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Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
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9.4/10Excellent716 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.0/10 9.0
Condition9.4/10 9.4
Location9.8/10 9.8
Neighborhood9.6/10 9.6
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Penz
Located in the heart of Innsbruck, The Penz Hotel is a short walk from Maria Theresa Street and Anna's Column. The hotel offers 92 air-conditioned rooms with minibars, safes, and desks. Enjoy complimentary Wi-Fi, a rooftop terrace with city views, and ski storage.
Start your day with a buffet breakfast (fee applies), grab a drink at the bar/lounge, and utilize the business center and laundry services. The hotel also provides airport transfers (surcharge) and on-site parking (fee applies).
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The Penz Hotel is in the heart of Innsbruck, within a 5-minute walk of Rathaus Galerien Shopping Centre and Innsbruck Old Town Christmas Market. This hotel is 0.4 mi (0.6 km) from Innsbruck Market Hall and 0.4 mi (0.7 km) from Triumphal Arch.
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night
We have included all charges provided to us by the property.
-
You need to know
- Parking height restrictions apply.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately EUR 30 per person
- Airport shuttle fee: EUR 20 per vehicle (one-way)
- Covered self parking fee: EUR 18 per day (in/out privileges)
- Crib (infant bed) fee: EUR 30.0 per day
- Rollaway bed fee: EUR 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Italian
French
Turkish
Spanish
Nearby attractions
Rathaus Galerien Shopping Centre
0.1 km / 0.1 mi
Maria Theresa Street
0.2 km / 0.1 mi
Anna's Column
0.3 km / 0.2 mi
Kaufhaus Tyrol
0.3 km / 0.2 mi
Innsbruck Market Hall
0.3 km / 0.2 mi
Ottoburg
0.3 km / 0.2 mi
City Tower
0.3 km / 0.2 mi
Inn River
0.3 km / 0.2 mi
Innsbruck Old Town Christmas Market
0.4 km / 0.2 mi
Helbling House
0.4 km / 0.2 mi
Golden Roof
0.4 km / 0.2 mi
Hofburg
0.4 km / 0.3 mi
Court Church
0.5 km / 0.3 mi
Cathedral of St. James
0.5 km / 0.3 mi
Museum Hofburg
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 92
- Number of floors (main building): 5
- hotel
- American Express
- EC
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Wheelchair-accessible
- Car parkExtra charge
Show 23 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Lift access
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Non-smoking area
- Meeting room
- Business centre
- Breakfast
- Breakfast buffet
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 45 m²DBL.QN
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Centrally regulated air conditioning
- Individually adjustable air conditioning
Show all 11 amenities
- Safe
- Desk
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Penz
DOUBLE QUEEN SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Housekeeping
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Desk
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 20 m²DBL.QN-SU
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Soundproof room
- Housekeeping
- Desk
- Safe
- Individually adjustable air conditioning
- Minibar
- Radio
Show all 11 amenities
- TV
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Penz
DOUBLE SUPERIOR QUEEN BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Room amenities
- Centrally regulated air conditioning
- Soundproof room
- Housekeeping
- Desk
- Safe
- Individually adjustable air conditioning
- Minibar
- Radio
- TV
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Penz
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BED • 1 Bedroom • 27 m²DBL.DX-QN
Room overview
Smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Desk
- Housekeeping
- Soundproof room
- Radio
- TV
Show all 11 amenities
- Direct dial telephone
- Hairdryer
- Minibar
Facilities with extra charge
- Wi-fi
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Penz
DOUBLE DELUXE QUEEN BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Room amenities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Safe
- Desk
- Housekeeping
- Soundproof room
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Minibar
Facilities with extra charge
- Wi-fi
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 20 m²TWN.SU
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Desk
- Safe
- Individually adjustable air conditioning
- Hairdryer
- Direct dial telephone
- TV
- Radio
Show all 11 amenities
- Minibar
- Centrally regulated air conditioning
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Penz
TWIN SUPERIOR
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Housekeeping
- Desk
- Safe
- Individually adjustable air conditioning
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Centrally regulated air conditioning
- Soundproof room
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Penz
100
reviews shown
Sharon
Rooms were very clean. Breakfast was amazing and staff were really professional and friendly. The roof top bar was the icing on the cake. Really lovely hotel in a central
Location.
Location.
Virginia
Wonderful experience! Lucky to have found such a great hotel!
C
Staff always gracious. Re maintenance. My bedroom blackout curtain was hanging
off the last two hooks entire time I was there.
The other thing is that their tv services do not include Netflix and other channels
like that. Needs updating. Particularly since the only English speaking programme
is CNN heaven help us. Whatever happened to global BBC??? Not every English
speaking person is up to hear CNN raving about their President constantly.
Those were the only drawbacks. Location splendid. Breakfast room is lovely.
Breakfasts copious but could do with some changes after a week!! Air con works!
Although have to say I had huge problems with the
internet dropping all the time. I complained 5 straight days in a row and nothing
happened. Gave up. I am now situated in another hotel in Salzburg and have
absolutely no issue at all with their internet. Solid. So telling me my computer was
the problem was nonsense clearly.
At least the staff were pleasant each time I complained !!!! But nothing.....
off the last two hooks entire time I was there.
The other thing is that their tv services do not include Netflix and other channels
like that. Needs updating. Particularly since the only English speaking programme
is CNN heaven help us. Whatever happened to global BBC??? Not every English
speaking person is up to hear CNN raving about their President constantly.
Those were the only drawbacks. Location splendid. Breakfast room is lovely.
Breakfasts copious but could do with some changes after a week!! Air con works!
Although have to say I had huge problems with the
internet dropping all the time. I complained 5 straight days in a row and nothing
happened. Gave up. I am now situated in another hotel in Salzburg and have
absolutely no issue at all with their internet. Solid. So telling me my computer was
the problem was nonsense clearly.
At least the staff were pleasant each time I complained !!!! But nothing.....
Balwant
The guy who checked me in ( I’m sorry I don’t remember his name ) was so courteous and kind. He also helped me later on when I needed a kettle. I was travelling solo so this sort of care an attention was gratefully received. My room was cleaned every day. Unfortunately some mosquitos must have got in and used ti bother me every night. I think an insect spray might have solved the issue. Unfortunately the guy who checked me in must have had days off the time I reported this to the desk.
The breakfast was amazing! The staff were so attentive and friendly. Friendliness goes along way when you are traveling solo.
The breakfast was amazing! The staff were so attentive and friendly. Friendliness goes along way when you are traveling solo.
Winton
Fantastic
Rosa
Staff did not do a thorough checkin. Did not give us the citypass, I found out about it on our last day, so missed out on free transit/train and bikes; even concert.
Jon
We had a fantastic stay at the Penz. Location is incredible, steps from everything, and the breakfast was really top notch.
Thomas
Just fantastic. Everything is clean and tidy. Staff is amazing. Can’t wait to get back.
Serge
Belle Hôtel. Bien situé dans la ville
Parking très fonctionnel
Chambre propre et bon service
Déjeuner exceptionnel sur un roof top magnifique
Très petit lobby sans autre service
En gros très belle Hôtel ,
Parking très fonctionnel
Chambre propre et bon service
Déjeuner exceptionnel sur un roof top magnifique
Très petit lobby sans autre service
En gros très belle Hôtel ,
Laurie
Cool hotel. Perfectly located. Quiet and cozy with fantastic views and a truly amazing breakfast buffet! Loved it.
Chantal
The breakfast was incredible, a real treat!
Keith
one problem is the air conditioner was bad and bedroom too warm
Michael
Lovely room, great location and staff were excellent.
Azita
Everything excellent
Eugenio
Staff is
Mary
Absolutely wonderful hotel. The PENZ should be your first choice!
Enrique
Clean rooms and great location
Cristina
Great property in Innsbruck, so convenient to shops, restaurants and the bus to go skiing.
The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps.
The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps.
Caitlin
Such an awesome place to be, great location and people we extended our stay by 3 days!
Jose
Excellent all around
Kathleen
Great staff, great location, and the breakfast was fantastic! So many choices including gluten free pastries/cookies for my gf friend. I hope to visit Innsbruck again and if I do, I will stay here.
Nancy
Our first stay at the Penz. Lovey, great service and can't beat the location.
Ellen
We live this hotel. They got it right. The lighting in the room was really nice. The room had a nice glass table that rolled that was easy to move. It came in handy when my husband got hurt skiing and he had a hard time getting around.
Thien
Very clean hotel, professional staff, easy parking and great access to the beautiful city
Laura
Great service
carrie
Great rooms and amazing rooftop dining! The breakfast buffet was the absolute best I have ever encountered! Within walking distance of several “must see” attractions. A perfect blend of contemporary luxuries in the midst of old world charm.
Cynthia
Nice hotel with a beautiful breakfast easy to walk to all major sites
Katherine
We had a great stay at the hotel. The location is perfect. I took my mum for her birthday. The check in staff noticed and arranged a treat. All the staff were great but special mentions to the desk staff and Greg from the hotel bar. The breakfast was great and well worth it. The rooms were very comfortable. Only comment (particularly for British guests) was that the rooms did not have kettles. Not sure if the hotel provides the on request but, if you are like my mum and live on tea, it’s worth taking a travel kettle.
Allen
Room was nice, except right above a noisy restaurant... Luckily the noise subsided by midnight on Saturday, and the restaurant was mercifully closed on Sunday. Otherwise, a nice comfortable room, and the staff were friendly.
Faina
Excellent breakfast! Nice stuff
Elizabeth
Amazing place
Absolutely amazing place. Everything phenomenal. Staff extra helpful. Accommodation etc first class. Breakfast best we have ever had
Chris
Only issue we had was the air conditioner was not working properly, but other than that, it was good
William
Noise from early morning deliveries.
Lack of foreign language (English in particular) media or publications.
Lack of foreign language (English in particular) media or publications.
Hina
The property is very beautiful and the service was top notch. The room was pretty good too. The rooftop bar was very nice with great views of the Alps.
Carol
Beyond EXCELLENT!! This was probably one of the nicest hotels my husband and I have stayed at. The breakfast was simply amazing. So many choices! From fresh bread and fruit, to salmon, eggs, and sausage and countless pastries! Best breakfast from a hotel we ever enjoyed! Please, stay here if you come to Innsbruck!
Michelle
Great location, comfortable, would stay again
Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.
Katie
On the positive side, the location was great, the rooms are nice and spacious, and the staff were friendly. However, we felt this place was overpriced and could not figure out why it was rated highly by others. The beds and pillows were uncomfortable. The WiFi would not work half the time. The shower got luke warm at best and wouldn't drain well. Seems like they need to put some money into upgrading the facilities and I'm sure when this place was built, it was a great hotel but they don't seem to have kept it up over the past 20 years.
Neil
Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Frank
Excellent stay
Alexandra
Perfect 1 night stay on our way to Munich
Malcolm
Superb, modern hotel in the old town - an easy walk to the river, residenz, Hofkirche, cathedral and Nordkettenbahn funicular.
Staff in all areas fantastic.
The highlights for us were the excellent choice of a wide range of high quality hot and cold food for breakfast and the rooftop location (with views over the city and mountains) of both the breakfast room and Terrace Bar.
Would highly recommend.
Staff in all areas fantastic.
The highlights for us were the excellent choice of a wide range of high quality hot and cold food for breakfast and the rooftop location (with views over the city and mountains) of both the breakfast room and Terrace Bar.
Would highly recommend.
Graham
Functional, efficient and easy access
Short one night stay passing thru on the way to Italy from Prague .. hotel felt very business centered which was fine .. efficient functional and especially appreciated parking under the hotel by the elevators making it easy to get the bags up
Breakfast was odd .. lots of sweets and fruit but limited cheeses .. odd for Austria in my experience
Hidden away Restaurant the reception recommended was awesome
Breakfast was odd .. lots of sweets and fruit but limited cheeses .. odd for Austria in my experience
Hidden away Restaurant the reception recommended was awesome
Marek
Excellent location and amenities.
Susan
Perfect Hotel in every way
Terrific hotel with wonderful staff. Our room was clean and comfortable with beautiful linens, comfortable pillows and lovely toiletries. Loved having the bar fridge to store my milk for my tea in the mornings. Enjoyed the exceptional hot and cold breakfast buffet along with a lovely drink in the bar in the evening. Just perfect to walk everywhere and appreciated the free transportation card.
John
Nice hotel close to train station
Adan
Staff was very friendly and helpful. Will come back
John
A first class hotel with great friendly staff. The breakfast was absolutely the best. Highly recommend this property.
Nigel
Best place right near old town
Great day friendly everyone is very gracious clean breakfast was amazing
Joan
A great stay at the Penz Hotel
Delightful hotel , excellent breakfast with awesome fruit, comfy beds and great location ! A must stay in Innsbruck !
Katherine
This is the only place I want to keep going back to in innsbruck, even though i've stayed at several places there... It is chic, convenient, has a mind bogglingly amazing breakfast with at least twenty types of jams, a dozen types of yogurts, so many exotic fruits, plus the sausage and eggs that one expects. Rooms are clean and convenient. The only drawbacks I would mention are that some of the rooms are above an outdoor bar that can be noisy and have smoking, and the sink faucet handles are fully smooth, so with wet hands, it's hard to turn them on or off. However, the top floor glass bar and breakfast area has views to die for- I wouldn't want to be any other place! Originally, I had been disappointed that I did not get into Stage 12 but I looked at that property and their breakfast area and bar are both on the ground floor in a courtyard right beneath the rooftop bar and restaurant the Penz- same owners.. but for my money, I'd rather have the views.
Ahu
Great selection at breakfast, nice staff. Would definitely come back!
Scott
Great view of the mountains from our room. Clean, up to date facility. Great breakfast. Room is so nice and quiet. Very helpful and friendly staff.
Scott
Wonderful room with view of the mountains and a full moon. Helpful staff with spot on dining suggestions. Easy walk to town center.
Cesar Adrian Breton
Amazing location, great rooms and staff is very helpful. Also the cocktail bar across the street is a must visit!
Liz
Definitely would stay again
Gabe
Everyone was so kind and they had great accommodations. Awesome location and views too.
Kristen
Great hotel in old townbof Innsbruck. Nice,polite, helpful receptionist ( Lucas). Breakfasts were excellent. Wide variety.
James
Perfect hotel in a great location.
Excellent, modern, upscale hotel in central Innsbruck. Comfortable beds, spacious rooms, great breakfast.
Ian
Great, apart from terrible internet, could not stream any films, presumably due to very restricted band width, they need to improve it.
Yaron
Nice hotel in great location. Parking arrangement expensive for the amount paid for the hotel.
Dana
I don’t think words give this place justice. Absolutely wonderful and the staff is very friendly and helpful. Everything was great
Dawn
Breakfast very good lots of choice
Room clean nice view and big windows
Need tea coffee facilities in room
Bathroom light very bright
Room clean nice view and big windows
Need tea coffee facilities in room
Bathroom light very bright
Laurel
Cool, modern facade made of all glass with a beautiful view of the city from the rooftop bar and restaurant area. There was a chill but upscale vibe that was very comfortable. The women that helped us when we checked-in was professional and very welcoming. Our room was not huge but spacious enough for the three of us, as I was traveling with my parents. The wood paneling that adorns each room adds warm to the modern aestectic. I cannot comment on the breakfast because I was too full from the previous night\"s dinner to partake. Last, the room and the hotel in general was very clean.
Matt
We had an excellent stay at the Penz Hotel. The property is posh, clean, and conveniently located in Innsbruck town center and only a 10-15 minute walk from Central Station. The staff are all very nice, particularly the staff at the 5th floor bar (shout out to Greg) which is cozy, has a great selection of cocktails and nice views. The daily breakfasts are fantastic and definitely worth the additional cost - big bang for your buck. If we return to Innsbruck we will absolutely stay at the Penz Hotel again.
Karen
Very nice- I highly recommend especially for a quick stay, as it is clean, comfortable and convenient. The staff were wonderful! So helpful and efficient. Innsbruck is spectacular - the Penz is great!
Robert
Great location! We have stayed here before. Easy parking,clean room,friendly staff and a lot of eating options very close to the hotel. This hotel has the best Breakfast Buffet of any hotel that we have ever stayed at in Europe!!!!
Brad
Parking directly under hotel
Verified traveler
We had a great experience!
GERMAN
I traveled with my partner and stayed one night at The Penz Hotel.
Liked: Beautiful, elegant and very well designed property. Spacious and comfortable rooms with amazing views to Nordkette mountains. Kind and friendly staff, a special recognition to front desk staff. Excellent breakfast, many options, and exquisite food.
Didn’t like: As an Expedia Gold Member didn’t get any extra perks.
Liked: Beautiful, elegant and very well designed property. Spacious and comfortable rooms with amazing views to Nordkette mountains. Kind and friendly staff, a special recognition to front desk staff. Excellent breakfast, many options, and exquisite food.
Didn’t like: As an Expedia Gold Member didn’t get any extra perks.
Kristen
Centrally located
michael
Less than impressed
Stayed here twice now, and it has not improved. Lumpy foam pillows, not feather. Loud LOUD streets below. Rooftop Bar American ran out of appetizer plates at 6pm on a Friday night !?
Breakfast offering has been significantly reduced for the worse, used to rave about their breakfast and now it is below average. At premium rates we expected much much more. The parking garage is under construction and they managed that OK, but we will stay elsewhere when visiting Innsbruck next time.
Breakfast offering has been significantly reduced for the worse, used to rave about their breakfast and now it is below average. At premium rates we expected much much more. The parking garage is under construction and they managed that OK, but we will stay elsewhere when visiting Innsbruck next time.
James
Had a great stay.
Neil
Quality hotel in a great location with great bar!
Absolutely loved our stay at The Penz. The staff were incredibly friendly and efficient, the hotel is modern and in great condition, and the location couldn’t be better being just a short walk from the Old Town. The rooftop bar is fantastic, with a quality selection of drinks and a great ambience.
Some very minor criticism;
- despite having a good sized restaurant which serves breakfast for guests, the hotel does not offer food in the evening. This seems a missed opportunity given the great setting on the top floor.
- the room design has some annoying quirks. Our bathroom had a fully transparent window (above head height) which means when you turn the bathroom light on it lights the *whole* bedroom. Very annoying if someone gets up in the night!
- the minibar is a great feature, but it has a transparent door with a light that is permanently on. This means the corner of the bedroom has a permanent “night light” which illuminates the room and can’t be turned off
I’m not going to score the hotel down for these points but wanted to include them in the review so they can be considered in future plans and room design.
Otherwise a brilliant stay!!!
Some very minor criticism;
- despite having a good sized restaurant which serves breakfast for guests, the hotel does not offer food in the evening. This seems a missed opportunity given the great setting on the top floor.
- the room design has some annoying quirks. Our bathroom had a fully transparent window (above head height) which means when you turn the bathroom light on it lights the *whole* bedroom. Very annoying if someone gets up in the night!
- the minibar is a great feature, but it has a transparent door with a light that is permanently on. This means the corner of the bedroom has a permanent “night light” which illuminates the room and can’t be turned off
I’m not going to score the hotel down for these points but wanted to include them in the review so they can be considered in future plans and room design.
Otherwise a brilliant stay!!!
Vivian
It was a good location, staff were friendly and breakfast was excellent.
Samantha
Great hotel
Very comfortable stay. Bedding was very nice and the staff were all very friendly and helpful
Patrick
Great hotel, walkable to Old Town and other attractions. Roof Top bar was a pleasant surprise
carrie
Maybe not a summer hotel
Really hot in room despite AC on high also construction noise not great. Cool hotel. Well run… just maybe not a great visit in heat of summer.
Matthew
was the best we had during our entire vacation in Europe.
Trevor
An absolutely fantastic accommodation option in the heart of Innsbruck. The old town and town square are less than one block away, yet the rooms are super quiet.
Very clean, friendly staff, great rooms.
Amazing breakfast on site.
Absolutely perfect. Would recommend to anyone going to Innsbruck!
Very clean, friendly staff, great rooms.
Amazing breakfast on site.
Absolutely perfect. Would recommend to anyone going to Innsbruck!
Steven
Modern
Modern hotel in a historic city.
Tamara
Beautiful hotel in perfect location. Excellent staff.
Yongxin
Easy-to-find parking, great staff and fabulous breakfast with excellent view!
Louis
Great stay
Great location,
very well appointed, clean, easy low cost parking.
one of the best breakfast buffets, would stay again
very well appointed, clean, easy low cost parking.
one of the best breakfast buffets, would stay again
Rohit
Great location and view from the room we had , also most of the eating places and shopping options are very close as well.
Chris
Nice modern hotel well located in shopping centre of Innsbruck. Great roof top bar & restaurant with 360° views of mountains.
Paul
Great stay, noisy during the night.
david
This is the best hotel in Austria.
Marcelo
Clean and comfortable. Staff very attentive
Itamar
Great hotel, Good value for your money
Natalie
This review would have been a 5* had it not been for the noise during the night. The hotel is attached to a shopping centre with bars/restaurants. So depending on what side your room is, I would be woken up at gone midnight with the emptying of rubbish/bottles, at 6am with deliveries and Lorry’s beeping and shortly after the bin men. I’m not a light sleeper either!
Ask for a room on the quiet side - I wish I’d known!
The positives - great staff - esp Rem (sorry if spelt wrong!) who was so helpful on the front desk, the staff at breakfast were really friendly, the bar and views are fab! Hotel is spotlessly clean. And a great location just a two minute walk from the old town.
Ask for a room on the quiet side - I wish I’d known!
The positives - great staff - esp Rem (sorry if spelt wrong!) who was so helpful on the front desk, the staff at breakfast were really friendly, the bar and views are fab! Hotel is spotlessly clean. And a great location just a two minute walk from the old town.
Michael
Central located near everything including a shopping center, Property like you with excellent breakfast
Charles F. Friedman,
Every aspect was excellent. Most impressive was the breakfast. The buffet was extensive and the food and service five stars. One of the best hotel experiences I have ever had.
Anil James
Close to the train station, part of a mall and a very centrally placed hotel.. a lot of eating options around. The hotel in itself is quite good and very comfortable.
Trisha
Loved my stay at the Penz Hotel! It’s located by the mall and the shopping streets, the staff were nice and breakfast was amazing with amazing staff taking care of you! Will definitely book this hotel when I visit Innsbruck in the future!!
william
Great location. Very clean and nice
leonardo
Great location. Easy parking. Extremely friendly staff, would definitely recommend.
Verified traveler
Would definitely stay here again
Staff was extremely pleasant and helpful. Very welcoming.
Service was great; very attentive and professional.
Great location
Service was great; very attentive and professional.
Great location
Michael
Fantastic views of the Alps.
Sathish
Perfect location and spacious rooms. The staff were polite and helpful. I wish they kept the door to the mall open all the time. It would helped us during the rains.
cary
The location is perfect for visiting Old Town. Everything is within walking distance. Staff was wonderful and location is very clean and safe. Parking was easy in the underground garage.
Location & surroundings
The Penz
Adolf Pichler Platz, 3, Innsbruck, Austria
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The Penz
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