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HWest Hotel Hall

Innsbruck · Austria

Schloglstrasse, 57View location

8.2/10Excellent1,001 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.0/108.0
Condition8.4/108.4
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About HWest Hotel Hall

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, ski storage, and tour/ticket assistance. Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.

Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Hall In Tirol?

This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite. Stay in one of 112 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Read more about this hotelShow less

With a stay at Hwest Hotel Hall in Hall In Tirol, you'll be connected to the convention center, within a 10-minute drive of Innsbruck Old Town Christmas Market and Inn River.

This hotel is 2.5 mi (4 km) from Münze Hall Museum and 2.5 mi (4.1 km) from Galerie St. Barbara. Stay in one of 112 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Hall In Tirol?

This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 8:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 7.9 for children
    • Covered self parking fee: EUR 9.50 per day
    • Pet fee: EUR 15 per pet, per day
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out fee: EUR 15 (subject to availability)
    • Crib (infant bed) fee: EUR 5.0 per night
    • Rollaway bed fee: EUR 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Inn River 1.1 km / 0.7 mi
Baggersee Rossau 2.8 km / 1.7 mi
Münze Hall Museum 3 km / 1.9 mi
Hasegg Castle 3 km / 1.9 mi
Parish Church of St. Nicholas 3 km / 1.9 mi
Galerie St. Barbara 3 km / 1.9 mi
Hall Mining Museum 3.2 km / 2 mi
Stiftsplatz 3.3 km / 2 mi
B1 Kartbahn Innsbruck 3.9 km / 2.4 mi
DEZ Shopping Center 4 km / 2.5 mi
Basilica of St. Michael 4.1 km / 2.5 mi
OlympiaWorld 6.1 km / 3.8 mi
Das Sonnenrad 6.2 km / 3.9 mi
Nordkette Mountains 6.5 km / 4 mi
Tivoli-Neu Stadium 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2016
  • Total number of rooms: 112
  • Number of floors (main building): 2
  • Accessible rooms: 3
  • hotel
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • City centre
  • Bus/Train station
Show 40 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Ski slopes
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Bicycle hire service
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Lift access
  • Supermarket
  • Shop
  • Terrace
  • Bicycle storage
  • Newspapers
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 5
  • Business centre
  • Sauna
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Identification card at arrival
  • Non-smoking establishment
  • FitnessExtra charge
  • Cycling / mountain biking
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-1

    Photos are not available for this room type.

    HWest Hotel Hall

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    HWest Hotel Hall

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR MOUNTAIN VIEWTWIN • SUPERIOR MOUNTAIN VIEWTWN.SU-VN

    Photos are not available for this room type.

    HWest Hotel Hall

    TWIN SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    HWest Hotel Hall

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin MOUNTAIN VIEWDouble or Twin • MOUNTAIN VIEWDBT.VN

    Photos are not available for this room type.

    HWest Hotel Hall

    Double or Twin MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    HWest Hotel Hall

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR MOUNTAIN VIEWRoom • SUPERIOR MOUNTAIN VIEWROO.SU-VN

    Photos are not available for this room type.

    HWest Hotel Hall

    Room SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM MOUNTAIN VIEWFAMILY ROOM • MOUNTAIN VIEWFAM.VN

    Photos are not available for this room type.

    HWest Hotel Hall

    FAMILY ROOM MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    HWest Hotel Hall

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST
    TWIN STANDARDPhoto unavailable11 photos

    HWest Hotel Hall

    TWIN STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Hairdryer
    • TV
    • Radio
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Desk
    • Toiletries
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 30 m²FAM.CM
    FAMILY ROOM CONNECTING ROOMPhoto unavailable10 photos

    HWest Hotel Hall

    FAMILY ROOM CONNECTING ROOM

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM

    Room amenities

    • Soundproof room
    • Hairdryer
    • TV
    • Radio
    • Wake-up service
    • Toiletries
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 20 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable14 photos

    HWest Hotel Hall

    DOUBLE TWO BEDS

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Hairdryer
    • TV
    • Radio
    • Disability-friendly bathroom
    • Wake-up service
    • Toiletries
    • Desk
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR MOUNTAIN VIEWDouble or Twin • SUPERIOR MOUNTAIN VIEWDBT.SU-VN

    Photos are not available for this room type.

    HWest Hotel Hall

    Double or Twin SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    HWest Hotel Hall

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about HWest Hotel Hall

8.2
Excellent
1,001 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
8.4 /10
Amenities
7.8 /10
100 reviews shown
6/10
Pleasant
05 Aug 2026
Atif
Air conditioner was not working.
Shower was in a poor state.
I had to fill all the details of my family on checking out which I expected was not necessary at the time of check out.
4/10
Poor
03 Aug 2026
Aiden
Air conditioning does not work. Should not be allowed to state they have A/C.

Hotel location poor, just stay in Innsbruck.
6/10
Pleasant
02 Aug 2026
Sam
The room was clean and functional, but no Tea and coffee making facilities. Beds seemed small and not the most comfortable 2 nights sleep that we’ve had.
Location was useful for us but was in a ln industrial area. Nice Mountain View’s when looking past that.
Shop next door and Spar down the road were particularly well placed and useful.
Reception staff sort of friendly and helpful but only when asked a question - they didn’t volunteer information, for example, the free Wattens card enabling free bus travel and reduced entry fees to some places of interest.
The bar/lounge closed at 7.30 and they even turned off the lights when we were still seated in the area.
Close proximity to Innsbruck and bus station only a short walk away.
Lovely Italian restaurant a 5 min walk away but again, hotel staff failed to tell us this when asked for recommendations of local restaurants but it was fantastic with amazing food & friendly welcome!
So, unlikely to recommend or re visit.
6/10
Pleasant
01 Aug 2026
Claire
Very basic. No air conditioning.
6/10
Pleasant
29 Jul 2026
Ágúst Rafn
In the middle of an industrial area. Restaurants few and quite a walk away. Fine for a nights stay with a car.
6/10
Pleasant
26 Jul 2026
Medine
I really liked the proximity to Innsbruck!
6/10
Pleasant
16 Jul 2026
Cesar
The hotel room smell was awful.
Family_with_children
8/10
Excellent
02 Jul 2026
Fernando
Hotel recomendable para viaje, al lado de la autopista y a 8 minutos de Innsbruck
Friends
8/10
Excellent
26 Jun 2026
Gladis
One night stay overall good but didn’t like that we had to pay for parking. Should be included free of charge for guests. Also didn’t like that they close the lobby so early by 8pm so guests have to go and find the info they leave out in order to find your room key to check-in. In case of any emergencies or questions, you’re on your own. And the location a bit noisy. Our room was towards the backside where we could hear the busy road.
Friends_and_family Family
10/10
Exceptional
15 Jun 2026
Nigel
Nice place, clean and comfy beds.
Partner
6/10
Pleasant
14 Jun 2026
noreen
This hotel is in the middle of a huge industrial estate so no nice views even though our room was supposed to be 'mountain view'
No free parking.
Okay for somewhere to just shower and sleep.
Partner
8/10
Excellent
09 Jun 2026
Erin
Excellent bathroom, excellent room, located right next to a bus station and multiple supermarkets which was excellent for day trips and traveling.

Cons: no fridge in room and no kettle or ways of making coffee. Breakfast was expensive in hotel so it made way more sense to run to the supermarkets for coffee and breakfast.
Partner
8/10
Excellent
06 Jun 2026
Pamela
mettre de l’air climatisé dans les chambres ainsi qu’un réfrigérateur
10/10
Exceptional
02 Jun 2026
Gladys
A hotel with the best view. Just a few stops from the city of Innsbruck, this is the best hotel in the area. You wake up with the best mountain view. The staff are also helpful.
Friends_and_family Family
4/10
Poor
24 May 2026
Mina
The staff there are poorly trained when it comes to some hospitality basics.
We booked one night and we had a late check in around 1 am due to flight's landing time (which was precomnunicated with the hotel) in which in the second day we asked for just a 30 mins extention beyond the check out time because we were really tired..and then we were shocked by the lady's response of \"It is your problem that you checked in late\"...who talks like that and who trained her to behave like this!

I really hope the extra 15 euros made her life and the hotel financials better.
Partner
10/10
Exceptional
20 May 2026
Ada
The breakfast was fresh the rooms were clean, parking was excellent.
10/10
Exceptional
17 May 2026
Haider
.
Self
6/10
Pleasant
11 May 2026
hua
This hotel is located in the middle of an industrial sector. It is a little noisy.
Partner
10/10
Exceptional
10 May 2026
Sebastien
Would recommend, nothing bad to say, it was an amazing stay
Friends
10/10
Exceptional
09 May 2026
Bogdan
Everything was amazing
Partner
10/10
Exceptional
07 May 2026
Amy
Clean, good for a quick stop
Partner
10/10
Exceptional
03 May 2026
Oscar
Our room was very clean, the room was modern, neat and comfortable. The beds were excellent. The location is superb with a short stroll to the light rail and bus line.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Mokshi
Staff are very friendly and helpful , value for money
However there should be tea/coffee making option in each room
Friends_and_family Family
10/10
Exceptional
16 Apr 2026
Paul
Lovely staff very clean and tidy
10/10
Exceptional
12 Apr 2026
Rajeev
Decent hotel in
6/10
Pleasant
10 Apr 2026
Iain
We were quite annoyed that we were expected to input our own passport information on the hotel provided ipads while the reception staff stood by waiting, every hotel I have been to, that is one of their jobs.
They also pushed their paid underground car park telling us that we would receive a €40 parking notice for parking outside the hotel, that didn’t frighten us as they wouldn’t get our details from our UK registered car.
Family_with_children
10/10
Exceptional
28 Feb 2026
Simon
Nice clean room, staff wss helpful on reception.
Nice to have the free bus travel you fmget when staying 3 or more nights. Easy to get to on the 504 from train station.
Partner
8/10
Excellent
28 Feb 2026
Annalee
Room is clean. Staff are friendly and helpful. Bed is comfy.
10/10
Exceptional
14 Jan 2026
Luke
Room was very nice and clean, we used self check-in. Hotel is about a 10 minute walk from the train station and it's about a 3 minute ride into Innsbruck.
Partner
6/10
Pleasant
08 Jan 2026
Liping
no comments
Leisure Family
8/10
Excellent
07 Jan 2026
Maria del Carmen
Nice hotel, but very expensive for what was offered.
6/10
Pleasant
06 Jan 2026
Kevin
StAff was too good but room was ok ok not perfect
8/10
Excellent
02 Jan 2026
Brenton
The room was small but OK. The reception staff were wonderful, freindly, helpful and nothing was a problem for them. Thanks
2/10
Poor
29 Dec 2025
Maria
The staff was friendly enough. However, our room was not clean. We were met with urine and feces in the toilet which indicated to us the bathroom had not been cleaned. There was hair in our beds and my pillowcase smelled like dirty, greasy hair. I had to turn it over and use the other side. There was debris all over the carpet so it clearly had not been vacuumed. In the morning we went down for breakfast but couldn't eat much because all the hot food was cold. If you are thinking here, I would recommend skipping this hotel and staying somewhere else.
Friends_and_family Family
2/10
Poor
29 Dec 2025
Maria
The staff was friendly enough. However, our room was not clean. We were met with urine and feces in the toilet which indicated to us the bathroom had not been cleaned. There was hair in our beds and my pillowcase smelled like dirty, greasy hair. I had to turn it over and use the other side. There was debris all over the carpet so it clearly had not been vacuumed. In the morning we went down for breakfast but couldn't eat much because all the hot food was cold. If you are thinking here, I would recommend skipping this hotel and staying somewhere else.
Friends_and_family Family
4/10
Poor
27 Dec 2025
Garrett
Check-in was horrible. Kiosk only after 20:00, and after a lengthy check-in process, the machine failed to provide the room key. The phone for customer assistance would not connect. We spent over 30 minutes just trying to check-in. Once in the building, we found our room with doors propped wide open and an extremely strong smell of cigarette smoke. This hotel is supposed to be non-smoking, but the entire hallway was clearly heavily smoked in. Room was also dirty with old food crumbs between the beds. Worst hotel experience I’ve had anywhere in Europe.
Leisure Family
10/10
Exceptional
22 Dec 2025
BIN
Good location
10/10
Exceptional
21 Dec 2025
Mohamed
Nice room
Leisure
8/10
Excellent
02 Dec 2025
Johanna
I would rexom
6/10
Pleasant
15 Oct 2025
Angela
Breakfast was nice but expensive. Hallways dirty and cluttered.
Leisure Family
10/10
Exceptional
13 Oct 2025
April
Very well price but location is not near anything. Clean hotel and rooms
Leisure Family
10/10
Exceptional
10 Oct 2025
Eily
Lovely & quiet
Leisure Friends
8/10
Excellent
09 Oct 2025
Hillary
Staff is good. Hotel is a bit far from downtown but there are buses running every 15 minutes. The hotel is very simple, but if you are just staying the night and spending the day at the city is ok.
Leisure Partner
10/10
Exceptional
08 Oct 2025
Jasmitha
Great stay!
Leisure Family
4/10
Poor
05 Oct 2025
Kenny
Rooms were too warm, ran out of bacon and the hotel was in the middle of an industrial estate. The cleaner walked in on my other half getting changed! (Did not knock) We got offered a free breakfast as a sorry
Leisure Partner
10/10
Exceptional
04 Oct 2025
Sebastian
nice hotel
8/10
Excellent
01 Oct 2025
Robert
Breakfast was fantastic hot foods as well as breads and pastries
Leisure Family
6/10
Pleasant
26 Sep 2025
Sequoia
It’s a place to stay. Located in a pretty industrial area, over a grocery store. Lots of large trucks moving through the area. The hallway outside the room is very unassuming, and the room is simple. Not bad, not fantastic, just average. 10 minute walk to a train station, which is nice.
Friends_and_family Friends
10/10
Exceptional
18 Sep 2025
Sandra
Nice hotel.
Leisure Family
8/10
Excellent
17 Sep 2025
Daniel
Worked well for us. Close to bus line, so easy access to Innsbruck. Plenty of parking. Supermarket under hotel.
Leisure Family_with_children
2/10
Poor
12 Sep 2025
AHMED
The room view was bad
Leisure Family
6/10
Pleasant
11 Sep 2025
Fareen
Need to walk a good 5-7 minutes to bus or train station. Nothing to beat nearby at night. Grocery store closes car 7pm
Found a dead roach in the bathroom. Bathroom could have had sufficient towels and toilet tv paper. No one after 7
Friends_and_family Family
10/10
Exceptional
10 Sep 2025
Alistair
Unfortunately we arrived late and had to leave early but very clean, great shower and easy parking. Just off the motorway as well which was great for us!
Leisure Partner
6/10
Pleasant
10 Sep 2025
Andy

Nice hotel - mediocre service.

The hotel was ok. Saying it is in Absam is a bit misleading as it it is in Hal in an industrial area.

The staff were ok, a bit abrupt. I ordered beers for my son and I and mine was one third froth, when iasked for a top up the staff member made a point of putting a absolute minimal splash in it with a sarcastic smile. we were then told to pay up as the bar closed at 8pm with nothing around the hotel to go to, this was very disappointing.

The breaksfast was good was a nive selection fo foods on offer.
Friends_and_family Family
10/10
Exceptional
20 Aug 2025
Md Rashed
Nice stay
10/10
Exceptional
18 Aug 2025
Fozia
Amazing
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Tabatha
This was a great hotel for visiting Innsbruck. The train station is a short walk away and the train ride is less than ten minutes. There’s a grocery store and restaurant attached to the hotel and a gas station that has ice and snacks. The Italian restaurant nearby is hidden but it was the best Italian food I’ve ever had. The pizza place across the street was great too. Overall a solid spot to stay for a vacation. We even walked about a half hour to the next town of Rum and had a gorgeous view. Be sure to ask for a ventilator if your room gets too hot and the front desk will happily oblige.
Leisure Family
4/10
Poor
14 Aug 2025
Juan Gabriel
Not a very good experiencie
6/10
Pleasant
10 Aug 2025
Rachel

Basic

Basic square box rooms. No kettle or vending machine so no chance of a hot drink after 10 am. Was not particularly clean or comfortable
Friends_and_family Family
10/10
Exceptional
07 Aug 2025
Eily
The room was clean and spacious
Leisure Self
8/10
Excellent
05 Aug 2025
Will
Small details we haven’t found in other hotels we found here. Multiple garbage cans, a soap tray in the shower, and a good view from the room were all appreciated
Leisure Partner
6/10
Pleasant
04 Aug 2025
Reinhard
It was rather noisy.
Leisure Partner
10/10
Exceptional
03 Aug 2025
Rafael
Super nice place for the price
10/10
Exceptional
02 Aug 2025
Oleksandr
Just great
Leisure Family
10/10
Exceptional
01 Aug 2025
Kim
Great staff
8/10
Excellent
24 Jul 2025
Hermann
No phone in the room but the let me call Canada from the reception for free.
Breakfast good but on the expensive side.
Free bus pass for the area!
Good english!
Leisure Family
10/10
Exceptional
18 Jul 2025
Niels
Fabulous hotel for a stay over during our journey to Italy. Highly recommend and will surely return.
Leisure Family
8/10
Excellent
12 Jul 2025
Marcia
This property is a good place to stay if you have a car. It's far from the centre of town so it is not for backpackers. The staff are really friendly and helpful. We stayed here with our children and it suited our purpose. Breakfast each morning was totally well set up. We would stay here again.
Leisure Family_with_children
8/10
Excellent
08 Jul 2025
Anna-Lena
Since we booked via Hotels.com(expedia) the hotel got the bookings separately and therefore our rooms ended up in each side of the hotel.

Nice personnel in the reception, and we got free transportation with the local buses.
Friends_and_family Family
10/10
Exceptional
07 Jul 2025
Hyeyoung
Family four
10/10
Exceptional
04 Jul 2025
Verified traveler
Great stay. Nice rooms and staff were great
Partner
8/10
Excellent
03 Jul 2025
Michael
It was nice but the area is secluded and industrial.
Leisure Friends
10/10
Exceptional
30 Jun 2025
Jack
Hotel was nice, check in was with machine that had options to check in in own language. The room was nice and even though the weather was hot we stayed cool. Room was fairly plain and inoffensive which was good considering the fairly low price. Definitely would stay again
Partner
10/10
Exceptional
27 Jun 2025
Zachary
My stay was amazing. Not only were they very accommodating and helpful for a check in after hours, the facilities and rooms were impeccable. Although it is outside Innsbruck as well as a little outside the centre of Hall in Tirol, the train station is within walking distance and only takes a few minutes either way.

Would recommend this place to anyone coming to the area.
Leisure Friends
8/10
Excellent
23 Jun 2025
Mario
The room was quite hot the ac didn’t seem to be working. There was no tea making facilities. The reception was quite welcoming with the late check in
8/10
Excellent
21 Jun 2025
Nicolas
Concern about parking as it is the one of the supermarket and risk to be fined
Leisure Family_with_children
10/10
Exceptional
17 Jun 2025
Wei
none
10/10
Exceptional
06 Jun 2025
Brian
First time in Innsbruck for a long time and pleased I got to stay at this hotel. Ease of travel to city was very good and I was given a bus pass for the duration of my stay. Particularly enjoyed the trip to old town Hall. Would stay here again if ever I was to travel to Innsbruck. Overall very pleased with my experience.
Leisure Self
6/10
Pleasant
04 Jun 2025
Armita
Location is in industrial area. We reserved mountain view but it is partial view. There's a train station few minutes walking distance
10/10
Exceptional
24 May 2025
Colette
Staff very friendly.
Breakfast was fabulous
Leisure Family
10/10
Exceptional
05 May 2025
Patti
Nice stop over place.
Leisure Partner
10/10
Exceptional
08 Mar 2025
Louis
A great experience, the hotel is clean and comfortable. Staff were friendly. We enjoyed the breakfast. Parking is easy.
Leisure Family
6/10
Pleasant
03 Mar 2025
Greg

Rooms too warm during the night.

Overall a great stay but the rooms were way too hot which ruined our stay, woke up shattered.
Friends_and_family Family
6/10
Pleasant
23 Jan 2025
ALEX

Touring Europe

We arrived due to our flight, the receptionist was very rude saying we could have our room at 3 , she gave us no information about where we could wait , we left our bags behind the desk . At 3 we asked if our room was ready , she looked at her watch and said yes and just gave us a key , again no information. The room was the farthest away , very basic 1 small bottle of water left . Towels were not changed in 4 days we were there, they just emptied our bin .
Friends_and_family Friends
6/10
Pleasant
14 Jan 2025
David

Stay with unpleasant surprise

The hotel was comfortable and clean. The location of the hotel is litle far from Innsbruck, we spend more than expected with bus and train tickets daily to travel to Innsbruck and back to the hotel because the normal 24 tickets from Innsbruck was not valid to the hotel. After spending three nights there on the check out I had unpleasant surprise. The hotel was offering free ticket to Innsbruck for all days of our stay, BUT on the check in they just \"forgot\" to tell me this and send me the ticket at E-Mail. The guy on the check in asked me two times if I m arrived with car and I denied this. On the same day I asked many times for Bus and train information and try didn't tell me about this guest benefit this is unacceptable.
Friends_and_family Family
10/10
Exceptional
06 Jan 2025
Razvan
Good for the money
6/10
Pleasant
02 Jan 2025
Tran H.

Near Innsbruck

Located near industrialized area. Good if you have a car. Plenty of EV charger outside and in car garage. Comfort level just acceptable as the amenities are just a grade above motels. Reception closed at 8pm so no night guard or services.
Friends_and_family Family
10/10
Exceptional
30 Dec 2024
Dolores
For short stays, great hotel.
Leisure Family
8/10
Excellent
30 Dec 2024
Ebraam
Good for short stays
Leisure Family
10/10
Exceptional
08 Dec 2024
Allen
I loved th stay but I wish it was closer to Innsbruck. Believe the ht staff before you believe Apple Maps, the staff were on point
Leisure Self
10/10
Exceptional
07 Dec 2024
Gustavo
Great overall hotel for a big family with kids... we stayed in one of those 2 connected rooms and it was perfect for a family... very clean and only 5 min walk to the train and/or bus station (9 min trip to Innsbruck city center). I would definitely recommend it if you are trying to visit Innsbruck but not break the bank.
Friends_and_family Family
8/10
Excellent
04 Dec 2024
Ruggero
Perfetta la posizione per raggiungere Innsbruck in auto o in treno. Camere spaziose e pulite. Molto buono il rapporto qualità prezzo.
Leisure Family
10/10
Exceptional
21 Nov 2024
Nikki
Good clean comfortable hotel close to Innsbruck. Staff are helpful.
8/10
Excellent
20 Oct 2024
Robert

Good location, inexpensive

Convenient hotel a short distance from Innsbruck, with a view of the mountains. Free Parking in front. Room was serviceable but lacked a safe and refrigerator. Attentive staff. Hall in Tirol old town well worth a visit. Good value.
Partner
10/10
Exceptional
05 Oct 2024
Xiao Hang
Room can have better air circulation
Friends_and_family Friends
10/10
Exceptional
18 Sep 2024
Tiffany
Nice. Would stay again.
Friends_and_family Family
6/10
Pleasant
10 Sep 2024
Avishag
Average hotel, wouldn't recommend for a long stay. The staff at the reception were not nice. The bathroom had mold and silver fish.
Leisure Partner
8/10
Excellent
09 Sep 2024
Victoire
The overall experience was great. However as someone who was travelling from a different country, I was not expecting the hotel not to have an iron. It was a bit frustrating not having that as part of the amenities.
Business_and_leisure Family
8/10
Excellent
09 Sep 2024
Megan
Great hotel, weird location.

This was a really nice, comfortable hotel for two nights while travelling. Easy access to Innsbruck by train and the rest of Austria via motorways.

Rooms were spacious, comfy beds, nice bathroom. There’s a snack and drink machine that has beer and wine.

The location is odd. Just off the motorway with a great view of the mountains - but also next to a tyre place and a large yard full of giant skips (dumpsters). Light industrial area.

Supermarket downstairs (closed Sunday as they all are in Austria) is very handy.
Friends_and_family Family
2/10
Poor
07 Sep 2024
SHAWN
No front desk staff after 8pm, very inconvenient for travelers. We arrived at 9pm and ended up with having to find another place to stay for that night.
Leisure Family

Location & surroundings

HWest Hotel Hall
Schloglstrasse, 57, Hall, Austria

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HWest Hotel Hall

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