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Weisses Kreuz

Innsbruck · Austria

Herzog Friedrich Strasse 31View location

9.6/10Excellent597 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Weisses Kreuz

There are a total of 40 guest rooms on the premises. Wi-Fi internet connection is available on public areas. Weisses Kreuz provides 24-hour reception.

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A stay at Altstadthotel Weisses Kreuz places you in the heart of Innsbruck, steps from Innsbruck Old Town Christmas Market and Maria Theresa Street. This hotel is 0.1 mi (0.1 km) from Rathaus Galerien Shopping Centre and 0.1 mi (0.2 km) from Innsbruck Market Hall.

Make yourself at home in one of the 48 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 5 days Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This property is in a car-free zone and can be reached only by foot.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
    • Late check-out fee: EUR 60 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

Nearby attractions

Maria Theresa Street 0.1 km / 0.1 mi
Innsbruck Old Town Christmas Market 0.1 km / 0.1 mi
Golden Roof 0.1 km / 0.1 mi
Helbling House 0.1 km / 0.1 mi
City Tower 0.2 km / 0.1 mi
Cathedral of St. James 0.2 km / 0.1 mi
Hofburg 0.2 km / 0.1 mi
Ottoburg 0.2 km / 0.1 mi
Anna's Column 0.2 km / 0.1 mi
Court Church 0.3 km / 0.2 mi
Kaufhaus Tyrol 0.3 km / 0.2 mi
Rathaus Galerien Shopping Centre 0.3 km / 0.2 mi
Inn 0.3 km / 0.2 mi
Tyrolean State Theatre 0.3 km / 0.2 mi
Tyrolean Provincial Museum 0.4 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 48
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Weisses Kreuz

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    Weisses Kreuz

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Weisses Kreuz

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Weisses Kreuz

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Weisses Kreuz

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Weisses Kreuz

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Weisses Kreuz

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Weisses Kreuz

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Weisses Kreuz

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Weisses Kreuz

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Weisses Kreuz

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Weisses Kreuz

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Weisses Kreuz

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Weisses Kreuz

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Weisses Kreuz

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Weisses Kreuz

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Weisses Kreuz

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Weisses Kreuz

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Weisses Kreuz

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Weisses Kreuz

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Weisses Kreuz

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Weisses Kreuz

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Weisses Kreuz

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Weisses Kreuz

9.6
Excellent
597 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Gina
Excellent, friendly staff with great breakfast. Cannot beat the location, literally next to all the historic spots - you can easily walk to everything.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Colin
This is a stunning hotel, tucked away in the old town area. The hotel was immaculately kept, breakfast was fresh with a great choice on offer.

Our room was spacious and had everything was required.

Its location is perfect, a 10 minute walk from the railway station and only yards from the main historical sites.

We loved our short stay in Innsbruck and we couldn’t rate the hotel any higher.
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Brooke
Staff was great, luggage storage lockers that actually have a lock and key on them. Room was cleaned daily, my only complain was the bathroom was very open to the room, almost no privacy
Friends
10/10
Exceptional
09 Jul 2026
Paulette
This hotel had a lot of charm and was located in the square facing the famous golden roof. It’s a perfect location for visiting Innsbruck for the first time. It’s walkable to everything. We had a lovely stay
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Gary Marc
Beautiful friendly and helpful staff. Fab location and lively stylish evening lounge. Would definitely stay here again
Partner
10/10
Exceptional
05 Jul 2026
Davide
Nice rooms, clean and essential. Breakfast was indeed high level both for taste, presentation, and à la carte options included.
Business
10/10
Exceptional
03 Jul 2026
George
Hotel is right in the middle of City Center! Great location! Everything at your footsteps. Hotel staff is so fantastic! Hotel bar is so fun, charming, upbeat! Great breakfast, rooms are good. Will definitely stay here again!
Partner
8/10
Excellent
01 Jul 2026
Guylaine
Bel hôtel bien situé , chambre propre avec un balcon bien aménagé agréable pour les fins de journée. Air climatisé qui ne fournissait pas , mais merci à l’employé de l’hôtel qui nous a fourni un ventilateur en plus :) beau petit bar à l’étage supérieure… un bel endroit
10/10
Exceptional
27 Jun 2026
Karen
Neat, clean and comfortable room. The staff were very helpful. The hotel was in a great walkable area close to everything. We enjoyed our stay.
Partner
10/10
Exceptional
23 Jun 2026
NADIA
Great location. Staff is very helpful and courteous. Rooms are spacious and very clean.
Partner
10/10
Exceptional
16 Jun 2026
John
The staff was excellent and very helpful. Location is amazing
10/10
Exceptional
12 Jun 2026
Ryan
An absolute terrific staff that goes above and beyond. The location is perfect.
Partner
10/10
Exceptional
11 Jun 2026
Marc
Great location. Clean and newly remodeled rooms. Staff like Lucas And Victoria were amazing and very gracious. We will be back!!!!
Partner
10/10
Exceptional
09 Jun 2026
Jacqueline
Clean room. Breakfast was wonderful. Evening bartender was excellent. Overall lovely staff.
Partner
10/10
Exceptional
30 May 2026
Janice
Staff were very friendly and welcoming. The welcome drink and travel pass was much appreciated. The room was very comfortable and clean and we would stay here again if we were in Innsbruck.
Partner
10/10
Exceptional
26 May 2026
Alison
This was a lovely boutique hotel where Mozart himself once stayed. The breakfast and views from the restaurant were excellent. The staff were kind and helpful. This hotel is perfectly located in the old town tourist area. I felt at home away from home. I would definitely stay here again!
Partner
8/10
Excellent
25 May 2026
Jenna
If your child does well in an adult atmosphere it’s a great location, it’s not geared towards kids but was totally fine for our family.
Friends_and_family Family
8/10
Excellent
23 May 2026
Cindi
Goods: perfect location, quiet, delicious (though spendy) breakfast.

Bad: the a/c doesn’t work well and our room was very warm. I’m a hot sleeper and even the fan they provided didn’t help. do not pick the room with outdoor covered patio with 2 chairs. While it is cute, it is fully enclosed and there is no way to open a window to help cool off this exceedingly hot room.
Partner
10/10
Exceptional
18 May 2026
Derrick
Great hotel , clean rooms, and excellent service. Highly recommend!
Partner
10/10
Exceptional
13 May 2026
Alasdair
One of the best hotels we have stayed in. The staff were all so lovely and welcoming - and tge breakfast was fantastic. The location is perfect right in the centre of the lovely city of Innsbruck and our room was so comfy. Can't wait to visit again one day!
Partner
10/10
Exceptional
29 Apr 2026
Tracey a
Wonderful hotel with a lovely bar and welcome drink in a great location.
Partner
8/10
Excellent
24 Apr 2026
Mully
Amazing property, wonderful staff. Superb breakfast. Our only issue was our room was at the front and it was incredibly noisy with drunken people on the street. Well past 3 AM.
8/10
Excellent
28 Mar 2026
Daniel
Friendly reception. Greeting drink was nice. Good central location.
Partner
8/10
Excellent
28 Mar 2026
Steve
Great location in the old town. Breakfast was lovely - all very fresh and eggs made to order. Staff very helpful and attentive. Bed wasn’t the comfiest and room amenities weren’t great - no kettle or tea coffee making facilities. Decor was a little tired.
Partner
10/10
Exceptional
26 Mar 2026
Andrew Clifford
Good
10/10
Exceptional
26 Mar 2026
Lorraine
Very welcoming staff and a perfect location to explore Innsbruck.
Partner
10/10
Exceptional
25 Mar 2026
Graham
Ideal location
10/10
Exceptional
22 Mar 2026
Mark
Hotel was really interesting and well appointed. Staff were very charming and helpful. Location was right in the heart of everything.
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
Lauren
I would give this hotel 7 stars if it was possible. Lovely hotel with comfortable rooms. The best thing about this hotel is the staff. Every single one of them were incredible - polite, friendly, knowledgeable, and delightful. The breakfast was excellent. It was a pleasure staying here.
10/10
Exceptional
15 Mar 2026
helen
Well located. Funky design - nice rooms and nice bar/ breakfast area. No other amenities. Would stay again
Partner
10/10
Exceptional
12 Mar 2026
MANUEL
Excellent location, very nice rooms, hotel is also very nice. Excellent breakfast and evening bar. All the staff are extremely courteous and kind. Would definitely stay here again.

Thanks to the staff for a wonderful visit.
Partner
10/10
Exceptional
11 Mar 2026
Tracy
We had a wonderful stay in Innsbruck. The location truly couldn’t have been better—it was right in the heart of everything and made exploring the city incredibly easy.

The room itself was beautiful, clean, and very comfortable. We especially loved the view—looking out over the town with the mountains in the background was incredible and made the stay feel even more special.

Check-in was simple and seamless, which made arrival stress-free. What really stood out was the location. We were just steps away from major sights, great restaurants, and convenient transportation options, making it easy to get around and experience the city.

Overall, it was a fantastic stay and a perfect base for visiting Innsbruck.
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
SiewHong
Next to the golden roof. Plenty of Shopping & restaurants. Walking distance to Ins River. Breakfast was excellent
Partner
8/10
Excellent
08 Mar 2026
Cheryl
Lovely hotel in the middle of shops and restaurants. Everywhere I was walkable. Staff were very attentive. Nice breakfast. The only odd thing was there was no wall between the bedroom and bathroom sink/shower area. If someone got up early to take a shower, the lights would not allow anyone else to stay asleep. Also you stepped out of the shower directly into the bedroom area. May be awkward for some people traveling together.
8/10
Excellent
28 Feb 2026
Shaheni
Excellent service and very welcoming. Enjoyed our stay. I would recommend.
Partner
8/10
Excellent
27 Feb 2026
Debra
Excellent location, small room and very dark, particularly at night. Wifi was hit and miss
Self
10/10
Exceptional
25 Feb 2026
Elaine Fae
The staff were exceptional and the location was absolutely perfect. Will stay here again!
Family
10/10
Exceptional
24 Feb 2026
Sarah Hannah
Lovely decor, breakfast was great.
Partner
10/10
Exceptional
22 Feb 2026
Colleen
Great place! Welcome cocktail upon check-in. Very nice breakfast included. Really cool room with an inside balcony. I would definitely stay here again.
Partner
10/10
Exceptional
22 Feb 2026
Michelle
All the staff were really friendly and went that extra mile to help. The rooms were large and very comfortable. The breakfast was of a very high standard. We also really enjoyed the bar in the evening- great views and excellent cocktails! Many thanks
8/10
Excellent
15 Feb 2026
Claire
Beautiful decor, comfortable bed, lovely breakfast selection
Main problem that did affect our stay was just how hot our bedroom was.
We had to keep our window open the whole time we were there - in February!
We did raise it the hotel but nothing was done..
Leisure Friends
10/10
Exceptional
15 Feb 2026
Scott
The location is perfect for exploring the city, the hotel was spotless and the staff extremely helpful and friendly. The breakfasts were great. Would definitely recommend this hotel.
Leisure Friends
10/10
Exceptional
12 Feb 2026
Luke
Fantastic hotel and the staff are super kind and friendly
Partner
10/10
Exceptional
11 Feb 2026
Christopher
Great experience. When in Innsbruck, I will be staying there again!
Partner
8/10
Excellent
02 Feb 2026
John
Friendly and helpful staff, good breakfast selection and great location.
Leisure Family
10/10
Exceptional
18 Jan 2026
Melissa
Just returned from a fantastic 2 night stay at this superb stylish hotel in an excellent location in the old town, right by the golden roof.
We stayed in the rooms with a balcony, which were situated at the back, felt very peaceful with stunning views of the mountains. The rooms were very clean and well thought through, with comfortable beds. Really enjoyed the variety and high quality breakfast. Would recommend this hotel.
Partner
6/10
Pleasant
11 Jan 2026
Pat
The quality of the mattress and pillows are very poor. The mattress had a massive imprint off the previous thousands of people it was terrible to sleep in and we needed to leave a night early.
Partner
10/10
Exceptional
07 Jan 2026
Vincent
Great location! Friendly and very helpful staff.
10/10
Exceptional
03 Jan 2026
Kiet
It was a great hotel, in n amazing and central location right on the main street. Lots to do/see/eat near by. Close to the Nordkette to get to the top of Innsbruck. Check in was easy. The bar/breakfast area is beautiful! Great options!
Leisure Partner
10/10
Exceptional
27 Dec 2025
Zane
The staff are excellent. We experienced a warm welcome and friendly and helpful assistance diring our entire stay of 5 nights.The room was tastefully contemporary and spotlessly clean. The breakfast was exceptional with a good variety on both the menu and the buffet.
10/10
Exceptional
17 Dec 2025
Sergio
Absolutely lovely stay at Altstadthotel in Innsbruck. Probably one of the best hotels I've stayed at for customer service, the staff were absolutely fantastic and made the stay a joy. There was some street noise in night so I'd probably recommend a room towards the back of the hotel if you can but otherwise, I'm struggling to find fault with the rest of the hotel. Can't wait to visit again for longer.
Leisure Partner
10/10
Exceptional
13 Dec 2025
sayoko
A wonderful hotel located in the heart of the old city, close to everything. We had a very spacious clean room with lots of character on the top floor. A sofa made it extra cozy. The bed was super comfortable. We would hear church bell and see the mountains from the window which was priceless. The staff is very helpful and friendly, made us feel welcomed from the beginning to the end. One of the most memorable hotels we have ever stayed anywhere. Can't wait to go back!!!
Leisure
10/10
Exceptional
10 Dec 2025
Kristi
Staff and service was absolutely top notch. So friendly and helpful. Rooms are clean, spacious and comfortable. Would stay here again!!!!
Leisure Partner
8/10
Excellent
08 Dec 2025
rodney
It’s a cute hotel. Great location. Unfortunately upon entering hotel there were two housekeepers swearing in Russian. While I live in Canada, I understand Russian very well. It’s really not a nice vibe. I haven’t encountered such behaviour in Canada, UK or Russia. So it’s person specific not culture specific. The housekeeping employees need better training. Breakfast seemed overwhelmed. They didn’t have bowls for yogurt, then they didn’t have plates. In the evening bar looked cute but the cocktail we ordered was poured from a 1.5L plastic water bottle that was being reused. I understand they pre-made it, but the presentation needs to be better. Hotel rooms do not have an option of setting desired temperature. They set it at the reception and in the room I was only allowed to adjust 1.5 degree up or down. It was so hot in the room and I had no option of lowering the heat pulling. Wasteful of energy and very difficult for a customer.
Partner
10/10
Exceptional
04 Dec 2025
Alan
Great staff. Friendly and more than competent. Large modern room. Looked like it had been refurbished. Fantastic bar.
Leisure Family
10/10
Exceptional
04 Dec 2025
Wayman
Amazing location, beautiful room, great view from balcony
Partner
8/10
Excellent
27 Nov 2025
Ben
Stay was good - location was great. Room was only OK.
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Robert
Excellent location in old town. We received a city discount card and a welcome drink at check-in. The only thing we didn’t like was our room was in line with the kitchen window and they start early and the bright lights lit up our room with no shade.
Leisure Partner
10/10
Exceptional
16 Nov 2025
Arda
The best location to stay in Innsbruck. Nothing beats staying at the heart of the old town. Easy access to plenty of nice restaurants in the area, very walkable. The rooms are clean and the room scent they use is a nice touch. Breakfast at the rooftop bar was really good as well. Decent variety and great quality alongside magnificent views.
Leisure Self
6/10
Pleasant
09 Nov 2025
Fiona
Not quite as on point as we’ve previously experienced. Needs some refurbishing and freshening up and cleaning.
Partner
10/10
Exceptional
06 Nov 2025
Michael
Very friendly welcome by Ylenia, great breakfast and top notch service. Room issue was addressed by manager. Great location in old town with incredible views.
Leisure Friends
10/10
Exceptional
05 Nov 2025
Sarah
Lovely hotel with the most friendly and helpful staff I have honestly ever encountered. Location is ideal; it's also very accessible to public transit. Breakfast is one of the best hotel breakfasts I've had. Lovely decor. Highly recommend.
Self
10/10
Exceptional
01 Nov 2025
Nic
Perfect stay in an ideal location.
10/10
Exceptional
25 Oct 2025
David
Great place to stay
Leisure Partner
10/10
Exceptional
22 Oct 2025
Atilla
I had a great time at Weisses Kreuz. The staff was wonderful, friendly and efficient. They provide excellent recommendations for restaurants (loved Piano Bar) and were helpful with directions. The only problem, if you have car you should call ahead to get directions to the garage. Cars are not allowed in the old city center.
8/10
Excellent
21 Oct 2025
James
Everything was amazing- except for our room being directly under the restaurant/kitchen. Late night and early morning constant noise.
Leisure Partner
10/10
Exceptional
21 Oct 2025
Stella M
Wonderful breakfast selection and staff. Very attentive and kind. This is our second return to this hotel and we love it. The view is absolutely beautiful and the shopping is awesome. Many good restaurants, and places to visit.
Leisure Friends
10/10
Exceptional
15 Oct 2025
Larissa
We had such a lovely stay at the Altstadthotel Weisses Kreuz hotel. The reception staff were incredibly kind and helpful, making us feel so welcome from the moment we arrived. The views of the mountains from the hotel were truly magnificent, we couldn’t get enough of them and even decided to stay an extra night just to enjoy it all a little longer. Highly recommend!
10/10
Exceptional
15 Oct 2025
Stephanie
We had a great stay. It was walkable from the train station and was right in the old town center. Perfect for seeing all the sights, shopping, eating and even walkable to the gondolas up to the top of Innsbruck. Breakfast was amazing. The staff was all so nice and helpful. They even had storage for our luggage. Would definitely stay again!
Leisure Partner
10/10
Exceptional
13 Oct 2025
Chris
In the center of Innsbruck! Excellent place to stay!
Partner
8/10
Excellent
11 Oct 2025
Cindy
The rooms were on the small size, no place to put clothes and no mini fridge. It was clean and comfortable nine the less. Great location and friendly staff
Leisure Partner
10/10
Exceptional
09 Oct 2025
Joanne
Very clean rooms. Everything walkable. Views were gorgeous. Staff was helpful with anything we needed including bus to take to various locations and recommendations on hiking.
Leisure Family
8/10
Excellent
09 Oct 2025
Helen

A good experience

The room was clean, serviced daily. Bed very comfortable.
Hotel is in the old town which is picturesque, with lots of restaurants close by.
No restaurant for evening meals but choice for breakfast excellent and staff very helpful and obliging
Partner
10/10
Exceptional
07 Oct 2025
Wei
Great location! Warm staff and great breakfast!
Leisure Partner
8/10
Excellent
01 Oct 2025
B
Very small room with very little natural light.
Breakfast and staff great,
Leisure
10/10
Exceptional
23 Sep 2025
kathleen

Charming stylish historic inn.

Charming, stylish historic inn. Amazing breakfast. Great staff and superb hospitality. Quiet yet in the middle of the oldest part of Innsbruck.
Partner
10/10
Exceptional
17 Sep 2025
Elizabeth Pauline
The property is unique and characteristic. The staff are very friendly and helpful.
Leisure Friends
10/10
Exceptional
12 Sep 2025
jeanine
We loved Christian who was so welcoming and always made sure we had what we need. He was fabulous!
Leisure
10/10
Exceptional
10 Sep 2025
SALEM
Amazing
Friends_and_family Family
10/10
Exceptional
08 Sep 2025
Jayesh
Very well located property with excellent breakfast and amazing room. Our room was upgraded. One minor negative, our room didn't have a fridge.
Leisure Partner
10/10
Exceptional
27 Aug 2025
victoria
Small rooms but great location great place to stay for couple of days if your not spending a lot of time in room.
10/10
Exceptional
19 Aug 2025
Mark
Great location. So many shops & restaurants. Our room was small but perfectly appointed. Breakfast was amazing! Happy to recommend.
Leisure Partner
10/10
Exceptional
10 Aug 2025
Rich
Well kept
Leisure Family
10/10
Exceptional
07 Aug 2025
Keith
This property was the best over all on our whole trip! Only unusual thing was the shower was part of the main room (bedroom). Love the place over all. Great breakfast and friendly staff
Leisure Friends
6/10
Pleasant
05 Aug 2025
Verified traveler
Poor internet and broken air conditioning.
Self
10/10
Exceptional
02 Aug 2025
Alma
Great customer service
10/10
Exceptional
02 Aug 2025
Abdlmaged
Nice place
10/10
Exceptional
01 Aug 2025
Joseph
Amazing location amazing staff
Friends_and_family Friends
8/10
Excellent
30 Jul 2025
Joseph
Friendly staff, clean rooms. Wonderful breakfast it’s definitely worth the supplemental cost per day for the buffet
8/10
Excellent
27 Jul 2025
Bryan

Nice hotel, good value

Hotel was nice and a good value, bathroom smelled like pee.
10/10
Exceptional
22 Jul 2025
Jeff
What a wonderful hotel located in a very pleasing area, Altstadt Innsbruck. The owners have done a fantastic job updating this hotel built in the 1400s. Everything is top-quality from the furnishings to the hardware to the environmental intelligence to the breakfast. The staff are very friendly and helpful. I have stayed at Weisses Kreuz twice now, and will stay there every time I visit Innsbruck.
Leisure
10/10
Exceptional
20 Jul 2025
Andre
The Altstadthotel Weisses Kreuz is a unique hotel in the middle of the old town of Innsbruck. It is probably one of the best locations in town. The building has so much character being from 1465, yet the rooms are modern and top notch, with smart A/C that turns off when the windows are opened. It is a small business and the owners work themselves at the reception and the bar. Yes, bar and reception are both the same and they are on the 6th floor of the building! I rented one of their smallest room without breakfast for only a couple of nights, and the staff made me feel like I was their only guest. Incredible hospitality. I will recommend this place in one breath with Innsbruck.
Business Self
10/10
Exceptional
16 Jul 2025
James
Nice hotel in a great location. Very helpful and friendly staff who offered us a welcome drink on arrival. Room was comfortable too. We enjoyed our stay here!
Leisure Partner
10/10
Exceptional
15 Jul 2025
Marion
Received great help and very accommodating in addressing my questions!!
10/10
Exceptional
13 Jul 2025
Timothy
Fantastic people. Fantastic location in old town. Good food. Lively atmosphere.
Leisure Family
10/10
Exceptional
09 Jul 2025
Carmel
Quaint and stylish. Fantastic location. Comfortable room
Leisure Partner
10/10
Exceptional
07 Jul 2025
Marcela
The hotel staff provided excellent service.
Friendly and welcoming.
The hotel was beautiful, clean with an amazing breakfast and superb bar.
We felt very welcomed by the staff and the owner. The location was great, walkable, accommodating and accessible to great walks and restaurants.
We were so welcomed and will return again!!!
Leisure Partner
10/10
Exceptional
06 Jul 2025
Bruce
Very neat hotel. Mozart slept there, so it has been around for quite awhile. But it has been completely renovated. Very good location near the famed “Golden Roof”. The staff amongst the best imaginable, and one of the owners, Bridgette, present, personable, and charming everyday. Very nice!
Leisure
10/10
Exceptional
30 Jun 2025
Ruth
Friendly, welcoming, & helpful staff. Amazing breakfasts, clean & comfy rooms, & fantastic location.
Leisure Partner
10/10
Exceptional
28 Jun 2025
Adam
This was a hotel favorite of our trip. The staff are very friendly, the location was perfect and the breakfast is something we couldn’t stop talking about. I would say the bathroom we had in our room was a bit small but didn’t hinder our stay one bit. Would definitely book this hotel again if we get the opportunity.
Leisure Family

Location & surroundings

Weisses Kreuz
Herzog Friedrich Strasse 31, Innsbruck, Austria

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Weisses Kreuz

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