Name: Basic Innsbruck
Address: Innrain, 16, Innsbruck, 6021, AT

10/10

Exceptional

27 Jul 2026

John

My stay at Basic Hotel Innsbruck was excellent. The property and room were very clean. The staff were very friendly and helpful. I enjoyed the breakfast items offered and was a good way to start the day. Good location for public transportation and walking to Old Town.

.

10/10

Exceptional

23 Jul 2026

Chanelle

Check in was super simple and staff was great. They let us keep our bags locked up even after check out while we went out for the day and had no problems.

10/10

Exceptional

06 Jul 2026

Lorraine

Arrived at the hotel late just before Andrew the concierge left for the evening. Andrew was very welcoming and friendly. Wish we’d had more time in innsbruck - a lovely town. Beautiful view of the mountains from our balcony and hearing the church bells in the morning was wonderful. A good nights sleep on comfy beds and we opted for the fab breakfast downstairs. Perfect.

Family

10/10

Exceptional

28 May 2026

Roger

The room was clean and comfortable, the staff very friendly and helpful. The location was superb, with a tram stop opposite, everything was easy to get to. There was also a market around the corner, a supermarket across the road and if it’s your thing, a Subway sandwich outlet almost next door! The only slight negative was the wifi connection was very weak in our top floor room!

Partner

8/10

Excellent

05 May 2026

Lynn

Good location and clean room

Self

4/10

Poor

04 May 2026

Danielle

Traveled with two adults, an infant, and toddler. Brought our own infant bed and toddler sleeps in adults bed when traveling. Upon arrival, disclosed we had two young children and were told it was an additional 50 euro per child per night to stay despite using existing beds. However when I asked if I could cancel clerks did his manager and they said if I called Expedia to cancel and their agent called him to confirm they would not charge me.

Family_with_children

10/10

Exceptional

03 Apr 2026

NADIEN

Best breakfast!

8/10

Excellent

21 Feb 2026

Aurora

Big rooms, close to everything. Staff ok. Not the friendliest but ok

10/10

Exceptional

07 Feb 2026

Karolina

Rooms were reasonably sized, very clean and in good condition. Great location and friendly service.

Friends_and_family Friends

10/10

Exceptional

10 Jan 2026

Sarah

Very clean, staff super helpful, very central, breakfast was great

Self

10/10

Exceptional

03 Jan 2026

Corey

View from the room was incredible! Great location for exploring Innsbruck in a day, very easy to walk around, close to many dining options and shopping. Room was very clean, staff were friendly, overall a great stay! We also utilized the secure luggage storage. However the privacy in the bathroom could be improved as it is fully glass walls and doors.

Leisure Family

10/10

Exceptional

04 Dec 2025

Robert

The staff particulary the young lady from Hungary was super. The room was decent and very clean. As the name Basic says it is basic. I did not eat the Breakfast but it appeared to be typical European. SUPER location to the Christmas markets, shops and restaurants. I would stay here again anytime.

Leisure

6/10

Pleasant

03 Dec 2025

William

Pro. Close to old town and Christmas Markets. Nice staff.

Con. It’s basic. One pillow per bed and was unable to get more. Room was hot. And on a personal note we didn’t like the frosted glass walls for the bathroom.

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Kylee

The staff was very friendly and helpful. I got to Innsbruck very early in the morning and could not check in until 3 pm, but they allowed me to store my luggage so that I could go about my day. The room was clean and comfortable

Leisure Self

10/10

Exceptional

16 Sep 2025

David

Very nice hotel with large rooms for Europe. Easy walk to the Altstadt, Museum and Court Church

Leisure Partner

6/10

Pleasant

13 Sep 2025

Christie

There was a very bad sewage smell in the bathroom. It improved after running the shower. Other than that it was nice. The included breakfast was modest but good.

Leisure

6/10

Pleasant

01 Sep 2025

Verified traveler

Although this hotel advertises 24 hour checkin, we couldn’t get card keys at the checkin kiosk ourselves and spent an additional 30 minutes on the phone with hotel employees to complete our checkin and receive key cards. The after hours checkin kiosk at no point mentioned that the croissant breakfast bar costs 10eur/person; we were also not told this by the manager when we came down and he welcomed us to breakfast the next morning. It was poor customer service to then charge us for breakfast at the end of our stay when this information was never relayed to us (the manager even took down our room number and should have had access to if our stay included breakfast or not).

Hotel was clean, spacious, and conveniently located.

Friends_and_family Friends

10/10

Exceptional

16 Aug 2025

Diane

Fantastic

Well located hotel, very clean, friendly staff, comfortable. A great all-round, great-value hotel.

Friends_and_family Family

8/10

Excellent

23 Jul 2025

Mason

Nice basic hotel and room

10/10

Exceptional

09 Jul 2025

Anne

Very convenient for buses and fantastic view. Rooms clean and spacious.

Leisure Self

10/10

Exceptional

29 Jun 2025

Edwin

Great, centrally located hotel with a few tight parking spaces on site (rare in Innsbruck!) for the same day rate as the local parking garage down the street. Friendly and helpful staff at check-in, comfy beds, blackout curtains, excellent AC, spacious room, fast internet, great shower, and nice (mostly cold foods) continental breakfast with cooked egg options available. Easy access to all modes of transit, with Innsbruck Station a 20min walk, Altstadt Station (with access to the Alpenzoo and Top of Innsbruck) a 10min walk away, and Innsbruck Airport 20-30mins by public transport. The old town is just across the street, and everything is so easy to get to. Lovely spot, lovely short stay, thanks Basic Hotel Innsbruck, for making our visit so easy and comfortable 🙂

Leisure Family_with_children

10/10

Exceptional

07 Jun 2025

Anthony

All good

Leisure Friends

10/10

Exceptional

21 Apr 2025

Christopher

Enjoyed our Stay!

2 night stay for family of 4. Well located hotel. Facilities clean and modern. Breakfast was lovely. Staff polite, friendly and helpful.

Friends_and_family Family

8/10

Excellent

21 Apr 2025

Eva

front desk pleasant

Leisure Self

10/10

Exceptional

03 Mar 2025

Yu Meng

Great hotel, the only downside is the poor separation between the bathroom and room. Everything else was great, super courteous staff.

Leisure Partner

10/10

Exceptional

20 Jan 2025

H G

Great breakfast. Very clean and modern room, didn’t feel ‚Basic‘ at all. Only issue, room was a bit too hot even after turning heating off.

10/10

Exceptional

19 Jan 2025

paul

Convenient friendly staff and clean

10/10

Exceptional

11 Dec 2024

Tom

\"Basic\" is unfair to this great hotel

\"Basic\" doesn't do it justice. Sure, the hotel may lack some of the refinements more expensive hotels may have; but was it does have is done extremely well.

Check-in was quick & friendly, and everything explained in good detail. The room was a decent size, clean, functional, good aircon, and had everything you need. The hotel was nice & quiet; the breakfast was simple but good - including the option of cooked to order bacon and your choice of eggs.

The location is perfect. A very short stroll to the altstadt and plenty of bars & restaurants. I'd definitely stay there again if I were in Innsbruck.

Friends_and_family Friends

10/10

Exceptional

25 Oct 2024

Susanne

Super close to Old Town

8/10

Excellent

08 Oct 2024

Frank

Budget Hotel

Budget hotel. A little sketchy on the way in but the room was clean and laid out well. The breakfast was solid.

Friends_and_family Family

10/10

Exceptional

01 Oct 2024

Barbara

Great breakfast and room was spacious my only negative was it was noisy in the morning at 7 AM at the back of the hotel. But there was a beautiful view of the mountains from the back of the hotel.

Leisure Partner

10/10

Exceptional

13 Sep 2024

Laura

This was a great hotel for a 1 night stay in Innsbruck. Spacious rooms and well located.

10/10

Exceptional

22 Aug 2024

PETER

Great central location for all the highlights of Innsbruck. Friendly helpful staff. Aircon was a bonus as was the great buffet breakfast.

Business_and_leisure Partner

10/10

Exceptional

19 Aug 2024

Matthew

This property's location is fantastic! A great base for exploring the altstadt of Innsbruck. The staff were all excellent and kind, and the breakfast offerings were good. Parking at the nearby garage was convenient enough and reasonable. The elevator is tiny, however, so traveling with more than two people and luggage means multiple trips. Would definitely recommend this property to others!

Leisure Family

8/10

Excellent

17 Jun 2024

Beverly

We stayed as a family of 4 (2 adults and 2 teens). Overall the location was good and very close to the essential sites of Innsbruck. We parked in the neighboring parking garage (for 22 euros). The breakfast was great. I wasn’t expecting a cappuccino, latte and made to order eggs and bacon. It was great!

Friends_and_family Family

10/10

Exceptional

14 Jun 2024

Dabney

Very convenient to the old town. Clean and modern hotel.

10/10

Exceptional

17 Mar 2024

Renata

The hotel was great, perfect location, clean, tidy, warm. Nice and friendly staff, good breakfast. Efficient check in. Very happy. Would definitely recommend and I’d stay again.

Friends_and_family Friends

10/10

Exceptional

05 Dec 2023

Ian

Absolutely fabulous hotel. Dont let the word Basic fool you.
Great location by the river and easy transport links both for the airport and to the cable cars.
Hotel has great clean modern warm rooms, yes the bathroom being in the room is 'interesting' but all good.
Wonderful friendly helpful staff and a fabulous breakfast.. hot options cooked to order.
I cannot speak highly enough of this hotel, just great!

Leisure Partner

10/10

Exceptional

13 Oct 2023

Andy

It was a great location, very nice staff. I would stay again.

Leisure Family

10/10

Exceptional

10 Sep 2023

ALAN

Our 3rd stay here so they must be doing something right. Great location by the river a few minutes from the old centre. It’s not Tyrol cute & pretty but it provides ample room space etc for a short stop-over, easy check-in and great breakfasts from the on-site cafe downstairs. Sensible price too for city centre location.

Leisure Partner

10/10

Exceptional

09 Sep 2023

Verified traveler

A lovely place to stay

The front desk people were very welcoming and helpful. The breakfast was excellent. The room was clean and cozy. My only complaint is that it was a little loud outside, which is outside of the hotel's control, but perhaps they could provide your plugs.

Self

10/10

Exceptional

01 Sep 2023

Aazon

Beautiful property with really large and clean room. Breakfast was tasty as well!

Leisure Friends

8/10

Excellent

14 Aug 2023

Michael

Great location

Nice location. Right next to the river and market. The plaza and restaurants/shopping less than 5 minute walk

Friends_and_family Family

10/10

Exceptional

03 Jun 2023

Grant

The property is very newly renovated. Very clean. Great location right next to Alstadt and 15 min walk to the main train station in Innsbruck. Check in was a piece of cake.

Leisure Self

8/10

Excellent

02 Jun 2023

Paul

Noisy construction next door. Very early.

Otherwise great location and very nice and helpful staff

10/10

Exceptional

14 Aug 2022

Sonya

Excellent hotel in central Innsbruck. Far better than its basic name. We had a family room which was clean, well appointed and with its own balcony. Breakfast was delicious and plentiful. It was a very short walk to the old town and river and easy to get to from the airport on the F bus to the University 4 minutes walk away.
Staff also friendly and helpful.
Would definitely recommend it and stay again.

Leisure Family

10/10

Exceptional

26 Jul 2022

cesar agustin lopez

Very good location, convenient and clean

Leisure Self

8/10

Excellent

25 May 2022

zohreh

The room had a balcony with a table and chairs with mountains view and colorful building by the river bank. Beautiful view at the sunset. I really liked it also the room had very nice interior decoration and set up with enough space. The front desk was super pleasant and helpful. Great location, walkable to old town, and several attractions. public transportation stations (mainly buses) very close. The breakfast was good the only thing I didn't like was about the breakfast staff they seemed a bit rude other than that everything was really good and I liked the hotel!!

10/10

Exceptional

03 Oct 2021

Brian

Great breakfast, nice room

Leisure Family

6/10

Pleasant

30 Aug 2021

Hrishikesh

The wifi wasn't working good, the room and breakfast was really basic.

Self

10/10

Exceptional

22 Aug 2021

Helen

Great stay for solo travelers

As the name implies, it’s a basic hotel, no extra frills, just a comfortable and clean place to come back to after a day around Innsbruck. Fantastic location right in front of multiple tram lines that will take you straight to the main train station. Breakfast is the standard continental European breakfast, no hot items except for hard boiled eggs and toast.

Self

10/10

Exceptional

09 Jun 2021

Verified traveler

The view was beautiful

Leisure Self

10/10

Exceptional

16 Jan 2020

Verified traveler

Location is near public transport. Has a balcony view of the mountain.

Leisure Self

10/10

Exceptional

06 Jan 2020

Verified traveler

Helpful staff at the front desk got us the bus to the ski hill.

Leisure Family

6/10

Pleasant

03 Jan 2020

Verified traveler

We have stayed for a day at root floor, the room facility is very limited, no freezer, save, not enough lighting. The breakfast was just okay.

Leisure Family

10/10

Exceptional

16 Dec 2019

John

Great hotel if you want the Christmas Markets

We stayed here because of its very close proximity to the Christmas Markets (we had a 2 min stroll) and the old town. The hotel was very clean with very comfortable beds and very friendly staff.

The breakfast was excellent with loads of options and I couldn't fault it.

The only strange thing was the class partition between the room itself and the toilet/shower area. It's weird to have it but for a couple of days it's not a problem.

It's on a main road which isn't a problem in winter as the windows are closed but in summer it might be a problem for some with street noise.

Bottom line is that I would definitely book it again.

Partner

10/10

Exceptional

30 Sep 2019

Verified traveler

Clean, spacious and good price. Convenient to super market and old town. main railway station is walkable. Other attractions are also within walking distance.

Leisure Self

8/10

Excellent

27 Sep 2019

MARION

Holiday

Great location, breakfast very good and staff were lovely

Friends_and_family Friends

6/10

Pleasant

17 Sep 2019

Verified traveler

Good location. Clean. Elevator. Light bulbs were out and not replaced after we requested.

10/10

Exceptional

29 Jan 2019

Dave

Not so Basic

Rooms were lovely, clean, spacious and warm. Staff on reception were friendly and very helpful and breakfast was perfect.

Family

10/10

Exceptional

24 Jan 2019

Ian

Ski trip Innsbruck

Great hotel rooms were fabulous .
Great location
Ski shuttles nearby
Great hotel for our needs can’t go wrong staying at the hotel
Breakfast great

Friends

10/10

Exceptional

13 Jan 2019

Verified traveler

Good value; excellent location and very helpful staff.

10/10

Exceptional

29 Dec 2018

Rattigan

very nice hotel

Was very nice stay, very convenient location with stunning view and friendly service

Partner

10/10

Exceptional

18 Dec 2018

Earl

Great stay and great place to visit

Basically the basic hotel it is perfectly perfect for those people like me that they need the essential the name if the hotel says it all .
Really enjoyed it in the centre of Innsbruck easy to excess all areas by walk and very helpful people especially the hotel receptionist's kind and extremely helpful .
For my trip it was perfect it was a pleasure staying at the basic hotel.

Partner

10/10

Exceptional

08 Dec 2018

Jaded4n6

Great location, friendly staff, great breakfast, nice room, spacious

Leisure Partner

10/10

Exceptional

25 Oct 2018

John

Very comfortable budget hotel in a good location .

8/10

Excellent

22 Sep 2018

Philip

Nice.

great location. Frosted glass-walled bathrooms might be embarassing to some.

Friends

10/10

Exceptional

20 Sep 2018

Karen

Great hotel near old town. Staff very helpful. Room good. Excelent breakfast

10/10

Exceptional

05 Sep 2018

Didi

Nice clean and comfortable room

Our stay at this hotel went great. We had plenty of room, the beds were nice and even though they said they don't have toiletries there was squeeze soap bottles in the shower and by the sink. The location is great and while there is limited parking at the hotel there are two parking garages within a couple of minutes walk. We also had a balcony that was enclosed with glass that gave us a wonderful view of the mountains! No fridge but the nights were cold so we put our drinks on the balcony and they stayed cold for the next day :) They had a t.v. in the room but we never turned it on.

Family

8/10

Excellent

03 Sep 2018

Sumit

Quite basic

Nice hotel in a very central location. Has good eating options around.

As others have mentioned, it is on a busy street. But we did not have any trouble sleeping.
The room had a fan so that was a relief in the heat. But does not run high speed which was a bummer.

Breakfast is really short of options.

Ideal for staying a night only though, as the beds were not very comfortable.

8/10

Excellent

08 Aug 2018

Sergio

Good hotel very close to the old town. Right on a busy street so expect some noice if you keep the windows open. Rooms do not have air conditioning so if you are there during extremely hot days expect the room to be warm.

10/10

Exceptional

30 Jul 2018

yasmin

minibreak

great location. friendly staff on reception. fantastic breakfast

Friends

8/10

Excellent

30 May 2018

Verified traveler

Everything great but wish it has air conditioning

Room was huge and cavernous, almost too big for just one, or even two, staying. Love the glass sliding door to the bathroom although not sure if I'd feel comfortable if someone else was in the room! Very well situated -- 5 minutes' walk to Altstadt. Parking is 14 Euros; I use the parking garage next door which was 18 Euros. Excellent breakfast. Strong WiFi signal. NO A/C -- fan was fine for late May but not sure if will suffice in the summer (it gets warm these days in Europe!). Also, with windows open, some street noise is to be expected.

6/10

Pleasant

24 May 2018

Verified traveler

There was no tea coffee facilities and no fridge. Not good.

10/10

Exceptional

10 May 2018

srikanth

Memorable stay !!

Had a realy good time.. amazing location.. great view from the balcony!!

8/10

Excellent

05 Apr 2018

M

Nice view from the balcony

Everything is nice but the hotel cleanliness could be improved, there was some biscuit crumbs on the table. And the room is too dim at night as there was only two lamps in the room. But the view is incredible as well as the location is perfect so I’ll still come back next time!

8/10

Excellent

16 Mar 2018

Kristy

Great location and clean hotel. Perfect for family holiday.

Family

10/10

Exceptional

02 Jan 2018

Tatsuaki

Convenient place and kind staff

Staff are kind and helpful.
The place is convenient.
Supermarket is just accross the street.
Close to the bus stop for skiing.
If you plan to visit Stubai Glacier from Innsbruck city center, I recommend you to stay this hotel.
One of the best hotel in town to enjoy fireworks on New Year’s Eve.

Family

8/10

Excellent

29 Dec 2017

Verified traveler

a good stay for a couple nights

A warm room with comfortable beds. A plenty of room to store our luggage (1 big, 2 small). Lots of shelves to organise clothes and other things. A beautiful mountain view from the balcony. No frills but clean practical accommodation in a great location! The gentleman at the reception was fantactic - really kind and helpful. Thank you very much for the great stay. Hope to be back again if we are in Innsbruck!

10/10

Exceptional

21 Nov 2017

Emma

The man on reception was amazing of an evening! He really did go above and beyond to help me and made me feel at ease staying in a hotel in a foreign country on my own whilst my boyfriends in hospital! Thankyou

8/10

Excellent

01 Oct 2017

Bev

Basic Was Perfect

Hotel in very convenient location. Staff very helpful!! Clean, comfortable rooms with good wifi.

Family

10/10

Exceptional

23 Sep 2017

vincent

Great location

This hotel is perfect
Great location
Nice room
Confortable beds
Modern
Nice bathroom

10/10

Exceptional

17 Aug 2017

HJ

Older looking building outside but modern inside. The room had a king and a queen bed with a balcony. Close to the centre of town and its sights. Our stay did not include breakfast, but sandwiches, salads are readily available at stores.

Family

8/10

Excellent

14 Jun 2017

Kasey

Good for the price. Very accommodating staff! No A/C and loud construction all night with windows open.

Partner

6/10

Pleasant

31 May 2017

Verified traveler

In Innsbruck for a conference

Comfortable room, but pretty basic (!) service. No breakfast, no ice, no kettle. Coffee available from a machine. Not particularly cheap. Good location and clean but hardly a great deal.

10/10

Exceptional

14 Mar 2017

Verified traveler

Excellent hotel

Not much to look at in the entrance but very nice rooms

Partner

10/10

Exceptional

06 Mar 2017

Anant

convenient location

convenient location, front desk staff very helpful.Close to city Centre & great shopping close by.

Family

10/10

Exceptional

24 Jan 2017

RoseMarie

Perfect

My boyfriend and I had a lovely stay at this hotel. A couple of days before we were due to arrive, I wrote to the hotel to see if there was anything they could do to make the stay more special for my boyfriends birthday. They put us in a room on the top floor with a view of the mountain which was absolutely stunning!!
The room was very large and clea, and the heating was spot on given how cold it was outside. The bathroom was lovely and again very clean. It was very quiet and we both slept great with no distubrances from outside noise or people in other rooms.
The staff were very friendly and helpful, especially in helping us get back to the airport or find locations in the town.
The hotel was a great location, with the view of the mountain visible from the hotel and right next to Old Town, with bus and metro stops literally outside the hotel.
I couldn't recommend this hotel more!! We are both already planning a ski holiday this time next year and would love to stay at the Basic Hotel again!

8/10

Excellent

20 Jan 2017

Verified traveler

Good value in great location

Good value hotel in a great location with helpful staff at front door but very no frills. No fridge in room but as it was January we made a \"fridge\" of the enclosed balcony ! Room was basic - no fridge no kettle no mini bar, coffee machine, no fancy soaps, but essentials for winter like hair dryer, heated towel rails, good heater and well ventilated windows all here. Shower was large, new and reasonable (but not great) water pressure. Would be good especially in winter to have hot water available downstairs - so people can make their own tea or instant coffee....

Family

10/10

Exceptional

18 Oct 2016

Kristin

The hotel was clean and well located. The sites were an easy walk. Would stay here again.

10/10

Exceptional

22 Aug 2016

Verified traveler

Great hotel, close to old town area.

Large room, very clean, and bus transportation right in front of the hotel.

10/10

Exceptional

06 Jun 2016

Frank

Handy base in Innsbruck

The hotel is a bit of a hike from the train station, but right on the edge of the old town, near the river and a great park. There's s bakery next door, and a terrific market in back of the hotel. The guy at the desk when we checked in was friendly, and spent time helping us plan our day in Innsbruck, adjusted for the rainy weather we hit and our general interests.
My one gripe is that the bathroom is basically a frosted glass box in a corner of the hotel room. That's nice aesthetically, but a drag if you want to turn the light on in there in the night. The whole room lights up.
Mostly though, loved it, especially for the price.

Partner

8/10

Excellent

23 Feb 2016

Verified traveler

Nice clean hotel in great location.

We were very happy with our stay at the basic hotel. The central location was fantastic and it was only a short walk from the airport bus stop. Our room had a lovely view of the river and mountains, the room was comfortable and clean and the staff were helpful and friendly.

10/10

Exceptional

23 Feb 2016

Brad

Great view of the mountains

The hotel is called \"basic\" and that is what it is, but it does it really well. Warm rooms, good beds, and free fast wifi. You can't get better than that.

10/10

Exceptional

28 Jan 2016

Brittany

Pleasant surprise

Amazing location, great staff and awesome room. Four stars :)

10/10

Exceptional

18 Nov 2015

Verified traveler

Great hotel in a great location!

Even though it's called Basic hotel - it was better than basic! Very clean and modern looking rooms. Nice view from the window. Very comfortable overall. The best part was the location - right in the centre of Innsbruck!

Family

6/10

Pleasant

11 Nov 2015

Verified traveler

First trip through Europe, so been quite the shock for how big (errr, small Euro rooms are). Good price for what it was, walking distance to good food and drink, Innsbruck was a fun town!

8/10

Excellent

07 Sep 2015

Mark

Great hotel, better than Basic

We (family of four) used this hotel on a family trip through the area.
The folks on the check-in desk were very helpful and courteous, and we got a room on one of the upper floors.
The room decor was clean and well-prepared. Both the bedroom and bathroom were spotless.
We had a great view over the River Inn and the mountains beyond. The Old Town is a short walk away.
The room didn't have air conditioning, so we used the fan provided for a little relief - I guess this is the \"Basic\" nature of the hotel. I'm sure outside of the heat of summer, there is no issue at-all, but it was hot during our stay and AC would have been nice!
I've stayed in a lot worse hotels than this. I'd certainly use the Basic Hotel again.

10/10

Exceptional

22 Aug 2015

Laurence

Basic by name only, this a great hotel!

We had a great time in Innsbruck & loved the Basic Hotel. It was clean, comfortable, roomy & friendly. The guy at the desk was more than helpful. He guided us to the best Austrian restaurants & sites around town! For a 3 star hotel this was great value for money. We will stay here again!

Partner

8/10

Excellent

07 Jul 2015

Gee

Good Stay at end of June 2015

The person checking us in was excellent. He anticipated our check-in and was spot on with advice. The view from our room was excellent.