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Cassia Hotel Jerusalem

Jerusalem Region · Israel

King David Street, 32View location

9.0/10Excellent201 Reviews
Cleanliness9.2/109.2
Service8.6/108.6
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cassia Hotel Jerusalem

This hotel is set at the crossroads of the old and new areas of Jerusalem. The hotel is located just a 10 minutes' walking distance away from Jaffa Gate and the Western Wall. The hotel is set adjacent to the picturesque quarter of Yamin Moshe.

Guests will find themselves within easy walking distance from the King David and the Mamila streets. This wonderful hotel enjoys a traditional design, in keeping with the grace and serenity of its surroundings.

The guest rooms are spacious, elegantly decorated in a traditional style, and have been designed with comfort in mind. This wonderful hotel offers guests a number of exemplary facilities and services, ensuring the utmost in comfort and convenience. Limited complimentary onsite parking is available on a first-come, first-served basis.

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With a stay at Cassia Hotel Jerusalem in Jerusalem (Jerusalem City Centre), you'll be within a 5-minute drive of Al-Aqsa Mosque and Western Wall. This luxury hotel is 0.1 mi (0.1 km) from Mount Herzl and 0.2 mi (0.3 km) from Montefiore Windmill.

Make yourself at home in one of the 148 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Popular amenities

Swimming Pool
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May 07 to September 12.
    • Pool access available from 10:00 AM to 7:00 PM.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note that Check-in on Saturdays and Jewish holidays starts after 10 PM.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 26 for adults and USD 26 for children
    • Airport shuttle fee: USD 150 per vehicle (maximum occupancy 150)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Russian

    English

    French

    Romanian

    Hebrew

    Spanish

Nearby attractions

Mount Herzl 0.1 km / 0.1 mi
Montefiore Windmill 0.2 km / 0.1 mi
Sultan's Pool 0.4 km / 0.2 mi
Menachem Begin Heritage Center 0.5 km / 0.3 mi
Independence Park 0.6 km / 0.4 mi
The First Station 0.7 km / 0.4 mi
French Square 0.7 km / 0.4 mi
Mamilla Cemetery and Pool 0.7 km / 0.4 mi
Jerusalem Great Synagogue 0.8 km / 0.5 mi
Oskar Schindler's Grave 0.8 km / 0.5 mi
Mamilla Mall 0.9 km / 0.5 mi
Dormition Abbey 0.9 km / 0.6 mi
Zion Gate 0.9 km / 0.6 mi
Jaffa Gate 0.9 km / 0.6 mi
Jerusalem Theater 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1981
  • Year of most recent renovation: 2013
  • Number of floors (main building): 13
  • Double rooms: 142
  • Suites: 6
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 46 more facilities & services
  • Bus/Train station
  • Airport
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Breakfast buffet
  • Buffet dinner
  • À la carte dinner
  • Half Board
  • Vegetarian meal
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN GRAND DELUXETWIN • GRAND DELUXETWN.DX-GD

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    TWIN GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE POOL VIEWTWIN • DELUXE POOL VIEWTWN.DX-VP

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    TWIN DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 26 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable1 photo

    Cassia Hotel Jerusalem

    DOUBLE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 4JUNIOR SUITE • CAPACITY 4 • 1 Bedroom • 40 m²JSU.C4-1
    JUNIOR SUITE CAPACITY 4Photo unavailable2 photos

    Cassia Hotel Jerusalem

    JUNIOR SUITE CAPACITY 4

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C4-1

    Room amenities

    • Hairdryer
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRAND DELUXEQUADRUPLE • GRAND DELUXE • 32 m²QUA.DX-GD
    QUADRUPLE GRAND DELUXEPhoto unavailable1 photo

    Cassia Hotel Jerusalem

    QUADRUPLE GRAND DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Room type
    QUADRUPLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GD

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX
    SINGLE DELUXEPhoto unavailable1 photo

    Cassia Hotel Jerusalem

    SINGLE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 5JUNIOR SUITE • CAPACITY 5 • 1 Bedroom • 40 m²JSU.C5-1
    JUNIOR SUITE CAPACITY 5Photo unavailable2 photos

    Cassia Hotel Jerusalem

    JUNIOR SUITE CAPACITY 5

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–5 • Adults: max. 2 • Children: max. 3
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C5-1

    Room amenities

    • Hairdryer
    • Wi-fi
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE GRAND DELUXETRIPLE • GRAND DELUXE • 5 m²TPL.DX-GD
    TRIPLE GRAND DELUXEPhoto unavailable2 photos

    Cassia Hotel Jerusalem

    TRIPLE GRAND DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    3 × Single bed 80-130 width
    Room type
    TRIPLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-GD

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE POOL VIEWRoom • DELUXE POOL VIEWROO.DX-VP

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    Room DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    Room GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH BALCONYTWIN • DELUXE WITH BALCONYTWN.BL-DX

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    TWIN DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEWTWN.CV-DX

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    TWIN DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH BALCONYDouble or Twin • DELUXE WITH BALCONYDBT.BL-DX

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    Double or Twin DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 3JUNIOR SUITE • CAPACITY 3 • 32 m²JSU.C3-1
    JUNIOR SUITE CAPACITY 3Photo unavailable2 photos

    Cassia Hotel Jerusalem

    JUNIOR SUITE CAPACITY 3

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C3-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO BEDSSUITE • CITY VIEW TWO BEDSSUI.2B-CV

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    SUITE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Cassia Hotel Jerusalem

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cassia Hotel Jerusalem

9.0
Excellent
201 Reviews
Cleanliness
9.2 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.8 /10
75 reviews shown
10/10
Exceptional
30 Jun 2026
Isaac
Excellent room, breakfast and location
Family_with_children
6/10
Pleasant
20 Jun 2026
Courtney
stayed at this property for 11 nights and would describe the experience as adequate.

The positives are the excellent location, outstanding gym equipment, well-renovated rooms, and beautiful Old City views.

Unfortunately, the service fell far short of expectations for a hotel at this price point. Aside from the engineer who promptly fixed my air conditioning and one hardworking housekeeping employee, most staff ranged from indifferent to outright rude. The front desk was generally neither welcoming nor helpful.

The breakfast experience was particularly disappointing. The maître d’ seemed more interested in his phone or chatting with staff than attending to guests. Room numbers were rarely, if ever, requested, making me question why I paid extra for breakfast. The dining room was often either nearly empty or overcrowded, with long lines just to get coffee.

Housekeeping was also below expectations. Towels and sheets were changed regularly, but my room was vacuumed and the shower cleaned only once during my 11-night stay. The gym had excellent equipment but was not especially clean, and I was surprised to be denied additional bottled water after receiving only two small bottles upon arrival despite being a long-term guest.

On my final day, Ariel, the Head of Customer Service, took the time to listen to my concerns and seemed genuinely interested in the feedback, which I appreciated.

Overall, aside from the location, gym, and renovated rooms, I found little reason to choose
Business Self
10/10
Exceptional
01 Jun 2026
Brenda
Loved the location. Beautiful view from the room. Great breakfast. Very accommodating staff.
Self
10/10
Exceptional
18 May 2026
Alex
Good hotel would do it again when they have a pool
Partner
8/10
Excellent
13 May 2026
Jason
Breakfast excellent, room clean and good size.
Family
8/10
Excellent
11 Apr 2026
Hana
The room was clean, great location very good breakfast
10/10
Exceptional
22 Mar 2026
Ellis
Staff, location, room were excellent. Loved the Breakfast. All around great experience.
Partner
10/10
Exceptional
11 Mar 2026
David
Excellent location across from Yemin Moshe and close to Mamilla shopping center.
Friends_and_family Family
10/10
Exceptional
26 Feb 2026
Bengt
Clean room, nice view and wonderful breakfast buffé!
Business
10/10
Exceptional
18 Feb 2026
Sanford
Room clean and available. Staff very courteous. Breakfast excellent.
Partner
8/10
Excellent
09 Feb 2026
Gita
Very friendly staff and good food at lunch and dinner over the weekend
Friends_and_family Friends
10/10
Exceptional
09 Feb 2026
Leah
Beautiful room, efficient room service, very courteous staff and excellent food. AMAZING location. Worth every penny.
Leisure Family
10/10
Exceptional
02 Feb 2026
ISAAC
Good clean hotel. Staff very friendly.
Good location
Leisure Family_with_children
10/10
Exceptional
01 Feb 2026
Rebecca
Yes clean staff helpful
10/10
Exceptional
26 Jan 2026
Steven
Clean comfortable well appointed rooms.
Leisure Partner
6/10
Pleasant
25 Jan 2026
Jacob
It was good
Leisure Partner
6/10
Pleasant
25 Jan 2026
Jacob
Everything was good
Leisure Family
8/10
Excellent
12 Jan 2026
Martine
Clean and comfortable room (no carpets), good location (walking distance of Great Synagogue, Old City and Emek Refaim), fast lifts (!) lots of quiet corners to sit on shabbat.
Breakfast and shabbat meals were good. As it was winter we could not use the pool sadly and the spa will only open in 2026.
Leisure Partner
10/10
Exceptional
06 Jan 2026
Jason
Excellent location, great breakfast and sttentive service.
8/10
Excellent
03 Jan 2026
Nina
The room was an excellent size, very clean and comfortable. The 2 issues I had were that there were no robes, and thus just 1 towel per person wasn’t enough. While the linen was very soft, the blanket was slightly thin, and it would have been nice to have an extra blanket in the room. I’m sure you could call for the pose things.
Leisure Partner
8/10
Excellent
02 Jan 2026
Lottie L
We put our light on to clean the room late. They apparently came early and never came back so they never cleaned our room.
But I’m not sure it was their fault. It was in the understanding but they should really check again because they came too early. Otherwise, the day was beautiful. Breakfast was perfect. Staff was fabulous.
10/10
Exceptional
30 Dec 2025
Chaya s
Was such a great stay! Will be back!
Leisure Family
10/10
Exceptional
25 Dec 2025
Dalia
The room was very clean with lovely extras
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Dalia
Clean room, lovely extras like
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Sharon
Great location, friendly staff, great hotel
Partner
8/10
Excellent
22 Dec 2025
Shoshana
Great room. Nice staf. Best location.
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Adiel
Nice hotel
Great location
Perfect value for money
Partner
10/10
Exceptional
02 Dec 2025
Carma
My stay at the Cassia Hotel Jerusalem was exceptional from start to finish. Every staff member I encountered was warm, welcoming, and genuinely accommodating, the kind of hospitality that immediately puts you at ease after a long trip.

The room was absolutely beautiful: clean, comfortable, and thoughtfully designed. The entire property is well maintained, with a peaceful atmosphere that made it easy to relax in between touring the city.

Overall, this was a fantastic experience and I highly recommend Cassia Hotel Jerusalem to anyone visiting the area. I’ll definitely stay here again!
Leisure Family
10/10
Exceptional
30 Nov 2025
Jordan
Great location, very friendly/kind staff, housekeeping was very nice. Good amenities and comfortable.
10/10
Exceptional
17 Nov 2025
theodore
The location is within walking distance of many attractions and shops. The staff was excellent. Everything you expect from a hotel.
Partner
10/10
Exceptional
15 Sep 2025
Jerry
Everyone
Leisure Self
10/10
Exceptional
23 Jul 2025
Wiley
Five Stars!
Leisure Self
10/10
Exceptional
05 Jun 2025
Jamie
Fantastic service. Hotel still being renovated but areas we accessed were lovely
Leisure Family_with_children
10/10
Exceptional
03 Jun 2025
Eileen

Lovely stay

Lovely clean room that was new fresh and of a high standard. Great location.
Self
10/10
Exceptional
26 May 2025
Amy
The stay was wonderful there. The breakfast was delicious and the property was very clean. Mary, who’s in housekeeping, did an excellent job and is very warm and hospitable. Ali in the dining room also does an excellent job.
10/10
Exceptional
11 Mar 2025
Paz
Wonderful stay, cozy renewed room at high floor with view, friendly staff when asked for late checkout, one of the best locations in Jerusalem.
Easy parking and good restaurants nearby.
Friends_and_family Family
10/10
Exceptional
24 Feb 2025
Cynthia
I honestly don't want to say too much because this hotel feels like a well kept secret. It is centrally located, has an attentive staff, a delicious buffet breakfast and is well priced. I will most definitely be back.
Leisure Family
10/10
Exceptional
23 Feb 2025
Michael
Cassia Hotel was a pleaure to stay at from start to finish. Very welcoming and friendly staff made check in very efficient and fast and were readily able to answer any questions we had. The hotel rooms were spacious and cleaned very well every day. Meals available at the hotel were delicous. We highly recommend people to come stay here and we will certainly here when we return to Israel!
Leisure Family
10/10
Exceptional
17 Feb 2025
Sharon
The staff at the Cassia are its strongest plus . Ahwad and Ali and Zafir all went above and beyond for my wife and I during our stay . Everyone of the staff has a desire to help and it was much appreciated. Baselle was also a very excellent Barman and I had a great experience with him . The housekeeping staff did an amazing job and kept us very comfortable as well! Mary was an excellent and efficient contributor to our wonderful stay . The hotel itself was beautiful with all of the intriguing art installations and the room with a view of the old city was extremely comfortable! The bed was fantastic and linens were top notch. I can’t say enough about this stellar group of people and the place we called home for a month! Thank you Maurits Van Den Berg for your hospitality and incredible leadership to make the Cassia what it is .
Leisure Partner
10/10
Exceptional
02 Feb 2025
Robert
Very nice place
Will be a returning customer
Leisure Family
6/10
Pleasant
28 Jan 2025
Harry
Xx
10/10
Exceptional
17 Dec 2024
Etti
Best hotel ever!!!
Leisure Family
10/10
Exceptional
11 Oct 2024
Akemi

Excellent hotel

Room was clean and bed was very comfortable. Also amenities in the room were excellent ( they have everything you needed) I really like that deep sleeping kit.
They upgraded our room to nice Jerusalem city view and late check out.
And breakfast was great and so many choices.
I definitely recommend this hotel.
Partner
10/10
Exceptional
27 Sep 2024
David
Great location great experience
Leisure
10/10
Exceptional
24 Aug 2024
Jonathan
Great staff. Beautiful property.
10/10
Exceptional
07 Jul 2024
Anna
Excellent property. Clean rooms. Lovely pool. Great staff
Leisure Self
10/10
Exceptional
08 May 2024
malcolm

Israel stay

Hotel was excellent so was the manager he was very helpful
Partner
10/10
Exceptional
07 Mar 2024
Dina
I loved everything about the hotel - it's beautiful, clean, well-situated, and the staff is so friendly and lovely. I will stay at the Cassia next time I'm in Israel.
Leisure Family
10/10
Exceptional
23 Feb 2024
Franklin
Great staff.
10/10
Exceptional
25 Jan 2024
Neil
Great hotel for the price
Nice bed
Nice bathroom
Staff tries to be helpful
Would highly recommend
Leisure Self
10/10
Exceptional
24 Jan 2024
Kellita
The rooms are all redone and the staff is extremely nice and accommodating.
Leisure Family
10/10
Exceptional
24 Oct 2023
Simon
Good
10/10
Exceptional
17 Oct 2023
Simon
Modern, in great condition and good service
10/10
Exceptional
16 Sep 2023
Marina
Beautiful new hotel, staff very helpful. Very close to old city. Pool was quite cold. Hot tub was lovely. Spa not open yet.
Leisure Family
2/10
Poor
29 Aug 2023
Gal
As a family of five, with three children under four years old, two of which with special needs and one baby, we looked for a location that would allow us to concentrate on tending to our children and allow us to rest and enjoy our short vacation with as less worries possible. When we arrived at 15:30 at the hotel, we checked-in and received a room with no elevator access.
When we mentioned that this is not what was mentioned in the hotel’s description and due to the composition of our family it is not acceptable and not possible to stay in a room with no elevator access.
They eventually managed to find us a room that fits our reservation with elevator access, but mentioned that there is no electricity in the room. being worried that my wife is also overwhelmed by tending alone to our children for the long duration of time elapsed during the events described above, I asked the reception manager to give me an update when the electricity problem is expected to be resolved. We waited on the streets, and we did so until after 19:00 with no resolution on the horizon.
we arrived back at the hotel at 19:30 to ask for a refund and travel back home, luckily the electricity issue has been resolved and we could finally check in. Unfortunately, we soon discovered that our bed is broken and was impossible to sleep on. We decided to spare additional torture to our children in moving to another room and depriving them from sleep any longer and slept on the floor.
Leisure Family_with_children
10/10
Exceptional
18 Aug 2023
SHIMON
Best place
Great hotel
Great breakfast
Close the best attraction
Leisure Family_with_children
8/10
Excellent
09 Aug 2023
Rachel
Beautiful and comfortable newly renovated
Friends_and_family Family
8/10
Excellent
24 Jul 2023
josef
You didnt calculate the taxes in the price.
Furthermore, i realized just at the check in that they calculate the submission in NIS and not in Dollars and in a very highy and exaggerated rate (more than 4 nis per $)! It was much more expensive than i thought.
The receptionist didnt agree to give me the invoice that reflects what i bought - a very needed thing for my business trips.
6/10
Pleasant
06 Jul 2023
Verified traveler
Beautifully renovated hotel, however upon check in we were told that the pool was closed due to construction; there had been no communication prior to our arrival and we had to check out a day earlier and find another hotel with pool for the children.
My complaint to the front desk were ignored and I was told to deal with hotels.com for a refund of the night we did not stay.
Friends_and_family Family
2/10
Poor
04 Jul 2023
EZRA
The pool was closed, our shower was broken and the air conditioner wasn't completely working throughout the trip.
10/10
Exceptional
26 Jun 2023
Debora
Everything flowed smoothly.. the property was clean and very accessible!
Leisure Self
10/10
Exceptional
11 Jun 2023
Darren
Clean, safe comfortable hotel that was within 10 minutes walk to main part of Jerusalem. Easily accessible to most religious sites. Staff was friendly. Rooms were very comfortable and updated.
10/10
Exceptional
27 Apr 2023
Allen
It was very nice. We enjoyed the renovations that were made. Ali at the breakfast was extremely nice and helpful!! Thank you.
Partner
10/10
Exceptional
26 Apr 2023
Milana
Bring your property, and actual location, super comfortable beds and friendly stuff
Leisure Family_with_children
10/10
Exceptional
25 Apr 2023
Milana
Extremely clean, remodeled with excellent location in the center of Jerusalem
Leisure Family_with_children
10/10
Exceptional
16 Apr 2023
John J
First the \"not so good\": We were a bit surprised that the side coffee area was not cleaned nor replenished but at least we had fresh towels every day.

Now for the good part: Our twice daily visit to the DINING ROOM had to be one of the BEST PARTS OF OUR STAY. The selections and taste of the food, the cleanliness coupled with what seemed like the staff there could not do enough to help us really added to our good memories. The dinning room was the best part of each day of our trip especially ALLI (spelling?) who always made a point of making sure we were well cared for.
Partner
4/10
Poor
16 Mar 2023
Michael

Our family stay

I confirmed a room with two queens and we told they were out. We got a king and pull out so the kids were awful.

The AC wouldn’t get the room temp down enough so we slept poorly in addition to the bad bed accommodations.

The hotel was clean and the food (breakfast) was excellent.

10/10
Exceptional
20 Feb 2023
Verified traveler

Excellent renovation !❤️

The place was awesome !
The buffet breakfast and dinners were sumptuous and they kept replenishing. Historic area ! Walking to shops , restaurants, museums, old city .first station RR , parks.
Partner
10/10
Exceptional
14 Feb 2023
Verified traveler

Nice hotel !

I didn’t know what to expect when booking this hotel. We were debating to be in an apartment however we were so happy we came to this hotel. We decided to come for the Israeli breakfast and for the housekeeping you don’t get when renting an apartment. The staff were all amazing, friendly and caring. They were very patient with all of our children who could be wild. The hotel is comfortable and clean. The beds are comfortable minus the pillows. They need new fluffy pillows and more than one pillow per person. At least 4 on a queen bed would be nice. We came with a bunch of families-i had a more expensive room however my closet was smaller and had to squish things inside. We dealt with it. A clock would be nice in the room. Breakfast was also pretty good. Thank you Daniella for making our omelets every morning and for the hotel workers making sure we had everything we needed. There is a park straight down the road if you leave from the back end of the hotel(in the direction of the great synagogue opposite side of the hotel and a block over a little hidden).
Friends_and_family Family
10/10
Exceptional
28 Jan 2023
Yisachar
Beautiful hotel, great location. Would stay there again.
Leisure Family
10/10
Exceptional
24 Jan 2023
Michael
Beautiful room. Great breakfast. Nice gym only negatives were I had requested a low floor room and a bathtub. Ended up on floor 11 and shower only (great shower thou)
Leisure Partner
6/10
Pleasant
09 Jan 2023
Mina
The hotel is nice but the staff is very unfriendly.
Partner
10/10
Exceptional
04 Jan 2023
Arthur
Very friendly staff and very convenient location. Overall, excellent value for money.
Leisure Family_with_children
10/10
Exceptional
30 Dec 2022
Alberto
Excellent Location. Very Good breakfast. Friendly staff. Overall great.
Leisure Family
6/10
Pleasant
29 Dec 2022
Jonathan
This is a typical “you get what you pay for” property. It is in a good location and the staff is helpful, but the property itself is tired, walls are super thin and there is not a ton of staff. They are doing some renovations but by bit, but seems like they need a complete overhaul to bring it into the modern era. Breakfast was good. For the price, it was fine.
Leisure Self

Location & surroundings

Cassia Hotel Jerusalem
King David Street, 32, Jerusalem, Israel

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Cassia Hotel Jerusalem

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