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Hotel Goldener Adler, Bw Signature Collection

Innsbruck · Austria

Herzog-Friedrich-Strasse, 6View location

9.4/10Excellent767 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.0/109.0
Condition9.4/109.4
Location9.8/109.8
Neighborhood9.8/109.8
Quality7.0/107.0
Value9.0/109.0
Amenities9.2/109.2
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Goldener Adler, Bw Signature Collection

Experience history and vibrant modern life at the Best Western Plus Hotel Goldener Adler in Innsbruck, one of Europe's oldest hotels dating back to 1390.

Centrally located in Innsbruck's charming old town, just steps from the Golden Roof, Hofburg Palace, and other attractions, this family-run hotel offers a unique blend of tradition and contemporary comfort. Enjoy traditional Tyrolean cuisine and international dishes in our historic restaurant, or relax in the Cafe Bar Maria von Burgund.

The hotel is also convenient to the Congress Innsbruck and university hospital. Our dedicated team provides attentive service, assisting with tickets, tours, and local information. Open 365 days a year, we offer a comfortable and memorable stay for leisure and business travelers alike.

Please note: Due to city renovations, some daytime noise may occur.

Read more about this hotelShow less

A stay at Hotel Goldener Adler, BW Signature Collection places you in the heart of Innsbruck, steps from Innsbruck Old Town Christmas Market and Ottoburg. This hotel is 0.1 mi (0.1 km) from City Tower and 0.1 mi (0.1 km) from Inn.

Make yourself at home in one of the 39 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM

Hotel policies

Parking height restrictions apply Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is in a car-free zone and can be reached only by foot. Parking for SUVs, RVs, buses, trailers, and large vehicles (over 2.10 meters high) is not available.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for full breakfast: approximately EUR 24 per person
    • Self parking fee: EUR 18 per day
    • Pet fee: EUR 20 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 49 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Ottoburg 0.1 km / 0.1 mi
Helbling House 0.1 km / 0.1 mi
Innsbruck Old Town Christmas Market 0.1 km / 0.1 mi
Golden Roof 0.1 km / 0.1 mi
Inn 0.1 km / 0.1 mi
City Tower 0.1 km / 0.1 mi
Cathedral of St. James 0.2 km / 0.1 mi
Hofburg 0.2 km / 0.1 mi
Innsbruck Market Hall 0.2 km / 0.2 mi
Maria Theresa Street 0.2 km / 0.2 mi
Court Church 0.3 km / 0.2 mi
Rathaus Galerien Shopping Centre 0.3 km / 0.2 mi
Tyrolean State Theatre 0.3 km / 0.2 mi
Anna's Column 0.4 km / 0.2 mi
Congress Innsbruck 0.4 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 43
  • Number of floors (main building): 5
  • Single rooms: 6
  • Double rooms: 18
  • Junior suites: 7
  • Suites
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
Show 49 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • Bus/Train station
  • Airport
  • Harbour
  • Golf course
  • Ski slopes
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • Newspaper stand
  • Supermarket
  • Shop
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Ski storage
  • Library
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • PhotocopierExtra charge
  • Casino
  • TV lounge
  • Theatre / auditorium
  • Nightclub
  • Pub
  • Hairdressing salon
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS-1

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 18 m²DBL.DB-1
    DOUBLE WITH DOUBLE BEDPhoto unavailable10 photos

    Hotel Goldener Adler, Bw Signature Collection

    DOUBLE WITH DOUBLE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Terrace
    • Bathtub
    • Shower
    • Bathroom
    • Wi-fi
    • Cable TV

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 18 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable19 photos

    Hotel Goldener Adler, Bw Signature Collection

    DOUBLE DELUXE

    Room photos

    19 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Cable TV
    • Minibar
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Terrace
    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 18 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable7 photos

    Hotel Goldener Adler, Bw Signature Collection

    DOUBLE TWO BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Terrace
    • Wi-fi
    • Cable TV
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 18 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable14 photos

    Hotel Goldener Adler, Bw Signature Collection

    DOUBLE WITH DOUBLE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Cable TV
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Ironing set
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Terrace
    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Hotel Goldener Adler, Bw Signature Collection

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSIC • 1 Bedroom • 18 m²SGL.AS
    SINGLE CLASSICPhoto unavailable9 photos

    Hotel Goldener Adler, Bw Signature Collection

    SINGLE CLASSIC

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Room amenities

    • Centrally regulated air conditioning
    • Cable TV
    • Wi-fi
    • Terrace
    • Safe
    • Central heating
    • Shower
    • Bathroom
    • Ironing set
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Goldener Adler, Bw Signature Collection

9.4
Excellent
767 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.4 /10
Location
9.8 /10
Neighborhood
9.8 /10
Quality
7.0 /10
Value
9.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Amy
Thank you!
10/10
Exceptional
17 Jul 2026
Michael
Great hotel in a great location. Close to all attractions. Only downside is there is nowhere to drop bags off or park if you have a car. You need to use the pay parking 600 meters away and walk with bags.
Partner
10/10
Exceptional
11 Jul 2026
Wendy
I was able to adjust the room for the last night to a 2 person so a friend could join me. The facility is amazing and so is the staff and location. A 10 minute walk to the train station but the hotel is in the best part of old town.
Friends_and_family Friends
10/10
Exceptional
08 Jul 2026
Sheila
In the old part of town. Parking not too far away. Receptionist very helpful when we asked for air con to be turned down for us.
Food in restaurant was good
Partner
10/10
Exceptional
07 Jul 2026
David
My wife and I who were celebrating our 30th wedding anniversary stayed here and had a fabulous time. The welcome we got at reception was so warm and friendly, matched by the service we got at breakfast. The hotel is in the perfect location in the old town and within a short walk to the train station, cable car and local bars and restaurants. The hotel is of a high standard and the breakfast is recommended. To top it all off, it was an easy pick up and 10 minute ride to the airport. I would definitely stay here again
Partner
10/10
Exceptional
06 Jul 2026
JoEllen
Great location and fabulous room!
Partner
10/10
Exceptional
05 Jul 2026
Terry
Excellent property! Location staff food all wonderful
10/10
Exceptional
04 Jul 2026
Robert
Lovely, historic guesthouse.
Partner
10/10
Exceptional
29 Jun 2026
Michael
We had a wonderful stay. Hotel is Well maintained and very clean. Beautiful decor.
Breakfast was very good with the staff remembering us every morning.
All staff was very accommodating and helpful. Would definitely stay again.
Extremely convenient location. Quite room. Good AC
Partner
10/10
Exceptional
29 Jun 2026
Kimberly
The hotel was easy to access for drop off even though the parking was offsite. There was construction for improvements going on but we knew that going in. Nothing felt dirty or loud from construction. Staff was terrific and Francesca couldn’t have been kinder or more helpful. She was thoughtful with ideas. The rooms were spacious and refreshing g after traveling to other hotels with no air. Location is central and yet away from the crowd. Loved the authentic dinner we had on site. Well done Hotel Goldener!
Friends
10/10
Exceptional
26 Jun 2026
Jane
Location and hotel were fabulous
Partner
10/10
Exceptional
20 Jun 2026
Hugh
Helpful staff. Good buffet breakfast.
Partner
10/10
Exceptional
14 Jun 2026
Donald
Construction made finding the entrance harder. In pedestrian zone so need to wheel bags a bit, but very convenient for seeing the old town and funicular train and cable car to top of Innsbruck. Rooms huge and very comfortable. Like themes with historic people who stayed there in the past.
Partner
10/10
Exceptional
13 Jun 2026
Vincent
At our arrival there was an issue with noise in the room due to some maintenance work being done in the property. That last with also a misunderstanding regarding the information provided on the website about that work, made us to ask for a room change. The very professional and helpful staff in the reception, and specially Daniela, came up with a solution for us very satisfactory. We couldn’t be happier and for sure we will come back and book in the Goldener Adler in our next visit to Innsbruck.
Partner
10/10
Exceptional
11 Jun 2026
Julie
Clean, comfortable, and convenient to tourist sites. The hotel was spotless. The bed was comfortable. The air conditioner worked, and the room was spacious. The hotel is steps away from shopping, restaurants, and tourist activities. They parked our car for us (for a fee), and we walked almost everywhere.
The staff is extremely friendly, down-to-earth, and professional. Breakfast is on-site, and dinner is served in the restaurant next door (can still charge it to your room). Little perks like turn-down service, a piece of chocolate, and a bottle of water every night. I cannot say enough about this property.
Absolutely zero complaints. It was perfect. If I could give it 6 stars, I would. This hotel is now one of our all-time favorites.
Partner
10/10
Exceptional
11 Jun 2026
Deborah
Great location close to everything. Staff was helpful, rooms were clean.
Family
10/10
Exceptional
10 Jun 2026
Gregory
Good breakfast, great location.
Self
8/10
Excellent
29 May 2026
Richard
Great location, nice staff. Dated interiors with shag carpet. No toiletries to speak of other than liquid soap.
Partner
10/10
Exceptional
23 May 2026
Jane
The location was very convenient. The rooms were nice. Staff was very nice and helpful
10/10
Exceptional
14 May 2026
Sarah
Clean comfortable rooms right in the middle of the Old Town with most sights in walking distance. Restaurant is lovely as well.
Self
10/10
Exceptional
09 May 2026
Cynthia
The staff is extremely accommodating and couldn’t be more pleasant. The interior bar is so cool — This is one of the oldest buildings in Innsbruck. We also had dinner there and it was fantastic — gourmet. And to top it off the location is within walking distance throughout the town. We highly recommend it.
Partner
10/10
Exceptional
09 May 2026
Tracey
Room was great with an a very comfortable bed and good size and really nice bathroom. Size of the room was good. Staff was very friendly and helpful. Super great location right in the heart of the town square with so many restaurants and live music and all things. Great breakfast also.
Family
10/10
Exceptional
06 May 2026
Stacy
Amazing
10/10
Exceptional
05 May 2026
Mark
The staff was extremely helpful and friendly with check-in. The hotel is wonderfully decorated and has a lot of old world charm. The room we had was a little cramped and in hindsight, I wish we had upgraded to a larger room. The breakfast menu was great, with a large selection of fresh, local food choices. Fresh sqeezed OJ, mimosas and fresh pastries were wonderful. The outdoor patio dining area was a great place to grab a drink, relax and watch the people walking the streets of Old Town Innsbruck. Highly recommend this hotel.
Partner
10/10
Exceptional
03 May 2026
Brad
Room was very clean and staff was wonderful. Hotel was close to everything that we needed. Great stay!
10/10
Exceptional
18 Apr 2026
Julie
Clean room, welcoming and knowledgeable staff, great location
Friends_and_family Family
8/10
Excellent
08 Apr 2026
VIVEK
Right in the middle of town, you can see the snowy mountains from the window, clean, efficient, walk to the entire old town, friendly and apart from the fact that the room was tiny but this is typical of europe, not much to complain about.
Family
10/10
Exceptional
07 Apr 2026
chris
Great hotel in a perfect area of Innsbruck. The staff was excellent and very helpful in the bar and restaurant we're very good. I had the best pork schnitzel of my trip at the restaurant so I highly recommend if you eat at the restaurant to get it. My wife got the goulash and it was fantastic. Highly recommend staying at this hotel for your visit
Friends_and_family Friends
8/10
Excellent
25 Mar 2026
RAYMOND
Nice old hotel great location and staff
10/10
Exceptional
25 Mar 2026
Nigel
Lovely hotel. Room very modern and clean. Easy access to all the sites we wanted to visit.
Partner
10/10
Exceptional
13 Mar 2026
Henry
Perfect location at the gate entrance of the old town. Excellent restaurant and great service
Partner
10/10
Exceptional
11 Mar 2026
Jim
It was right in the center of everything. Finding parking to drop off bags was difficult.
Partner
10/10
Exceptional
09 Mar 2026
Rosalie Erwin
Shopping is immediately accessible in a lovely pedestrian only area. The Golden Roof is 1 min away and ski access to many slopes is easily accessible by bus. An overall excellent choice and location. I would stay here again!
Friends_and_family Family
10/10
Exceptional
02 Mar 2026
Carlo
The spot to be in Innsbruck! Historical building at the center of old town. Most attractions were nearby !.
10/10
Exceptional
08 Feb 2026
Veronica
Nice historic hotel in the old center. Comfortable bed and room, delicious breakfast, and kind staff.
Partner
8/10
Excellent
30 Jan 2026
Jennifer
The room was spacious, clean and comfortable with a view of the mountains. Staff were very courteous and helpful.
10/10
Exceptional
23 Jan 2026
Matthew
Beautiful rooms - 3 windows overlooking the street. Clean and lovely service
Friends_and_family Family
2/10
Poor
15 Jan 2026
Andrew
This was the worst hotel experience for a so called top hotel. I would not recommend this to anyone to stay here
Business
10/10
Exceptional
15 Jan 2026
Anthony
Excellent accommodation and very attentive staff
Self
10/10
Exceptional
15 Jan 2026
David
Great check in and front line staff, as well as in the restaurant. Great location, special place!
Leisure Family
10/10
Exceptional
02 Jan 2026
Andrew
Large spotlessly clean rooms
Staff were professional and welcoming
Great location
Thoroughly enjoyed our stay
10/10
Exceptional
28 Dec 2025
emanuela
Yes
Partner
8/10
Excellent
23 Dec 2025
Dorene
Room cleaned daily, staff pleasant at check-in, beautiful ancient building with remodeled yet antique looking bedrooms, we needed laundry service and it was quite expensive (over $50 for several pairs of pants and shirts), loved the restaurant on site, one of the waiters who had been with Adlers for years was helpful, pleasant, smiling and a pleasure to meet. Food was delicious - definitely recommend venison stew. We did ask for shampoo twice and it wasn't delivered from the front desk. Chirstmas market was right outside the door and the area around the hotel looked magical.
Leisure Partner
10/10
Exceptional
22 Dec 2025
Deborah
The location is incredible . Everything is walkable . The room was very comfortable and quiet . The staff very welcoming . I had booked 3 nights and the hotel provided me a 3 day card good for buses, trams and local trains as well as discounts off of attractions . They also have their own restaurant.
Self
10/10
Exceptional
22 Dec 2025
Hratch Antoine
Omg I will go back again for sure. Tirol breakfast was out of this world. You have to try it I won't say more
Leisure Self
6/10
Pleasant
21 Dec 2025
Ben
Great location, staff were very friendly. The bathrooms in the rooms are really odd.
Partner
10/10
Exceptional
15 Dec 2025
Marie
The hotel was amazing. Perfect location for the Christkindlmarkt. The next morning after having multiple beers, red wines, etc. some in the group needed special attending to. Katarina, a beautiful lady, made it a point to create a soup that was healing and warm. I would definitely stay here again.
6/10
Pleasant
14 Dec 2025
Karen
Great location. Basic room. Not great service on check in - receptionist was rude.
Partner
10/10
Exceptional
12 Dec 2025
Paul
Great location and restaurant downstairs was delicious.
10/10
Exceptional
09 Dec 2025
DAVID
Room overlooked a few Christmas market stalls and we could hear when the Krampus ruckus was kicking off in time to get down and see them.
Partner
10/10
Exceptional
30 Nov 2025
Marguerite
The Hotel was amazing with so much history. Staff was excellent, rooms very comfortable and the breakfast was delicious! I cannot wait to go back!
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Renate
It was very pleasant and I appreciated the quiet although the hotel is in a busy stree. It is well insulated so that the noise from outside does not come through.
Business
10/10
Exceptional
20 Nov 2025
Daniel
Staff is great, rooms are great, and the accessibility to local shops/restaurants is great.
Partner
10/10
Exceptional
08 Nov 2025
Lenise
Very historic property , excellent restaraunt .
Big room
Leisure Friends
10/10
Exceptional
05 Nov 2025
Isabel
What stood out was the friendliness and helpfulness of the staff. The hotel is well located.
10/10
Exceptional
29 Oct 2025
Roberta
Fantastic location, clean, spacious rooms and loads of character!
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
Steven
Great hotel right in the middle of the old city. Convenient for shopping eating transportation and walkable to about anywhere. The staff was friendly and always helpful.
Partner
6/10
Pleasant
19 Oct 2025
Kerry
So I would like to give this room a better than three stars because of the location but I just can't. The pillows at this hotel are awful!! Also the noise from outside from the nearby bars on a Friday night are so bad I had to use my noise cancelling headphones to sleep. Also if you are short you won't be able to open the windows. It gets really really stuffy in that room even on a cold night. There must be other hotels nearby that are better. Also the pictures on here of the room make it look more lux than it is.
Partner
6/10
Pleasant
14 Oct 2025
Randy
Location and customer service.
10/10
Exceptional
12 Oct 2025
Chad
What do I say? The location is incredible. The staff were incredible. Couldn't ask for more. Absolutely amazing.
Leisure Partner
8/10
Excellent
11 Oct 2025
Teresa
Great location, nice room, very clean
10/10
Exceptional
09 Oct 2025
Francis
Excelent location!
10/10
Exceptional
07 Oct 2025
Deanna
Great location. Love the historical feel. Room was large and bathroom great.
10/10
Exceptional
05 Oct 2025
Teri
The hotel was in a great location being right in the center of the Old Town. Our room was small but well equipped and laid out. The only knock on the room would be the carpet as it seen better days, but I'm still giving the hotel 5 stars because it was a very nice place to stay being close to everything, and the staff were great.
Leisure Partner
10/10
Exceptional
22 Sep 2025
Christina
Great location!
Leisure Friends
10/10
Exceptional
16 Sep 2025
Darcie
It's a historical building, or at least it looks like one, lots of character and couldn't be more centrally located.
8/10
Excellent
13 Sep 2025
Lequn
One issue was the shower temperature. It got suddenly too hot and then cold, again and again.
Partner
8/10
Excellent
11 Sep 2025
Ian
Good hotel, only issue was WiFi and TV signal a bit weak
Self
10/10
Exceptional
08 Sep 2025
Suzanna
The reception desk staff was so helpful.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Beatriz
Very nice rooms, close to restaurants and attractions, would recommend.
Leisure Partner
10/10
Exceptional
02 Sep 2025
Mukta
Historical bldg. Courteous staff.
Leisure
10/10
Exceptional
18 Aug 2025
Chris
Very enjoyable stay!
10/10
Exceptional
17 Aug 2025
Natalie
Excellent staff!
10/10
Exceptional
17 Aug 2025
Claire
Friendly staff, couldn’t be more conveniently placed and the restaurant was excellent
8/10
Excellent
11 Aug 2025
Verified traveler

Recommended!

This hotel is in a fabulous location and we had a lovely big room, although the bathroom was rather small. I didn't think the bed/pillows were that comfortable, which stopped me from giving full marks, but I would highly recommend this place, which also served a great breakfast. The German woman on reception every afternoon/evening was also particularly helpful and friendly. Definitely worth staying when visiting this gorgeous city.
Partner
10/10
Exceptional
05 Aug 2025
Drew
Location was nice
Leisure Family
10/10
Exceptional
23 Jul 2025
Lisa
Wonderful stay!
10/10
Exceptional
23 Jun 2025
Melissa
Staff was excellent - friendly and efficient. Breakfast has many options and great made to order eggs and bacon, dinner at the restaurant was one of our best meals, location is amazing and hotel itself is historic!
Business_and_leisure Family
10/10
Exceptional
22 Jun 2025
Christian
The hotel was perfect! An absolutely amazing location right in the heart of the city. Plenty of restaurants and stores in the area. Staff was very friendly and helpful
Leisure Family
4/10
Poor
18 Jun 2025
Courtney
Our stay at this hotel was unfortunately well below expectations. From the moment we arrived, the front desk staff were cold and unwelcoming, which set the tone for the rest of our visit.
The most frustrating issue was the air conditioning. The hotel controls the temperature, so we had no ability to adjust it from our room. On our first night—during a stretch of nearly 90-degree weather—the air conditioning in our room was broken. Despite repeated calls to the front desk, the staff offered little help. The only solution provided was for someone to manually turn the system on every 30 minutes throughout the night.
This required us to keep calling the front desk repeatedly, even waking up the staff member at times because they had forgotten to switch it back on. It was incredibly disruptive and completely unacceptable for any level of hotel, let alone one that positions itself as accommodating to guests.
While we understand that things can go wrong, the lack of urgency, empathy, and basic customer service shown by the staff made a bad situation even worse. I would strongly advise others to consider alternative accommodations.
Also, they claim to be a 4-star hotel, however, the only amenities in the room were soap and shampoo. No lotion or conditioner. No bellmen either . Moreover, breakfast was not included in the price and cost 24€/person.
The hotel did credit us the first night due to the broken air and moved us to another room, but the situation was already fractured.
Leisure Family
10/10
Exceptional
13 Jun 2025
Scott
All good
Leisure Family
10/10
Exceptional
10 Jun 2025
Rhonda
This hotel was great! It’s old and has a lot of charm, very unique! The location was perfect and the staff members were very helpful! I would definitely stay here again.
Friends_and_family Friends
10/10
Exceptional
31 May 2025
Douglas
Hreat
8/10
Excellent
28 May 2025
Janet
Central location, well appointed bright rooms in an historic hotel, terrific breakfast buffet.
However, we were given a voucher for a free welcome drink at the hotel bar when we signed a card saying that we didn't require daily room cleaning service. But we had to pay full price for a glass of wine because we selected a more expensive wine off the menu, not their 'house' wine. We weren't aware of any restrictions, nothing was written on the voucher and we had placed them on the table when we ordered our wine. We felt the error was theirs which they more or less acknowledged but they wouldn't offer us a credit or even a discount at check out. It was a small thing but we thought it was the least they could do. We had two rooms and stayed for three days.
Leisure Family
10/10
Exceptional
22 May 2025
ANDREW
Staff were excellent
Leisure Family
10/10
Exceptional
21 May 2025
Robert
Great hotel and restaurant. Lovely people and Mozart stayed here. Great experience. People there so nice.
Leisure Self
10/10
Exceptional
20 Apr 2025
Irene

Old World Charm with modern style!

This 4-star hotel is centrally located near the Salzach River and Maria-Theresen Strasse - the main pedestrian walking street. It’s an historic corner building with guest rooms that have been renovated for modern
comfort. The shower was one of the best! The downstairs restaurant and bar does a brisk business, which is due to the excellent regional cuisine and creative cocktails. We enjoyed a fabulous dinner and bottle of wine followed by a local dessert of vanilla Ice cream with pumpkin seed crush and oil. A bit odd sounding, but totally delicious!
Partner
10/10
Exceptional
05 Apr 2025
Robert
Have you ever had a chance to live at the room where Mozart or Paganini has stayed? Or other mega famous people ( and the list is very long and impressive ). Goldener Adler is a unique hotel which has got its “face”,it has succeeded to preserve the old charm augmented with the modern day comfort.And Austrian people are so friendly and welcoming! The young waiter Karl who we met at the restaurant downstairs was extremely helpful. And yes,trying local cuisine is an absolute must . Can’t wait to return to enjoy Innsbruck and Goldener Adler at Christmas time .
Business_and_leisure Family
10/10
Exceptional
05 Mar 2025
Laurie

Right THERE!

The staff was lovely, the included breakfast Very Good (especially the fresh orange Juice) and the hotel itself very comfortable. Being just inside the Old city was perfect. Only a mile from the train station, a quick €11 ride.
Friends_and_family Friends
8/10
Excellent
05 Mar 2025
Verified traveler

Solo in Innsbruck.

Amazing location, friendly staff. In the heart of old Innsbruck. Humble breakfast.
Two minor inconveniences: no parking on the premises and the lock box was not working.
Self
6/10
Pleasant
01 Mar 2025
Christine

Solo travellers beware

I loathe when solo at a hotel, particularly being female,
when you get allocated the very worst room in the hotel.
Zero aspect. Like being in a corridor with a shower at the end. As I have stayed in this hotel in the past, I had assumed they would take care to give me a better standard of room. Everywhere I go, they give me the cupboard room. Why in this day and age of solo travellers. I did not argue about it this time as was tired and I am also tired of always requesting a better room.
Was not pleasant at all. I would have upgraded but not even asked. I gave up. Seven days was an eternity.
Self
10/10
Exceptional
12 Feb 2025
Daniel

Best spot

Right across the road from the Golden Roof... can't ask for a better location to see Innsbruck! Some of the rooms have adjoining doors, so careful you find your bathroom door ... some gonk next door flipped out when I turned the wrong door handle :/
Friends_and_family Family
10/10
Exceptional
09 Feb 2025
wanda
What a lovely surprise! This historical hotel and its’ outstanding staff exceeded any expectations I had. I was fortunate to get room 1390- beautiful views out of three windows. Fabulous home base for four days to explore the area. It was effortless to take the train to Kitzbuhel and ski for the day. The front desk staff were so kind and wonderful!
Leisure Self
10/10
Exceptional
20 Jan 2025
Sarah
A lovely historic hotel right in the centre of town.
Friends_and_family Family
10/10
Exceptional
06 Jan 2025
Erik

Just do it

Don’t even look elsewhere just book it! This is literally in the middle of the town, has an amazing restaurant, and has that old school feel because it’s literally like 400+ years old - BUT it’s nicely updated on the inside! Don’t think twice just do it already!
Friends_and_family Family
10/10
Exceptional
13 Dec 2024
SALLY
Very friendly and helpful staff. Amazing location and a wonderful sense of history.
Leisure
10/10
Exceptional
09 Dec 2024
Jenna
Perfect location! This hotel was in a perfect location for old town and accessing the tram/cable car to the top of Innsbruck.

Cute unique hotel with lots of character. The room was spacious, clean and the perfect place to rest our head at night.

Highly recommend staying here.
Leisure Family
8/10
Excellent
05 Dec 2024
Philip
Very nice hotel, with amazing location!
Partner
6/10
Pleasant
30 Nov 2024
Marijane
Perfect location for the old city and the Christmas markets. The breakfast is not worth 24 euros tho. If you’re a picky diner like me the hotel restaurant may disappoint. Baby deer? Come on. They prepared a chicken breast for me as the rest of the menu was game oriented which was very kind. Also did not like the stuffed animals and mounted animal heads here and there. Would not stay again but others may not be bothered by all that.
Leisure Self
10/10
Exceptional
29 Oct 2024
John
In operation since 1390 this hotel is in the middle of the historic district The hotel is up to date in its amenities, has wonderful staff and the food is delicious
Leisure Self

Location & surroundings

Hotel Goldener Adler, Bw Signature Collection
Herzog-Friedrich-Strasse, 6, Innsbruck, Austria

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Hotel Goldener Adler, Bw Signature Collection

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