Name: Hotel Sailer
Address: Adamgasse, 8, Innsbruck-tirol, 6020, AT

10/10

Exceptional

13 Jul 2026

Peter

The hotel is very well located to the train station and all that the city offers. The staff could not have been more helpful. The bar was ok, just not that much room. The air conditioning worked really well, and the room was very comfortable and quiet

Partner

10/10

Exceptional

02 Jul 2026

rebecca

Great location!

8/10

Excellent

01 Jul 2026

suzette

Staff were very friendly & helpful

Friends

10/10

Exceptional

23 Jun 2026

Matthew

Nice hotel with parking in center of town

Family

10/10

Exceptional

14 Jun 2026

Kenneth

Great location Bright and clean room
Welcoming and helpful staff

Self

10/10

Exceptional

06 Jun 2026

Sayeh

Very nice hotel close to the train station and central town. The staff was very gracious and made sure our luggage was safe before and after checkout. The tap water was the best water I’ve had in long while.

Family

10/10

Exceptional

05 Jun 2026

Natalie

The hotel is well located, very clean and the beds very comfortable. I would definitely come back. The staff is also very friendly and helpful.

Family

10/10

Exceptional

31 May 2026

Emmanuel

I had a great experience at this hotel. The room was comfortable and clean. The staff was very helpful upon learning it was my first time in the area.
Walking distance from the train station as well as the old town.
Definitely will recommend and will book again if I get back to Innsbruck

Self

10/10

Exceptional

31 May 2026

Kourtney

Clean room with air conditioning.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Kevin

Good location with friendly helpful staff. Small but clean and efficient rooms

Family

10/10

Exceptional

26 May 2026

Susan Freund

Room was clean, staff was very helpful and knowledgeable, air conditioning. Centrally located. Would stay here again.

Partner

10/10

Exceptional

25 May 2026

Christina

The room is clean and spacious. Air conditioning is good. Short distance to train station and old town. Breakfast is good too.

Partner

10/10

Exceptional

12 May 2026

martha

No air conditioning when we went in late April

Friends

10/10

Exceptional

11 May 2026

Kelly

The rooms AC didn’t work so well, kept turning off… but the area so quiet I could keep the windows opens for a nice breeze.

Self

8/10

Excellent

26 Apr 2026

Manuel

AC was not working

Partner

10/10

Exceptional

29 Mar 2026

Lynn

Very clean bed/bathroom. It was cold outside but the room was nice and cozy. Pillows were a bit soft and flat, But the reception quickly sorted that out and delivered more to our door. Larger than normal fridge, which was a plus.

Partner

10/10

Exceptional

24 Mar 2026

James

We booked a Junior Suite as travelling with children and wanted space and a door between the rooms. Space was great, a nice size and great for kids. Hotel staff were friendly, and hotel is in a great location, few minutes walk to station and 5-10 mins to the old town

10/10

Exceptional

21 Mar 2026

Annekatrin

Beautiful hotel in a very good location. Close to the train station, city centre and sites.

Self

10/10

Exceptional

20 Mar 2026

Marcos

Conviently located

Family

10/10

Exceptional

19 Mar 2026

Elinor

I've loved this hotel for some years and it's now had a refit and is even better. Very comfy beds, excellent sound and light proofing. Nice shower and good WiFi. Nice breakfast with excellent coffee. Lovely staff. Mountain view. 2 minutes walk from the main station. In house restaurant is relatively expensive for Innsbruck but the food is excellent. I'll be back.

Self

10/10

Exceptional

10 Mar 2026

Olivia

The room was excellent, with a beautiful view of the mountains as well as the city. It was very clean and comfortable. The staff were very helpful and polite. The hotel is very well located, just a block away from the main train station.

Self

10/10

Exceptional

05 Mar 2026

Fergus

AWSOME absolutely stunning loved it

10/10

Exceptional

04 Mar 2026

Hugh

Great value for money hotel!

10/10

Exceptional

23 Feb 2026

Iryna

really liked the hotel. Convenient location, 300m walk to the train station. Walking distance to the city center. Comfortable beds, linens. Cleanliness. Delicious breakfast. Chic restaurant interior.

Self

8/10

Excellent

14 Feb 2026

Tinka

Very friendly reception staff, nice lounge, bar and restaurant. Great location for the old town and central station.

Leisure Family

10/10

Exceptional

14 Feb 2026

Simon

A lovely hotel in a great location close to the train and bus stations. Friendly staff, a comfortable and spotlessly clean room. Breakfast selection excellent. This hotel has bags of character.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Rosemary

Very convenient location only 1 street back from the station. Convenient base to explore the area with free bus travel using the welcome card and only 35 minutes by train from the Nordic ski area in DeefeldSpacious, quiet room. Helpful staff. Great breakfast buffet.

Leisure Self

10/10

Exceptional

04 Feb 2026

Hazel

Great historical building but beautifully modernised for every convenience. Close to station and short walk from old town. Restaurant is exceptional xxx

10/10

Exceptional

02 Feb 2026

Angie

The room was great and the staff were very friendly

Friends_and_family Friends

10/10

Exceptional

26 Jan 2026

CARL

Quick easy check in, room spotless, great restaurant downstairs.

Partner

8/10

Excellent

01 Jan 2026

Christine

Very kind staff, easy to get to everything.

Leisure Family

10/10

Exceptional

29 Dec 2025

Kevin

Excellent Hotel, walking distance from the city centre.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Jevan

Spotless rooms, excellent service

Leisure Family

6/10

Pleasant

26 Dec 2025

Julie

Good service

Leisure Family

10/10

Exceptional

25 Dec 2025

Adriana

Yes

10/10

Exceptional

22 Dec 2025

Rebecca

Lovely room, great location, highly recommend

Leisure Family

10/10

Exceptional

19 Dec 2025

Stephen

Very clean hotel and the room upgrade was very welcome

Self

8/10

Excellent

18 Dec 2025

Katharine

Very comfortable rooms, great location.

Leisure Family

10/10

Exceptional

16 Dec 2025

Rosanne

Great location. Friendly staff. Rooms good size, comfortable and clean.

8/10

Excellent

14 Dec 2025

Faye

Convenient to the train station, nice room with delicious breakfast

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Janet

The room was perfect. In fact the whole experience was faultless. All the reception staff were friendly, professional an so helpful. Nothing was to much trouble. ⭐️⭐️⭐️⭐️⭐️

Leisure Friends

8/10

Excellent

14 Dec 2025

Charlotte

Lovely traditional hotel with amazing staff. The room felt a little dated and it would have been nice to have a bit more privacy in the shower. The breakfast was excellent with local food and also the restaurant at night had delicious food. The reception team were lovely and provided a warm welcome. The location is excellent, close to the station and also the centre. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Elizabeth

Lovely staff, great location!

Leisure Family

6/10

Pleasant

09 Dec 2025

William

Room was TINY, does not compare with photos of Ecocomfort rooms on site. Hardly room to put our cases down. Would have expected better for over 300 Euros for one night.
I had cancellation until December 3, but money debited end November. I emailed Hotels.com to ask why but they didn't bother to reply.
Best part of stay was a drink and dessert in the bar - young barman/waiter very friendly, fun and helpful.

Friends_and_family Friends

10/10

Exceptional

09 Dec 2025

Roselaine

Staff were very helpful, breakfast was delicious.

Leisure Family

10/10

Exceptional

08 Dec 2025

bryan

Great location. Near everything we wanted to see and do. Two blocks from central train station.

Partner

10/10

Exceptional

07 Dec 2025

Sarah

Staff friendly and helpful with info about Innsbruck, travel and things to do. Room large and very clean. Great location 10 min walk from Christmas market and 2 mins to train station. Hotel had character and restaurant attached was lovely. Great breakfast too. Would recommend and wouldn't hesitate to stay again!

Partner

8/10

Excellent

06 Dec 2025

Barrie

Great location, clean and comfortable, good choice of breakfast.

Leisure Family

8/10

Excellent

05 Dec 2025

Andrew

Hotel and room was clean, staff friendly. Well located near the train station and only a 15 minute walk to anywhere.
Only real complaint was the pillows were very thin.

Leisure Partner

10/10

Exceptional

03 Dec 2025

Christopher

Warm welcome on arrival and a very smooth and efficient check in process.
The room was warm and comfortable and perfect for our short stay. The breakfast was excellent with plenty of choice. Ideally situated for our visit for Christmas Markets.
Would certainly recommend this hotel.

Leisure Partner

10/10

Exceptional

24 Nov 2025

John

Excellent

Leisure Family

10/10

Exceptional

21 Nov 2025

Herbert

Classic hotel that has been updated to modern efficiencies. Convenient location near shops, restaurants and the Bahnhof. Attentive staff and an excellent breakfast.

Partner

10/10

Exceptional

14 Nov 2025

Tim

Everything about this hotel is 5-star !
The check in was quick, friendly, and additional information was provided for the area. The room was super clean and the bed extremely comfortable.
Breakfast was very tasty with lots of choices.
We dined at their restaurant the second night, and the food was delicious, the wine recommendations perfect!
(Thank you Jane)

Partner

10/10

Exceptional

06 Nov 2025

Wendy

Lovely hotel, great staff.

Leisure

10/10

Exceptional

29 Oct 2025

Sandra

Clean, comfortable room…delightful staff…just a short walk to the train station. Dinner in the hotel restaurant was excellent.

Self

4/10

Poor

26 Oct 2025

Maria Jose

From outside it looked very nice but the room had a lot of spots of dead bugs and the bathroom had a lot of problems. I think it was a matter of details that didn’t made us feel comfortable in the room.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Samuel

Great hotel close to the train station. Staff were very friendly.

Leisure Friends

10/10

Exceptional

15 Oct 2025

Lori

Beautiful room with view of the alps from our window. The staff was very friendly and helpful. The restaurant’s food was excellent. Wish we had taken advantage of the sauna.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Benjamin

Great friendly staff and central to Innsbruck and the train station. Great restaurant attached to it with excellent wienerschnitzel

Leisure Self

8/10

Excellent

13 Oct 2025

Marjorie

Love the infrared sauna. Rooms were spartan but sufficient enough for our needs.

Friends_and_family Friends

10/10

Exceptional

01 Oct 2025

Pamela

Very comfortable clean room in an area that's very central to shopping and lots of dining options. Convenient on site parking. There is a lot of construction in the area and a new building being built across the street so it is pretty loud during the day, but it gets better in the evening.

Leisure Family

8/10

Excellent

30 Sep 2025

Julie

Good location

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Sudhir

Good hotel, very conveniently located just across the main railway station. Access to public transportation for other sites in Innsbruck is also very convenient.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Marlene

Super friendly and helpful staff. Room was very clean and well equipped. Very close to restaurants and shops, and all the tourist sights. Highly recommend!

Partner

10/10

Exceptional

22 Sep 2025

Nikki

There are three people in our group on this trip and some locations have not been very comfortable. Our room had comfortable beds and pillows for three people! We wish we were staying longer.

Leisure Family

10/10

Exceptional

20 Sep 2025

Sue

Great place to stay

Very comfortable hotel in a good location. The room was a good size and the bathroom very modern and clean. The first hotel during our stay in Austria with a kettle in the room which was much appreciated. We would definitely use again on our return to Innsbruck

Partner

10/10

Exceptional

13 Sep 2025

Laura

Very nice hotel. Close to everything. Staff was great.

Leisure Family

8/10

Excellent

09 Sep 2025

Joanne

This property is looking a little tired in areas although the rooms in particular bathroom had been upgraded. One issue we found was the raised floor into the bathroom having the same floor tiles as the lower level we both lost our footing several times as you do not realise the level change.
Personally I did not like the openesss of the bathroom and the glass wall. It may have felt different if It was not right by the entrance to the room!
The location of this hotel is excellent for exploring Innsbruck as it is in easy walking distance.
Thankfully the construction site opposite did not affect us as we stayed over a weekend.

Leisure Partner

6/10

Pleasant

07 Sep 2025

Ahmed

The lack of coffee in the rooms is both strange and undisclosed - at no point is this made clear, and no logical explanation is given. There is also no clothes iron in the room, and no ironing service (without washing) is available.

Also, for a property that defines itself by its restaurant, the breakfast offering is quite disappointing. Little choice, absolutely no changes and food that tastes underwhelming at best. After hours (so from 9pm onwards) your only dining options are to leave the property or to make do with the vending machines that are poorly stocked with chocolates, sweets and soft drinks (no sandwiches, fruits or coffee for example).

Shame, given that the hotel is in a prime location that is walking distance to almost everything. Then again, Innsbruck town centre isn’t particularly large so most hotels will also be relatively easy to walk to/from.

Business Self

10/10

Exceptional

01 Sep 2025

Glenn

Second stay here. I had no hesitation coming back. Clean, quiet, walkable from train station.

Leisure Self

8/10

Excellent

24 Aug 2025

Karin

Will be a nice area once construction on their road is complete. Hotel itself is nice. Parked at the train station and walked a couple blocks to hotel.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Michelle

The staff were excellent, very friendly and extremely helpful. Good location for our needs. The only downside was the building work across the road but not a reflection on the hotel.

10/10

Exceptional

18 Aug 2025

Laura

very comfortable room, nice small sauna space, very friendly staff

Leisure Family

8/10

Excellent

17 Aug 2025

Amy

We had a great breakfast and the staff were very friendly and helpful. I’d definitely stay here again.

Leisure Friends

8/10

Excellent

17 Aug 2025

Sarah

This was a very nice hotel. The rooms were clean, staff was kind, and close to the train station.

Leisure Friends

10/10

Exceptional

15 Aug 2025

Mark

Great Hotel

A very nice clean quiet hotel. The staff is very friendly and helpful. It was around 90 degrees in Innsbruck when we stayed. It was a total surprise to find ice cold tasty tap water. The best tap water ever! My only complaint was the wifi was very weak in our room.

Friends_and_family Friends

10/10

Exceptional

12 Aug 2025

Sam

Nice property nice staff

Leisure Partner

8/10

Excellent

11 Aug 2025

Manon

Thé hôtel is wll-situated close from thé old city and the transportation.

Leisure Self

10/10

Exceptional

10 Aug 2025

Caron

Super Sailer

Very nice hotel . Close to the train station ( 5mins walk ) whilst also close to the centre ( no more than 10min walk ) . Room was a good size with very comfortable beds . Staff working there were very pleasant and helpful

Partner

10/10

Exceptional

09 Aug 2025

Nashlea

Very beautiful hotel next to train station and close to all the main tourist sites. We loved the breakfast too!

Leisure Family

10/10

Exceptional

06 Aug 2025

faina

Stuff is very friendly and helpful. Rooms are clean and comfortable. 5 min walk to the old town (Innsbruck).

Leisure Family_with_children

10/10

Exceptional

30 Jul 2025

Melissa

The hotel staff was really lovely and informative. The neighborhood is good. We had a triple room and it was nice - even with 3 beds. The room was super clean. I would stay there again.

We did not have the best experience in the restaurant. Nothing terrible - our waiter wasn’t the best. It happens.

Leisure Family

10/10

Exceptional

26 Jul 2025

Jessica

Spacious, clean and comfortable room, helpful staff, conveniently located.

Leisure Self

10/10

Exceptional

21 Jul 2025

Brian

Staff very helpful property very clean

Leisure Partner

10/10

Exceptional

20 Jul 2025

Tania

Great hotel! Within walking distance to train station and city center. Rooms were very comfortable and modern.

Leisure Friends

8/10

Excellent

18 Jul 2025

Karen

Nice room was clean and roomy and the breakfast was very good.

Leisure Self

8/10

Excellent

13 Jul 2025

eliot

Nice hotel very convenient

Very convenient hotel for the railway station

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

gabriel

The hotel is strategically located, being less than a 5-minute walk from Innsbruck’s central station. The rooms are spacious and comfortable, with an excellent bathroom and shower. Breakfast is good. The fridge in the room was not turned on. Overall, the hotel is highly recommended.

Leisure Self

10/10

Exceptional

03 Jul 2025

ANGEL

It's a very good hotel, but the bad thing about the hotel is that there's no parking, I had to look for parking for my car.

Leisure Family

6/10

Pleasant

29 Jun 2025

Teri Lynn

No coffee in morning, staff in the evening lounge was rude and seemed as if not wanting to serve us. Shower water ran all over floor.

8/10

Excellent

29 Jun 2025

James

older hotel in an location that was good to visit local attractions. Some construction going on across the street made getting to the hotel a challenge. Parking garage was used and I was glad I chose that option. Garage was tight so a smaller car for travel recommended. Staff was good and helpful, food we had was good. Would use again.

Leisure Partner

10/10

Exceptional

28 Jun 2025

Laura

Nice stop

Leisure Family

8/10

Excellent

27 Jun 2025

Sandra

The hotel is well maintained and the rooms are very nice and clean. It is centrally located and that makes it easy to get around. They are super concerned about the climate and as a result they tend to keep the hotel lobby, restaurant and their rooms on the warm side, which make the rooms unpleasant if it is a heatwave.

Leisure Family

10/10

Exceptional

24 Jun 2025

Robert

Delightful staff checked us in, outfit added character. Room was spacious and clean, fridge was a bonus and person i was teavelling with had a family room which had its own balcony. Overall, highly recommended and if i ever go back to Innsbruck, i will definitely try and book again.

Friends_and_family Family

6/10

Pleasant

20 Jun 2025

Hussain

Ordinary hotel, nothing special.

Leisure

10/10

Exceptional

19 Jun 2025

Brian

Great Hotel in a Great City

Great historic hotel in a convenient location in the altstadt. The staff was outstanding and the breakfast was top-notch.

Partner

10/10

Exceptional

16 Jun 2025

Angel

Good hotel for walking around Innsbruck & not too far to drag bags from the train.

Leisure Family

10/10

Exceptional

11 Jun 2025

Tom

Very convenient location. Very good breakfast option.
Staff were all friendly and helpful.

When we stayed (June 2025), there was construction across the street which added some noise during the day, but that is not the hotel's fault and should be completed in the next few months I would expect.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Melanie

Convenient location in walking distance to train station and sightseeing, helpful and friendly staff, great on-site authentic restaurant.

Leisure Family

10/10

Exceptional

08 Jun 2025

Souvik

Excellent location, very good hospitality