Sentral Alloy Midtown

10/10

Exceptional

09 Jun 2026

Alexis

I absolutely love this place. Accommodating with my service dog, nice spacious apartment, awesome staff, quiet. I’ve debated signing a lease here!

Self

10/10

Exceptional

06 Jun 2026

Brian

Great location

10/10

Exceptional

04 Jun 2026

Sindee

Loved it here.

Partner

10/10

Exceptional

02 Jun 2026

Cortez

Clean

Partner

8/10

Excellent

19 May 2026

Sergio

It was okay . Not enough towels and the view was not good

Partner

10/10

Exceptional

17 May 2026

David

Great place to stay for your trip!

Friends

10/10

Exceptional

01 May 2026

Gena

Everything was great, but

2/10

Poor

28 Apr 2026

Richard

I had to go to doctors appointment fort my dad got this hostel last minute but wasn't a hotel more like air b and b and couldn't bet in we had to pay for another hotel it was late when we got there and couldn't get a hold of anyone till we were at another hotel also couldn't get a refund so ya was horrible experience and wast of money looks nice but wouldn't know. I mean some of the blame is on me I did this last mintute in a hurry so I could make it to my dads appointment but in Expedia it was under hotels so I expects a front desk to be open even at 12am. like I said at that hour is more like a air b and b than hotel

Family

10/10

Exceptional

24 Apr 2026

Jamie

Great place to stay

Self

10/10

Exceptional

24 Apr 2026

Paul

Great stay all the way around!

Business

10/10

Exceptional

22 Apr 2026

Tomathan

Clean, comfortable bed, basic kitchen utensils are offered like pots,pans, etc. fridge, coffee maker, Also washer and dryer.

Business

10/10

Exceptional

20 Apr 2026

James

Very nice. Airbnb style apartments but helpful staff onsite.

Family_with_children

10/10

Exceptional

18 Apr 2026

Blake

Really clean and convenient property. The rooms are big and have everything necessary to cook with if you want. The washer/dryer are also great and the provided bath products are really high quality. The self-check in is a little bit of a hassle, but they do have staff available during most hours on-site to help.

Self

8/10

Excellent

18 Apr 2026

Raúl

Check in pain in the as&
Parking 21$
Carpet in bedroom old and gross
Everything else ok

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Laurie

The apartment was spotless and welcoming. The beds and linens were on a luxury level. The two bedroom we had was the perfect size, with large, clean bathrooms. While the building is situated uptown, 2nd street is a fairly quiet street with nice sidewalks for walking the dogs, or taking your own walk. There is also a pretty nice doggy park on the property, complete with water fountains and benches. That too, was clean and tidy. Just a block away, you have many different restaurants and some shopping. Everything was in great condition and, again, very clean. Definitely staying here again.

Friends_and_family Family

4/10

Poor

17 Apr 2026

carlos

There’s not parking.
You have to pay an extra charge for parking

Friends

10/10

Exceptional

17 Apr 2026

Holly

Clean

10/10

Exceptional

13 Apr 2026

Aaron

clean friendly staff

Partner

2/10

Poor

12 Apr 2026

LaShawna

Room had way too many gnats and other bugs crawling around, the floor was so dirty my slippers were black on the bottom. All of those touch screen and keypads looks like they were never clean. Parking is atrocious and too expensive $15 a day and you have to use Parkade. If nothing is available the only other parking is street parking which fills up fast!

10/10

Exceptional

10 Apr 2026

Sindee

The property is centrally located to anything you would want to do, it's very secure can't go anywhere without a code and a key, exercise facilities are really good and parking is easy and convenient.

Partner

10/10

Exceptional

08 Apr 2026

Joseph

Great room, super clean and a breeze to check in and out of.

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Kathleen

Was wonderful! Easy for public transportation and very quiet. Amazing amenities.
Ding… the shower floor was like ice. Need a non-slip shower mat! Be ever so careful!!!!

6/10

Pleasant

05 Apr 2026

Anna Marie

Not enough creamer or sugar for coffee for the stay. Not enough towels n towels were dirty. Had some trouble with the paid parking as well. The property is nice though! Staff nice too!

Partner

10/10

Exceptional

01 Apr 2026

Darryl

Great staff
Great value
Lots of room
Modern

Only thing is do not check in late it’s confusing

Self

10/10

Exceptional

31 Mar 2026

Laterea

Outstanding.

Self

10/10

Exceptional

28 Mar 2026

Jennifer

Everything about this listing made me feel safe, the accommodations were super clean

Self

10/10

Exceptional

27 Mar 2026

Elizabeth

Downtown and walking distance from a lot of restaurants. Staff was courteous and helpful. Clean rooms and restroom.

10/10

Exceptional

26 Mar 2026

Erin

The property is a perfect blend of hotel and home. The location is exceptional. Parking was easy to find.

8/10

Excellent

21 Mar 2026

Lisa

The check in process and parking process is unusual but worked put fine. The apt is stocked well and i appreciate that the sitting area and t.v. are separate from the bedroom. We had an issue figuring out the ac. The location is ok to one side the Phoenix area seems run down but in the other direction are high rises and newer bldgs and restaurants.

Partner

4/10

Poor

18 Mar 2026

Melody

This property has potential, but the guest experience needs serious attention before it can be recommended.

The check-in process was the biggest issue. There is no staffed reception desk, no clear signage, and a lack of instructions for navigating the property and locating your room. It took close to an hour — and help from a passing stranger — before we figured out that access required walking through a parking garage to an unmarked door. For anyone arriving after dark or for the first time, this is genuinely stressful.

The unit was lovely and functional once we got there. But the surrounding area is isolated, with no dining or conveniences within easy reach.

This is an apartment-style rental, not a hotel, and the Hotels.com listing should make that clear upfront. I wouldn't book again.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Aaron

Yes

10/10

Exceptional

12 Mar 2026

Tracy

The room was very nice, spacious and clean. The pool is small but very relaxing and beautiful. We would stay again.

Family

8/10

Excellent

12 Mar 2026

Amanda

Room lacked cleanliness. It was dusty, doors needed to be wiped down (lots of dirty hand prints) and the floor was dirty.

Partner

8/10

Excellent

04 Mar 2026

Meghan

Enjoyed our stay. The apartment itself was a little dirty and the flooring was peeling up. The parking situation was horrible. I paid for an assigned spot and another car parked there twice during my 2 day stay. I would absolutely stay here again.

Partner

6/10

Pleasant

04 Mar 2026

Jason

They are renting out apartments or condos. Mine had a full kitchen, living room and bedroom. Super nice inside. The check in sucks. You go to a computer and it takes you through all kind of steps. Mine did not work. I was lucky that somebody was there to reset it. After 9 pm you are out of luck. You live in an apartment like complex with full time tenants. This was a little akward. The worst is they do not have enough parking, so you have to go fend for yourself and find parking spots on a super crowed street. You have to park blocks away and walking in the dark from your car sucks. The apartment was super nice, the process and parking suck.

4/10

Poor

02 Mar 2026

Anabel

Didn't enjoy the pool

Family_with_children

10/10

Exceptional

28 Feb 2026

Johnny

Nice staff and Gym. Bed was comfortable.

2/10

Poor

27 Feb 2026

Bryan

Our plane was delayed

4/10

Poor

25 Feb 2026

Nicole

I hate, hate , hate writing bad reviews but if you’re spending money on a place you need to know.

We arrived at 5pm. Check in was at 4pm. It’s self check in, so when my confirm number didn’t work there was someone there to tell me that the room wasn’t ready yet. I booked a two bedroom apartment. He asked if I wanted a different room with only a king size bed. No. So we walked to a restaurant to eat, as they held our bags for us. We got back around 6:30-7, and couldn’t open the front door. There was someone standing there from staff that just kind of ignored us. Another person that was leaving finally opened the door for us. We didn’t self check in, and proceeded up to our smelly room.

The apartment was really, really nice. Except for the smell. We were put right by the trash shoot, and you can hear it (I think that’s what I was hearing throughout the night) and smell it.

Then there was the broken shower issue in one of the bathrooms, as well as long hairs stuck to the wall. Check out is at 11, they had no time to clean?

I’m going to finish with saying I hope this is an isolated incident, and the person that helped me check in was really nice.

Friends

6/10

Pleasant

23 Feb 2026

Marcos

Place was ok , what threw me off was no tv in the room. Staff was nice check in was confusing and the way room numbers are assigned. 2 building and wifi was real weak. Nice play though

Partner

8/10

Excellent

18 Feb 2026

Faith

Staff was helpful

10/10

Exceptional

15 Feb 2026

Ryan

Technical hiccups with check-in, (sorry forgot girls name) BUT she made my check in process soooooo smooth, very friendly and accommodating property. Definitely will book again.

Leisure Self

10/10

Exceptional

01 Feb 2026

Sandeep

Spotless. Easy checkin. Convenient location

10/10

Exceptional

30 Jan 2026

Brittanie

The space was GORGEOUS!!! Would stay again on my next visit!

HOWEVER- They absolutely need a better system for checking in.
Personally I came in as a solo traveler and with my flight delayed I didn't make it in until 3am! So even with all the instructions it can be very scary and overwhelming to not have a direct help line.
I think if the check in kiosk should be held in the area guests live it would be much much easier and less confusing.

Leisure Self

6/10

Pleasant

27 Jan 2026

Michael

N/A

Business_and_leisure

8/10

Excellent

27 Jan 2026

Florence

Clean room and amenities but there was no clear instructions to get to out room after hours. That was a pain. Aside that everything was perfect.

Business_and_leisure Family

10/10

Exceptional

26 Jan 2026

Markos

The room was good. Had all the commodities. There was no cleaning added to the price but that was better as we had the feeling of home

Leisure

10/10

Exceptional

22 Jan 2026

Jason

Clean, centrally located, it had everything i needed

10/10

Exceptional

18 Jan 2026

Elizabeth

Great customer service. Room was nice and clean

10/10

Exceptional

18 Jan 2026

Maria

Nice hotel, location was great. Nicer than I expected.

Business

8/10

Excellent

17 Jan 2026

sandra

Please just throw out the small
Living room throw rug , it is all stained & worn. Other than that always a great stay !

Business Self

2/10

Poor

16 Jan 2026

leann

Check in was confusing the front offic19621962

10/10

Exceptional

12 Jan 2026

Matthew

Had everything we needed

6/10

Pleasant

09 Jan 2026

David

Staff was helpful at check in which we found confusing. Room was clean and nice but the tv was not easy to operate. The heater was impossible for me to get running and the glow from the box was so bright it was difficult to sleep. Shower floor needs better slip protection and the plate around the shower

Partner

6/10

Pleasant

04 Jan 2026

Jessica

It was fine for what I needed, which was a clean play to stay in walking distance from the hospital where I was attending a conference. The apartment was well stocked. I didn’t get to use the amenities but it was nice to have them as an option. But the room and overall building were just super sterile and kind of soulless.

Business

10/10

Exceptional

24 Dec 2025

sandra

Loved it , clean & comfy

10/10

Exceptional

23 Dec 2025

Alexander

The place was clean and spacious. Would stay again!

Friends_and_family Friends

10/10

Exceptional

22 Dec 2025

Todd

Best hotel in phx

6/10

Pleasant

14 Dec 2025

Nathan

It was difficult to access the building and the person at the front desk was non-helpful and condescending.

Leisure Family

10/10

Exceptional

14 Dec 2025

Caitlin

There was no milk in the lobby coffee area

10/10

Exceptional

13 Dec 2025

Maria

Everything was great. Lobby staff not so friendly the one we encountered when we had questions.

10/10

Exceptional

08 Dec 2025

Allison Jean

This hotel was also an apartment complex and it was very nice. The bed was comfortable and the design of the unit was very modern. The roof deck has a great view, comfortable couches and a fire pit. Swimming in the heated outdoor pool while it was in the 40s outside was fun! The living room furniture was a little small and h comfortable but it was nice to have that bonus space.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Todd

This is the best hotel in phoenix at this price point hands down they have every thing. Washer/dreyer, full kitchen,its a 1 bedroom so you have 2 seperate rooms. The pool is heated and open 24 hrs thats un heard of at a hotel. Stay here and you will absolutely fall in love with this place. Oh ya and you can check in any time they have a kiosk you can use that will except payment and give you your room keys

Leisure Partner

10/10

Exceptional

06 Dec 2025

Gail

The apartment was spotless and everything needed. The beds were very comfortable! I’ll definitely stay again.

4/10

Poor

03 Dec 2025

Brian

This is for room 1313. Modern condo look and feel, but several issues mean I wouldn't book here again. There was a large splotchy orange stain on the rug by the couch, the lighting is all bright bare bulbs and recessed lighting that give an almost painful glare off of all the shiny surfaces. The tv didn't work, \"live\" tv used some streaming that returned errors or was \"buffered\". The bathroom ceiling has some mold coming through from apparent leak above. The shower head plumbing wasn't fully finished and there's a gap into the wall. There was only a down comforter, with no separate sheet, but the AC minimum was 70 degrees, so woke up drenched in sweat in middle of the night. And could hear all footsteps of uspstairs neighbor in the bedroom. Feels thin. Clean and modern, and convenient, so ok if that's all you need for a short stay.

Business

10/10

Exceptional

28 Nov 2025

Starla

Second time here and already planning future stays , Staff are nice , atmosphere is relaxing , pool amazing my favorite place , units are nice overall . They are not the same size I found out but still had an amazing time celebrating Thanksgiving . The dishwasher had some leaking that’s the only small issue but the new mgr came and introduced herself and wanted to sincerely apologize for that … I felt like I mattered not just someone renting a unit for a couple of days . See you all soon and one particular staff Yandy I believe I’m soo bad at names she is the ultimate best of the best always smiling and helpful however she can and honestly ready to assist to make your stay the best !!!

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Melissa

Spacious clean rental. Good location. Helpful staff. Would stay again.

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Laurie

Very clean & comfortable apartment!

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Jose

Beautiful will stay again

Business_and_leisure Self

10/10

Exceptional

07 Nov 2025

Blake

AC was nice and place was very clean. Staff was also amazing and very helpful, would definitely book again!

Leisure

10/10

Exceptional

04 Nov 2025

Stella

It’s located in a quiet area; 4-minute walk to the light rail; just one stop to the Heard Museum. Has full size ref; stove/oven, microwave, coffeemaker, dishwasher, clothes washer and dryer. plates, cups, glasses, silverware.
Very clean. The only issue I had was there were no hangers but not a dealbreaker.
Such a lovely very comfortable hotel.

Friends_and_family Friends

8/10

Excellent

30 Oct 2025

Neil

Super clean room

Leisure Partner

10/10

Exceptional

27 Oct 2025

Frederick

Great! Loved it! Like going home to an apartment instead of a hotel.

Business Self

10/10

Exceptional

26 Oct 2025

Robert

Great stay!! Loved it.

Such a nice alternative to staying in a hotel! And my friend and I had our own rooms and bathrooms. Will definitely be looking for Sentrals in other locations!

10/10

Exceptional

24 Oct 2025

Alfredo Barajas

Great location, very nice room.