Sonesta Select Phoenix Camelback

United States , Phoenix Area - AZ
Phoenix, 2101 E Camelback Rd
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100 reviews shown

4/10

Poor

05 May 2026

Hector

Amenities were not adequately explained at check-in; I had to ask several questions.
Room was dark/poorly lit. Toilet seat was dirty. Towel had hair on it.
It is, however, within walking distance to several shopping and dining options.
Overall, I was disappointed and would not stay again.

Self

10/10

Exceptional

04 May 2026

REINALDO

greta location

Self

10/10

Exceptional

04 May 2026

Paige

In a plaza with lots of different types of places to eat. Nice place. Would stay again

Partner

4/10

Poor

30 Apr 2026

Steve

For the price of the room, it is very basic. There is no breakfast included. They don’t even have coffee in the lobby. I was assigned a handicap room, which is great for people with handicap but terrible for somebody who doesn’t have one. There’s no space in the bathroom to even put your toiletries because they needed to save room for a wheelchair. The shampoo and conditioner dispensersin the shower were both empty.

Family

10/10

Exceptional

28 Apr 2026

Kristen

Quick stay before leaving the next day, didn’t want to drive 2 hours from Sedona so we just stayed for one night, it was great

Friends

8/10

Excellent

28 Apr 2026

Pauline

very nice stay

Partner

10/10

Exceptional

26 Apr 2026

Tim

Good experience

10/10

Exceptional

23 Apr 2026

REINALDO

good location

Self

10/10

Exceptional

22 Apr 2026

Derek

Very clean room and friendly staff

Partner

6/10

Pleasant

18 Apr 2026

Regina

Equivalent to an older Courtyard. Good for a one night stay.

Friends

10/10

Exceptional

15 Apr 2026

Ana

This is my second time staying here. It’s a central part of Phoenix with lots of retail and restaurants nearby. I would recommend and stay here again. Staff is always friendly.

Family_with_children

10/10

Exceptional

15 Apr 2026

Dave

Clean, comfortable bed, courtyard room very quiet.
Oodles of local food options

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Ann

Parking was easy, location is great - close to shopping, restaurants, the airport, and freeways.

Friends

8/10

Excellent

14 Apr 2026

REINALDO

GOOD LOCATION

Self

8/10

Excellent

14 Apr 2026

REINALDO

GOOD LOCATION

Friends

10/10

Exceptional

14 Apr 2026

REINALDO

GOOD LOCATION

Partner

8/10

Excellent

14 Apr 2026

REINALDO

GOOD LOCATION

Self

10/10

Exceptional

14 Apr 2026

REINALDO

GOOD LOCATION

Partner

10/10

Exceptional

14 Apr 2026

REINALDO

GOOD LOCATION

Friends

10/10

Exceptional

14 Apr 2026

REINALDO

GOOD LOCATION

Friends

10/10

Exceptional

14 Apr 2026

REINALDO

GOOD LOCATION

Self

10/10

Exceptional

14 Apr 2026

REINALDO

GOOD LOCATION

Partner

10/10

Exceptional

14 Apr 2026

REINALDO

GOOD LOCATION

Family_with_children

10/10

Exceptional

14 Apr 2026

REINALDO

GOOD LOCATION

Self

10/10

Exceptional

14 Apr 2026

REINALDO

GOOD LOCATION

Friends

10/10

Exceptional

14 Apr 2026

REINALDO

best hotel

Friends

8/10

Excellent

12 Apr 2026

Monetta

Wonderful front desk staff member who was very attentive from the moment of first contact until checking out, very friendly, and personable. Clean property, did not eat breakfast as it is not complementary, no on-site lunch or dinner options, Starbucks on-site is not staffed and the front desk associates are expected to prepare orders and figure out how to make them upon request, nice pool and hot tub, quiet stay, mattresses need upgrading, we had less than half a roll of toilet paper for three people, ample nearby restaurant choices, multiple stores in immediate area.

Family_with_children

10/10

Exceptional

12 Apr 2026

Olga

Good location close to a target, Nordstrom Rack and Cheesecake Factory among others. Ataff really nice. Would stay again

Self

10/10

Exceptional

09 Apr 2026

Trisha

Staff was incredible. Room was great. Super cozy! Thank you! 😊

Partner

10/10

Exceptional

08 Apr 2026

stephanie

Great location

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Mitchell

Had a great one night stay here. Super comfortable bed and clean room.

Self

8/10

Excellent

01 Apr 2026

Grant

The shower was disappointing. The showerhead made it difficult to get clean and the chosen soap/shampoo/conditioner had a sickly sweet small.

10/10

Exceptional

26 Mar 2026

Amy

Wendy, at the front desk, really made our trip so pleasant and memorable! She was so personable and went out of her way to help us with any questions. You can always ask if you need more towels, coffee, or a room refresh. The room was extremely quietwhich as a light sleeper. I appreciated. The hotel is in a mall so it is so easy to run over to Whole Foods or Trader Joe’s if you need any snacks. And there are great restaurants also within a two minute walk- so the location is perfect! It was 12 minute drive to the airport during rush-hour. It’s North of the city so easy to hop on the highway to go up to Sedona or head east to Lake Saguaro.

10/10

Exceptional

24 Mar 2026

Chad

Walkable distance to places to eat or shop!! Very clean rooms and staff was good

Partner

8/10

Excellent

23 Mar 2026

Malik

This was my third or fourth time staying there, which says pretty much that it is a good place to stay. Unfortunately, I ended up paying over $300 per night due to Spring Training games going on and prices being hiked to the point of insult. That was the only thing I was upset about with this stay. It's not worth near that price per room and it just felt wrong to be a victim of gauging due to high bookings and such. In any case, I enjoyed my stay. The staff is always friendly and the rooms are clean. The bed was comfortable and the A/C worked well. My only complaints would be the lame water pressure in the shower, and yes, I understand water restriction saves water but if I spend twice as much time trying to wash off soap and shampoo due to that, is it really saving water?? I will definitely look to stay again as it's only about 10 minutes or so from my mom's house, so it can be convenient. Not ever again for what I paid though. I thought it was also a disappointment that I seem they offer senior citizen prices that did nothing to really ease the cost. Twin Peaks and other restaurants and bars are all nearby as well, which is a plus. Parking lot is convenient and you can park in the two-floor garage area with parking pass, when necessary.

Self

8/10

Excellent

22 Mar 2026

Scott

Nice property. Quiet.

Partner

10/10

Exceptional

18 Mar 2026

Hector

Great room and staff

6/10

Pleasant

16 Mar 2026

Brian

Check in was quick, but front dest worker was not very warm and provided no information about what the hotel offered. Check out was better.

As for the room, the room was average, but the refrigerator did not work, the water pressure in the shower was weak.

Self

8/10

Excellent

11 Mar 2026

Sheila

Great place for shopping and restaurant choices. Close to the airport and fairly quiet. Great having a Starbucks in the lobby for breakfast and great coffee!

Partner

10/10

Exceptional

11 Mar 2026

Jessica

Kind professional staff, clean, quiet and restful sleep with parking included! Can’t ask for more than that! We slept well. We would definitely stay again and recommend others.

Business

10/10

Exceptional

07 Mar 2026

Renee

The front desk staff was out of this world amazing! Friendly, efficient , helpful and always smiling. They made the stay even better, which the room was also great and the facilities are clean, GREAT location and lovely front lobby with just the right amenities! Will be back.

Partner

10/10

Exceptional

06 Mar 2026

Darrell

I felt safe. But they charge the room total, then half the charge one day and other half the next day. Even though all three charges were pending, it was real weird that they double charged in pending charges to my credit card. I did talk to the front desk after the first day and they said something was set up wrong but then the next day they charged me for another day so it's just all weird and felt uncomfortable.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

David

overall nice hotel

Friends_and_family Family

6/10

Pleasant

03 Mar 2026

Crystal Hope Chandra

Rooms were clean but poor condition very old

Partner

10/10

Exceptional

01 Mar 2026

Annette

The front desk attendant was friendly and efficient. The room was spotless and had everything we needed. The entire hotel had a cozy and clean feel.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Trisha

Staff was great. Rooms are nice.

8/10

Excellent

01 Mar 2026

Patrick

Clean room. Great location

10/10

Exceptional

28 Feb 2026

mary

The staff was extremely friendly. The pool and courtyard are very pretty. Rooms are spacious. Beds are comfortable, and room was very quiet. It's in a great location.

Partner

6/10

Pleasant

25 Feb 2026

James

Room was clean, but a bit dated.

Partner

6/10

Pleasant

24 Feb 2026

Renee

The room was very clean and comfortable and the hotel itself is quite nice. However, we had an issue with the hotel's jacuzzi/hot tub. There was so much chlorine in it, that we weren't able to enjoy using it. Our skin itched terribly for several days afterwards, similar to a minor chemical burn, and the water actually changed the color of my bathing suit. I would strongly recommend the hotel to reduce the amount of chemicals they use in it. If management were to do this, I would consider staying again but not unless this change is made.

8/10

Excellent

23 Feb 2026

Chris

This place is in a good location near great restaurants and shopping. The rooms are a little tired but certainly still satisfactory. Staff was helpful. Especially, Christine at check in who was personable and took care of us. lol was fine. Water filling station that doesn’t work. Rock speakers that weren’t in. And a pool filter that I cleaned out due to debris backing up. Nothing that was a deal breaker for us, but the hotel itself lacked touches that make hotels feel special.

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Ryan

Average at best.

Partner

8/10

Excellent

22 Feb 2026

Dawn

Room was clean

Family_with_children

10/10

Exceptional

21 Feb 2026

Jeffrey

The lady at the front desk was just wonderful. Top notch place.

8/10

Excellent

21 Feb 2026

Michelle

Staff was good. Room could use some updating.

Partner

8/10

Excellent

20 Feb 2026

CHARLES

good value for the price

Self

8/10

Excellent

20 Feb 2026

mary

Courteous staff, clean rooms and great location

Partner

2/10

Poor

18 Feb 2026

Judith

They did not inform us of the change of room they gave us after showing us the type of room we paid for.......
evening staff was very short and did not really take care of the customer's needs....No communication concerning the changes in room accomodations, between customer and staff....

Partner

2/10

Poor

17 Feb 2026

Veniamin

outdated rooms. Negleting staff

6/10

Pleasant

16 Feb 2026

Kenya

The room was cleaned but the layout made it cramped. Not a fan of the bathroom sink being outside the bathroom. The shower water pressure was weak but the hot temp was good

Leisure Family

10/10

Exceptional

15 Feb 2026

Kacie

Staff was great! Rooms were clean and everything was convenient!

Leisure Partner

10/10

Exceptional

14 Feb 2026

Paul

Close to food and shopping.

Business

10/10

Exceptional

09 Feb 2026

William

nicely furnished room, very clean, everything worked well

Leisure Family

2/10

Poor

08 Feb 2026

robert

My bathroom was dirty and I asked for two days for it to be cleaned and it wasn’t and they didn’t care that it was dirty

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Malik

3rd time staying there, this time solo. It's my new favorite when I visit my mom in Phoenix. Close to a ton of restaurants, easy access to parking, seemed safe, and was a very comfortable bed and clean room.

Leisure Self

10/10

Exceptional

01 Feb 2026

Malik

Room was clean, the bed was very comfortable, and it was very easy to access. Staff is always friendly and they have a Starbucks in the hotel for those folks that like that. Next door to many locations for food and drink. I have stayed 3 times now and been happy. Prices are great as well compared to other spots.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Daniel

Everything

6/10

Pleasant

29 Jan 2026

Aaron

Some stains on the ceilings

10/10

Exceptional

21 Jan 2026

Lauryn

Clean and comfortable, nice amenities

Leisure Partner

10/10

Exceptional

21 Jan 2026

Leah

Clean room. Excellent location, very walkable. We had a first floor room right across from the pool.

Business Family

4/10

Poor

19 Jan 2026

Juan Carlos

Room conditions and problem resolution

Business

4/10

Poor

18 Jan 2026

Charlie J

Not the best other than a low price in the Biltmore area. We asked for a little later checkout and were denied, we asked for an extra blanket and never got it. There were someone else’s pants in the drawer and their breakfast wasn’t complimentary.

Other than that it was a value night in Phoenix. Parking is abundant and it’s next door to the Nordstrom Rack off of Camelback.

10/10

Exceptional

18 Jan 2026

Jean

We like this hotel

Leisure Self

8/10

Excellent

16 Jan 2026

Paul

Clean room. Near doors/elevator so a little noisy but not bad.

Business

8/10

Excellent

15 Jan 2026

Lawrence

Nice clean room, quiet.

Leisure Family

6/10

Pleasant

13 Jan 2026

leonardo

I asked if I could get a room at a higher floor. The from desk person said that the hotel was full and couldn’t give me a different room. The hotel obviously wasn’t full. This employee was not nice and not friendly the minute I walked in.
At the room. When I got in, I sensed a bad smell. I discovered a container with rotten grapes inside in one of the cabinets. There was also a lot of crumbs on the sofa and all over the floor. Night stands, desk, tv stand were very dusty.

Self

10/10

Exceptional

12 Jan 2026

Kathleen

The staff was very accomodating, especially the front desk and housecleaning lady .

Leisure

6/10

Pleasant

09 Jan 2026

Robert

Comfortable and clean room on arrival, however there were no housekeeping services performed for our three day stay. Not that big of a deal to not have fresh sheets or towels everyday but the room coffee needs to be resupplied every day. Had to go ask for it at the front desk. Also, never saw any kind of breakfast food offered.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Terrill

The staff was so nice and the hotel was was not only clean but beautiful. As a decor junkie, my compliments go out to whoever designed this hotel. I spent a lot of time noticing the exacting details in my room, not only in the furniture but in the repeating patterns in the carpet, drapes, wallpaper and pillows. I say bravo and ten thumbs up

Business Self

8/10

Excellent

07 Jan 2026

Mihoko

Checked all the boxes i n terms of room amenities and the staff was polite and helpful.

Business Self

6/10

Pleasant

07 Jan 2026

Susan

The girl at the front desk was not helpful with anything she had an attitude. Not nice.

Leisure Family

6/10

Pleasant

03 Jan 2026

Erik

It’s rated higher than is deserved for this hotel. It is a worn out hotel and it shows. Small rooms, worn out looking in the rooms and halls.
There was a big dog in the room next to ours that was barking and then later had a poop towel just laid out in the hall and reeked of dog poop on the way by that room.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Kyra

Clean,frirndly staff

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Oscar

Room was clean and staff was great. Fridge was small. Parking and places to eat were great.

Partner

10/10

Exceptional

29 Dec 2025

Jessica

Great location! Clean and comfortable! Would definitely stay again!

Partner

2/10

Poor

28 Dec 2025

Matthew

I was racially targeted by a guest at this hotel and the staff provided no help or assistance to resolve the matter. I stayed with my 2 dogs for a total of 4 nights. On my first day, the guest who was staying in the room next to me was overheard muttering derogatory statements by another guest at the hotel. When he brought the matter up to staff - nothing was done.

Throughout the day, the furbo (dog camera) that i set up in my room recorded banging and my dogs were seen barking at the adjoining wall of the guest. She was clearly antagonizing my dogs. But instead of asking the guest to stop the banging - staff decided to cite me for my barking dogs and threatened to end my stay (without refund) if the dogs did not stop barking. Thankfully the guest checked out of the hotel the next day and my dogs were fine to stay in the hotel the rest of the stay.

10/10

Exceptional

24 Dec 2025

Gwyne

Quiet, love the black out curtains, you cant even tell the sun came up. It was clean and comfortable. Would return.

10/10

Exceptional

23 Dec 2025

Bruce

Great staff and rooms. Good location and self parking.

8/10

Excellent

22 Dec 2025

Gabe

Parking was easy.

10/10

Exceptional

21 Dec 2025

Joseph

Was a comfortable stay.

Friends_and_family Family

8/10

Excellent

18 Dec 2025

Michael

Hot tub was great, except gates locked too early.

Leisure Partner

10/10

Exceptional

15 Dec 2025

CHRISTOPHER

All in all the hotel and room was clean and welcoming. staff was friendly upon checking in and out. Parking was easy.

Business

10/10

Exceptional

14 Dec 2025

Neil

Great location in Phoenix’s very walkable Town & Country shopping, with restaurants, sports bar, shops, Trader Joe’s, Whole Foods. No issues with room, etc.

Friends_and_family Family

6/10

Pleasant

13 Dec 2025

Russell

As soon as we walked into our room we could smell mild dog urine odor. The room was comfortable but oddly arranged.

The biggest issue was a clogged drain in the tub/shower. My wife found herself calf high in backed up water and a very slippery tub surface. I had to shower in a different room because I didn't want maintenance coming to our room so early.

The room i showered in also smelled of dog urine. Perhaps all the first floor rooms are dog friendly.

Otherwise, the hotel is in a great location with convenient parking and friendly staff.

Leisure Partner

8/10

Excellent

08 Dec 2025

Kathryn

Kind staff, nice and spacious lobby. Rooms are a little dated but otherwise clean and quiet. Very convenient location with grocery, shopping and restaurants in the same center just steps away.

Business Family_with_children

10/10

Exceptional

05 Dec 2025

Katherine

Clean room, good parking

10/10

Exceptional

02 Dec 2025

stacy

Always a great place to stay, great staff, great area, and clean

Leisure Friends