taxi to anywhere in the city inc CBS. There is small shop opposite hotel with not so great exchange rate and a small local take away which offers very good and cheapest falafel I ever had though when we stayed the hotel also offered a paid diner.

8/10

Excellent

17 Mar 2015

William

Marvelous Hotel

Marvelous Hotel, great staff, perfect location directly across for Old City. I would definitely stay again.

8/10

Excellent

22 Feb 2015

Ralph

Hotel Stay

My experience was very satisfied. Over all rating excellent. Views were excellent to look at. The staff was very efficent honored all my request. Would stay again their. The food was good for breakfast.

10/10

Exceptional

26 Jan 2015

Dmitry L.

nice stay on mount of olives

for those looking for views of Old City, or location at Mount of Olives, this is the choice. stay is pleasant, neighborhood is clean

Partner

8/10

Excellent

24 Jul 2014

Verified traveler

Excellent Views!

An excellent location near The Mount of Olives - Super!

6/10

Pleasant

14 Jun 2014

Verified traveler

Great view to the Old City from room an dining.

Didn't have AC but we got a fan and enjoyed the view.

6/10

Pleasant

10 Jun 2014

Ricky

nice view, good value for money

the hotel looks like its under renovation from the outside. inside the carpet, linen, towels look old. but its got wifi and nice breakfast, a bathtub and hot water. plus the view of old Jerusalem is great, and you can walk (a bit of exercise) to there and the mount of olives

8/10

Excellent

14 Apr 2014

Verified traveler

Nice hotel with panoramic views of Jerusalem,

We had a very pleasant staying with very helpful staff always ready to please the customer, good food with plenty to eat.

Breakfast was always pleasant with staff at all times ready to help and the panoramic views of Jerusalem was very special.

2/10

Poor

20 Jan 2014

Verified traveler

Horrible

It was so bad. I got there and they tried refusing me a room and told me I had to pay again if I wanted a room despite me showing them the receipt. It took an hour of arguing until they finally have me a room. Plus there was no \"free wifi\" as indicated and in fact there was no wifi at all. Oh and I was woken up in the morning to a woman unlocking my door using the master key. It was a bad experience and I definitely don't recommend going there- even if it's cheap.

4/10

Poor

09 Jan 2014

Verified traveler

Good view , no more

Noizy, and charge me more 100 ILS for 2 nights without my agreement

4/10

Poor

04 Jan 2014

Robert

The location of the hotel is fantastic

The shower need to be upgraded. There is no smoking tag on the wall, but people who work in the hotel did not respect this tag. Everywhere is smelling of ciggeret. The worker are very nice but that smoking need to be addressed because is not everybody smoke.

6/10

Pleasant

07 Dec 2013

Verified traveler

Good view, bad neighbourhood

Good size room, good breakfast, NO HOT WATER, helpful staff, BAD neightbourhood

8/10

Excellent

02 Dec 2013

JuliaL

Fantastic view

Excellent location for siting in the restaurant and look at the old Jerusalem!

Family

2/10

Poor

14 Nov 2013

sharad

great for your enemies

DREADFUL HOTEL AND horrible taxi drivers. Likely to cheat. Neighbourhood terrible. well off looking children sporting Nike shoes will be seen begging for Shekels. Employees are touts. no eateries nearby and not a good place to go. rooms are small and Beds are scary and small.

6/10

Pleasant

05 Nov 2013

ray

excellent location

Good loacation , close to tourist sites, but not much restaurants around.

4/10

Poor

03 Nov 2013

Mark

Beautiful view of the Eastern Wall of Jerusalem

We took a walk from the hotel along the Kidron Valley, past the Mount of Olives and then through the Valley and into the Old City. Many interesting sites and memorials of historic places. The hotel's location is interesting, in an Arab section with all the sounds and smells and energy from their culture. Everyone was friendly. The road going to the Hotel is very narrow and crowded with tour buses and taxis. Not easy to park, but the Hotel arranged for us to be chained in, and that was safe for us. An interesting experience, but probably not one that we would want to repeat.

10/10

Exceptional

03 Sep 2013

francisco

priceless view

a very nice hotel, great breakfast and a friendly helpful staff that made our stay easy and enjoyable
if anything else you must stay in this hotel for the view of the city and the temple mound. something truly magical

8/10

Excellent

30 Aug 2013

Angelos

A very hospitable Palestinian hotel in Jerusalem

Initial fears due to the significantly lower price proved to be unfounded. This small hotel has excellent staff who represent well the hospitality of the Palestinian culture. The view of Jerusalem is really panoramic. There is always a natural breeze that makes air condition unnecessary. Room comfort is commensurate with its two star rating: the rooms and the bathrooms are small and the first one we were assigned to had some damage on the doors and a carpet that was not attractive. There are more spacy rooms on the non panoramic side of the hotel however they lack air condition and the natural breeze. All in all I would register again in this hotel if I were to return to Jerusalem.

Partner

6/10

Pleasant

13 Jul 2013

Solinha

friendly people”

This Hotel have a nice view of The Dome of the Rock, the front desk was amazing he helps me anytime, always try to keep the guest fine and confortable, the only problem that i do not like was taxi guys, all the time they stop you they push you to offer a city tour, well, its ok, the food so so!

Partner

8/10

Excellent

03 Jul 2013

Michael

Jerusalem

Loved the view here. We enjoyed our stay of four days. Very close to old city. Parking convenient for this area.

8/10

Excellent

08 Jun 2013

Verified traveler

Nice place to stay with many bonuses

This is an older hotel, built perhaps in the 1920s but with subsequent upgrades -- most importantly including AC. Situated on the east side of the Kidron Valley, the hotel boats a fantastic view of the Temple Mount and the Old City. My room was clean, safe, and very reasonably priced. They safely stored my car overnight and the sumptuous breakfast buffet on the top floor allowed us to see the morning sun rise on the Temple Mount and Old City. We were within walking distance of entering the Old City and thus did not have to hassle with moving our car. I would stay here again. If you can tolerate older carpet and color schemes, this could be a very nice stay for you.

8/10

Excellent

08 May 2013

Verified traveler

Unbelievable View

The view from Jerusalem Panorama is incredible and only a short walk to Lions Gate. My room was clean and the staff very polite. The hotel is in East Jerusalem and this may not be suitable for all.

6/10

Pleasant

13 Apr 2013

Oksana

Great view, bad hood, so-so service, fair rooms

Breakfast buffet was great, but not kosher (many vegetarian items). Day clerk was very nice and helpful. Night clerk refused to give or sell us bottled water, even though he could have (I was told so in morning by their manager). We came back around midnight, and to my surprise there was not a single convenience store around the place. No vending machines in the hotel. There was a locked cooler on the 6th floor. The night clerk had the keys all the time, but only in the morning sold us a couple bottles. The hotel is right across from the Kotel, but it takes about 30 minutes walk to go around the cemetery. When we tried to cut across, arab kids threw a few stones at us. Toilet seat in the restroom is extremely inconvenient makes your knees face bathtub, and if you are over 5'5\", it's hard to manage. Parking is fairly safe. Nothing happened to our car or any others in the lot. Summary: budget stay, fairly safe if you use cab, and quality comparable to $40 motel rooms in usa.

4/10

Poor

08 Jan 2013

Verified traveler

Hotel,,,.....

The personal is really nice, but the hotel gross. It´s hard to locate the hotel because don´t apperar on the gps.

4/10

Poor

06 Jan 2013

garth

Good price and view but dumpy rooms

The nite desk manager was professional, courteous and very helpful. Likewise the breakfast buffet manager worked hard for you to enjoy the fairly basic offering (there were fried and hard boiled eggs and an assortment of cheap cold cuts, cheeses and salads). The view of the old city from the breakfast floor was truely fantastic.
The rooms have not be renovated since the '60s with threadbare once green (I think) indoor outdoor carpet splotched with numerous old stains. The beds, probably from the 80s were made of cotton batting reminisant of military cots. The walls were cracked and had been quickly coated in white paint. Shower and toilet old but predictable.

8/10

Excellent

01 Dec 2012

Todd

Great location and superb views

Great location with superb views of the old city. Staff was very helpful and pleasant to deal with. The rooms were very acceptable for the price and stayed 7 days and have no major complaints.

6/10

Pleasant

29 Nov 2012

EDWIN

SO SO...

ADEQUATE HOTEL WITH GOOD VIEWS OF OLD CITY. GOOD BREAKFAST BUFFET. NEXT TO MOSQUE SO YOU WILL HEAR CALLS AT 3 AM. LOCATION NOT GREAT. CLOSE TO BUS BUT THEY COME EVERY 30 MINUTES. ROOMS NEED UPKEEP AS PATIO DOOR COULD NOT BE CLOSED. BATHROOM VERY TINY WITH HALF TUB AND SINK RIGHT OPPOSITE TOILET WHICH IS 6 INCHES FROM WALL.

8/10

Excellent

12 Nov 2012

Igor

OK for people who spend much time outside

Stayed there with family for a week in Nov. 2012. got out 8:30 every morning, returning after 21:00. Safe, friendly & not expencive hotel. Panorama of the old city seen from canteen is realy fantastic! Check room locks may not work properly.

Location: on the Mount of Olives, 15 min by feet from two of old Jerusalim gates.
Food: poor
Room: clean enough, all necessary staff exists (except freezer which is not necessary if you are walking a lot)))

6/10

Pleasant

08 Nov 2012

Verified traveler

Breathtaking view!

* Reasonable Rates * Good Service * Amazing View * Good Option for a Short Stay

8/10

Excellent

21 Oct 2012

Trevor

A Good Hotel

My only criticism is that I could hear noise from the road below my window and calls to prayer from a nearby mosque but when I closed the windows and turned on the air conditioning (which worked well) the noise was much subdued, so I slept reasonably well.

The only other problem was that as I stayed in an Arab hotel in an Arab district of Jerusalem, the Jewish owned Nesher Cherut taxis (shared taxis far cheaper than ordinary taxis) refused to collect me at the hotel on the day of my departure to take me to the airport. There is no equivalent cheap Arab taxi service. This meant I had the inconvenience of travelling to the airport by public transport first by tram, then changing to a bus, then changing to another bus. To have travelled by ordinary taxi would have been far more expensive. All this of course is not the fault of the hotel.

6/10

Pleasant

14 Oct 2012

David

I booked this hotel because of the amazing view.

Reasonable hotel for the money. Friendly staff. Had difficulty getting TV station(s). View truly exceptional.

8/10

Excellent

09 Oct 2012

Mr. Michael

memorable experience

the first that you notice is the view-totally awesome
overlooking the Kidron Valley. The room was simple, but very nice. I'm not one to spend time in my room other than for sleeping so it more than served my purpose. Having spent time in Jerusalem before, one thing that was noticeable was water pressure, it was great. Hotel staff were great as are all the people in east Jerusalem. Walking distance from the Old City. I recommend it to all who are going for the purpose of experiencing another culture.

8/10

Excellent

14 Sep 2012

Verified traveler

Nice people - great view!

Well - for a cheap hotel - you will be happy - the rooms are clean and beds comfortable - but a bit rough round the edges.

The location has a great view - a 20NIS taxi ride from the city or 20 minute walk - 10 mins to mount of Olives site! So great location.

Staff very friendly and obliging- car park very useful - especially if you have a car!

10/10

Exceptional

20 Jun 2012

Lori

Decent room, nice staff

I enjoyed my stay at the Panorama; the staff were very nice and didn't even charge me when I needed to print off a few things for my travel (even though it was a large stack of paper). The free breakfast was decent and the hotel is within walking distance of the Old City.

6/10

Pleasant

03 Jun 2012

Verified traveler

jerusalem panorama

The only nice thing about this hotel is the view of the old city, but you can get the same view from the seven arches hotel on mt olive. the tv did not work, the phone did not work. they did have a free wifi, though. the view from the breakfast hall is nice, and breakfast was nice as well. There is not much around the hotel, so you would have to take the taxi to get to the decent shops or to the old city, and the cab drivers will try to rip you off because they know you don't have a choice. I will not stay there again, I would choose some other hotel with same view into the Old city. there is a mosque next door, so I was woken up at 3am because it was announcement for the prayer, that was annoying being that I was exhausted. unless you want to be woken up for prayer, you wouldn't mind it at all

10/10

Exceptional

30 May 2012

Brian Thomas

Friendly

This hotel is in a good location for Old Jerusalem such that you can walk to where to want to go. Although the hotel is not in top condition the friendliness and helpfulness of the staff more than make up for it. You are not an anonymous person, rather a guest.

6/10

Pleasant

19 May 2012

Essam

Good Hotel

Good hotel with reasonable price. Staff are very friendly and helpfull. Within walking distance from the Al-Aqusa masjid.

6/10

Pleasant

18 May 2012

Verified traveler

This is a basic hotel room. They did not have a printed dinner menu only a verbal one, chicken, fish, lamb. Breakfast was more than adequate buffet. The neighborhood is on the Palestine side of Jerusalem, restaurants were few, I went to the pizza place around the corner and did takeout back to the hotel. The view from the breakfast room is amazing, you see the south and east walls of the Temple Mount and some of the Jewish cemetary. You can walk over to the Lion's Gate to enter the Old City if you do not have walking issues.

10/10

Exceptional

28 Apr 2012

Justin StThomas

Peace Love and Blessing from Above

My wife and I stayed at the Jerusalem Panorama Hotel for two weeks in March of this year. We miss Israel and especially miss waking up to coffee and breakfast each morning on the 3rd floor overlooking the Kidron Valley, This place truly has a beautiful Panoramic view of the old City and more! Everyone who works in this Hotel is friendly and helpful, We loved the man on the third floor who would bring us our coffee and offer to make us an omelet or fried eggs each morning, He has such a good heart! We found the Old City, and all the way to Ben Yehuda to be a pleasant walk from the Hotel (mind you my wife and I are still in our 20's) not to mention Many Biblical places are just a couple blocks from the Hotel, Plus blocks from the Hotel there are many Taxis waiting to give rides anywhere you want to go, my wife and I swam in the Dead sea, hung out in Jericho, went to Bethlehem sometimes you can find a cab rite outside the Hotel. My Wife and I stopped everyday for snacks and soft-drinks at the mini-market right across the street. You can also get Falafel next door to the mini-market and there are fresh produce and honey vendors on the corner. My wife had a bit of a cold during the second week of our stay....and guess what? they have a drugstore rite next door to the Hotel! We will definitely be staying at the Jerusalem Panorama Hotel again!

4/10

Poor

09 Apr 2012

Verified traveler

Not 2.5 stars.

The service staff went out of their way to make me feel welcome, but the room was old, dirty, and less comfortable than staying in a hostel dorm.

4/10

Poor

27 Mar 2012

old nomad

not a qualified hotel for foreign travelers

rooms are spacy but located in Arabian area, a bit too far for a walk from Darmascus Gate where there's a van service but infrequent. only a small vandor-like grocery available nearby, no other choice at all if you didn't prepare for what you need in downtown.
it seems to me they don't change the sheet everyday or even there's no sheet at all. the staff is helpful in english especially in this area. they conceded the hotel really needs a renovation before it attracts more foreign travelers even for budget ones.

4/10

Poor

20 Mar 2012

Nathalie

beatiful view but disgusting room

we were only staying for a night, but the room was terrible, the pillow was dirty, the breakfast was disgusting - it all came from cans and we got stomack-pain afterwords , the batheroom-light went out when we tied to turn on the lights, and the room was all in all very cold. furthermore you have too walk on a very trafication road, to get to the central of Jerusalem, it was okay for i night but i wouldn't stay there again!

2/10

Poor

28 Feb 2012

Verified traveler

Arab ONLY!

This is an Arab run hotel. They do not allow American's to eat in the restaurant while Arabs are there. There heater breaks daily too. The view is beautiful and it is a cheap place. However, taxi's don't like to go there and there is nothing in the immediate area. DO NOT STAY HERE. This should be labeled a 1 star hotel.

8/10

Excellent

13 Jan 2012

Tom1

Good Hotel

\"Panorama\" is truly the right title for this hotel. The sixth floor provides a 270 degree view of Jerusalem, the Mount of Olives, and the areas east. It is breath-taking! The staff are very helpful with accommodations and tour arrangements. The rooms are no-frills, but adequate. The important thing is that it is walking distance to the Old City of Jerusalem. I highly recommend it.

2/10

Poor

06 Dec 2011

Alex

Convenient location, terrible hotel

Do yourself a favor and cough up the money for a better hotel. The building is old and unmaintained, the halls and room stink of mold and smoke, and to top it off, they did not have hot water! When presented with complaints, the clerk was rude and did not offer any compensation. What a jerk. About the only good things are the free wifi and the proximity to the old city. Not worth at all though.

4/10

Poor

01 Nov 2011

Verified traveler

Jerusalem Panorama Hotel

Condition and maintenance was not good. The bathroom had a sulfer like smell so had to keep it closed. Location is in the Arab side of the city, kind of noisy at night. I got what I paid for.

10/10

Exceptional

09 Oct 2011

Mohamed

Best view of distant mosque (Al-Aqsa)

This hotel is located in Ras Al-Amud, don't get confused with the other Panorama hotel especially if you are driving with aid of Israeli GPS navigator (missleading GPS software). It is within a walkable distance from the gates of Al-Aqsa mosque. It is surrounded by few shops. The hotel offer a decent breakfast which you can enjoy with the panoramic view of the old city. Staff were very helpful and friendly. Free parking space for your car, if you dirve, is also aviable. Free WiFi and all in all it was the best choice for me and next time I will book this hotel for sure.

4/10

Poor

02 Aug 2011

Verified traveler

Three rooms in 24 hours

The staff at the hotel were most congenial. There were, however, glaring problems with the maintenance of the hotel.
My first night I discovered I didn't have any A/C in my room. When I told the front desk I was told to open my windows. \"It's cool outside.\"
I did open my windows. There was a breeze blowing. Unfortunately, until after midnight there were also some men having an animated conversation RIGHT UNDER my fifth floor window. Yes. Sound carries up to the fifth floor.
The view of the Temple mount was outstanding. It's location was convenient for my ramblings around in the City of David. But, until I moved into my third room, I didn't have A/C. And then, my windows didn't lock. On the fifth floor that might not have been a problem. This room, however was just above ground level (on the third floor in the back).
Again, the staff was FRIENDLY. The hotel management just needed to put some more resources in caring for the hotel's infrastructure.

8/10

Excellent

10 Jul 2011

MARIYA

Economy Hotel for Traveler on a Budget

If you are on a budget and just need a safe place to lay your head at night, you can go with this hotel.

Whether or not to choose this hotel would depend of what you want to do in the city. If you are interested in seeing Christian holy sites, there are quite a few right down the street. There is a bus stop near the hotel, Arab buses number 36 and 63 will take you into Jerusalem. The ride costs 5 shekels which is better than paying 30 to 45 for cabs. The hotel will give you an Arab city map and an Arab bus map. They'll tell you the bus schedule if you need it. The staff are quite friendly and helpful. If you have the time, you can also just walk. Make sure your clothes cover you well and you have a bottle of water with you. The sun in the open space is ruthless.

If you are interested in nightlife and entertainment, you may want to go with a West Jerusalem lodging instead, it will make things a lot easier for you.

If you stay out in the city late, you will need to take a cab back to the hotel. Be prepared that some Israeli cabs won't go there so you'll need to find an Arab cabby. There are buses that go to the Western Wall even late at night, in principle you can walk from there to the hotel, but you'll be scared and it's just not a good idea.

I think that the hotel needs to change their front door sign, because it's so dirty that it makes the place really feel like a dump. Once you're inside, you realize that it's an okay place to sleep.

2/10

Poor

06 Jun 2011

Maria

Horrible Hotel

I will never go back to this hotel. The hotel rooms were filthy, toilets dirty, had to change our own bedding even after several complaints, rubbish breakfast had to buy my own teabags and spreads as my kids refused to eat what they offered, noisy neighborhood, broken ceilings, no air conditioning and the list goes on and on. I cannot believe that expidia even had this place on their hotel list, the local taxi drivers were telling us that we are staying at the worse place possible, it is not worthy to be called as a hotel. This was the first time that we booked holiday package with expidia, but after seen the standard this would be the last time as well. Yes it was cheap but I dont think that general cleanliness is to much to ask for. NEVER RECOMMEND THIS HOTEL TO ANYONE.

Family

4/10

Poor

11 May 2011

Thomas

The Jeruselam Panaroma

Hotel is in an isolated area and hard to find. Many taxi drivers either do not know how to get to it OR they don't want to go there. No nearby shops or restaurants - hotel restaraunt is only available for early breakfast and early evening dinner. On the plus side, the staff is very friendly and helpful.

8/10

Excellent

05 Apr 2011

charles

Jerusalem Panorama Hotel

Close to the must-see sights in the Old City. On the Mount of Olives, overlooking the Dome of the Rock. Friendly, helpful staff, older facility, but well maintained. The hotel is not fancy, but provides everything required for a pleasant stay. Off the Jericho Rd., (East of the Old City walls) bus transport from New City is nonexistent, but taxis are everywhere. Walking distance from the Garden of Gestheme, the Lion's Gate, Dome of the Rock, Mary's Tomb. Fantastic panorama view from the dining room.

8/10

Excellent

28 Mar 2011

Bev

It's functional, and it's location can't be beat. Don't expect anything near luxury, but it works!

OK, it wasn't anything like a 3 or 4 star here in Canada. However, it's location was exceptional - we walked everywhere, up the hills and down into the valleys around the Mount of Olives and the entire old city. If you are fit enough (and trust me I have little stamina) it's fantastic. The view from the hotel's roof top dining room - I've seen nothing to compete with it.

Yes - it is old, it is tired, and in some ways a little surprising (the venting between bathrooms makes you very thoughtful). But the porter is very helpful and kind.

We rented a car for a few day (travelling to the West Bank and Dead Sea) - while the street in front can be a little tough to negotiate during the evening, the hotel staff (and yes a few locals as well) will simply stop traffic and guide you through the crush.

The shops around the hotel are great - no overcharging for water that we got in some places, and an evening meal of local pizza was a surpise...the young man behind the counter ran over to the vegetable stand to get an ingredient (onion) for the pizza we ordered!

It is basic accomodate - bring your own hairdryer and travel iron, don't have unrealistic expectations and you will be both surprised, and surprising satisfied with the experience at this hotel.

Partner

4/10

Poor

03 Feb 2011

Eleanor

Great views but badly maintained and inconveniant location

Hotel staff were helpful but the hotel is very badly maintained, although there apeared to also be some works going on and there were very few guests. The views from our room and from the dining room were unbeatable, truly an awesome panorama of the old city and mount of olives. The room was satisfactory, it was clean enough and did the job, but wasn't brilliant. The other annoying aspect was that although the hotel is not far from the old city and other areas, because of the way the Kidron valley sits in front of it, you have to walk a fair way around the valley to reach the Dung Gate or to continue to other areas of the city, so it is not easy for those without a car, and required taxis in the evenings.

Overall: OK, great view, average to poor room quality, location not great for those on foot.

Partner

6/10

Pleasant

22 Jan 2011

Mary

Not a 4 Star Hotel- no wifi, no hot water at night!

I saw a paper taped up over the desk. I think they had the 4star rating in 1987. If so- it's gone downhill. The location is okay for getting to the Lions Gate and seeing the Mount Olive sites, but I think a West Jerusalem hotel is better if you want to be out in the evening. The breakfast was mediocre compared to breakfasts I had in Tel Aviv hotels. It is noisy at night, not just the chanting (which I found pleasant) but the street noise late at night and early in the morning. And it was the only hotel on my middle east travels with NO WIFI. I had come to be dependent on wifi for checking out tour sites on the web and so was disappointed there.

My biggest problem with the hotel came the last night. I decided since I had a 6am flight to stay at this hotel another night (instead of returning to Tel Aviv) intending to get up at midnight and shower so that I would not be stinky for the long plane trip. At midnight when I got into the shower there was no hot water. When I was checking out and mentioned this to the guy at the desk he laughed and pointed to the clock and said well of course, it is night time. I had never heard of a hotel turning off the hot water at night, now I know.

8/10

Excellent

02 Jan 2011

Johnhenri

Adequate Budget Hotel

Jerusalem Panorama was a decent budget hotel in an Arab neighborhood east of the Old City of Jerusalem in Ras al Amoud near Mt of Olives and the Old City. The lobby and dining area were nice. The lobby had free wifi and the dining area had a decent free breakfast and a spectacular view of the city. The hotel staff were friendly and eager to help and answer all of my questions. The neighborhood was okay but a little spooky late at night. About a 25 minute walk to the Damascus Gate. An Arab bus could take you to the Old City but I never tried it. If you want to go to West Jerusalem you'll need a taxi or your own car, which can be parked for free in their lot. The room was comfortable and cleaned regularly, but could use a deep cleaning in the bathroom. The room had a lot of minor maintenance issues, but everything functioned. When I booked the price was lower than any other hotel I saw in the country.

8/10

Excellent

08 Dec 2010

Lisa

Holyland Vacation

The Jerusalem Panorama Hotel was very close to all the important sights. I would recommend this hotel to all. We enjoyed it very much.

2/10

Poor

15 Nov 2010

Verified traveler

not what it says to be

It's a long walk from central Jerusalem without transport. It's an old hotel that has been neglected over many years. Instead of replacing the whole carpet, they just patch it up. Bath/shower recess and basin has not been washed for sometime. Also patched up. Taps had soap grime, Hair was in the bath/shower and floor. Toilet was not any better. First night we had dinner at the hotel which consisted of watery pea soup with a couple of peas floating on top, a selection of pasta with tomato sauce or beef stew and a variety of salads which were also offered for breakfast the following morning. Tea and coffee was extra. Breakfast was to be full cooked buffet. What we got was equivalent to continental breakfast with leftover salads that looked old. There was no butter and honey. One morning we had no eggs, bread or yogurt, only cakes and 2 types of cereals. Not the sort of breakfast to start the day with when you are a diabetic and travelling.

8/10

Excellent

06 May 2010

Julia

If you have low budget stay there.

Extremely modest hotel. Arab family runs the place. Very friendly staff. Clean sheets and towels. If you only care about clean and cheapest place to stay this is Jerusalem Panorama Hotel. It is located right at the Olive Mount in 5-minute walk from the Russian Church of St. Mary and the St.Mary Dormition Church. The panorama from the window is fantastic. You can observe the Old City like at the postcard. It will take you about 20-25 minutes to walk to the Lion Gates. The breakfast is not huge at all but there is enough food to eat. No coffee-tea in the rooms (so bring your own stuff). There are several kiosks around in the area selling fresh fruits and vegetables. The place is safe enough to stay. We received wi-fi internet from the medical clinic which is located in the nearest building. Free parking lot for the guests.

Partner