Name: 7 Arches Jerusalem
Address: Mount of Olives, Jerusalem, 91190, IL

10/10

Exceptional

06 Jan 2026

Doug

The best view of the old city in Jerusalem. Stunning sunset over the city. Not an easy walk up and down the Mt of Olives to the old city but otherwise an excellent location.
Very good service from staff.

6/10

Pleasant

25 Nov 2025

Fabrizio

The entire hotel needs renovation.

2/10

Poor

27 Oct 2025

JOSE CARLOS FESTI

Shower was broken and liking water all over the floor the water temperature change all the time from cold to super hot
Room was smell cigarettes and loud noises around 5 am from people outside

Self

8/10

Excellent

20 May 2025

Marcos

Great!

Best view, poor breakfast, very friendly employees!
Very good shower!

Friends_and_family Family

2/10

Poor

06 May 2025

Billy

Expedia did not list this hotel as being muslim the music blarring thru out the whole hotel could be heard 3 blocks away...no parking impossible to get into to unload not very clean neighborhood Could not get a refund

Leisure Family

8/10

Excellent

22 Mar 2025

Thomas

We absolutely loved the view. It is the best in all of Jerusalem.

Leisure

10/10

Exceptional

14 Mar 2025

david

Great location

Leisure Family_with_children

10/10

Exceptional

17 Feb 2025

kadir furkan

Great wiev

Business Self

10/10

Exceptional

17 Feb 2025

kadir furkan

Great dyuff

Business Self

2/10

Poor

03 Jan 2025

Kamilia

I won’t stay there again

10/10

Exceptional

29 Dec 2024

jesus

👍

10/10

Exceptional

19 Dec 2024

Deniz Ali

Everything is good

10/10

Exceptional

26 Nov 2024

LUIS

Elias and all the personnel from hotel treat me In the best way and even beyond my requests and expectations. Excellent breakfast
Location spectacular with an incredible view to all city and last stop of bus 275 jus 10
Minutes from via dolorosa , maria church and three Minutes to ascension church
Walking distance to tomb of prophets and five
Minutes to basilica of getsemani and 15 minutes to church of saint sepulcro plus many other historical sites and all just walking…

Leisure Self

4/10

Poor

24 Nov 2024

Verified traveler

The reception and the garden were very poor. Old furniture, not well-maintained. Not a 4 stars hotel

Business

8/10

Excellent

23 Nov 2024

Aydin

İs good hotel

8/10

Excellent

21 Nov 2024

Aydin

Thankyou very much

10/10

Exceptional

09 Nov 2024

Haluk

nicee

10/10

Exceptional

24 Oct 2024

James

Room excellent staff excellent hotel Restraunt excellent but neighbor not good

Leisure Self

8/10

Excellent

07 Oct 2024

Mert

Very nice

Business_and_leisure Partner

8/10

Excellent

06 Oct 2024

Mert

Everything was so good

Business_and_leisure Partner

10/10

Exceptional

21 Jul 2024

Leyla

Exelent! ! Exceeded my expectations.

Personnel was very friendly and helpful. View from hotel was spectacular. Safe and peaceful area. Very educated personnel, welcoming and hospitable. Thank you!

Business

10/10

Exceptional

25 Jun 2024

bülent

The most beautiful panoramic view that can be seen in Jerusalem belongs to this hotel. I would recommend it to everyone.

Business Friends

10/10

Exceptional

22 Jun 2024

bülent

Best staff, best view, serene and close to the old city

Business Self

8/10

Excellent

21 Jun 2024

Atilgan

Everything is good except staff and service. They’re starting to take breakfast dishes immediately while you’re eating, there’s a coffee machine but it’s not working. You need to use other one but they’re closing the doors. I don’t know why but something strange happening about the kitchen chief. It feels like they’re always following what you’re taking on your dishes.
Rest of others are perfect but the service and kitchen has to be careful immediately, it’s so rude.

10/10

Exceptional

20 Jun 2024

bülent

Perfect

Business_and_leisure Friends

8/10

Excellent

14 Jun 2024

Mert

I hope the food will be better

10/10

Exceptional

14 Jun 2024

bülent

It became my second home.

Business_and_leisure Friends

8/10

Excellent

12 Jun 2024

Mert

All thing was very good just food was not bad

Business_and_leisure Friends

10/10

Exceptional

06 Jun 2024

bülent

Perfect good, experium person and clean rooms

Business_and_leisure Friends

10/10

Exceptional

28 May 2024

bülent

Thank you very much for all the friendly staff and everything.

Business_and_leisure Friends

8/10

Excellent

20 Apr 2024

Gordon

Great place, quite and secure.

Leisure Partner

8/10

Excellent

20 Apr 2024

Gordon

Very quiet room and property away from city noise with amazing views from the property. We will stay there again

Leisure Partner

8/10

Excellent

18 Apr 2024

Gordon

Elijah, Sophian and other front desk staff are very helpful, as are the cleaning staff Saleh and Joseph, and the dining staff Mahmoud and Mohamed, the breakfast is a good value.
We enjoyed our total 3 weeks here.
I will be staying here again as it is quite compared to the old city and the rooms are clean and updated.
Blessings

Leisure Family

8/10

Excellent

18 Apr 2024

Gordon

The property is quite and peaceful right in the mount of olives. The staff are all very helpful and honest. The bus stop is in front of the hotel, and an easy ride into old Jerusalem. The area is very safe, and the local people (mostly Muslim) are mostly friendly and helpful.
We stayed about 3 weeks total here, and we look forward to coming again.
The rooms are updated and clean, breakfast is a good value.

Leisure Family

10/10

Exceptional

18 Apr 2024

kadir furkan

Great wiev and calm place

Business Self

10/10

Exceptional

21 Feb 2024

bülent

The hotel has a panoramic view in terms of location. It is possible to reach the city center by walking, bus or taxi. The hotel staff are very nice, friendly and warm. Although the price is much higher than the surrounding hotels, even twice as much, the breakfast offered is very limited and very simple. You will be bored if the products offered for breakfast are always limited and the same for long-term rather than short-term stays. I think not only me, but everyone staying at the hotel deserves a better quality and more diverse breakfast for the money I pay. I hope hotel officials read this and offer us more options for breakfast for long-term stays. If you are wondering what the options are. Mashed potatoes, french fries, fried mushrooms, sausage and sausage fries, eggplant, zucchini and pepper fries, tuna, green onion, parsley, arugula, onion, and similar alternatives should not be seen by customers.

Business Friends

10/10

Exceptional

14 Feb 2024

bülent

Everything is really good, all the staff are very optimistic, helpful and friendly. The only drawback is that you have to honk the horn when leaving the parking lot. I hope a bell button will be installed at the parking lot exit and vehicle owners will not have to honk the horn. When every vehicle leaving the parking lot honks its horn, this creates a very unpleasant situation for people sleeping or resting. If the vehicle leaving the parking lot presses a bell button near the barrier, people will not be disturbed. I stayed for 7 days and since it was a pleasant hotel with a panoramic view, I extended my stay for another week. thank you for everything.

Business Friends

10/10

Exceptional

02 Oct 2023

Jack

Great hotel to stay at because of the location. Good breakfast and rooms
Used buses to take you down to the tram or to the bus / new railway station as well as getting taxi outside the hotel

Partner

10/10

Exceptional

03 Aug 2023

Khaled

Great view and service with affordable prices

Business_and_leisure Partner

10/10

Exceptional

21 Oct 2022

Ajay

Good, friendly

Leisure Family

8/10

Excellent

06 Jan 2020

Nora s

New Jerusalem

Nice hotel far away from old Jerusalem. Long walk to see or eat. But beautiful view.
We will stay in new Jerusalem next trip it is easier to get to restaurants and shops

Friends_and_family Family

10/10

Exceptional

02 Jan 2020

Sakari

Best location in Jerusalem

Recently renovated hotel, very good service and room cleaning. Facing to Old Town Jerusalem and you can see all the way to Jordanian mountains from backyard platform. Breakfast-dinner buffet and dining room excellent. Stayed 7 nights and nothing to complain. Will come back for sure.

Business

10/10

Exceptional

09 Oct 2019

Darrell

A Nice Experience

The hotel was clean and comfortable. The breakfast was exceptional.

Family

8/10

Excellent

30 Aug 2019

Forrest

A thumbs up! The

Seven Arches is a bit run down and clearly makes its money on the tour industry. That said, the room was comfortable and clean, the bed was good, food and service were good and the view is spectacular. We would use it again.

Partner

2/10

Poor

09 Jul 2019

Michael

Not a great property. Very old and worn. My room was stuffy with a slow AC unit. Long Walk to the old City from the hotel

Partner

2/10

Poor

22 Apr 2019

Jean-Pierre

Poor hotel, not as advertised

Hotel is old, run down and not as advertised. We are very disappointed in hotels.com for advertising this hotel and recommended it.

Partner

8/10

Excellent

17 Jun 2018

David

Very nice hotel

Very well situated hotel, comfortable rooms, slightly dirty but overall clean, however the service must improve (incorrect information given at check in, lack of parking space for the hotel guests, etc.)

Partner

8/10

Excellent

20 Jan 2018

kirk

Epic view of the Old City

The staff and service were excellent but the shower was cold and had to get in and out quickly. The room was also very cold and heard several others complain to the front desk. They did deliver a small heater to my room however that warmed me up nicely. The view was unbelievable and we’ll worth the stay for that.

10/10

Exceptional

10 Jan 2018

RICHARD

Great Hotel atop Mt. Olive

Make sure you purchase the Breakfast Dinner package.
Great Staff
Clean Room
Great Location

Family

6/10

Pleasant

07 Jan 2018

Juan Ignacio

Great location!

The hotel could not be better located. It’s right on top of Mt of Olives and walking disntace to Gethsemane and Old City.
Room are ok and breakfast is good.
I saw lots of soaked carpets (even in my room), but outside that it is pretty decent

10/10

Exceptional

12 Dec 2017

Verified traveler

The perfect view from The Mount of Olives

Exceptional view from The Mount of Olives and The Old City. And you can feel Gods Presence . Very Special Place to stay.

10/10

Exceptional

28 Nov 2017

Mark C

Best location for seeing Jerusalem, beautiful

This is an old Intercontinental Hotel back when the chain was owned by the Pan American Airlines, and was remodeled two years ago. Like the older hotels, it has spacious rooms and dining area. The dining room (used for breakfast) overlooks old Jerusalem in its magnificence. I do not think there is any other hotel in Jerusalem with such a view. You can also see the Dead Sea from the back of the hotel. It is a 20 minute walk (but down to enter the Lion's Gate and old Jerusalem. The buffet breakfast and dinner were excellent, probably on a 4 star level. If I ever get to return, this would be my first choice. Oddly, it was priced about 1/2 the other 3 and 4 star hotels like the Leonardo. The lobby is not ornate like some other hotels. Note: Google maps has two locations for it, only the southern one is correct.

Family

8/10

Excellent

17 Nov 2017

Betre

We were very pleased with our stay at the hotel. The location is awesome. The staff was courteous and respectful. Mohammad at the reception was very helpful. They could add more variety with the breakfast and the bedsheets need to be replaced. The prize was reasonable. I will definitely stay at the hotel on my future visits in Jerusalem.

8/10

Excellent

10 Nov 2017

javier

Nice place, not for walk to old city

Renovated hotel with Comfortable rooms, nice and vary breakfast. Difficult to go walking to the old city by because is in a mountain. In general good experience.

10/10

Exceptional

19 Oct 2017

Martha

Best Hotel in all Jerusalem!

The hotel was everything and more what my family was expecting. If you use public transportation it drops you off right in front of the hotel. When I return I will be staying here again.

Family

10/10

Exceptional

25 Sep 2017

Verified traveler

Quiet hotel within sight of the old city

This was a great staging hotel for visiting the old city of Jerusalem.

2/10

Poor

24 Sep 2017

Nour

Awful reception service. DONT BOOK this hotel

Arrived at the hotel aroumd 4pm at the same time as a French couple.Elias the receptionist informed us that no room was available despite a paid for and guaranteed booking. He suggested ( to clear off his blame) that we spoke to the reception manager Eileen. Turned out she wanted to be just a supervisor and suggested speaking to the general manager.Passing the buck game. I was sent to another hotel near old city ( very noisy ) when one booked this hotel for its location / newly refurbished. I had booked 7 arches hotel for all its benefits but it’s clear that it’s location alone can’t win it a good reputation.
In summary of you have an issue they pass each other the buck and no one wants to know.
0/5

10/10

Exceptional

22 Sep 2017

Stephanie

Friendly, extremly helpful and supportive staff who went out of their way to make the stay most pleasant.
Whilst the hotel might not be central it caters for a number of sights close by, boasts a spectacular panoramic view of Jerusalem and the Old Town is only a 20 minute walk away.
The rooms are spacious and clean as are the bathrooms.
Will definitely stay again when l return to Jerusalem.

8/10

Excellent

06 Jul 2017

Omar

not as good as i thought

too noisy too many early risers created such a noise

Family

10/10

Exceptional

04 Jun 2017

william

close to the old city, but in a very quiant area

I really liked this hotel. It is on the top of Mount Olives and has a spectacular view of Jerusalem. The rooms are spacious, bathrooms very modern, and yummy breakfast. The front desk clerk Elias and the manager ( Awni ? ), were very helpful. Close by are a few falafel and hummus cafes, as well food carts selling chicken, olives, and lamb pate. In front of the hotel I fed a pear to a camel.

6/10

Pleasant

28 May 2017

Sola

Fair hotel still been renovated.

Hotel looks good on the outside and inside. However, d rooms had no fridge, no iron and my shower was cold throughout my stay.
The food was nice though and u enjoyed the scenery of the location of the hotel

8/10

Excellent

28 May 2017

Ph0t0n

Best sunset view ever!

The hotel staff is very friendly, and the rooms are clean and comfortable. If you're looking for a fancy 5-star hotel to impress your friends this hotel isn't the one, but if you want a well maintained and professionally staffed hotel for a good night sleep. The owners and staff clearly care about keeping the rooms in good shape. Also, the value is excellent considering the high prices of hotels all over Jerusalem. If you're in good shape, you can walk down the hill to the old city in the morning and back up the hill at night - no wasting time with a rental car, taxis, buses, etc. The best thing is definitely the view! You get a 360 view of the whole city! At sunset, I noticed that a lot of people who aren't even staying at the hotel go out of their way to visit a sitting area in front of the hotel just to see the view - it's that good! I made a time lapse video and it came out great.

10/10

Exceptional

25 May 2017

Bucket list

Bucket list

Hotel staff was great!!!! Any questions I had about sites buses taxis, breakfast buffet was ok, but who really cares about the free breakfast???? Great Location mount olives outside hotel, short walk to old city jerusalum. And price Location great!!!

8/10

Excellent

24 May 2017

Yared

Thanks

It ok not bad.just need little bit cleaning

Family

10/10

Exceptional

11 Apr 2017

Alex

Awesome Hotel with a Great view of Jerusalem

Great location, safe, friendly and helpful staff. delicious food.

6/10

Pleasant

14 Feb 2017

Verified traveler

Great view!

My stay was pleasant. It was perfect for travelers to the Old City and had spectacular views from the Mt of Olives. The area after dark was not overly conducive to wondering around or grabbing dinner. The hotel staff were very, very attentive.

10/10

Exceptional

03 Dec 2016

thom

in this case, last picked was the best

Due to a mix up on my having a hotel for my entire trip I picked this hotel because of location. Found out it was not so easy to find. On the map it was a no brainer, but the map didn't show all the narrow streets, or the steep hills, or was not clear on the dead ends, but after finding it I was pleasantly surprised at how beautiful this hotel is compared to 3 of the others I stayed at. The lobby is very large and clean, well lit, bit not much seating. The halls leading to the rooms are wide, and clean. Rooms are large with a very large window, some have a view and others look out at the main building, that is a couple hundred feet away. The hotel has a restaurant that has the free, or included breakfast that is well stocked with a good variety of items. It is very close to a lot of things, and busses stop right out front, anf if you have a rent car they offer FREE parking, which is a big deal for this part of the world.

2/10

Poor

22 Jan 2016

Verified traveler

this hotel is closed

I booked my hotel stay through expedia. When I arrived I learned that the hotel was closed for renovations. Thanks Expedia. To the credit of the hotel manager, they found me another hotel and arranged for the payment very quickly.

When 7 Arches opens again, I would definitely visit. But I'm hesitant about Expedia at this point.

6/10

Pleasant

29 Aug 2015

Bonifaz

Nice view and perfect location , muslins areas

The best view over Jerusalem but the wrong place. If you rent a car be awake about you have to climb it and need a stronger engineer. The area is muslin but then prices are expensive if you are tourist. Internet just have front recepción and the taxis to the hotel won't to go because the traffic jam is a nightmare!!! But you need just one day for know all surrender areas historic, the location is perfect. Breakfast is a lottery some days are vary another are french buffet. You need ask scramble eggs to the chef.

Family

4/10

Poor

05 Aug 2015

Luis

Vacation

I was there in the summer. The air conditioner was turned on at 4 PM so you couldn't be in the room. When the A/C was turned on it did not cool very well. You will roast in the summer there. The employees were nice.

8/10

Excellent

05 Jun 2015

Verified traveler

Review

Staff and location are fantastic. The view is the best for the price and proximity to all the old sites is priceless. Night view is great as well.

2/10

Poor

27 May 2015

Verified traveler

Dirty, non-hygienic, out of the way.

The worst Hotel I have ever stayed! I have traveled around the US, Central America and Europe and this hotel simply should not be on Hotels.com. It is dirty, you can tell the sheet had not been changed in weeks or even months, dusty, moldy, the hotel surroundings are filled with trash. I needed a hotel after my 3AM flight and did not want to spend $300 for a few hours of sleep. Having been at this hotel I would not stay there for free. Also consider that this hotel is out of the way and Taxis from the airport will not enter this area of town. Stay away from this hotel.

Partner

2/10

Poor

29 Oct 2014

Verified traveler

Seven Arches

Barely any improvements have been done to the hotel since 1967 when it was built. The location is great but the neighborhood can get quite insecure.

Family

4/10

Poor

30 Sep 2014

Verified traveler

Great location, used to be great hotel

The hotel used to be nice, but it looks like it hasn't been updated since the 60's or 70's. The location is phenomenal right atop the mount of olives. But the hotel needs some upgrades. The breakfast was good and the staff was friendly enough. Although they were unforgiving about me checking out a day early.

4/10

Poor

01 Jun 2014

Verified traveler

Ok hotel

Given the price it's not bad. There's nothing near the hotel though and it's a bit of a trek to get places. Bed covers looked filthy and cleanliness wasn't a priority. Also Wi-Fi is only in the lobby and there wasn't any reception in the rooms.

10/10

Exceptional

15 Jan 2014

Nellie

Great location

We were on top of the hill. Great sight. Historic locations were nearby. We used the local taxicabs and were able to budget our stay for a full week. The breakfast was excellent, the staff were very helpful. If we go back we will stay there again. I think it is important to be able to appreciate the good in people, and understand the culture of the location if you are in Jerusalem for such an experience. All good thoughts. Thank you Seven Arches!

6/10

Pleasant

10 Jan 2014

Alice

Go prepared.

Location is excellent overlooking the city. However, to sit outside to enjoy it is accompanied by persistent touts. The decor is basic but comfortable. Rooms huge. Breakfast basic, dinner was alright but they forgot my steak sauce and vegetables. Staff are fairly friendly. Was happy enough there until I was targeted by a taxi driver, Wally, who frequents the hotel and is friendly with the hotel security guard. I was conned and stolen from. The day I found out, the hotel receptionist would not let me use another phone - broken in my room- but after demanding help, the hotel manager obliged and even refunded some of my accommodation costs. On coming home, i discovered the fraud was much more serious and have written 3 e-mails since yesterday to the hotel manager informing him of this con man and also his involvement with the hotel security guard - I have as yet had no response. Housekeeping was a bit lapse with staff sometimes forgetting basics such as toilet roll and towels. One other receptionist had wandering hands too. When I reported to the reception I had been de-frauded from, no advice or help was given other than my using a phone. The staff booked a taxi for me quoting one price which turned out wasn't the truth. I would not return there again. No tea/coffee facilities in rooms and I had to go and actually go into the restaurant after asking reception to get e.g. tea, coffee, wine. Pretty self service. Some sound staff though of course who were helpful.

6/10

Pleasant

08 Jan 2014

Julia

Decent hotel; good value; friendly staff

Hotel 7 Arches is very outdated. The appearance of rooms and facilities resembles a hotel from the '70's or '80's. However, the room was tidy with basic accommodations and a nice view of the garden and Mount of Olives. The price was very reasonable, especially considering I submitted the booking for the room just the morning of my stay. The hotel staff was friendly, helpful, and hospitable. No Wi-Fi, but a full breakfast in a lovely dining area is included for all guests. If you wish to give your business to a native Palestinian/Jordanian family and stay on the Mount of Olives, then I recommend it.

Family

8/10

Excellent

06 Jan 2014

Charles

A slightly surprising gem

When we first booked we were quite nervous about being in East Jerusalem, but the hotel and location proved to be great. We arrived at 3 am due to flight delays and staff were very helpful in getting us too are room quickly. Woke up to the most magnificent views of the city imaginable, and a good Palestinian / international breakfast.

The walk into the old city takes about 20 minutes and in good weather is pure pleasure , getting back up the hill is more of a challenge , but the 75 Bus from Damascus Gate works well . Locals were warm and friendly when we needed to ask directions , the taxi drivers are also good fun , everyone wanting to offer a special deal and a day trip to Bethlehem , Galilee etc (well worth agreeing prices in advance or insisting they use the meter)

Rooms are a good size but by British standards dated , the beds are comfortable and their is plenty of hot water for a bath or shower , but you may have to request a stopper for the bath. The TV has no English Channels , WI FI is excellent in the lobby reception area but not available in the rooms.

10/10

Exceptional

29 Oct 2013

Verified traveler

well done

Excellent.

4/10

Poor

16 Oct 2013

Visitors

I have nothing to change on my report, All what i wrote was true. Bye, bye.

2/10

Poor

21 Jul 2013

Verified traveler

Disappointing

The room was billed as non-smoking, but wreaked of embedded cigarette smell. The building is very run-down. The staff at front desk were very friendly; staff at breakfast, less so.

6/10

Pleasant

23 Jun 2013

Rod

Beautiful view of Jerusalem!

Overall good experience. Traveled with a friend and took two rooms, made the reservation 10 days prior. Friendly staff. Decent restaurant. Safe hotel in Arab sector of city. Free continental breakfast. Bedding sags a bit but clean. Could definitely use an update but worth the price. Very quiet, hardly hear the morning prayer call unless you have the window open, which is possible due to non-efficient air conditioner. No ATM machine and hotel shop was never open, but we hit at a low tourist week, no tour groups there. No other restaurants nearby. Took credit card and paid in dollars. Don't recommed taking the "free" tour of new Jerusalem if offered as the tour is all about trying to sell you diamonds at a jewelry store. But I'd go to 7 Arches again if just staying one or two nights. Not really suitable for a family on a longer stay.

6/10

Pleasant

30 Mar 2013

cdfdale

Two Couples-Late March-3 Night Stay

Stayed for three nights.

PROS: Best selling point for this Arabic hotel is its LOCATION, second is the price! Absolutely stunning view of the Dome and Old City...especially at sunrise! Good starting point for a Mt of Olives walk. Easy to catch taxi to anywhere in the city. Staff was very accommodating and breakfast buffet and Le Bistro dinner were excellent.

CONS: Hotel is in dire need of a remodel and upgrade. Carpets were stained and worn, rooms smelled of smoke, iffy wireless only available in lobby, scant parking, call to prayer from minarets was annoying.

BOTTOM LINE: Would stay again if nearby Commodore Hotel was unavailable or too expensive.

8/10

Excellent

05 Dec 2012

Paul and Linda

Wonderful location

Great location, wonderful view, will be refurbished in 2014 - staff are great!!

6/10

Pleasant

22 Oct 2012

Verified traveler

Good, but, kind of old.

10/10

Exceptional

03 Oct 2012

VG

Great view, exceptional service and Family feel

We felt right at home at the 7 Arches Hotel. Unfortunately I was ill for a few days of the trip so I was confined to the hotel...but during that time I was treated with so much care and attention that it made me really happy about the choice of hotel. They're willing to do anything necessary to help you feel more welcome and are very flexible with catering to your needs. The hotel may not be the most modern and hasn't been refurbished in a while but everyone goes out of their way to make sure you get the most out of your stay. They have the best view of Jerusalem and the hotel is close to all the Holy places on the Mount of Olives so there is plenty to visit in the area. I thoroughly recommend it!

6/10

Pleasant

19 Nov 2011

Verified traveler

Best sunrise in Jerusalem

Bit worn-out, has been in the seventies hotel. No wi-fi in the rooms. Groups crowding the breakfast hall. Friendly arabic managers. What a place, watching both the old city and the Dead Sea.

2/10

Poor

23 May 2011

Henrik

BEWARE! This hotel uses overbooking.

BEWARE! This hotel uses overbooking. Do NOT book this hotel unless you are prepared to spend some of your precious vacation time moving to other hotels of a lower standard. The hotel was once a luxury hotel, but lack of maintenance has downgraded the hotel some levels. The perfect view over the old city from the top of the olive mount and a low rate might still make 7 arches a reasonable choice, if it was not for the overbooking. The distance from the old city is less than 1 km (Lion Gate) on foot, and a little longer if you use the arabian bus #75 leaving from the Arab Bus Station north of Damascus Gate. If it was not for the overbooking …

4/10

Poor

25 Apr 2011

Marco

The Seven Arches: investors needed

Considering the price/benefit, the hotel needs a lot of repair and investment. The view is great but its infrastructure is clearly from the 60's and an upgrade of the rooms is critical; the breakfast is limited and the taste is not fantastic.
Therefore, it is extremely expensive considering what you are getting for your money.
Frankly, I would rather stay in a hotel in Bethlehem, Palestine, that would be 50% cheaper, better customer service and 10 minutes by car to Jerusalem.

8/10

Excellent

28 Dec 2010

Nathan

Hotel 7 Arches Jerusalem

This hotel was good and bad. Our first room given was being worked on, so we took another room. We had a leak in the bathroom. It was a littel annoying but after a night they got it right and fixed it. The front desk staff was very helpful and friendly. The breakfast was very good and the view was fantastic. This hotel is very old and could use a renovation but it is also very reasonably priced. The wifi is at the front desk area and worked fairly well. I would recommend this hotel, but don't take the tour company at this hotel. They are always late and takes forever for them to take you back to the hotel.

6/10

Pleasant

15 Dec 2010

Joey

Overall, not a bad deal, but the Ritz it ain't!

Positives:
Staff were friendly and helpful.
Room was clean and well-stocked.
The view of the Old City is breathtaking!

Negatives:
There was only one major negative, but it was a doozie! Breakfast was absolutely dreadful. Just barely edible. Mini-weiners in place of sausages. Scrambled eggs were one singular entity, a giant mass of what must have been 100 dozen eggs or equivalent amount of powder, and crusty around the edges. But even this does not compare to the coffee. Difficult to find words to describe this coffee. Suffice to say the worst ever, and that is saying something.

The structure itself is in need of a make-over. Although for the price point, it would still be considered acceptable.

4/10

Poor

09 Nov 2010

guest

not a 3 star hotel. hardly 1 star.

would not recommend. no phone servise in room, no internet. outdated dirty room surrondings. asked to fix the ac in the room and waited 2 days and had to move to other hotel.
the only good thing about this hotel is the great veiew

Partner

6/10

Pleasant

03 Jun 2010

casey

Average hotel; Great view

This hotel was probably beautiful in its prime time several years ago. A renovation is much needed.

8/10

Excellent

02 May 2010

Stephen

Hotel 7 Arches, nice place to stay in Jerusalem

what a nice yet simple hotel on an incredible location in Jerusalem. I had always wanted to lay over a day on business and see Jerusalem, and this hotel allowed me to do it.

The room was nice and clean (I chose a single room and it had a double bed).

The "included" breakfast was great and they had a nice dinner buffet I had for $15 us. That was all you can eat, and had nice fresh veggies, food etc.

It was what you make of it, the hotel also had free wireless internet in the lobby, and I used that to call home and talk to my kids on skype for free, as well as to do SMS through Gmail also for free

10/10

Exceptional

12 Dec 2025

Jose N

Excelente servicio XV gracias por todo

10/10

Exceptional

12 Jun 2025

Vanessa

Excelente

Indicamos, ótimo hotel e ótimos funcionários!
Super recomendo!!!

10/10

Exceptional

31 Mar 2024

Cemil

Konforlu konaklama

Çalışanları çok yardımsever. Özellikle otel müdürü yardımsever ve sevecen. Mutlaka tanışın. Otelin manzarası mükemmel. Mescidi aksaya bakıyor. Akşam yemeği olsa herşey daha güzel olacak.

Business

8/10

Excellent

04 Jan 2020

Shinya

オリーブの丘にあり眺望が素晴らしい

レンタカーの旅行で利用しましたオリーブの丘の展望台のすぐ横のホテルでしたので岩のドームを含む旧市街の展望が素晴らしかったです wi-fi は無料でした駐車場も無料でした坂を徒歩で下って旧市街を徒歩で観光しました帰りは登り坂になるので少し辛いです朝食は基本的なものは一通り揃っていました

Partner

6/10

Pleasant

22 Jul 2019

Verified traveler

Let me stat by saying that the hotel has superb views of the old city, simply outstanding. That said, the hotel had its glory day probably during the 60’s or 70’s. Its installations are outdated. Since it is in the top of a hill it is kind of hard to get to the Old City from there. Walking there is strenuous to say the least. Use bus 275 instead and stop at Sultan Sulleyman bus station, right across the Damascus Gate. The hotel employees won’t care about you, they won’t greet you, they won’t help you unless asked, they will simply ignore you. Breakfast is abundant but extremely cheap: the cheapest cereal, the cheapest cold cuts, the cheapest artificially orange flavored beverage, you get the idea. Guest would hang their clothes to dry in the halls, the patio and the employees would pass next to them and could bother less. It happened two days in a row. I would recommend anyone to stay here. During check out I had to wait 10 minutes for someone to show up at the front desk which was completely deserted.

Leisure Self