Name: RISE Uptown
Address: 400 W Camelback Rd, Phoenix, 85013, US

4/10

Poor

23 Jul 2026

Victoria

Great staff but dirty rooms

6/10

Pleasant

13 Jul 2026

Megan

The property was nice. The staff at the pool and bar were not friendly and acted as though we were putting them out. We sat at the pool for over 20 minutes before the server said anything to us, even though he continued to walk past. He told my husband not to try to put up the umbrella himself. Which is fine, but then he never came and put it up; we had to ask someone else. For the price of drinks and food, the service was subpar. That part was disappointing. The front desk was very kind, and the food and drinks were delicious.

8/10

Excellent

09 Jul 2026

Joel

If Palm Springs and a Mad Men movie set had a baby... it might look something like this.

This boutique hotel is a brilliantly restored collection of mid-century modern office towers that's been given a colorful second life. Whoever dreamed this place up deserves a high five. It's retro without feeling dated, stylish without trying too hard, and just plain fun.

The rooms are bright, cheerful, and full of personality. You almost expect the furniture to start telling stories about business deals from 1965.

The swim club is a great place to cool off, the rooftop bar is perfect for watching the Arizona sunset with a drink in hand, and the whole property has a relaxed, social vibe that makes it easy to settle in.

Another big plus is the location. The nearby light rail makes it easy to head into downtown Phoenix without worrying about traffic or parking, so you can spend more time exploring and less time staring at brake lights.

This isn't your typical hotel—and that's exactly why I liked it. If you enjoy places with character, color, and a little bit of retro cool, I'd happily recommend staying here. I'd definitely book it again.

Self

10/10

Exceptional

08 Jul 2026

Rafael

Amazing place for the price! Nice pool to cool off and order drinks/food!

Family_with_children

10/10

Exceptional

08 Jul 2026

Jarnli

As always, this place was a perfect weekend retreat. I band for 4th of July weekend, also my birthday weekend, and I was able to spend the whole time on the property. Everything from drinks to food to activities is all right here in this shaded, beautiful oasis. The staff is AMAZING and the drinks at LYLO Swim Club are really good. I love the boutique vibe and clean rooms with MCM design. It's been my favorite place to stay for awhile now.

Friends

8/10

Excellent

07 Jul 2026

Gladys

Great boutique hotel. Perfect for our staycation. Loved the decor

Friends

6/10

Pleasant

05 Jul 2026

Andrea

The rooms were immaculate, a bit age and very. The rug under the bed was a bit dirty , but I can understand for the high volume. What stood out was the service?The service was a one because the servers did not know what they were doing 1.5hrs for 12 chicken wings?) .The cook's were slow, in my opinion not quified to work in a high volume kitchen. We never received our order. The management sort of just ran around with their head hanging off their shoulders. It's advertised as an adult theme restaurant and hotel. I think they should be better and should do better. The holiday planning was all over the place, a smile here and a dish here is not enough to cover up for for bads service. The rooftop bar seems to be the signature fouciapoint! The server were very intentive and yes , the fire works was really wonderful , but as overall for the management , I think they lack organization and foresight. They're like availability to study the crowd is a 1

Partner

8/10

Excellent

05 Jul 2026

cindy

Room was clean and the bed comfy. The guy on nights (think his name was Darris) was super helpful. Internet was a bit iffy. Lots of hot water and pressure in the shower. Bedding was good as well as the towels. They didn't clean the room or make the bed. Said they only do it every other day. For my $250 a night cost plus resort fees and an automatic 20% tip at the bar, I expect my room to be cleaned. While the place is cute and trendy, I rather have a clean room more than free ice cream. Also my VIP status was not recognized at all. Very over priced for what was offered. Coffee shop on site opens at 7am and no in room coffee to be had. Restaurant stops serving at 8pm and nothing else walking distance. I can't see myself staying here again.

Self

10/10

Exceptional

05 Jul 2026

Marissa

Location is perfect! Rooms super cute and comfortable and all amenities were amazing!

Self

8/10

Excellent

30 Jun 2026

Melissa

It was “ok”. Staff was nice, they helped me get into my room early. However when I went into the room, the walk in shower had two strands of someone else’s hair in it and areas of the tile grout were black. The sink stopper was broken and wouldn’t lift up when pushing the lever down. The only way to lift it was to manually touch it by putting your hand in the dirty water to lift it up. There was also dirt on the flooring near the balcony door.

Self

6/10

Pleasant

29 Jun 2026

Monica

The hotel was unique and in a great area. The only downside was that the pool closed early due to no lighting which was a huge bummer considering we were looking forward to the pool at night. Other than that I did enjoy my stay

10/10

Exceptional

28 Jun 2026

Mark

Great place to stay in central Phoenix. Cool design with excellent functionality. The pool bar and pool — with shade coverings, misters and fans — makes it enjoyable to swim year-round. And Cartel coffee makes a nice addition to the very nicely landscaped property. Stay there.

10/10

Exceptional

26 Jun 2026

Gwen

Excellent value in downtown Houston. The restaurant wasn't great (poor service and meh food), but options were an easy walk away. I will definitely stay here again and will recommend it to others.

10/10

Exceptional

25 Jun 2026

Ronald

One of the best stays we’ve had in a long time and we are pretty picky. Excellent vibe & decor. The pool and adjacent outdoor bar was exactly what we needed to chill, have some drinks & yummy bites while we watched World Cup and hung with friends. The BEST thing about the stay was an AMAZING staff throughout our entire stay that really brought the fun. The comfy well designed rooms and entire hotel looks just like the photos. Can’t wait to come back!! Book it!!!!

Partner

10/10

Exceptional

24 Jun 2026

Mathew

Good stuff. Food at the bar was mostly no bueno tho. Drinks were decent. Room was awesome.

Partner

10/10

Exceptional

20 Jun 2026

Diane

I didn't use the pool this stay, but it's nice to have - one of my go to places in Phoenix when I am in town.

Self

8/10

Excellent

19 Jun 2026

Daniel

I have been staying here a few years. I think some of the areas are a little rundown. Staff is not as attentive as before. I also was plagued by mosquitoes in my room and I didn’t leave any doors open. I left a day early.

Self

10/10

Exceptional

19 Jun 2026

Scott

Great location. Comfortable room.

Partner

10/10

Exceptional

14 Jun 2026

Chelsea

What a vibe! Amazing decor, rooms, grounds everything was perfect

Pet

10/10

Exceptional

13 Jun 2026

JENIFER

Pleasantly surprised! We will definitely be back.

Partner

10/10

Exceptional

07 Jun 2026

Marianny

Love it

6/10

Pleasant

06 Jun 2026

michael

It was a cool vibe but the TV did not work, the radio did not work, the room safe did not work, maintenance came 4 hours after calling front desk….

Partner

2/10

Poor

05 Jun 2026

Kusha

No one opened the door

Self

10/10

Exceptional

05 Jun 2026

Ashley

Loved my stay here the amenities were great. I sat pool side in a cabana which was included great music at the pool and also drinks and food can be served.

Family

10/10

Exceptional

03 Jun 2026

erik

staff is super friendly and helpful (shout out to Derius). the environment and common areas like the pool are vibrant and lively, feels fun and relaxing

Business

10/10

Exceptional

30 May 2026

Danchell

The pool area was beautiful. Staff were very pleasant and nice. Only thing was there were no complimentary popsicles that were advertised during our stay and I was a little sad about that because I wanted to try them.

Partner

8/10

Excellent

30 May 2026

Ray

The rooms were great, staff helping check in were great, but the pool side service?? Terrible. They already charge you 20% of whatever you’re buying so they aren’t really helpful. And the water of the pool was super dirty. Other than that I definitely recommend staying here, it’s close to a lot of things.

Pet

10/10

Exceptional

29 May 2026

Myesha

I traveled to Arizona solo and I had the best time staying at this hotel. The location was convenient and the staff were friendly and accommodating.

Self

10/10

Exceptional

28 May 2026

Fallon

Great time and very clean!

Friends_and_family Family

8/10

Excellent

27 May 2026

Amelia

Hip place! Spacious room and balcony. Loved the free boozy popsicles and fire pit. Please note that the pool is only open noon-8pm weekdays. And the sheets and paper products are a bit rough like a cheaper hotel.

Self

10/10

Exceptional

27 May 2026

Mollie

This may be a hidden gem in Phoenix. Adult only, very chill, relaxing and I will definitely be back.

Self

6/10

Pleasant

26 May 2026

Brett

I guess it might have been the weekend we chose of visit that left a bad taste. As it being Memorial Day weekend, it was very busy and loud by the pool area. Then it came to parking, which was limited without all those people attending festivities at the pool. Being a guest who had to pay for the parking and not being able to park close to our building made it a hassle.

Partner

10/10

Exceptional

26 May 2026

Charity

The hotel was so cute and unique. The restaurant had amazing food and cocktails. The pool was so nice and relaxing.
The Staff was INCREDIBLE!!! I cant say enough about this place. Cant wait to go back.

Partner

10/10

Exceptional

25 May 2026

Esteban

Had an amazing stay at the RISE Uptown Hotel! The property has such a fun vibe, the rooms were great, and everything felt clean, stylish, and welcoming. The atmosphere really made the trip even better.

Huge shoutout to D’lonna! She was absolutely amazing from start to finish. Friendly, professional, and genuinely made us feel taken care of during our stay. The property is very lucky to have someone like her on the team. Customer service like that truly stands out these days.

Would definitely stay here again and highly recommend it to anyone visiting Phoenix!

Partner

4/10

Poor

23 May 2026

Kevin

The room was dirty, with worn out furnishings, and the “balcony view” was brick wall.

Self

10/10

Exceptional

18 May 2026

Elizabeth

The room was amazing!

Partner

10/10

Exceptional

17 May 2026

Wendy

Very nice boutique hotel set apart from the standard travelers hotel I'm accustomed to for business travel. Thus was a fun treat and very hip and clean. The lication is excellent within close proximity to food and the aurport. I will be staying here again.

Self

4/10

Poor

14 May 2026

Ken

I have stayed here a few times because I love the vibe, and before this last experience I had genuinely raved about the property and looked forward to coming back. Unfortunately, this most recent visit felt very off.

Before going to the pool, hotel staff stopped guests to search their bags. Since I had already checked out that day and was heading to the airport later, I had my laptop bag with me containing my personal belongings. When I was asked to “check my bag,” I assumed they meant checking it for safekeeping. I politely declined because I needed access to it for work. Instead, I was firmly told, “No, I need to search through your bag.”

She then proceeded to sift through my personal bag in front of other guests and my female co worker, pulling out my underwear and change of shorts while people were standing nearby waiting to be seated. It was incredibly uncomfortable, unprofessional, and honestly inappropriate.

I can understand security measures for non-guests, but I was a paying hotel guest. What exactly was the concern — that I might have a granola bar or a bottle of water in my backpack? The entire interaction felt excessive and unnecessary.

Taking this policy to this level feels completely unacceptable, especially as a professional who often stays at hotels and works remotely by the pool while traveling. Working poolside is very common for me, but exposing myself to the humiliation of having my laptop bag searched before entering is enough to make me think twice!

Business

10/10

Exceptional

12 May 2026

Mark

Just a really accessible hotel with excellent service

Self

8/10

Excellent

07 May 2026

Brian

The hotel is pretty cool vintage mid century vibes.
things to consider tho, concrete floors make for loud noises when neighboring guests scoot chairs etc across the floors.
The bar/restaurant can be heard in your room as well.

Self

6/10

Pleasant

07 May 2026

Marissa

Very cute property but staff is very new and a lot of things get missed. WiFi wasn’t working in my room, was on a business trip - and they never were able to resolve. Bar staff also wasn’t aware of daily specials that were listed on the website + not super friendly to be honest. A bit disappointed in the overall experience

Partner

4/10

Poor

06 May 2026

Frank

This is a motel not more.

Partner

2/10

Poor

02 May 2026

Grace

I didn’t like the whole place the room standards were not my expectations left immediately and booked another place immediately. The staff I met was ok

Self

8/10

Excellent

02 May 2026

Gail

Hotel was very clean. No issues. I like that you are assigned a lounge chair by the pool upon entrance and that is your chair for the rest of the day so we could go out for lunch and come back without worry. Excellent pool side service! The staff is very attentive.

Partner

10/10

Exceptional

02 May 2026

Kenneth

Great stay. Staff was awesome at the front desk, the swim club and the rooftop bar. Great vibe, great location and very comfortable accommodations. Check in and out was a breeze. No complaints, I'd stay here again.

Self

4/10

Poor

01 May 2026

Eileen

We stayed here while visiting Phoenix for my graduation, and I really wanted to love this place.
Upon arrival, the general manager was very kind and welcoming—he even gave us popsicles, which was a nice touch and made a great first impression.However, our experience quickly changed.
We specifically booked this hotel because of the pool. Before our stay, I called on Tuesday evening to confirm the pool hours and was told it would be open until 11 PM. The general manager also confirmed this upon our arrival.
The night of my graduation, after a long day and late afternoon photo shoot, my husband and I went to the pool around 8:15 PM—well before the stated closing time. Unfortunately, we were stopped by the bar manager, who blocked our way and told us the pool was closed. When I mentioned we were told it closes at 11 PM, he responded by yelling. I told him I could hear him and there was no need to raise his voice. Instead of apologizing or calmly explaining, he continued to be dismissive and rude, blaming the music.We were not trying to argue or force entry—we simply expected clear and respectful communication. Even a simple “I’m sorry, the pool is closed tonight” would have been enough.
To make things more confusing, a staff member mentioned that the pool lights had not been working for months, which raises concerns about misinformation being given to guests. It felt like the manager just didn’t want to serve guests at the pool.It was also uncomfortable to witness how he spoke to

Partner

10/10

Exceptional

01 May 2026

Boni

Clean and spacious room

Self

10/10

Exceptional

28 Apr 2026

jerel

Great place! Excellent vibes

Partner

10/10

Exceptional

28 Apr 2026

Tiana

I always enjoy my stays here, front desk is always so kind

Self

10/10

Exceptional

28 Apr 2026

Kathleen

Spacious rooms and really great pool and bar setup

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Sarah

Great place to relax for a few days.

6/10

Pleasant

26 Apr 2026

Kimberley

Front desk guys were so nice! Cute room and decor, bed was comfy but pillows were awful so bring your own. A/C was pointed right at your face as you try to sleep but the white noise is a must have to drown out the incredibly loud city. 3hrs of sleep during my 1 night stay was very disappointing.

10/10

Exceptional

25 Apr 2026

Steven

RISE is one of my favorite moderately priced places to stay in central Phoenix. I love the pool and pool bar area.

Self

10/10

Exceptional

23 Apr 2026

Kayle

The air conditioning was nice and cold, the pool was great with good service, I like the vibe of the whole property and felt like we didn't need to leave. All the staff were great. No daily cleaning of the rooms though.

Partner

10/10

Exceptional

23 Apr 2026

Shavia Ke Aunie

Beautiful property.

Self

10/10

Exceptional

22 Apr 2026

Aaron

Excellent room, great location, good price

Self

6/10

Pleasant

21 Apr 2026

Deandranyk L

Nice look on the insid

8/10

Excellent

20 Apr 2026

Tanasia Breanne

Great time! Wish I would’ve known about the Lylo Swim Club credit in advance so I could’ve utilized it.

Partner

8/10

Excellent

16 Apr 2026

Joanna

The room was nice and really clean. I didn’t expect not to have service in my room however we were able to connect to the wifi. I guess now thinking about it was nice to disconnect. If you get the fireplace patio, I suggest to just have someone come and turn it on as you check in as it’s something to easily forget and once the front desk is closed, you can’t have someone turn on the fire pit. Bring bug spray for sure to enjoy sitting outside. Don’t forget your ID for the pool! the pool is part of the bar. The bar food was really good btw, the fish tacos were so good! & don’t forget to use your $15 dollar food credit daily! Otherwise you’ll miss out on your credit for the day. The ice cream at check in office is so good! Use your free ice cream voucher! They give you a parking pass which is cool. Overall I felt safe! neighborhood was decent. The rooftop bar was cute. A lot of cute photo spots. As picky as i am, i’d comeback, I really enjoyed myself overall. I loved the exclusivity of it, the vibes and ambiance was cool and modern. This was a spontaneous bday weekend getaway and I got lucky, turned out better than expected! the robe in the room was a plus! I’d get the room with the fire pit poolside patio again! it’s an open view shower btw! ( like your roommate would have to step
outside to avoid seeing you naked lol) but if your with your hunny this is perfect! (;

Partner

8/10

Excellent

08 Apr 2026

Karen

Room was great and pool was nice. The restaurant was not open the first night we were there and breakfast not available. The area is also not as described - off busy street and need to drive to get to shops and restaurants.

Partner

8/10

Excellent

07 Apr 2026

Dominique Denice

The hotel Us was good and we had a great studio this year. Is that if you are offering your material take free pool material you should also make it available if they.

8/10

Excellent

06 Apr 2026

Brenda

Clean quiet rooms, friendly accommodating staff. Great place to stay.

Partner

8/10

Excellent

04 Apr 2026

Rebecca

Really cute hotel in an ok location

8/10

Excellent

04 Apr 2026

Imani

I didn’t get a chance to visit the bar but it definitely stayed busy. The hotel is a unique design with little parking. The location is in the middle of everything so it’s a convenient location. I would stay there again.

Self

6/10

Pleasant

31 Mar 2026

Kathryn

Room was ok but prettybaaic. Room wasnot very large and there was no place that put luggage. The shocking thing upon checkout was being told we were assessed a $39 \"Rise Experience\" fee! For what???

Partner

10/10

Exceptional

31 Mar 2026

Tracy

Bummer that I got an email the morning of my stay that the pool would be closed for maintenance.

Self

10/10

Exceptional

30 Mar 2026

Donald

Great time. Groovy feel to the bar & pool area. I like the rooms!

10/10

Exceptional

30 Mar 2026

Tracey

Coolest property EVER! Pool area is AMAZING but requires planning ahead. No coffee maker in room but Cartel coffee is on property and the best I’ve ever had!

Partner

10/10

Exceptional

27 Mar 2026

Ron

Elite property

Self

8/10

Excellent

27 Mar 2026

Rebecca

Good things about the property: beautiful landscaping, $15 credit per day for food/drinks at the pool or upstairs bar, one waiter at the pool was exceptionally good at his job, restaurants within walking distance, private patio with the fire pit was our favorite feature.

Not so good things, $29 resort fee, no coffee maker or microwave in the room so restaurant leftovers had to be trashed, cannot bring your own food/drinks to the pool (more money on top of the $29 resort fee), and 2 staff members were particularly rude. The male checking us in seemed pained to do his job and told us nothing about reserving a lounger at the pool, failed to explain the $15 credit, and when asking about checkout (b/c we would be leaving at 5am) he replied to \"read my room key.\" This man needs some training on hospitality if he continues in the industry. Ditto for a young lady working at the pool. Very rudely questioned my being there not once, not twice, not thrice, but 4 times all within 3 hours. She acted like she'd never seen me. I did just walk in b/c she was busy checking in new guest b/c I was not wasting valuable vacay time standing in line at a property I paid to be at.

In short, this place was not for me. I prefer a pool where I can BYOB, including milk. Also, when I pay a resort fee, I expect the place to function as a resort. Nothing really wrong with the place; however, throwing away good food due to no option to reheat and paying money to drink by the pool are not my jive.

Partner

6/10

Pleasant

26 Mar 2026

Mark

A mixed bag. The room was spacious, had a great balcony that was, unfortunately, unusable, the A/C worked well and was quiet, and the hotel location was excellent for our planned activities for the week. A couple of things that could have/should have been better: the closet/storage space available was inadequate. I don't recall ever staying in a hotel room that had less storage space. It was very hot for the month of March, so the only way we could reasonably make use of the balcony was for the ceiling fan to be operational, which it wasn't. We reported the problem but it wasn't fixed. Although we paid for parking via their resort fee, one day there were no spots available. We had to park off site and walk to the hotel. I found this unacceptable, particularly when most of the cars in the lot had no parking pass visible on their dash. They need to monitor this better. Finally, beware that unless you request it, you won't get daily maid service. We were not told this when we checked in and the maid only came by twice during the six days we were there.

Partner

10/10

Exceptional

24 Mar 2026

Christina

Spacious room and bed/pillows were comfortable. I had a great night sleep. My room had a large balcony.

Walking distance to restaurants. A nice park is nearby.

8/10

Excellent

21 Mar 2026

Laurie

Great, fun and relaxing pool area with great drinks.

Partner

10/10

Exceptional

19 Mar 2026

Angie

Amazing

Partner

6/10

Pleasant

16 Mar 2026

Michael

Too expensive for what we got. Pool area was really nice, but the music they were playing was awful. No breakfast, and the food at the bar and grill was only fair. Beer and wine choices were bad. No coffee in the room. Police showed up looking for someone. He was hiding in our elevator.

10/10

Exceptional

15 Mar 2026

Michael

An older, now remodeled property seeking a funky and hip vibe. Nice pool and bar area. Located in Uptown, near restaurants and shopping.

Partner

8/10

Excellent

14 Mar 2026

Shauna

The pool is really nice! My room was just okay. I would say the hotel location is great!!

Self

8/10

Excellent

14 Mar 2026

Joseph

Nice pool. Coffee was bitter.

8/10

Excellent

14 Mar 2026

Molly Ann

Very nice place. Pool area was beautiful. Rooftop not the greatest- drinks good but food was lacking on the roof. Great trip overall!

Partner

8/10

Excellent

13 Mar 2026

Grace

It was good but front desk staff used to be more helpful

10/10

Exceptional

13 Mar 2026

Barry

Nice simple room in a tall downtown building.
Valet Parking with prompt return when you call the desk from your room. Grab n go breakfast choices and complimentary coffee.
Across the elevator lobby is a good Mediterranean restaurant/bar. We enjoyed a steak salad, a kebab plate, and a hummus appetizer.
The only concern I had was that the shower floor tile was slippery and I had to be cautious.

Partner

6/10

Pleasant

12 Mar 2026

Sonia

This place is under new management, and it was obvious they were working on making changes to better the service. It was a cute place even though there were some issues that were addressed.

Partner

10/10

Exceptional

10 Mar 2026

Sarah

This is the cutest boho boutique hotel, loved the room, shower was excellent. We had a great time at the pool/hot tub every day. Chef Paul and bartender Brenden were fantastic, we loved the food and super yummy drinks. The vibe here is the best and we will definitely be back.

Friends

10/10

Exceptional

10 Mar 2026

Mari

We thoroughly enjoyed our stay at Rise Uptown Hotel. From the moment we arrived to the moment we departed we loved it. We will definitely be back on our next trip to Phoenix area.

Partner

6/10

Pleasant

10 Mar 2026

Jorge Ribeiro

They don’t service the room everyday. They also do not notify you that the pool is for reservations only.

Partner

10/10

Exceptional

09 Mar 2026

Glen

A wonderful experience overall will be back for sure.

8/10

Excellent

09 Mar 2026

MARK

Employees at the Rise Uptown are super friendly; the property is nice, clean and conveniently located. The hotel, however, is undergoing some changes in the management of the pool, bars and kitchen. Consequently, those areas seem to be terribly understaffed and will likely stay that way until the new team gets things the way they want them. Because of the chaos, we were promised free drinks at the rooftop bar by the manager but did not receive them. Instead, we were treated to the sound of someone running the upstairs hallways in heavy work boots every night until the rooftop bar closed. It was annoying. They seem like capable people, so I expect that they will get their act together. But during our brief stay, it wasn't as nice as it could have been.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

REBECCA Ann

Pool area beautiful. Trees left leaves on cushions,but everything else, very clean. When we were there restaurant poolside not open, as change in management,but bars were and it'd be fun to go back and stay again to eat poolside and Say When rooftop bar. Staff all very friendly and helpful. Toasted Owl cafe and Tesato both great places to eat, with a block or two. No coffee in rooms but Cartel coffee connected to poolside.and they have great coffee and breakfast sandwiches. Our room's shower took 10 minutes to warm up. We did report it, and they said maintenance did something with it, but nothing changed. We just ran the water til it warmed up. We'd definitely go back. It is right off Camelback Road,so there is lots of traffic that goes by and that bothered my husband who has hearing aides,more than myself. Bed was very comfortable. Cute place.

Partner

10/10

Exceptional

08 Mar 2026

Gloria

Cute decor and friendly staff

Partner

10/10

Exceptional

05 Mar 2026

Sarah

Great vibe at this place!

Partner

10/10

Exceptional

04 Mar 2026

Todd

Great staff cute place perfrct

Friends_and_family Family

4/10

Poor

03 Mar 2026

Gabriella

We booked this hotel specifically for the pool. We found out less than 48 hours before that the pool would be closed for cleaning. This meant we couldn’t get a refund and book somewhere else with a pool. The rooftop bar was also closed. There was not much else to do around the hotel that was in walking distance especially in the heat. Overall, very disappointed with this hotel especially when they continued to hype of the pool days before our stay only to suddenly say it was being deep cleaned.

Friends_and_family Friends

10/10

Exceptional

03 Mar 2026

Jackie

We had a lovely time during our stay.

We stayed in a room with a firepit but unfortunately, it did not work for the length of our stay which was a HUGE bummer. We asked for support twice. The first time, a staff member was sent but had no fix. They did not follow-through on ongoing requests for support. We paid extra for this room so this was definitely a let down.

Otherwise, we loved the pool and amenities. The hotel was set up super beautifully. We would recommend staying poolside. The staff at Say When and Lylo's was INCREDIBLE and positively impacted our stay. Brendon and Luis's positive energy and friendliness was noted, and they checked on us regularly to ensure we were having a good time. Paul is the chef and stopped by several times to see how we were enjoying our eats and drinks - really personable and cool.

The pool was not very busy during our stay which was nice. Kind of wish the shades could be removed during the day for maximum sun time, but overall, amazing environment. Managed well.

Friends

4/10

Poor

01 Mar 2026

Justin

The room and most amenities were fine. A $15 dollar credit per night per room at the rooftop bar was promised with the reservation, but only when the bill was charged to the room. When we paid with credit card by mistake, the bar staff was unwilling to void the charge and charge to room instead. The front desk was also unwilling, pointing the finger back at the bar staff. Both sides blamed the other; neither did the right thing and honored the promised $15 per room credit.

Friends

4/10

Poor

01 Mar 2026

Anne

This hotel was misleading, as it was NOT a 4-star hotel as advertised. There was not a coffee maker in the room, (or microwave to heat up leftover dinner- important as there is no available breakfast). There was not daily housekeeping, Don Woods bar had no food, mixers, or even drink garnish.
The pool and hotel had a good vibe, but the lack of amenities make it 3-star at best.

Partner

10/10

Exceptional

28 Feb 2026

Michael

Wonderful property and dog friendly

6/10

Pleasant

23 Feb 2026

Melissa

Rooms were great. Loved the mid century modern vibe. Parking was a nightmare, got 2 vouchers for free popsicles upon check-in, but they were out of popsicles our entire stay of 5 days. They were supposed to bring us a bottle of prosecco on our first night. Never received it. Our room was directly under the rooftop bar and next to the public bathroom for the bar, so we got to hear drunk people arguing and slamming doors all night long. Pool area was great. Great, fun vibe there.

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Rebecca

No popsicles as advertised. Remote control didn't work (and neither did replacement remote). No control over air/heat in the room. Incorrect charges on my final bill that had to be disputes.

Partner

10/10

Exceptional

22 Feb 2026

Wendi

Just a clean, cute and safe place to stay. Does it look as great as the pictures make it out to look? Of course not, but that’s how it goes and that’s why I’m doing this review. I haven’t been to this part of Arizona and as we came into town and headed to Rise, we were a little concerned. Then we found the place and as soon as we walked in the doors, we were put to ease immediately. We usually like a microwave and a coffee maker in a hotel room, but it wasn’t needed for this trip and I actually read reviews (and the information provided on their website) so it wasn’t a surprise and the fridge is all we actually needed and it was adorable to boot. The front office girls that were working when we arrived early Friday morning around 9 AM (So, so sorry, we forgot their names) were super sweet and so helpful. They told us where to go to try and relax while we waited for a room to possibly become available before the normal check-in time. We had been traveling all night and one of us was fighting a cold and rest was needed before a very long Saturday. We had a bite to eat and a drink by the pool/hot tub and within about an hour, we got a text that a room was ready. The room was perfect for us and the overall experience for two nights was exactly what it should be. It was a bit noisy. (We were directly under the rooftop restaurant and there was wedding drama). We actually like ambient noise, so it was perfectly noisy to us. Everyone that worked there was amazing. Thank you guys!!!

Family

10/10

Exceptional

22 Feb 2026

Lindsey

Nice