Hotel Innsbruck

Austria , Innsbruck
INNSBRUCK, Innrain, 3
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100 reviews shown

10/10

Exceptional

02 Feb 2026

Matthew

Honestly, one of my favorite destinations and stays on a long list of places visited. Beautiful views, great spa facilities with use late into the night, and excellent staff. Our room was upgraded and it was simply amazing. The breakfast buffet was of top quality and restaurant served excellent meals. Bed was spacious and comfortable with a great morning sunrise view. Thank you so much for a short but amazing stay.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Hubert

Very good location, friendly staff, good sized room

Leisure Self

10/10

Exceptional

01 Feb 2026

Julie

Great hotel in a fabulous location right in the heart of old town Innsbruck. Close to the station and only 15 mins in a cab to the airport . Lovely cocktail bar and truly amazing breakfast !! The front desk , bar tender and the breakfast staff were all really friendly and helpful . Would definitely stay there again .

Partner

10/10

Exceptional

26 Jan 2026

Daniella

Outstanding! Excellent location and wonderful spa experience. I’m always wary of indoor pools as I hate chlorine smell, but the pool here is magnesium and was lovely! Beds were the comfiest we have experienced in a long time and the staff were so friendly and accommodating. Thank you very much

Partner

10/10

Exceptional

20 Jan 2026

Richard

Staff are excellent, hotel is very comfortable.

Leisure Family

10/10

Exceptional

18 Jan 2026

Patrick

Very clean well run boutique hotel with full spa facilities located right in downtown Innsbrook. Easily walk and enjoy all the shops and food in old town. My wife and I really enjoyed the extensive breakfast buffet. Highly recommend!

Leisure Partner

8/10

Excellent

02 Jan 2026

Kristen

Excellent location and easy to navigate around the hotel. Food and service was very nice. Only complaint is that the beds and pillows were very uncomfortable. Our backs were aching

Leisure Family

10/10

Exceptional

31 Dec 2025

Mark

The room was well appointed with elegant features, and a beautiful view of the river and the mountains. The staff were always helpful and kind. The breakfast was top notch in every way.

Family

10/10

Exceptional

25 Dec 2025

christopher alan

Perfect location, lovely staff that made us feel so welcome. Breakfast was lovely we had an absolute amazing time.

10/10

Exceptional

23 Dec 2025

Karl

Amazing staff
Great upgrade and super friendly

Breakfast and dinner was amazing

10/10

Exceptional

01 Dec 2025

Aaron

Wonderful hotel and such a comfortable bed.

10/10

Exceptional

20 Nov 2025

Jason

Great location, right beside the main downtown area and Christmas Market!

Self

10/10

Exceptional

29 Oct 2025

Donna

Amazing Hotel! Location, Cleanliness, design, Hospitality, Breakfast, and Staff all 5 stars. I will definitely be coming back. The attention to detail was impressive!! Thanks for a great stay.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Todd

The view from our bed was breathtaking! The hotel is fantastic -- don't skip the golden pool and sauna -- and the location couldn't be better.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Marina

So cozy and beautiful!

This hotel is beautiful and so comfortable. Breakfast was amazing! The rooms are gorgeous with the most luxurious bedding. Loved our stay.

Partner

8/10

Excellent

24 Sep 2025

Elizabeth

The two Martins on staff are fabulous. Thank you Das Innsbruck! We loved our stay here.
A few items: please fix the sign-the cracked sign makes your hotel look cheap and un-inviting.
The storage in room 107 is weird. But ok.
What a fabulous lobby area!!! And wonderful breakfast. You provided excellent service and we would visit again for sure! Thank you!

Leisure Family

10/10

Exceptional

18 Aug 2025

Vicky

Loved the gluten free breakfast and the pool. Wonderful hotel

Family

8/10

Excellent

10 Aug 2025

Beena Kumari

Complementary breakbast was amazing. Location is very convenient.

Leisure Family

10/10

Exceptional

30 Jul 2025

Nigel

Getting coffee at breakfast could be better.

Partner

10/10

Exceptional

21 Jul 2025

christine

Christine

Hotel recently refurbished and it is beautiful

Friends_and_family Friends

10/10

Exceptional

11 Jul 2025

Jane

Beautiful area

Stopped in Innsbruck along a drive from Germany. Just gorgeous

Friends_and_family Friends

10/10

Exceptional

09 Jul 2025

Sarah

Wonderful amenities. Helpful staff. Delicious breakfast.

Leisure

10/10

Exceptional

07 Jun 2025

Kateri

A beautiful hotel in the heart of the old city in Innsbruck.

10/10

Exceptional

04 Jun 2025

Gary

Very nice property. Great location - walkable to almost everything including public transportation. The staff is very nice - very knowledgeable and helpful. Would definitely stay here again!

Leisure Friends

10/10

Exceptional

24 May 2025

Inga

Excellent hotel spa pool pillow library

Leisure Family

10/10

Exceptional

12 May 2025

james

Perfect location, phenomenal breakfast and spa amenities second to none

Leisure Partner

10/10

Exceptional

08 May 2025

Peter

Excellent Stay

Fantastic modern room with plenty of space, The breakfast was very good, the Bar serves very good cocktails. Lastly, despite the largest Sauna having an issue during our stay the area is excellent. We loved our stay and can't wait to return.

Partner

10/10

Exceptional

06 May 2025

Martin

Great location

Leisure Partner

10/10

Exceptional

18 Apr 2025

John Floyd

Das Innsbruck was one of our favorite hotel stays during our honeymoon. The location is unbeatable—just steps from the old town, the river, and all the sights—but it’s what’s inside that really makes it special.

Our room was modern and comfortable, with elegant design touches that made it feel stylish but cozy. The staff was welcoming and professional, and everything from check-in to checkout was smooth.

But what really stood out to us was the wellness area. The spa at Das Innsbruck is a hidden gem—two full floors of sauna, steam room, relaxation space, and a pool, all included for guests. One level is textile-free (European-style), the other is family-friendly with swimwear. After days of sightseeing and traveling, being able to unwind in the sauna with mountain views was incredible.

This hotel strikes the perfect balance of city access and alpine relaxation. Whether you’re visiting Innsbruck for the adventure or the atmosphere, this place nails it. Highly recommend.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Angela

So nice and the pool was awesome!

10/10

Exceptional

02 Apr 2025

Philip

Very central location. Free upgrade to a room with interesting features (faint stars in ceiling at night).
Hydrojet massage is not worth the money, would have much preferred an actual masseuse.

Leisure Partner

8/10

Excellent

01 Apr 2025

Tim

The hotel is on the edge of Old Town and easily walkable to everything in the district. Parking is across the street and down the block, so a bit inconvenient. The staff were incredibly kind and helpful. We asked many questions about the area, and they offered a great deal of assistance. The room did seem a bit small or had too much furniture in it for the size. It was very clean and comfortable though. The breakfast was well stocked and tasty.

Leisure Partner

10/10

Exceptional

01 Apr 2025

gina

This hotel was perfect! Khalid was amazing and helped us with our train tickets etc. It was close to everything and we can’t wait to visit again. I can’t recommend this hotel enough.

Leisure Family

10/10

Exceptional

29 Mar 2025

Eti Merav

The hotel is located in the center of Innsbruck, right in the old city, near the Inn river and close to public transportation. We also got free public transportation card for the time during our stay.
The hotel is very clean, the staff is very friendly and helpful.

Leisure Family

10/10

Exceptional

29 Mar 2025

Laurel

Very friendly staff, perfect location, wonderful rooms!

Leisure Family

10/10

Exceptional

07 Mar 2025

Rayna

Great location. Very central with plenty of public transport stops nearby to take you to all the ski resorts. Breakfast also great

Leisure Family_with_children

8/10

Excellent

05 Mar 2025

pam

The property inside was great. Outside the property it was a bit noisy and dirty.

Leisure Family

4/10

Poor

14 Feb 2025

Georgios

Three months ago I ve made reservation and i asked good view the only thing that’s important for us and they answered me that I will have that because of the category of the room I paid 982 € for 4 nights Monday to Friday 10-14 February
They called me on Wednesday to change me the room on Thursday
This is ridiculous
The only view was a wall of a building I had room on second floor
Room 217

Partner

10/10

Exceptional

31 Jan 2025

Sarah

This is a fantastic hotel in the heart of old town Innsbruck, perfect location and first class accommodation and services we really couldn't fault it. Breakfast is plentiful and something for everyone, bar area is lovely, pool and sauna were just fab and staff are friendly and welcoming and can't do enough for you. Despite booking an economy room it far exceeded expectations for size and comfort with so many fantastic details that made it just that bit more special than the average hotel. Really impressed with our stay. Spotlessly clean with amazing facilities we found this hotel exceptional value for money and would highly recommend.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Arthur

Leisure Family

10/10

Exceptional

27 Dec 2024

Jon

This hotel was FANTASTIC. Perfectly centrally located for all of my wandering around Christmas markets. Just a beautiful property with great amenities and staff.
Breakfast was also great!

Partner

6/10

Pleasant

26 Dec 2024

Evangelos

Limit to 6pm for children using pool supposedly to have ‘quiet’ time for adults later! If you attend later despite having children that are well trained swimmers to do some laps even if you don’t make any noise you will be told off even if the pool becomes a hot tub for rowdy and half drunk adults who are very noisy and cancel any notion of calmness. Multiple staff consecutively will tell you off that you have broken the ‘rules’ and despite acknowledging that the situation is far away from being a quiet and relaxing environment that ‘they have to accommodate the wishes of all guests’.
Staff do not speak well English and are rude. There is no one at breakfast reception to guide you at a table and explain the breakfast process. The waiters tell you to sit wherever you can find and the when you sit down they ask you ‘coffee americano or espresso’ although there is an inclusive menu with a full selection of drinks such as hot chocolate, macchiato and others, omelettes and fried eggs, waffles and pancakes etc. additionally to the buffet.
On checkout (Christmas Eve) reception did not even wish ‘Merry Christmas’.
The advantage is hotel is in a perfect place with walkable easy distance to old town (literally one minute). Parking is across road in a public car park with no lift therefore prepare to carry heavy luggage with no space for drop off outside reception without blocking the road.
Hotel is clean with very good selection of food for breakfast and very warm and cosy feel.

Leisure Family

8/10

Excellent

15 Dec 2024

Deborah

Very friendly staff & nice modern room with underfloor heating in the bathroom. Comfortable beds & no noise at night.
On the minus side, no room service available on our 1st night due to a 'private function' and the second night ( a Friday) we were told at 6pm the restaurant was full & therefore no room service again. We expressed our dissatisfaction & were given our food. I would expect any four star hotel to have available room service regardless of external functions or restaurant bookings.
Finally one small point - the corridors seemed constantly littered with cleaning trolleys mops and hoovers - often with wires left training on the floor. This is not nice to look at and dangerous for guests many of whom are elderly.

Leisure Friends

10/10

Exceptional

14 Dec 2024

Paul

Lovely hotel with friendly, helpful staff and great location for Christmas markets.

Leisure Family

10/10

Exceptional

07 Dec 2024

Greg

Great location. Pool well heated. Nice property

10/10

Exceptional

07 Dec 2024

Carla

Location, location!

The hotel is lovely and a location that can’t be beat. I was able to walk from train station with a light bag for a two night stay. My room didn’t have a view of the mountains but the upside was it was quiet, comfortable and very clean.
Breakfast was vast and superb. And front desk staff can recommend places to eat as well.
Highly recommend this hotel.

Self

10/10

Exceptional

24 Nov 2024

Johnathan

We came for the Christmas Markets. It was in a perfect location. Steps from The Golden Roof, shopping and in the middle of the market action. The staff was wonderful and helpful. The rooms were modern, fun and clean with some cool features like a sitting swing. Breakfast was also great with lots of options. The view when you walk out the front doors is stunning with the homes and alps greeting you.

Leisure

10/10

Exceptional

22 Nov 2024

GLYNN KENNETH

Perfect stay at this hotel

10/10

Exceptional

01 Sep 2024

Teddi

A real gem! 5 stars! My room was huge, central to old town, beautiful views. Indoor pool and spa were great!!

Leisure Self

8/10

Excellent

22 Aug 2024

James

Perfect location

Great Breakfast, Great location, nice pool spa area. They clean the room everyday! Rare in Europe these days.

Friends_and_family Family

10/10

Exceptional

20 Aug 2024

Jackson

Great location in the old town. Food in restaurant was excellent, breakfast very good too. The downstairs Spa was nice although the pool was quite small but did enjoy the golden tiling.
Loved the big swing chair in the bedroom and the mountain light fitting was awesome!

Leisure Partner

10/10

Exceptional

11 Aug 2024

Rhonda

Lots of space

King suite was very roomy, big fridge with large freezer, stove with good dishes. Bed very comfortable, lots of pillows. Huge bathroom.

Friends_and_family Family

10/10

Exceptional

07 Aug 2024

Robert

After all disappointing on other hotels around this trip this hotel was a 5 star plus. Perfect location right outside Alstadt. Public paid parking is just 200 feet away from the hotel. Good and spacious room. Breakfast was good but not great since takes forever to get the cappuccino but all other services were great.

Leisure Family

10/10

Exceptional

31 Jul 2024

Verified traveler

Highly recommend

The stay at Das Innsbruck was exceptional. The hotel is centrally located and the lobby, bar and restaurant are lovely. The variety of foods at breakfast is wonderful from sweet and delicious breads and pastries to savory eggs, meats, cheeses and fruits. The spa facilities are excellent and provides a respite after a long day walking and hiking. Our air conditioner was not working well the first evening and the staff made sure to send someone the next morning to have it fixed.

Partner

10/10

Exceptional

27 Jul 2024

Anthony

Great location and very nice rooms. Staff very friendly and helpful.

Leisure Family

10/10

Exceptional

13 Jul 2024

Nigel

Holiday 2024

It was great, we've stayed here before so we knew what to expect

Partner

10/10

Exceptional

01 Jul 2024

Don

Excellent facilities including pool, sauna and wellness centre. On site parking. Excellent breakfast. Efficient and courteous staff.

Leisure Partner

8/10

Excellent

21 Jun 2024

karin

Quit hotel

10/10

Exceptional

11 Jun 2024

Michelle

Perfect location/Very Clean Room

Perfect location, easy, friendly check-in. Room and bathroom were very clean. Breakfast offered many choices. The added bonus was upon check-in with our two night stay, we were given transportation passes that included all public transportation for our stay (bus, tram). Thoroughly enjoyed our stay!

Partner

8/10

Excellent

05 Jun 2024

Edith

We enjoyed the hotel very much. Only issue was very warm at night due to heavy covers & pillows need to be replaced . Otherwise everything good!

Partner

10/10

Exceptional

25 May 2024

KARINA

excellent hotel. the best location

excellent hotel. the best location

Self

10/10

Exceptional

16 Apr 2024

Stephan

Great location with very helpful staff.

Business_and_leisure

10/10

Exceptional

07 Apr 2024

Charles

The staff were friendly and helpful. The restaurant was inviting and the meal was delicious

Leisure Partner

8/10

Excellent

22 Mar 2024

Andy

We had to ask reception for the benefit as it wasn’t offered to us when we checked in. They said we weren’t entitled to it!

Leisure Partner

10/10

Exceptional

11 Mar 2024

Amber

This hotel has wonderful service! It is clean and charming and a great location for walking.

Leisure Family

10/10

Exceptional

22 Feb 2024

Stephen

Comfort with style in Innsbruck

From being welcomed to ‘our house’ at check-in to leaving this morning the Das Innsbruck team were phenomenal. The hotel has been designed to provide an excellent guest experience with a nice cosy bar area, an excellent restaurant and our bedroom was lovely.

Partner

10/10

Exceptional

03 Feb 2024

james

We have stayed here twice a year for the last 8 years , location is great comfortable rooms , nice bar and swimming pool what more do you want.

Friends_and_family Family

10/10

Exceptional

07 Jan 2024

George

Great location and helpful staff. Best meal in Europe.

Leisure Family

2/10

Poor

17 Dec 2023

Ragava Khanna

I have environmental dust allergies and have never had a problem at several other hotels around the globe. However, this hotel was visibly dirty with the sheets and bedsheets looking like they’ve never been washed. When I politely asked for my sheets to be changed, I was lied to and said they were changed when they were just folded back. The staff was excessively dismissive and the rooms were cramped with no normal amenities. I got so sick from the dirty room that it ruined my entire trip, never stay here.

Leisure Family

6/10

Pleasant

14 Dec 2023

Pauline

House keeping not good, nothing topped up in mornings for coffee, tea etc. waiting at bar every night for ages. Having just one person serving was not good and needed more staff for level of customers

Leisure Partner

10/10

Exceptional

04 Dec 2023

jiasianova

Great location, clean and friendly. Everything is great.

Business Self

8/10

Excellent

08 Nov 2023

John

Nice location, but traffic challenging with construction. Parking is also challenging. We parked in the suggested lot across the street... several flights of stairs/no elevator....

Leisure Partner

10/10

Exceptional

29 Oct 2023

Jessica

From the moment we arrived it was wonderful, Camille the lady at the front desk helped explain things held our luggage for 3 hours so we could check out the town until our check-in. She provided a map to show us how to get around and explained our welcome cards for the 3 nights we were there. The breakfast we had include in the stay was way beyond anything we have experience in any other country or even the USA. Thank you to all for making my husband's 50th birthday so wonderful and special.

Leisure Partner

10/10

Exceptional

23 Oct 2023

Michelle

Everything from checkin to checkout was perfect! The breakfast is the best I have ever experienced with a wide variety and the option to order from a menu included! The spa…heavenly!

Leisure Partner

10/10

Exceptional

15 Oct 2023

George

Great location

Leisure Partner

8/10

Excellent

05 Oct 2023

PAM

The parking garage we had to stay in for the hotel closed it’s doors from 6pm Saturday until Monday morning, we almost got our car stuck for 2 days.

Leisure Friends

6/10

Pleasant

02 Oct 2023

Jacqueline

Musty room

The location of the hotel was good. It is right across from the colorful houses and a few steps away from town.

Unfortunately, the room had a terrible musty and moldy smell. The hotel provided an ionizer which seemed to worse the problem.

The breakfast was average and disappointing.

Overall, it was not worth the money.

Friends_and_family Friends

10/10

Exceptional

27 Sep 2023

Lolita

The hotel has the best views of the mountains and river, just next door to the sites, restaurants and shops and easy walk to the train station. The staff are very helpful, friendly and accommodating. Excellent breakfast, very clean room and spacious. I highly recommend Innsbruck hotel and would stay there again.

Leisure Family

8/10

Excellent

27 Sep 2023

FRANK ROBERT

Excellent location, great staff, convenient.

Leisure Family

10/10

Exceptional

27 Sep 2023

Guion

Very nice, clean and the staff was very helpful.

Business Partner

10/10

Exceptional

27 Sep 2023

Peggy

What a lovely hotel just steps from the water and the Old Town area. The room was beautiful with a seating bench in front of the windows for a wonderful mountain view.
Breakfast was amazing, there was so much to choose from.
We used the saunas, ( there are 3 different ones) and enjoyed that very much.
The only thing I didn't really enjoy was the getting in and out of the hotel parking lot, however I can't really blame the hotel on that one since it's right by the Old Town and space is limited.
I would definitely stay here again if I find myself in Innsbruck again.

Leisure Partner

10/10

Exceptional

25 Sep 2023

Philip

8/10

Excellent

25 Sep 2023

Simon

Well located for the Old Town. All the main sights are easily walkable. Plenty of restaurants and cafes nearby. We stayed in the “luxury suite”: on two floors and rather eccentric with a large round bathtub in the middle of the bedroom. Possibly would suit a younger couple rather than us oldies. But we still enjoyed the stay in Innsbruck and would recommend.

Leisure Partner

10/10

Exceptional

13 Sep 2023

Suzanne C.

A well run hotel. Everyone was extremely friendly and helpful. Food excellent.

Self

10/10

Exceptional

10 Sep 2023

Verified traveler

Parking is a joke, but the property is beautiful and close to a lot of dining and shopping. Our bar tender, Franco, was the best. Made our experience exceptional.

Leisure Partner

8/10

Excellent

08 Sep 2023

Darren

Nice hotel room with city view

Good location and nice room with great view of city. Check in process slow could of done with more staff on entrance. No on site parking which was a small inconvenience as there is a car park nearby where you get a discounted rate. Would of liked gym facilities but spa was nice. Buffet breakfast lacking variety and quality but overall a good stop for Innsbruck.

Partner

10/10

Exceptional

08 Sep 2023

Marcy

Great location, very charming hotel with nods to its history but updated beautifully.

10/10

Exceptional

08 Sep 2023

BABAR

Great hotel right in the middle of Innsbruck. Staff were wonderful and amenities are excellent (indoor pool is quite nice). The hotel has parking but our car was too heavy (>1.5 tons) for the lift so we parked across the street in an underground garage with the same discounted charge through the hotel. There was a market across the street and we were walking distance to all the sites in the city. The room was large and very comfortable. The breakfast was great with lots of options. We would definitely stay here again.

Leisure Family

10/10

Exceptional

25 Jul 2023

Harold

Its a beautiful hotel in old Innsbruck. The only thing we did not like was having park in a public parking garage a block away, then stroll our luggage back and forth.

Leisure Family

10/10

Exceptional

20 Jul 2023

Lynne

Great location and the staff was incredible and couldn’t do enough for you

Leisure Self

10/10

Exceptional

12 Jul 2023

Garry

Great hotel, lovely spa area, wonderful breakfast, reception staff were very helpful, i woukd say the best reception staff i have ever come across in a hitel of that size

Partner

10/10

Exceptional

03 Jul 2023

Kumar

Great location and wonderful staff.

Leisure Friends

10/10

Exceptional

29 Jun 2023

edward

Great location. Perfect stay.

Leisure Partner

10/10

Exceptional

13 Jun 2023

Jeremy

Great location, friendly staff, wonderful breakfast, incredible spa. Definietly would reccomend.

Leisure Self

4/10

Poor

29 May 2023

Martin

Staff unable to communicate effectively

Leisure Self

10/10

Exceptional

24 May 2023

Katia

This hotel was excellent! Large comfortable room. Location was perfect. Breakfast was beyond our expectation. Large selection at the buffet plus you could order other items from the menu at no charge. Staff very helpful.

Leisure Partner

8/10

Excellent

11 May 2023

Richard

Nice and clean

Leisure Partner

10/10

Exceptional

02 Apr 2023

Sarah

Comfortable luxury in a tranquil setting. The food was exceptionally good.

Leisure Self

10/10

Exceptional

25 Mar 2023

Ben Y.

Good amenities! In door swimming pool, Sauna, good facilities.

Leisure Self

10/10

Exceptional

18 Mar 2023

Brett

It's a terrific hotel and I am sorry I could only stay one night. Location is perfect, easily walkable from the Central Station and on the edge of the Old Town with the river just across the road. My room was spacious and modern and the spa, pool and dining/bar areas are top class. I would definitely stay here again.

Leisure Self