Name: Downtown Phoenix Hotel
Address: 424 W Van Buren Street, Phoenix, 85003, US

8/10

Excellent

28 Jul 2026

Eilyn

Bien

8/10

Excellent

25 Jul 2026

Ciyunsi

Very clean and friendly.

8/10

Excellent

25 Jul 2026

Hal

...........................

10/10

Exceptional

24 Jul 2026

Megan

Cute clean little place.

6/10

Pleasant

19 Jul 2026

Allison

The staff was helpful, even though the rooms had been remodeled, the bathroom was old--tiles were chipped, it wasn't particularly clean. The neighborhood was questionable (it didn't seem that safe)--it was on the immediate outskirts of the business and tourist areas of downtown. I noticed unhoused people walking the streets.

8/10

Excellent

17 Jul 2026

Mark

Could have had closet and hangars or at least a rack

10/10

Exceptional

15 Jul 2026

Khadijah

The location is conveniently located in Downtown, Phoenix. Hotel was clean and comfortable for my sister & I. I loved that it is right across the street from the Van Buren!

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Bo

I’ve stayed here twice and have really enjoyed my stays. The room and bathroom are clean and have a nice new style compared to some dated hotels in the area. The staff was very helpful when my card lost access to unlock the door. Parking in the lot might be an issue if there is a heavily populated event but there is plenty of free on street parking nearby. The air conditioning worked flawlessly all weekend, a must during a Phoenix summer where it’s still 101° at 11pm. This location is great and within walking distance to a lot of great bars, clubs, restaurants, and entertainment venues.

Self

8/10

Excellent

12 Jul 2026

John

The cleaning lady pretty much busted down the door one day during my stay… We told her we didn’t want room service and she still opened the door. Luckily the deadbolt was there to stop her but then she proceeded to try to remove the deadbolt through the crack in the door. We had to reiterate that we do not want room service.

Partner

10/10

Exceptional

10 Jul 2026

ANNETTE

Clean room..very convenient and close to venue.

10/10

Exceptional

10 Jul 2026

Annette

Very clean room. Across from venue and nice staff.

Partner

10/10

Exceptional

08 Jul 2026

Julianne

Very clean. Nice staff. Small parking area. Food within walking distance

Self

10/10

Exceptional

06 Jul 2026

Hector

Love it

Self

10/10

Exceptional

02 Jul 2026

Shawn

Always clean and friendly people work there

Partner

10/10

Exceptional

02 Jul 2026

melanie

Everything was perfect! The room was clean and smelled clean. The air conditioner was cold and I love the fact that there is a microwave and refrigerator in there! Also the staff member who checked me in was very polite ❤️

Family

10/10

Exceptional

28 Jun 2026

Lezah

This hotel was pretty decent. It was clean and the staff were nice.

Friends

10/10

Exceptional

25 Jun 2026

Kateri

The room was clean the ac worked made the room nice and cold, and the staff and parking was great

Friends

10/10

Exceptional

25 Jun 2026

kristina

I stayed here for 4 days. The bed was super comfortable, staff were nice and they house cleaning did an amazing job.

Self

10/10

Exceptional

22 Jun 2026

Kyle

Room was fantastic and in a great location

10/10

Exceptional

22 Jun 2026

Karoline

Literally right next to the van buren

10/10

Exceptional

19 Jun 2026

Bryan

Real solid updated room with a vibe. Probably the best value in terms of hotel in downtown Phoenix.

Self

4/10

Poor

18 Jun 2026

Wil

The actual room is decent, although the shower door wouldn't close - due to unevenness; gravity slides it open - wetting the floor.
The main issue is the location. It is downtown so convenient to venues there. But it is noisy, looks very unsafe and rundown.
If you look closely at the reviews, seems like the raves are written by the same persons.
I will not go back to this hotel.

Self

10/10

Exceptional

18 Jun 2026

Chris

Nice room amd the staff was friendly the only complaint is the room was very dark

Partner

8/10

Excellent

17 Jun 2026

Acacia

Highly recommend it.
Good price
Very functional.
No towel hook to put the used towels.
Friendly st

6/10

Pleasant

13 Jun 2026

vince

Great affordable place to stay if your downtown for the night..active on Friday nights..but no problems..

Partner

6/10

Pleasant

11 Jun 2026

Aaron

It’s a neat concept with renovated, spacious rooms. The property is an old drive-in motel with limited amenities. The neighborhood would likely feel unsafe to single women travelers, especially in the evenings.

Self

8/10

Excellent

09 Jun 2026

Victoria

The room with 2 queens was clean and attractive. The air conditioning did very well in 107 F heat. There’s a lovel outdoor space with tables and umbrells. Parking was barely enough. A couple of times we got the last space. Also, the caulking in the bathroom was stained and unsightly. Some people might be bothered by the neighborhood, but those people should just go get a Marriott. The Downtown Phoenix was a very good value.

Partner

10/10

Exceptional

08 Jun 2026

Blake

Nice easy check in and check out great stay

Self

10/10

Exceptional

07 Jun 2026

Julia

Very Comfortable and clean. I liked that it was afordable and within walking distance to the Convention Center

Self

10/10

Exceptional

04 Jun 2026

Mary

A cute little hotel right across the street from our concert venue! Exceptionally convenient. The staff was very nice, helpful, and courteous. When we requested one more coffee pod, the maid even kindly asked us if we needed more towels. The owners and staff were out every day cleaning and maintaining the property. The outdoor seating area was cute, nicely furnished with cooling overhead water sprayers. The bed was comfortable, and the bathroom was very clean. Although the bathroom was smaller than in newer hotels, it was updated, useful, and comfortable. The refrigerator and microwave were adorable and very convenient for travel. Our stay was pleasant, and we will book this hotel again when we return to Phoenix!

Partner

10/10

Exceptional

03 Jun 2026

Kateri

Great place to stay, my 2nd time and still no complaints!

Friends

8/10

Excellent

02 Jun 2026

Kenn

Room was clean although could use a few repairs. Parking included is a plus

Partner

8/10

Excellent

02 Jun 2026

Usha K

Old times motel charm. Did not like the location. Area felt unsafe to walk after dark.

10/10

Exceptional

28 May 2026

amber

Staff was very nice and the room was very cute and more importantly clean! Walking distance to the concert arena. I would stay again if the hotel remains as nice as it was.

Self

10/10

Exceptional

23 May 2026

Lauren

Hi I was unable to stay after paying my pet deposit and room fees up front.. I'm sure it would have been nice. Thank you.

6/10

Pleasant

22 May 2026

Fernando

The road is constant noise traffic at night ciyldnt sleep, and its still far away from highway makes no sense

Self

10/10

Exceptional

21 May 2026

steven

Great spot

Business

4/10

Poor

20 May 2026

Elisa and Brian

Parking was scarce. The smoke detector started beeping in the middle of fhe night and we did get them to come and take it out. Unfortunately, we were unable to fall back asleep after that. The shower was dirty.

Partner

8/10

Excellent

19 May 2026

Andrea

Great location, felt safe. Budget friendly, nice staff and great location to the venue we were visiting. Would stay here again for sure!

Friends_and_family Family

6/10

Pleasant

18 May 2026

Ashish

Parking was difficult. Small spaces to turn cars.
Room was not cleaned properly. Hair was present on the pillow when we entered.
Room lighting was terrible

Partner

8/10

Excellent

18 May 2026

Lonnie

Convenient parking

Self

4/10

Poor

14 May 2026

Wayne

Room was very outdated linens were very old bedding dirty also Parking very tight and very loud area at night time

Partner

8/10

Excellent

12 May 2026

crystal

It was what was expected for a one night stay. Convenient because it was only 6 minutes from the airport.

Self

10/10

Exceptional

12 May 2026

William

Clean room!

Friends_and_family Friends

10/10

Exceptional

07 May 2026

Vance

Good place good price

4/10

Poor

07 May 2026

Shaily

The property offered very little parking; spaces were small and tight. Not enough parking for all the guests. The room was mediocre at best. The outlets didn’t work for charging phones, the bathroom was gross, there was no garbage can, they only left 2 towels when our reservation was for 3 people. The property was directly across the street from a club that played thumping music until 2 am. There were homeless people on the lot. It was definitely NOT worth the price we spent.

Family

8/10

Excellent

06 May 2026

Draven

Very nice for a short stay and convenient if you're seeing a show at the Van Buren.

Self

6/10

Pleasant

04 May 2026

Lasean

The area of the motel was not greatest,but the location was convenient to where we were going. It was a motel and not hotel like the sign says. The room smelled like old cigars or cigarettes, so I had to spray some perfume of mine around the room to try to get the smell out. Front desk had bad musty Indian smell. Having free on site parking was great. Lots of security. Especially since was a bar: club open across the street really late. I would give this stay a 6:10

Partner

6/10

Pleasant

04 May 2026

Lachelle

Modern shower and tv. Had a microwave and refrigerator. Bed was comfy. Killed two baby roaches. Was upgraded to another room and didn’t experience any problems.

Friends_and_family Family

4/10

Poor

03 May 2026

Kenneth

It was good enough to stay the night for a concert. Would not stay here again

10/10

Exceptional

02 May 2026

Larry

It was fine.
Clean, efficient and good location for me

10/10

Exceptional

01 May 2026

Katina

Great place to stay

Self

8/10

Excellent

01 May 2026

Untamed

Parking was easy. Not secure. AC worked great. Location close to downtown/convention center.

Partner

8/10

Excellent

30 Apr 2026

Genevieve

We needed a place to lay our heads for one night in Phoenix not too far from the airport and found it at the Downtown Hotel. It's more a two-story motel with a central parking lot monitored by video surveillance. Someone checked us in without delay when we arrived a little past midnight, having reserved it only an hour previous. Our only complaints were cosmetic: the handle of the mini fridge fell off, and the paint was peeling around the floor molding in the bathroom. The sun blazed through the uncurtained bathroom window in the morning such that I had to wear sunglasses to enter. But our praise is cosmetic too: Bowie pillow and abstract wall paint for the win! I wouldn't hesitate to overnight here again. Thanks very much.

Partner

6/10

Pleasant

27 Apr 2026

Kenn

Parking included is a real plus in the downtown area. Room is clean and fine. This particular stay it was very loud overnight, more than a usual downtown noise.
Staff is great, air conditioned room, shower is good pressure and nice. Location is good and affordable for downtown.

Partner

10/10

Exceptional

27 Apr 2026

Mark

2nd stay here. Great place, staff very good, close to everywhere we needed to be. Clean place, No problems.

Partner

10/10

Exceptional

27 Apr 2026

Franziska

We loved our stay here. Very budget friendly, the rooms were very clean and the location is great.

We went to see a show at the Orpheum Theatre and it was 10 min by foot. It's also across the street from the Van Buren venue.
We had dinner reservations at a restaurant on Roosevelt Row, about 25 min by foot. It was great not to have to drive anywhere.

The hotel offers free parking and doesn't charge any resort fees.
A little noisy due to being across from a venue but we didn't hear much once we closed the windows.
Would definitely stay here again!

Partner

10/10

Exceptional

26 Apr 2026

Brett

n/a

Partner

10/10

Exceptional

26 Apr 2026

KRISTIN

More of a Motel than Hotel....this place was just perfect for our purposes as the venue we came to use was less than 2 blocks away. While the downtown area is alive with people and music and activity....our room was quiet and dark. We enjoyed our stay there.

Friends_and_family Friends

10/10

Exceptional

26 Apr 2026

Daniel

Great place I wasn’t it expecting for it to be clean would definitely book again when visiting Phoenix!

Self

4/10

Poor

24 Apr 2026

Melisa

This was a motel, not a hotel. Had I known that I wouldn’t have booked for personal safety reasons. Which leads to if you’re not familiar with the area, it’s not the best. The pictures of the room were better than it was. It looks like they had remodeled and done so very cheap and poorly. I couldn’t believe the extra grout just slabbed in places in the shower. The only saving grace were the pillows and the bed being decent.

Friends

10/10

Exceptional

22 Apr 2026

Amber

Great clean hotel to stay!

10/10

Exceptional

21 Apr 2026

Gemma

I enjoyed my stay at this hotel. The front desk man was very kind, accommodating and over all a great guy. The rooms were nice and had very good amenities. Wifi speed is pretty good. I would recommend and stay here again!

6/10

Pleasant

20 Apr 2026

David

A bit decrepit but ok for a place to sleep. Staff responsive but not quickly or particularly enthusiastically.

Partner

6/10

Pleasant

19 Apr 2026

Torri

It was okay to stay for a night, but the floors were dirty- turned my feet black.
Hair on bathroom floor, old water damage on walls etc. the age shows. Staff was nice on check in.

Partner

6/10

Pleasant

19 Apr 2026

John

Cheap, but room had spray paint on light and window. The shelving was secured by 2 screws that had pulled out of the wall. Everything else was adequate to good. Location is the selling point of this property. Close to venues in the area.

Partner

6/10

Pleasant

19 Apr 2026

Jeff

The hotel is very run down. There was a gap under the door and you could see daylight through the door frame. On top of that, it is extremely noisy, with no sound barriers at all

2/10

Poor

19 Apr 2026

Sue

The room is clean upon entering, but there are no towel racks to hang towels and wash cloths. There is a soap dispenser instead of bar soap or regular hand soap. There is no counter space for toiletries, or anything else. The hotel is directly across from a very noisy nightclub, and it's on a busy street that has traffic all night long. I was gathering my last things at 5 minutes past the checkout time, and a maid came knocking to see when I was leaving. I've never had that happen in my entire life. This hotel is knocking at the door of becoming a seedy pit stop. It should be avoided.

Self

2/10

Poor

19 Apr 2026

Spencer

Didn’t send me a reminder so I could cancel my room and got charged for a room I didn’t use

6/10

Pleasant

18 Apr 2026

Krista

The lot is tiny. Glad i got there early afternoon. The noise is terrible. The door wasn't shut flush so there was light coming thru the whole day and you could hear everything outside. The mattress was comfortable but the sheets were very thin and not very soft

Self

6/10

Pleasant

18 Apr 2026

Dana

I was surprised that the reviews did not mention that this hotel is much more like a motel , and not in a good section of town . I was expecting more of a boutique hotel from the photos and the way the comments were written up by others . I was surprised by the garbage outside the property and in the patio area . I was not comfortable in this place and do not recommend it to others.

Partner

4/10

Poor

17 Apr 2026

Randy

In room refrigerator was so loud, I had to unplug it. Smoke alarm started chirping at 1 am. Had to have someone come change the battery. Started chirping again at 3 am. Same person came and just pulled it out of the wall. Spent the rest of the night without a functional smoke alarm. Less than ideal. Also, got maybe three hours of sleep. Will not return to this property.i

Self

10/10

Exceptional

16 Apr 2026

Justin

Easy parking and room was good and cool

Self

2/10

Poor

15 Apr 2026

Gordon

The Hotel is cheap for a reason . The room was old, small, shower/bathroom filthy, run down, AC was so loud and honestly not a great area of town. I have no idea how some of the reviews rate this place highly. Pay the extra and stay somewhere else.

Partner

10/10

Exceptional

15 Apr 2026

Ajax

Parking was easy, AC worked, staff was nice. I wish the windows has screens so I could leave them open without worrying about bugs flying in

Self

6/10

Pleasant

14 Apr 2026

Robert

Walked barefoot in the room and bottoms of my feet were black after about an hour of unpacking.

Self

6/10

Pleasant

13 Apr 2026

David

Run down place with some badly cleaned areas, no Kleenex, old stale Keurig pods, ok beds, & an office desk staffed infrequently, & no breakfast/snacks. Very basic place to sleep.

Partner

10/10

Exceptional

12 Apr 2026

Gabriel

Room was clean. A/C worked great. Bathroom was clean and everything worked great.

Family_with_children

2/10

Poor

11 Apr 2026

Lisa

Staff was nice but we stayed for all of 20 minutes. Did not feel safe in the area and left. Contacted Expedia for refund and hotel only would reimburse us for 1/2 nights booked. Pictures did not reflect the actual property.

Family_with_children

2/10

Poor

11 Apr 2026

Tracy

I couldn’t stay in a room with no AC no fan and a window that only cracks open. I had to leave immediately and didn’t spend the night.

10/10

Exceptional

08 Apr 2026

Karla

I got a great deal for a four night stay during a busy weekend. The hotel was very clean and well maintained.

Friends

4/10

Poor

08 Apr 2026

Paula

Internet okay, poor location. No breakfast available. Shower door never closed.
I would not stay here again.
Cheap!!

Family

6/10

Pleasant

08 Apr 2026

Carrie

This hotel is listed as a “hotel” but it was definitely a motel. It was old and run down and our door did not shut properly. It was fine since we just needed a place to stay after the Suns game but not a place you’d want to hang out in.

Family

10/10

Exceptional

07 Apr 2026

Aaron

Came in to catch a day baseball game. It was a quick 15 minute walk to the park. We rere planning on just dropping our car off but they let us check in at 10 30 when we got there.

Partner

6/10

Pleasant

07 Apr 2026

Luke

Had seen some very negative reviews having booked well in advanced and facilities have changed since advertised. Room wasnt the cleanest but manageable. We searched thoroughly and no evidence of bugs or anything really untoward.
Facilities and parking were ok but no breakfast or pool as advertised when we booked.
If room was cleaner would be a good little stay.

Partner

8/10

Excellent

07 Apr 2026

jason

Conveniently located within walking distance to downtown phoenix

Partner

8/10

Excellent

06 Apr 2026

Ralph

The hotel is adequate, a bit dated, but it's a good place for the price. Easy to walk around to downtown.

Self

8/10

Excellent

06 Apr 2026

Nicole

Enjoyable, friendly staff and very accommodating. The main drawback was the heavy construction in the area. Our initial room felt a bit tucked away, so we requested one with more windows and natural light, which helped. Overall, the construction was the primary issue.

Partner

8/10

Excellent

06 Apr 2026

Calvin

Spacious room. My room didn't look as nice as the one pictured. Lotion pump was empty. Nice this place had a parking lot and was close enough to downtown Phoenix. More like a motel than a hotel though. Decent rates for a downtown Phoenix \"hotel\".

Partner

2/10

Poor

05 Apr 2026

Carrie

Toilet kept running after flushing. Shower did not drain flooded bathroom and bedroom. Floors dirty made my feet black. By a bar that played loud music until 2am

Partner

4/10

Poor

05 Apr 2026

Jon

We were in a room facing the street, where we heard loud music and screaming through the night from the venues across the street. Our first morning we awoke to see out our window a naked man standing at the bus stop. The area around the hotel is a dump. The hotel is a dump with sloppily done “upgrades”. Spend a little more and stay elsewhere.

Partner

8/10

Excellent

04 Apr 2026

Kimberly

Clean room, comfy bed. The area doesn’t look like a very safe part of town, but it was a close walk to the baseball stadium.

Friends_and_family Family

4/10

Poor

01 Apr 2026

Lennart

Room is pretty modernized but still bad finishing.
Air conditioning did not cool plus is very loud!
Fridge is also very loud when on.
Also lots of noise from street.

4/10

Poor

01 Apr 2026

Matthew

I recently stayed at a hotel in downtown Phoenix, and I have to say, my experience wasn’t the best. One of the main issues I faced was with the cleaning staff. They kept coming into my room even when I wasn't there, which felt a bit unsettling. It seemed like they weren’t really doing much, and I couldn't shake the feeling that they might have been snooping around.

I appreciated their effort to keep the place clean, but it would have been nice if they had respected my privacy a bit more. Overall, the location was decent, and the amenities were okay, but I don’t think I would choose to stay there again just because of that discomfort.

Family_with_children

8/10

Excellent

31 Mar 2026

Maxwell

Very friendly staff and easy check in. Comfortable bed but there was a fly buzzing around.

Parking was convenient and easy but in a run down area of downtown

Partner

6/10

Pleasant

31 Mar 2026

Jordan

This is not a hotel, it is a motel. Big difference. Not in a great area which I wasn’t aware when booking. Lots of pedestrian and homeless traffic. Very outdated and LOUD AC unit making it very difficult to sleep. Parking was terrible, extremely small parking lot and not enough spaces.

Friends_and_family Family

2/10

Poor

27 Mar 2026

Rebecca

This is a MOTEL not a hotel. Room was really run down and moldy. They have attempted to add some new touches, but it's like putting lipstick on a pig. We couldn't get out of there fast enough. The pictures are extremely deceiving!! Book elsewhere.

Partner

2/10

Poor

25 Mar 2026

Darryl

After driving for 13 hours I was excited to find a cheap option in phoenix. Pictures definitely fooled me… I walked in to my room and went to plug in my cell phone charger… was greeted by a trail of cockroaches running in and out of the baseboard. Thank god I didn’t unzip any of my luggage. Refund process was pretty easy thank god

Self

6/10

Pleasant

25 Mar 2026

Jennifer

The vinyl floors were very dirty. The bottoms of my feet were black so at first I thought it was from my candles. After taking a shower and going barefoot in the room, my feet were black again.

Partner

2/10

Poor

25 Mar 2026

Kayla

The only positive part of my stay was the nice gentleman who checked me in. OTHERWISE, avoid this property at all costs, especially if you have an early morning or important event the next day. The hotel itself is completely outdated and run-down. Im addition, the late night concert at the venue across the street was also so loud, with lots of yelling and constant sirens. The AC was also so nosy that at one point I had to turn it off and sweat rather than hear the rattling. The floors were disgusting and I had to keep my socks on the entire time, I found hair on my pillow case and in the sheets, the whole place needed to be dusted and the shower looked like it was growing mold. Also, in the middle of the night, someone tried my room’s door handle. Not okay, would never ever stay here again. Pay more and book some place else.

Self