Motel 6 Phoenix AZ

Motel 6 Phoenix AZ - Midtown

United States , Phoenix Area - AZ
PHOENIX, 2725 North Black Canyon Highwa
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100 reviews shown

10/10

Exceptional

29 Apr 2026

Artis

I had a really great stay at Motel 6. The staff was friendly, respectful, and always willing to help with anything I needed. The room was clean, comfortable, and well taken care of, which made it easy to relax and feel at home. The service was fast and professional, and the overall atmosphere was quiet and welcoming. I also appreciated how affordable everything was while still providing a quality experience. I would definitely recommend this location to anyone looking for a nice, comfortable place to stay with great customer service.

4/10

Poor

28 Apr 2026

Nicholas

This place is in ROUGH shape!! My room had no nightstand, I wheeled over an office chair to put my phone on for the night, and the area is not the safest area. I’m from out of state, so I didn’t realize it was that bad of an area. You will not want to stay here with kids or if you are a female traveling alone.

Self

2/10

Poor

19 Apr 2026

Mark

This place was absolutely disgusting.
No clean towels until after 12 noon.
Mold on the bathroom ceiling.
The room door would not completely shut.
The sink in the room was not attached to the countertop.
The sink was also clogged.
This place was a complete disaster.
We checked out immediately.

Family_with_children

2/10

Poor

10 Apr 2026

Zvi

The AC worked great, but everything else was a mess...no TV channels, poorly installed unit, and stained sheets, towels, and even the shower floor. That alone might be expected at a Motel 6, but what happened next was unacceptable.

On my second day, I left my wallet in the room. When I returned, I was told my room had been rented to someone else... while I still had it booked. A stranger was already inside with my belongings, in the room i paid for, with it in his name. The staff refused to help, wouldn’t issue a new key, and gave no refund. I had to confront the person just to get my things back.

Completely unprofessional and unsafe. Avoid this place.

Friends_and_family Family

4/10

Poor

05 Apr 2026

Erin

Staff was friendly and quick. The room was disgusting. The tub was rusted and chipped, the faucet hanging out passed the wall and the walls/ doors were really dirty... I don't think anyone who owns the Motel have been inside these rooms since the day it was built....there were no trashcans, the side tables had no lightbulbs and despite the offer of free wi-fi I couldn't connect and ended up getting what I could from the week signal coming from the McDonald's across the street that luckily reached my room. I had to get my door key re-set because it was around my phone, I guess and caused it to malfunction. The smell ..now I know I was staying at a motel and not expecting high class... but the smell was rancid. I just needed a bed and roof so that's what I got but I straight up overpaid, basically hotel prices for motel quality. I was there for 2 nights and went in at different times but only ever saw the one man at the front, I wonder if they only have 1 employee or something. Might explain a couple of things. I would not recommend this place, I'm sorry.

Self

10/10

Exceptional

03 Apr 2026

Amanda

Good

2/10

Poor

02 Apr 2026

Jill

Nothing worked: land line, fridge, charging ports and room was disgusting. Tears and stains throughout bed sheets and curtains. Single shelf in bathroom coming off the wall. No hand towels or washcloths. No coffee, as advertised and no lobby amenities as advertised.

Self

4/10

Poor

22 Mar 2026

Cameron

Pretty gross. Tried to give me a room with no toilet seat. Felt like a trap house.

Partner

10/10

Exceptional

22 Mar 2026

Michael

Its was a nice place if you dont mind the drug scene

Friends_and_family Family

2/10

Poor

21 Mar 2026

Eddie

There was nothing about

10/10

Exceptional

20 Mar 2026

Aaron

Nice and helpful staff + house keeping! Staff promptly reroomed me when a small problem arised. Overall a 8/10 stay for staffs responsiveness; only things I would improve is updating the rooms a bit + fixing, or getting a new, dryer for guest laundry facility. I would recommend them and stay again.

Self

4/10

Poor

19 Mar 2026

Benjamin

Room was gross. Bathroom had black mold on the ceilings and the tv got like 4 boring channels.

Partner

2/10

Poor

16 Mar 2026

Faith

The most horrible motel I have ever stayed in. Sheets were dirty, no lamps, no trash can, felt very unsafe, shower was so gross to use. Needs a complete remodel.

2/10

Poor

15 Mar 2026

Megan

It was AWFUL. AVOID AVOID AVOID! Bugs, hair, blood, and other fluid stains were on the bedsheets and mattress. Mattresses were torn up. No pillow covers, no covers on the mattresses, cigarette burns and smell even with it being a non smoking room, and a mystery pair of pants were hidden between the mattress and box spring. Everything was dirty. Especially the bathroom. No towels. Shredded mattresses with visible stuffing and metal. Check my google review, the photos are insane. Front desk only said “if it isn’t good enough for you, I’ll move you to another room”— lots of sketchy activities going on outside. It’s DISGUSTING and shouldn’t be running any form of business. Zero stars. I doubt any health inspector has been there in ages.

Family_with_children

10/10

Exceptional

11 Mar 2026

Sabrina

Everything good

2/10

Poor

09 Mar 2026

Xavier

The rooms are run down. The sheets had hair and stains on them. I had to buy sheets from Walmart to put over the sheets that were there because it was disgusting. The smell in the room was terrible; a cross between insect spray and bleach. My bed was about 4 inch off the rails with the bed slightly pushed from original foundation. Because of this, there was dry food crumbs stuck to the floor. The rails could actually hurt someone as they protrude 4 inch from the bed. I had to be careful. The area is full of homeless and drug addicts. I actually seen a women walk across the parking lot in her underwear. I should have looked for another hotel but since I prepaid and it seems that almost every hotel was full my family and I just stayed away until time to sleep. I learned my lesson in trying to save a few bucks. Very disappointed. Do more research before booking online through a third party.

Family

2/10

Poor

09 Mar 2026

Jose L

I will never stay at this place again, it was dirty, inside and outside, I left one day early, even though I was not given a refund, I rather lost my money than staying there.
It was terrible.

Self

2/10

Poor

08 Mar 2026

Emily

Staff was rude when we asked for more blankets because our reservation was for 5 and there was no accommodations for the fifth person when asked for more blankets. The clerk rudely handed us sheets. Then continue to suggest that we canceled our room and visit and rudely handed me the paper of cancellation and asked me to get the F out because he had to give the room to another customer that had an issue in the other room.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Pete

This place is a dump. Prostitution in the parking lot and potentially in some of the rooms. Other sketchy things going on. I can’t believe this place was more than $150/night. I was traveling and is was late so never would have stayed if I wasn’t in a bind with no other choice.

2/10

Poor

07 Mar 2026

Cody

Was switch 3 different rooms and had to clean the tub after being sent to three different rooms.

Partner

2/10

Poor

03 Mar 2026

samuel

if you like roaches in the bed the floors and the microwave then you would love it here because it’s a manifestation of them when you walk in.

2/10

Poor

03 Mar 2026

Ivan

Disgusting

Self

8/10

Excellent

03 Mar 2026

Dalton

Check-in was an issue, several keycards did not work. I also had an issue with my keycards in the middle of my trip. Otherwise, this was a good stay, I could not expect much more from a cheap motel.

2/10

Poor

01 Mar 2026

Brandon

Room was very dirty. There was dirt on the ground and mouse feces in the corners. Sheets and towels seemed clean but we didn’t trust them. There was hair in the bathtub and the toilet seat was not cleaned. Everything was unplugged and all the furniture was damaged. The parking lot had drug deals going on and we saw the police show up twice. There was also drug paraphernalia in the parking lot. There was also no trashcan. We left after one night because we decided camping was safer and cleaner

Partner

6/10

Pleasant

01 Mar 2026

Blanca

Great customer service, but the rooms were horrible, and the area was rough, but cant complain for the price

Family_with_children

2/10

Poor

25 Feb 2026

Javier

The room was incredibly neglected. Damaged furniture, faulty plumbing. The room is supposed to be non-smoking and it reeked at smoke

Family_with_children

10/10

Exceptional

24 Feb 2026

Andrea

Everything

4/10

Poor

23 Feb 2026

Aiden

The room was very worn down, not very clean, and had broken furniture in the room. Had to get 2 new keys because the door wasn't responding (and no, it was never near my phone or other cards. Found several push pins in the walls. Sheets were stained, and the room smelled stale.

Self

2/10

Poor

23 Feb 2026

Gustavo

Staff was terrible, room was disgusting. Def a trucker and prostitution motel - guess you get what you pay for. Not recommending one bit if you have children. This is basically a low key trap house.

Pet

10/10

Exceptional

21 Feb 2026

Lorene

Everything was good

Family

10/10

Exceptional

21 Feb 2026

Andrea

Yes

2/10

Poor

20 Feb 2026

Nikhil

Weed smell in the room and not family friendly hotel

2/10

Poor

20 Feb 2026

John

Not enough towels, door to bathroom broken at base. Gnats flying around room. Stairwell occupied by people not staying at motel. Road noise.

2/10

Poor

19 Feb 2026

Kristian

Room had blood stains on the wall roaches in the bath tub toilet got clogged all that was the first night lol was not a good stay. Don’t stay there

2/10

Poor

17 Feb 2026

Amber

stayed at this location for 2 nights and wanted to give you an update on my experience. The following items we found that need attention with the help of your staff.
1. holes in the wall above the bed .
2. the wall cord to the room phone was missing.
3. the toilet leans forward and does not have any nuts holding the whole toilet down.
4. fridge light comes on but does not get cold or cool at all. and was unplugged when we entered the room.
5. the microwave only works when plugged into an outlet that is on the same side as the bed and not in a very good spot to prepare food. the outlets on the cabinet wall do not work other than the one outlet right next to the fridge and only one out of the 2 work.
6. the rback to the remote was missing and the batteries had been removed and not replaced.
7. Lastly, I found a used foil that had some type of black tar in it right between the fridge and cabinets. I am highly allergic to any type of drugs and could have gotten very sick and i didn't wear gloves to pick it up it would have closed my throat.
I really believe this property deserves more attention than your staff can handle at the moment. I do appreciate all they do and deserve additional help here at this location.

Business Friends

2/10

Poor

17 Feb 2026

Verified traveler

The reservation made through Expedia did not show up on their side and they also were overbooked, so we had to spend the night somewhere else

Friends

2/10

Poor

15 Feb 2026

Daniel

The bathroom was in complete ruins. All the towel bars were broken. We had to go to the office to get clean towels. The bathroom had roaches.

10/10

Exceptional

13 Feb 2026

Olgy

It was great

2/10

Poor

12 Feb 2026

Rachel

Single most egregious hotel experience I’ve ever had.

2/10

Poor

03 Feb 2026

Terrance

Almost empty didn't have a fridge or microwave barely have any taller sheets 1 bar of glass was on my floor wen I walk in n and the floor was also wet

Business

2/10

Poor

01 Feb 2026

Brittany

The room was filthy, there was no doorknob to the bathroom, just a hole in the door. The room smelled like smoke and the beds were stained

Leisure Family_with_children

2/10

Poor

14 Jan 2026

Jonathan

Doors off hinges and crackheads running around in the parking lot. They even had the audacity to charge double to check in a couple hours early instead of be stranded in the nonexistent lobby of the trash hole.

Business_and_leisure Friends

10/10

Exceptional

10 Jan 2026

Tierra

Its was clean and nice for the night

Leisure

10/10

Exceptional

06 Jan 2026

Andrea

Yes

10/10

Exceptional

05 Jan 2026

Andrea

Yes

2/10

Poor

01 Jan 2026

Nahid

That place is horrible

Self

10/10

Exceptional

30 Dec 2025

Andrea

Everything

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

Luisana

The room was ok

Business Family

10/10

Exceptional

12 Dec 2025

aurelia

staff was very nice.

10/10

Exceptional

10 Dec 2025

Luisana

Like it

Business_and_leisure Family_with_children

10/10

Exceptional

08 Dec 2025

Andrea

Yes

10/10

Exceptional

07 Dec 2025

Luisana

Nice

Business_and_leisure Pet

2/10

Poor

19 Nov 2025

Jacob

Room was very messy, and towels very dirty, whole room was dirty in general.

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

James

All was as expected.

Business

2/10

Poor

13 Nov 2025

Tyrice

VERY UNSAFE ENVIRONMENT!! HEAVY DRUG USE OUTSIDE IN THE STAIRWELL AND PARKING LOT!!! ROOM BEDDING WAS DISGUSTING AND BADLY STAINED! FRONT DESK WOULDNT GIVE NEW LINEN!

Self

2/10

Poor

12 Nov 2025

Chad

The staff were helpful. The room was clean but sheets were kinda of dirty. The door didn’t open with our key. The staff had to open the door for us. The room interior seem really old.

Leisure Friends

4/10

Poor

11 Nov 2025

Laura

This place was crawling with drug addicts. The rooms were old and dirty.

2/10

Poor

11 Nov 2025

Alavert

Trashy area.. no good

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Jalen

Staff is very helping and understanding. They have a great staff that looks out for the people! I appreciated them and my stay!

2/10

Poor

10 Nov 2025

George

Pictures are misleading, the place is a dump. Everything and i mean absolutely everything is either dirty or broken. 2 dinky towels and pillows for their best room. Dirty bathroom, dirty sheets, dirty towels, holes in the curtain, destroyed floors, drug use everywhere, terrible.

4/10

Poor

10 Nov 2025

Kaven

The place was trash

Friends_and_family Family

2/10

Poor

09 Nov 2025

Adriana

I made a reservation and arrived and everything was full

4/10

Poor

09 Nov 2025

dorthy

TV did not work. Broken glass on floor underneath both beds. Probably from crack/meth pipes. Dirty shower.

Leisure Friends

2/10

Poor

04 Nov 2025

Jalen

I got assaulted here by the homeless they let stay around seen a lot of crack smoking and the maintenance or staff not care at all do not bring your kids here some where under a bridge may be safer

Business_and_leisure Pet

2/10

Poor

03 Nov 2025

Dylan

Room was awful! No towels, bathroom floor is black, & lots of activity on the property. Didnt feel safs.

Friends_and_family Family

2/10

Poor

03 Nov 2025

Cynthia

Worst Motel 6 I have ever been to! Nothing like the pictures. It was falling apart. Dirty, ghetto, blood on the matress & floor, balcony about to fall down, rocks filled the pool, no microwave, tv didnt work, prostitutes walking around, alot of people walking past my room at all hours knocking next door, questionable people hanging around outside, more than 1 person peeing in the stairwell and I only stayed 1 night then left disgusted. I hope i get my money back like the office guy told me.

Leisure Self

2/10

Poor

02 Nov 2025

Christiana

The room was stuffy, smelling and there was a stench smell of cigarettes in the room. I literally couldn’t breathe. It was a horrible experience.

Business Self

4/10

Poor

01 Nov 2025

Corey

Room was advertised with microwave, no microwave. No remote, no wifi..oh and the police were outside jacking someone up with guns out in the room next door.

Leisure Self

10/10

Exceptional

31 Oct 2025

Michael

The price was excellent

2/10

Poor

28 Oct 2025

christopher

People everywhere smoking drigs in the stairwells . very batt

2/10

Poor

26 Oct 2025

Jennifer

Well the front desk people are rude as rude as r u d e c a n b e

2/10

Poor

26 Oct 2025

Jasper

Our room had a broken smoke detector, busted up door for the restroom and didn’t close

Partner

2/10

Poor

26 Oct 2025

Angelina

Absolutely disgusting. Drug addicts everywhere. Our room had mold and scum everywhere, especially in the restroom. Service refused to give a refund.

Partner

2/10

Poor

22 Oct 2025

Robert

A/C was the only good thing this room had. I wondered the whole time.”was this room treated for Bed bugs”. There was not a picture or lamp, only 1 towel.
Toilet did not flush without assistance of the wastebasket full of water.

This place should be turned into a homeless shelter since it looked like that from the outside. I don’t know how the Dennys in front of the place can survive.

Leisure Self

2/10

Poor

21 Oct 2025

Alberto

Worst motel Ive ever stayed at

2/10

Poor

18 Oct 2025

Evan

I ended up driving home after a concert instead of staying a night there. Garbage everywhere outside. Room was messy and smelt bad. The guy at the check in counter was sketchy. Homeless beggers greates me on the stairs on my way to my room. Do not recommend unless you're ok with that.

Self

2/10

Poor

13 Oct 2025

Caleb

There was people using drugs on the property. My family & I couldn’t walk outside of the room.

Business Family_with_children

10/10

Exceptional

12 Oct 2025

Tony

You get what you pay for. If you

2/10

Poor

10 Oct 2025

Laye

The bathroom was dirty. The doors where in bad shape, chipped paint. The tub had chips on the floor

Partner

2/10

Poor

08 Oct 2025

Andrea

My 5 Day Stay I Requested a Working Television Never Received One Fresh Sheets And Towels Were Never Given

workWorkingTelevision

Leisure Partner

8/10

Excellent

02 Oct 2025

Harley

No ice machine and no fresh towels

2/10

Poor

26 Sep 2025

Trinidad Trivina

Terrible and dirty in and out and the desk clerk was rude

Friends_and_family Family

2/10

Poor

24 Sep 2025

Denny

Was not advertised correctly. Room was disgusting. Area was super unsafe and there was no toilet seat cover.

Business Self

10/10

Exceptional

22 Sep 2025

ROBERTA

This day was nice staff was friendly

2/10

Poor

15 Sep 2025

Jeanette

The staff was horrible. My room had holes kicked in the bathroom door. The atmosphere felt like a trap house. Immediately when I pulled up, I felt so uncomfortable and unsafe. I went into my room for no more than 2 minutes before immediately leaving and going to the front desk and telling them that I felt completely unsafe and that there was no way I was staying there as a single woman. The attendant in the front was accompanied by the “security guard.” The security guard told me immediately that I would need to call Expedia and ask them to refund my room but that they would make me stay at least one night. Then stated, “there are bad places in the world and I just need to understand that.” The Expedia gentleman was very kind and understanding, he asked me to hold while he tried to call the facility to talk. No answer on 3 tries. I asked him to stay on the phone while I went inside to tell him to call Expedia. The gentleman refused and said he never got a call while the phone was right there. I just held the phone up to him so he couldn’t avoid it as he clearly was. He stated his manager “said one night minimum or no refund.” Then said his manager was unavailable for the night. I walked out and told him the “manager” was a security guard and he was clearly avoiding his calls. I said I wouldn’t not stay the one night even if I had to pay. He told me to check out and that he would send my info to a specialty department to review. I felt like they were trapping me to harm me.

Leisure

2/10

Poor

12 Sep 2025

Jena

The man that checked us in was very polite and very sweet and very professional the lady that cleaned our room was also very nice and put a little rush on it for us so that we could get in a little earlier because our child was having surgery at the children's hospital in Phoenix there down the street and we needed somewhere to lay him down afterwards but the property itself was horrible there was trash everywhere construction where there were women hanging off the balcony trying to pick up my husband you know ask him out for a good time they're pimp was standing right now on the floor walking around pounding on people's doors of the sticks selling drugs out in the center you had a man and a woman get into a huge physical altercation where the man was shaking the woman screaming you owe me money b**** and you had homeless people sleeping on the grounds up against the doors under the trees around the entire building it was very filthy unprofessional the room was okay it had a huge hole in the bathtub the toilet was barely sitting on the floor was not bolted down the tank to the back of the toilet did not fit the toilet the cabinets were hanging off their room when I booked it said it came with the refrigerator and a microwave it did not come with either when I checked into the rooms the beds still needed blankets which I corrected that part and other than that it was not a hotel I will ever ever go back to nor will I ever recommend it to anyone it was probably one of the worst

Leisure Family_with_children

2/10

Poor

12 Sep 2025

Clarissa

Front desk was very rude. The rooms were disgusting. The bed sheets had stains and smelled awful. A bunch of drug activity

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Andrea

I Enjoyed My Stay

10/10

Exceptional

30 Aug 2025

Andrea

It was Fine

Leisure Partner

2/10

Poor

27 Aug 2025

Jordanna

Horrible experience. Safety lock latch was broken. Door looked like it had been busted in. Black mold in bathroom and tub. Sink would not drain at all.

Business Family_with_children

4/10

Poor

26 Aug 2025

Monica

The mirror was broke and my 5 year old could have gotten the broken piece which was leftbthere

Business_and_leisure Family_with_children

10/10

Exceptional

07 Aug 2025

Luis

Thank God for your help staff.

Business

10/10

Exceptional

06 Aug 2025

Luis

Helping hand

Business_and_leisure Family

2/10

Poor

02 Aug 2025

Jerry

This probably has not been cleaned by staff. The bed are dirty and falling apart. Drug addicts walk the property all night long. Drug deals happing all day. Not a safe environment.

2/10

Poor

02 Aug 2025

Natalia

this place is not good. we probably spent like 40 minutes in there before we tapped out and ended up getting a different hotel across town. terrible condition. the staff was actually pretty chill tho. the front desk guy was attentive and helpful so no notes there. but like please fix your property it’s not good

Leisure Friends

4/10

Poor

31 Jul 2025

Rachel

Bedding was not clean stayed more then 2 days room didnt get cleaned and requested to have it cleaned none of the housekeeping spoke English i kept getting the run around about who to talk to about getting extra towels wash clothes

Business_and_leisure Family

2/10

Poor

30 Jul 2025

Angel

Nasty.

Leisure Pet

10/10

Exceptional

28 Jul 2025

Luis

Thats all she wrote