Courtyard Phoenix Downtown

United States , Phoenix Area - AZ
Phoenix, 132 S Central Ave
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100 reviews shown

8/10

Excellent

20 Apr 2026

Daniel A

First room was dirty, and sheets dirty. staff gave us a new room. Construction was loud and gave a dirty feel.

Partner

10/10

Exceptional

10 Apr 2026

debra

Yes

10/10

Exceptional

07 Apr 2026

susan

The hotel is a block from the arena and stadium, restaurants were excellent, and no driving. Highly recommend it.
Side note they had a major water issue affecting elevators but was communicated ahead of time and they offered to let you out of your reservation. So the property wasn't in tiptop shape but it didn't affect our stay and we had a wonderful weekend.

Friends

10/10

Exceptional

25 Mar 2026

Katherine

The room was so clean and comfortable, staff was extremely helpful, and kids loved the pool!

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Derek

Rooms are on the small side but very clean and comfortable.

Parking is absolutely horendous here. Nothing on site but there is parking around the corner. Do it yourself instead of paying the ridiculous cost to valet

Self

10/10

Exceptional

16 Mar 2026

Jason

Very clean.

Family_with_children

10/10

Exceptional

20 Feb 2026

Eric

Very nice

8/10

Excellent

17 Feb 2026

Pauline

The hotel was beautiful and in a good location. We chose it because of the indoor pool.That was small, but lovely. It was disappointing that no breakfast was included, but nice that there was a bistro in the lobby. The room was really small. Overall, not a great value for the price, but the staff was friendly and helpful.

Family

2/10

Poor

06 Feb 2026

Brea

The whole wedding party stayed at this hotel. It was such a disappointment the customer service of the staff and how they handled the situation. For two days we had no hot water, so we couldn't shower because the water was ice cold. We were not informed about it so we just found out that the water was ice cold when we were about to get ready for the wedding. Its ridiculous that we were not inform, we could have made other arrangements to shower and get ready somewhere else. At the same time you stay at a hotel to sleep and shower and we could not shower. We went down to talk to the staff to see what happen they then informed us that the boiler was out but it would be fixed. But again the second day there was no hot water. When we talk to the manager about this his said there was nothing he could do because we booked through expedia. Horrible customer service and the internet was down throughout the stay. In addition to this issue, the internet was also out of order. Again, the staff failed to mention this during check in. For the extremely high nightly rate they charge we would have been best served elsewhere.

Leisure Friends

6/10

Pleasant

06 Feb 2026

Michael

Okay

Leisure Partner

10/10

Exceptional

22 Jan 2026

Amanda

Room was amazing and the staff was great

Friends_and_family Friends

8/10

Excellent

26 Dec 2025

Ashley

Great staff

Business Family

8/10

Excellent

22 Dec 2025

sharon

Staff at front desk were grouchy. Shower was out dated

10/10

Exceptional

23 Nov 2025

Michelle

Room was clean
staff was friendly
valet was quick
Definitely enjoyed our stay, was within walking distance from the Arizona financial stadium

10/10

Exceptional

22 Nov 2025

Gary

very nice hotel

Leisure Partner

10/10

Exceptional

13 Nov 2025

Charmayne

Clean toom..big shower

Partner

10/10

Exceptional

09 Nov 2025

Evelyn

Perfect walking distance for many things in downtown.

10/10

Exceptional

09 Nov 2025

Gwendolyn

Great location and pleasant staff!

Leisure Family

10/10

Exceptional

03 Nov 2025

Jane

Nice, new-ish hotel in downtown Phoenix close to everything.

Partner

10/10

Exceptional

28 Oct 2025

Darrin

Clean rooms. Helpful staff.

Business

10/10

Exceptional

23 Oct 2025

Analisa

Definitely would stay again rooms were clean comfortable and quiet. Location was perfect.

Leisure Family

10/10

Exceptional

22 Oct 2025

Lynn

Everything was perfect!

10/10

Exceptional

15 Oct 2025

Khegan

Excellent customer service. Kaleigha \" i hope i spelt that right \" even walked me across the street and taught me how to use the electric pay to use scooters to get around downtown. Very pleased with this hotel especially their outstanding customer service. 10 out of 10

Leisure Self

10/10

Exceptional

12 Oct 2025

joann

Yes

10/10

Exceptional

10 Oct 2025

Dave

Cool vibes all around would come back

Leisure Self

6/10

Pleasant

05 Oct 2025

Gwen

Elevator wasn’t working properly. They up sold a $50 fee for things we “might charge” to the room like $45 valet parking or restaurant items. It was not clear if this would be refunded to my credit card after we left without spending that money. The adjacent parking garage was dirty and also cost $40.

Leisure Family

4/10

Poor

30 Sep 2025

Lilliana

The only issues we had is the room was a little warm, although the thermostat said it was on and at 65 it still felt warm. The bathroom sink was a bit clogged and we noticed a lot of the outlets weren’t working

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

debra

Great location downtown

Partner

8/10

Excellent

23 Sep 2025

Gabriela

Staff was very accommodating after an unexpected complication.

Leisure Partner

6/10

Pleasant

21 Sep 2025

Danielle

The hotel is great however there is no where to park and parking garages are expensive but overall it was nice

10/10

Exceptional

15 Sep 2025

Aaron

Everything was awesome!

Leisure Family

6/10

Pleasant

14 Sep 2025

Amia

This hotel is in a nice, lively, and convenient area. Stayed here for the breezy bowl and was able to walk back and miss out on all the traffic. Hotel was clean and staff was friendly. The only downside, which is a big one for me, is the AC in the rooms. I can attest to the previous reviews that the rooms are quite hot, we had to order a fan to cool down the room. I couldn’t imagine staying here in peak Arizona heat.

Leisure Partner

8/10

Excellent

29 Aug 2025

Laura

Property was clean. The light in the restroom behind the mirror kept flashing. The shower would not turn completely off unless you put some force on it. It kept dripping and left a puddle if you didn’t close the shower door all the way. House keeping tried going into the room before check out even though the do not disturb sign was out. We called and asked for an extended checkout and was told that was fine up until 12, but housekeeping kept knocking after being told we were okay until 12. The location was very convenient and the room overall was very clean. Parking is not included. I couldn’t find that on the website. They do offer valet parking.

Business_and_leisure Partner

10/10

Exceptional

28 Aug 2025

Karen

I was very satisfied with the location, All the Staff & valet staff, Friendly & courteous. Rooms was very clean, quiet, air-conditioned & how do refrigerator?. It was a great day.

Leisure Family

6/10

Pleasant

27 Aug 2025

Joshua

The bar is located on the 4th floor. The bar is a pretentious pipe dream.

Leisure Self

10/10

Exceptional

23 Aug 2025

Nora

Siempre tengo muy buena experiencia cuando viajo a Phoenix, el hotel queda cerca del estadio de beisbol y de la arena, el staff muy amable y las instalaciones impecables, sin duda es mi lugar favorito para hospedarme

Leisure Family

10/10

Exceptional

16 Aug 2025

Monica

Walkable to concert at the Phoenix Arena.

8/10

Excellent

14 Aug 2025

Sarah

The front desk attendant when i checked in was amazing. I truly appreciate her kindness.

Leisure Self

10/10

Exceptional

10 Aug 2025

Jovan

We really enjoyed our stay at this hotel… room was very clean and comfortable. We decided to stay here because of the indoor pool and we appreciate how clean it was. Thank you

Leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Linda

Close to sport arenas. Excellent restaurant.

Leisure

10/10

Exceptional

08 Aug 2025

Leticia

Good

8/10

Excellent

08 Aug 2025

Miguel

Give a 4 star overral because the wifi its to slow, cant even see netflix on tv

Leisure Partner

10/10

Exceptional

06 Aug 2025

debra

Nice place and convenient to sports and music events. Rooms were hot but it was 114 degrees outside.

Partner

10/10

Exceptional

05 Aug 2025

Mohamed

Excellent

Business Self

8/10

Excellent

28 Jul 2025

Yuvaraj Kumar

Nice place to stay

Great place and great staff. Nice and clean rooms.

Friends_and_family Family

2/10

Poor

24 Jul 2025

Verified traveler

Disappointing

We usually use this branch of hotels but it was our first time with this location. As soon as we got into the room we realized that there were no sheets provided for the sofa bed, just an empty mattress. In addition, the handle to the toilet felt loose and could break at any moment. But I think what really frustrated us, was after a long day the TV turned off on in the middle of watching it.

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Rawa

Great staff

Business_and_leisure Self

8/10

Excellent

22 Jul 2025

Verified traveler

Perfect stay for attending concert

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Matthias

Me and my party loved the location of the area, really nice and clean. I would definitely recommend this place to stay in. The only down side was that there was no microwave in the that we were staying in. But stay was a 10 out of 10

Leisure Friends

10/10

Exceptional

21 Jul 2025

Joseph

Was there next to everything that was needed

Leisure Family

8/10

Excellent

21 Jul 2025

Derek

The inside of the hotel was clean, modern, and fresh. Room was really nice, a King sized bed with a sofa bed. Except there was no bedding in the sofa bed and when we pulled it out, there was stains on the mattress. My son ended up just sleeping in the couch cushions instead.

The area was very sketchy. Homeless people asked us for money several times. A man was sprawled out in the street just across from the hotel, pants down low enough you could see his entire hind end. We were nervous walking around at night.

Parking costs an extra 45 a night, not something we were expecting. When we tried calling to see if we could check in early, the phones just rang and rang. No one would pick up. And when we got to the hotel even though there was one person in front of us, it took almost 20 minutes to get checked in.

Chase Field was only a ten minute walk and that was pretty awesome. Debating on whether we would stay here again. With the cost of parking, might be cheaper to get a hotel further away, in a safer area, and just uber to the game. Something to consider.

Leisure Family

10/10

Exceptional

14 Jul 2025

Dawnielle

My husband and I stayed at this hotel when seeing a concert at the AZ Financial Theater. Is was very convenient. Great food options closed by too.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Gisela

I loved how friendly the staff was making us feel welcomed. The hotel was perfect walking distance to the concert we attended. Great atmosphere and hallways and rooms were very clean. The only thing I’d love more if breakfast closed an out later at 11am.

Leisure Family

2/10

Poor

03 Jul 2025

mike

Right next to the stadium and ballpark with a thriving surrounding nightlife. They billed us twice for the room though. Shame on them.

Leisure

10/10

Exceptional

23 Jun 2025

Andrea

Great hotel and staff was pleasant

8/10

Excellent

20 Jun 2025

William

Location was convenient to everything downtown.

Business Family

2/10

Poor

20 Jun 2025

Jessica

30 minutes into our stay we noticed a bed bug in one of the beds. We went and told the staff. The first person we told was super polite, moved us to a new room, and told us we would either get a heavily discounted stay or get our room fully compensated. The next day when we were checking out, they were not helpful, told us that they would call us later to let us know what was going on, but there were no notes about the issue. Then when I got a call back, they couldn’t do anything for us because we used Expedia to book the hotel. So not only did I have a bed bug in my room, but I couldn’t sleep in the new room because of the fear of bed bugs in the new bed, just to end up being lied to about what the outcome of our stay would be. Be forewarned, and make sure to check your bed for bugs!!

Leisure Family_with_children

8/10

Excellent

15 Jun 2025

Donald

Very nice staff, clean hotel close to a lot of entertainment

Leisure Friends

10/10

Exceptional

14 Jun 2025

Stephanie

2/10

Poor

10 Jun 2025

Dustin

Rooms ac was off when we got here. According to the thermostat it was 86 in here. Set it for 65 and it got to 74 by the time we woke up. Roughly 16 hrs of non stop running because the air was off and it still never got to temp or close. Shower curtain had hair and someone’s spit on it.

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Freddie

We went to a WNBA game and it was just a 4-5 min walk to the stadium. Plenty of places to eat,(walking distance), our favorite was Zen Thai restaurant bout a 5 min walk from the hotel. There is also a CVS and a grocery store close by. So if you are going to a baseball or WNBA game stay here and walk to your event. The only parking they have is valet ($45)(daily) and they roll up the sidewalk at 9pm, so getting food after that time, GOOD LUCK!!!

Leisure Family

10/10

Exceptional

09 Jun 2025

Corey

Great hotel and excellent location directly downtown with great views on the upper floors. The pool and bar were great they are both on the 4th floor. Small indoor pool, its a small property downtown and the pool is inside... Everything was well maintained and service was excellent! Very close to the Arena, shopping restaurants and sports venues.

Partner

10/10

Exceptional

02 Jun 2025

Nick

Very clean, and very nice room

8/10

Excellent

01 Jun 2025

Jennifer

The hotel had no hot water. Yes we did get 15,000 extra points credited back, but to wake up to try to take a shower was not a good result of our stay.

Leisure Partner

10/10

Exceptional

20 May 2025

Christopher

All around great experience. Front desk staff were extremely welcoming and helpful. Only issue was the AC in our room was not blowing cool air or staying at the proper temp. We went out for a few hours and came back thinking it would change. Nope. I notified the front desk and they were very apologetic and offered I switch us room. No hassle. No issues. Very impressed. Great time. Would definitely stay here again.

Leisure Family

8/10

Excellent

18 May 2025

Julio

Very nice as always with Marriot

10/10

Exceptional

12 May 2025

Johana

Everything was great, from check in, parking and checking out. Service was 10/10.

Leisure Family

8/10

Excellent

11 May 2025

Melissa

Everything was great except the a/c, room was hot

Leisure Family

8/10

Excellent

07 May 2025

Verified traveler

10 minute walk to Foorprint Center. Valet parking.
Little Rituals restaurant/ bar on 4th floor had excellent food. Gym was adequate. Pool had an overwhelming heavy chlorine smell, did not use. Bistro staff attentive, friendly. Appreciated the Vegetarian breakfast choices.

Partner

8/10

Excellent

20 Apr 2025

Michael

Nice local

Nice location. Sucked that the cocktail bar wasn’t “part of the hotel”. You couldn’t get a drink or a wine even just to bring to your room. They had a beer fridge you could pick something out of for a cost. So that was definitely different. The area was good tho.

Partner

8/10

Excellent

16 Mar 2025

Timea

Convenient location, good hotel

Leisure Family

10/10

Exceptional

07 Mar 2025

Isaac

Awesome!!!

Leisure

4/10

Poor

02 Mar 2025

Verified traveler

No parking no family friendly 😔

No parking offered, you have to pay for parking or if you want valet parking which is literally on the street in front of the hotel you have to pay extra fee. The rooms are tight in space, there are no access to charge your phone or gadgets and the few connections are not working, if you want breakfast you have to pay an extra fee, rooms smell like sweat and old rug, bathroom the showers knob flimsy, too much noise I didn't enjoy my stay I had to do an early check out for that reason, this is my first and last time I stay here

Friends_and_family Family

10/10

Exceptional

02 Mar 2025

Darline

Beautiful hotel and friendly staff!

Business Family

10/10

Exceptional

24 Feb 2025

Jennifer

The room was really nice and I loved the big bathroom.

6/10

Pleasant

24 Feb 2025

Robert

Loud music, bad sleeper sofa

The pull out bed was so uncomfortable as to be unusable. The music from the club kept us awake. The service was fine. Everyone was friendly and they offered to move us, but at that point we just didn’t have it in us to do that. Bathroom was a little rough around the edges.

Friends_and_family Family

10/10

Exceptional

20 Jan 2025

Ana

Convenient to venue.

Leisure Partner

10/10

Exceptional

06 Jan 2025

Amanda

It was a great stay for the 3 nights I was there.

Leisure Family

10/10

Exceptional

05 Jan 2025

Jorge

No Parking !!

Leisure Family

6/10

Pleasant

29 Dec 2024

Jun

Short sray

Checking was easy, but the snow restaurant on site open and the bar was really really busy on Sunday. The restaurant is not in lot open either.

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Daniel A

Close to the stadium. Clean and quiet.

Leisure Partner

6/10

Pleasant

15 Dec 2024

Heather

Marriott Stay Comfy & Close to it All

We stayed here because we love Marriott and always enjoy courtyard hotels for the actual courtyard, except with this downtown pocation there was no outside courtyard. We also stayed two weeks before Christmas and theres no holiday decorations at all, and inquired at the front desk with answer that its new policy they will not be decorating. Very disappointing for our holiday away from home stay. The bed is usually my most favorite part of a Marriott stay, snd this was the hardest most uncomfortable bed, and our room 810 was so noisy, we think due to the water main outside the room in the ceiling. The rest of the room was great, a nice little couch, great large window that faced the Chase Field stadium. The location was superb, close to so many venues (bowling, comedy club, CVS pharmacy, Frys grocery store, bars & cocktail lounges, everything within 10 minutes or less.

Partner

10/10

Exceptional

06 Dec 2024

Sharri

The staff were all friendly and helpful

Leisure Family

10/10

Exceptional

06 Dec 2024

Maria

Very nice and clean but sad it doesnt include a continental breakfast

Leisure

4/10

Poor

22 Nov 2024

M Diane

It took 4 tries to get to the entrance of the hotel. All the streets were blocked off.
I thought the area would be a bit more tranquil because the hotel appeared in close proximity to the Phenix Art Museum and the Japanese Friendship Garden but it was not.

Leisure Friends

10/10

Exceptional

20 Nov 2024

Leslie

It appears someone used our room # to charge items from the market as we paid for ours via card. Otherwise the stay was good.

4/10

Poor

17 Nov 2024

Jacob

My stay

The bed was comfortable and great but for the price they didn’t offer you breakfast and had to pay for it, also the shower was looking like it needed attention and pool was nice. Overall upset with how it went..

Friends_and_family Family

10/10

Exceptional

09 Nov 2024

Elizabeth

Nice

Leisure Partner

10/10

Exceptional

09 Nov 2024

Pete

Professional service,friendly staff

Leisure Partner

10/10

Exceptional

07 Nov 2024

Carlos

Everything really close and great bar

10/10

Exceptional

04 Nov 2024

Joel

Excellent customer service

4/10

Poor

11 Oct 2024

Aaron Henry

Front desk staff at check in was very rude. She pulled up my reservation and said “two queen beds right?” and I told her “no I reserved a king bed”. She asked me for proof that I reserved a king bed so I showed her my confirmation. She then proceeded to tell me “well we don’t have any king beds available”. I am 6’6 so I was very uncomfortable during my 4 night stay. Overall customer service at check in was bad. I went down one evening to buy a water and a beer and the 2 people at the front desk seemed burdened to have to get off the videos they were watching on their phones to help check me out.

Business Self

10/10

Exceptional

06 Oct 2024

Gerardo

great location for stadium and concert, and great hotel

Leisure Family

4/10

Poor

25 Sep 2024

Verified traveler

The shower had a constant drip. The layout Of the bathroom is odd and hard to use. The flat sheets instead of a duvet are uncomfortable. The room doesn’t get cold enough. The elevators are really slow.

Business Self

8/10

Excellent

20 Sep 2024

Angela

The shower head was leaking water.

Leisure Partner

10/10

Exceptional

19 Sep 2024

keith

clean pool

10/10

Exceptional

16 Sep 2024

Matthew

Close to Chase field

Leisure Family

10/10

Exceptional

15 Sep 2024

April

My Fiancé's Birthday weekend stay was so awesome. Comfy & relaxing setting in the whole hotel with an awesome view from our room!! The night life has some great entertainment spots. 5min walk to Copper Blues, Stand Up Live,Bowling, & Bad Ass coffee. We'll definitely see you next time!!

Leisure Partner

10/10

Exceptional

15 Sep 2024

Sia

I liked everything

Leisure Friends

10/10

Exceptional

13 Sep 2024

Danielle

Very clean room