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Ac Hotel By Marriott Phoenix Downtown

Phoenix Area - AZ · United States

414 North 5Th StreetView location

9.2/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ac Hotel By Marriott Phoenix Downtown

Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.

Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel by Marriott Phoenix Downtown. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 3207 square feet (298 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 199 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding.

Read more about this hotelShow less

A stay at AC Hotel by Marriott Phoenix Downtown places you in the heart of Phoenix, within a 15-minute walk of Phoenix Convention Center and Chase Field. This hotel is 0.6 mi (0.9 km) from Mortgage Matchup Center and 6.6 mi (10.6 km) from Grand Canyon University.

Make yourself at home in one of the 199 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Phoenix? This hotel has 3207 square feet (298 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive smart lock details. Guests are required to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
    • Covered self parking fee: USD 34 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Heritage Square 0.4 km / 0.2 mi
Herberger Theater Center 0.4 km / 0.2 mi
Arizona Center 0.4 km / 0.2 mi
Phoenix Convention Center 0.4 km / 0.3 mi
Children's Museum of Phoenix 0.5 km / 0.3 mi
Arizona Science Center 0.6 km / 0.4 mi
Phoenix Symphony Hall 0.7 km / 0.4 mi
Chase Field 0.8 km / 0.5 mi
Mortgage Matchup Center 0.9 km / 0.6 mi
Orpheum Theatre 1.1 km / 0.7 mi
Margaret T. Hance Park 1.1 km / 0.7 mi
The Van Buren 1.1 km / 0.7 mi
Arizona Financial Theatre 1.5 km / 0.9 mi
Burton Barr Central Library 1.5 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 199
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Garden
Show 11 more facilities & services
  • Terrace
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 34 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable13 photos

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Bathtub or Shower allocation on arrival: 31
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Disability-friendly bathroom
    • Toiletries
    • Desk
    • Shower: 20
    • Bathroom: 10
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable13 photos

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Shower: 20
    • Individually adjustable heating
    • Bathroom: 10
    • Bathtub or Shower allocation on arrival: 31
    • Hairdryer
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Ac Hotel By Marriott Phoenix Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ac Hotel By Marriott Phoenix Downtown

9.2
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Alexandre
Great hotel
Family_with_children
10/10
Exceptional
16 Jul 2026
Dulce
Nos encanta quedarnos aquí
Family_with_children
10/10
Exceptional
14 Jul 2026
Miguel
The hotel offered a nice bar area and breakfast. Our room were very clean. However, the bed was hard as a rock, stiff and the room very very cold. Was difficult to adjust the AC it took my husband and I four days of physical therapy to get my back in order. Overall the hotel was very nice. Not sure I would recommend due to the sleeping situation.
10/10
Exceptional
13 Jul 2026
Jared
Great all around
Self
10/10
Exceptional
13 Jul 2026
karely
2nd time staying here & once again it’s been one of the best experiences. The staff was well mannered & eager to help. High recommend!
Partner
10/10
Exceptional
24 Jun 2026
Jody
The staff was fantastic, the room was comfortable. Everything is wonderful. I’d highly recommend this location.
Friends_and_family Friends
10/10
Exceptional
21 Jun 2026
Ben
The room was very clean and well apointed. We stayed the night as we went to see a show, and this was a convenient location. It is located in the heart of downtown entertainment. Walkable to most of the major stadiums, Museums, and conference centers in the area. Perfect for a romantic weekend. Check in is a little late IMO, but we were able to check in a few hours early which was nice. Wish there was a pool on site, but other than that it was perfect.
Partner
10/10
Exceptional
15 Jun 2026
Jeongho
Great stay overall. Clean rooms, friendly staff, and a convenient location. Would definitely stay here again.
Self
10/10
Exceptional
15 Jun 2026
Jeongho
Excellent experience from check-in to check-out. Comfortable, clean, and highly recommended.
Self
10/10
Exceptional
10 Jun 2026
BARRY
Nice hotel
Family_with_children
10/10
Exceptional
05 Jun 2026
Celeste
Beautiful hotel. Room was clean and cozy. But also very modern. I’ve stayed here twice and both times were pleasant!
Family_with_children
8/10
Excellent
03 Jun 2026
Arianna
Their key scanner wasn’t working for most out trip and couldn’t get in and out our room without calling someone but otherwise very nice experience
Business
10/10
Exceptional
01 Jun 2026
Carlos
Rooms were clean and spacious, good with kids
Family_with_children
10/10
Exceptional
31 May 2026
Jessica
Staff were really friendly. We received early check in which we were really grateful for. The room looked like the photos, it was modern and very clean. Didn’t get a chance to try the amenities.
Partner
10/10
Exceptional
07 May 2026
Kris
Smooth and simple
Partner
10/10
Exceptional
30 Apr 2026
koushik
Great
Business
10/10
Exceptional
29 Apr 2026
Tia
Front desk and bar staff were very kind and helpful.
Self
10/10
Exceptional
28 Apr 2026
Cj
Great overall stay and experience
Self
10/10
Exceptional
24 Apr 2026
James
Did not use parking/nice bar and area
10/10
Exceptional
06 Apr 2026
Linda
Great location. Exceptional courtyard. Good view from the 8th floor. Comfortable bed. TV with cable and local channels included.
Partner
10/10
Exceptional
30 Mar 2026
Deborah
Didnt know where to park at the hotel. Found the price steep. Parked next door to the hotel. My only complaint was the parking - availability and cost.
Friends
10/10
Exceptional
25 Mar 2026
Ricardo
Excellent
Friends_and_family Family
10/10
Exceptional
25 Mar 2026
Aleesa
Clean room easy check in. Great place for the stadiums bear by.
Partner
10/10
Exceptional
21 Mar 2026
dolly
Gorgeous hotel in a perfect downtown location! Lucky to see the farmers market right outside and had a great breakfast burrito there!
Partner
10/10
Exceptional
06 Mar 2026
Andrea
Great location in downtown!
Great amenities- super comfortable bed.
2/10
Poor
23 Feb 2026
raquel
We had to wait because they couldn’t find our reservation for like two hours
10/10
Exceptional
16 Feb 2026
Da Vien
Excellent and professional staff. Clean, easy, fast check in.
Business_and_leisure Partner
10/10
Exceptional
05 Feb 2026
Edhar
Clean and nice. Very happy with this hotel.
10/10
Exceptional
28 Jan 2026
Veronica
It was a great hotel !!!
4/10
Poor
07 Jan 2026
Erica
Unfortunately we had a very unpleasant experience. Staff was good but we had to change rooms at 1am because our air conditioning stopped working. The next room wasn’t a lot better as the units only allow for an auto fan and not constant so each night we were uncomfortable with stagnant warm air
6/10
Pleasant
31 Dec 2025
Cheryl
The staff at the front desk were friendly and very helpful. The house keeping was nominal. They missed my room one day (I didn't care so much about making beds, etc. but I did need the coffee and water refilled. I went to the lobby and they provided). The next day they \"cleaned\" but didn't refill. The beds were a bit lumpy and not great. There is no carpet. It was like a motel 6 with a nicer bathroom.
Business Self
6/10
Pleasant
28 Dec 2025
Rebecca
No microwave. Wish yhere was hot water when I showered
Leisure Family
8/10
Excellent
27 Dec 2025
David
Room was clean. The pillows were pretty flat, bed soft, I assume a lot of use. I recommend upgrading mattress, pillows. All else very nice! Great customer service!
Leisure
10/10
Exceptional
26 Dec 2025
Kaila
Staff was very nice!
Leisure Partner
10/10
Exceptional
23 Dec 2025
Luis
Clean room
Friends_and_family Family
6/10
Pleasant
09 Dec 2025
Silvia
No drinking water in the room. No water bottles or filtered water available
10/10
Exceptional
05 Dec 2025
Brian
Very convenient
Business_and_leisure
10/10
Exceptional
01 Dec 2025
Sergio
Everything
10/10
Exceptional
01 Dec 2025
Sergio
Awesome
Partner
10/10
Exceptional
27 Nov 2025
Kimberlee
Beautiful property, perfect location with all things in walking distance to downtown. Area was safe and clean. Hotel rooms,lobby were clean and updated. Staff was helpul and ready to give recommendations on area dining. Overall pleasant stay and will choose this property again the next time I’m in Phoenix
Friends_and_family Family
10/10
Exceptional
26 Nov 2025
Adolfo
Very nice digs
10/10
Exceptional
24 Nov 2025
Brian
I feel like my room could have been cleaner my shower and bathroom floor looked like they were missed
10/10
Exceptional
13 Nov 2025
Charles
Very nice and clean hotel. Great atmosphere and nice bar with a good dinner menu.
Business
10/10
Exceptional
12 Nov 2025
Hojin
Very clean and great service
10/10
Exceptional
11 Nov 2025
Megan
Our room was nice and clean and the hotel smells amazing! The hotel was conveniently located walking distance from Chase stadium. The bar has good drinks and food, but we’re a bit over priced.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Jose
Didnt eat breakfast
10/10
Exceptional
10 Nov 2025
Robin
We decided to stay downtown to be close to the events we were attending all weekend. The AC was centrally located from main event venues and great restaurants. The property itself was very clean, the staff was all very friendly, and we enjoyed our stay.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Angel
The entire hotel was very nice! It was very modern, all of the staff were welcoming and nice, room was clean and quiet! We only stayed over night for a downtown event but we would definitely stay again. Highly recommend!!
Leisure Partner
10/10
Exceptional
08 Nov 2025
Brian
Very convenient in downtown Phoenix!
Business_and_leisure
10/10
Exceptional
08 Nov 2025
Selma
The staff was so welcoming as we arrived and attentive during our stay. The rooms and facility where beautiful, definitely a place to stay again if back in Phoenix. Walking distance to chase field which was a reason we picked this hotel.
Leisure Family
10/10
Exceptional
07 Nov 2025
Marissa
Great, clean and close to downtown for a night out! Will be booking again!
10/10
Exceptional
07 Nov 2025
Hector
Clean room
Leisure
8/10
Excellent
04 Nov 2025
Martha
I recently stayed at this hotel, and overall the experience was fine, but I was disappointed with the service from the male server at the breakfast and bar area. He was not welcoming and made the atmosphere feel uncomfortable. A little friendliness and attentiveness would have made a big difference. I hope management can address this to improve the guest experience.
Leisure Partner
10/10
Exceptional
03 Nov 2025
Efren
The room was comfortable and super clean upon arrival! I was only there for about 24 hours but the staff were super helpful!
Leisure Self
10/10
Exceptional
02 Nov 2025
Diamond
Clean room. Friendly Staff! Will definitely stay again.
Leisure Family_with_children
10/10
Exceptional
01 Nov 2025
Ann
The AC burger was the best! Every staff member was friendly and helpful. I didn't encounter any issues during my stay. I would stay here again. If anything could be improved, I would say to increase the variety of hot foods for breakfast. The location was also ideal for me. There are plenty of shops and museums in walking distance (science center, historical buildings, etc).
Leisure Self
10/10
Exceptional
23 Oct 2025
Eric
Beautiful hotel, rooms are clean and comfortable! Will definitely stay again.
Leisure Family
10/10
Exceptional
15 Oct 2025
Candy
Everything we needed was within walking distance. Parking was easy and the room and surroundings were clean. Friendly staff!
Business_and_leisure Family
10/10
Exceptional
12 Oct 2025
Najaii
Very smooth and easy check in process.
10/10
Exceptional
11 Oct 2025
Michael
Check in staff was excellent!
10/10
Exceptional
08 Oct 2025
Iavor
Glass cup was found with lipstick stain
Partner
10/10
Exceptional
06 Oct 2025
LaTasha
Clean room. Friendly staff.
Business
10/10
Exceptional
06 Oct 2025
Christine
The gym on the 13th floor had a lovely view of the city. It had enough equipment to support everyone who was there at 5 AM, including several treadmills, two ellipticals, weights, and stationary bikes. It also had towels and water bottles which was an added convenience in the dry desert air. The room was clean and spacious. The location was very convenient for me and restaurants, coffee shops, and the buildings I was visiting were all within walking distance.
Business_and_leisure Self
10/10
Exceptional
03 Oct 2025
Jordan
Na
10/10
Exceptional
02 Oct 2025
Tacarra
Nice rooms, easy check in. The bed was not as comfortable as I had hoped it would be. The toilet didn’t flush very easily. Everything else was great! Love the property. Did not get a chance to enjoy the breakfast. Overslept and I was too late. Always a next time though. Thanks!
Leisure Partner
10/10
Exceptional
28 Sep 2025
Christopher
Very Good Clean near Shops
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Alondra
Walkable to chase field and surrounding bars and restaurants. Friendly staff, clean rooms, and easy parking
10/10
Exceptional
18 Sep 2025
Darci
The staff was awesome, and an easy walk to Chase Field!
Leisure Family
10/10
Exceptional
17 Sep 2025
Charles
Very clean property!
10/10
Exceptional
15 Sep 2025
Jason
I really liked the layout of the whole place. The customer service was exceptional and i would definitely come here again!
Leisure Partner
10/10
Exceptional
15 Sep 2025
Erick
Contemporary and clean. Downtown location and walkable to events
10/10
Exceptional
14 Sep 2025
Dulce
We love it
Business_and_leisure Family_with_children
10/10
Exceptional
10 Sep 2025
SEAN
Great lobby and outdoor area. Room was clean and modern. I wouldn’t hesitate to stay here again.
Business Self
10/10
Exceptional
10 Sep 2025
Roberto
Great location..near parking and walkable to events.
Leisure Partner
10/10
Exceptional
04 Sep 2025
Charles
Nice property minus the transients dleeping on the outside benches and limited dining options in walking distance
Leisure Family
10/10
Exceptional
31 Aug 2025
Jose Carlos
Nice scenic views, convenient location. Took me a minute to figure out the parking, overall recommended.
Business_and_leisure
10/10
Exceptional
31 Aug 2025
Jaiden
Great stay
10/10
Exceptional
29 Aug 2025
Barbara
Very nice hotel. Very clean. Only thing that would make it better would be a pool
Leisure Family
10/10
Exceptional
27 Aug 2025
April

5 stars

Everyone was friendly, super nice, cleanly. Dropped my boy off to college, refreshing to have everyone so nice.
Friends_and_family Family
10/10
Exceptional
24 Aug 2025
Vannessa
Front desk was very sweet and helpful. The lobby smelled delicious and such a clean hotel.
Business_and_leisure Family_with_children
10/10
Exceptional
24 Aug 2025
Erica
Nice modern looking hotel.. I enjoyed my stay very much! Good coffee and the atmosphere is amazing! Would definitely stay here again.
Leisure Friends
10/10
Exceptional
18 Aug 2025
Kevin
In town for a baseball game. Close to ballpark, clean nice staff lots of restaurants nearby
Leisure Family
10/10
Exceptional
10 Aug 2025
David
Great location, felt very modern, great staff, good size room
Leisure Self
8/10
Excellent
08 Aug 2025
Timothy
The room was very clean.
Partner
10/10
Exceptional
02 Aug 2025
Carri
I chose this property based on it being walking distance to the event center. The room was beautiful, bed and pillows were super comfy, and I loved the shower. No need to pack hair dryer, shampoo, conditioner, or body soap. I used the paid parking and had no issues getting in and out. Front desk staff are the only employees I came in contact with, but everyone was friendly and helpful! I would stay again.
Leisure Self
10/10
Exceptional
01 Aug 2025
Jimmy
Great hotel. Clean, quiet and close to everything.
Friends_and_family Family
10/10
Exceptional
20 Jul 2025
Jenny

Always a great stay

We love staying at this hotel, the rooms are always so clean! Especially the bathrooms, huge win! Staff is always very kind!
Friends_and_family Family
8/10
Excellent
19 Jul 2025
Rachel
The room was really nice and clean. However, the blinds in our room didn’t close completely so the sun came in early in the morning. An employee walked into our room a few hours before check out without knocking which was also an issue.
Leisure Family
10/10
Exceptional
14 Jul 2025
Amber

Good stay

The hotel was easy to find and parking was a breeze. The ladies at the front were so sweet, and we were able to check in early! The hotel felt modern and clean, and the room was amazing. The beds were so comfortable, the room was spacious and the bathroom was large and clean. Check in and out was super easy, and everyone was so nice. Price wasn’t bad either, I’d stay here again!
Friends_and_family Family
10/10
Exceptional
07 Jul 2025
Tyler
I recently stayed at the AC Hotel Downtown Phoenix and had a great experience from start to finish. The hotel has a clean, modern aesthetic with stylish decor that feels both upscale and comfortable.

The rooms are well-designed, with a sleek layout, comfortable beds, and thoughtful touches like USB charging ports and a spacious shower. Everything was spotless and felt fresh. The large windows let in lots of natural light, and the blackout shades made it easy to sleep in when needed.

The staff was friendly and professional — check-in was quick and seamless. I also really appreciated how quiet the hotel was, even though it's in the heart of downtown.

The location is excellent — walking distance to great restaurants, bars, and entertainment venues. Whether you’re visiting for business or pleasure, the AC Hotel puts you close to everything without feeling chaotic.

Overall, I highly recommend the AC Hotel Downtown Phoenix. It’s a clean, modern, and relaxing place to stay in the middle of all the action.
Leisure Partner
10/10
Exceptional
06 Jul 2025
Magali
Staff is nice and friendly, rooms are clean, and area is perfect.
Leisure Family
10/10
Exceptional
29 Jun 2025
Brande

AC Hotel great, Hotels.com, not so much

The stay was great. The manager- Brian was fabulous. We enjoyed the hotel and the staff was friendly.
The part of my stay that was an issue was trying to get ahold of Hotels.com when there was an issue with check in. I reserve red the rooms but the 2 rooms were under 2 different names. It was not an issue with the hotel but with the confirmation emails as they did not indicate that my reservation would be under 2 names. It was not helpful when I could not find a phone number to call to clarify the situation. It took the manager and myself 15 min to find a number. This is not helpful when the issue was resolved in less than 5 min.
Friends_and_family Friends
8/10
Excellent
18 Jun 2025
Kristi
Staff were fantastic and allowed for early check in. The room was a good size and nicely appointed. However, the bed was sunken and the rug was very dirty. Otherwise, great experience.
Business Self
10/10
Exceptional
16 Jun 2025
Shannon
Convenient. Fun to walk around downtown Phoenix.
Partner
10/10
Exceptional
14 Jun 2025
Aleesa
Very clean and tidy
Leisure Partner
10/10
Exceptional
12 Jun 2025
Victor
Great property. Conveniently located to the arena for shows.
Leisure Partner
10/10
Exceptional
12 Jun 2025
Dawn
Great room and accommodations.
Partner
10/10
Exceptional
02 Jun 2025
Tammy
Very clean with a friendly staff. Parking prices were not outrageous like other hotels nearby. Close to Chase Field and a nice walk to the baseball game.
Leisure Partner
10/10
Exceptional
31 May 2025
Ruth
This is probably one the BEST hotels we’ve stayed at. We had a one night stay in PHX before driving to Sedona. Super clean, friendly staff and perfectly located in the middle of everything
Partner
10/10
Exceptional
28 May 2025
Micayla
I have stayed at this property multiple times and have had a great experience each time. Staff is great, rooms are very clean, and the area is walkable to many venues downtown. If staying downtown this is the only hotel I will stay at.
Leisure Partner

Location & surroundings

Ac Hotel By Marriott Phoenix Downtown
414 North 5Th Street, Phoenix, United States

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Ac Hotel By Marriott Phoenix Downtown

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